BETTER PROVIDERS
Voice. Internet. Cloud. Data. VoIP. Cable. Mobility.
PROPOSAL
Voice. Internet. Cloud. Data. VoIP. Cable. Mobility.
905 W. Maple Road Clawson, MI 48017
1-800-TEL-GRTN www.telegration.com
WHY TELEGRATION
Founded in 1990, Telegration is headquartered in Clawson, Michigan. Telegration provides our partners with access to quality network services, mobility, cloud services, competitive pricing, high commissions, and ongoing development and communication of new products and services. What’s more, we provide the tools, technology, and winning environment to motivate you to succeed. Our great relationships with our providers allows us to develop a team-fostered support strategy that is second to none and is evident in our day-to-day interactions with our partners. As a leading technology provider, Telegration offers a complete range of solutions including: voice, Internet, mobility, cable, data, cloud, hosted PBX, enterprise IT and professional managed services. We can access a comprehensive portfolio of partners and providers including AT&T, Broadview Networks, CenturyLink, Charter, Comcast, Evolve IP, inContact, Level 3, Masergy, Megapath, Rapid Scale, Navisite, TDS, Time Warner Cable, US Signal, Windstream, XO Communications and others.
Why It’s Better Here
We’re different – and better – as a value added solution provider because we take an unbiased and objective approach to building the best technology services for your clients. Our support team members are trained to solve any technology needs by assisting you to make the right decisions. We do everything better because we have the best:
Providers – Telegration works with a wide range of premier providers of voice, Internet, data, mobility, cable, and cloud services to meet all local and national technology needs. No matter how diverse or complex our sales engineering team will guide you to the right solution every time.
Process – Unrivaled back office support and proven processes eliminate the typical inefficiencies and hassles associated with placing orders, tracking, provisioning, and billing. Telegration will provide true project management and ensure follow up on all your complex projects.
People – One-of-a-kind service and support built on close, personal relationships by people who take pride in their work and really care. Your dedicated account team will be an extension of your business helping you secure larger opportunities and more business with our teamed approach.
More Reasons to Choose Telegration as your Technology Solutions Provider
Simplicity – Telegration makes technology easy. We know the providers, their people, and their processes. Our support team members act as your single-source resource to make customized recommendations for your clients, order all services, and then streamline the deployment of all of the services you need.
Save time and money – Telegration does all of the legwork in seeking out, ordering, and provisioning your solutions, so you save valuable time that you can spend on business-critical matters instead. In addition, our channel support managers and sales engineers know our providers’ packages and services inside and out, so they work for you to build the best technology solutions at the lowest cost.
Unbiased, objective consulting – Telegration has solid, long-term relationships with AT&T and other leading names in voice and Internet, mobility, cable, data, cloud and other services. Our unbiased focus is on you and your specific business technology needs – the best fit of technical solution, service level, and price – and not on a “preferred” vendor. Respected AT&T® Master Solution Provider– As one of the largest Authorized AT&T® Solution Providers in the United
States, Telegration can provide nationwide access to a comprehensive range of cost-effective AT&T services – everything a growing business needs. We have a long-term relationship with this global telecom giant. As a result, we make it easy and cost effective to tap into AT&T’s world-class services and build the right package to solve your specific requirements. Sales engineers that know technology – Our sales engineers are actively involved in the order process. That means the
right services get ordered in the right way and there are no major surprises or delays. Sometimes you need a highly qualified engineer to work through telecom challenges and Telegration has them readily available.
The best customer service – Telegration has the best customer service in the industry. Really. Our customers and agents have told us that every day since Telegration opened its doors. Customer Service is ready to answer questions and solve problems 24/7 every day of the year. Our proactive approach to customer service means that we’ll monitor your account to ensure you’re on the right plan for the best cost savings. One more reason why It’s Better Here.
Milestones 2014
Named AT&T Solution Provider Champion-SILVER Named 2014 Cable Presidents Club
2013
Named AT&T Solution Provider Champion Traverse City Cloud Advisory Council Event
Cloud Partners Sponsorship "Cloud Selling Skills Seminar"
2012
Named AT&T Mobility Advisory Board Member
Voted a Top 50 Channel Program by readers of Channel Partners magazine Voted Top Premier Partner for Comcast
2011
Voted a Top 50 Channel Program by readers of Channel Partners magazine Launched mobile web site
Named Time Warner Cable Advisory Member
Named AT&T Top Performer in Customer Satisfaction Scores Named TDS Top Agent
2010
Named US Signal Top Producer Partner Sales 2009
Received Champion Award from AT&T Business Solutions
Named among the Top-10 Compensation Companies by the Telecom Agent Association Added AT&T Mobility services to services portfolio
2008
Expanded to a new corporate headquarters in Clawson, MI Named AT&T Solution Provider Champion
Named AT&T Master Agent
2006
Named to AT&T Alliance Channel Advisory Council
2004
Awarded SBC 5-Star Authorized Distributor Status for 10th year in a row (1994-2004)
1999
Won Detroit Future Fifty Award
1994
Awarded Ameritech 5-Star Distributor Status
1990
Founded in 1990 in Troy, Michigan, as a better way for small and medium-sized businesses to obtain the best business-class telecommunications services simply and most cost effectively
COMMITMENT
“Business as usual” is not how we operate. Mediocre customer service is not acceptable. As a Telegration partner you’ll receive exceptional customer service every day. If that doesn’t happen we want to hear about it. Our long-term commitment to helping your business is founded on the following principles:
The highest level of customer service in the industry. A full line of services by the industry’s best providers.
Scheduled reviews of your opportunity funnel and sales pipeline. Recommendations in simple to understand language.
Confidentiality with any proprietary information we are given.
Team members that personally confirm and coordinate all work with you and the vendor if necessary.
Free network design and configuration of data, voice and Internet services with the assistance of highly skilled network engineers.
Here’s something you don’t expect – but which you’ll only receive from Telegration as your single-source solution provider. We call it Proactive Partner Support. After 90 days of becoming a Telegration partner, your support team will review your relationship with Telegration to ensure you are completely satisfied and obtaining the support you desire. With our sophisticated database, we will monitor your opportunity submissions on an on-going basis to ensure your requests are responded to and followed up by each member of your support team. We will proactively recommend new services or solutions that your clients can benefit from. Telegration is committed to providing the best overall experience in the industry.
Award winning compensation program - Telecom Agent Association voted Telegration one of the Top 10 compensation companies for our aggressive commission plans, automated commission programming and over-all ease of doing business with for commission support and commission accuracy.
Meet the Telegration Team
Denis V. Raue, President & CEODenis Raue is President and CEO of Telegration, Inc. Denis oversees the direct strategic success path of the company and day-to-day management of Telegration’s financial, marketing, technology, and sales support processes. He is also responsible for developing and managing long term partnerships with providers of local, long distance, usage, access, mobility, data and Internet services. In addition, his responsibilities include product development, pricing, compensation, and implementation, as well as managing the growth of the company’s alternate channel sales program. Denis currently serves on Advisory Boards for AT&T, AT&T Mobility, Time Warner and Comcast, as well as a board member of the Agent Alliance.
Prior to founding Telegration, Raue was Area Manager at Telecom USA, Tyson’s Corner, Virginia serving the Baltimore, Washington D.C., Maryland, and northern Virginia regions. He was responsible for sales and regional customer and sales support. Before coming to Telecom USA, he served as manager of major accounts in the Michigan and Ohio territories, for LCI International, Inc.,
Birmingham, MI.
Denis holds a BA in Economics from The University of Michigan, Ann Arbor. Daniel G. Williamson,Executive Vice President
Daniel Williamson is the Executive Vice President for Telegration, Inc. Williamson oversees the direct and agent sales channels for the company. He is chartered to control the day-to-day activities of these channels and ensures all personnel are carrying out the sales management process. His main areas of concentration in this process are product and skills training, activity performance and revenue performance for the channels.
Before joining Telegration, Williamson spent 13 years at Sprint in numerous roles, including direct sales, branch management, national account management and regional management. He also spent three years as the Director of Local Services at MCI where he led a team of 10 managers in the Midwest market.
Williamson holds a Bachelor of Science degree in Marketing from Central Michigan University, Mount Pleasant, MI. He will celebrate 17 years with Telegration in October 2014.
Jeremi Hunter,Vice President of Sales and Marketing
Jeremi Hunter is responsible for overseeing Sales and Marketing, Customer Service and Channel Support as well as working with assigned Agents from across the country. He shares responsibility with the company’s Vice President of Business Development for developing and managing agreements with new providers of usage, access, data, cloud and Internet services. Jeremi’s areas of concentration are the day-to-day activities for product and skills training, activity performance, and assisting in revenue performance for the channel. Joining Telegration in 1998, after attending Michigan State University, Jeremi started as a Senior Account Executive and was promoted to Director of Sales in 2005.
Brandon Burchard,Vice President of Business Development
Brandon Burchard is a seasoned telecommunications professional with 14 years of experience working with all major telecom providers. Brandon began his Telecom career in 1999 and quickly was promoted to sales engineer where he was responsible for designing, pricing, and proposing voice and data solutions for businesses across the country. Brandon has held the Director of Sales Engineering position since 2011 where he has lead the expansion of the sales engineering team and is also responsible with keeping the company at the leading edge in application selling and sales support. Staying ahead of the technology curve has always let Brandon lead the pack in sales and customer loyalty.
Rayon Treadwell,Marketing Administrator & Agent Recruiter
Ray is responsible for implementing initiatives which support the Direct & Indirect Sales Channels. These initiatives include Internet Marketing, Direct Marketing, and Tradeshow Development as well as organizing company agent events. Ray works in conjunction with the management team editing promotional literature, newsletters, and Internet marketing projects. He is also responsible for agent recruiting that involves collaborating with HR for developing and implementing recruiting policies and strategies.
Rayon holds a Bachelor of Business Administration degree majoring in Marketing from Eastern Michigan University, Ypsilanti, MI.
Lynette Jones,Director of Customer Service
Lynette Jones is Director of Customer Service at Telegration, Inc. Lynette is responsible for overseeing all phases of this department with the primary goal of providing superior Customer Service through thorough Project Management. Lynette manages seven Customer Service Reps, oversees the project management and implementation of all orders, trouble shoots and expedites, assists in repair diagnostics and billing matters when higher levels of attention are needed. She was promoted to this position after two years as a Senior Account Sales Executive in 2010.
Lynette also participates in developing new order processes at Telegration and advocates for new methods and procedures with AT&T and other providers for the benefit of their customers. Her fifteen years of sales experience combined with many years of project management experience bring unique advantages to the Director position.
Lynette has been certified in most voice and data services with AT&T and has a broad background in the telecommunication industry. She attended Michigan State, Oakland Community College and Walsh College of Business.
Ian Branam,Mobility Support Manager
Ian Branam is the Mobility Specialist for Telegration Inc. Direct & Agent Sales Channel, having extensive training in the wireless portfolios of all major carriers and first-hand experience with fulfilling the wireless needs of today’s business. Ian joined Telegration in 2001, starting in the Customer Care Department. Next, Ian moved into a Corporate Account Management team as the primary client contact. He was also responsible for growing revenue goals for assigned accounts negotiation and maintenance of sales and service contracts. Ian has been promoted to include the management of Mobility support in 2013.
Before joining Telegration, Ian was a Purchasing & Quality Control Manager for six years at a Michigan based Computer Wholesale Distributor Co. called Micro America. Prior work experience includes eight years in the US Navy NARA Division assigned to the USS Eisenhower Aircraft Carrier as Aviation Hydraulic Mechanic. He spent his active duty stationed in Norfolk, Virginia and reserve duty at Selfridge ANG Base.
Craig Goins,Sales Engineering Team Leader
Craig Goins is a Sales Engineering Team Leader for Telegration, his responsibilities include supporting a team of 12 direct account executives and numerous outside agents with evaluating, designing, quoting communications solutions to meet customer needs, increasing efficiency and/or providing cost savings working with various LECs, CLECs and Resellers to identify voice, cloud and data solutions range from POTS, PRI, Integrated Voice, Internet and Private Networking (point to point and MPLS).
Before joining Telegration, Goins spent nine years at Technology Solutions in numerous roles, including sales, project management and customer advocacy, supporting PBX, VoIP and structured cabling projects, as well as carrier services analysis for their customers. Over the past five years, he has been an Adjunct Instructor in Telephony Technology at Eastern Michigan University. Prior work experience includes ten years at Kelly Services in call center, call center management and project management roles.
Goins holds a Bachelor of Business Administration degree from Eastern Michigan University, Ypsilanti, MI
George Aldea,Senior Sales Engineer
George Aldea is a Senior Sales Engineer for Telegration. He is responsible for supporting our Alliance Partner Channel and Telegration’s Direct Sales team with evaluation, design and quoting of voice, data and cloud solutions. George is an excellent communicator which includes listening to what a client’s concerns are then providing solutions to solve their concerns. He truly believes that technology is a tool that helps make our work and lives more efficient and easier to manage.
George began his telecommunication career in 2000 working as a Senior Account Manager with SBC. His effective approach to the market let to success selling advanced networking and VOIP services to some of the largest Enterprise accounts on the books for SBC in the Midwest. After SBC/ATT, George spent time with a technology consultant firm selling IT implementations including Microsoft products such as Lync Server, Exchange Server, System Center and Windows Server upgrades.
Andrew Fisher, Sales Engineer
Andrew Fisher joined the Telegration Sales Engineer team in April, 2013. He holds an Engineering Degree from the University of Michigan, Ann Arbor and has worked in automotive, construction and mortgage industries in addition to telecommunications. He has used his engineering training to put the customer first, thereby designing the best solutions for their needs.
Heather Conaway,Manager of Channel Support
Heather Conaway is an Executive Assistant to Denis Raue, President of Telegration, and also manages the Channel Support Managers for the Agent Channel. She is responsible for the day to day support of the President, as well as managing working with the Agent Channel providing voice, data and integrated solutions from our nationwide telecom carriers. Heather joined the Telegration team in June of 1994 as a Receptionist, has held varies roles within the company as she continues to grow her career path at Telegration.
Marjorie DeBenedetti,Channel Support Manager
Marjorie DeBenedetti is an Executive Assistant to Denis Raue, President of Telegration and Channel Support Manager for the Agent Channel. She is responsible for the day to day support of the President, as well working with the Agent Channel providing voice and integrated solutions from our nationwide telecom carriers.
Marjorie joined the Telegration team in 2005 and continues to develop her career path at Telegration. Marjorie graduated from Oakland Community College in 2010 with her Associates Degree in Applied Science – Paralegal.
Devon Puruleski, Sales Administrator and Commission Specialist
Devon Puruleski is a Sales Administrator for Telegration and Executive Assistant for General Manger, Dan Williamson, and Vice President of Sales and Marketing, Jeremi Hunter. Devon supports our Agent Channel and our direct team providing commission assistance with our nationwide telecom carriers.
Devon joined the Telegration team in 2011 and continues to grow her career path at Telegration. She graduated from Rochester Christian College, April 2012 with a BA in Business Management.
Maria Perisi,Channel Support Manager
Maria Perisi is a new member of the Telegration Channel Support Manager team. She is responsible for working with the Agent Channel, providing voice and integrated solutions from our nationwide telecom carriers. Maria has been in the telecommunications industry for over 14 years, working for numerous local and national service providers. She is excited to join the Telegration team and looks forward to developing her career path at Telegration.
Debra Hutcherson, Director of Commissions
Debra Hutcherson is Director of Commissions, responsible for overseeing payroll and commissions. She is the liaison with the technical team and responsible for maintaining the commission database for all sales personnel to ensure correct and timely payout deadlines are met. In addition, Debra is responsible for communicating and updating all compensation processes to the system as well as being responsible for the collection process and commission reconciliation of all of Telegration, Inc.’s providers.
Prior to joining Telegration Debra worked for SBC, formerly known as Ameritech, and was responsible for their commission processes, personnel tracking and paying out commissions to the EBS division, which consisted of approximately 300 sales representatives. Prior to her promotion to this position she worked as Accounts Payable Manager.
Hutcherson is a graduate of Wayne County Community College with an Associate Degree in Accounting. She celebrated 15 years at Telegration in March 2013.
Linda Martin, Commissions Manager
Linda Martin is Commissions Manager, responsible for overseeing commission investigations. She is the liaison with the technical team and responsible for maintaining the commission database for all sales personnel to ensure correct and timely payout deadlines are met. In addition, Linda is responsible for communicating and updating all compensation processes to the system as well as being responsible for the collection process and commission reconciliation of all of Telegration, Inc.’s providers.
Linda joined the Telegration team in 2001 as a Customer Service/ Project Manager and varies roles within the company for 13 years before being promoted to the Commission Team in January 2014
Customer Service
Great Customer Care Starts Here
Our partners customers are happy, satisfied, and they will stay with you for the long term. It’s Better Here because we have the right products, process, and people to solve business technology challenges for all businesses in any industry. Our support team
members drive customer satisfaction every day through unbiased and objective technology recommendations that fit the requirements and budget of your clients business.
Have questions or need help? Telegration Customer Service is available 24/7/365. In addition to troubleshooting, our customer service team also sends out installation surveys and customer satisfaction surveys on a regular basis to gauge our effectiveness in serving you.
Project Management That Works
Telegration delivers one-of-a-kind service and support for our customers from day one. Over time you’ll build close, personal relationships with people who take pride in their work and really care – like our order fulfillment and customer service reps.
Technology can be complex and getting your order fulfilled correctly can be an enormous challenge. We’ve
invested in our back-office staff of order fulfillment and customer service representatives. Our representatives have the experience and expertise to manage scheduling, hookups, outages, billing issues and more. We do the coordination and communication with providers and solve any problems so you don’t have to.
Our Corporate Account Manager Team
In addition to your dedicated account team, Telegration has assigned specialized representatives available to assist customers who need quality support on an ongoing basis. Corporate Account Managers (CAM) help current customers, as well as assisting
customers who are implementing new technology solutions. The CAM team also provides internal support for customers to resolve any issues with Telegration’s service providers.
Our Dedication to Customer Service Starts at the Top
Executive Management:
Denis Raue 248-284-6701 draue@telegration.net President & CEO Daniel Williamson 248-284-6794 dwilliamson@telegration.net Executive Vice President
Jeremi Hunter 248-284-6718 jhunter@telegration.net Vice President of Sales & Marketing Brandon Burchard 248-284-6716 bburchard@telegration.net Vice President of Business Development
Corporate Account Management:
Daniel Fell 248-284-6760 dfell@telegration.net Corporate Account Manager
Channel Support:
Heather Conaway 248-284-6705 hconaway@telegration.net Manager of Channel Support
Marjorie DeBenedetti 248-284-6727 mdebenedetti@telegration.net Channel Support Manager & Executive Assistant Noelle Lia 248-284-6759 nlia@telegration.net Channel Support Manager & Mobility Specialist Maria Perisi 248-284-6793 mperisi@telegration.net Channel Support Manager
Mobility Support:
Ian Branam 248-284-6740 ibranam@telegration.net Mobility Support Manager
Sales Engineering Support:
Craig Goins 248-284-6703 cgoins@telegration.net Senior Sales Engineer – Team Leader George Aldea 248-284-6756 galdea@telegration.net Senior Sales Engineer
Marketing:
Rayon Treadwell 248-284-6795 rtreadwell@telegration.net Marketing Administrator & Agent Recruiting Specialist
Customer Service & Order Fulfillment:
Lynette Jones 248-284-6742 ljones@telegration.net Director of Customer Service Justin Jones 248-284-6722 jjones@telegration.net Customer Service Intern
Shanita Mills 248-284-6758 smills@telegration.net Team Leader Order Fulfillment & Customer Service Bonnie Houseworth 248-284-6757 bhouseworth@telegration.net Order Fulfillment & Customer Service
Louisa Halmi 248-284-6762 lhalmi@telegration.net Order Fulfillment & Customer Service Linda Hicks 248-284-6761 lhicks@telegration.net Order Fulfillment & Customer Service Sandra Smith 248-284-6732 ssmith@telegration.net Order Fulfillment & Customer Service Joel Eifert 248-284-6790 jeifert@telegration.net Order Fulfillment & Customer Service
Finance & Human Resources:
Carina Woodham 248-284-6706 carina@telegration.net Director of Finance & Human Resources Donna Chase 248-284-6707 dchase@telegration.net Collection Representative and Finance Assistant
Commissions:
Debra Hutcherson 248-284-6709 dhutcherson@telegration.net Director of Commissions Linda Martin 248-284-6721 lmartin@telegration.net Commissions Manager
Devon Puruleski 248-284-6739 dpuruleski@telegration.net Sales Administrator & Commission Specialist
Operations & TGNLD Services:
Geoff Voss 248-284-6734 gvoss@telegration.net Operations & TGNLD Pricing Manager
General Support
Customer Service Center– 1-800-860-8881 E-mail: customerservice@telegration.net Billing Department– 888-718-1444 E-mail: finance@telegration.net
SOLUTIONS
Everything You Need from One Provider: Telegration
Today’s telecom environment is complex. No matter how large or complex your business communications needs may be, Telegration’s experienced support team can analyze your situation and create a solution with the best technologies and the best rates. Explore the Telegration solutions and how they can help your business:
Voice & Internet
Telegration gives you the flexibility to choose from the widest range of calling features and Internet connectivity options – at the best rates possible.
Mobility
As your single-source provider of telecommunications services, Telegration can help you ensure that your mobility strategy will integrate effectively with your overall business communications network.
Cable
We can help you determine the right bundle of services, the right bandwidth, and the right provider – and help you choose between cable coax and fiber.
Data
Our Channel Support Managers & Sales Engineers eliminate the confusion around data services and help you determine the best technical solution – whether considering MPLS, T1, fiber broadband bundles, business-class Metro Ethernet, coax cable, and more. Cloud
Our consultants will work with you to solve the common – and unexpected – challenges of cloud selection, deployment, and adoption.
Hosted PBX
Telegration makes the process of evaluating and deploying a hosted PBX solution easy because we do it all, including consulting with you on your specific business telecommunications needs.
Enterprise IT
Telegration works with AT&T and other top connectivity companies to help you solve enterprise IT connectivity problems with the best combination of providers and technologies.
Professional Managed Services
Telegration can create a customized plan for professional managed services beyond our traditional services as a telecom master agent.
is a Michigan business, owned and managed by a team of accomplished executives with strong engineering backgrounds
and proven success. Headquartered in the heart of Southfield, Michigan, 123.Net has been successfully providing voice, data, and colocation infrastructure services to enterprises, carriers, ISPs, and technology companies for over 15 years. 123.Net is focused on providing the best possi-ble wholesale internet and telecommunications services to ISPs, technology companies, CLECs and enterprises requiring unmatched perfor-mance and reliability from their data services provider
.
Traditional Telecom Provider - Regional
Colocation Metro Wireless Metro Ethernet MPLS DS- 3 Services T1 Services SIP Voice PRI Voice
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY 123. NET
Channelized Voice Dynamic Voice Ethernet Private Line Bandwidth Peering
Medium to Enterprise Businesses headquartered in the Michigan area
Multi-site businesses with voice and data needs along with integrated cloud infrastructure Businesses that are dissatisfied with service levels
and help desk support
Businesses that require redundant last mile access options
Businesses looking for Ethernet Wireless Internet
Strong focus on service and support
Help Desk answered live by certified technicians in their Southfield, MI NOC
Project management for all installations Redundant last mile option via fiber, Wireless,
and alternative access providers
Connectivity to 3 data centers in Michigan Aggressive on-net pricing and fast installations
is a facilities based Telecommunications provider with its headquarters in Lansing, Michigan. ACD.net provides Fiber
Op-tic Service, Metro Ethernet, Telephone, Hosted Phone Service, DSL, Datacenter and Web hosting services. ACD. net services all types of custom-ers, including institutional, large and small business. They are experts at operating Internet networks and have been in the business since 1992. ACD.net customers expect and receive very reliable service, expert customer support and rapid delivery and repair.
Traditional Telecom Provider - Regional
Fiber MPLS T 1 VOIP Business Ethernet SIP Colocation Multi-Tenant Buildings
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY ACD NET
Small, Medium and Enterprise Businesses head-quartered in the Michigan area
Multi-site businesses with voice and data needs Businesses that are dissatisfied with service
levels and help desk support
Businesses that require redundant last mile access options
Strong focus on service and support
Help Desk answered live by certified technicians in their Lansing, MI NOC 24X7X365
Project management for all installations Redundant last mile option via fiber, EoCU, and
alternative access providers
Connectivity to 40,000 square foot data center in Lansing Michigan
Award winning AireSpring is one of the fastest growing telecommunications carriers in the USA, with over 4 billion call records processed every year. AireSpring is a privately held, diversified, debt free, and full service communications company which offers a broad range of innovative services at competitive prices. AireSpring offers next-generation Integrated, SIP/VoIP, Voice, Data, Cloud Hosted IP PBX, MPLS and Conferencing products geared to deliver power and flexibility at cost-effective rates. When business needs power, flexibility, and affordability, AireSpring is THE solution! of product awards.
Traditional Telecom Provider - National
Local Long Distance Internet SIP Trunking Conferencing MPLS MESH Call Compliance
Voice over MPLS - VoMPLS
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY AIRESPRING
Highest customer satisfaction from small busi-nesses to mission critical enterprise operations. Multi-site businesses with voice and data needs Businesses that are dissatisfied with service
levels and help desk support
One person contact for all your service needs One simple bill
Award winning products and services Extremely aggressive rates
Widest range of Voice and Data options High Quality 24/7 customer support 7 leading network providers 24/7 advanced network monitoring
Multi-carrier redundancy - maximum security Cloud Hosted PBX
is a Telecom Service Provider that delivers High-Speed Internet and Wide Area Networks. Headquartered in Berwick ME,
about 1 hour from Boston Massachusetts, with authorized Sales Representatives servicing 50 states nationwide. APX net started in 2001, as a parent company NLT Co. a regional leader in High-Speed Fiber Optic Access Design and Development. Today, APX net offers the latest in Fiber Optic products in the top 20 Metro Markets nationally and most tier 2 and 3 Rural Markets in 50 states.
Traditional Telecom Provider - National
Fiber Optic Coax Private Lines Virtual Private Lines Any to Any configuration Redundant Rings
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY APX NET
Small, Medium and Enterprise Businesses Two types of Internet access delivery methods:
Fiber Optic and COAX Cabling. Both are 100% independent of the “Ma” Bell Network, provid-ing unsurpassed redundancy and reliability Three Types of WAN Products delivered over
fiber optic connections: Private Lines, Virtual Private Lines and Any-to-Any configuration Multi-site businesses with data needs
Clients are assigned a direct customer service representative that has detailed knowledge of your data needs
Latest in Ethernet and Fiber Optic Technologies Leader in design and installation of High Seed
Data Products and Services
Ability to provide connectivity utilizing cable MSO fiber networks
serves customers nationwide with a broad range of wireless voice and data services. AT&T has the nation's most reliable 4G LTE
network and services 110 million wireless subscribers. AT&T holds spectrum licenses in all 50 U.S. states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Also AT&T has the best worldwide coverage of any U.S. carrier with voice coverage in more than 225 countries, and data roaming in more than 210 countries with 3G in more than 175 countries. AT&T serves millions of customers, concentrated in 22 states, with wired services, including broadband, long distance and local voice.
Traditional Telecom Provider - National
DSL Copper Lines Local PRI Long Distance Integrated T1 Private Line Ethernet DIA / IP
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY AT&T
Small, Medium and Enterprise Businesses Multi-site businesses with voice, data, cloud and
mobility needs
Local footprint covering former BellSouth, SBC, Pac-Bell, Ameritech territories
Businesses looking for a diverse range of products Low cost broadband services—Uverse
Mobility services
Global coverage
Enterprise customers who desire a global/ reliable network
Name brand recognition Large product suite Strong coverage MPLS ACD / IVR Managed router Hosting Uverse Mobility
Bright House Networks NOC, Data Centers and Headends are connected across a fiber optic backbone.
Their-network facilities set a new standard in Their-network integration, scalability, flexibility and reliability. Telegration’s relationships with industry leading companies, combined with our commitment to rapid deployment of proven technologies, ensures that we are committed to providing sound networking solutions across their entire network infrastructure.
Traditional Telecom Provider - Regional
PBX Trunks Fiber Business Phone Business Internet Dedicated Internet Access
Metro Ethernet, Managed VPN Web Hosting
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY BRIGHT HOUSE
Small, Medium and Enterprise Businesses locat-ed in the Brighthouse coverage area
Businesses that are dissatisfied with service levels and help desk support
Businesses that require redundant solutions for voice and data
Bright House serves 2.4 million customers across the U.S. Bakersfield, California Birmingham, Alabama Orlando, Florida Detroit, Michigan Indianapolis, Indiana Tampa Bay, Florida
Sixth largest owner and operator of cable systems in the US
Voice, Data and Video Communications Provider 24/7 customer care and technical support Facilities based fiber optic networks (privately
owned from end to end)
Over 100K miles of fully owned and operated hy-brid fiber/coax network
Managed Security Audio Conferencing
is a leading information technology and cloud services provider serving business customer since 1996. Broadview has built and operates its own advanced communications network and offers next-generation services including cloud-based phone systems, integrated networking services, cloud-computing services, as well traditional voice, data and Internet services. Unlike other providers, Broadview seamlessly blends all of these services to solve today’s business chal-lenges.
Hosted PBX, Call Center & SIP Provider
Cloud Phone System Call/Contact Center Virtual Office Cloud Computing MPLS Data/Internet PRI/T1/SIP
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY BROADVIEW
Medium & Large Businesses
Existing Mitel clients looking for hosted PBX Clients headquartered in the Northeast
Clients who want to bundle HPBX with cloud ser-vices
Businesses with mobile workers
Businesses looking for disaster recovery solutions Clients with high volume usage
Nationwide coverage with strongest net-work in the Northeast
Owns their own network
Mitel handsets are unique in hosted space Aggressive pricing
Feature rich services
In house expertise in cloud and contact center space
Telecom® is unmatched in their ability to integrate telecommunications technologies and services. BullsEye create
cus-tomized bundled solutions for all areas of national multi-location business communications: headquarters, regional offices, retail store locations and field staff. BullsEye is the only multi-location telecom provider offering every service, for every location, nationwide. BullsEye services successfully installed in 51,068 locations nationwide.
Traditional Telecom Provider - National
Phone Services Cloud Solutions Digital Voice Services Managed Services Online Management Tools Broadband Services
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY BULLSEYE
Multi-unit operators looking to consolidate phone, broadband, hosted pbx, ip-vpn, network security and other managed services nation-wide
Businesses that want to reduce then number of providers across multiple locations
Businesses that require redundant last mile access options
Businesses looking to consolidate billing
Nationwide Coverage Telecom expense management portal
Help companies drive down costs, untangle billing nightmares and eliminate the finger pointing that comes from managing multiple telecom service providers
The only multi-location telecom provider offer-ing every service, for every location, nation-wide. Services successfully installed in 51,068 locations nationwide
is the technology ally for small and mid-sized businesses. Cbeyond enable their customers to focus on their core business activities by shifting the burden of IT infrastructure management to us. Cbeyond delivers cloud services, communica-tions and connectivity through award-winning enterprise data centers and a private, IP enterprise network. Founded in 1999, Cbe-yond is a technology service provider with a long history of delivering technology and service innovation for small and mid-sized
Traditional Telecom Provider - National
Cloud
TotalCloud Managed Hosting
TotalCloud Data Center
PRI
SIP
MPLS
Toll Free Numbers
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY CBEYOND
Small, Medium and Enterprise Businesses Multi-site businesses with voice and data needs Businesses that are dissatisfied with service
levels and help desk support Businesses with Mobile applications
Businesses looking for comprehensive, innova-tive IT services and communications solutions
Atlanta Boston Chicago Dallas Detroit Denver Houston Los Angeles
Own, operate and manage a private business-class network that delivers a unified voice, data and hosted services experience
Cloud data center completed SOC 2 audit and SOC 3 seal of assurance
Partnerships with industry leaders such as Microsoft and Cisco
Virtual Receptionist Mobile Phones Tablets Conferencing Hosted Micro
Ex-change Secure Backup Secure Desktop Miami San Francisco San Diego Twin Cities Washington DC
CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The Company is a global leader in cloud infrastruc-ture and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers.
Traditional Telecom Provider - National
DSL Cable Copper Line Local PRI Long Distance Dynamic/ Integrated T1 Ethernet Access
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY CENTURYLINK
Small, Medium and Enterprise Businesses
Multi-site businesses with voice, data, cloud needs Local footprint covering former Sprint/Embarq
territories
Businesses looking for a diverse range of products
Connectivity across CenturyLink’s owned and operated Tier 1 global network
Industry leading Cloud and hosting solutions and expertise
Award winning Commitment to working with our customers
430K miles of fiber, connected to 55 data cen-ters
SAVVIS—A CenturyLink Company Private Line
Dedicated Internet / IP MPLS
Unleashes the unique power of our superior two-way, interactive digital cable plant. Charter provides a full range of advanced broadband services. Charter Business® provides scalable, tailored, and cost-effective broadband communica-tions solucommunica-tions to business organizacommunica-tions, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter Media® offers target integrated advertising and promotional solutions for advertisers through national cable networks, Internet advertising, mobile marketing and events supported by mar-keting, research and award-winning creative services.
Traditional Telecom Provider - Regional
Internet Fiber Internet Managed Router VPN Backup Data Networking PRI Local
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY CHARTER
Small, Medium and Enterprise Businesses locat-ed in the Charter coverage area
Businesses that are dissatisfied with service levels and help desk support
Businesses that require redundant solutions for voice and data
Voice, Data and Video Communications Provider 24/7 customer care and technical support Facilities based fiber optic networks (privately
owned from end to end)
Privately owned high speed, long haul fiber optic backbone spread over 29 states
Long Distance Toll Free
SIP
Remote Number Forwarding
was founded in 1963 as a single-system cable operation of 1,200 subscribers. Since then Comcast has grown to be the nation's leading provider of entertainment, information and communications products and services with 24.4 million cable customers, 14.7 million high-speed Internet customers and 6.1 million digital voice customers in 39 states and the District of Columbia. Comcast is one of the nation's leading providers of communications, entertainment and cable products and services. Headquartered in Philadelphia, PA, Comcast has over 100,000 employees nationwide whose goal is to deliver the highest level of service and improve the customer experience.
Traditional Telecom Provider - National
Internet (Coax & Fiber) PRI /POTS
TV
Metro Ethernet ENS—Internet EPL— Private Line EVPL-Virtual Private Line Business Voice Edge—Hosted PBX
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY COMCAST
Small, Medium and Enterprise Businesses located in the Comcast coverage area
Businesses that are dissatisfied with service levels and help desk support
Businesses that require redundant solutions for voice and data
Voice, Data and Video Communications Provider 24/7 customer care and technical support High speed, high capacity fiber optic internet
oper-ates across a vast and growing hybrid-coax net-work, with more than 145K miles of fiber Privately owned high speed, long haul fiber optic
is a managed service provider focused on optimizing, managing and securing mission-critical IT services for the enterprise. Areas of expertise include private and public cloud, HIPAA, PCI compliance, security, database, network, storage, disaster recovery and migration.
Cloud Service Provider
Managed Hosting Services Cloud Computing
Direct enabled managed AWS Database Management Services Colocation/Managed Colocation Managed Storage
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY DATAPIPE
Requires a highly customized solution Expect above and beyond service levels Require performance
Complex, Global, Mission Critical IT Solutions Large scale marketing campaigns
Applications with variable peak demand times (Gaming, Finance)
Global Capabilities Worldwide availability consistency
Certified support staff SSAE16 certified datacenters Single pane of glass management
Interop with AWS and hosted server platforms Ability to deploy and manage across multiple
Builds and manages private IP-based wide area networks that do not use the public Internet. Connecting business sites
at virtually any address in the United States. EarthLink offers cable in the following carrier footprints: Cox, Time Warner, Suddenlink, Comcast and Charter.
Traditional Telecom Provider - National
DSL
DSL w/ MPLS Cable w /MPLS Data Center Hosting Compliance offerings
Web Hosting/Network Security/365
Voice services including PRI and SIP Trunking
Services Sold
Customer Profile
Coverage Map
Why EarthLink
Small Medium Business looking for cost effective WAN networking solutions
Broadband solutions for multi locations under one bill
Businesses looking for DR solutions and security help
Formerly NewEdge Networks (Acquired 12/10) Wide range of services including Data, Voice
and Cloud Hosting
HIPPA Compliant Data Centers Excellent Retail vertical offering
is The Cloud Services Company™. Designed from the beginning to provide organizations with a unified op-tion for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP's combination of security, stability, scalability, and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings.
Hosted PBX, Cloud, Call Center & U.C. Provider
Hosted PBX Call Center Virtual Desktop vServer
Data Backup & Recovery LAN Management Colocation
Business Continuity & Disaster
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY EVOLVE IP
Medium & Enterprise Businesses Businesses looking for DR / BC Solution
Businesses looking to outsource infrastructure man-agement
Businesses looking for HPBX and cloud services from one provider
Businesses looking to refresh their IT infrastructure Businesses with remote workers or call centers
Headquarters in Wayne, PA
Nationwide Coverage Data Center Locations
Wayne, PA
Philadelphia, PA
Cleveland, OH
Las Vegas, NV
Well funded and large support staff with in house expertise
Redundant platforms for maximum reliability Great reputation and references
Experts in call center space
Can provide a total solution from communications to virtual desktops
Network Security WAN Management Unified Communications
is a leading technology solutions provider offering data networking, voice, and managed services throughout the Midwest. Founded in 1998, First Communications network has grown to include more than 600 on-net wire centers and supports over 35,000 customers. Headquartered in Akron, Ohio and a 24x7x365 Network Management Center in Chicago, First Communications is dedicated to pairing effective customer communications with next generation technology.
Traditional Telecom Provider - Regional
Ethernet MPLS/VPLS SIP Trunking Voice Solutions Internet Managed Services Dynamic/Integrated T1
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY FIRSTCOM
Small & Medium Businesses Customers located in the mid-west High volume voice usage
Businesses looking to reduce cost
Regional—OH, IL, MI Aggressive long distance pricing
Good implementation process
Aggressive pricing for clients looking to reduce cost
is a rapidly growing facilities-based IP communications carrier with local expertise and global reach. Grid4 provides companies with the telecommunication tools needed for today’s dynamic business landscape. Grid 4 has invested in the people and technology that bring businesses smarter solutions, unmatched value, reliability and a world-class customer experience that continues to exceed the expectations of the most demanding companies.
Traditional Telecom Provider - Regional
SIP
High-Speed Internet Access MPLS
Managed IP Hosted IP
Hosted Firewall Services
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY GRID 4
Small & Medium Businesses Single-Site or Multi-Site businesses Businesses looking to reduce cost Businesses unhappy with existing provider Businesses looking to replace existing PBX
Regional—MI Only Fast and easy installations
Low cost services
Personal support / simple agreements Local business
focuses in the customer service market and provides cloud based software for the contact center. Founded in 1997 as
a CLEC inContact shifted their model in 2005 to deliver pay as you go software for contact centers. Primary services include Hosted Contact Cen-ter Solutions, ACD, CTI, IVR, and VoIP. Targets are multi site, call cenCen-ters, remote workers and disasCen-ter recovery solutions. inContact’s powerful portfolio of cloud-based contact center solutions enables organizations to operate more efficient, optimize the cost and quality of every interac-tion in the contact center, create new pathways to profit and ensure ongoing business improvement and growth.
Hosted Contact Center
Hosted Contact Center Solutions, ACD, CTI, IVR, and VoIP
Full set of Enhanced call handling capabilities including IVR, ACD, CTI and VoIP
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY inContact
Startups or established organizations with first time contact centers
Organizations with highly variable call volumes Companies with at-home agent needs Organizations with multiple contact center sites Businesses needing to update obsolete legacy
sys-tems
Companies that want to bring contact center work in-house
Nationwide coverage—US
Global Capabilities
Extremely strong technical support
Unique solution that improves services levels for your clients
Pay as you go model with low upfront cost Large enterprise references to help you sell
bigger deals
is a leading provider of hybrid Infrastructure-as-a-Service (IaaS) solutions that span enterprise cloud, managed hosting and data center colocation. With a nationwide footprint of high density, inter-connected data centers in Ashburn, VA, Chi-cago,IL, Denver, CO and Southern California, and a built-for-the-future managed cloud and hosting platform, Latisys is one of only a handful of IT outsourcing providers able to tailor solutions to each client’s unique requirements. Whether you are ready to go “all in” on cloud, you need an affordable Disaster Recovery solution, or you’re looking for a hybrid mix of managed hosting and cloud, colo plus cloud, or colocation and managed storage—trust Latisys to ensure your business gets exactly what you need.
Cloud Service Provider
Colocation Managed Services Cloud Services
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY LATISYS
Mid Market and Enterprise Customers None or Limited IT resources
Businesses with constantly changing requirements
Nationwide Coverage Free Cooling
Disciplined & institutional about uptime Eliminates bureaucracy between vendors and IT
is a leading provider of fiber-based communications services, Level 3 provides a full scope of products. Local, LD, SIP,
Dy-namic, Private Lines, IP and IP/VPN (MPLS). Ideal for large enterprise network needs. Competitive cost structure, especially on Data products. Level 3 Communications® is an international communications company, headquartered in Broomfield, CO. Level 3 is one of only six Tier 1 Inter-net providers in the world. Ranked as one of the most connected InterInter-net Service Providers (ISPs), their expanding assets have solidified their position as one of the largest IP transit networks in North America and Europe.
Traditional Telecom Provider - National
Domestic and Multi-National MPLS Wave Length Services
Dedicated Internet Voice SIP and PRI services Network Based Security
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY LEVEL 3
Medium to Global Size Businesses
Businesses looking for Enterprise SIP Services Multi-Site businesses with large bandwidth
requirements Data Centers
Nationwide Coverage Robust International and Domestic Network
Carriers Carrier
Flexible network solutions to meet unique net-working requirements.
is a premier wholesale and retail provider of telecommunication services deploying over 1,500 miles of fiber optics in Michigan utilizing the latest DWDM (Dense Wave Division Multiplexing) technologies. Lynx employs direct sales and agent chan-nels to sell the newest technologies in voice and data services and operates as a niche provider of wholesale intrastate data ser-vices to major wireless and fiber based carriers. Lynx provides TEM (Telecom Expense Management) serser-vices which extends its capability to market services to wholesale, commercial and government entities on a local or global scale.
Traditional Telecom Provider - Regional
Dedicated Private Line Dedicated Internet Access Dark Fiber
Carrier Ethernet
TEM
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY LYNX NETWORKS
Michigan based businesses looking for alternative access and network providers
Large bandwidth requirements Fiber builds
Hard to reach locations Multi-site MPLS requirements Telecom Expense Management
Regional—MI Competitive local loops in rural markets
Many fiber relationships allows for custom solutions Ability to build dark fiber
owns and operates the largest independent global cloud networking platform for enterprises. Masergy manages solutions with fully integrated real-time analytics, global unified communications as a service (UCaaS), cloud-based security and soft-ware defined network control help businesses compete in the global marketplace.
Masergy's patented technology, customizable solutions and unmatched customer experience are why a growing number of global enterprises rely on Masergy to deliver performance beyond expectations.
Traditional Telecom Provider - National
Managed Cloud Networking Unified Communications Security as a Service Real-Time Analytics
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY MASERGY
Businesses with multi-location networking requirements
Medium to large businesses with either domestic or global locations
Masergy connects customers across six continents Pure IP/MPLS for unsurpassed performance Six Levels of COS
Outstanding Portal for client view of network per-formance
is one of the largest facilities-based providers of managed services in the United States providing voice, data, and
secu-rity services to enterprise and SMB customers. The MegaPath network is a nationwide, MPLS-enabled, all-optical IP network that provides high Quality of Service (QoS) to customers nationwide. MegaPath leverages its wide selection of data services, Voice over IP (VoIP) and security tech-nologies to enable businesses to lower costs, increase security and enhance productivity.
Traditional Telecom Provider - National
Ethernet Internet T1 Internet WAN
Hosted Voice, Exchange and IT services SIP/PRI Voice services
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY MEGAPATH
Small and medium sized businesses
Businesses looking for small multi-site hosted VoIP Phone system
Multi-site WAN requirements economically priced
Economically priced solutions Large Domestic reach
Robust Hosted VoIP Phone system service Comprehensive portfolio of advanced cloud
is your team of IT service professionals and they’re passionate about your business success. NaviSite’s commitment to
operational and service excellence spans every department within NaviSite. NaviSite will understand your environment, evaluate options, and develop solutions that meet your objectives and accelerate business success. When you partner with NaviSite you have an Army of Expertise behind you at every step.
Cloud Service Provider
Cloud Computing Cloud Backup / DR Cloud Storage Desktop as a Service Managed Hosting & Apps Hosted & Dedicated Exchange
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY NAVISITE
Companies looking to move existing datacenter infra-structure to a cloud based model
Companies looking to start with a SAAS cloud strategy Companies looking for cloud based storage
Companies with none or limited IT staff
Datacenters San Jose, CA Charlotte, NC Andover, MA London, UK
Designed to provider same level of security and reliability as a prem based solution
Monitoring services for all products offered Strong personal support team
is the leader in IP-based communications services and an industry expert in SIP Trunking technology. nexVortex is a VoIP phone service provider for businesses, multi-site applications, call centers, as well as custom plans for unique applications. nexVortex service plans and features include high quality burstable SIP trunks, inbound / outbound minutes, a bundle of DIDs, and disaster recovery module. Their goal is to provide business customers with the IP knowledge, services, and capabilities they need to improve their business communications easily and affordably.
SIP Provider
SIP Trunking Toll Free
DID
Conferencing
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY nexVortex
Small and medium size businesses
Existing IP PBX looking for TDM replacement Businesses looking for voice redundancy Businesses looking to reduce to expenses Businesses looking to replace POTS services
Nationwide Coverage Reliability and Quality of Service
Advanced Account Management Portal Scalable/Burstable Trunks on Demand Flexible, Value Driven Service Plans Real Time Billing
is a pioneer in cloud-based application delivery. Throughout their history, NGENX has always pushed the envelope with
tech-nology while working to build bridges between all techtech-nology partners, including Microsoft, Citrix, Cisco, Amazon Web Services, NetApp, RES, Google Chrome, Dell/Compellent, Intuit and others. NGENX has developed a dynamic set of cloud solutions by working with these partners.
Cloud Service Provider
Desktop as a Service Cloud Computing Applications Hosting IAAS
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY NGENX
Companies who require must have access from any device
Remote Workers Small Business Education
Headquartered in Overland Park, KS
Nationwide Coverage
Ability to host a variety of applications Expertise in application sequencing, layer
virtu-alization, and application package and delivery Low cost starting at $31.99 per user
is a nationwide managed telecom service (MTSP) specializing in providing managed security, monitoring and hosted IT applications
via the Nitel cloud. Nitel clients benefit from reliable, secure telecom services like MPLS, Ethernet, SIP trunking and hosted voice, Internet and private line – all managed through the simplicity and convenience of their unique mobile application. The Nitel network delivers secure, reliable IP services to our business and service provider clients nationwide. Nitel’s clients receive cost-effective network services in over 20,000 zip codes across the top 50 U.S. metro areas as well as broad penetration of tier 2, tier 3 and rural areas.
Traditional Telecom Provider - National
Internet Connectivity Private Line Metro Ethernet MPLS Hosted SIP Toll Free Virtual Numbers
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE MAP
WHY NITEL
Medium to Enterprise businesses headquar-tered in the Midwest
Multi-site businesses with high end data needs Businesses that are dissatisfied with service
levels and help desk support
Businesses looking to add locations or increase bandwidth
Businesses in Metro and/or Rural areas
Nationwide MPLS—Multi-location clients receive cost efficient access and maximum coverage to the top 50 metro areas as well as rural locations through their nationwide IP network
Fully Managed Telecom Services—Clients reduce the maintenance and worry associated with oper-ating their networks when they work with Nitel to manage their IP services
Web and Mobile portal & management tools Managed Network
is known for world-class data centers and innovative products that have been designed to meet the changing needs of our
custom-ers. But when you ask our customers about QTS, they don’t talk about our facilities. They talk about our people, our company culture, and the investment that QTS has made in supplying a people-powered level of attentive, consultative service unmatched in the data center industry.
Cloud Service Provider
Custom Datacenter—Metered Colocation
Cloud IAAS Managed Services
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY QTS
Mid Market to Enterprise
Distributed computing requirements Strong compliance requirements Companies evolving to the cloud
Datacenters Miami, FL Atlanta, GA Suwanee, GA Richmond, VA Jersey City, NJ Santa Clara, CA
Owns all datacenter real-estate
Largest provider to datacenter space in the US Customer and scalable solutions
Compliance leader—SSAE16, PCI, HIPPA, HITECH, FISMA, FERPA, Etc..
was founded in 2008 by a team of technology professionals, headquartered in Irvine, CA. RapidScale has employees
throughout the US in numerous roles. RapidScale is an industry leading cloud company. Our cloud computing solutions enable customers to sim-plify IT operations. RapidScale prides itself in moving computing into the next generation while providing outstanding service.
Cloud Service Provider
Cloudserver—IAAS CloudRecovery—DraaS CloudDesktop—DaaS CloudMail—Hosted Exchange CloudOffice—Virtual Desktop
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY RAPIDSCALE
Looking to upgrade hardware Looking to upgrade software
Looking to upgrade their email server Those with remote employees In need of a back up plan
Nationwide Coverage 100% Uptime SLA’s
Unlimited bandwidth and transfer Support down to the application layer
Savvis, which became CenturyLink Technology Solu-tions on January 21, 2014, brings together the technology, services and expertise that power some of the largest brands in the world. A global leader in cloud and managed solutions, CenturyLink Technology Solutions helps make businesses more agile, secure and sustainable with end to end solutions that deliver bottom line results. Come explore CenturyLink Technology Solutions' portfolio of capabilities. From Data Center Coloca-tion to a complete suite of Cloud services, Managed Hosting , IT Outsourcing to industry leading eCommerce capabilities and network services to
security.
Cloud Service Provider
Colocation Managed Hosting Managed Storage Network Services Security
SERVICES SOLD
CUSTOMER PROFILE
COVERAGE
WHY SAVVIS
Financial services, Healthcare, Government Companies that require scalable infrastructure Needs to conform to regulatory edicts
Requires standardization across their platforms
Nationwide Coverage Use of discovery tool to evaluate current state Focus on alignment of business and technology
requirements