Dear Exhibitor, The Exhibition floor plan has been designed to maximize the Exhibitor s exposure to the delegates.

Dear Exhibitor,

This ERS 2016 Exhibitors’ Technical Manual is designed to assist you in preparing for a successful event and contains important information. Please read the information in this manual. It will take you very little time now and could save you a great deal of time later.

The Exhibition will be held in conjunction with The 26th Congress of the European Rhinologic Society in conjunction with the 35nd

International Symposium of Infection and Allergy of the Nose & the 17th Congress of the International Rhinologic Society (IRS) taking place in Stockholm, Sweden on 3-7 July 2016.

We recommend Exhibitors using independent booth contractors to include a site visit in the planning process to assure a smooth and well planned set up. Please contact Robert Larsson of the Stockholm Waterfront Congress Centre at: robert.larsson@stockholmwaterfront.com to coordinate a visit.

The Exhibition floor plan has been designed to maximize the Exhibitor’s exposure to the delegates. Please do not hesitate to contact me for further information or assistance.

Warm regards, Hanna Safier hsafier@kenes.com

Table of Contents

SECTION 1: Contact Information 3

 Organizer Contacts  Contractors Contacts 3 4 SECTION 2: Timetables 5  Exhibition Timetable  Welcome Reception 5 5

SECTION 3: Deadlines Table 6

SECTION 4: Exhibition Stands 7

 Shell Scheme Package

 Designer/Independent Contractor Stands

7 8

SECTION 5: Exhibition Technical Information 9

 Loading and Unloading 10

 Delivery, in-house transport and Parking

 Congress Center Map

11 12

 Unloading Map and Info 13

 Exhibitor List

 Exhibition Floor Plan

14 15

SECTION 6: Exhibitor Badges 16

SECTION 7: Lead Retrieval Wireless Barcode Readers 17 SECTION 8: Rules & Regulations and General Information 19 SECTION 9: Shipping, Tariffs, Material Handling and Shipping Labels 22

SECTION 1: Contact Information

ORGANIZER CONTACT INFORMATION

Congress Organizer ERS 2016 Kenes International Tel: +41 22 908 0488 Fax: +41 22 906 9140 Email: ers@kenes.com Website: http://www.ers-isian2016.com/

Industry Liaison And Sales Associate Mrs. Leonie Hulstein Tel: +31 207630124 Cell: +31 653918302 Email: lhulstein@kenes.com Meeting Planner Ms. Silvia Beiserman Tel: +41 22 9080488 Ext 922 Email: sbeiserman@kenes.com Hotel Accommodation Mr. Elad Kurtz Tel: +41 22 9080488 Ext. 925 Email: ekurtz@kenes.com

You may also book your hotel via the website: https://hotel.kenes.com/en/congress/ERS16

Exhibition Manager Mrs. Hanna Safier Cell: +972 54 6787820 Email: hsafier@kenes.com

Registration

Mrs. Osher Shouker

Tel: +41 22 908 0488 Ext. 841 Email: oshouker@kenes.com

OFFICIAL CONTRACTORS CONTACT INFORMATION

Stand Construction & Fittings, Electricity, Internet, Furniture Hire, AV, Graphic, Stand Cleaning, Flowers and Plants

Workman Event AB Mr. Jörgen Mehlqvist Tel: +46 841 035 680 Mobil. +46766331769

Email: Jorgen.mehlqvist@workman.se Online Shop: http://service.workman.se

Hostesses, Temporary Staff, Stand Security Workman Event AB

Mr. Jörgen Mehlqvist Tel: +46 841 035 680 Mobil. +46766331769

Email: Jorgen.mehlqvist@workman.se Online Shop: http://service.workman.se

Stand Catering

In order to arrange catering for your booth, please contact: Stockholm Waterfront Congress Centre

Mr. Robert Larsson Tel: +46 8 5050 6716

Email:robert.larsson@stockholmwaterfront.com www.radissonblu.com

Customs Clearance & Freight Handling Hermes-Merkur Ms. Zehavit Akerman Tel: +49 69 747 848 Cell: +972 52 511 4982 Email: Zehavitak@Hermes-Exhibitions.com VENUE ADDRESS:

Stockholm Waterfront Congress Centre Nils Ericsons Plan 4

Tel: +46 8 5050 6000 www.radissonblu.com

SECTION 2: Timetable

Please note:

 Empty crates and packaging material must be removed/stored no later than Sunday, 3 July at 12:00. Please contact the Official Freight agent for available storage options (see Section 1B Contact information).  Dismantling of the stand before Thursday, 7 July at 11:30 is not

permitted.

 An updated Timetable can be found at on the ERS 2016 Congress website by clicking here.

Welcome Reception

You are invited to the Welcome Reception held in the Exhibiton Area on Sunday, 3 July between 18:15-20:30.

Preliminary Exhibition Timetable (subject to change) Set up Saturday, 2 July Space only: 08:00-23:00 Shell Scheme: 14:00-23:00 Sunday, 3 July 08:00-16:00 Exhibition hours Sunday, 3 July 18:45 – 20:30

(or end of welcome reception)

Monday, 4 July 10:00-16:30 Tuesday, 5 July 10:00-16:30 Wednesday, 6 July 10:00-16:30 Thursday, 7 July 09:30-11:30 Breakdown Thursday, 7 July 11:30-18:30

SECTION 3: Deadlines Table

Submission of Exhibition Forms Deadlines Contact Person

Badge Order & Lead Retrieval Wireless Barcode Reader Friday, June 17, 2016 – Via Exhibitor Portal hsafier@kenes.com

Stand Catering Friday, June 17, 2016

Orders received after deadline may be subject to a surcharge

robert.larsson@stockholmwaterfr ont.com

Designed Stand Approval Tuesday, June 1, 2016 hsafier@kenes.com

Electricity & Electrical application Friday, June 17, 2016

Orders received after deadline are subject to 30% surcharge

Jorgen.mehlqvist@workman.se

Stand Construction & Fittings, Furniture Hire, AV, Graphic, Flowers and Plants, Stand Cleaning

Friday, June 17, 2016

Orders received after deadline are subject to 30% surcharge

Jorgen.mehlqvist@workman.se

Hostesses, Temporary Staff, Stand Security Friday, June 17, 2016

Orders received after deadline are subject to 30% surcharge

Jorgen.mehlqvist@workman.se

Hotel Reservation for Staff As soon as possible fit@kenes.com

Payment of Invoice Balance As soon as possible phochmitz@kenes.com

Cargo Information

Door to door shipments ready for pick up (EEC

Countries) Please contact HERMES – MERKUR

Zehavitak@Hermes-Exhibitions.com Airfreight shipments – arrival to Frankfurt Airport Tuesday, June 21, 2016

Shipment via Germany warehouse No later than Friday, June 4 , 2016 Direct Deliveries to Congress Venue Starting Saturday, July 2, 2016

SECTION 4: Exhibition Stands

To ensure the smooth and efficient installation and dismantling of your booth, an official Stand Builder has been appointed

(See SECTION 1: Contact Information). Booth furniture and accessories are available for rent (please refer to the enclosed catalogue and order forms at the end of this manual).

Booth Package includes the following:

 White MDF walls mounted in aluminum frame- Octanorm System. Panel size: 100cm X 250cm high*

 Fascia panel with standard lettering **  Electricity: 230V/500W

 1 spot light for each 3 sqm.  Black carpet

*Branding area panel: 964m m x 2394mm high

**15 letters may be written on your fascia. Each additional letter costs 50 SEK. Booth Package does not include:

 Furniture

 Stand cleaning

Please note: Corner booths are provided with two open sides and two fascia boards with the company name printed on the fascia.

For illustration purposes only

Designer/Independent Contractor Stands

Exhibitors using independent contractors are required to submit a copy of the booth design including measurements for approval no later than Tuesday, June 1, 2016 to hsafier@kenes.com

1. A scaled drawing (including elevation views) of the proposed booth to be built. 2. A list of all Electrical / gas powered devices / appliances to be installed in the booth.

 All exhibits are to be displayed so as to avoid blocking aisles, obstructing adjoining booths, or damaging the premises.

 Exhibitors are kindly requested to allow sufficient see-through areas that ensure clear views of surrounding exhibits.

 Construction finish must be perfect in all the stand’s visible areas, including rear sides.

 If your have floor platform at your booth higher than 4.5 cm, you are required to provide a ramp for handicapped access.

 Advertising on the boundary with other stands is prohibited.

 Please not that stands higher than 3 meters or those with parts such as marquees require previous approval from the venue. Please send your booth layout for approval to Hanna Safier at: hsafier@kenes.com

 Any part facing neighboring stands that is above 2.50 m in height needs to be designed with neutral surfaces (white or grey).

SECTION 5: Exhibition Technical Information

Hall Specs

Exhibition Hall: The exhibition will be held in Main Congress Hall Level 4 (A1+M1) including foyer area (street level). See 3D image on page 12. Maximum Build-up Height: The maximum allowed build-up height is 4 meter.

Any part facing neighboring stands that is above 2.50 m in height needs to be designed with neutral surfaces (white or grey). Please note that if your Booth floor platform is higher than 4.5 cm, you are required to provide a ramp for handicapped access. Rigging Options: Rigging is not possible.

Floor Finish: Parquet floor. Max floor load: 400 kg/square meter

Internet: Free Wi-Fi is available in the Exhibit Hall. However there is limited bandwidth supporting the network. We advise that if you do require constant and dependable internet for programmes, apps and websites, to order a dedicated Wi-Fi or wired network for your stand. If an exhibitor wishes for individual Wi-Fi or cable connection please order it via the online shop.

Creation of Wi-Fi networkis forbidden, Wi-Fi should be ordered from the organizer directly.

Power supplies and other utilities are supplied into the stand from the celling, except for the stands near the windows (supplies come from the wall).

Storage - As the venue has no storage facilities, no deliveries will be accepted PRIOR to the congress. Smoking Policy – The Stockholm Waterfront Congress Centre operates a NO SMOKING policy in ALL halls.

Stand Cleaning –Stand cleaning is NOT included for all stands. Exhibitors interested in daily stand cleaning should order it via the online shop. Stand Catering - Catering is exclusive to the venue, and needs to be ordered in advance. Please contact Robert Larsson at:

robert.larsson@stockholmwaterfront.com

Unloading Bay – Loading/unloading is via Nils Ericsons street (Loading Bay 3 on the map on page 12). Please see map with additional info and dimensions of access doors on page 13.

Vehicles and forklifts are not allowed inside exhibit areas. Only forklift trucks operated by Hermes-Merkur are permitted within the loading bay. In the exhibition area only trolleys are allowed. Please do not order forklift via the online shop of Workman Event AB.

Use of passenger lifts and escalators

Passenger lifts and escalators may not be used to transport goods and equipment. Transport of stand construction materials and exhibits to and from the premises:

- The exhibitor is responsible for the transport of exhibits and any stand construction materials to and from the premises at his own expense and risk. The transport must arrive shortly before the unloading time, and must depart promptly after loading. If exhibition material is delivered by the exhibitor’s own freight forwarding partner, he/she has to contact the official freight forwarder “Hermes-Merkur” upon his/her arrival at the venue, as in-house delivery is generally handled by Hermes-Merkur.

- In case the exhibitor works with Hermes, the deliverer is directly advised by them. As soon as the exhibitor delivers by him/herself or by his/her own stand builder, the official set-up hours of the congress should be respected.

- Due to limitation of delivery entrances please respect the clearways and waiting times. All exhibitors, also the ones who prefer to unload themselves, need to apply for loading and unloading slots. Please contact Ms. Zehavit Akerman at: Zehavitak@Hermes-Exhibitions.com Getting to the Congress Venue

Stockholm Waterfront Congress Centre is located next to Stockholm Central Station (train) and Cityterminalen (bus).

From the station hall at StockholmCentral Station, take the escalators in the middle of the hall up to Klarabergsviadukten. Exit the station building and go left, about 50 metres, on Klarabergsviadukten. Turn left at the Radisson Blu Waterfront Hotel. You will find the entrance to Stockholm Waterfront Congress Centre next to the hotel.

From the station hallat Cityterminalen, go out through the exit towards Klarabergsviadukten. Cross the street and then go right about 50 metres along Klarabergsviadukten. Turn left at the Radisson Blu Waterfront Hotel. You will find the entrance to Stockholm Waterfront Congress Centre next to the hotel.

For further information, please click here. By car

Follow signs for Stockholm C, Centrum and Centralstationen (Central Station). The congress centre is located next to the Central Station. Parking

A limited on-site parking service is available. Parking is also available in the vicinity of the congress centre. Nearby parking:

 Kungsbron, Östra Järnvägsgatan 21 (600 metres from Stockholm Waterfont).

 Norra Bantorget, Torsgatan 1/Östra Järnvägsgatan 35 (800 metres from Stockholm Waterfront).

 Gallerian, Regeringsgatan 15 & 20/Herkulesgatan 16 (900 metres from Stockholm Waterfront).

 Norr Mälarstrand 2-80 (1 200 metres from Stockholm Waterfront).

See parking facilities in Stockholm here.

Delivery, in-house transport and shipping instructions

Loading bay plan

Exhibitor List (as of February 21)

Company Booth # Size Layout

Bien-Air Surgery AS 21 9 Shell

Bionorica 01 16 Space

Brainlab 19 15 Space

Cook Medical 14 12 Space

ENT clinic Garyuk 17 3 Shell

Entellus Medical 23 24 Space

Fiagon 13 9 Shell

GM Instruments 22 6 Shell

Happersberger Otopront 27 12 Space

Hartington Pharmaceutical 13A 12 Space

Innoforce 25 4 Shell

Karl Storz GmbH & Co.KG 29 27 Space

Meda Pharma 04 81 Space

Medtronic 03 42 Space

Olympus 05 81 Space

Pari 30 9 Space

Richard Wolf 16 9 Space

Smith + Nephew Orthopaedics AG 18 12 Space

Soredex 08 9 Shell

Sutter Medizintechnik 07 12 Shell

SECTION 6: Exhibitor Badges

 All Exhibitors are required to be registered and will receive a badge displaying the exhibiting company’s name. Individual Participant names will not appear on badges and may be used interchangeably between staff members.

 Two exhibitor badges will be given for the first 9 sqm booked and additional badges as per table below. Any additional staff members will be charged an exhibitor registration fee of €200.

 For order of additional badges, please complete the form in the exhibitor’s portal. We will send you a link to the Exhibitors’ Portal, including your personal login details. Deadline for ordering badges: Friday, June 17, 2016.

 Exhibitors’ badges give free access to the exhibition area only, including refreshments for registered exhibitors.

 All personnel are required to wear badges to access the venue. Company representatives not wearing their badges will not be allowed to access the exhibition.

 Company name badges are for the use of company personnel for booth staff purposes only and should not be used by companies to bring visitors into the Exhibition.

Lead Retrieval Wireless Barcode Readers

Lead Retrieval Wireless Barcode Readers are a helpful tool for collecting participants contact information. K-LEAD Scanner

Unique opportunity to use our advanced iPod touch lead retrieval system, enabling exhibitors to enhance their database by securing Valuable leads for further marketing and communication.

• Compact and intuitive design

• Sleek iPod touch with customized scanner

• Effortless process using registration badge barcode • Ability to insert exhibitor comments for each lead • Immediate information retrieval online

• Secure use and password protected

• Package includes hardware and software with on-site support • Use of device for full duration of exhibition

• Cost per unit - € 400.00 + 4% CC charges

Mini Scanner

 No editing capabilities

 Basic participant info

 Pocket size

Please Note:

 Attendee data is supplied by each participant or agency responsible for the registration process of that participant. We regret that in some cases data may be incomplete, such as when group registration is completed by a third party, we may not be in possession of the full contact details.

 Data provided will only include the information of participants who have agreed to share their details with 3rd _{parties. The data of} participants, who have not agreed to this, will not be provided.

 Kenes International and the Organizing Committee encourage attendees to provide thorough information, however cannot be responsible for the quality and content of such data.

In order to reserve your Lead Retrieval Wireless Barcode Reader, pleasecomplete the order form in the Exhibitor’s Portal.

We will send you a link to the Exhibitors’ Portal, including your personal login details.

SECTION 8: Rules & Regulations and General Information

Security

 The Organizers will provide security guard service in the exhibition hall during off-show hours.

 Neither The Stockholm Waterfrontnor the Organizers can accept responsibility for the security of the stands and their contents and for damage to, or theft of any goods. Exhibitors are fully responsible for the security of their stand and equipment.

Waste Removal

 Exhibitors are responsible for the removal of all refuse/waste from the exhibition area.

 Any discarded waste, including promotional material, left behind will be removed by the Organizers at the expense of the exhibitor concerned.

Smoking

 The ERS 2016 Congress is a non-smoking Meeting. Disposal of Material

 It is obligatory to collect and dispose of all material during the breakdown or dismantling of the event. When the dismantling period is over, the exhibitor loses any right to claim for losses or damage to property left behind and any costs incurred by the venue in removing this property will be charged to the exhibitor.

Damage to the Premises

 Exhibitors are liable for all damage caused to floors, walls and pillars during the installation, exhibition and dismantling periods. No adhesive stickers and fixtures of any kind are allowed on floors, walls and pillars.

Fire Regulations

 Stand material and fittings must be of non-inflammable materials or impregnated with fire-retardant chemicals. As a general rule, easily inflammable synthetic substances, foam polyester, and non-fireproof straw and reeds are prohibited.

Storage of flammable goods

 Empty packaging, rubbish, trash, wood, paper, straw, cardboard and other flammable material must not be stored in the halls. Goods not allowed

The following goods are not admitted into the Stockholm Waterfront:

 Goods causing nuisance by their smell or otherwise, or appliances emitting objectionable noises or radiating disturbing light; any hazardous objects that have not been mentioned in the stand construction design but have been introduced by the exhibitor.

 Wireless communication devices (Walkie Talkies, handheld microphones, etc.) may be used as long as they do not interfere with appliances of the Stockholm Waterfront. Exhibitors wishing to use these devices have to notify the brand name and frequencies to be used when

submitting their stand design for approval. Emergency exits

 Escape routes and emergency exits (indoors and outdoors) should be kept free of any obstruction and be kept in full view at all times. Fire safety signs, emergency alarm buttons, emergency exits or exit signs should not be covered by any products/company signs, decorations or stand roofs.

Poster Hanging, Banners etc.

 Hanging of posters, banners or decals, stickers or similar things, on the walls, floors, ceilings or columns within or outside the installations of The Stockholm Waterfront is not allowed without prior written authorization.

Insurance (Compulsory)

 The neither Organizers nor Stockholm Waterfront, their representatives or agents will be held responsible for any loss or damage to exhibitor’s property. Exhibitors must take precautions to protect their property against pilferage.

 The Organizers do not provide insurance for exhibitors and their property. The exhibitor is responsible for his property and person and for the property and persons of his employees through full and comprehensive insurance, and shall hold harmless the Organizers for any and all damage claims arising from theft and those perils usually covered by a fire and extended-coverage policy.

 You are obliged to have a public liability insurance that covers all injuries to persons and damages which might cover in connection with the exhibition. All staff working directly or indirectly for the external installation company will have to be properly insured, Stockholm Waterfront declining any responsibility in case of accident or breach of employment regulations.

 We also recommend that you have additional coverage against loss or damage to exhibition material during transport and during exhibition times. Please make arrangements for insurance coverage through your company’s insurer.

Promotional Activities

 All demonstrations or instructional activities must be confined to the limits of the exhibition stand.

 Advertising material and signs may not be distributed or displayed outside the exhibitor’s stands.

 Sound equipment must be regulated and directed into the stand so that it does not disturb neighboring exhibits.

 The Exhibition Management reserves the right to require the exhibitor to discontinue any activity, noise or music that is deemed objectionable.

Special Effects

 Special effects lighting, live music, smoke and laser projection may not be used in the stands. No permission will be given for projection in the aisles or on the walls of the hall. Participation by exhibitors is dependent upon compliance with all rules & regulations stated herein.

CUSTOMS CLEARANCE & FREIGHT HANDLING Hermes-Merkur Ms. Zehavit Akerman Tel: +49 69 747 848 Mobile: +972 52 511 4982 Email: Zehavitak@Hermes-Exhibitions.com

Stand Construction & Fittings, Electricity, Internet, Furniture Hire, AV, Graphic, Stand Cleaning, Flowers and Plants Workman Event AB Mr. Jörgen Mehlqvist Tel: +46 841 035 680 Mobil. +46766331769 Email: Jorgen.mehlqvist@workman.se Online Shop: http://service.workman.se Hostesses, Temporary Staff, Stand Security Workman Event AB

Mr. Jörgen Mehlqvist Tel: +46 841 035 680 Mobil. +46766331769

Email: Jorgen.mehlqvist@workman.se Online Shop: http://service.workman.se

ORDERS ARE VIA THE ONLINE SHOP ONLY: http://service.workman.se No need for login details in order to submit your orders.

Please fill in the Congress name: ERS 0716, and your company details.

Stand Catering

In order to arrange catering for your booth, please contact: Stockholm Waterfront Congress Centre Mr. Robert Larsson

Tel: +46 8 5050 6716

Email:robert.larsson@stockholmwaterfront.com www.radissonblu.com