Table 1 National Strategic and, where considered appropriate, Core Data Set performance indicators;
Also included, ex-statutory performance indicators (NAWPI's) and local performance indicators reported in last year's Improvement Plan.
PI No. Performance Indicator Actual
2005/2006 Actual 2006/2007 Target 2006/2007 Wales Average 2006/2007 Welsh U. Q/tile 2006/2007 England Average 2005/2006 Target 2007/2008
Corporate Health - Human Resources
CHR/001 a) The percentage of employees (including teachers and school based staff) who leave the employment of the local authority, whether on a voluntary or involuntary basis;
b) The percentage of employees (excluding teachers and school based staff) who leave the employment of the local authority, whether on a voluntary or involuntary basis.
6.6 7 7.7 # 7.9 # 6.5 4.9 11.0 11.7 8.5 8.5 7 * CHR/002 The number of working days/ shifts per full time equivalent
(FTE) local authority employee lost due to sickness absence 11.74 12.5 # 10.9 11.3 10.4 9.6 12
CHR/003 The number of ill-health retirements as a percentage of the
local authority’s workforce 0.40 0.42 0.70 0.33 0.18 0.21 *
No average data available.
NA Not applicable (new indicator, no data available) .
100% Data entered in bold type indicates that it is a “best estimate” at the time of publication.
* Entered in the "Target 2007/2008" column identifies a non-statutory performance indicator that will no longer be reported.
+ Entered in the "Target 2007/2008" column identifies a non-statutory performance indicator that will, in future, be reported as part of the Business Planning process. Explanation for poor performance and, where appropriate, the corrective measures that will be taken to improve are contained in Appendix 3.3.
2006/2007 2006/2007 2005/2006
Corporate Health - Human Resources - continued
CHR/004 The percentage of local authority employees from minority
ethnic communities 0.70 0.77 0.88 0.97 0.93 0.88
CHR/005 The percentage of local authority employees declaring that they are disabled under the terms of the Disability
Discrimination Act 1995
2006/2007 2006/2007 2005/2006
Corporate Health - Financial Health
CFH/003 The Percentage Increase in the County/County Borough band
D council tax 3.69 2.90 2.90 4.19 *
CFH/006 The percentage of undisputed invoices which were paid within
30 days 91.2 91.8 92 86.9 93 90.7 93
CFH/007 The percentage of council tax due for the financial year which
was received by the authority 96.8 97 97 96.6 97.4 96.4 97.2
CFH/008 The percentage of non-domestic rates due for the financial year
which were received by the authority 98.6 98.8 98.8 97.9 98.8 98.5 98.8
CFH/009 The amount of total debts outstanding, that are older than three months, as a percentage of the total sundry debt raised in the year
NA 6.2% None set 7.2 5.6 6%
CFH/010 The cost of servicing unsupported borrowing as a percentage
of the total amount of council tax required for the year NA 1.67% 1.67% 1.1% *
CFH/011 Level of general fund reserves: a) earmarked;
b) unallocated;
c) both earmarked and unallocated
as a percentage of the annual budget requirement
NA NA NA 5.62% 2.93% 8.55% 5.62% 2.93% 8.55% 8.71% 3.22% 11.94% * * *
2006/2007 2006/2007 2005/2006
Corporate Health - Asset Management
CAM/001 a) The percentage of the gross internal area of the local authority's buildings in condition categories:
(i) A - Good (ii) B - Satisfactory (iii) C - Poor (iv) D - Bad NA NA NA NA NA NA NA NA NA NA NA NA None set None set None set None set b) The percentage of the total value of required maintenance
for the local authority's buildings assigned to works of priority level:
(i) 1 - Urgent work (ii) 2 - Essential work (iii) 3 - Desirable work
NA NA NA NA NA NA NA NA NA None set None set None set CAM/002 a) The cost of energy use in all operational buildings per m² of
gross internal area (GIA)
b) The cost of water use in all operational buildings per m² of gross internal area (GIA)
NA NA NA NA NA NA None set None set
2006/2007 2006/2007 2005/2006
Education
EDU/001(NS 9)
Percentage of pupil attendance in secondary schools 91.5 90.6 92.2 90.1 91 91.3
EDU/002 (NS 10)
The number and (percentage) of:
i) All pupils (including those in local authority care), and
ii) Pupils in local authority care,
in any local authority maintained learning setting, who attain the age of 16 during the school year and leave full-time education, training or work based learning without an approved external qualification. 25 (1.4) 2 (13.3) 32 (1.69) 2 (9.09) 33 (2) 3 (12.5) 36 (2.1) 2.5 (18.1) 14(1.08) 0 (0) 30 (1.63) 2 (9.09) EDU/003 (NS 11)
The percentage of pupils eligible for assessment at the end of Key Stage 2, in schools maintained by the local authority, achieving the Core Subject Indicator, as determined by Teacher Assessment.
71.2 69.9 72 74.4 76.7 72
EDU/004 (NS 12)
The percentage of pupils eligible for assessment at the end of Key Stage 3, in schools maintained by the local authority, achieving the Core Subject Indicator, as determined by Teacher Assessment.
58.2 57.1 60 58.2 61.4 59
EDU/006 (NS 14)
The number and (percentage) of pupils eligible for assessment, in schools maintained by the local authority, receiving a Teacher Assessment in Welsh (first language):
i) At the end of Key Stage 2 ii) At the end of Key Stage 3
259 (16.06) 214 (11.53) 214 (12.88) 173 (9.49) 214 (12.82) 175 (9.54) 307 (19.1) 272 (15.7) 388 (20.3) 414 (17.7) 220 (13.28) 184 (10.09)
EDU/007 Percentage of pupil attendance in primary schools 92.6 91.9 93 92.5 93.6 93.5
2006/2007 2006/2007 2005/2006
Education – continued
EDU/008 The number of pupils permanently excluded during the academic year per 1,000 pupils from:
a) Primary schools b) Secondary schools 0.36 2.53 0.21 # 2.11 0.15 2.28 0.19 2.08 0 0.64 0 2.51 EDU/009 a) The average number of school days that permanently
excluded pupils did not receive an offer of full time appropriate education provision during the academic year
b) The average number of school days that permanently excluded pupils did not receive an offer of part time appropriate education provision during the academic year
0 0 15.9 9.1 0 0 31.4 20 1.9 0 14.3 8.2 EDU/010 The percentage of school days lost due to fixed-term
exclusions during the academic year, in: a) Primary schools b) Secondary schools 0.03 0.20 0.01 0.18 0.03 0.18 0 0.1 0 0.1 0.01 0.16 EDU/011 (NS 13)
The average external qualifications point score for 16 year
olds, in learning settings maintained by the local authority. NA 343 None set 334 350 355
EDU/012 The percentage of Key Stage 2 primary school classes with
more than 30 pupils NA 0 0 0.18 0 0
EDU/015 b) The percentage of final statements of special education need
issued within 26 weeks - excluding exceptions NA NA NA 98
L(Edu) 1 Proportion of 15/16 year olds achieving:
a) 5 or more GCSE’s at grades A*-C or the vocational equivalent
b) 1 or more GCSE’s at grade G or above or vocational
2006/2007 2006/2007 2005/2006
Education - continued
L(Edu) 2 Audit Commission School Survey. Overall:
a) how good is your LA’s capacity to develop & implement strategy
b) how good is your LA’s capacity to support school
2.11 NA NA
improvement
c) how good is your LA’s capacity to facilitate access to high
2.08 NA
NA
Not included quality services
d) how well does your LA promote access to education &
2.51 NA Biennial
survey
in 2007 Audit social inclusion
e) how good is your LA’s capacity to support special
2.30 NA Comm.
school educational needs
(Score 1 to 5 where 1= Very Good, 2=Good, 3=Satisfactory, 4=Poor, 5=Very Poor)
2.69 NA survey
L(SEN) 1 a) No. of children with new statements of special educational needs
b) Total number of children with statements of special
45 48 40 45
2006/2007 2006/2007 2005/2006
Social Care - Adult's Services
SCA/001 (NS 1)
The rate of delayed transfers of care for social care reasons per
1,000 population aged 75 or over 5.63 8.59 # 1 9.49 2.87 5
SCA/002 (NS 2)
The rate of older people (aged 65 or over):
a) Helped to live at home per 1,000 population aged 65 or over b) Whom the authority supports in care homes per 1,000 population aged 65 or over
122.9 28.45 111.4 29.2 91.8 27.5 89.8 26.6 116.1 24.3 84.4 118 27.5 SCA/003 The percentage of clients who are supported in the community
during the year, in the age groups: a) Aged 18-64 b) Aged 65+ 93.41 85.96 93.7 76.8 # 93 88 92.6 80.1 95.1 83.6 93 80 SCA/004 The percentage of enquiries that trigger an assessment NA 53.6 None set 45.8
54 SCA/005 The average number of working days between initial enquiry
and completion of the care plan. NA 23 None set 37 23 23
SCA/006 The average number of working days taken from completion of
the care plan to provision and/or installation of aids/equipment. NA 9 None set 9 6 None set
SCA/007 The percentage of clients with a care plan at 31st March whose care plans should have been reviewed that were reviewed during the year.
NA 96.6 None set 57.5 73.8 96
SCA/008 a) The number of adult protection referrals received during the year per 1,000 population aged 18+
b) Of the adult protection referrals completed during the year, the percentage:
i) That led to an adult protection investigation
NA NA 1.94 89.9 None set 50 2.15 68.1 None set 50
2006/2007 2006/2007 2005/2006
Social Care - Adult's Services - continued
SCA/009 The rate per 1,000 adults (aged 18+) supported in the
community who receive a direct payment. NA 27.4 None set 19.3 27.2 29
SCA/010 The rate per 1,000 adult clients assessed during the year who are provided with assistive technology as part of a package of
care NA 110.22 None set 100 132.3 None set
SCA/011 The percentage of delayed transfers of care due to: a) Healthcare reasons
b) Social care reasons c) Other reasons NA NA NA 32.7 # 24.5 42.8 25 25 50 20.8 30.8 48.4 11.6 13.5 37.8 * * * SCA/012 a) The percentage of carers of adult service users identified
during the year who were offered an assessment
b) The percentage of carers of adult service users identified during the year who had an assessment
c) The percentage of carers of adult service users identified during the year who had an assessment which was an assessment in their own right
d) The percentage of carers of adult service users identified during the year who were assessed who were provided with a service
e) The percentage of carers of adult service users identified during the year who are awaiting assessment
NA NA NA NA NA 45.4 # 6 16.2 No data No data 100 None set None set None set None set 78.6 34 38.2 29.9 4.3 100 79 92.4 50.2 1.1 None set None set None set None set None set SCA/013 The number of Whole Time Equivalent staff in post, per
10,000 population aged 18+, who are: a) Registered Social workers for adults
b) Occupational Therapists employed or funded by Social Services
c) Other staff undertaking assessments, care management and review activities employed or funded by Social Services
NA NA NA 3.71 0.38 2.64 None set None set None set 4.39 0.78 3.23 None set None set None set
Social Care - Adult's Services - continued
3.7 The number of people aged 65 and over whom the Council
helps to live at home per 1000 adults 65 and over - See Note 168.41 169.7 156 168
3.9 Percentage of adult clients receiving a written statement of
their needs and how they will be met 90.8 89.9 # 95 95
3.10 Assessments of elderly clients per 1,000 adults 65 and over 164.4 166.4 # 185 165
3.11 The number of nights of respite care provided or funded by the
Council per 1000 adults 143.59 149.6 154 156
3.14 The number of adults aged under 65 whom the Council helps to live at home per 1000 adults aged under 65 in each of the following client groups separately;
(a) Physical or sensory disabled (b) Learning disabled
(c) With mental health problems
5.8 4.18 4.69 5.8 5.61 5.75 5.8 4.2 4.6 5.9 4.8 4.2
L 21 % of Care staff trained/being trained to NVQ level II 71.2 68 # 80 72
Disablement Assessment Service
L(DA) 2 Percentage of disablement assessments carried out relating to high priority (Priority 1 and 2) referrals within designated response time
93.1 88 # 97 97
Note: This indicator differs to SCA/002a above because it includes users of the Community Alarm (Lifeline) service.
2006/2007 2006/2007 2005/2006
Social Care - Children's Services
SCC/001 (NS 3)
a) The percentage of first placements of looked after children during the year that began with a care plan in place
b) For those children looked after whose second review (due at 4 months) was due in the year, the percentage with a plan for permanence at the due date
94.4 100 100 97.4 100 100 87.8 89.2 99 100 100 100 SCC/002 (NS 4)
The percentage of children looked after at 31 March who have experienced one or more change of school, during a period or periods of being looked after, which were not due to
transitional arrangements, in the 12 months to 31 March
6.62 9.78 # 5 13.1 10 6.2
SCC/004 The percentage of children looked after on 31 March who have
had three or more placements during the year 2.32 4.3 6 9.6 6.6 6
SCC/006 The percentage of referrals during the year on which a decision
was made within 1 working day NA 16.31 # 60 82.3 94.4 60
SCC/007 The percentage of referrals during the year that:
a) were allocated to a social worker for initial assessment b) were allocated to someone other than a social worker for
initial assessment
c) did not proceed to allocation for initial assessment
NA NA NA 46.6 10.3 No data 65 35 NA 40 8 NA 60.9 3.4 NA 65 35 0 SCC/008 a) The percentage of initial assessments carried out within 7
working days;
b) The average time taken to complete initial assessments that took longer than 7 working days to complete
25.29 NA 18.6 # 43 # 60 14 58.6 22 75 15 60 14 SCC/009 a) The percentage of required core assessments carried out
within 35 working days
b) The average time taken to complete those required core assessments that took longer than 35 days
NA NA No data No data 25 45 56.3 95 65.9 60 25 45 # Explanation for poor performance and, where appropriate, the corrective measures that will be taken to improve are contained in Appendix 3.3.
2006/2007 2006/2007 2005/2006
Social Care - Children's Services - continued
SCC/010 a) The percentage of referrals that are re-referrals within 12 months
b) The percentage of referrals during the year where the child had been on the CPR or had been looked after during the previous 12 month period
30.54 NA 17.1 # 1.9 15 10 27.5 3.8 14 0.9 15 10 SCC/011 The percentage of initial assessments that took place during the
year where there is evidence that:
(a) The child has been seen by the Social Worker (b) The child has been seen alone by the Social Worker
NA NA 79.3 43.5 60 50 46.8 14.4 79.8 29.9 80 50 SCC/012 The percentage of initial assessments taking place during the
year where the following is recorded: (a) Ethnicity
(b) Religion
(c) First language choice
(d) Preferred communication method (where the child relies on means other than spoken language)
NA NA NA NA 81.1 # 59.1 # 77.2 # No data 98 98 98 98 82.4 32.6 48.9 75 99.5 72.6 88 100 98 98 98 98
2006/2007 2006/2007 2005/2006
Social Care - Children's Services - continued
SCC/013 a) The percentage of open cases of children who have an allocated social worker:
i) Children on the child protection register ii) Children looked after
iii) Children in need
b) The percentage of open cases of children who are allocated to someone other than a social worker where the child is receiving a service in accordance with his/her assessment or plan:
i) Children on the child protection register ii) Children looked after
iii) Children in need
NA NA NA NA NA NA 99.6 99 63.3 100 100 100 100 95 65 0 5 35 96.1 87.6 64.9 100 76.7 99.7 100 98 65 0 2 35 SCC/014 The percentage of initial child protection conferences due in
the year which were held within 15 working days of the strategy discussion
NA No data 85 62.2 81.5 85
SCC/015 The percentage of initial core group meetings due in the year which were held within 10 working days of the initial child protection conference
NA 90.5 75 61.8 83.6 85
SCC/016 The percentage of reviews of child in need plans carried out in
accordance with the statutory timetable NA No data None set 31.9 99 None set
SCC/017 The percentage of children on the child protection register
whose cases were reviewed within statutory timescales 100 100 95 91.1 99.2 *
SCC/018 The percentage of health assessments for Looked after
2006/2007 2006/2007 2005/2006
Social Care - Children's Services - continued
SCC/019 The percentage of children looked after at 31 March who were registered with a provider of general medical services at that date
NA 99.6 100 96.1 100 100
SCC/020 The percentage of looked after children who have had their
teeth checked by a dentist during the year NA No data None set 75.9 87.8 None set
SCC/021 The percentage of looked after children reviews carried out
within statutory timescales during the year NA 94.8 # 100 85.7 94.7 100
SCC/022 a) The percentage attendance of looked after pupils whilst in care in primary schools:
b) The percentage attendance of looked after pupils whilst in care in secondary schools
NA NA No data No data None set None set 93.8 95.1 87.6 89.9 None set None set SCC/023 a) The percentage of children looked after who were
permanently excluded from school in the year 1 April - 31 March
b) The average number of days spent out of school on fixed-term exclusions for children looked after who were excluded in the year 1 April - 31 March
NA NA 0.9 # 6.3 # 0 5 0.4 5.8 0 4.6 0 5 SCC/024 The percentage of children looked after during the year with a
Personal Education Plan within 20 school days of entering care or joining a new school in the year ending 31 March
NA No data 50 41.6 80 50
SCC/025 The percentage of statutory visits to looked after children due
in the year that took place in accordance with regulations NA 46.1 # 95 73.3 87 95
2006/2007 2006/2007 2005/2006
Social Care - Children's Services - continued
SCC/026 The gross weekly expenditure per looked after child in (£): (a) Foster care
i) Local authority own provision
ii) Externally purchased provision (b) Children’s homes excluding secure accommodation
i) Local authority own provision
ii) Externally purchased provision (c) Secure accommodation NA NA NA NA NA 291.69 719.15 0 1839.22 2544 None set None set None set None set None set 294 773 2292 2813 1248 350 675 0 2246.70 0 SCC/027 The percentage of looked after children placed at a distance
less than 20 miles from their home address at 31 March NA 89.8 None set 87.6 96.6 80
SCC/028 The percentage of children looked after who had a fully completed and updated Assessment and Progress Record at their third review
NA 3.8 None set 24.1 40 None set
SCC/029 The percentage of eligible, relevant and former relevant children that:
a) have pathway plans as required, and; b) have been allocated a personal advisor
NA NA 78.8 # 81.8 # 100 100 73.8 80.7 99.2 99.1 100 100 SCC/030 a) The percentage of young carers known to Social Services
who were assessed
b) The percentage of young carers known to Social Services who were provided with a service
NA NA No data No data None set None set 78.5 68.2 100 96.7 None set None set SCC/031 The percentage of children and young people with disabilities
receiving services who are receiving direct payments at 31 March
NA 2.9 None set 6 8.3 3
2006/2007 2006/2007 2005/2006
Social Care - Children's Services - continued
SCC/032 The percentage of children who had been looked after continuously for at least 4 years at 31 March and had been in their foster placement for at least 2 years for:
a) Children aged 4-5 years b) Children aged 6-10 years c) Children aged 11years and over
NA NA NA 25 60 50 None set None set None set 55 71.5 63.8 100 83.3 84.2 45 65 49 SCC/033 a) The percentage of young people formerly looked after with
whom the authority is in contact at the age of 19
b) The percentage of young people formerly looked after with whom the authority is in contact, who are known to be in suitable, non-emergency accommodation at the age of 19 c) The percentage of young people formerly looked after with whom the authority is in contact, who are known to be engaged in education, training or employment at the age of 19
NA NA NA 72.7 87.5 37.5 95 100 80 90.4 86.4 44.3 100 100 60.4 95 100 80 SCC/034 The percentage of child protection reviews carried out within
statutory timescales during the year NA NA NA 100
SCC/035 The percentage of looked after children eligible for assessment at the end of Key Stage 2 achieving the Core Subject Indicator, as determined by Teacher Assessment
NA NA NA 50
SCC/036 The percentage of looked after children eligible for assessment at the end of Key Stage 3 achieving the Core Subject Indicator, as determined by Teacher Assessment
2006/2007 2006/2007 2005/2006
Social Care - Children's Services - continued
SCC/037 The average external qualification point score for 16 year old looked after children, in any local authority maintained learning setting
NA NA NA None set
SCC/038 The percentage of health assessments for looked after children
due in the year that have been undertaken NA NA NA 76
3.2 Educational qualifications of children looked after (% leaving care age 16 or over with the following GCSE at grade A* - G or GNVQ equivalent):
(a) one or more (b) two or more 56.42 43.48 78.94 73.69 75 75 * *
2006/2007 2006/2007 2005/2006
Housing - Homelessness & Housing Advice
HHA/001 (NS 5)
a) The number of homeless families with children who have used bed and breakfast accommodation during the year, except in emergencies;
b) The average number of days all homeless households spend in temporary accommodation 31 116.31 16 115.04 # NA 44 34 118 9 65 6 100 HHA/002 (NS 6)
The average number of working days between homeless presentation and discharge of duty for households found to be statutory homeless
82.9 88.8 # 80 113 73 80
HHA/003 The number of homeless presentations received by the local
authority during the year per 1,000 households 20.4 21.8 24 23
HHA/004 The amount of the Council Fund resources spent on Bed and Breakfast accommodation during the year as a percentage of the total Council Fund resources allocated to the homelessness and housing advice services budget.
57% 19.4% 36% 37.7% 8.4% *
HHA/007 a) The total number of homeless households having used Bed & Breakfast accommodation, and;
b) The total number of homeless households having used all other forms of temporary accommodation
187 191 110 83 150 200 154 172 79 79 70 125 HHA/008 a) The percentage of homeless presentations accepted as
statutorily homeless;
b) The percentage of homeless presentations decided within 33 working days NA 78.3 12.3 80.3 # 90 90 39.5 85.2 95.3 14 80 # Explanation for poor performance and, where appropriate, the corrective measures that will be taken to improve are contained in Appendix 3.3.
2006/2007 2006/2007 2005/2006
Housing - Homelessness & Housing Advice - continued
HHA/009 The percentage of local authority decisions on homeless
presentations that were upheld following a review. NA 50 # 75 72.4 89.2 *
HHA/010 The percentage of final offers of accommodation intended to
discharge the section 193 duty that were successfully appealed. NA 0 None set 4.92 0 *
HHA/011 The percentage of households accepted as statutorily homeless during the year to whom a full homelessness duty has been discharged by the same local authority within the last 2 years.
NA 3.23 None set 2.53 0.12 10
HHA/012 The amount of the Council Fund resources spent on Bed and Breakfast accommodation during the year as a percentage of the total Council Fund resources spent on the homelessness and housing advice services
NA NA NA 7
HHA/013 The percentage of all potentially homeless households for
whom homelessness was prevented for at least 6 months NA NA NA None set
2006/2007 2006/2007 2005/2006
Housing - Landlord Services
HLS/006 The total amount of rent collected during the financial year from current and former tenants as a percentage of the total rent collectable for the financial year, in:
a) Permanent accommodation b) Temporary accommodation NA NA 95.9% 82.3% None set None set 96.6% 67.0% 98.5% 85.2% 95% 82% HLS/007 a) The total amount of rent arrears owed by current and former
tenants in the following types of accommodation as a percentage of the total rent collectable for the financial year:
i) Permanent accommodation ii) Temporary accommodation
b) The total amount of rent arrears owed by former tenants in the following types of accommodation which were written off as unrecoverable during the financial year as a percentage of the total rent collectable for the financial year
i) Permanent accommodation ii) Temporary accommodation
NA NA NA NA 4% 18% 0.03% 0.94% None set None set None set None set 3.88% 17.98% 0.77% 16.8% 2.9% 12.3% 0.36% 0% * * * * HLS/008 The total amount of rent lost due to lettable units of
accommodation being empty as a percentage of the total rent debit for the financial year, for:
a) Permanent accommodation b) Temporary accommodation NA NA 1.81% 14.3% None set None set 2.16% 13.8% 1.33% 7.1% 1.8% 14%
2006/2007 2006/2007 2005/2006
Housing - Landlord Services - continued
HLS/009 The average number of calendar days taken to let lettable units of accommodation during the financial year, for:
a) Permanent accommodation b) Temporary accommodation NA NA 89.4 106.1 # 98 98 85.2 39.4 53.3 22 98 103 HLS/010 The average number of calendar days taken to complete:
a) Emergency repairs b) Urgent repairs c) Non-urgent repairs NA NA NA 0.7 5.7 24.9 1 7 28 0.7 7.2 32.6 0.3 3 19.1 1 7 27 HLS/011 The percentage of secure lettings made between 24 and 12
months ago that are still in existence. NA 77.7 75 79.9 85.2 *
HLS/012 a) The total amount of rent arrears owed by current tenants in the following types of accommodation as a percentage of the total rent collectable for the financial year:
i) Permanent accommodation ii) Temporary accommodation
b) The total amount of rent arrears owed by former tenants in the following types of accommodation as a percentage of the total rent collectable for the financial year:
i) Permanent accommodation ii) Temporary accommodation
c) The total amount of rent arrears owed by former tenants in the following types of accommodation which were written off as unrecoverable during the financial year as a percentage of the total rent collectable for the financial year:
i) Permanent accommodation ii) Temporary accommodation
NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA None set None set None set None set None set None set # Explanation for poor performance and, where appropriate, the corrective measures that will be taken to improve are contained in Appendix 3.3.
2006/2007 2006/2007 2005/2006
Housing - Private Sector Renewal
PSR/001 (NS 7)
The percentage of unfit private sector dwellings made fit, closed or demolished through direct action by the local authority
0.13 0.04 # 1 4.29 6.61 1
PSR/002 The average number of calendar days taken to deliver a
Disabled Facilities Grant 588 609 # 553 545 431 610
PSR/003 The average number of calendar days taken to deliver an adaptation for a Local Authority tenant where the Disabled Facilities Grant process is not used.
453 396 462 215 200 450
PSR/004 The percentage of private sector dwellings that had been vacant for more than 6 months at 1 April that were returned to occupation during the year through direct action by the local authority
0 0 0 1.49 3.12 0
PSR/006 The average number of calendar days taken to deliver low cost adaptation works in private dwellings where the Disabled Facilities Grant process is not used
NA 82 NA 85 29 100
2006/2007 2006/2007 2005/2006
Housing - Supporting People
SPP/001 The average number of units of housing related support, per (NS 8) 1,000 head of population, for each of the following types of
housing related support service: i) Floating support
ii) Direct access
iii) Temporary accommodation
1 0.16 1.3 1.05 0.15 1.32 1 0.2 1.3 2.6 0.3 0.5 3.5 0.3 0.7 1.1 0.2 1.6 iv) Permanent accommodation
v) Sheltered accommodation for older people vi) Community alarm services.
0 5.2 0.7 0 5.18 1.33 0 5.2 0.7 0.9 8.2 10.5 1.3 10.7 15.7 0 4.8 1.1
2006/2007 2006/2007 2005/2006
Housing - Supporting People- continued
SPP/004 The number of units of housing related support commissioned during the year, per 1,000 population:
i) Women fleeing domestic violence; 0.4 0.4 0.4 *
ii) People with learning difficulties; 0.8 0.8 0.8 *
iii) People with mental health problems; 0.5 0.5 0.5 *
iv) People suffering from alcohol dependency; 0.03 0.03 0.03 *
v) People suffering from drug dependency; 0.03 0.03 0.03 *
vi) Refugees; 0 0 0 *
vii) People with a physical disability who require support; viii) Young single homeless people who require support
0 0 0 *
and young people leaving care; 0.3 0.4 0.4 *
ix) Ex-offenders;
x) Homeless or potentially homeless people who require
0 0 0 *
support;
xi) People with chronic illness including AIDS, AIDS
0.5 0.4 0.4 *
related conditions or who are HIV positive; 0 0 0 *
xii) Vulnerable single parents who require support; 0 0 0 *
xiii) Older people; and 5.8 6.5 6.5 *
2006/2007 2006/2007 2005/2006
Housing - Supporting People- continued
SPP/005 The number of weeks that each of the following types of housing related support services are void as a percentage of the maximum potential support capacity for the year:
a) Floating support NA 1.19 10 2.84 0.47 *
b) Direct access NA 9.62 10 5.55 1.85 *
c) Temporary accommodation NA 2.37 10 6.3 2.53 *
d) Permanent accommodation NA 0 10 4.52 2.12 *
e) Sheltered accommodation for older people NA 8.54 10 3.99 1.5 *
SPP/006 The gross commissioned cost of the following housing related support services per unit per annum of housing related support (£):
a) Floating support 8,304 7,046 7,045 4,928 *
b) Direct access; 21,745 21,241 21,241 16,193 *
c) Temporary accommodation; 16,546 14,457 13,635 14,010 *
d) Permanent accommodation; 0 0 0 15,247 *
e) Community alarm services; 105 87 86 155 *
2006/2007 2006/2007 2005/2006
Housing - Supporting People- continued
SPP/007 The gross commissioned cost of housing related support per service user per annum (£):
i) Women fleeing domestic violence; 13,165 14,112 14,112 *
ii) People with learning difficulties; 20,267 14,971 14,971 *
iii) People with mental health problems; 11,537 7,877 7,877 *
iv) People suffering from alcohol dependency; 5,720 4,768 4,768 *
v) People suffering from drug dependency; 5,720 4,768 4,768 *
vi) Refugees; 0 0 0 *
vii) People with a physical disability who require support; viii) Young single homeless people who require support
0 0 0 *
and young people leaving care; 13,289 10,879 10,879 *
ix) Ex-offenders;
x) Homeless or potentially homeless people who require
0 0 0 *
support;
xi) People with chronic illness including AIDS, AIDS
9,229 8,856 8,856 *
related conditions or who are HIV positive; 0 0 0 *
xii) Vulnerable single parents who require support; 0 0 0 *
xiii) Older people; and 244 332 332 *
xiv) Mixed 0 0 0 *
SPP/008 The percentage of service users in sustainable accommodation
12 months after leaving a housing related support service See Note NA NA NA
2006/2007 2006/2007 2005/2006
Energy Efficiency
EEF/001 (NS 19)
a) Percentage change in carbon dioxide emissions in the non domestic public stock; See Note
b) Percentage change in: i) energy use
ii) carbon dioxide emissions in the housing stock.
1 6 4.13 9.21 8.53 # 5.88 # 6 12 8.3 8.07 7.85 6.93 18.46 10.85 10.19 2 3 2
Note: The Wales Audit Office (WAO) is required to audit all "National Strategic" (NS) performance indicators to verify their accuracy. As a result, the WAO reported that the 06/07 data for this indicator is being materially misstated due to the absence of a system to record an accurate value. Further information is provided in Appendix 3.3.
2006/2007 2006/2007 2005/2006
Environment & Transport - Waste Management
WMT/001 (NS 15)
a) The total tonnage of municipal waste: i) Reused and/or recycled; and
ii) Composted or treated biologically in another way. b) The percentage of municipal waste:
i) Reused and/or recycled; and
ii) Composted or treated biologically in another way.
11,702 6,111 13.48 7.64 16,268 5,871 # 18.59 6.71 # 13,943 9,295 15 10 14,307 7,770 17.91 9.73 17,537 10,393 20.35 11.58 16,791 9,435 18 10 WMT/002 (NS 16)
a) The total tonnage of bio-degradable municipal waste sent to landfill.
b) The percentage of bio-degradable municipal waste sent to landfill 52,270 83 42,187 74.03 <57,580 80 34,271 67.4 22,818 62.8 <51,231 <74 WMT/003 a) The total tonnage of incinerator residues (bottom ash),
construction and demolition wastes (including rubble),
abandoned vehicles and beach cleansing wastes recycled by the local authority.
b) The percentage of incinerator residues (bottom ash), construction and demolition wastes (including rubble),
abandoned vehicles and beach cleansing wastes recycled by the local authority. 10,935 60 4,253 99.1 5,900 50 2,946 80.8 4,599 99.4 * * WMT/004 a) The total tonnage of municipal wastes sent to landfill.
b) The percentage of municipal wastes sent to landfill.
59,239 58 54,989 58.23 58,329 61 56,959 68.5 36,334 64.4 * <54
WMT/005 a) The total tonnage of municipal waste used to recover heat and power.
b) The percentage of municipal waste used to recover heat and power. 5,250 5 4,600 4.87 5,500 5 721 0.87 * 7
2006/2007 2006/2007 2005/2006
Environment & Transport - Waste Management - continued
WMT/007 The percentage of municipal waste received at a household
waste amenity site that is reused, recycled or composted. NA 42.47 # 50 50.4 58.2 >40
Environment & Transport - Street Scene
STS/001 The percentage of highways and relevant land inspected of a
high or acceptable standard of cleanliness 96.6 97.7 95 97.1 97.1 *
STS/002 The percentage of abandoned vehicles removed within 24
hours of expiry of the relevant notice period NA 89.6 90 46.6 93.3 *
STS/003 The percentage of reported fly tipping incidents on relevant
land cleared within 5 working days NA 94.4 90 92.8 98.6 >90
STS/005 a) The Cleanliness Index
b) The percentage of highways and relevant land inspected of a high or acceptable standard of cleanliness
NA NA NA NA NA NA 67% 95 L 6 The percentage of dog fouling which was cleared by the end of
the next working day NA 97.5 80 83
L 8 The percentage of gullies cleaned twice per year NA 69.7 # 90 80
Environment & Transport - Transport and Highways
THS/001(NS 17)
Condition of:
a) Principal (A) roads
b) Non-principal/classified road 1% 12.1% 1.1% 8.8% <1.1% <12% 13.3% 12% 5.9% 4.2% * * THS/004 The percentage of the local authority maintained road network
subject to precautionary salting during the year. 38.7 38.5 40.5 31 46.3 38.4
THS/009 The average number of calendar days taken to repair street
lamp failures during the year 2.7 3.9 7 4.8 2.6 7
THS/010 (NS 17)
Condition of:
a) Principal (A) roads
b) Non-principal/classified road NA NA NA NA NA NA 9% NA L 3 The percentage of emergency repairs to roads and footpaths
carried out within 24 hours NA 95.3 90 >90
Environment & Transport - Countryside Management
CMT/001 The percentage of total length of rights of way which are easyPlanning & Regulatory Services - Planning
PLA/003 a) The number of appeals that were determined during the year, in relation to:
i) Planning application decisions ii) Enforcement notices
b) The percentage of these determined appeals that upheld the authority’s decision, in relation to:
i) Planning application decisions ii) Enforcement notices
23 See Note 71.4 100 26 5 73.1 80 25 See Note 66 66 47 5 67.1 68.4 25 1 75.4 92.9 25 4 66 66 PLA/004 a) The percentage of major planning applications determined
during the year within 13 weeks,
b) The percentage of minor planning applications determined during the year within 8 weeks,
c) The percentage of householder planning applications determined during the year within 8 weeks,
d) The percentage of all other planning applications determined during the year within 8 weeks
24.6 34 63 52 37 37.6 # 68 # 60.4 # 35 55 76 70 37.2 47.6 73.9 56.1 40.3 57.3 85.7 68.8 30 50 75 70 PLA/005 The percentage of enforcement cases resolved during the year
within 12 weeks of receipt 54 85.5 60 62 75.3 60
Note: PLA/003a was previously reported as one figure.
Planning & Regulatory Services - Planning - continued
7.7 Percentage of standard searches carried out in 10 working days 98.7 44.4 # 90 100
Planning & Regulatory Services - Building Control
BCT/004 Percentage of Building control ‘full plan’ applications checked
within 15 working days during the year NA 93.1 98 68.5 90.6 99
Planning & Regulatory Services - Public Protection
PPN/001 a) The number of high risk businesses liable to a programmed(NS 18) inspection or Alternative Enforcement Activity during the
year; and 676 733 802 713
b) The percentage of these high risk businesses that were liable to a programmed inspection/Alternative Enforcement Activity that were inspected/subject to Alternative Enforcement Activity, for:
i) Trading Standards 98 100 100 97 100 100
ii) Food Hygiene 100 100 100 91 100 100
iii) Animal Health 80 71 # 100 93 100 100
iv) Health and Safety 100 100 100 92 100 100
PPN/004 The percentage of all eligible food businesses with a valid food
hygiene award. NA 16.1 15 13.3 23.4 18
PPN/005 a) The percentage of new businesses identified during the year which were subject to an inspection, for:
i) Trading Standards NA 35 # 85 47 63 None set
ii) Food Hygiene NA 94 85 79 93 None set
iii) Animal Health NA 100 85 67 100 None set
iv) Health & Safety NA 88 85 34 64 None set
b) The percentage of new businesses identified during the year which submitted a self-assessment questionnaire, for:
i) Trading Standards NA 34 # 85 13 23 None set
ii) Food Hygiene NA 0 # 85 2 1 None set
iii) Animal Health NA 0 # 85 0 0 None set
iv) Health & Safety NA 0 # 85 13 21 None set
2006/2007 2006/2007 2005/2006
Planning & Regulatory Services - Public Protection - continued
PPN/006 a) The number of medium risk businesses liable to a programmed inspection or alternative enforcement activity during the year; and
b) The percentage of these medium risk businesses that were liable to a programmed inspection or alternative inspection activity that were inspected/subject to alternative enforcement activity, for:
i) Trading Standards ii) Animal Health
NA NA NA 502 89 33 # 558 75 80 64 74 87 100 * * * PPN/007 a) The number of significant breaches detected per business
liable to a programmed inspection or Alternative Enforcement Activity per year, and;
b) The percentage of significant breaches that were rectified by intervention during the year for:
i) Trading Standard ii) Animal Health
NA NA NA 0.23 44.6 # 0 # 0.2 50 50 60.7 78 82.7 96.2 0.2 50 50 # Explanation for poor performance and, where appropriate, the corrective measures that will be taken to improve are contained in Appendix 3.3.
2006/2007 2006/2007 2005/2006
Leisure & Culture - Sport and Recreation
LCS/001a The number of visits to indoor sports facilities during the year
per 1,000 population 7,921 7,521 # 8,195 7,551 8,116 +
2006/2007 2006/2007 2005/2006
Leisure & Culture - Libraries
LCL/001 The number of people using Public Library Services during the
year per 1,000 population 6,068 6,046 6,113 5,157 6,006 6,191
LCL/002 a) The number of publicly accessible computers per 10,000 population
b) The percentage of available computer hours in use. c) The percentage of libraries that offer customers access to computer services through the medium of Welsh.
7.60 47.3 0 8.11 51.3 0 7.67 47.3 0 9 46 47 11 53 100 8.26 52 * LCL/003 a) The percentage of library material requests supplied within 7
calendar days. * See Note
b) The percentage of library material requests supplied within 15 working days. 52* 69 63* 83 55* 80 51 68 69 84 63 * * Note: Data reported as working days and not calendar days(a new requirement from 31/3/07).
2006/2007 2006/2007 2005/2006
Housing Benefit and Council Tax Benefit
BNF/001 (NS 20)
Housing Benefit security:
a) The number of claimants visited, per 1,000 caseload b) The number of fraud investigators employed per 1,000 caseload
c) The number of fraud investigations per 1,000 caseload d) The number of prosecutions and sanctions per 1,000 caseload 208.28 0.20 29.25 2.74 177.5 # 0.20 27.8 2.82 210 0.20 30 3 222.9 0.25 35.8 4.5 307.5 0.34 59.1 5.1 100 0.20 30 3 BNF/002 (NS 21) Speed of processing:
a) Average time for processing new claims (calendar days) b) Average time for processing notification of changes of circumstances (calendar days)
35 10 37.3 10.6 35 10 31.9 12.8 29.7 8.1 29.7 8.1 35 10 # Explanation for poor performance and, where appropriate, the corrective measures that will be taken to improve are contained in Appendix 3.3.
Housing Benefit and Council Tax Benefit - continued
BNF/003(NS 22)
Accuracy of processing:
a) The percentage of cases for which the calculation of the amount of benefit due was correct on the basis of the information available for the decision for a sample of cases checked post decision
bi) The amount of Housing Benefit overpayments recovered
98 97.2 98 98 99 96.9 98
during the year as a percentage of the total amount of
Housing Benefit overpayments identified during the year 89.5 96.9 80 67.7 80.5 98
bii) The amount of Housing Benefit overpayments recovered during the year as a percentage of the total amount of Housing Benefit overpayment debt outstanding at the start of the year plus the total amount of Housing Benefit
overpayments identified during the year 37.7 34.3 25 27.8 35.2 35
biii) The amount of Housing Benefit overpayments written off during the year as a percentage of the total amount of Housing Benefit overpayment debt outstanding at the start of the year plus the total amount of Housing Benefit
overpayments identified during the year 1.1 2.25 # 1.5 4.8 2.2 2
Miscellaneous Services
ProcurementL(P) 13 Savings target (£) See Note 846,620 1,083,620 1,000,000 200,000
Mental Health Services
L(MH) 3 Percentage of people on caseload receiving an annual review
of their care plan 97.3 88 # 98 98
Domiciliary Care Services
L(DC) 3 Percentage of Home Care staff trained / being trained to NVQ
D32, D33, Level 2 and above 50.4 46 # 55 56
Corporate responses
L 3 Response times to telephone calls (in 10 seconds) 73.4% 73.2% 75%
75%
L 4 Response times to correspondence (in 8 working days) 81.5% 80.4% 82%
82% Note: 06/07 target is cumulative, based on 5years x £200,000 per annum
Policy Agreement initiative as described in Chapter 1 of this Improvement Plan. Actual performance achieved against the 2006/07 targets are detailed below.
Measure Baseline* 2003 / 2004 Actual 2004 / 2005 Milestone 2004 / 2005 Actual 2005 / 2006 Milestone 2005 / 2006 Actual 2006 / 2007 Target 2006 / 2007 Key Objective: Helping more people into jobs
Local measure:
1 Number of full day care childcare 573 601 682 1276 1282 1435 1420
places provided 2
Mandatory Measure: **
An increase in the rates of attendance (“those present or on approved educational activities”) in secondary schools
91.7% 92.3% 91.8% 91.5% 92% 90.6% 92.2%
3a
Mandatory Measure: **
A reduction in the number and percentage of 15 year olds (including those in local authority care) leaving full time education without a recognised qualification
45 2.6% 39 2.1% 44 2.4% 25 1.4% 38 2.2% 32 1.69% 33 2%
3b
Mandatory Measure: **
A reduction in the number and percentage of 15 year olds in local authority care leaving full time education without a recognised qualification
Key Objective: Strong, safe communities 4
Local measure:
General needs voids as a percentage of general needs stock
1.83% 1.59% 1.63% 1.54% 1.43% 1.51% # 1.23%
5
Local measure:
Number of young people involved in Youth Service projects
1200 1970 1500 1808 1700 1900 1900
6a
Mandatory measure: **
A reduction in the number of homeless families with children who have used bed and breakfast
accommodation during the year, except in emergencies
4 Families 25 Families 10 Families 31 Families NA 16 Families NA
6b
Mandatory measure: **
A reduction in the average length of time people spend in temporary accommodation (from 2004 to 2007)
55 days 52.45 days 63 days 116.31 days 55 days 115.04 days 44 days
* The baseline is an estimate of 2003/2004 performance
** We are working towards achieving the national homelessness strategy objective of eliminating the use of bed and breakfast accommodation for homeless families with children except in emergencies and to significantly reduce the average time people spend in temporary accommodation by 2007, through joint working with the Welsh Assembly Government.
Key Objective: Strong, safe communities - continued 7a
Mandatory measure:
The percentage reduction in carbon emissions in the non-domestic public stock 24,330 (tCO²) 5.01% NA 1% NA 3.46% 6% 7b Mandatory measure:
The percentage reduction in energy use and carbon dioxide emissions in the housing stock
4% (i) 6% (ii) 4.13% 6% (i) 9% (ii) 6% 9% 6.2% 8.53% 5.88% 12% 8.3%
Key Objective: Improving health
Local measure: **
8 Percentage of population participating in physical activity or sport (a) Adults (16+) (b) Females (c) Males 47% 41% 54% 38% 35% 41% 48% 42% 55% NA NA NA NA NA NA 31% # 27% # 36% # 49% 43% 56% Mandatory measure:
9 The rate of delayed transfers of care for social care reasons per 1,000 population aged 75 or over
9.19 7.31 6 5.63 3 8.59 1
Mandatory measure: *** 10a The number of older people (aged 65
or over) helped to live at home per 1,000 population aged 65 and over
148.5 90.38 90.38 122.9 90 111.41 91.8
Mandatory measure:
10b The number of older people (aged 65 or over) supported in residential care homes or nursing homes per 1,000 population aged 65 and over
28.9 29.82 28.4 28.45 28.1 29.24 27.5
Mandatory measure:
11a The percentage of first placements of looked after children during the year that began with a care plan in place
94.44 96.2 100 94.4 100 100 100
* The baseline is an estimate of 2003/2004 performance ** Based on Sports Council definition
*** Community alarms were excluded from the calculation after 2003 / 2004, hence the apparent reduction in performance
Key Objective: Improving health - continued Mandatory measure:
11b The percentage of looked after children, whose second review was due in the year or had taken place, with a plan for permanence during the year to 31 March
* 92.86 95 100 95 97.4 100
Mandatory measure: 12 The percentage of looked after
children at 31 March who have experienced one or more changes of school, which were not due to transitional arrangements or sixth form college
* 6.25 5 6.62 5 9.78 5
Key Objective: Creating better jobs and skills 13
Local measure:
No. of jobs created as a result of financial support by the Local Authority
250 293 250 265 250 255 250
14
Local measure:
No of new business start-ups assisted through financial support from the Local Authority and Business Skills Training and advice sessions from Business Connect Neath Port Talbot
90 91 90 101 90 76 # 100
Key Objective: Fundamental issues
Local measure:
15 Achieved level of the Generic Equalities Standard for local government
Level 1 Level 1+ Level 1+ Level 1++ Level 1++ Level 2+ Level 2+ **
16
Local measure:
An increase in the area of highway estate managed to improve biodiversity
10.05 ha 9.32 ha 12 ha 18.77 ha 14 ha 18.6 ha 15 ha
* The baseline is an estimate of 2003/2004 performance ** Includes achievement of a number of Level 3 measures
