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PROACTIS: Supplier User Guide Contract Management

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PROACTIS:

Supplier User Guide

Contract Management

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Introduction

Why PROACTIS

Contract Management

Tender award

Updating Contractor details

Accepting tender award

Accepting / rejecting the contract offer

General Contract Management

Reviewing your contract

Contract Messages

PROACTIS Supplier Manuals

(3)

This manual is intended for all existing Coillte Supplier

Network Users

Instructions are provided on Contract Management within

the Supplier Network

Please familiarise yourself with the manual prior to

reviewing your contracts within the PROACTIS Supplier

Network

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The PROACTIS Supplier Network is very easy to use.

You can self register and maintain your own data,

downloaded documents

Submit tender responses electronically 24 hours a day,

7 days a week.

Tenders lodged electronically do not incur postage or

courier costs

You receive automatic confirmation that your response

has been received.

You can search the database for awarded contracts as

a means of identifying potential business leads.

(5)

On the Supplier Network you are able to;

Search for sales opportunities

Create relationships with customers

Register an interest in opportunities

Respond to opportunities online

Create electronic invoices and get paid more quickly

Communicate with your customers online

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Successful contractor(s) will receive a letter of tender offer

sent by email

Tender Award

Two insurance declaration forms are attached:

1. Contractor’s own broker insurance 2. Coillte Chartis insurance scheme If an insurance form has not already been provided for the service being delivered, you must

complete and submitted. Terms and conditions Bank Account details Instructions

within Letter of Offer

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The contractor(s) must then ensure they have all relevant

details in order to deliver the service;

Insurance,

Tax Clearance Certificate,

Bank Account details.

Once complete Contractor(s) details must be updated within

SMS where a message must be sent to Coillte accepting

the letter of offer

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Complete the required forms and then Log into the Supplier

Management System (SMS) and upload the information, as

follows:

Copy / type the link into your internet browse

https://www.proactisplaza.com/SupplierPortal/?CID=coillte

To enter the PROACTIS Supplier Network

Updating Contractor details

Feel free to view Public Opportunities

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Sign In

Updating Contractor details

Step One requires you to sign into the Supplier Network

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Navigate to ‘Your Business’

Updating Contractor details

Click on your name

Select ‘Your Business’

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Enter the Documents Library

Updating Contractor details

You can

maintain your Business details here

Select ‘Documents’ to maintain your

document library

Clicking on the PROACTIS Tool tip provides information on the requested fields

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To ensure you have all relevant details in order to deliver the

service please either;

Add new updated documents to your existing library

OR

View and if required amend existing documents within

your library.

Both options are described here

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Select to Add a document

Adding a document

Select ‘+ Add Document’ to upload the relevant form

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Adding a document

Enter the document specific information

Enter the Name of the document e.g. “Tax Clearance Certificate”

Select from the drop down menu the document. If there is not a suitable option available select “generic document”

Enter the expiry date of the document if

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Adding a document

Select a document and upload

Click ‘OK’ to complete the upload

Either select ‘Attach’ file and select a file to

upload or drag a file and drop it into the area

The file is added to your

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If editing / updating existing documents select to amend

Editing a document

Select ‘Show Me’ to edit an existing

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Editing a document

Select to edit

You can view the document by double clicking and then opening the document icon

Select ‘Edit’ to make

amendments

Documents may be removed by selecting

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Editing a document

Make and save the amendments

Amend the Name if required

Amend the Expiry Date if required

Add a new document if required by attaching or dragging the file here

Once changes have been made please select ‘OK’ to save the

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Editing a document

Changes are reflected in you document library

The file is added to your

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Once details are in order the contractor must reply to either the

accept or reject the tender letter of offer as follows;

Accepting tender award

Select

‘Opportunities from the Supplier Dashboard

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Find the Opportunity that you have been offered by Coillte

Accepting tender award

Use the ‘Filter’ and ‘Search’ functions to find the Opportunity

Select ‘Show Me’

The opportunity is displayed here

(22)

Create a message

Accepting tender award

Select ‘Message’

Create your response indicating either

acceptance or rejection

Select ‘Send Message’ Files can be

attached or ‘dropped’ here

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Accepting tender award

Messages are displayed as a list and can viewed

Messages are date and time stamped

Messages can be replied to here

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The next step in the process is receiving an electronic copy of

the contract on SMS.

A notification email will be received once the document is

issued on SMS. The email contains a link to the system to log

on.

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Enter Notifications

Accepting / rejecting contract offer

Select

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The Notification will be displayed at the top of the list

Accepting / rejecting contract offer

Select ‘Show Me’

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Accepting / rejecting contract offer

Review the message

Review your electronic

copy of the contract (The attachment)

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Accepting / rejecting contract offer

Reply indicating whether you accept or reject the contract offer

Files can be attached or ‘dropped’ here

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Accepting / rejecting contract offer

All messages are displayed as a list and

can be

viewed

Messages are date and time stamped Messages can be

(30)

The contract will now go for internal approval at Coillte

Once the contract has been approved / rejected you will receive

notification from the Category Manager informing you of the

contract status

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The next section form you of the following;

Reviewing your contract

Contract Messages

(32)

Review your contract

General Contract Management

(33)

Enter ‘Contracts’

Contract Management

View all of your Contracts held within the

PROACTIS

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Search for your contract(s)

Contract Management

Use the search and/or Filter function to find the Contract(s)

Enter a key search word and then click ‘Search’

Click ‘Filter’ and use the parameters to search, then click ‘Search’

Contracts are displayed including information such as the Reference, Number, Name, Customer, Date, Contract Status and Customer

Contract Status’ are controlled / owned by the Customer

(35)

Contract Management

Open the Contract

Once the Contract is displayed click ‘Show Me’

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Contract Management

Contract Dates, Contact(s), Delivery Address(es) and values are visible

Contract

Details are displayed onscreen

Contract Details

Column headers such as Value, Status, Name, references etc. can be used to sort Contracts

Messages can be sent to the customer and are received from the customer specific to this contract

(37)

Contract Management

Contract Messages

To send or view messages specific to this contract click on ‘Messages’

New messages can be created

Files can be attached Click here to send files Messages can be replied to Previous messages

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Registering on the Supplier Portal (Invited by Customer)

Registering on the Supplier Portal (Self Registration)

Changing my Organisation details

Registering an interest in a tender opportunity

Responding to a tender opportunity

Locating / Amending a tender opportunity response

Invoice Management

Contract Management

Password Management (Forgot or Amend)

Frequently Asked Questions (FAQs)

References

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