PERFORMING TO EXCEED YOUR EXPECTATIONS

P E R F O R M I N G T O E X C E E D

Y O U R E X P E C T A T I O N S

International Medical Group® (IMG®) began as a family-owned and -operated company. More than 25 years later, IMG remains firmly committed to providing Global Peace of Mind® to our extended family: you and yours.

IMG has grown to become one of the world’s leading companies in international medical and travel insurance. Dedicated to providing top-tier global benefits and unparalleled service, IMG has earned a reputation of excellence and works tirelessly to uphold that high standing. Tens of millions of members across 170 countries have trusted IMG to provide them security, health and well-being.

W E L C O M E T O T H E I M G F A M I L Y

IMG members are accomplished in life. They expect a certain level of luxury and will settle for nothing less. They realize that, throughout life’s journey, they may face unforeseen challenges. That’s why they trust IMG.

IMG offers the highest level of medical protection and financial security products. No location too remote; no emergency too big; no detail too small. Since 1990, IMG has been providing first-class personal and professional service to members around the globe. They vary in age, nationality and culture. All have unique stories, but every IMG member shares a common thread – the need for security, good health and positive well-being. Our goal is to provide you and your family with the best resources for living an exceptional life. We take care of our global IMG family.

I want to thank IMG

for all of their assistance in coordinating the air evacuation

for my son’s spinal fracture in Chile. It was such a relief

we did not have to worry about navigating the healthcare

system and the costs of the evacuation; we were able to

focus only on him and his return to health. Thank you!

Best-in-market global health insurance solutions are now available to residents of Latin America and the Caribbean. Designed to exacting standards, IMG Maestro plans have been crafted to meet your precise demands.

Maestro’s three robust, international health benefit plans protect you and your family financially and provide for your unique medical needs. Maestro plans establish an unparalleled standard of excellence, offering generous protection along with the exceptional IMG Medical Concierge service, access to the highest quality medical care and the immediate expert treatment you deserve anywhere, anytime.

IMG Maestro

Dynamic solutions. Supreme service. Global Peace of Mind®.

Vital Plan

coverage. Charges incurred under and paid by your local insurance plan may

be credited toward your deductible.

Inpatient and outpatient coverage with

concierge-quality services. Solid protection, competitive in cost and personalized

service.

Highest level of Maestro benefits for even the most

discerning clients.

Total Plan

Total Plus Plan

Additional Coverages Available

Along with All Maestro Plans

Deductible

Options

◆ Global Term Life InsuranceSM

◆ Global Daily IndemnitySM

◆ Professional Sports Rider

Wherever you are in the world, IMG is with you. Amid a sea of uncertainty, you can have the confidence of knowing IMG will be there to help protect and enhance your health and well-being. 24 hours a day/7 days a week/365 days a year.

That’s Global Peace of Mind®.

Select a deductible and premium that is best suited for your financial situation.

P I T C H P E R F E C T S E R V I C E

Move to Maestro with Ease

Routine Care

Emergency Care

Maestro plans give you the freedom to choose your own healthcare treatment wherever and however you wish. With Maestro, you have access to established, globally recognized physicians and hospitals all over the world, whenever you need them.

The ability to access quality healthcare is of paramount importance when a life-threatening medical emergency arises. Maestro provides you with important emergency benefits backed by the services of an accredited clinical staff who are on call and ready to serve.

◆ Emergency Medical Evacuation coverage

◆ Return of Mortal Remains coverage

M E D I C A L C O N C I E R G E S E R V I C E

IMG’s level of individualized service is unmatched in the global market. Our proprietary Medical Concierge Service was developed to help you make informed decisions about procedures as straightforward as an MRI or as complex as an organ transplant. We research facilities and provide you with an overall Quality Index comparing service quality, affordability, efficiency and patient satisfaction. We can also assist in the scheduling of appointments and confirming which physicians are available to serve you. Ask your trusted benefit advisor or IMG for more information.

Access to In-House Team of Medical Professionals

Global Assistance

Real-time Access to Information

◆ Access to the highest quality healthcare providers worldwide

◆ Multilingual claims administrators/service professionals

◆ Claim inquiry, status and reimbursement information available anytime

◆ International currency payment options

◆ Prompt claim settlement options for you or providers via check, direct deposit or VISA or MasterCard

◆ MyIMG secure member website:

myimg.imglobal.com

◆ Online renewals

◆ Online provider searches

◆ Explanation of benefits

◆ Real-time claims status

◆ Address updates

◆ ID cards

◆ Changes to premium installment payment

Global Concierge and Assistance Services

Exclusive access to additional services handled by a dedicated service team available anytime. Assistance services include:

◆ Online security and country profile updates

◆ Lost checked bag tracking service

◆ Pre-trip health and safety advisories

◆ Embassy and consulate referral

◆ Emergency cash transfer assistance

◆ Emergency message relay

◆ Emergency return home travel arrangements

◆ Legal referrals

◆ Lost passport and travel documents assistance

◆ Prescription drug replacement assistance

E L I G I B I L I T Y A N D E N R O L L M E N T

Eligibility

Renewal of Coverage

Lifetime Coverage

Subject to the terms of the plan, Maestro’s coverage can be renewed annually and coverage is continuous when renewed. Prior to the end of each 12-month Period of Coverage, eligible insureds will receive renewal information. You must continue to meet the eligibility requirements in order to renew. You have the option to renew online, or you may complete a paper renewal form. There are no additional medical questions at renewal. Your renewal premium is based on the age category applicable to you. Please select your initial deductible carefully, as you will be unable to select a lower annual deductible when

Efficient Claims Settlement

Upon approval of your Maestro application, you will receive a Fulfillment Kit containing coverage information, the insurance contract and Identification Card, which should be presented to providers and enables IMG to process your claims efficiently and even arrange payment directly to your medical provider. Itemized bills of your charges must be sent to IMG within 180 days of that treatment in order to begin the Proof of Claim process. Claim payments may be made in most currencies directly into your bank account or VISA or MasterCard account. Refer to your Certificate Wording and myimg.imglobal.com for further Proof of Claim information.

How to Apply

To apply for a Maestro plan, simply complete and return the application along with payment information to your trusted benefit advisor or to IMG by mail, email or fax. You may also obtain a quote or apply online at www.imgmaestro.com. If you are applying as a family, you may include yourself, your spouse and dependents under age 18 on one application. Dependents 18 years of age or older must complete a separate application.

15-Day Money Back ‘No Hassle’ Guarantee

International Medical Group®, Inc.

2960 N. Meridian St.

Indianapolis, Indiana 46208-0509 USA

Telephone: +1 305-409-1095, +1 317-655-4500 or +1 866-368-3724 Fax: +1 317-655-4505

Email: [email protected] www.imgmaestro.com

Premier Global Coverage