Galveston College Wireless Network Users Setup Guide Version 1.0

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Galveston College

Wireless Network

Users Setup Guide

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TABLE OF CONTENT

1 DOCUMENT CONTROL RECORD ... 3

2 ISSUE AND AMENDMENT RECORD... 3

3 GENERAL ... 3

3.1 INTRODUCTION... 3

3.2 OBJECTIVE... 3

3.3 SCOPE... 3

4 WHAT YOU WILL NEED BEFORE YOU LOGIN ... 3

5 HOW TO ACCESS THE WIRELESS INTERNET: ... 3

5.1 CLIENT INSTALL... 6

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1 Document Control Record

Document Indication

Document Title Remotely Accessing a User’s Desktop

Document Owner Director of Information Technology

Security Classification Confidential

2 Issue and Amendment Record

Issue Date Revised by Comments

1 04/18/2007 DH New Document

3 General

3.1 Introduction

User Manual for Students who are going to use the GC Wireless Public Network

3.2 Objective

Instructions on how to install the Clean Access client and log into the GC Public Wireless Network.

3.3 Scope

Step by step instructions to setup client and login.

4 What you will need before you login

The Galveston College Wireless (Wifi) network requires a login, if you are faculty, staff, or a student, you may use your Active Directory login. For students who do not know their Active Directory Login, please call the helpdesk at extension 352. Guests will be issued logins by Information Technology from the Guest pool logins, these passwords expire at 11PM nightly and must be reissued on a daily bases.

5 How to access the Wireless internet:

The wireless network is an 802.1B/G network and at this time only supports Windows XP/2000 clients. The wireless access is available on the campus in or around the following buildings:

• Library – in or around the cyber café area only

• Student center – main area only

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• Gymnasium

In the System tray, select Wireless network connection and select “View Available Wireless Networks”. Of the available networks, select “GCPubicWiFi” and press connect. Open your internet browser; you will be redirected to the College Login page.

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GC Wireless Network Setup Guide

The web-based network access screen then appears, click on the “Install CA Cert” button and select “open”. On the next screen select “install Certificate” and accept the defaults. When ask to where you wish to store the certificate, select the root Certificate store and then click “yes” when ask if you want to “ADD the following certificate to the root store”; then select “OK” to exit the screen.

Now you must login; employees and students must use their windows logon and guests must use the login and password issued to them by the Information Technology help desk.

Written by: Dale Harville Approved by: Not yet approved Issue Number: 1 Issue Date: 04\18\2007 Reference: GC Wireless Network User Setup Guide _Page_{5 of 9}

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GC Wireless Network Setup Guide

5.1 Client Install

After a successful login, the page will bring up a network security Notice page, please download the Clean Access Agent. This will be the login mechanism for all future logins. Select the “download the clean access agent” radio button, select open and follow the wizard instructions to install the client on your computer.

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GC Wireless Network Setup Guide

The Clean Access login Agent screen will pop-up, enter your windows login credential and select “Login”. From time to time, you may be prompted to download an updated agent when they become available, simple accept the download of the new agent.

After the new agent is loaded, close the internet browser screens and select the Clean Access Agent Icon on your desktop.

This will load the clean access agent into your system tray and bring up the screen to login. This is all you need to do to install the login client for the Wireless network.

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GC Wireless Network Setup Guide

6 Clean Access Checks and verifications:

The clean access client will check your computer every time you log into the GC wireless network. The checks will be as follows and could change as the IT department deems necessary.

Windows XP SP2 Update – Each Windows XP client that logs into the Galveston

College Network is required to have the Service Pack 2 patch on the unit. When the user logs in the first time Clean Access will check to see if the patch is present. If it does not find the patch, it will deny the computer access to the internet and force the user to download and install the patch before it will allow the PC on the Network. (10 minutes to download, to install) User interaction is required and this install will require a reboot. Update Windows XP – Each Windows XP client that passes the Windows XP Service Pack 2 check will then be checked for windows critical updates. If the user does not have the necessary critical updates, Clean Access will direct the user to the Windows update site to install the critical updates. It is important to note that the user does not have to install the IE 7 update because many of the system Students access at this time does not support IE 7.

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GC Wireless Network Setup Guide

Windows Update Requirement – Each Windows XP client that passes the Windows Critical Update check will then be checked to verify and turn on if necessary the windows update monitor. This will allow the client to stay updated in the future.

Antivirus Client detection – Each Windows client is required to have running an antivirus software package. The software cannot just be installed, but must be actively monitoring the device. At this time we support the following Antivirus clients: Symantec Norton, McAfee, and AVG.

AV Up-to-date – Each Windows client is required to have installed the latest Antivirus definitions for the Antivirus software installed.