Release Notes MiVoice Office 400 Release 6.1

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Supported Systems:

Virtual Appliance

Mitel SMB Controller

Mitel 470

Mitel 430

Mitel 415

Release Notes

MiVoice Office 400

Release 6.1

Release Date: July 23, 2019 Release 6.1 – HOTFIX1

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2 | Release Notes MiVoice Office 400 Release 6.1 - HF1 depl-2601 / 1.1

1 ABOUT THIS DOCUMENT

This document provides the overview on new features and solved issues with Release 6.1 for the MiVoice Office 400 Controllers, Virtual Appliance and Mitel SMB Controller.

The changes since Release 6.1 are listed.

2 MAIN INNOVATIONS OF RELEASE 6.1

Following main functionality or changes are available for all platforms compared to Release 6.0. • SIP-DECT integration improvements

• Feature set for Belgian market

• New Mitel Dialer with enhanced Outlook/Office 365 and call list integration • MiVoice Office 400 Virtual Appliance update to MSL 10.6

• Various enhancements • Various issues solved

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3 SOFTWARE OVERVIEW RELEASE 6.1 – HOTFIX1

Changes since Release 6.1 (8963e1) are in blue/bold.

Software Version

MiVoice Office 400 as Virtual Appliance 8966a1

VMware® OVA, Hyper-V (.vhd) package 2.0.0 / 8966a1

See chapter 8.2.1 New OVA/VHD packages with Release 6.1

MSL (Mitel Standard Linux) 10.6.16.0 Mitel 400 Controller Software 8966a1

Mitel 415/430/470 boot SW 8966a1

MiVoice Office 400 WebAdmin 10.66

Mitel SMB Controller 8966a1

Management version Mitel Embedded Linux Distribution 1.2.4.5 (Lithium) MiVoice Office 400 for SMB Controller 8966a1

MiVoice Office 400 Applications file (rpm) for first installation on SMB Controller

8966a1

Localization Server

(language strings, audio guides, online help ...)

ftp://ch-localisation-ro:[email protected]/6-1

Details see: "contents-lang.txt" on FTP server

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4 SOFTWARE COMPATIBILITY OF RELEASE 6.1 – HOTFIX1

Changes since Release 6.1 (8963e1) are in blue/bold.

SW Version Additional Information Release

Notes Mitel 6920/6930/6930 SIP Phone 5.1.0.2047 (SP2 HF1) ftp://ch-6700i-ro:[email protected]/6-1 Mitel 6867/6869/6873 SIP Phone 5.1.0.2047 (SP2 HF1) ftp://ch-6700i-ro:[email protected]/6-1

Mitel 6863/6865 SIP Phone 5.1.0.2047

(SP2 HF1)

ftp://ch-6700i-ro:[email protected]/6-1

Mitel 6730/6731 SIP Phone 3.3.1.4583 ftp://ch-6700i-ro:A400-6700i@aastra400-_{updates.aastra.com/6-1} Mitel 675x/6739 SIP Phone 3.3.1.4583 ftp://ch-6700i-ro:A400-6700i@aastra400-_{updates.aastra.com/6-1} Mitel 6735/6737 SIP Phone 3.3.1.9017

ftp://ch-6700i-ro:[email protected]/6-1

SIP-DECT (OMM) Mitel 602d v2

Mitel 602d/650 DECT Phones

8.0 SP1 EF04 7.2.5

7.2.6

ftp://ch-omm-ro:[email protected]/8_0_SP1

Mitel MC / Mitel MCC 4.3 / 10684.21.11 Available on Software Download Center depl-2231 MiVoice 2380 Softphone 4.3.3.0 Available on Software Download Center depl-2382 MiVoice Conference Phone >= 2.1.7.1 needs "Standard SIP" license

Available on Software Download Center MiVoice Video Phone >= 2.1.7.1

needs "Standard SIP "and "Video Terminal" license

Available on Software Download Center System Search 4.0.8.0 Available on Software Download Center Mitel Wave Converter 1.4.0.0 Available on Software Download Center

OIP / OIP Virtual Appliance

8.8.0.5

1560/1560IP 2.3.2.0 OIP TSP 8.3.2.0 Office Suite 3.3.2.0

Virtual Appliance

− VMware® OVA, Hyper-V (.vhd) package 1.5.0 / 8.8.0.5

− Update package 8.8.0.5

Available on Software Download Center

depl-2579

Mitel 400 CCS 1.2.0.0 2.0.0.8

Available on Software Download Center depl-2311 depl-2454 Mitel 400 1st Party TSP 1.4.1.0 Available on Software Download Center depl-2337 Office eDial 2.0.8.0 Available on Software Download Center depl-1905 Mitel Dialer R2.1 b1

ftp://ch-dialer-ro:[email protected]/R2.1B1

User can download it from SSP

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SW Version Additional Information Release

Notes

Application Card CPU2-S Update Pack with CCS 1.2

Is not available anymore since Release 6.0 due to security reasons

Application Card CPU2-S Update Pack with CCS 2.0

6.0.3.1 ESA 4.1.5.0 OIP 8.8.0.5 WIN 1.0.0.1 CCS 2.0.0.8 Fax 1.0.27174 p3

Available on Software Download Center

Application Card CPU2-S Update Pack for Connected Guests

1.0.0.0

ESA 4.1.1.0

Available via WebAdmin PBX (CPU2-S) Multimedia/Maintenance/Software upgrade

• Download server address o “subfolder”/iCharge

(note it is a capital C in iCharge) CloudLink:

MiVoice Office Mobile Application:

CloudLink Gateway for SMBC (rpm):

>= 3.0.1

>= 1.0.3

Available on Store

Available on Software Download Center MiCollab 8.1 SP2

8.1.2.8 Available on Software Download Center

MiVoice Border Gateway

(MBG) for MiCollab 8.1 MBG 10.1.0.257 Available on Software Download Center MiVoice Border Gateway

(MBG) for Teleworker MBG 10.1.0.257 Available on Software Download Center MiContact Center Business MiCC 9.1.0.0 Available on Software Download Center

or via KMS RE2548

Mitel Alarm Server >= R4.0 GA HF4 Available on Software Download Center Mitel OpenCount >= 6.0.0.17 Available on Software Download Center Mitel BusinessCTI

Mitel BusinessCTI Enterprise

>= 6.2.8.1897

>= 5.1.150.1846 Available on Software Download Center Mitel MetaDirectory (MMD) >= 4.0.10.6274

>= 3.5.29.5915 Available on Software Download Center Mitel TAPI Link for MiVoice

Office 400

>= 5.0.9.480

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5 COMPATIBILITY WITH NEW HARDWARE COMPONENTS

The following new hardware has been introduced since Release 6.0:

With Release 6.0 - GA

• 50006942 Mitel SMB Controller (with Release 6.0 GA) With Release 6.0 SP1 – GA

• 50006943 SMBC Subscr.card 8DSI With Release 6.0 SP1 – HOTFIX1

• 20350841 Basic System Mitel 470 HW-2 (PBX958.EXP.A470-2) with new backplane With Release 6.0 SP2 – GA

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6 NEW OR CHANGED FUNCTIONALITY WITH RELEASE 6.1

• Feature set for Belgian market

- Enhancement for Emergency Calls at different locations - Avoid MTU pass discovery

- Possibility to reduce SIP codec list to G.711A and RFC2833 • New Mitel Dialer

- Microsoft Outlook/Office 365 integration - Call list synchronization

- TLS 1.2 for HTTPS connections • SIP-DECT improvements

- Optimized DECT handset user interface - Improved phonebook query features

- Improving ease-of-installation with faster installation times

- Mitel SIP Terminal license not required anymore for Mitel 60xd when subscribed as SIP-DECT terminal

Note: Introduced with MiVO 400 R6.0 SP2, a Mitel 60xd as SIP-DECT does not require any license any more but counts as a terminal when used with a “basic user” license. In that case, no other terminal can be added to that user.

A combination 60xd as SIP-DECT + Mitel SIP phone for example cannot be operated with a “basic user” license.

Please use a “user” license plus a Mitel SIP Terminal license for the Mitel SIP phone, the 60xd as SIP-DECT does not require any license.

• MiVoice Office 400 Virtual Appliance update to MSL 10.6 • Various enhancements

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7 ISSUES SOLVED SINCE RELEASE 6.1 (8963e1)

7.1 ISSUES SOLVED IN MIVOICE OFFICE 400 R6.1 – HF1 (8966a1)

TT# CSU JIRA Title

280526 Switzerland MCH-2793 External diversion fails since upgrade to 6.1 (No Path MTU discovery do not work as expected)

279472 Germany MCH-2705 Special Characters in wrong format in system protocol

279376 Austria MCH-2745 A1 SIP Trunk do not work - migration form ISDN to SIP blocked

279282 Germany MCH-2678

MCH-2712 Incorrect number of SWAS users

278246 Switzerland MCH-2609 Emergency announcement (*79851#) is sometimes activated with massive delay if a user has a Mitel Office in the OneNumber

277741 278113 278123

Germany MCH-2662 SIP trunk outgoing call, wrong tag in FROM header of 200ok (answer to UPDATE of provider)

277130 Germany MCH-2645 Error number 28417

276837 Germany MCH-2530 Detail Information caller list on the 53xxIP device is missing

276126 Germany MCH-2461 Translate the string from " Appointment Call" on the SIP Terminals

271718 Austria MCH-2243 DHCP responds to INFORM with wrong IP address

Germany MCH-2732 "Registration behavior" and "No MTU Discovery" Parameter not included in Sip Provider xml-export

7.2 ISSUES SOLVED IN MIVOICE OFFICE 400 R6.1 (8963e1)

TT# CSU JIRA Title

278624 Switzerland MCH-2633 VA - OIP not able to send VoiceMails attachments

276643 Germany MCH-2510 Default Call Forwarding if unreachable not working anymore for SIP

276389 Germany MCH-2482 PBX Stop Registering (DTAG test system)

276281 Switzerland MCH-2518 Call transferred with drag and drop of the 1560 to a 6873 phone, the call is lost after the recall time

275883 Germany MCH-2476 Mitel 1560 with Mitel 6940

275783 North America MCH-2457 ISDN call drops after receiving a Notify message from CO 275740

275741 277008

Germany

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TT# CSU JIRA Title

275654 Germany MCH-2402 VA send no RE-REGISTER to Provider

275680 Germany MCH-2413 Standard SIP Terminal: PBX switches from TCP to UDP, but it should not!

275625 North America MCH-2414 Front desk assisted log in for Guest does not function as documentation indicts

275586 Germany MCH-2388 AIN: Satellites (SMBC) do a first start when trying to reconnect to Master

275131 Germany MCH-2404 ACD ARV is not switched within the skill when CSTA is running

274840 Brazil MCH-2363 Incoming call fails - Service Code - Collect Call

274703 Brazil MCH-2380 Analogue extensions without ring-back tone

274628 Germany MCH-2387 Call interruptions during call forwarding

274543 Switzerland MCH-2328 ATAS: The alarm volume 10 is not possible

274397 Switzerland MCH-2378 Re-INVITE (Without SDP) results in no speech and disconnection

273346 North America MCH-2329 Line key hung on front desk phones, need to be power cycled to recover

272296 North America MCH-2561 Require SIP sets to go into talk state on 911 ISDN Progress Message

271830 APAC MCH-2122 MiVo400 with 6869 Operator: no free line available if MBG is used as outbound proxy in SIP T

271754 Switzerland MCH-2118 Call transferred with call transfer of the 1560 to a 6940 operator phone, the call is lost after the recall time

271746 ANZ MCH-2137 Recall failure for parked KT Line call

271612 North America MCH-2111 ATAS Alarm is not displayed on Mitel 6800/6900 when phone lock is activated

269314 Germany MCH-2288

MCH-2332 Transfer to ACD, recall timer started although this is not configurated 269042 Switzerland MCH-2139 Synchronization Bluetooth/GSM Numbers

268991 Germany MCH-2091 Import CLIP based routing function is not working

263360 Switzerland MCH-2209 Filename CallRecording sometimes not contain A-Pty Nbr

261445 Switzerland MCH-1426 Route with 2 SIP bundles, does not switch to the second

253718 Belgium MCH-2393 BR61633

Office 1560/6867 with operator groups: beep is signalled on wrong MSIP phones

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TT# CSU JIRA Title

RQST000

00816477 UK MCH-2192 Embedded VM issues when set to G729 with 8944c1 RQST000

00804677 UK MCH-2148 Silent intrude - loss of audio when intruder clears down Germany MCH-2248 Deutsche Telekom SIP Trunk Problems on Serverchange

7.3 ISSUES SOLVED IN WEBADMIN (10.66) MIVOICE OFFICE 400 R6.1 – HF1

TT# CSU JIRA Title

280577 Switzerland MCH-2807 Problems with IE 11 after Upgrade

277884 Germany MCH-2583 Systemcrash (websAspRequest) when click on search result in Web-Admin

277878 Germany MCH-2580 Web Admin Error when change prefered codec in SIP Provider config Netherland

Belgium MCH-2775 Online Help in Dutch

7.4 ISSUES SOLVED IN WEBADMIN (10.63) MIVOICE OFFICE 400 R6.1

TT# CSU JIRA Title

273615 Switzerland MCH-2217 CloudLink=Gateway=SMBC Account barred

269042 Switzerland MCH-1899 Synchronization Bluetooth/GSM Numbers – WebAdmin

265697 Switzerland MCH-1653 SMBC - Software Assurance User are not displayed

267548 Austria MCH-2147 WebAdmin - Create user with end device --> Idle text is not accepted

268455 Germany MCH-1832 SIP DECT User don’t work after number change in MiVO 400

8 IMPORTANT HINTS & RESTRICTIONS

8.1 GENERAL

8.1.1 SW-GENERATION LICENSE

• For the upgrade from Release 6.0 to Release 6.1 no new software generation license is needed.

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• Customers upgrading from Release 3.0 or lower must consider especially the important hints in the Release 3.1 Release Notes.

8.1.2 SCHEDULED UPGRADE FROM OLDER THAN RELEASE 5.0 (LOAD LIC FILE IN

ADVANCE)

• Since Release 5.0 the licenses are stored in a license file

(file name structure: EID-of-the-system_name-of-the-system_X_yyyymmdd.lic). From the SLS you will get the known license sheet as PDF and the new license file. • To perform a scheduled upgrade from older systems than Release 5.0 to Release 6.1, you

must copy the license file into a new created directory on the file system. - Before the upgrade create a subfolder “lic” in the folder “…/data/” with

WebAdmin > Maintenance > File management > File browser - Refresh the file browser to see the new subfolder

- Import the new license file into the folder .../data/lic - Proceed with the SW upgrade as usual.

- The system will find and read the new Release 6.1 licenses when starting up with Release 6.1.

8.2 MIVOICE OFFICE 400 AS VIRTUAL APPLIANCE

8.2.1 NEW OVA/VHD PACKAGES WITH RELEASE 6.1

• The new OVA/VHD 2.0.0 / 8966a1 version contains important security improvements. • All new systems must be installed with the OVA/VHD 2.0.0 / 8966a1 version.

• Upgrading existing systems from Releases deployed with OVA/VHD version 1.5.0: - Release 5.0 – HOTFIX5 1.5.0 / 8854a1

- Release 5.0 – HOTFIX6 1.5.0 / 8855a1 - Release 5.0 – HOTFIX7 1.5.0 / 8855b1 - Release 6.0 – GA 1.5.0 / 8930b1 - Release 6.0 SP1 – GA 1.5.0 / 8944b1 - Release 6.0 SP1 – HOTFIX1 1.5.0 / 8944c1 - Release 6.0 SP1 – HOTFIX2 1.5.0 / 8944d1 - Release 6.0 SP2 – GA 1.5.0 / 8947a1 - Release 6.0 SP2 – HOTFIX1 1.5.0 / 8947c1 - Release 6.0 SP2 – HOTFIX2 1.5.0 / 8948a1 could be upgraded using the mlx....zip package provided.

• Due to security reason we recommend reinstalling all existing system with the OVA/VHD 2.0.0 / 8966a1 version.

• Upgrading existing systems which have been deployed with older OVA/VHD version than 1.4.0 to this version must be reinstalled with the Release 6.1 OVA/VHD package 2.0.0 / 8966a1.

- For an AIN install the virtual appliance master first with the R6.1 software and load the backup files, then upgrade each satellite manually (in offline mode). As soon the satellites are starting up with the R6.1 release, they will connect to the Master. • Important:

After restoring a backup of the Virtual Appliance you need to

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12 | Release Notes MiVoice Office 400 Release 6.1 - HF1 depl-2601 / 1.1 - Verify the license

- Upload the audio guides

8.2.2 VMWARE REQUIREMENTS:

Minimal requirements for the VMware installation: • ESXi VMware vSphere 5.5, 6.0, 6.5 or 6.7

• 1 vCPU reserved for the Virtual Appliance minimum 2.0 GHz (> 3 GHz to reach max. limits) • 2 GB Memory minimum

• 40 GB HDD space

• Please refer to the VMware compatibility list to find supported server systems.

8.2.3 HYPER-V REQUIREMENTS:

Supported on Windows Server 2012R2 and Windows Server 2016 (Windows 10 PRO 64 is under test):

• For Hyper-V server hardware and host OS requirements, refer to Microsoft.com ©

• 1 vCPU reserved for the Virtual Appliance minimum 2.0 GHz (> 3 GHz to reach max. limits) • 2 GB Memory minimum (Memory: Start-up RAM: 2048 MB)

• 40 GB HDD space

8.3 SMB CONTROLLER MIVOICE OFFICE 400

Please refer also to the Release Notes Mitel SMB Controller 1.2.4.5 (depl-2597) for more details.

8.3.1 USER BASED LICENSING FOR SMB CONTROLLER

• The user-based licensing concept requires user licenses assigned for each user with an attached terminal (users with just virtual terminals or no terminals do not need an user license).

• The assignment of an user or basic user licenses is done on demand after loading a new license file or automatically after each restart of the system.

8.3.2 NO AIN LICENSES NEEDED FOR SMB CONTROLLER

The SMB Controller doesn’t need an AIN license (Mitel Advanced Intelligent Network (AIN) and

Mitel AIN Satellite). This is the same concept as it is with the Virtual Appliance and Mitel 470.

• A SMB Controller is always a Master, but some AIN relevant features are hidden until the first Satellite is registered (e.g. PSTN overflow).

• A Satellite needs no license to run in Online mode, except if VoIP encryption is used. The

Secure VoIP license must be on each node of an AIN.

• A Satellite runs for 36h in the license free offline mode, if it was once registered to a master system.

8.3.3 GETTING STARTED

Please read the chapter Getting Started of the system manual syd-0657_en: MiVoice Office 400

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System Search does not support to find a SMB Controller. Please check Search for the

communication server in the IP network in chapter Getting Started / Put into operation.

The SMB Controller is delivered with a pre-installed Mitel Embedded Linux Controller SW, but without the MiVoice Office 400 application software installed.

Please read chapter Upload and install the MiVoice Office 400 application software in chapter

Getting Started / Put into operation.

8.3.4 SUPPORTED CARDS

Check the system manual syd-0657_en: MiVoice Office 400 SMB Controller, chapter 3.3.2

Interface cards about the supported cards. For some type of cards older hardware versions are

not supported.

Not supported cards are not visible under Cards and modules in MiVoice 400 WebAdmin. Do not add unsupported cards like ODAB at all, hardware may be damaged.

8.3.5 LAN PORTS

Connect the LAN to the network interface eth0 because the other eth1 ... eth3 are not supported.

8.3.6 CRASH LOGS

Crash logs of the MiVoice Office 400 Controller and Mitel Embedded Linux Distribution can be downloaded in the SMB Controller Manager (port: 8080) under:

• Maintenance > Diagnostics: Core dump files

8.3.7 CHANGING OF IP- AND TIME- SETTINGS REQUIRE RESTART OF CALL MANAGER

IP and Time settings must be configured in the SMB Configuration Manager. After a change a restart of the Call Manager is required.

8.4 SECURITY ENHANCEMENTS

8.4.1 IMPROVED WARNINGS FOR 'COMPATIBILITY MODE' FOR TLS V1.0

As of Release 6.1 TLS v1.0 is only required for Mitel 6700 SIP. The Mitel Dial R2.1 is compatible with TLS v1.2, which is the default setting.

Warnings for the Compatibility mode for TLS v1.0:

• A warning in WebAdmin pop up, because the Mitel 6700 SIP phones require the

Compatibility mode for TLS v1.0 to be switched on in WebAdmin.

- A pop-up is displayed: Compatibility mode for TLS v1.0 is currently disabled. Therefore Mitel 6700 SIP phones will not work.

• Security Confirmation for Compatibility mode for TLS v1.0: - The pop-up if Compatibility mode for TLS v1.0 is required

NOTE: All HTTPS connections (WebAdmin, Mitel SIP terminals, etc.) are insecure with TLS v1.0. Please deactivate the Compatibility mode for TLS v1.0 to solve this problem.

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8.4.2 RULES FOR PASSWORDS AND PIN

An upgrade from an older version than Release 6.0: • Unsecure passwords and PINs persist valid

• In case of changing they must match the new rules The new rules for password and PIN are:

• User PIN: User number and PIN must be different

• Password for the user: Must be a strong password (see below)

• Password for system user accounts: Must be a strong password (see below) • Password for Mitel SIP terminals: The password length must be between 8 and 20

characters

• Password for Standard SIP terminals: The password length must be between 8 and 255 characters

• When changing the password of an user or a system user account the new one must be different from the last 4 historic passwords

• In all views of WebAdmin, in which a password can be set, there is a bullet which shows, if the entered password is secure or not secure:

- A green bullet with the hint: Password secure

- A red bullet with the hint: WARNING: This password is NOT secure enough! • A strong password must:

- Have a length between 8 and 255 characters - Contain at least one uppercase letter A – Z - Contain at least one lowercase letter a - z - Contain at least one digit 0 - 9

- Contain at least one of the following special characters: ▪ ‘?’ ’/’ ‘<’ ‘>’ ‘.’ ‘,’ ‘-’ ‘+’ ‘*’ ‘#’ ‘=’ [space]

Note:

• Be aware, when you setup a first started system using Release 6.1 you need to define a strong password for the first admin login.

• After restoring a backup, the password stored in the backup is active again: This may be not secure.

8.4.3 PARAMETERS FOR SECURITY CONTROLS – NEW DEFAULT VALUES

Due to security reason the default values for the security controls parameters have changed since Release 6.0 for a first start:

• Maintenance/General/Security

- Open all server/monitor ports: OFF

- FTP service: OFF

- 'Compatibility mode' for self-signed certificate: OFF - 'Compatibility mode' for TLS v1.0: OFF - Compatibility mode for server certificate validation ON

- Redirect WebAdmin to HTTPS: ON

• Configuration/System/General/Security

- Redirect WebAdmin to HTTPS: ON

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• All parameters values existing in Release 6.1 stay as they were configured before. • New R6.0 Parameter Validate certs on TLS client connections is switched OFF

• Redirect WebAdmin to HTTPS: also configurable under Maintenance/General/Security

8.5 BASIC SYSTEM MITEL 470 HW-2 (PBX958.EXP.A470-2) WITH NEW BACKPLANE

Since February 2019 a new version of the Basic System Mitel 470 HW-2 (20350841

PBX958.EXP.A470-2) with a new backplane is delivered from the factory. These systems are pre-installed with Release 6.0 SP1 – HOTFIX1 software.

Only the following Software Releases of MiVoice Office 400 support the new Mitel 470 HW-2: • Release 5.0 – HOTFIX6 (8855a1) or newer

• Release 6.0 SP1 – HOTFIX1 (8944c1) or newer

If an existing AIN is extended by a new Mitel 470 node or the Mitel 470 hardware needs to be replaced by a Mitel 470 HW-2 it is necessary to upgrade the AIN to one of the above listed Software Releases of MiVoice Office 400.

In case a CPU2-S is added to a Mitel 470 HW-2 it is necessary to adapt the NIC settings of the CPU2-S. Please see HO3003 for details.

8.6 VARIOUS HINTS AND RESTRICTIONS

8.6.1 SIP TRUNK SETTINGS

With Release 6.1 in the SIP Provider settings new options are available which depends on the configured SIP Provider. Please check which setting is compatible with your SIP Provider:

• Registration procedure • No Path MTU discovery

For the Deutsche Telekom SIP Trunks, the parameter Registration procedure must be set to

SIP Connect.

8.6.2 AIN: SATELLITE EID AND IP ADDRESS TO BE CONFIGURED ON MASTER

With Release 6.0 and newer the procedure to setup an AIN has changed:

• The EID and IP address of each Satellite must be configured on the master system (Mitel 430, Mitel 470 and SMB Controller).

• This is the same concept as for the Virtual Appliance.

• After upgrade of a Mitel 430 or Mitel 470 master to Release 6.1, the EID and IP addresses of the satellites must be configured manually on the master as well.

• After adding the IP addresses for the Satellites on the Master a restart of the Master is necessary.

• The ports for the Link Handler for AIN must be routed bidirectional on the firewall

8.6.3 TELEWORKER OVER MBG 10.1

The following features are not supported on the Teleworker phones:

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16 | Release Notes MiVoice Office 400 Release 6.1 - HF1 depl-2601 / 1.1 • Teleworker as Free Seating phone

8.6.4 SIP-DECT

• MiVoice Office 400 R 6.1 contains the latest SIP-DECT 8.0 SP1 release • SIP-DECT 8.0 or older versions are not supported.

• SIP-DECT doesn’t allow a PIN with more than 4 digits. Please configure the PIN in the MiVO 400 WebAdmin accordantly.

• The directory integration from SIP-DECT on MiVoice Office 400 changed from LDAP to XML. Therefore, the 142d terminal doesn’t support the directory functionality.

8.7 CPU2-S UPDATE PACK

8.7.1 CPU2-S UPDATE PACK VERSION 6.0.3.1

• For hospitality installations in North America, the update pack 6.0.3.1 shall not be used. For North America hospitality, a specific update pack applies, see chapter 8.7.2 CPU2-S

Update Pack version 1.0 for Connected Guests (hospitality market).

• The Update Packs for CPU2-S provided are containing the latest OIP and MiVoice 1560, please refer to the Release Notes of OIP.

• Since Release 6.0 only the CPU2-S Update Pack with CCS 2.0 is available, due to security issues. In case either upgrade CCS 1.2 to CCS 2.0 or install CCS 1.2 on a separate server. • Security improvements for CPU2-S Update Packs:

- Allow only TLS v1.2 for port 3389 (Remote Desktop Protocol).

• Make sure that all Windows updates are installed to have access via Remote Desktop to CPU2-S. This may take some time.

8.7.2 CPU2-S UPDATE PACK VERSION 1.0 FOR CONNECTED GUESTS (HOSPITALITY

MARKET)

This Update Pack prepares CPU2-S for the installation of Connected Guests applications and must be installed prior installation of these applications on CPU2-S.

See also the Installation guide: Preparing CPU2S for iCharge Call Accounting

howto_prepare_MiVO_400_for_installing_iCharge.pdf attached to RE2146 in KMS.

This Update Pack is intended only for hospitality market using Connected Guests applications. After installation of this Update Pack:

• All MiVoice Office 400 applications (OIP, CCS, Fax Server) are switched off and not available anymore

• Security improvements are installed

o Unused SMBv1 ports (TCP 139, 445 and UDCP 137 and 138) are closed o Microsoft Security Essential is installed

o Windows Updates is activated by default Note:

• Windows updates are installed automatically as long no restart is required. Connected Guests applications are running as a user application on admin level, this blocks updates which require restarts.

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- The PBX does not inform the user, that a restart is required.

• The MiVoice Office 400 applications (OIP, CCS, Fax-server) must not be activated any more (it is not possible to run them together with Connected Guests).

• CPU2-S Update Pack 6.0.3.1 must not be loaded on a CPU2-S for Connected Guests application.

• CPU2-S Update Pack 1.0.0.0 for Connected Guests must not be loaded on a CPU2-S for MiVoice Office 400 applications (OIP, CCS or Fax Server).

8.8 KNOWN ISSUES

8.8.1 SIP-DECT MAY NOT WORK CORRECTLY AFTER UPGRADE FROM RELEASE 5.0 –

HOTFIX3

After upgrading a system, which has been running on Release 5.0 – HOTFIX3 to Release 6.0 or higher the SIP-DECT service may not working correctly, even though the service is shown as enabled.

After upgrade to Release 6.0 or higher please do the following: Go to: Configuration > System > DECT/SIP-DECT > SIP-DECT

and deactivate, press Apply and activate, press Apply Service enabled if Primary OMM IP

address is configured.

This issue cannot be fixed.

8.8.2 MITEL DIALER FAILS TO SEARCH FOR AD CONTACTS IF AD IS ENABLED FROM

PBX WEBADMIN (MCH-2430)

When the Active Directory option is enabled in MiVO 400 WebAdmin, the Mitel Dialer fails to search for Active Directory contacts. Please contact the Technical Support.

8.8.3 ONE WAY AUDIO WHEN ANSWERING AN OPERATOR CALL IN HANDS-FREE

MODE ON MITEL 6800/6900 (DTP-44109)

An Operator Line Key is configured on a Mitel 6800/6900 terminal. After answering an operator call in hands-free mode, the operator cannot hear the caller, but the caller can hear the

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18 | Release Notes MiVoice Office 400 Release 6.1 - HF1 depl-2601 / 1.1 Disclaimer

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