TG_OM-A_24MAY11

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Title Page Reverse side blank

Operations Manual Part A

(OM-A)

Revision No.: 1

Revision Date: 23 MAY 11

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Table of Contents

OM-A

TOC Page 1 Rev 1 (23 MAY 11)

Operations Manual Part A

LES List of Effective Sections . . . 1

0 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL . . . 1

0.1 Introduction . . . 1

0.1.1 General . . . 1

0.1.2 Document Hierarchy . . . 1

0.1.3 Operations Manual structure . . . 2

0.1.4 Terms Used . . . 2

0.1.5 Index System and Symbol . . . 2

0.2 System of Amendment and Revision . . . 1

0.2.1 OM-A Revision and Distribution Policy . . . 1

0.2.2 Operations Manual Revision and Distribution Policy . . . 1

0.3 Air Operator Certificate (AOC) . . . 1

0.3.1 Certificate . . . 1 0.3.2 Responsible Functions . . . 3 0.3.3 Duration of Certificate . . . 4 0.3.4 Authorized Aircraft . . . 4 0.3.5 Contact Details . . . 6 0.3.6 Maintenance . . . 6

0.4 Terms & Definitions . . . 1

0.4.1 Abbreviation . . . 1

0.4.2 Definitions . . . 10

0.5 Revision Record . . . 1

1 ORGANIZATION AND RESPONSIBILITIES . . . 1

1.1 ORGANIZATION STRUCTURE . . . 1

1.1.1 COMPANY ORGANIZATION CHART . . . 1

1.1.2 OPERATIONS ORGANIZATION CHARTS . . . 2

1.2 NOMINATED POSTHOLDERS . . . 1

1.3 RESPONSIBILITIES AND DUTIES OF OPERATIONS MANAGEMENT PERSONNEL . . . 1

1.3.1 EXECUTIVE VICE PRESIDENT (DO) . . . 1

1.3.2 VICE PRESIDENT, FLIGHT OPERATIONS (DP) . . . 1

1.3.3 VICE PRESIDENT, AVIATION RESOURCES DEVELOPMENT (DX) . . . 2

1.3.4 VICE PRESIDENT, FLIGHT OPERATIONS SUPPORT (D8) . . . 2

1.3.5 VICE PRESIDENT, IN-FLIGHT SERVICES (DQ) . . . 3

1.3.6 DIRECTOR, PILOT ADMINISTRATION (OS) . . . 4

1.3.7 DIRECTOR, FLIGHT STANDARDS (OO) . . . 4

1.3.8 DIRECTOR, FLIGHT TEST AND DEVELOPMENT (OE) . . . 5

1.3.9 DIRECTOR, OPERATIONS CONTROL AND PLANNING (OP) . . . 5

1.3.10 DIRECTOR, OPERATIONS COORDINATION AND DISPATCH SERVICES (OC) . . . 6

1.3.11 DIRECTOR, FLIGHT DECK CREW TRAINING (BX) . . . 6

1.3.12 DIRECTOR, AVIATION PERSONNEL DEVELOPMENT (BA) . . . 6

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Table of Contents TOC

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1.3.14 DIRECTOR, CABIN CREW TRAINING (BQ) . . . 7

1.3.15 DIRECTOR, FLIGHT OPERATIONS SAFETY (OI) . . . 8

1.3.16 DIRECTOR, CREW GENERAL ADMINISTRATION (OA) . . . 8

1.3.17 DIRECTOR, FLIGHT TECHNICAL AND DOCUMENT SUPPORT (OH) . . . 9

1.3.18 DIRECTOR, STRATEGIC & QUALITY SYSTEM MANAGEMENT (OX) . . . 9

1.3.19 DIRECTOR, CABIN CREW ADMINISTRATION (QV) . . . 9

1.3.20 DIRECTOR, IN-FLIGHT SERVICES STANDARD & QUALITY CONTROL (QQ) . . . 9

1.3.21 DIRECTOR, IN-FLIGHT EQUIPMENT PLANNING & CONTROL (QK) . . . 10

1.3.22 DIRECTOR, IN-FLIGHT CATERING PLANNING & CONTROL (QY) . . . 10

1.3.23 DIRECTOR, OPERATIONS RESOURCES AND SERVICES MANAGEMENT (OZ) . . . 10

1.3.24 DEPARTMENT MANAGER . . . 10

1.3.25 DIVISION MANAGER . . . 11

1.4 AUTHORITY, DUTIES AND RESPONSIBILITIES OF THE PILOT-IN-COMMAND . . . 1

1.4.1 DUTIES AND RESPONSIBILITIES . . . 1

1.4.2 AUTHORITY . . . 2

1.5 DUTIES AND RESPONSIBILITIES OF CREW MEMBER OTHER THAN THE PILOT-IN-COMMAND . . . 1

1.5.1 Copilot . . . 1

1.5.2 Cruise Pilot (CRP) . . . 2

1.5.3 Cabin crew . . . 3

1.6 GENERAL DUTIES OF FLIGHT PERSONNEL . . . 1

1.6.1 General . . . 1

1.6.2 Subordination . . . 1

1.6.3 Crew conduct . . . 2

2 OPERATIONAL CONTROL AND FLIGHT SAFETY . . . 1

2.1 SUPERVISION OF THE OPERATION . . . 1

2.1.1 General . . . 1

2.1.2 Line Check . . . 1

2.1.3 Establishment of Procedure . . . 2

2.1.4 Operational Documentation . . . 3

2.1.5 Competence of Operations Personnel . . . 3

2.1.6 License and Qualification Validity . . . 3

2.1.7 Flight Duty Time . . . 6

2.1.8 Operated Airports, Routes and Areas of Operations . . . 6

2.1.9 Control, Analysis and Storage of Documents . . . 6

2.2 System of Promulgation of Additional Operational Instructions and Information . . . 1

2.3 Flight Satety . . . 1

2.3.1 Operations Safety . . . 1

2.3.2 Flight Safety and Goal . . . 1

2.3.3 Safety Management System (SMS) . . . 3

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2.3.5 Safety reports and forms . . . 21

2.4 Operational Control . . . 1

2.4.1 General . . . 1

2.4.2 Policy . . . 1

2.4.3 Authority . . . 2

2.4.4 Flight Dispatch Services . . . 2

2.5 Power of the Authority . . . 1

2.5.1 General . . . 1

2.5.2 Officials on Official Duty . . . 1

3 QUALITY SYSTEM . . . 1

3.1 General . . . 1

3.2 DO SAFETY AND QUALITY POLICY . . . 1

3.3 QUALITY MANUAL . . . 1

4 CREW COMPOSITION . . . 1

4.1 METHOD FOR DETERMINING CREW COMPOSITION . . . 1

4.1.1 General . . . 1

4.1.2 Flight crew . . . 1

4.1.3 Cabin Crew . . . 2

4.2 DESIGNATION OF THE PILOT-IN-COMMAND (P-i-C) . . . 1

4.2.1 Route and aerodrome qualifications . . . 1

4.2.2 Base release flights of captain candidates . . . 1

4.2.3 Two captains occupying pilot seats . . . 1

4.2.4 P-i-C seated in RH seat . . . 1

4.2.5 P-i-C not seated in either pilot seat . . . 1

4.2.6 P-i-C passing his 60th birthday . . . 1

4.3 FLIGHT CREW INCAPACITATION . . . 1

5 QUALIFICATION REQUIREMENTS . . . 1

5.1 GENERAL . . . 1

5.1.1 Licenses/qualification/competency . . . 1

5.1.2 Recurrent training and checking . . . 1

5.1.3 Conversion course . . . 1 5.1.4 Terminology . . . 1 5.2 FLIGHT CREW . . . 1 5.2.1 General policy . . . 1 5.2.2 Employment . . . 1 5.2.3 Categorization . . . 1 5.2.4 Licenses . . . 2 5.2.5 Type rating . . . 2

5.2.6 Conversion to New Aircraft Type . . . 2

5.2.7 Cross Crew Qualification (CCQ) . . . 4

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5.2.9 Captain Qualifications Requirements . . . 5

5.2.10 First Officer (Copilot) Qualifications Requirements . . . 6

5.2.11 Senior Copilot Qualifications Requirements . . . 7

5.2.12 Relief Pilot Qualifications Requirements . . . 7

5.2.13 Pilot qualification to operate in either seat . . . 8

5.2.14 Other qualifications requirements . . . 8

5.2.15 ROUTE AND AERODROME QUALIFICATION . . . 9

5.2.16 CREW RESOURCE MANAGEMENT (CRM) . . . 11

5.2.17 EMERGENCY AND SAFETY EQUIPMENT TRAINING . . . 11

5.2.18 DANGEROUS GOODS TRAINING . . . 12

5.2.19 SECURITY TRAINING . . . 13

5.2.20 Recurrent Training—Recurrent Checking . . . 13

5.2.21 Refresher policy in case of flight interruption . . . 14

5.3 CABIN CREW . . . 1

5.3.1 General policy . . . 1

5.3.2 Terminology . . . 1

5.3.3 New entrant . . . 2

5.3.4 Cabin crew . . . 3

5.3.5 Senior cabin crew (CA-1) . . . 4

5.3.6 Operation on more-than-three aircraft types . . . 4

5.3.7 Requirements for 747, 777, A340 and A330 . . . 4

5.3.8 Requalification after absence from flight duty . . . 4

5.4 TRAINING, CHECKING AND SUPERVISORY PERSONNEL . . . 1

5.5 OTHER OPERATION PERSONNEL . . . 1

5.6 Responsibility for Training . . . 1

5.6.1 TRAINING AT FLIGHT DECK CREW TRAINING (BX) . . . 1

5.6.2 TYPES OF TRAINING . . . 1

6 CREW HEALTH PRECAUTIONS . . . 1

6.1 GENERAL CREW HEALTH REQUIREMENTS . . . 1

6.1.1 General . . . 1

6.1.2 Alcohol and other intoxicating liquor . . . 3

6.1.3 Narcotics . . . 3

6.1.4 Drugs, sleeping tablets and pharmaceutical preparations . . . 3

6.1.5 Immunization . . . 4

6.1.6 Deep diving . . . 4

6.1.7 Blood donation /transfusion . . . 4

6.1.8 Meal precautions prior to and during flight . . . 4

6.1.9 Sleep and rest . . . 5

6.1.10 Surgical operations . . . 5

6.1.11 Vision correction . . . 5

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6.1.13 Diurnal rhythm . . . 6

6.1.14 Fatigue . . . 6

6.1.15 Pregnancy . . . 6

6.1.16 Ear Protection . . . 6

6.1.17 High Ozone Concentration . . . 6

6.2 COSMIC RADIATION . . . 1

6.2.1 Assessment of cosmic radiation . . . 1

6.2.2 Working schedules and record keeping . . . 1

6.3 Pilot Illusions, Disorientation and Misjudgments . . . 1

6.3.1 GENERAL . . . 1

6.3.2 PERCEPTION . . . 1

6.3.3 PERCEPTUAL CONSTANCIES . . . 1

6.3.4 THE PERCEPTION OF SPACE AND THE FRAME OF REFERENCE OF THE PILOT . . . 2

6.3.5 OPTICAL ILLUSIONS . . . 2

6.3.6 VISUAL DEPTH PERCEPTION . . . 2

6.3.7 AERIAL PERSPECTIVE . . . 2

6.3.8 MONOCULAR OR MOTION PARALLAX . . . 3

6.3.9 TEXTURE DENSITY GRADIENT . . . 3

6.3.10 INTERACTION OF CUES . . . 3

6.3.11 TERRAIN SLOPE . . . 3

6.3.12 RUNWAY SLOPE . . . 3

6.3.13 FLIGHT IN RAIN . . . 4

6.3.14 WHITE-OUT . . . 4

6.3.15 DESCENT INTO SHALLOW FOG . . . 4

6.3.16 FASCINATION . . . 4

6.3.17 SUMMARY . . . 4

7 DUTY REGULATIONS FOR CREW MEMBERS . . . 1

7.1 General . . . 1

7.2 Responsibility . . . 1

7.3 Terminology . . . 1

7.4 Limitations . . . 1

7.5 Extension of the Limitations . . . 1

7.6 Rest . . . 1

7.7 Standby . . . 1

7.8 Unforeseen Circumstances in Actual Flight Operations . . . 1

8 OPERATING PROCEDURES . . . 1

8.1 Flight Preparation . . . 1

8.1.1 Minimum Flight Altitudes . . . 1

8.1.2 Criteria for Determining the Usability of Aerodromes . . . 2

8.1.3 Methods for the Determination of Aerodrome Operating Minima . . . 7

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8.1.5 Presentation and Application of Aerodrome and En-route Operating Minima . . . 18

8.1.6 Meteorological Information . . . 18

8.1.7 Determination of The Quantities of Fuel and Oil Carried . . . 19

8.1.8 Mass and Center of Gravity . . . 25

8.1.9 ATS Flight Plan (FPL) . . . 33

8.1.10 Operational Flight Plan . . . 35

8.1.11 Aircraft Log Handling Procedure . . . 37

8.1.12 List of Documents, Forms and Additional Information to be Carried . . . 38

8.2 Ground Handling . . . 1

8.2.1 Fuelling Procedures . . . 1

8.2.2 Aircraft, Passengers and Cargo Handling Procedures Related to Safety . . . 5

8.2.3 Procedure for the Refusal of Embarkation . . . 12

8.2.4 De-icing and Anti-icing on Ground . . . 12

8.3 Flight Procedures . . . 1

8.3.1 VFR/IFR Policy . . . 1

8.3.2 Navigation Procedures . . . 26

8.3.3 Altimeter Setting Procedures . . . 36

8.3.4 Altitude Alerting System Procedures . . . 39

8.3.5 Ground Proximity Warning System /Terrain Avoidance Warning System . . . 40

8.3.6 Policy and Procedures for the Use of TCAS/ACAS . . . 41

8.3.7 Policy and Procedures for the In-flight Fuel Management . . . 42

8.3.8 Adverse And Potentially Hazardous Atmospheric Conditions . . . 45

8.3.9 Wake Turbulence . . . 55

8.3.10 Crew Members at Their Stations . . . 56

8.3.11 Use of Safety Belts for Crew and Passengers . . . 57

8.3.12 Admission to Flight Deck . . . 58

8.3.13 Use of Vacant Crew Seats . . . 60

8.3.14 Incapacitation of Crew Members . . . 60

8.3.15 Cabin Safety Requirements . . . 61

8.3.16 Passengers Briefing Procedures . . . 67

8.3.17 Replanning during Flight . . . 69

8.4 All Weather Operations . . . 1

8.4.1 Concepts . . . 1

8.4.2 Flight Crew Procedures . . . 5

8.4.3 ATC Procedures . . . 9

8.4.4 Continuous Monitoring . . . 9

8.4.5 LOW VISIBILITY TAKE-OFF (LVTO) . . . 10

8.4.6 Company Regulations for CAT II/III Operations . . . 11

8.4.7 Constant Angle Non-Precision Approach (CANPA) . . . 13

8.5 ETOPS . . . 1

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8.5.2 ETOPS approval . . . 1

8.5.3 ETOPS procedures . . . 1

8.5.4 ETOPS airplane configuration . . . 2

8.5.5 Communications means . . . 2

8.5.6 Granted ETOPS area of operations . . . 2

8.5.7 Release of the airplane for an ETOPS sector . . . 3

8.5.8 Re-grading to "NON-ETOPS" status . . . 4

8.5.9 ETOPS flight dispatch . . . 5

8.5.10 ETOPS flight documentation . . . 9

8.5.11 ETOPS in-flight . . . 9

8.5.12 P-i-C/Crew responsibilities . . . 11

8.5.13 Training . . . 11

8.6 USE OF THE MINIMUM EQUIPMENT LIST (MEL) AND CONFIGURATION DEVIATION LIST (CDL) . . . 1 8.7 NON-REVENUE FLIGHTS . . . 1 8.7.1 Definitions . . . 1 8.7.2 Training flights . . . 1 8.7.3 Test flights . . . 1 8.7.4 Delivery flights . . . 3 8.7.5 Ferry flights . . . 3 8.7.6 Demonstration flights . . . 4 8.7.7 Positioning flights . . . 5

8.7.8 Other special flights . . . 5

8.7.9 Passengers on ferry, test and training flights . . . 5

8.7.10 Carriage of persons on board all-cargo airplane . . . 6

8.8 OXYGEN REQUIREMENTS . . . 1

8.8.1 CONDITION UNDER WHICH OXYGEN MUST BE PROVIDED AND USED . . . 1

8.8.2 REQUIREMENT FOR CREW AND PASSENGERS . . . 1

8.9 Electronic Flight Bag . . . 1

8.9.1 GENERAL . . . 1

8.9.2 OPERATIONAL PROCEDURES . . . 1

8.10 Procedure in case of Engine Failure En Route . . . 1

8.10.1 GENERAL . . . 1

8.10.2 TWO-ENGINE AIRCRAFT . . . 1

8.10.3 THREE- AND FOUR-ENGINE AIRCRAFT . . . 1

8.11 Emergency Situations (Engine Malfunction, Fires, etc.) . . . 1

8.11.1 GENERAL . . . 1

8.11.2 TASK SHARING . . . 1

8.11.3 TAKEOFF . . . 1

8.11.4 OTHER PHASES OF FLIGHT . . . 4

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8.11.6 FLIGHT DECK AND CABIN SMOKE OR FIRE . . . 4

8.11.7 FUEL JETTISON/OVERWEIGHT LANDING . . . 4

8.11.8 EMERGENCY EVACUATION . . . 5

8.12 Operation of COM . . . 1

8.12.1 VHF-COM . . . 1

8.12.2 HF COM . . . 1

8.13 Operation of NAV System . . . 1

8.13.1 VHF NAV . . . 1

8.13.2 FLIGHT MANAGEMENT SYSTEM (FMS) AND AREA NAVIGATION SYSTEM (RNAV) . . . 5

8.13.3 RADAR . . . 5

8.13.4 ADF . . . 6

8.13.5 MARKER . . . 7

8.14 Operation of Datalink and SATVOICE . . . 1

8.14.1 DATALINK . . . 1

8.14.2 SATVOICE . . . 1

8.15 Operation of Flight Guidance System . . . 1

8.15.1 USE OF AUTOPILOT . . . 1

8.15.2 USE OF FLIGHT DIRECTOR SYSTEM . . . 1

8.15.3 USE OF ALTITUDE PRESELECT/ALERT MODE . . . 2

8.15.4 USE OF AUTOTHROTTLE . . . 2

8.16 Management of Automatic Flight Systems . . . 1

8.16.1 AUTOMATION PHILOSOPHY . . . 1

8.16.2 DEFINITIONS . . . 1

8.16.3 USE OF AUTOMATION . . . 1

8.16.4 GUIDANCE FOR THE USE OF AUTOMATION . . . 1

8.16.5 CREW COORDINATION . . . 2

8.17 Communication and Reporting . . . 1

8.17.1 GENERAL . . . 1

8.17.2 ATC CLEARANCES, INSTRUCTIONS AND APPROVALS . . . 1

8.17.3 ATS REPORTS . . . 1

8.17.4 COMPANY REPORTS . . . 1

8.17.5 AIRCRAFT DAMAGE ACCIDENT REPORTING . . . 2

8.17.6 SUSPECTED COMMUNICABLE DISEASE REPORT . . . 3

8.18 Use of Checklist and Standard Terminology . . . 1

8.18.1 GENERAL . . . 1

8.18.2 USE OF NORMAL CHECKLIST . . . 1

8.18.3 USE OF EMERGENCY/MALFUNCTION OR EMERGENCY/ABNORMAL CHECKLIST . . . 2

8.18.4 STANDARD CALLS . . . 2

8.19 Flight Performance . . . 1

8.19.1 GENERAL . . . 1

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8.19.3 LOOKOUT . . . 1

8.19.4 SPEED . . . 2

8.19.5 TEST AND TRAINING DURING LINE FLYING . . . 2

8.19.6 DEVIATION FROM FLIGHT PLAN . . . 2

8.19.7 COMMUNICATION FAILURE . . . 2

8.19.8 USE OF AIRCRAFT EXTERNAL LIGHTS . . . 2

8.19.9 PROTECTION OF PASSENGERS IN FLIGHT . . . 3

8.20 Safeguarding of Aircraft . . . 1

8.20.1 STATIONS WITH COMPANY’S OR CONTRACTING HANDLING AGENTS . . . 1

8.20.2 STATIONS WITHOUT COMPANY’S OR CONTRACTING HANDLING AGENTS . . . 1

9 DANGEROUS GOODS AND WEAPONS . . . 1

9.1 HANDLING OF DANGEROUS GOODS . . . 1

9.1.1 General information . . . 1

9.1.2 Reference documents . . . 1

9.2 FIREARMS AND BODYGUARDS . . . 1

9.2.1 General . . . 1

9.2.2 Application and information . . . 1

9.2.3 Regulations . . . 1

10 SECURITY . . . 1

10.1 OPERATIONS SECURITY . . . 1

10.1.1 General and Purpose . . . 1

10.1.2 Procedure . . . 1

10.1.3 Conclusion . . . 3

10.2 CREW AND CREW BAGGAGE SECURITY . . . 1

10.2.1 General . . . 1

10.2.2 Crew responsibility . . . 1

10.2.3 Reporting . . . 1

10.3 UNRULY/DISRUPTIVE (DISORDERLY) PASSENGERS . . . 1

10.3.1 General . . . 1

10.3.2 Company policy . . . 1

10.3.3 Handling procedures . . . 1

10.3.4 Company report . . . 9

10.4 BOMB OR SABOTAGE THREATS . . . 1

10.4.1 General . . . 1

10.4.2 Handling of sabotage treats . . . 1

10.4.3 Bomb search procedures . . . 1

10.4.4 Least risk bomb location (LRBL) . . . 2

10.5 HIJACKING/UNLAWFUL SEIZURE OF AN AIRPLANE . . . 1

10.5.1 Threat of hijacking . . . 1

10.5.2 Confirmed hijacking . . . 1

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11 HANDLING OF ACCIDENTS AND INCIDENTS . . . 1

11.1 DEFINITIONS . . . 1

11.1.1 Accident . . . 1

11.1.2 Incident . . . 1

11.2 ACTIONS . . . 1

11.2.1 Air safety report . . . 1

11.2.2 Treatment of crew . . . 1

11.2.3 Accident/serious incident notification . . . 1

11.2.4 Preservation and custody of flight/voice recorders . . . 1

11.3 INVESTIGATION . . . 1

11.3.1 General . . . 1

11.3.2 Level of investigation . . . 1

11.3.3 Re-opening of the investigation . . . 3

11.4 FOLLOW-UP ACTIVITIES . . . 1

11.4.1 Corrective actions . . . 1

11.4.2 Action on investigations outside THAI . . . 1

12 RULES OF THE AIR . . . 1

12.1 The Tokyo Convention . . . 1

12.2 The Hague Convention . . . 1

12.3 The Montreal Convention . . . 1

12.4 ACT on Certain Offences against Air Navigation (Thailand) . . . 1

13 LEASING . . . 1 13.1 General . . . 1 13.2 Leased Aircraft . . . 1 14 MISCELLANEOUS . . . 1 14.1 Fuel Management . . . 1 14.1.1 General . . . 1

14.1.2 Advantage of Fuel Management . . . 1

14.1.3 Background Information . . . 2

14.1.4 Flight Management . . . 3

14.1.5 Pilot's Techniques . . . 5

14.1.6 Potable Water Uplift . . . 13

14.2 Aircraft Performance . . . 1

14.2.1 General . . . 1

14.2.2 Take-off . . . 1

14.2.3 En Route Limitations . . . 12

14.2.4 Landing . . . 16

14.2.5 Structural Requirements and Limitations . . . 22

14.2.6 Wet and Contaminated Runways . . . 26

14.3 Characteristic Speeds . . . 1

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14.3.2 CRITICAL ENGINE FAILURE SPEED (VEF) . . . 3

14.3.3 DECISION SPEED/ ACTION INITIATED SPEED (V1) . . . 3

14.3.4 Rotation Speed (VR) . . . 4

14.3.5 Takeoff Safety Speed (V2) . . . 4

14.3.6 Flap and Slat Retraction Speed . . . 6

14.3.7 V Clean . . . 6

14.3.8 Max Operating Limit Speed and Mach Number (VMO/MMO) . . . 6

14.3.9 Rough Airspeed . . . 6

14.3.10 Speed for Max Range . . . 6

14.3.11 Speed for Max Endurance . . . 6

14.3.12 VL/D Max . . . 6

14.3.13 Cruise Speed Stability . . . 7

14.3.14 Buffet Onset Speed . . . 7

14.3.15 Stall Speed (VS) . . . 7

14.3.16 Pattern and Approach Speeds (VP, VA) . . . 8

14.3.17 Reference Speed (VREF) . . . 8

14.3.18 Threshold Speed (VTH) . . . 8

14.3.19 Approach and Landing Climb Speeds . . . 8

14.4 Air Traffic Services . . . 1

14.4.1 GENERAL . . . 1

14.4.2 ATS FLIGHT PLAN . . . 1

14.4.3 CONTROLLED AIRSPACE . . . 1

14.4.4 UNCONTROLLED AIRSPACE–FIR . . . 1

14.4.5 SEPARATION OF IFR TRAFFIC IN VMC . . . 2

14.4.6 ATC CLEARANCES . . . 2

14.5 Crew Regulations . . . 1

14.5.1 Medical Regulations . . . 1

14.5.2 Regulations for Flight Service . . . 3

14.5.3 Uniform Regulations . . . 3 14.6 Personnel Regulations . . . 1 14.6.1 Vacation . . . 1 14.6.2 Leave of Absence . . . 1 14.6.3 Disembarkation En Route . . . 1 14.7 Administrative Meetings . . . 1

14.8 Fatigue Risk Management . . . 1

14.9 Interception . . . 1

14.10 Search and Rescue . . . 1

15 APPENDICES . . . 1

15.1 The Preparation of Duty Rosters . . . 1

15.1.1 General . . . 1

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Operations Manual Part A oOo

15.1.3 Process of Planning . . . 1

15.1.4 Planning Limit . . . 1

15.1.5 Extension of the Planning Limit . . . 3

15.1.6 Rest Planning . . . 3

15.1.7 Standby . . . 4

15.1.8 Check-in/Check-out . . . 5

15.2 Additional Roster Requirement . . . 1

15.3 Reports & Forms . . . 1

15.3.1 General . . . 1

15.3.2 Safety Reports . . . 1

15.3.3 Non-Safety Reports . . . 27

15.3.4 Forms . . . 41

15.4 THAI Automatic Flight Planning System (TAFS) . . . 1

15.4.1 Dispatch Release Message Format . . . 1

15.4.2 Flight Plan Format . . . 3

15.4.3 Description of TAFS Elements . . . 9

15.5 THAI RNAV Equipments . . . 1

15.6 Procedures for Royal Travel . . . 1

15.6.1 Official Travels . . . 1

15.6.2 Private Travels . . . 1

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List of Effective Sections OM-A LES Page 1 Rev 1 (23 MAY 11) Page Date

Title Page 23 May 11

TOC Page 1 to 12 23 May 11

List of Effective Sections

LES Page 1 to 2 23 May 11

0 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL

0.TOC Page 1 to 2 23 May 11

0.1 Page 1 to 4 23 May 11

0.2 Page 1 to 2 23 May 11

0.3 Page 1 to 6 23 May 11

0.4 Page 1 to 20 23 May 11

0.5 Page 1 to 2 23 May 11

1 ORGANIZATION AND RESPONSIBILITIES

1.1 Page 1 to 6 23 May 11 1.2 Page 1 to 2 23 May 11 1.3 Page 1 to 12 23 May 11 1.4 Page 1 to 2 23 May 11 1.5 Page 1 to 4 23 May 11 1.6 Page 1 to 2 23 May 11

2 OPERATIONAL CONTROL AND FLIGHT SAFETY

2.1 Page 1 to 8 23 May 11 2.2 Page 1 to 2 23 May 11 2.3 Page 1 to 22 23 May 11 2.4 Page 1 to 4 23 May 11 2.5 Page 1 to 2 23 May 11 3 QUALITY SYSTEM

3.1 Page 1 to 2 23 May 11

3.2 Page 1 to 2 23 May 11

3.3 Page 1 to 2 23 May 11

4 CREW COMPOSITION

4.1 Page 1 to 4 23 May 11

4.2 Page 1 to 2 23 May 11

4.3 Page 1 to 2 23 May 11

5 QUALIFICATION REQUIREMENTS

5.1 Page 1 to 2 23 May 11 5.2 Page 1 to 14 23 May 11 5.3 Page 1 to 6 23 May 11 5.4 Page 1 to 2 23 May 11 5.5 Page 1 to 2 23 May 11 5.6 Page 1 to 2 23 May 11

6 CREW HEALTH PRECAUTIONS

6.1 Page 1 to 8 23 May 11

6.2 Page 1 to 2 23 May 11

6.3 Page 1 to 4 23 May 11

Page Date

7 DUTY REGULATIONS FOR CREW MEMBERS

7.1 Page 1 to 2 23 May 11 7.2 Page 1 to 2 23 May 11 7.3 Page 1 to 6 23 May 11 7.4 Page 1 to 2 23 May 11 7.5 Page 1 to 2 23 May 11 7.6 Page 1 to 2 23 May 11 7.7 Page 1 to 2 23 May 11 7.8 Page 1 to 2 23 May 11 8 OPERATING PROCEDURES

8.1 Page 1 to 42 23 May 11 8.2 Page 1 to 18 23 May 11 8.3 Page 1 to 70 23 May 11 8.4 Page 1 to 16 23 May 11 8.5 Page 1 to 12 23 May 11 8.6 Page 1 to 4 23 May 11 8.7 Page 1 to 6 23 May 11 8.8 Page 1 to 4 23 May 11 8.9 Page 1 to 2 23 May 11 8.10 Page 1 to 2 23 May 11 8.11 Page 1 to 6 23 May 11 8.12 Page 1 to 2 23 May 11 8.13 Page 1 to 8 23 May 11 8.14 Page 1 to 2 23 May 11 8.15 Page 1 to 2 23 May 11 8.16 Page 1 to 2 23 May 11 8.17 Page 1 to 4 23 May 11 8.18 Page 1 to 4 23 May 11 8.19 Page 1 to 4 23 May 11 8.20 Page 1 to 2 23 May 11

9 DANGEROUS GOODS AND WEAPONS

9.1 Page 1 to 2 23 May 11

9.2 Page 1 to 2 23 May 11

10 SECURITY

10.1 Page 1 to 4 23 May 11

10.2 Page 1 to 2 23 May 11

10.3 Page 1 to 10 23 May 11

10.4 Page 1 to 2 23 May 11

10.5 Page 1 to 2 23 May 11

11 HANDLING OF ACCIDENTS AND INCIDENTS

11.1 Page 1 to 2 23 May 11

11.2 Page 1 to 2 23 May 11

11.3 Page 1 to 4 23 May 11

11.4 Page 1 to 2 23 May 11

12 RULES OF THE AIR

12.1 Page 1 to 4 23 May 11

12.2 Page 1 to 4 23 May 11

12.3 Page 1 to 4 23 May 11

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List of Effective Sections LES

Page 2

Rev 1 (23 MAY 11) OM-A

Page Date

13 LEASING

13.1 Page 1 to 2 23 May 11

13.2 Page 1 to 2 23 May 11

14 MISCELLANEOUS

14.TOC Page 1 to 4 23 May 11 14.1 Page 1 to 14 23 May 11 14.2 Page 1 to 32 23 May 11 14.3 Page 1 to 8 23 May 11 14.4 Page 1 to 4 23 May 11 14.5 Page 1 to 4 23 May 11 14.6 Page 1 to 2 23 May 11 14.7 Page 1 to 2 23 May 11 14.8 Page 1 to 2 23 May 11 14.9 Page 1 to 2 23 May 11 14.10 Page 1 to 2 23 May 11 15 APPENDICES

15.1 Page 1 to 6 23 May 11 15.2 Page 1 to 2 23 May 11 15.3 Page 1 to 50 23 May 11 15.4 Page 1 to 16 23 May 11 15.5 Page 1 to 2 23 May 11 15.6 Page 1 to 2 23 May 11 Index I Page 1 to 4 23 May 11

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ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL

Table of Contents _OM-A

0.TOC Page 1 Rev 1 (23 MAY 11)

Reverse side blank

0 ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL . . . 1

0.1 Introduction . . . 1

0.1.1 General . . . 1

0.1.2 Document Hierarchy . . . 1

0.1.3 Operations Manual structure . . . 2

0.1.4 Terms Used . . . 2

0.1.5 Index System and Symbol . . . 2

0.2 System of Amendment and Revision . . . 1

0.2.1 OM-A Revision and Distribution Policy . . . 1

0.2.2 Operations Manual Revision and Distribution Policy . . . 1

0.2.2.1 General . . . 1

0.2.2.2 Format and Distribution . . . 2

0.2.2.3 Revision . . . 2

0.2.2.4 OH Web Access . . . 2

0.3 Air Operator Certificate (AOC) . . . 1

0.3.1 Certificate . . . 1 0.3.2 Responsible Functions . . . 3 0.3.3 Duration of Certificate . . . 4 0.3.4 Authorized Aircraft . . . 4 0.3.5 Contact Details . . . 6 0.3.6 Maintenance . . . 6

0.4 Terms & Definitions . . . 1

0.4.1 Abbreviation . . . 1

0.4.2 Definitions . . . 10

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ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL Introduction _OM-A 0.1 Page 1 Rev 1 (23 MAY 11)

0 ADMINISTRATION AND CONTROL OF

OPERATIONS MANUAL

0.1 Introduction

0.1.1 General

Operations Department (BKKDO) is, on the whole, responsible for the Operations Manual Part A (OM-A) in conjunction with Flight Standards Dept. (OO). The manual is written in English and is issued in order to cover all policies, regulations and instructions/procedures that govern the flight operations under the responsibility of THAI.

All personnel within THAI Operations shall be familiar with the laws, policies, rules, regulations, instructions and procedures; and the contents of this OM-A relevant to the performance of their duties.

The instructions and the regulations may not cover all aspects of flight operations; consequently, the personnel concerned must not consider the instructions hindrance to the use of common sense and good judgment.

Since the manual is the property of THAI, revelation of its contents in any manner to persons not associated with THAI is prohibited.

0.1.2 Document Hierarchy

The Operations Manual is part of Company’s manuals and under the responsibility of the Operations Department (DO).

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ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL 0.1

Page 2

Rev 1 (23 MAY 11) _OM-A Introduction

0.1.3 Operations Manual structure

The Operations Manual is made of the following parts: • OM-A: General

Operations Manual Part A defines all non type-related operational policies, procedures, instructions and guidance necessary for Opearations personnel to perform their duty and needed for a safe operation.

• OM-B: Aircraft Operating Information

Operations Manual Part B comprises all type-related instructions and procedures needed for a safe operation.

OM-B includes the following documents for the operated aircraft:

◦

Flight Crew Operating Manual (FCOM)/Aircraft Operations Manual (AOM);

◦

Quick Reference Handbook (QRH);

◦

Minimum Equipment List (MEL);

◦

Configuration Deviation List Item (CDL);

◦

Gross Weight Chart (GWC);

◦

Parts of Load Control Manual (LCM);

◦

Cabin System Operating Manual (CSOM);

◦

Cabin Attendant Emergency Procedures (CAP). • OM-C: Areas, Routes and Aerodrome

Operations Manual Part C comprises all instructions and information needed for the area of operation.

OM-C includes the following documents for the operated aircraft:

◦

Route Manual;

◦

Aerodrome Manual;

◦

Charts Manual.

Material produced by THAI for this Part is intended for supplemental information to applicable Route Manual produced by Lido. They are for example SAI part in Route Manual, ...???

• OM-D: Training

Operations Manual Part D coprises all training instructions required for safe operation. OM-D includes the following documents for the operated aircraft:

◦

Flight Training Manual (FTM);

◦

Flight Crew Training Manual (FCTM).

0.1.4 Terms Used

When used in OM-A, the terms below shall have the following meaning:

• "Shall", an action verb in the imperative sense, means that the application of a rule or procedure or provision is mandatory.

• "Should" means that the application of a procedure or provision is recommended. • "May" means that the application of a procedure or provision is optional.

0.1.5 Index System and Symbol

The OM-A is divided into Chapters, which are broken down into sections and sub-sections. Each sheet has an index reference consisting of manual type, chapter title and number, section title and number, page number, revision number and revision date.

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ADMINISTRATION AND CONTROL OF OPERATIONS MANUAL Introduction _OM-A 0.1 Page 3 Rev 1 (23 MAY 11)

Reverse side blank

Gray shading indicates a change or addition of the statement for the current revision of that page only. The shading will be removed at the next OM-A revision.

oOo indicates the end of sections/sub-sections. Bangkok, 1 June 2011

THAI AIRWAYS INTERNATIONAL PUBLIC COMPANY LIMITED Operations Department (DO)

Capt. Asdavut Watanangura Executive Vice President

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System of Amendment and Revision _OM-A

0.2 Page 1 Rev 1 (23 MAY 11)

0.2 System of Amendment and Revision

0.2.1 OM-A Revision and Distribution Policy

Operations Department (BKKDO) is responsible for the contents and the issuance of the OM-A in consultation with Flight Standards Dept. (OO). OO will forward the manual(s) to Thai Department of Civil Aviation (DCA) for approval of the content and amendments and revisions. The revision procedure shall be in accordance with OSQM Supplement—Work Instruction (OO-WI 3). In order to keep up-to-date the relevant OM-A policies, procedures, instructions and guidance through proper channels, the responsible functions are specified in APPENDICES chapter. Departments or personnel concerned shall coordinate with OO and advise whenever an updating is required. Change requests can be made using the Document Approval Form (SQMR-FM 9).

Revisions include a Filing Instruction and a Listof Effective Sections. In the Filing Instruction, a summary will be given to explain the reason of the revision. Use the information on the Filing Instruction and List of Effective Sections to verify the manual content.

0.2.2 Operations Manual Revision and Distribution Policy

0.2.2.1 General

Manuals and Checklists in Operations Department (DO) relevant to the operation of flight are controlled to ensure the information provided is correct, up-to-date, and distributed to all concerned.

Revision and distribution of these manuals are in accordance with the processes prescribed in OSQM; or if necessary, are in accordance with the process prescribed in the introductory part of each manual.

Currently, some of the documents are available digitally while others are available in both digital and in printed versions. To eliminate any confusion which might occur, this section outlines the policy on the distribution of the following documents of which the primary method of distribution is by electronic means: • OM-A; • OSQM; • FCOM/AOM; • QRH/EMCL/NCL; • FCTM; • MEL; • GWC (introduction part); • FTM; • CSOM; • CAP; • SHB; • Captain's Announcement; • Route Manual (SAI part).

These documents are provided on OH web site or in EFB or, in case of paper documents, are on official distribution list controlled by BKKOR or are distributed by BKKOB.

Documents downloaded, or printed out, or reproduced are considered uncontrolled and may become out-of-date. Therefore, these documents shall clearly be identified and should be used at users' discretion and own risk.

It is the duty of all users to access OH web site regularly to ensure that any new revisions that occurred are known and carefully studied.

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Page 2

Rev 1 (23 MAY 11) _OM-A System of Amendment and Revision

0.2.2.2 Format and Distribution

Document

format Users/Locations Access/Distribution

Digital

documents • Pilots and Cabin crew._{• Office (at home base and} line stations).

• OH web site at:

◦

http://thaisphere/thaifamily/oh/ index.htm, or

◦

https://thaispace.thaiairways.com/ via PilotDocs. • EFB Paper

documents • Flight deck and Cabin(for document name and location, refer to Technical Equipment Checklist). • Training/classroom. • A330/A340 pilotsa)_. • DCA. • Aircraft simulator. BKKOR

a) Due to limitations of the tool used to create digital document, A330/A340 paper FCOM are provided until problem has been resolved.

0.2.2.3 Revision

Revisions to digital documents are made as needed (refer to Introduction in each document for details) and uploaded to OH web site once they are completed. When available on OH web site, revision announcement will be notified to all concerned via corporate e-mail.

Revisions to paper documents are normally distributed later due to the required processing and distribution time and therefore may not be as updated as digital documents.

However, paper documents on board remain valid and can be used until updated by the responsible function (BKKOB) at home base when condition permits.

Note: For A330/A340 FCOM, due to the longer Airbus revision cycle, digital format in OH web site and EFB (FlySmart) may not be as updated as paper manuals.

List of Current Revisions is provided at OH web site for users to check the current status. The list is updated when a revision is uploaded. Also, eDocument Revision Monthly Summary is provided to identify all revisions issued during each month.

0.2.2.4 OH Web Access

OH web can be accessed anytime from within the Company via intranet (THAISphere) or from external location via:

https://thaispace.thaiairways.com/ or http://thaisphere/thaifamily/oh/index-html.

To access from external location, token is required. For new pilots, the token and the 4-digit password (PIN) can be obtained at BKKBX-E.

Should there be any problem accessing THAISpace, Company help desk (IT Service Desk) is available 24/7 at 02 545-2020.

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Air Operator Certificate (AOC) _OM-A

0.3 Page 1 Rev 1 (23 MAY 11)

0.3 Air Operator Certificate (AOC)

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Page 2

Rev 1 (23 MAY 11) _OM-A Air Operator Certificate (AOC)

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0.3 Page 3 Rev 1 (23 MAY 11)

0.3.2 Responsible Functions

• Flight Operations Safety Dept. (OI) has overall responsibilities in ensuring that the contents of the Air Operator Certificate (AOC) are updated by coordinating with departments concerned. • Government Affairs Dept. (YN) is responsible for submitting documents to Department of Civil Aviation (DCA) for approval and applies for a renewal before the expiration of the certificate. • Flight Documentation and Publication Services Dept. (OR) is responsible for document

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Page 4

• Airworthiness Dept. (TQ-W) is responsible for carrying and putting in place copies of the certificate on board all aircraft in THAI fleet.

0.3.3 Duration of Certificate

The certificate expires at the end of the fifth year after the date on which it was issued unless it is sooner surrendered, suspended or revoked.

0.3.4 Authorized Aircraft

Authorized aircraft according to AOC no: AOC01/2010

Aircraft

type Registration Name MSN Delivery Engines

747-400 HS-TGA Srisuriyothai 32369/RM028 11-May-01 CF6-80C2 B1F HS-TGB Si Satchanalai 32370/RM029 27-Jun-01

HS-TGF Sri Ubon 33770/RM030 3-Oct-03 HS-TGG Pathoomawadi 33771/RM431 4-Nov-03 HS-TGY Dararasmi 28705/RM026 22-Dec-98 HS-TGZ Phimara 28706/RM027 11-May-99

HS-TGH Chaiprakarn 24458/RT691 22-Feb-90 CF6-80C2 B1F HS-TGJ Hariphunchai 24459/RT692 22-Mar-90

HS-TGK Alongkorn 24993/RT693 31-Jan-91 HS-TGL Theparat 25366/RT694 12-Dec-91 HS-TGM Chao Phraya 27093/RT695 4-Nov-92 HS-TGN Simongkhon 26615/RT696 8-Dec-92 HS-TGO Bowonrangsi 26609/RT697 20-Oct-93 HS-TGP Thepprasit 26610/RT698 22-Nov-94 HS-TGR Siriwatthana 27723/RT699 7-Nov-95 HS-TGT Watthanothai 26616/RT801 20-Dec-96 HS-TGW Visuthakasatriya 27724/RT802 28-Apr-97 HS-TGX Sirisobhakya 27725/RT803 12-Nov-97

777-200 HS-TJA Lamphun 27726/WA086 3-Apr-96 RR Trent 875 HS-TJB Uthai Thani 27727/WA087 13-Jun-96

HS-TJC Nakhon Nayok 27728/WA088 25-Oct-96 HS-TJD Mukdahan 27729/WA089 20-Dec-96 HS-TJE Chaiyaphum 27730/WA090 15-Aug-96 HS-TJF Phanum

Sarakham 27731/WA091 29-Sep-97

HS-TJG Pattani 27732/WA092 1-Nov-97 RR Trent 875 HS-TJH Suphan Buri 27733/WA093 10-Jan-98

777-200ER HS-TJR Nakhon Sawan 34586/WC531 2-Nov-06 RR Trent 892 HS-TJS Phra Nakhon 34587/WC532 9-Nov-06

HS-TJT Pathum Wan 34588/WC533 17-Nov-06 HS-TJU Phichit 34589/WC534 13-Dec-06 HS-TJV Nakhon Pathom 34590/WC535 24-Sep-07 HS-TJW Phetchabun 34591/WC536 29-Oct-07

777-300 HS-TKA Sriwanna 29150/WB601 23-Dec-98 RR Trent 892 HS-TKB Chainarai 29151/WB602 30-Dec-98

HS-TKC Kwanmuang 29211/WB603 20-Oct-99 HS-TKD Thepalai 29212/WB604 9-Dec-99

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0.3 Page 5 Rev 1 (23 MAY 11)

Aircraft

HS-TKF Lahan Sai 29214/WB606 9-Dec-00

HS-TKE Sukhirin 29213/WB605 17-Oct-00 RR Trent 892 777-300ER HS-TKG Krabi 35137/WD761 12-May-10 GE90-115B

HS-TKH Darabha 35138/WD762 19-May-10 HS-TKJ Dej-Udom 35161/WD769 17-May-10

737-400 HS-TDA Songkhla 24830/PW161 15-Aug-90 CFM 56-3C-1 HS-TDB Phuket 24831/PW162 27-Sep-90

HS-TDD Chumphon 26611/PW164 10-Jul-92 HS-TDE Surin 26612/PW165 22-Jul-92 HS-TDF Si Sa Ket 26613/PW166 5-Aug-92 HS-TDG Kalasin 26614/PW167 28-May-93 HS-TDH Lop Buri 28703/PW168 14-Dec-97 HS-TDJ Nakhon Chaisi 28704/PW169 17-Dec-97 HS-TDK Sri Surat 28701/PW170 7-Jan-98

A330-300 HS-TEA Manorom 050 20-Jan-95 PW4164

HS-TEB Si Sakhon 060 8-Dec-94

HS-TEC Bang Rachan 062 13-Dec-94

HS-TED Don Chedi 064 2-Feb-95

HS-TEE Kusuman 065 30-Jan-95 PW4164

HS-TEF Song Dao 066 24-Mar-95

HS-TEG Lam Plai Mat 112 14-Oct-95

HS-TEH Sai Buri 122 21-Dec-95

HS-TEJ Sudawadi 209 27-Aug-98 PW4168

HS-TEK Srichulalak 224 22-Dec-98

HS-TEL Thepamart 231 23-Sep-98

HS-TEM Jiraprabha 346 20-Jul-00 PW4168A HS-TEN Suchada 990 1-Apr-09 RR Trent 772B

HS-TEO Chutamat 1003 8-Apr-09

HS-TEP Srianocha 1035 29-Jul-09

A300-600R HS-TAK Phaya Thai 566 16-Oct-90 PW 4158

HS-TAL Sritrang 569 10-Nov-90

HS-TAM Chiang Mai 577 4-Dec-90 HS-TAN Chiang Rai 628 7-Apr-92 HS-TAO Chanthaburi 629 21-Apr-92 HS-TAP Pathum Thani 635 29-Jun-92

HS-TAR Yasothon 681 18-Mar-93

HS-TAS Yala 705 5-Oct-93

HS-TAT Srimuang 782 27-Nov-98

HS-TAW Suranaree 784 8-Dec-98

HS-TAX Thepsatri 785 10-Dec-98

HS-TAY Srisoonthorn 786 15-Dec-98

HS-TAZ Srisubhan 787 26-Nov-98

A340-500 HS-TLA Chiang Kham 624 6-Mar-05 RR Trent 553 HS-TLB Uttaradit 628 29-Apr-05

HS-TLC Phitsanulok 698 25-Oct-05 HS-TLD Kamphaengphet 775 11-Apr-07

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Page 6

Aircraft

A340-600 HS-TNA Watthana

Nakhon 677 29-Jun-05 RR Trent 556

HS-TNB Saraburi 681 26-Jul-05

HS-TNC Chon Buri 689 5-Oct-05

HS-TND Phetchaburi 710 28-Nov-05 HS-TNE Nonthaburi 719 9-Dec-05

HS-TNF Mae Hong Son 953 29-Oct-08 RR Trent 556

0.3.5 Contact Details

Personnel accepted by authority and point of contact

No. Department Name Contact number E-mail

1 Flight Operation

Safety 1. Capt.WerasakWiroonpecth 2. Flg.Off Sarun Keokomain Tel. +662 545-2666 Fax. +662 545-3849 Flightsafety@thaiairways. com

2 Cargo & Mail

Commercial 1. Mr. Rath Pukkoh_{2. Mr. Yannawit} Rojratanawichai Tel. +662 137-4165 Fax. +662 137-4162 [email protected] [email protected] 3 Aviation Safety, Security & Standards 1. Capt.Pratana

Patanasiri Tel. +662 545-3435_{Fax. +662 545-4175} [email protected]_{[email protected]} 4 Maintenance

Control Center 1. Mr.LoetVudhijaya Tel. +662 137-6000_{Fax. +662 137-6900} [email protected] 5 Base &

Outer Station Maintenance

1. Mr. Vanlop

Jaivisarn Tel. +662 137-5601_{Fax. +662-137-5919} [email protected] 6 Quality

Assurance 1. Mr. PorrerkKomolvanij Tel. +662 137-5100_{Fax. +662 137-5910} [email protected]

0.3.6 Maintenance

List of approved MRGL

Aircraft type MRGL revision Based on MPD revision

A330 Rev.03 / 01 Sep 2009 Rev.16/01 Feb 2009 A340 Rev.01 / 01 Sep 2009 Rev.17/01 Feb 2009 A300-600 Rev.01 / 01 Apr 2009 Rev.24/01 Oct 2008 737-400 Rev.03 / 01 Feb 2010 Rev. Sep 2009 747-400 Rev.01 / 01 Nov 2008 Rev. Jul 2008

777 Rev.03 / 01 Mar 2010 Rev. Jan 2010

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Terms & Definitions _OM-A

0.4 Page 1 Rev 1 (23 MAY 11)

0.4 Terms & Definitions

0.4.1 Abbreviation

AAF Alternative Airport Familiarization

AAPA Association of Asia Pacific Airlines

AB Aerodrome Briefing

ACARS Aircraft Communications Addressing & Reporting System

ACAS Airborne Collision Avoidance System

ACFT, A/C Aircraft

AD Aerodrome

ADF Automatic Directional Finder

ADS Automatic Dependent Surveillance

AFIS Aerodrome Flight Information Service

AFS Automatic Flight System

AFTN Aeronautical Fixed Telecommunication Network

AGL Above Ground Level

AH Alert Height

AHC Airport Handling Committee—IATA

AIB Accident Investigation Board

AIDS Aircraft Information Data System

AIP Aeronautical Information Publication

AIREP Air Report

ALTN Alternate

AMM Aircraft Maintenance Manual

ANT Antenna

AOC Air Operator Certificate

AOG Aircraft On Ground

AOM Aircraft Operations Manual

AP Autopilot, Air Purser

APAPI Abbreviated Precision Approach Path Indicator

APCH Approach

APP Approach Control

APU Auxiliary Power Unit

ARINC Aeronautical Radio Incorporated

ARR Arrival

ASD Accelerate—Stop Distance

ASDA Accelerate—Stop Distance Available

ASHTAM Volcanic Ash information to Airmen

ASM Ad hoc Schedule Message

ASR Air Safety Report

ASRTEX Air Safety Report, sent by Telex

ATC Air Traffic Control

ATIS Automatic Terminal Information Service

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Page 2

Rev 1 (23 MAY 11) _OM-A Terms & Definitions

Operations Manual Part A ATS Air Traffic Service

ATT Airline Transition Training

AVASIS Abbreviated Visual Approach Slope Indicator System

BA Braking Action

B-RNAV Basic Area Navigation

BASI Bureau of Air Safety Investigation ( Australia )

C Celsius

CA Cabin crew

CA-1 Senior cabin crew

CAA Representative from DCA

CALL Computer Assisted Language Learning

CANPA Constant Angle Non-Precision Approach

CAP Cabin Attendant Emergency Procedures

CAPT Captain

CAS Calibrated Airspeed

CAT Category

CAT I (II or III) Precision instrument approach and landing Category I (II or III)

CB Cumulonimbus cloud

CBT Computer Based Training

CCQ Cross Crew Qualification

CDL Configuration Deviation List

CEET Cabin Emergency Evacuation Trainer

CF Contingency Fuel

CFIT Controlled Flight Into Terrain

CFMU Central Flow Management Unit

CG Center of Gravity

CLP Climb-out Procedure

cm Centimeter

COM Communication

COMIS Crew Online Management Information System

CP Co-pilot

CPDLC Controller-Pilot Data Link Communication

CPL Commercial Pilot License

CPT Cockpit Procedure Training

CRF Captain Report Folder

CRM Crew Resource Management

CRP Cruise Relief Pilot

CSM Cabin Service Mock-up

CSOM Cabin System Operating Manual

CSV Cabin Supervisor

CUT Company Utility Transmission

CWY Clearway

DA/H Decision Altitude/Height

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0.4 Page 3 Rev 1 (23 MAY 11)

DCT Direct

DEP Departure

DEST Destination

DGR Dangerous Goods Regulations

DLI Dead Load Index

DME Distance Measuring Equipment

DOF Date of Flight

DOI Dry Operating Index

DOW Dry Operating Weight

E East

EAP Emergency & Accident Procedures Manual for Corporate Response

EDP Electronic Data Processing

EEP ETOPS Entry Point

EET Estimated Elapsed Time

EGPWS Enhanced Ground Proximity Warning System

ELT Emergency Locator Transmitter

EM/MALF Emergency/Malfunction

ENG Engine

EPR Engine Pressure Ratio

ETA Estimated Time of Arrival

ETD Estimated Time of Departure

ETOPS Extended-Range Twin-Engine Operations

ETP Equi-Time Point

EXPICS Expert Irregularity Control System

F Fahrenheit

FAA Federal Aviation Administration

FAF Final Approach Fix

FAR Federal Aviation Regulations

FC Captain or P-i-C

FCF Functional Check Flights

FCL Flight Crew License (JAR)

FCOM Flight Crew Operating Manual

FCTM Flight Crew Training Manual

FD Flight Director

FE Flight Engineer

FFF Flown flight plan/Fueling order Folder

FFS Full Flight Simulator

FIM Fault Isolation Manual

FIR Flight Information Region

FIS Flight Information Service

FL Flight Level

FMC Flight Management Computer

FMS Flight Management System

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Page 4

Operations Manual Part A FOD Foreign Object Damage

FOO Flight Operation Officer (Dispatcher)

FORA Flights with Operation under Risk Assessment

FOTA Flight Operational Trend Analysis

FP Co-pilot

FPL ATS Flight Plan

fpm feet per minute

FPR Flight Plan Routing

FREQ Frequency

FS Cruise relief pilot

FSG Flight Safety Goal

FSI Flight Safety Index

ft feet

FTD Flight Training Device

FTM Flight Training Manual

GCA Ground Control Approach

GES Ground Earth Station

GNSS Global Navigation Satellite System

GPS Global Positioning System

GPWS Ground Proximity Warning System

GS Ground Speed

G/S Glide Slope

GW Gross Weight

GWC Gross Weight Chart

h hour

HF High Frequency

HIALS High Intensity Approach Light System

HIRL High Intensity Runway edge Lights

HOT Hold-Over Time

hPa Hecto Pascals

Hz Hertz (Cycles per second)

IAA Initial Approach Altitude

IAS Indicated Air Speed

IATA International Air Transport Association

ICAO International Civil Aviation Organization

IFR Instrument Flight Rules

ILS Instrument Landing System

IM Inflight Manager

IMC Instrument Meteorological Conditions

INMARSAT International Maritime Satellite Organization

INOP Inoperative

INS Inertial Navigation System

INTER Intermittent

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0.4 Page 5 Rev 1 (23 MAY 11)

Operations Manual Part A IR Instrument Rating

IRS Inertial Reference System

ISA International Standard Atmosphere

ISO International Organization for Standardization

JAA Joint Aviation Authorities

JAR Joint Aviation Requirements

JBI James Brake Index

KT, kt Knot(s)

KG, kg Kilogram

km Kilometer

LAT Latitude

LCF Load Control Folder

LCM Load Control Manual

LCS Load Control Supervisor

LEP List of Effective Pages

LIFUS Line Flying Under Supervision

LIZFW Load Index Zero Fuel Weight

LLWAS Low Level Wind Shear Alerting System

LLZ Localizer

LNAV Lateral Navigation

LOC Localizer, Location

LOFT Line Oriented Flight Training

LONG Longitude

LP Pilot occupying the left seat

LRC Long Range Cruise

LRU Line Replacement Unit

LVP Low Visibility Procedure

LVTO Low Visibility Takeoff

LW Landing Weight

M Mach

m meter

MAP Missed Approach Point

MAX, Max, max Maximum

MCP Mode Control Panel

MCT Maximum Continuous Thrust

MDA/H Minimum Descent Altitude/Height

MEA Minimum En Route Altitude

MEL Minimum Equipment List

MET Meteorology, Meteorological

METAR Meteorological Aviation Routine Weather Report

MF Miscellaneous File

MFA Minimum Flight Altitude

MFF Mixed Fleet Flying

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Page 6

Min, min Minute

MLS Microwave Landing System

MMEL Master Minimum Equipment List

MMO Maximum Operating Mach

MNM Minimum

MOCA Minimum Obstacle Clearance Altitude

MSA Minimum Safe (Sector) Altitude

MSL Mean Sea Level

MTCA Minimum Terrain clearance Altitude

MTOW Maximum Takeoff Weight

MVT Movement

N North

NAV Navigation

NAVAIDS Navigation Aids

NDB Non-Directional Beacon

NM, Nm Nautical Mile(s)

NMLL Networked Multi-media Language Laboratory

NOTAM Notice To Airmen

NOTOC Notification To Captain

O Observer

OAT Outside Air Temperature

OCA/H Obstacle Clearance Altitude/Height

OCL Obstacle Clearance Limit

OM Outer Marker

ONC Operational Navigation Chart

OPC Operator Proficiency Check

OPR Operator

OPS Operations, Operational

OPT Operational Procedure Training

OSQM Operations Safety and Quality Manual

OTP On-Time Performance

OVHD Overhead

PA Passenger Address

PANS Procedures for Air Navigation Services

PAPI Precision Approach Path Indicator

PAR Precision Approach Radar

PAX Passenger

PCN Pavement Classification Number

PDP Pre-Determine Point

PDT Periodic Dispatch Training

PED Portable Electronic Devices

PER THAI Personnel Manual, ACFT Performance (FPL)

PF Pilot Flying

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Operations Manual Part A PGT Periodic Ground Training

PHB Pilots Handbook

PHM Passenger Handling Manual

PI (I) Instructor Pilot

P-i-C Pilot-in-Command

PICUS Pilot-in-Command Under Supervision

PNF Pilot Not Flying

POR Point of Replanning

PROB Probability

PS Student Pilot

PSM Passenger Service Manual

PTT Push-To-Talk

QAR Quick Access Recorder

QF Qualification Flight

QFE Altimeter setting, to indicate “ height “ above the reference datum

QNH Altimeter setting, to indicate “ altitude “ measured from MSL

QRH Quick Reference Handbook

RA Radio Altitude, Resolution Advisory, Risk Assessment

RALT En Route Alternate

RAT Ram Air Temperature

RCR Runway Condition Reading

REF Reference

REG Registration

REQ Required, Requirement

RF Risk Factor

RFC Route Facility Chart

RFFS Rescue and Fire Flighting Services

RH Radio Height

RIF Reclearance in Flight

RM Route Manual

RMK Remark

RNAV Area Navigation

RNP Required Navigation Performance

ROC, R/C Rate of Climb

ROD Rate of Descent

RP Pilot occupying the right seat

RPL Repetitive Flight Plan

RPM Revolutions Per Minute

RTAF Royal Thai Air Force

RTO Rejected Takeoff

RVR Runway Visual Range

RVSM Reduced Vertical Separation Minimum

RW, RWY Runway

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Page 8

Operations Manual Part A SAR Search and Rescue

SAT Static Air Temperature

SATCOM Satellite Communication

SATVOICE Satellite Voice

SE Station Engineer

SEC Secondary

sec second

SEFP Special Engine Failure Procedure

SELCAL Selective Calling

SFE Synthetic Flight Examiner

SFT SAAB Friction Tester

SHB Ships Handbook

SID Standard Instrument Departure

SIGMET Significant weather report

SIR Standard Investigation Report

SITA Societe International de Telecommunication Aeronautique

SN Supernumerary

SO System Operator

SOP Standard Operating Procedure

SQMR Safety and Quality Management Representative

SRA Surveillance Radar Approach

SRE Surveillance Radar Element of precision approach radar

SSR Secondary Surveillance Radar

STA Schedule Time of Arrival

STAR Standard Terminal Arrival Route

STD Schedule Time of Departure

STS Status

SV Supervisory

SWY Stopway

t ton

TA Transition Altitude, Traffic Advisory

TACAN Tactical Air Navigation

TAF Terminal Aerodrome Forecast

TAS True Airspeed

TAT Total Air Temperature

TBN To Be Notified

TCAS Traffic Alert and Collision Avoidance System

TCH Threshold Crossing Height

TEMP Temperature

TEMPO Temporary

TERPS Terminal Instrument Procedure Standard

TIPS Traffic Information and Planning System

TKOF Takeoff

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Operations Manual Part A TOD Takeoff Distance

TODA Takeoff Distance Available

TOPS THAI Operations System

TOR Takeoff Run

TOW Takeoff Weight

TPI Traffic Program Information

TRF Total Risk Factor

TSM Trouble Shooting Manual

TSP THAI Security Manual

TSQM THAI Security and Quality Manual

TTPM THAI Technical Procedure Manual

T-VASIS T-Visual Approach Slope Indicator System

TWY Taxiway

UDL Upper Deck Left

UTC Coordinated Universal Time

V Velocity

VA Approach speed

Vclean Minimum Climb speed with the ACFT in clean configuration

VEF Engine Failure speed

VFI Minimum Speed for selecting Flaps

VL/D MAX The speed at which the relationship between lift and drag has its maximum

VMC Minimum control speed

VMCA Minimum control speed—airborne

VMCG Minimum control speed—on ground

VMO Maximum operating limit speed

VP Pattern speed

VR Rotation speed

VREF Reference speed

VS Stall speed

VSI Minimum speed for selecting Slats

VTH Threshold speed

V1 Decision speed

V2 Takeoff safety speed

VAR Volcanic Activity Report (ICAO)

VASIS Visual Approach Slope Indicator System

VDP Visual Descent Point

VFR Visual Flight Rule

VHF Very High Frequency

VIP Very Important Person

VIS Visibility

VMC Visual Meteorological Conditions

VNAV Vertical Navigation

VOLMET Routine aerodrome weather broadcast for aircraft in flight

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Operations Manual Part A VP Vice President

VR Voyage Report

VS Versus

W West

WAC World Aeronautical Chart

WHO World Health Organization

ZFW Zero Fuel Weight

0.4.2 Definitions

Advisory route See RM/Rules and Regulations (RAR).

Aerodrome A defined area on land or water (including any buildings, installations and equipment) intended to be used either wholly or in part for the arrival, departure and surface movement of aircraft.

Aerodrome elevation The elevation of the highest point of the landing area.

Aerodrome Operating Minima

(AOM) The limits of usability of an aerodrome for:_{• Takeoff, expressed in terms of runway visual range and/}

or visibility and, if necessary, cloud conditions;

• Landing in precision approach and landing operations, expressed in terms of visibility and/or runway visual range and decision altitude/height (DA/H) as appropriate to the category of the operation; and • Landing in non-precision approach and landing

operations, expressed in terms of visibility and/or runway visual range, minimum descent altitude/height (MDA/H) and, if necessary, cloud conditions.

Aerodrome traffic All traffic on the maneuvering area of an aerodrome and all aircraft flying in the vicinity of an aerodrome.

Aeronautical Information

Publication (AIP) A publication issued by or with the authority of a State andcontaining aeronautical information of a lasting character essential to air navigation.

Airborne Collision Avoidance System (ACAS)/Traffic alert and Collision Avoidance System (TCAS)

An aircraft system based on secondary surveillance radar (SSR) transponder signals which operates independently of ground – based equipment to provide advice to the pilot on potential conflicting aircraft that are equipped with SSR transponders.

Airborne time The time from and including the application of takeoff power before takeoff on the runway to the moment when the landing roll after landing is completed.

Aircraft approach category—

ICAO See RM/Rules and Regulations (RAR).

Aircraft avionics A term designating any electronic device, including its electrical part, for use in an aircraft, including radio, automatic flight control and instrument systems.

Aircraft Operations Manual

(AOM) A manual associated with the certificate of airworthiness,containing limitations within which the aircraft is to be considered airworthy, and instructions and information necessary to the flight crew members for the safe operation of the aircraft. (AOM is issued for A300-600 aircraft.)

Aircraft proximity A situation in which, in the opinion of a pilot or air traffic services personnel, the distance between aircraft as well as their relative positions and speed have been such that the safety of the aircraft involved may have been compromised. An aircraft proximity is classified as follows:

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0.4 Page 11 Rev 1 (23 MAY 11)

Risk of collision The risk classification of an aircraft proximity in which serious risk of collision has existed;

Safety not

assured The risk classification of an aircraftproximity in which the safety of the aircraft may have been compromised;

No risk of

collision The risk classification of an aircraftproximity in which no risk of collision has existed;

Risk not

determined The risk classification of anaircraft proximity in which insufficient information was available to determine the risk involved, or inconclusive or conflicting evidence precluded such determination.

Aircraft stand A designated area on an apron intended to be used for parking an aircraft.

Air–ground communication Two-way communication between aircraft and stations or locations on the surface of the earth.

Air Operator Certificate (AOC) A certificate authorizing an operator to carry out specified commercial air transport operations.

Air traffic control clearance See RM/Rules and Regulations (RAR).

Air Traffic Services (ATS) A generic term meaning variously, flight information service, alerting service, air traffic advisory service, air traffic control service (area control service, approach control service or aerodrome control service).

Air traffic services airspaces Airspaces of defined dimensions, alphabetically designated, within which specific types of flights may operate and for which air traffic services and rules of operation are specified.

Air traffic services reporting

office A unit established for the purpose of receiving reportsconcerning air traffic services and flight plans submitted before departure.

Airway See RM/Rules and Regulations (RAR), Navigation (NAV).

Altitude The vertical distance of a level, a point or an object considered as a point, measured from mean sea level (MSL).

Apron A defined area, on a land aerodrome, intended to

accommodate aircraft for purposes of loading or unloading passengers, mail or cargo, fuelling, parking or maintenance.

Area Control Center (ACC) A unit established to provide air traffic control service to controlled flights in control areas under its jurisdiction.

Area navigation (RNAV) A method of navigation which permits aircraft operation on any desired flight path within the coverage of station-referenced navigation aids or within the limits of the capability of selfcontained aids, or a combination of these.

Area navigation route An ATS route established for the use of aircraft capable of employing area navigation.

Automatic Dependent

Surveillance (ADS) A surveillance technique in which aircraft automaticallyprovide, via a data link, data derived from on-board navigation and position-fixing systems, including aircraft identification, fourdimensional position and additional data as appropriate.

Automatic Terminal

Information Service (ATIS) The provision of current, routine information to arriving anddeparting aircraft by means of continuous and repetitive broadcasts throughout the day or a specified portion of the day.