fmxpert facilities management software

fmXpert

Comprehensive Asset Management

fmXpertallows you to maintain detailed information for each and every asset, including:

asset location

serial number, model and expected life in years warranty and registration information

manufacturer, supplier, installer and service provider details pricing information: purchase price, replacement price, depreciation and current value

individual components (which may have additional maintenance requirements)

In addition, fmXpert can be used to:

periodically measure and record (user-defined) performance indicators for an asset. fmXpert charts the asset's performance on the indicators over time.

Automatically record a maintenance history (scheduled and breakdown repair)

Automatically record a condition history Use this information:

for replacement planning - review performance and efficiency

View condition

history for assets.

Asset Types and Essential Safety Measures Compliance

fmXpert can help you to maintain your assets to Australian Standards.

Each of the default Asset Types within fmXpert include the necessary checks to meet your compliance to Essential Safety Measures You can also:

Define your own checks to set your own standard of maintenance Create unique asset types to cater for your business needs. Detailed checklist also provide your organisation with specifications for tendering, and allow you to audit contractors to ensure that they are performing the required inspections and testing

Scheduling

fmXpert'sscheduling feature lets you streamline routine maintenance: plan and schedule regular maintenance

review maintenance costs over a year create work orders directly from the schedule

Service Provider and Contract Management

Manage maintenance and support contracts within fmXpert - a centralised storage location for all your contract information. You can:

Manage client and service provider contracts, and allow clients to log on to your web site to check the status of their jobs.

track contract details, including: contract dates, costs, work type and rates, schedules and assets covered by the contract store and retrieve contract -related documents

instantly review job and invoice histories

Contractor Insurances

fmXpert has the ability to track your insurance policies for your

contractors. This includes

Companies providing insurance Start and End Dates

Amounts

fmXpert provides Auto Alerts ahead of time so you can ensure that

contractors have current insurance policies if they are to be working on your sites.

Web Interface

fmXpert’s Web interfaces allow both job controllers and service providers

secure direct access to the fmXpert database from a web browser Use the fmXpert Web Interfaces:

to control and manage jobs remotely to access documents via the internet

to allow service providers to report on job details via handheld devices.

fixit

fmXpert’s simple work request form, fixit, allows users of the company

intranet to request work and notify maintenance staff of problems, without the need for secure access. The details are automatically recorded into the fmXpert database, and the user who entered the request is kept informed of Job Status at each step of the way.

JobWatch Help Desk work flow and work management

Define custom work flows to track and manage jobs. fmXpert auto-progresses work according to user-defined triggers. In fmXpert, you can :

define custom work stages

define rules to determine when a stage has successfully completed

auto-progress jobs to the appropriate stage according to the defined rules.

Help Desk

create jobs directly from schedules, projects or on an ad-hoc basis.

'at a glance' view of all jobs, sorted by job status, controller, client or supplier (user-configurable)

colour-coding based on status (user-configurable)

automatic email notifications (user defined) to alert interested parties (i.e. job controllers, clients, etc) when a job stage is reached. Emails can be sent to any contact within the system control supplier quoting and approval directly from within fmXpert extensive job reports

Company and Contact management

fmXpertallows you to maintain a centralised store of company and contact data. Create a Company record for each entity that you deal with, and define contacts for the company within the record.

fmXpertuses company types to identify a company's primary function(s). Each company may be one or more of the following types:

Builder, Building Surveyor, Client, Installer, Manufacturer, Owner, Service Provider, Supplier, Tenant, Training Provider, Utility

Each company record contains: company contact details

company department details (each with their own cost centres) company address details. fmXpert allows you to define multiple addresses per company: a postal address, a head office address or a regional office address.

Creating multiple contacts within a company provides you with more details. For example, you can issue a job to a specific technician. For each contact, maintain:

contact details a billing contact

the work performed by the person a training record

company work type details and work rates

a company performance chart which is used to supplier and service provider performance

Manage multiple

contacts per company

PDAs

fmXpert’s PDA module allows real time access for maintenance staff and

service providers. This allows you to:

Issue jobs to people in the field and have instant notification when the job is accepted.

Know the status of jobs and be informed of delays.

Automatically generate KPI information against service providers in real time.

Sites, buildings and key management

Store site details in one location, including:

zoning/land title details, purchase and sales costs buildings on the site

tenant details site contact list site costs

utility companies and contacts lock types and key distribution

Documentation management

track document location and usage

store electronic documents within fmXpert; record change history accepts a wide variety of document types

Use the document management feature to enhance your business processes i.e.:

as a central storage location for safety documents pertaining to assets

attach procedures manuals to maintenance jobs use photographs (image files) files to identify contacts

Project management

Track every aspect of a project, from conception to completion, within

fmXpert.

manage individual project items

record material and labour requirements check inventory

store all project-related documents with the project cater for project variations

handle job variations with a minimum of effort. create work orders directly from a project

Reporting

extensive range of reports batch reporting facility

Flexibility and customisation

Tailor fmXpertto suit your business needs.

Definable lookup tables

Customisable 'lookup' tables allow you to define business-specific options for many areas of the system. You can, for example, define options for maintenance standards in the Maintenance Standard lookup table, or define account types in the 'Account' lookup table.