LM121:
Inventory Management and Warehousing
(Advanced Level)
Training Description:
Over the past few years, the warehouse operations have been upgraded without a corresponding enhancement of warehousing activities. Companies are now experiencing problems in keeping pace with the variety of products as it is received from various processing areas. Space utilization, material handling and data collection are just some of the challenges that arise. This training course provides you with an insight to assess your warehouse’s effectiveness and efficiency.
This training course will discuss how to increase warehouse operations productivity, streamline the flow of materials and provide superior service, effectively manage distribution operations and motivate and manage warehouse personnel.
Training Objectives:
By the end of the training, participants will be able to:
✓ Learn advanced warehouse and inventory operations and management skills
✓ Maximize customer service and provide fast and accurate issuing
✓ Plan and control the warehousing operation to minimize the operational costs.
✓ Plan to develop the warehouse personnel.
✓ Plan to deal and work with the problems and constraints related to warehousing and inventory management
✓ Reduce time wasted in locating stock
✓ Use correct handling equipment
✓ Increase your knowledge on good housekeeping of store & warehousing functions
✓ Select the appropriate type of equipment
✓ How to analyze stock
Training Designed for:
This course is intended for Business Managers, Business Process Analysts, Process Owners, Business and Systems Analysts, Information Technology Professionals, BPM Project Leaders, BPM Project Team Members and Quality Specialists.
Training Program:
DAY ONE:
❖ PRE-TEST
❖ AN OVERVIEW OF WAREHOUSE OPERATIONS
• Discuss the strategic value-adding role warehousing plays in the logistics system
• Evaluate and choose a Warehouse Management System and survive the installation
• Explain the challenges, objectives and functions of warehousing
• Storage and material handling systems
• Productivity and Costs
• Improve supervisory skills and deal more effectively with warehouse staff issues
• Develop better skills for housekeeping and safety within the warehouse.
• Explain the basic rationale for warehousing in light of transportation consolidation, product mixing, service, contingency protection, and smoothing
• Develop an analytical framework for basic warehousing decisions
• Distinguish between the different warehouse activities requiring space in the warehouse design
• Discuss the major principles of warehouse layout design
• Compare the use of private versus public warehousing
• Explain public warehousing services, regulations, and pricing
• Describe the decision-making approach used to determine the number of warehouses in the logistics system, Discuss the effect of materials handling and packaging on logistics.
• Describe the four dimensions and the objectives of materials handling.
• Discuss the different types of materials handling equipment and the criteria used to select this equipment, Explain the cross-functional role of packaging in a company
• Discuss the role of packaging in the logistics system
• Describe the various types of packaging materials available and their relative advantages and disadvantages, Explain the rationale for using bar codes to identify packages
❖ LEAN WAREHOUSE MANAGEMENT
• What is the objective of Lean Management?
• What are the Challenges for Warehouse & Distribution Center Managers?
• How can you define waste? What are the Lean Management Tools & Techniques?
• How can you conduct Warehouse Assessments? Warehouse Performance Measurement
• Exploring Lean Warehousing and Problem-Solving Methods.
• Enhancing and Optimizing Materials Flow, Enhancing and Optimizing Materials Flow
• Building and Retaining a Strong Workforce
• How Lean Management can be used in Warehouses and Distribution Centers?
• How labor activities can be considered as waste? How can you get labor support?
❖ WAREHOUSING METRICS & BENCH MARKING
• What is Benchmarking? What are the reasons to Benchmark?
• What is Measurement/Metrics? An Overview of Warehouse Key Performance Indicators?
• What are the Order Fulfilment Metrics? What are the Inventory Management Metrics?
• What is Warehouse in Process Inventory/Turns?
• What are the Warehouse Performance Metrics?
• Additional Warehouse Management Metrics,
• What are Leading Indicators in the Warehouse? Seven Steps to “Successful Benchmarking”
❖ Reading Material: " Creating the Perfect Storage Environment "
DAY TWO:
❖ IMPROVING WAREHOUSE PRODUCTIVITY?
• What are the ways in which Warehouse Productivity can be improved?
• Methods Related Program
• Equipment Related Program
• Systems Related Program
• Training /Motivation Related Program
❖ WHAT IS WAREHOUSING PROFILING?
• What is Warehouse Activity Profiling? Definition of Profiling, Advantages of Profiling
• 7 Key Planning & Design Issues, what do Customers Want?
• Advantages of a Warehouse within a Warehouse, Types of Profiles: Customer Order Profile
• Order Mix Distribution, Handling Unit Mix Distribution, Order Increment Distribution, Purchase Order Profile, Item Activity Profiling, Item Popularity Distribution
• Demand Correlation Distribution, Conclusion on Advantages of Warehouse Profiling
❖ WAREHOUSE INVENTORY MANAGEMENT
• Definition of Inventory Management, Types, nature and objectives of Inventory Management
• Setting the Stage for Effective Inventory Management
• Exchange space for time (or vice versa) to better meet business objectives.
• Understand when to use dedicated storage and when to use shared storage.
• Identify the most convenient locations in a warehouse based on an economic model.
• Identify patterns in customer orders and exploit these to speed fulfillment
• Setting the stage foe effective inventory management
• Reasons for holding inventory and associated cost, Dangers of Over/Under investment in Inventory, Classification and explanation of different inventory types
• What are the different approaches to Inventory? What are EOQ Model and its various approaches? Who is responsible for Inventory Control?
• What are the objectives and benefits of Inventory Control? What are different types of inventory costs? Terminologies used in Inventory?
• What is ABC Analysis? Its advantages & disadvantages? What are the Stock Checking methods? Who is responsible for Stock Control?
• What are the questions to be asked before adding new items to stock?
❖ WAREHOUSE INVESTMENT RECOVERY PLAN, HOW SURPLUS ASSETS CAN BE REDEPLOYED?
• What is Investment Recovery Plan?
• Investment Recovery Best Practice
• What is Holding Costs? What are the most obvious holding costs?
• Process of Investment Recovery Plan,
• Decision Sequence to Maximize Recovery Potential and the Value Chain
• What are the Cost Drivers? Porter’s Value Chain Analysis, Process of Value Chain Analysis
• Drivers for Investment Recovery Program, Conclusion
❖ Case Study: Comparison of Wal-Mart & Carrefour Supply Chain Comparison DAY THREE:
❖ AN OVERVIEW OF WAREHOUSE MANAGEMENT SYSTEM
• What is the Role of the Warehouse Management System?
• What are the Components of WMS? What are the hierarchy of the WMS IT System?
• What are the functions of WMS? What are the ancillary activities of WMS?
• How will you set up WMS and what is Work Load Management?
• What are the Material Handling Interface in WMS? What are the Systems Interface in WMS?
• What are Inventory Management activities in WMS? What are the benefits & justification of WMS?
• How do you create a Responsive WMS?
❖ DATA WAREHOUSING USING BALANCED SCORE CARD APPROACH
• What is Data Warehouse Management? Why we need Data Warehousing?
• How do you build a Data Warehouse? What is Business Intelligence (BI)?
• What is the importance of Balance Score Card in Data Warehouse Management?
• What does Balance Score Card depict? Data Warehouse Balanced Scorecard:
• User Perspective, Business Value Perspective,
• Internal Process Perspective, Innovation and Growth Perspective
❖ WAREHOUSE KEY PERFORMANCE INDICATORS
• What is Key Performance Indicator?
• What is Benchmarking? How do we benchmark and why?
• Operating cost break-up in a typical warehouse, how to determine KPIs?
• KPIs for Receiving, Put-away, Storage, Pick-n-pack, Shipping
• Establish an executive dashboard using key performance indicators (kpi’s)
• Identifying, prioritizing, and implementing improvements.
• Managing and incentivizing your people
• Employee training and evaluation
• The IT environment: your enterprise and the warehouse
• Role of the warehouse in the value chain
• Outsourcing: risks and opportunities
• Supplier collaboration models and strategies
• Manual Storage Types, Conclusion
❖ WAREHOUSE PERSONNEL PERFORMANCE REVIEW
• What is Human Resources Mantra for “Productivity through People”?
• Definition & what is Performance Management?
• What is Performance Management supposed to accomplish?
• Role of Managers in Performance Management
• Principles & Ethics in Performance Management
• How can you set Performance Targets?
❖ LEAN HOUSE KEEPING IN WAREHOUSES
• SEIRI, SEITON, SEISO, SEIKETSU, SHITSUKE
❖ AN OVERVIEW OF VOICE PICKING (VIDEO PRESENTATION)
• Minimize movement, Simple administration., Eliminate ineffective time. Lowest error rate., Fastest order turn around, the correct balance of all the above will provide appropriate level of customer service at maximum productivity and minimal cost.
❖ Reading Material: "Warehouse Dictionary"
• (A comprehensive Reference Guide for use in Warehouse, Logistics & Supply Chain Management Operations)
❖ Course Conclusion
❖ POST-TEST and EVALUATION
Training Certificate(s):
Internationally recognized certificate(s) will be issued to each participant who completed the course.
Training Requirement:
“Hand’s on practical sessions, equipment and software will be applied during the course if required and as per the client’s request.” (This hands-on, highly-interactive training includes simulator, real-life case studies and exercises).
This training course is available upon request in English or Arabic, virtual online live or face to face public/inhouse. Content, location and duration can be adapted to your specific wishes. It is therefore possible to focus on specific modules of the training course as per client’s learning needs and objectives.
Further, it should be forwarded to us a month prior to the course dates.
Training Methodology:
This interactive training course includes the following training methodologies as a percentage of the total tuition hours:
• 30% Lectures, Concepts, Role Play
• 70% Workshops & Work Presentations, Techniques, Based on Case Studies & Practical Exercises, Software & General Discussions
• Pre and Post Test
Training Certificate(s):
Internationally recognized certificate(s) will be issued to each participant who completed the course.
Training Fees:
As per the course location - This rate includes participant’s manual, hand-outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.
Note: The 5% VAT (Value Added Tax), will be effective starting 01st of January 2018 as per the new regulation from the UAE Government. The VAT applies for all quotation both for local and abroad.
Training Timings:
Daily Timings:
07:45 - 08:00 Morning Coffee / Tea 08:00 - 10:00 First Session
10:00 - 10:20 Recess (Coffee/Tea/Snacks) 10:20 - 12:20 Second Session
12:20 - 13:30 Recess (Prayer Break & Lunch) 13:30 - 15:00 Last Session
For training registrations or in-house enquiries, please contact:
Aisha Relativo: [email protected]
Tel.: +971 2 665 3945 or +971 2 643 6653 | Mob.: +971 52 2954615 Training & Career Development Department
