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The University of San Francisco The University of San Francisco

USF Scholarship: a digital repository @ Gleeson Library | Geschke

USF Scholarship: a digital repository @ Gleeson Library | Geschke

Center

Center

Gleeson Library Faculty and Staff Research and

Scholarship Gleeson Library | Geschke Center

6-5-2020

Building Strategic Consensus: A Grassroots Planning Process

Building Strategic Consensus: A Grassroots Planning Process

Shawn P. Calhoun Erika Johnson

Follow this and additional works at: https://repository.usfca.edu/librarian

(2)

CARL 2020

Virtual Conference

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Code of Conduct

We expect all participants in CARL-related spaces, including guests and vendors, to behave in

ways that support the dignity and well-being of everyone present. This includes formal and

informal CARL-related spaces, including digital communication, social media, and in-person

interactions. We acknowledge that mistakes will be made, but we also expect all participants in

CARL-related spaces to be humble, be comfortable with being uncomfortable, acknowledge the

mistake, and commit to continuous learning and improvement.

(4)

Land Acknowledgement

We acknowledge that we are on the traditional territory and

homelands of the Ramaytush Ohlone people.

We are guests on this land and have committed ourselves to

listening to and supporting indigenous people.

(5)

Black Lives Matter

We aim to work vigorously for freedom and justice for Black people and, by

extension, all people.

We acknowledge, respect, and celebrate differences and commonalities.

We also acknowledge the roles our institution and many other academic

libraries play, both historically and today, in the ongoing subjugation of Black

people and the intersections between librarianship and systemic racism.

(6)

Building Strategic

Consensus

A grassroots planning process

Gleeson Exterior, by Annie Reid, CC BY 4.0

Shawn P. Calhoun, [email protected]

(7)

Learning outcomes

Identify & develop:

1. Key components of a strategic plan

2. Approaches to designing strategic planning processes

3. Project risks and risk mitigation techniques

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Strategic Plan components

● Mission, Vision, & Values

Why does our organization exist?

Where do we want to go?

What are our priorities?

● Goals

(how we will achieve our vision)

Objectives

(how we meet our goal)

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Gleeson Library: Mission, Vision, Values

Mission

The Library provides the resources, services, and spaces to develop the whole person, and actively

engages the USF community in its educational, social, and scholarly activities.

Vision

The Library is an exemplary place for contemplation, inquiry, and engagement whose impact is felt

throughout the university. As a collaborative and forward-looking organization, we are a central partner in

ensuring student success, faculty and staff excellence, research innovation, and social responsibility.

Values

• Access • Teaching and Learning • Intellectual Freedom • Integrity • Collaboration • Innovation and

Creativity • Diversity, Equity, and Inclusive Excellence • Social Justice • Compassion • Community

• The Whole Person •

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Gleeson Library: Goal, Objective, Tactic

Goal

:

Promote diversity, equity, and inclusive excellence in everything that the Library does.

Objective

:

Prioritize the recruitment, retention, and success of historically underrepresented

groups.

Tactic

:

Design and implement an onboarding, mentoring, and retention program that is

framed by a DEIE perspective.

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Exercise #1

What are the two biggest challenges to

strategic planning in your organization?

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Gleeson Library Strategic Planning

Identify & address challenges and

opportunities:

Instruction, liaisons, other

services

Library organization

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Gleeson Library Strategic Planning

Identify & address challenges and

opportunities:

Instruction, liaisons, other

services

Library organization

Alignment with University goals

Keeping in mind:

Transparency

Inclusivity

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Developing the Plan

Started with program review

Engaged external consultants

Included all staff

Brainstorming, sharing out, voting

Town Hall discussions/refinement

Role of leadership/administration

Tools

Shared documentation

Slack

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Implementing the Plan

6 Goals, 22 Objectives, 66 tactics

Prioritized tactics by Year 1, 2, or 3

6 Task Forces & 7 Working Groups

Staff facilitators

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Progress to date

What has worked…

Buy-in and engagement

Ownership of the process

(17)

Progress to date

...And things we need to adjust:

# tactics and groups

Realignment (liaison, reference,

instruction, organization)

Timelines and implementation

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Realignment and mitigation strategies

Regular town halls to solicit feedback

Meetings with groups and/or facilitators

Resetting tactics

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Group Recommendation

ILS & LSP Task Force ● Completed December 2019* Information Literacy Instruction Working

Group

● Proceed according to work plan

Staff Development Working Group ● Proceed according to work plan Staff Diversity Task Force ● Proceed according to work plan

Collection Diversity Task Force ● Complete general collection development philosophy by Aug 1; hold collection-specific policies and reevaluate for year 2

● Implement GOBI DEI award approval plan by June 1 Library Organization Task Force ● Proceed with review of organization as planned

● Move departmental meetings tactic to ADs, remove from plan Reference Working Group ● Complete reference services recommendations by end of June

● Ticketing system - completed

● Hold OA/OER work and evaluate for later in plan Special Collections & Archives Task Force ● Submit service point recommendation by May 1 Liaison Working Group ● Hold, reevaluate work for year 2

Technology Discovery & Assessment Working Group

● Ticketing system - completed

● Discharge group, move remaining tactics to Systems department UX & Data Analytics Working Group ● Discharge group, move tactics to Systems department

Assessment Task Force ● Discharge group, reevaluate work for year 2 Facilities Working Group ● Discharge group, put tactics on hold

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Next steps

Planning for remaining tactics/years 2-3 of plan

Year 2 slated to kick off September 1, 2020

Consider impacts of COVID-19

Expect fewer tactics and groups, more involvement and direction from library

leadership

(21)

Exercise #2

(22)

Thank you!

Gleeson Exterior, by Annie Reid, CC BY 4.0

Shawn P. Calhoun,

[email protected]

(23)

References

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