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(1)

Scenario Planning Applied

Ralph P. Marra

Southwest Water Resources Consulting, LLC

[email protected]

Sonoran Institute

Scenario Planning Webinar

December 11, 2013

(2)

Key Messages

u

Critical Uncertainties

Can Dominate Key Areas of

Your Planning Environment

u

Future Change

may not be Predictable

u

Some

Decisions

Cannot Wait for Certainty

u

Effective Planning is about

Being Prepared

for

Whatever Happens

—It’s about

Being Flexible

u

Policies & Investments that Serve

Multiple

Purposes

Under a

Broad Range of Conditions

(3)

SCENARIO PLANNING

TRADITIONAL

STAKEHOLDERS

WITHIN AN

ORGANIZATION

“HYBRIDIZED”

STAKEHOLDERS

FROM MULTIPLE

ORGANIZATIONS

TWO BASIC TYPES

WITH MANY VARIATIONS

VS

(4)

Scenarios and Uncertainty

A Range of Purposes and Applications

More

Decision

Based

More

Exploratory

Oriented

Aligning

Internal/External

Stakeholders

Strategic

Decision

Making

Increasing

Risk

Awareness

General

System

Learning

(5)

C

A

B

D

Defining the Range of Future Possibility

Developing the End-Member Futures

Now

Source: Modified from Denver Water/Tucson Water Copyright © 2013 Southwest Water Resources Consulting, LLC

Future

Decision Points

Longer-Term

Contingent/Adaptive

Actions

Near-Term

Robust/

Low-Regret

Actions

(6)

“Prediction is

difficult, especially

about the future.”

--Yogi Berra

(7)

Copyright © 2013 Southwest Water Resources Consulting, LLC

Scenario Planning is

not about

PREDICTING or FORECASTING what

will happen in the Future

It’s

about BEING PREPARED

for whatever happens

in the Future

(8)

Scenario Planning in Action

Some

Recent Applications

Exploring possible outcomes given long-standing

FOREST MANAGEMENT

issues within a region

Supporting a multi-sector conversation about

future uncertainty & possible response actions

for a

STATE WATER PLAN

Exploring the implications of long-term

CLIMATE

CHANGE

on the economy & ecology of a rural area

Considering possible

WATER-RESOURCE (RE)USE

options in a politically-charged municipal planning

environment

(9)

Scenarios and Water Planning

State of Colorado

is now applying the method to

develop its state-wide water plan.

U.S. Bureau of Reclamation

recently used it to

evaluate the supply & demand implications of

climate change in the Colorado River Watershed

Denver Water

explored the potential implications

of climate change within its Service Area

Tucson Water

applied it to address system and

resource uncertainties in its planning process

And there are many others…

(10)

Many Factors Can Influence a Water Issue

New Supply

Sources

Media

Coverage

Politics

Economic

Health

Growth

Climate

Change

Financing

Drought

Emerging

Contaminants

The

Environment

Conservation

Public

Perception

Supply

Reliability

How Many of

(11)

Denver Water’s Situation in 2008

Copyright © 2013 Southwest Water Resources Consulting, LLC

Denver Water experienced its worst annual drought of record in 2002.

It was coupled with a very large wildfire in its watershed.

The severe drought and wildfire threatened the reliability

and quality of Denver Water’s water supply.

Major conservation measures were implemented to reduce

per capita demand and hence the Community’s vulnerability.

For water planners, the concern was that the drought & wildfire could

be harbingers of what to expect with longer-term climate change.

More frequent coupled events like those experienced could impact

water quality & the Utility’s access to its Colorado River allotment.

UTILITY WAS UNCERTAIN ABOUT HOW TO PREPARE

FOR CLIMATE IMPACTS IN THE LONGER TERM

(12)

Denver Water’s

Scenario Planning Issue (2008)

“How can

Denver Water

maintain its

current level of service in terms of

supply reliability and water quality

(13)

Tucson Water’s Situation in 2004

Copyright © 2013 Southwest Water Resources Consulting, LLC

Tucson Water had system corrosion problems when shifting

from groundwater to imported CAP water in the early 1990s

CAP water’s high salinity & the City’s New Treatment Plant were

blamed for the widely-reported “red water” issues

Customers came to distrust CAP water, the New Plant, &

the UTILITY--CAP deliveries were suspended for 7 Years

Tucson came to use 40% of its CAP water by blending it with

groundwater via recharge & recovery. What about the rest?

Community came to accept CAP recharge but not necessarily

higher salinity & direct “chemical” treatment

(14)

Tucson Water’s

Scenario Planning Issue (2004)

“How should

the Utility

bring into full

use its two currently available

‘renewable’ water resources?”

§

Central Arizona Project Water

(15)

Using Scenarios in Water Utility Planning

Water Plan: 2000 – 2050 (2004)

http://cms3.tucsonaz.gov/files/water/docs/waterplan.pdf

Chapter 6: The Planning Process

Chapter 7: The Recommended Plan

Plate 1: Recommended Plan Summary

Appendix D: Planning Methodology

(16)

An Example of a Scenario Process

The Nine-Step Program

Identify the

issue’s driving

forces

2

Orient the

team & frame the

focal question /

issue

1

Differentiate

and rank the

driving forces

3

Identify actions

that address the

needs of each &

multiple futures

8

Develop the

scenario

narratives

6

Create the

scenario / future

framework

Identify the

most critical

certainties and

uncertainties

4

5

Explore the

implications of

each future

7

Map a strategy by

identifying ways

forward & indicators

of future change

(17)

What are the Most Important Drivers?

Understanding the System’s Influences

Regulation

Politics

Economy

Growth

Pre$$ure

Climate

Variability

Financing

Drought

Emerging

Contaminants

Environmental

Needs

Conservation

Public

Perception

New

$upply

$ources

System

Security

Water

Quality

Technology

Energy

Infra$tructure

Aging

Media

Coverage

Water

Rate$

(18)
(19)

Tucson Water’s List of Driving Forces

Given its Simpler Scenario Issue

1) 

Public or Political Resistance/Support for “Direct

Use” of New Treatment Plant

2) 

Public or Political Resistance/Support for “Indirect

Use” of New Treatment Plant

« »

« »

« »

« »

« »

« »

13) 

Public’s Willingness to Pay Extra for “Aesthetic”

Improvements to Water Quality

14)

Tolerance of Local Residents to New Facilities

15)

Environmental/Endangered Species Act Issues

(20)

Rank the Driving Forces

Identifying the Scenario Building Blocks

In

cr

ea

si

n

g

U

n

ce

rta

in

ty

MOST IMPORTANT

& CERTAIN

MOST IMPORTANT

&

UN

CERTAIN

(21)

Ranking Tucson Water’s Driving Forces

13

14 15

12

11

1

4

3

2 5

10

6 8

9

7

Source: Modified from Tucson Water

Increasing Importance

In

cr

ea

si

n

g

U

n

ce

rta

in

ty

(22)

Identifying the Most Critical Uncertainties

High-Impact Drivers that Can “Tip the Future”

In

cr

ea

si

n

g

U

n

ce

rta

in

ty

(13) Is the public willing to pay for

discretionary water-quality improvements to

the CAP/ groundwater blend?

(1) Will the public accept the use of the

City’s New Water Treatment Plant for direct

use of CAP water ? (Treatment Plant to Tap)

(23)
(24)
(25)

The “Classical” Scenario Matrix

Tucson Water’s Four End-Member Futures

Public Willing

to Pay Extra for

“Enhanced”

Water Quality

Scenario A

(+X,+Y)

Scenario D

(+X,-Y)

Scenario C

(-X,-Y)

Scenario B

(-X,+Y)

Public Only

Willing to Pay

Minimum to Meet

EPA Standards

Some “Direct”

Treatment of CAP

Water is Acceptable

All CAP Water Must

Be Recharged

Before Treatment

Y

X

Copyright © 2013 Southwest Water Resources Consulting, LLC

YES

NO

YES

(26)

The Scenario Continuum Approach

Exploring

Two End-Member Futures

(27)

The Scenario Continuum Approach

Exploring

Two End-Member Futures

Copyright © 2013 Southwest Water Resources Consulting, LLC

Scenario B

Uncertainty-4 (YES)

Uncertainty-4 (NO)

Certainty-A

Certainty-B

Uncertainty-1 (NO)

Uncertainty-2 (NO)

Certainty-A

Certainty-B

Uncertainty-1 (YES)

Uncertainty-2 (YES)

Scenario A

(28)

The Scenario Continuum Approach

Exploring

Two End-Member Futures

Scenario B

Uncertainty-4 (YES)

Uncertainty-4 (NO)

Certainty-A

Certainty-B

Uncertainty-1 (NO)

Uncertainty-2 (NO)

Certainty-A

Certainty-B

Uncertainty-1 (YES)

Uncertainty-2 (YES)

Many Critical

Uncertainties

Exploring

Compelling

Possibilities

Scenario A

(29)

The Dynamic Planning Environment

With Its Certainties and Many Uncertainties

(30)

Story B

Story A

Story C

Story D

Simplifying the Planning Environment

(31)

Defining the Range of Future Possibility

Credible Challenging Divergent

(32)

“Touchy

Feely”

The Power of the Narrative

A

Common

Meta” Scenario Structure

“Blue

Skies”

“Big Scary”

“Hard

(33)

Tucson Water’s Scenarios

Public Willing

to Pay Extra for

“Enhanced”

Water Quality

Surface

Enhancement

Enhanced

Recharge

Recharge

Only

Industry

Standard

Public Only

Willing to Pay

Minimum to Meet

EPA Standards

Some “Direct”

Treatment of CAP

Water is Acceptable

All CAP Water Must

Be Recharged

Before Treatment

Copyright © 2013 Southwest Water Resources Consulting, LLC

YES

NO

YES

(34)

Identifying the Functional Implications

What does each scenario mean to you?

WHAT

are the emerging challenges given your issue?

WHAT are the envisioned vulnerabilities and risks?

HOW is each scenario constrained? What are the

bottlenecks? HOW can you gain or lose given these

“limits” in your envisioned operative environment?

HOW is each scenario freer and more open? WHAT

are the emerging capabilities & opportunities? HOW

can you benefit or lose given this “openness”?

WHO else “wins” and “loses” given this future?

(35)

Implications Summary

“Blue Skies”

(Scenario A)

“Hard Labor”

(Scenario B)

“Big Scary”

(Scenario C)

“Touchy Feely”

(Scenario D)

Multi-National

&

National

Implication A

Implication B

Implication AA

Multi-State

&

State

Implication C

Implication D

Implication E

County/

Municipal/

Local

• 

Implication F

• 

Implication G

Organizational

(Internal)

• 

Implication H

• 

Implication I

• 

Implication J

• 

Implication K

(36)

Implications Summary

“Blue Skies”

(Scenario A)

“Hard Labor”

(Scenario B)

“Big Scary”

(Scenario C)

“Touchy Feely”

(Scenario D)

Multi-National

&

National

Implication A

Implication B

Implication AA

Implication B

Implication L

Implication M

Implication B

Implication L

Implication T

Implication A

Implication B

Implication L

Implication AA

Multi-State

&

State

Implication C

Implication D

Implication E

Implication D

Implication E

Implication N

Implication D

Implication N

Implication U

Implication V

Implication C

Implication D

Implication V

Implication BB

County/

Municipal/

Local

• 

Implication F

• 

Implication G

• 

Implication G

• 

Implication O

• 

Implication P

• 

Implication G

• 

Implication O

• 

Implication W

• 

Implication X

• 

Implication F

• 

Implication G

• 

Implication W

• 

Implication CC

Organizational

(Internal)

• 

Implication H

• 

Implication I

• 

Implication J

• 

Implication K

• 

Implication H

• 

Implication I

• 

Implication Q

• 

Implication R

• 

Implication H

• 

Implication Q

• 

Implication R

• 

Implication Y

• 

Implication H

• 

Implication I

• 

Implication R

• 

Implication Z

(37)

Identifying Potential Adaptive Actions

What can you do to prepare for each scenario?

How can the EMERGING VULNERABILITIES and

RISKS be addressed for you to operate successfully?

How can constraints and deficiencies be REMEDIED

or MITIGATED?

What would you do now or in the near-to-mid term if

you knew the future would turn out like this?

What would you no longer be able to do in this

future? What would you cut back or stop doing?

What (in)actions would JEOPARDIZE future viability?

What might you do that would make things HARDER?

(38)

Potential Action Summar

y

“Blue Skies”

(Scenario A)

“Hard Labor”

(Scenario B)

“Big Scary”

(Scenario C)

“Touchy Feely”

(Scenario D)

Multi-National

&

National

Action A

Action B

Multi-State

&

State

Action C

Action D

Action E

County/

Municipal/

Local

• 

Action F

• 

Action G

• 

Action H

• 

Action I

Organizational

(Internal)

• 

Action J

• 

Action K

• 

Action L

• 

Action M

(39)

Potential Action Summary

“Blue Skies”

(Scenario A)

“Hard Labor”

(Scenario B)

“Big Scary”

(Scenario C)

“Touchy Feely”

(Scenario D)

Multi-National

&

National

Action A

Action B

Action A

Action N

Action O

Action P

Action A

Action N

Action O

Action P

Action A

Action B

Action N

Action AA

Multi-State

&

State

Action C

Action D

Action E

Action C

Action E

Action Q

Action R

Action C

Action E

Action Q

Action R

Action W

Action C

Action E

Action Q

Action R

Action BB

County/

Municipal/

Local

• 

Action F

• 

Action G

• 

Action H

• 

Action I

• 

Action F

• 

Action H

• 

Action S

• 

Action T

• 

Action F

• 

Action H

• 

Action T

• 

Action X

• 

Action Y

• 

Action F

• 

Action H

• 

Action T

• 

Action Y

• 

Action CC

Organizational

(Internal)

• 

Action J

• 

Action K

• 

Action L

• 

Action M

• 

Action J

• 

Action L

• 

Action M

• 

Action U

• 

Action V

• 

Action J

• 

Action L

• 

Action U

• 

Action V

• 

Action Z

• 

Action J

• 

Action L

• 

Action U

• 

Action Z

• 

Action DD

(40)

Identifying Robust & Prudent Actions

All Potential

Actions

Scenario A

A , B, C, D, E

F, G, H, I, J, K

L, M, BB, DD

Scenario B

A, C, E, F, H,

J, L, M, N, O

P, Q, R, S, T,

U, V, W, Y

Scenario C

A, C, E, F, H

J, L, N, O, P, Q

R, T, U, V, W

X, Y, Z

Scenario D

A, B, C, E, F

H, J, L, N, Q

R, T, U, Y, Z

(41)

Identifying Robust & Prudent Actions

All Potential

Actions

Scenario A

A , B, C, D, E

F, G, H, I, J, K

L, M, BB, DD

Scenario B

A, C, E, F, H,

J, L, M, N, O

P, Q, R, S, T,

U, V, W, Y

Scenario C

A, C, E, F, H

J, L, N, O, P, Q

R, T, U, V, W

X, Y, Z

Scenario D

A, B, C, E, F

H, J, L, N, Q

R, T, U, Y, Z

AA, BB, CC, DD

Potentially

Robust Actions

A, C, E, F, H

J, L, N, Q, R

T, U, V, Y

THESE ARE

“LOW-REGRET”

ACTIONS

COMMON

TO

MULTIPLE

FUTURES

(42)

Identifying Robust & Prudent Actions

All Potential

Actions

Scenario A

A , B, C, D, E

F, G, H, I, J, K

L, M, BB, DD

Scenario B

A, C, E, F, H,

J, L, M, N, O

P, Q, R, S, T,

U, V, W, Y

Scenario C

A, C, E, F, H

J, L, N, O, P, Q

R, T, U, V, W

X, Y, Z

Scenario D

A, B, C, E, F

H, J, L, N, Q

R, T, U, Y, Z

Potentially

Robust Actions

A, C, E, F, H

J, L, N, Q, R

T, U, V, Y

Potentially

Prudent Actions

O, P, W, Z

BB, DD

THESE

ACTIONS

DEPEND ON

PERCEIVED

RISKS &

WHAT WE

MIGHT DO

TO

CONTAIN

(43)

Identifying Robust & Prudent Actions

All Potential

Actions

Scenario A

A , B, C, D, E

F, G, H, I, J, K

L, M, BB, DD

Scenario B

A, C, E, F, H,

J, L, M, N, O

P, Q, R, S, T,

U, V, W, Y

Scenario C

A, C, E, F, H

J, L, N, O, P, Q

R, T, U, V, W

X, Y, Z

Scenario D

A, B, C, E, F

H, J, L, N, Q

R, T, U, Y, Z

AA, BB, CC, DD

Potential

Robust Actions

A, C, E, F, H

J, L, N, Q, R

T, U, V, Y

Potential

Prudent Actions

O, P, W, Z

BB, DD

Potential

Recommended

Actions

C, H, J, L, N,

O, P, R, T, Y

W, DD

FINAL

SELECTION

WILL DEPEND

ON

ADDITIONAL

ANALYSIS

AND ONE’S

RISK

TOLERANCE

&

STRATEGY

(44)

Developing an Effective Strategic Plan

Some Things to Consider

Which “LOW-REGRET” strategies & actions are

common to MOST FUTURES?

Which actions apply only to one or two but could be

prudent hedges to off-set BIG POTENTIAL RISKS?

Which potential actions could serve MULTIPLE

PURPOSES over a WIDE RANGE OF CONDITIONS?

How might an evolving scenario BE INFLUENCED so

that it can be more likely ACHIEVED or AVOIDED?

What actions could increase the potential for “HIGH

(45)

Mapping a Scenario Strategy

Pre-Positioned and Prepared for Whatever Happens

Scenario

A

Scenario

B

Scenario

C

Scenario

D

Copyright © 2013 Southwest Water Resources Consulting, LLC

NOW

ROBUST STRATEGIES & ACTIONS COMMON TO

ALL/MOST FUTURES

WITH SOME HEDGES

CONTINGENT STRATEGIES & ACTIONS COMMON TO FUTURES A & B CONTINGENT STRATEGIES & ACTIONS COMMON TO FUTURES C & D ACTIONS For A ACTIONS For B ACTIONS For C ACTIONS For D

(46)

Tucson’s “Weighted Robust” Strategy

Pre-Positioned and Prepared in 2004

A

Surface

Enhancement

B

Industry

Standard

C

Recharge

Only

D

Enhanced

Recharge

STRATEGIES &

ACTIONS COMMON TO

ALL/MOST FUTURES

WITH SOME HEDGES

STRATEGIES

& ACTIONS

COMMON TO

FUTURES A & B

STRATEGIES

& ACTIONS

COMMON TO

FUTURES C & D

2004

(47)

Initiating Implementation

Moving Forward With a Flexible Plan

B

Industry

Standard

C

Recharge

Only

D

Enhanced

Recharge

Copyright © 2013 Southwest Water Resources Consulting, LLC

2004

Action Set #1

CAVSARP Expansion

CAP Delivery Flexibility

Rch vs Dir. Treat Study

Disinfection Evaluation

WQ/TDS Assessment

Public Preferences

SAVSARP Feasibility

Pipe Routing Studies

SOME DIRECT

TREATMENT

ALL

RECHARGE

A

Surface

Enhancement

(48)

A

Surface

Enhancement

B

Industry

Standard

C

Recharge

Only

D

Enhanced

Recharge

X

X

GO  

2004

Action Set #1

CAVSARP Expansion

CAP Delivery Flexibility

Rch vs Dir. Treat Study

Disinfection Evaluation

WQ/TDS Assessment

Public Preferences

SAVSARP Feasibility

Pipe Routing Studies

2006

SOME DIRECT

TREATMENT

X

ALL

RECHARGE

At First Junction

(49)

A

Surface

Enhancement

B

Industry

Standard

C

Recharge

Only

D

Enhanced

Recharge

Copyright © 2013 Southwest Water Resources Consulting, LLC

?

X

X

GO  

2004

Action Set #1

CAVSARP Expansion

CAP Delivery Flexibility

Rch vs Dir. Treat Study

Disinfection Evaluation

WQ/TDS Assessment

Public Preferences

SAVSARP Feasibility

Pipe Routing Studies

Action Set #2

SAVSARP Construction

Pipe Routing Studies

CAVSARP Expansion

CAP Delivery Flexibility

WQ/TDS Assessment

Triple-Bottom-Line Eval

2006

SOME DIRECT

TREATMENT

X

ALL

RECHARGE

Looking Beyond

(50)

Scenario Lessons Learned

Obtain explicit support from upper management

Engage a wide range of subject-matter experts

Establish a smaller “core” planning team to

reconcile differences generated in the larger

facilitated sessions & to provide guidance

Allow for intense professional disagreements

Keep the deliberative conversation moving and

alive—the Conversation is the Key

(51)

Thank You

[email protected]

References

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