•
Nathan Eagle
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
Big Data in Growth Markets
Small Data in Growth Markets
Data Reciprocity
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ACTIVE MOBILE SUBSCRIPTIONS
3 0 1 2 3 4 5 6 7 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
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ANDROID PRICE-POINT
4+ 3G
+ Wifi
+ GPS
+ Android
+ Touchscreen
=
$175 USD (Jan 2011)
$85 USD (Jan 2012)
$48 USD (Feb 2013)
$32 USD (October 2013)]
$26 USD (November
2013)
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WORLD’S MOST POPULAR OS
March 2014
1.3 Billion Windows
Users
1.35 Billion Android
Users
5ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
INTERNET USERS
6 0 0.5 1 1.5 2 2.5 3 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
#
Country
Users
(millions)
YoY Change
(millions)
Annual
growth
% of Internet
users
1
United States
146.8
5.2
3.7%
59.9%
2
India
114.8
36.7
47.0%
71.0%
3
Brazil
69.0
22.5
48.4%
69.6%
4
Indonesia
63.2
14.0
28.5%
86.8%
5
Mexico
35.7
6.5
22.3%
63.2%
6
Turkey
32.3
2.4
8.0%
88.1%
7
Philippines
30.2
5.7
23.3%
88.9%
8
UK
29.9
1.6
5.7%
62.5%
9
Germany
22.1
2.1
10.5%
38.0%
10
France
22.0
1.6
7.8%
53.0%
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THE VALUE OF AN EMERGING MARKET FB USER
8
"The unfair economic reality is that those already on
Facebook have way more money than the rest of the
world combined, so it may not actually be profitable
for us to serve the next few billion people for a very
long time, if ever. But we believe everyone deserves to
be connected.”
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THE VALUE OF AN EMERGING MARKET FB USER
9 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00%
Q2 2010 Q2 2011 Q2 2012 Q2 2013 Q2 2014 (e) Q2 2015 (e) Q2 2016 (e) Q2 2017 (e) Q2 2018 (e)
% of EM users % of EM revenue
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MOBILE OPERATOR DATA: CDR
10
CDR Column Elements
–
Caller (Texter) / Receiver
•
Hashed MSISDN
•
Hashed IMEI
–
Time / Duration
–
Cellular Towers
TYPICAL DATA
–
1 Month – 5 Years
–
5% – 100% of the population
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REACTIONS TO REGIONAL SHOCKS
11
•
Spatial Dynamic Bayesian
Anomaly Detection
–
Quantify tower-level behavioral
priors
N. Eagle and E. Horvitz. (2009).‘Spatial Dynamic Bayesian Anomaly Detection for Real-Time Disease Detection’, AAAI.
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MOBILITY & MALARIA: SOURCES AND SINKS
12
A. Wesolowski, N. Eagle, A. Tatem, D. Smith, A. Noor, R. Snow, and C. Buckee (2012). "Quantifying the impact of human mobility on malaria", Science, 338(6104), pp. 267-270.
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
H1N1, MEXICO, 2009
13ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
Big Data in Growth Markets
Small Data in Growth Markets
Data Reciprocity
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PREDICTING CHOLERA IN RWANDA?
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MOBILE PAYMENTS: SMS BLOODBANK
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L 17
• Over 85% of subscribers in
emerging markets are on
prepaid, or pay-as-you-go,
plans
• 10% of daily wages spent on
airtime
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
Jana Drives Consumer Action With
Mobile Airtime.
We Connect Global Companies to
3.48 Billion Emerging Market
Consumers in 102 Countries.
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L 19
Partnerships with 237 mobile phone carriers in 101
countries
Mobile Airtime Rewards in
over 70 currencies world-wide
Mobile interaction with the consumer – in any country, on any handset – using a range of
engagement channels 3.48 BILLION MOBILE SUBSCRIBERS MOBILE REWARDS PLATFORM MOBILE ENGAGEMENT
Global Footprint in 101 Emerging Markets Across Asia, the Americas, Sub-Saharan Africa, Middle East, and Eastern Europe
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L 20
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AL JAZEERA POLLS OVER 1,000 PAKISTANI
VOTERS IN 3 DAYS
OBJECTIVE:
+ To gather the opinions of average citizens in Pakistan in a short span of time on a newsworthy issue.
KEY RESULTS WITH JANA:
+ Collected and compiled the data in only 3 days.
+ Gathered location and demographic data, enabling the client to create an interactive geospatial graphic
+ Polled respondents on specific questions, and asked for their opinions about specific matters
K N O W
22
RESEARCH | POLL CONSUMERS ABOUT CURRENT TRENDS
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CNN GAINS INSIGHT ON A PRESSING ISSUE
FROM 20,000 AFRICAN RESPONDENTS
OBJECTIVE:
+ To gather the opinions of many people in Africa in a short span of time on a
newsworthy issue.
KEY RESULTS WITH JANA:
+ Conceptualized the product, collected the data, and ran the story in less than one week.
+ Collected 20,000 responses in four days + Gathered respondents from 11 African countries: Ghana, Kenya, Lesotho,
Namibia, Nigeria, Rwanda, South Africa, Tanzania, Uganda, Zambia, and Zimbabwe K N O W
23
RESEARCH | GENERATE RAPID INSIGHTS IN HARD-TO-ENGAGE LOCATIONS
“Using the Jana platform to reach the booming mobile market in Africa allowed us to engage far more people in more countries than we could have done by other means”
PETER BALE, VP & GM Digital for CNN INTERNATIONAL
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P&G SURVEYS 1000 UNDERSERVED
DETERGENT CONSUMERS IN KENYA
OBJECTIVE:
+ To determine laundry washing
habits, laundry brand satisfaction, and brand usage experience of consumers.
KEY RESULTS WITH JANA:
+ Gathered data from a representative sample composition of 1000 consumers across socio-economic, geographic, and age levels
+ Generated results faster than traditional research methods
K N O W
24
RESEARCH | UNDERSTAND AWARENESS AND USAGE AMONG RURAL CONSUMERS
“Based on the great insights we got from the mobile survey data, I can say that I would happily
recommend your services to the rest of the R&D community.”
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
UNITED NATIONS REDUCES COST BY 10X
WHILE GAINING GLOBAL INSIGHTS
OBJECTIVE:
+ To increase the speed and reduce the cost and timeline of understanding key UN constituents.
KEY RESULTS WITH JANA:
+ Decreased time to collect results by 65%
+ Increased respondents by 400% and footprint by 50%
+ Cut data collection costs by 80% K N O W
25
RESEARCH | IMPROVE REACH AT LOWER COST
“Jana reached 5x more respondents, at 10x less cost, in 49 countries.” 7,000 respondents 33 countries 6 months $5 MM total budget 40,000 respondents 49 countries 2 months $500ktotal budget
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
Big Data in Growth Markets
Small Data in Growth Markets
Data Reciprocity
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
ALL THIS DATA, AND DIGITAL ADVERTISING STILL
SUCKS.
27
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L
If we can redirect 50% of
the $200 billion spent on
emerging market
advertising, Jana will be
able to
provide one billion
people with the equivalent
of a 5% raise.
ENGAGE T HE NEXT BILLION P R O P R IE T A R Y A N D C O N F ID E N T IA L