Sales Force Automation - Made Easy
Sales Force Automation - Made Easy
Web based Sales Force Automation solution
Web based Sales Force Automation solution for Pharmaceutical Companies “SANfor Pharmaceutical Companies “SAN eReport”
eReport” SANeFORCE.co
SANeFORCE.com is m is providingprovidingSales Force Automation ”SAN e-Report” for 100+ companies overSales Force Automation ”SAN e-Report” for 100+ companies over 12 years, covering wide
12 years, covering wide industries like Pharmaceuticindustries like Pharmaceutical, OTC, al, OTC, FMCG and Diagnostics.FMCG and Diagnostics. SAN eReport provides valuable information on
SAN eReport provides valuable information on Daily visits to Daily visits to Doctors, Chemists, Stockists,Doctors, Chemists, Stockists, Primary and Secondary sales, Stocks of Samples/Gifts with Field Force. SAN eReport acts as Primary and Secondary sales, Stocks of Samples/Gifts with Field Force. SAN eReport acts as aa tool to keep the MR and the M
tool to keep the MR and the Managers inforanagers informed about the latest in the market and the Companymed about the latest in the market and the Company news. SAN eReport aims at reducing the drudgery of filling up
news. SAN eReport aims at reducing the drudgery of filling up long messy forms repeatedly andlong messy forms repeatedly and mailing two or three copies to the
mailing two or three copies to the corporate office, re-entering the forms in another applicationcorporate office, re-entering the forms in another application package etc. This section provides facilities for filling in the doctor visit details and
package etc. This section provides facilities for filling in the doctor visit details and also samplesalso samples & gifts distributed daily.
& gifts distributed daily.
Page:1: SAN eReport Modules and Features Page:1: SAN eReport Modules and Features
1.
1.Daily Calls ReportDaily Calls Report ••Doctor Profile SurveyDoctor Profile Survey
Updations Updations Competitor Management Competitor Management Analysis Analysis Doctor Product
Doctor Product PromotionsPromotions Qtywise POB -
Qtywise POB - Chemist&Chemist& Stockistwise
Stockistwise 2.
2.Std. Daywise Plan andStd. Daywise Plan and Tour Plan (TP) Tour Plan (TP) Master TP Preparation, TP Master TP Preparation, TP Deviation Deviation
TP based Daily Calls TP based Daily Calls
Report Report 3.
3.Internal EmailInternal Email
Automatic Missed Calls Automatic Missed Calls
-Alert(s) Alert(s)
TP Deviation - Auto
TP Deviation - Auto MessageMessage Territory Missed Coverage Territory Missed Coverage
-Alert(s) Alert(s)
Single click Mail to All / MR / Single click Mail to All / MR /
ASM etc ASM etc 4.
4.SampleSampleand Giftand Gift Management Management
Sample Status Field Force Sample Status Field Force
wise wise
Sample Vs Sales Sample Vs Sales Periodical Gift
Periodical Gift DistributioDistributionn
Why SANeFORCE.com? Why SANeFORCE.com?
Technology up gradation will be
Technology up gradation will be free (hardware and software)free (hardware and software) Well expertise in Pharmaceutical, OTC, FMCG
Well expertise in Pharmaceutical, OTC, FMCG IndustryIndustry
Regular Data Backup and Encrypted Data Security and Firewall Regular Data Backup and Encrypted Data Security and Firewall No Investment, No Software, No AMC
No Investment, No Software, No AMC CostCost No Hidden cost, Pay as you Use (“SaaS”) No Hidden cost, Pay as you Use (“SaaS”)
24/7 Telephonic Support for your Field Force, Hindi, English, etc 24/7 Telephonic Support for your Field Force, Hindi, English, etc Encrypted Data Security and Firewall
Encrypted Data Security and Firewall Dedicated Database and
Dedicated Database and Bandwidth,Bandwidth, Workflow Automation Rules and Tasks Workflow Automation Rules and Tasks
5.
5.Expense ManagementExpense Management Auto Expense Calculation for Auto Expense Calculation for
Field Force Field Force
Sales Incentive Calculations Sales Incentive Calculations 6.
6.Forum ManagementForum Management Post your Success Stories, Post your Success Stories,
HR Polices HR Polices
Scientific Information and Scientific Information and
FAQ FAQ 7.
7.Service / SponsorService / Sponsor Management Management
Doctor Service wise Sales Doctor Service wise Sales
Track Track
Region wise Service Track Region wise Service Track 8.
8.Campaign ManagementCampaign Management Campaign Doctor Visit and Campaign Doctor Visit and
Sales Sales
Campaign Doctor Gift Status Campaign Doctor Gift Status 9.
9.Primary & Primary & SecondaSecondaryry Sales Management Sales Management Primary Vs Secondary Primary Vs Secondary Statement Statement
Manager Cumulative Sales – Manager Cumulative Sales –
Secondary, & Primary Secondary, & Primary Sales Graphs
Sales Graphs 10.
10.Target ManagementTarget Management Target Vs Sales Target Vs Sales Target Fixation – Target Fixation – Qty&Valuewise Qty&Valuewise Manager Cumulative – Manager Cumulative –
Target & Achievement Target & Achievement Analysis of MR effort with Analysis of MR effort with respect to orders and respect to orders and deviations
deviations 11.
11.Task ManagementTask Management Assign the Tasks to Field Assign the Tasks to Field
Force Force
Pending Task Track Pending Task Track Evaluate the Tasks Evaluate the Tasks
. . . and more . . . and more Page:2: SAN eReport Benefits
Page:2: SAN eReport Benefits An industry like Pharma, where a vast
An industry like Pharma, where a vast number of sales force is to number of sales force is to be manage, it is inevitable that,be manage, it is inevitable that, the companies has to look for
the companies has to look for smarter options. One of the productive and feasible solutionssmarter options. One of the productive and feasible solutions would be to migrate the sales process management to an online platform.
would be to migrate the sales process management to an online platform. Once the process is made
Once the process is made online, the sales
online, the sales representat
representatives ives areare provided with the provided with the
updated information, no updated information, no matter where they are. It matter where they are. It helps in 3 ways.
helps in 3 ways.
Representatives have a Representatives have a
complete perspective of complete perspective of
Critical for Managers:
Critical for Managers: Managers need the right tools to gainManagers need the right tools to gain visibility into their Field Force activities and pipelines. With visibility into their Field Force activities and pipelines. With powerful MIS-Report, manager
powerful MIS-Report, managers can be s can be confident that they areconfident that they are maximizing team productivity.
maximizing team productivity. Ter
Territritory ory MaManagnagemeement:nt: wwiitth h SSAAN N eeRReeppoorrt t tteerrrriittoorryy mana
managemengement t capacapabilitbilities, ies, you you will will easieasily ly defindefine,e, administer,administer, an
analalysysisis, , anand d chchanange ge teterrrrititororieies s to to mamatctch h yoyour ur sasaleless or
their entire sales cycle at their entire sales cycle at any given point of time any given point of time Manages get a real time Manages get a real time
perspective of the entire perspective of the entire activity of his team, activity of his team, which will help him to which will help him to manage it well.
manage it well.
Corporate HQ gets instant Corporate HQ gets instant
data from the field, which data from the field, which they can leverage for they can leverage for marketing and Research marketing and Research purpose.
purpose.
evolving. evolving. Work
Workflow flow AutomAutomationation:: wiwith th SASAN N eReRepeporort t papararamemeteteririzezedd work
workflow flow autoautomatimation on helps helps stanstandaridarise se your your orgaorganizatnization’sion’s w
wororkfkfloloww to to auautotommatate e yoyouur r ssaaleles s prproocecesss s fofor r ggrreaeatterer operational efficiency, consistency
operational efficiency, consistency and control. The result isand control. The result is greater control over routine activities and the eliminated of greater control over routine activities and the eliminated of redundant task.
redundant task. Updated Reminders:
Updated Reminders: with SAN eReport, manager can schedulewith SAN eReport, manager can schedule regu
regular, automatlar, automated ed emaiemails ls for for themthemselvselves es and and their directtheir direct reports.
reports. Campaign
Campaign ManagemeManagement:nt: with SAN eReport, you have a singlewith SAN eReport, you have a single spot effectively planning your marketing spend, managing all spot effectively planning your marketing spend, managing all your
your initinitiativiatives es and and camcampaigpaigns, ns, and and analanalyzing yzing perfperformormanceance and result.
and result.
Document Management:
Document Management: SAN eReport acts as your on-demandSAN eReport acts as your on-demand resource for critical business material by
resource for critical business material by providing a commonproviding a common document.
document. Acc
Accuraurate te and and timtimely ely infinforormamatiotion n on on comcompetpetitiition on and and mamarkerkett trends to the top
trends to the top managementmanagement This will improve the human value
This will improve the human value and work efficiency inturn andand work efficiency inturn and Bet
Better ter cacall ll manmanageagemenment t in in terterms ms of of ququaliality ty and and numnumberbers.s. Si
Signgnifificicanant t dedecrcreaease se in in ovovererheheadads s ininclclududining g dadata ta enentrtry,y, validation, and other office
validation, and other office gadgetsgadgets Easi
Easily ly recorecord rd the details the details of of an an interinteractiaction, on, inclincludinuding g prodproductsucts de
detatailileded, , kekey y memessssagageses, , phphysysiciciaian n rereacactitionons, s, sasampmpleless dropped, follow up items, and
dropped, follow up items, and expenses.expenses.
Helps in managing the activity of sales force, to manage the Helps in managing the activity of sales force, to manage the
routes they work, and also the task they work on. routes they work, and also the task they work on. Im
Impapact ct of of didirerect ct mamarkrketetining g acactitivivitities es on on totop p MaMananagegemementnt Substantial reduction in Overheads, viz. Phone, Printing, Fax, Substantial reduction in Overheads, viz. Phone, Printing, Fax, Courier, Data-entry & Validation
Courier, Data-entry & Validation
Samplestransactions, including Sample dispatch, Sample receipt, Samplestransactions, including Sample dispatch, Sample receipt,
returns, disbursements, inventory counts, and adjustments. returns, disbursements, inventory counts, and adjustments. Transparent communication between subordinate and superior. Transparent communication between subordinate and superior. Without reading the email Field Force cannot access the SAN Without reading the email Field Force cannot access the SAN eReport.
eReport. It
It helphelps s to maintain a to maintain a detadetailed and iled and updaupdated customted customer er profprofilesiles ( Doctors / Chemist / Hospitals) in easy to use form.
( Doctors / Chemist / Hospitals) in easy to use form.
It will help the Marketing department to get insight into strategy It will help the Marketing department to get insight into strategy
execution and success from the field. execution and success from the field. It helps to
It helps to remove, mundane, repetitive, strenuous work from theremove, mundane, repetitive, strenuous work from the sales force.
sales force.
. . . and more . . . and more Page:3: SAN eReport Few of the MIS-Reports
Page:3: SAN eReport Few of the MIS-Reports
Pharma companies are required to continuously optimise their
Pharma companies are required to continuously optimise their sales force resources andsales force resources and effectiveness, as they tighten their focus on profitability, as well as revenue
effectiveness, as they tighten their focus on profitability, as well as revenue growth, because asgrowth, because as companies invest heavily in the development and marketing of new therapies, they are
companies invest heavily in the development and marketing of new therapies, they are alsoalso increasingly focus
increasingly focusing on Return on Investment (ROI). In ing on Return on Investment (ROI). In a dynamic market like this, where newa dynamic market like this, where new competitive threats emerge rapidly, there are bound to be massive changes overnight. Hence, competitive threats emerge rapidly, there are bound to be massive changes overnight. Hence, there arrives a need to
there arrives a need to implement a repetitive and a constant learning model that will enableimplement a repetitive and a constant learning model that will enable companies to identify different market shifts and build response plans in real time before their companies to identify different market shifts and build response plans in real time before their competitor
competitors s can gain can gain significasignificant market nt market share.share. Field Force Tool?
Field Force Tool?
Less time wasted searching Less time wasted searching through mazes of folder through mazes of folder and old emails
and old emails
Never sending an Never sending an out-of-date datasheet again date datasheet again Insight into which materials Insight into which materials
are most valuable to their are most valuable to their peers
peers
Instant insight into the Instant insight into the
company's history with company's history with customers and prospects customers and prospects Insight into the experiences Insight into the experiences
of their colleagues to of their colleagues to help close more deals help close more deals more quickly
more quickly
Help Field Force find and Help Field Force find and
learn about recently won learn about recently won deals similar to theirs deals similar to theirs Capture a full contact and Capture a full contact and
customer history customer history
Achieve business continuity Achieve business continuity
during personnel during personnel changes
changes
Help new reps get up to Help new reps get up to
speed quickly speed quickly
Ensure top-quality service Ensure top-quality service
no matter who the no matter who the customer speaks to customer speaks to
Product Exposure Product Exposure
Product wise Doctor Visit, Product wise POB Product wise Doctor Visit, Product wise POB Doctor wise - Productwise Rx Selection Doctor wise - Productwise Rx Selection DCR Analysis -MR / Manager
DCR Analysis -MR / Manager
Doctor Visit Category / Specialty / Product wise, Doctor Visit Doctor Visit Category / Specialty / Product wise, Doctor Visit
-Campaign wise Campaign wise
Field force Evaluations based on the KPIs Field force Evaluations based on the KPIs Call Average
-Call Average -Doctors, Chemists and StockistsDoctors, Chemists and Stockists Missed Calls -
Missed Calls - DoctorwisDoctorwise, Territorywise, Visit Typewisee, Territorywise, Visit Typewise MR - Manager
MR - Manager ComparisoComparison, Manager Joint Work Analysisn, Manager Joint Work Analysis
Micro Level Analysis for Manager, Visit analysis - HQ, EX and Micro Level Analysis for Manager, Visit analysis - HQ, EX and
OSwise OSwise
Sample Vs Sales, Gift issued Doctor Campaign wise, Sample Vs Sales, Gift issued Doctor Campaign wise,
. . . and more . . . and more
Page:4:
We strive to make our customers and their projects successful. As such we have many We strive to make our customers and their projects successful. As such we have many satisfied clients around the globe that have many
satisfied clients around the globe that have many nice things to say about nice things to say about us.us. Our Customer says:
Our Customer says:
Why SaaS “Software as a Why SaaS “Software as a Service”?
Service”?
Small and midsize Small and midsize
businesses (SMBs) face the businesses (SMBs) face the same challenges as larger same challenges as larger companies when it comes to companies when it comes to cutting costs and saving cutting costs and saving money in a difficult
money in a difficult
economy. Many are now economy. Many are now turning to software as a turning to software as a service (SaaS) which allows service (SaaS) which allows them to save money and them to save money and provide better service by provide better service by essentially renting as essentially renting as
opposed to purchasing their opposed to purchasing their business
business applicationsapplications.. Lowest Total Cost Of Lowest Total Cost Of Ownership
Ownership
Without any hardware to Without any hardware to purchase, scale, and purchase, scale, and
maintain; without operating maintain; without operating systems, database servers, systems, database servers, or application servers to or application servers to install; without
install; without consultantsconsultants and staff to manage it all, and staff to manage it all, and without frequent and without frequent upgrades…it’
upgrades…it’s easy s easy to seeto see why SaaS is so much less why SaaS is so much less expensive up front. Even expensive up front. Even more important, however, more important, however, are the
are the long-term savings.long-term savings. Gartner estimates that Gartner estimates that two-thirds of IT time and
thirds of IT time and budgetbudget is spent on
is spent on maintainingmaintaining infrastruc
infrastructure and ture and dealingdealing with updates. With SaaS, with updates. With SaaS, this waste becomes a relic this waste becomes a relic of the past.
of the past. Easy,
Easy, Behind-The-ScenBehind-The-Sceneses Upgrades
Upgrades
Customers of SaaS Customers of SaaS
applications benefit from applications benefit from instant deployment of new instant deployment of new versions, which means the versions, which means the entire customer base is entire customer base is
always working on the latest always working on the latest version, eliminating the version, eliminating the wasteful upgrade projects wasteful upgrade projects that currently plague the that currently plague the industry.
industry.
We are exceedingly glad to have chosen SANeFORCE.com for We are exceedingly glad to have chosen SANeFORCE.com for implementing SAN eSFA in our organization. It’s for true that our implementing SAN eSFA in our organization. It’s for true that our
Secondary Sales System has been enhanced in a very big way. Not only Secondary Sales System has been enhanced in a very big way. Not only did the deployment happen professionally, but they also helped us in did the deployment happen professionally, but they also helped us in significantly improving and establishing successful business relationships significantly improving and establishing successful business relationships with our clients. SAN eSFA met and exceeded all our requirements and the with our clients. SAN eSFA met and exceeded all our requirements and the support staffs were always there to solve any queries or concerns.
support staffs were always there to solve any queries or concerns.
General Manager, Bal Pharma Ltd, Bangalore. General Manager, Bal Pharma Ltd, Bangalore.
Working with SANeForce.com has been an absolute delight. Their product Working with SANeForce.com has been an absolute delight. Their product SAN eSFA is of impeccable quality and that's coupled with the team's SAN eSFA is of impeccable quality and that's coupled with the team's meticulous handling of our requirements. They've been very dedicated and meticulous handling of our requirements. They've been very dedicated and focused. We never had anny issues in communication or status updates. focused. We never had anny issues in communication or status updates. They were detail-oriented and prompt. Their support is undoubtedly par They were detail-oriented and prompt. Their support is undoubtedly par excellance. We'd love to work with them again
excellance. We'd love to work with them again General Manager, VasuGeneral Manager, Vasu Healthcare Limited, Vadodara.
Healthcare Limited, Vadodara.
SANeFORCE's team of technical experts is extremely dedicated and energetic. The SANeFORCE's team of technical experts is extremely dedicated and energetic. The team worked together in customizing and deploying SAN eSFA according
team worked together in customizing and deploying SAN eSFA according to our needs.to our needs. They were supportive, committed, adaptable and flexible.
They were supportive, committed, adaptable and flexible. M. Rajarathinam,M. Rajarathinam,
Director, MMC Healthcare Ltd, Chennai Director, MMC Healthcare Ltd, Chennai..
SANeFORCE.com helped us realize our two-year long dream. SANeSFA has SANeFORCE.com helped us realize our two-year long dream. SANeSFA has worked for our organisation and we now see
worked for our organisation and we now see our dreams as reality. Weour dreams as reality. We beleive that it is their
beleive that it is their market presence and excellent functional knowledgemarket presence and excellent functional knowledge in the pharmaceuticals industry that helped us succeed.
in the pharmaceuticals industry that helped us succeed. Director,Director, Pharma Synth Formulations Ltd, Delhi
Our Address: #15, Anusuya Street, Rangaraja Puram, K. K. Our Address: #15, Anusuya Street, Rangaraja Puram, K. K. Puram, Kodambakkam, Chennai – 600024
Puram, Kodambakkam, Chennai – 600024 Our e-mail Contact
Our e-mail Contact Support
Support [email protected]@saneforce.com
Information
Information [email protected]@saneforce.com
Accounts
Accounts [email protected]@saneforce.com
Our Phone Contact Our Phone Contact
S Saalleess 9988441166--3333333300,, 97890330089789033008 Technical Technical 98416-33330, 98416-33330, 98413167199841316719 Support Support 9841633330,9841633330,044-24732511044-24732511 Our website
Our website http://www.saneforce.com/http://www.saneforce.com/
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software
Field force automation Field force automation
Field person reporting software Field person reporting software
Web reporting for pharma companies Web reporting for pharma companies sfa system
sfa system
sales management
