2012 Redwood Analytics
®
User Conference
Analysis. Insight. Action.
September 10-12 • Miami
Welcome to the 2012
LexisNexis
®Redwood
Analytics
®User Conference!
Thank you for joining us at this year’s
conference. We are excited to bring together
business development, marketing, finance
and legal professionals for a few days of
analysis, insight and action. We hope you take
advantage of this opportunity to network,
learn and benefit from the experiences
of your colleagues, peers and the subject
matter experts at LexisNexis
®.
Our goal is to help you look at your client base
strategically, identify more profitable ways
to execute on your business development
plan and drive productivity using Redwood
Analytics solutions.
Registration Desk
If you have a question or need assistance, please visit the registration desk during these hours:
Monday, September 10
8:00 a.m. to 1:00 p.m. (The Living Room) and 1:00 p.m. to 5:00 p.m. (Grand Ballroom Foyer) Tuesday, September 11
7:30 a.m. to 5:00 p.m. (Grand Ballroom Foyer) Wednesday, September 12
7:30 a.m. to 11:45 a.m. (Grand Ballroom Foyer)
During the next several days, you’ll have the
opportunity to meet experts, learn about new
product features, provide input for future
product capabilities and create relationships
with LexisNexis
®representatives, as well as fellow
Hospitality & Networking Event
Special Gala Dinner at The Bath Club Tuesday, September 11
6:15 p.m. to 10:00 p.m.
We will celebrate your visit to South Florida at one of the area’s famed locations – The Bath Club. Built in 1926, The Bath Club has been at the heart of Miami Beach’s social scene for many years. It has hosted countless dignitaries, celebrities and several U.S. presidents. Restored to its grandeur, it will serve as the perfect back drop for this year’s Gala Dinner, including cocktails. After a full day of conference activities, take advantage of the private beach and billiard room to relax and enjoy the company of your peers.
We’ll gather around 6:15 p.m. in the Ritz-Carlton lobby to travel to The Bath Club.
Conference Attire/Dress Code
Business casual is the recommended and preferred attire for daily sessions and evening functions. Complimentary Wireless Internet Access
We are pleased to provide you with complimentary wireless connection during the conference. To take advantage of this free service, follow the instructions to log into the hotel guest network, and enter your name and room number. The internet charges will be removed from your final bill. For more information on accessing the hotel network, contact the front desk.
Use The Ritz-Carlton Network
Visit the Product Showcase in our
Innovation Room
You could win an Apple® iPad® 3
Please take a few minutes during the conference to stop by our Innovation Room (Ocean/Tuttle Rooms), a showcase of our solutions, and see all that LexisNexis®
CRM & Analytics has to offer for your firm. Everyone who stops by and provides feedback, will be registered for a drawing to win an Apple® iPad® 3.*
*NO PURCHASE NECESSARY. Drawing open to registered attendees of the 2012 LexisNexis® Redwood Analytics® User
Conference and who are residents of the 50 United States 18 years or older. Sweepstakes dates: September 10-12, 2012. Individual must visit the Innovation Room and fill out survey to be eligible. One entry per attendee. Prizes will be drawn at the conference. Only 1 grand prize will be awarded.
PwC’s Law Firm Services practice consists of
professionals dedicated to understanding the strategic and operational issues of the law firm sector, serving as leaders in the areas of Assurance, Tax, and Consulting and acting as business advisors to law firm management as they navigate today’s complex and expanding domestic and global challenges.
Our strong international network of law firm services professionals help law firms with global operations address key business issues. See www.pwc.com/us/lfs for more information.
Founded on over two decades of leasing expertise, CoreTech Leasing, Inc. provides technology hardware, software and soft cost lease solutions to some of the nation’s most distinguished law firms. Our flexibility, knowledge of the legal industry, consultative approach and full-disclosure practices make it a clear and cohesive process while building a trusted, long-term relationship. Visit www.coretechleasing.com.
Thank you to our sponsors
We give a sincere thank you to our valued sponsors for their support and
participation in helping us make this a world-class event.
Conference Sessions
We have broken the agenda into two primary tracks – a Thought Leadership Track and a Product Leadership Track. Sessions address the industry’s most pressing issues and showcase how Redwood Analytics software solutions can help legal, finance, business development and marketing professionals.
Download the Presentations Please visit
www.lexisnexis.com/intelligence/ redwood-user-conference.page
to get copies of the presentations. Ask the Experts
Take advantage of your time in Miami, and sign-up for a private 1:1 consultation with one of our Redwood Analytics product experts. Sign-up sheets will be located at the registration desks.
Join our Focus Group
We would like your opinion on complex issues around partner compensation. Sign up at the registration desk.
Earn CPE Credits
You can earn Continuing Professional Education (CPE) credit. Detailed CPE instructions for you to complete are included in your registration bag. Ensure you validate your attendance with a LexisNexis official and submit the form in the Conference collection box at the registration desk after the conference.
Keynote Speaker
Narendra Laljani, Director, Ashridge Business School Narendra Laljani is a director at Ashridge Business School, a leading international business school in the UK, where he teaches, researches and consults on business strategy. At Ashridge, he leads Qualification Programs and the Leading
Strategy and Change faculty group. He is also on the faculty for the consulting firm, Change Logic, which specializes in enabling organizations to respond successfully to disruptions in their market place.
Dr. Laljani’s main interests and expertise include strategic change, the strategic process, innovative growth
strategies and the challenges of building market-focused organizations. He works with senior managers and directors across a range of international organizations and industries. Dr. Laljani has worked with many
companies such as Carnegie Mellon Bank, Lafarge, Smith & Nephew and Unilever on consulting and executive education projects.
He received his Doctor of Business Administration from Cranfield University and has degrees in economics and management. Prior to joining Ashridge, Dr. Laljani worked with the chemical multinational ICI for 15 years in a variety of capacities.
The Ritz-Carlton Ballroom Salon 2 Salon 3 Salon 1 South Pointe Courtyard G aller y Venetian Tuttle Ocean McArthur Lummus Lincoln Collins Lapidus Fisher Boardroom
The Ritz-Carlton
®South Beach Floor Plans
LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. Juris is a registered trademark of LexisNexis, a division of Reed Elsevier Inc. “PwC” and “PwC US” refer to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate and independent legal entity. ©2012 PwC. All rights reserved. Apple and iPad are registered trademarks of Apple Inc. Other products or services may be trademarks or registered trademarks of their respective companies. © 2012 LexisNexis. All rights reserved.
2012 Redwood Analytics User Conference Agenda
September 10 The Ritz-Carlton Ballroom Thought Leadership Track Salon 1
Product Leadership Track
The Ritz-Carlton Ballroom Salon 2
Training
Lincoln, Lummus, McArthur Innovation Room Ocean/Tuttle
8:00 - 1:00 p.m. Registration Product Showcase
1:00 - 1:30 Welcome and Opening Remarks - The Ritz-Carlton Ballroom Salon 1 & 2 1:30 - 2:00 What’s New at Redwood Analytics - The Ritz-Carlton Ballroom Salon 1 & 2 2:00 - 2:45 ALM Survey Results - The Ritz-Carlton Ballroom Salon 1 & 2
2:45 - 3:00 Break - Ballroom Foyer
3:00 - 5:00 Innovation Keynote & Workshop - The Ritz-Carlton Ballroom Salon 1 & 2 5:15 - 6:15 Cocktail and Hors d’oeuvre Reception - The Ritz-Carlton Ballroom Salon 3
September 11 The Ritz-Carlton Ballroom Thought Leadership Track Salon 1
Product Leadership Track
The Ritz-Carlton Ballroom Salon 2
Training
Lincoln, Lummus, McArthur Innovation Room Ocean/Tuttle
7:30 – 8:30 a.m. Breakfast - The Ritz-Carlton Ballroom Salon 3 8:30 – 9:30 Firm Growth: All Partners are
Not Created Equal
How to Quantify a Partner’s Potential Value
Legal Project Management:
Hype or Reality in 2013 & Beyond
Redwood
Under the Hood ShowcaseProduct
9:30 – 10:30 Why ‘Unbreakable’ Firms Break:
Lessons Learned from 2011/2012
Client Panel:
Business Intelligence Best Practices
10:30 – 11:00 Networking Break - Ballroom Foyer & Lummus Foyer 11:00 – 12:00 p.m. Will Your Expansion
Strategy Succeed?
How Intelligence Informs Growth Strategies
Attorney Use of Insight & Intelligence:
How Firms Share Data with Partners
Preparing for Year End:
Steps to Take in Closing out the Firm’s Financials
Product Showcase
12:00-1:00 Lunch - The Ritz-Carlton Ballroom Salon 3
1:00 – 2:00 Pricing:
Setting Profitable and Competitive Rates
BI5 Success Strategies:
Dashboard Adoption Planning Alternative
Fee Arrangements: Hands-on Applications Product Showcase 2:00 – 3:00 Focus Group: Partner Compensation – Keeping Score Profitability 101:
What They Don’t Teach in Law Schools
3:00 – 3:15 Networking Break - Ballroom Foyer & Lummus Foyer 3:15 – 4:15 I Want My Attorneys to Act
More Like Salespeople:
What Rainmakers Do to Create Success
Financial Trends and a Spotlight on Partner
Compensation
Client Profiles in
LexisNexis Client Analysis Product Showcase
4:15 – 5:15 Client Roundtables Client Roundtables
6:15 – 10:00 Gala Dinner at The Bath Club
September 12 The Ritz-Carlton Ballroom Thought Leadership Track Salon 1
Product Leadership Track
The Ritz-Carlton Ballroom Salon 2
Training
Lincoln, Lummus, McArthur Innovation Room Ocean/Tuttle
7:30 – 8:30 a.m. Breakfast - The Ritz-Carlton Ballroom Salon 3 8:30 – 9:30 View from the GC World:
What Your Clients Wished You Knew
Billing & Collections 101:
Best Practices for Managing Firm Finances
List Reports and Grouping – Report Studio
Product Showcase
9:30 – 10:30 Business Intelligence 2015:
View of the Future of Intelligence in Firms
Ages and Stages Analysis in LexisNexis Client Analysis
10:30 – 10:45 Networking Break - Ballroom Foyer & Lummus Foyer 10:45 – 11:45 Benchmarking:
Making Sense of Market Data
Client Analysis 101:
Best Practices for Managing Firm Growth
Streamlining Practice
Group Reports ShowcaseProduct