Information System Services
FOIA data
This document was last updated in May 2015 – it will be routinely updated every six months.
Contents
Department Information ... 3
1) Organisational Chart……….3
2) General Information ... 3
3) IT Policies ... 4
4) Department Expenditure ... 4
5) Departmental Salaries………...5
6) Hardware Disposal………....6
7 Procurement Contact Summary……….6
Telephony ... 6
1) Mobile Phone ... 7
2) Fixed Line ... 7
3) Fixed Minutes ... 7
4) Fixed Broadband ... 7
5) PBX and VOIP……….8
6) Call Logger ... 8
Computing and Printing 9
1) Desktops ... 9
2) Laptops ... 9
2
4) Print Management Software ... 9
5) Scanning Software ... 9
6) Printers and Scanners……… …...10
7) Photocopiers………10
Software ... 10
1) Desktop Operating System, Microsoft Office, and Document Management Software .... 10
2) Windows Licenses ... 11
3) PDF Software………11
4) VMware……… 11
5) Anti-Virus……….11
6) LMS/VLE……… 12
7) ERP/EPM Software………12
8) Datebase Management Software………....12
9) Database Management Systems……….12
10) Hosted Services……… 13 & 14
Networking ... 14
1) Network Management Tool………15
2 Backup Software……….15
3) WAN……… 15
4) LAN………15
5) WIFI……… 15
6) SAN……….... 16
7) Server storage and Maintenance……….16
8) Hardware Load Balances and Maintenance………16
9) Website Restrictions……… 16
10) IP Address……… 16
11) Firewall……… 17
12) IT Hardware Disposal……….17
13) Agreements on Servers, Storage Devices, Network switches and Routers………....17
Audio – Visual Equipment ... 17
1) Existing Suppliers – over the last three years... 17
3
Department Information
1) Organisation Chart
INFORMATION SYSTEMS SERVICES
General Information
Total number of users in the university:
Total Number of ISS Employees: Director of ISS: 3734 staff 8558 Undergraduates 3149 Postgraduates 71 Richard Murphy
Director of Information Systems: Richard Murphy
ADMINISTRATION
Section Administrator: Susannah Jones (pt) ISS Section Secretaries:
Nicola Crossman (pt) Sue Goldsmith (pt)
Telephony & ISS Secretary:
Gwen Howe (pt)
SOUTHEND ICT TEAM CUSTOMER SERVICES SYSTEMS & NETWORKS MANAGEMENT INFORMATION
SYSTEMS ICT Manager
Matt Softly
Customer Services Manager
Tessa Rogowski Systems & Networks Manager Bret Giddings MIS Manager John Fell
Web Development Team
Web Systems Programmer:
Danny Blanchette Web Developers: Fenella Hewitt Janine Swann Matthew Palmer MIS Jo Almond Samuel Blake Adrian Birch David Phipps (pt) Elved Roberts Sharon Steeples Nick Turner Software Developer CRM: Richard White Business Analyst:
Elaine Atkins (maternity leave) Alison Green (maternity cover)
Business Analyst Graduate Trainee: Edward Barnes Development Managers: Vince Swann Vacancy Database Administrator: Kevin Smith Telecoms Senior Technician Andrew Tyne (pt) Database Officer Sandy Hart (pt) Networks
Manager: Andrew Larkin
David French Chris Phillips
Systems
Bryan Walls Alexis Wolton*
Data and Backup Specialist:
Colin Phillips
Email Specialist:
Ryan Wicks
Lab Support
Manager: Darin Cruickshanks
David Constable Christine Mead (pt) Tony Vigors (pt)
IT Training and Engagement
Coordinator: Vacancy Software and
Training Officer: Vacancy (pt) Training Officer: Jane Barrett (pt) Marketing Assistant:
Sally Swaine (pt)
Information Officer: Dan Jolly
ICT Support
Nick Cosh Jon Relph
IT and AV Technician
Mark Chamberlain
Audio Visual Services
Team Leader: Tim Warren Coordinator: Michael Rosevear
Robert Foster Maria Ntovrou Vacancy Trainee AV Technician: Joshua Richardson Desktop IT Services
Team Leader: Wayne Laughlin
Ian Killick Trevor Smith
Deployment: Nigel Bryant
Stephen Doubtfire
IT Logistics Coordinator: vacancy Trainee IT Technician: Bradley Imrie
Media Services
Technical Manager: John Moore
Daniel Chan Videographers: Anna Smith* Sarah Turnbull* Help Desk Coordinator: Russell Hannan Joanne Brammer-Walsh James Padovani Todor Barzlev Learning Technology Vacancy Catherine McLean Alex O’Neill Ben Steeples Software Developer – Richard Lerwill * IT Purchasing IT Purchasing Coordinator: Ainsley Wilkins
Accounts: Jane Ernst
planning/staffing/orgstructure/ISS organisation structure March2015
4
3) IT Policies
A list of updated IT policies can be found on the below link;
http://www.essex.ac.uk/it/about/policy/default.aspx
4) Department Expenditure
2013-14 2012-2013 2011-2012 2010-2011 Total £4,950,600 £4,918,028 £4,195,610 £3,960,821 Salaries £2,649,467 £2,445,982 £2,361,551 £2,370,790 Computing Service – Internal Maintenance 0 £16,992 £113,007 £116,134Operating Budget (ISS) £114,343 £154,181 £97,636 £100,690
Trading Accounts -£34,022 -£101,304 -£79,795 -£332,168
IT Maintenance Scheme -£212,148 -£188,183 -£185,308 -£36,371
Media Centre Trading £6,273 £13,950 -£962 £10,597
AVS Trading £35,443 £4060 £18,712 £0
ISS Southend £993 £50 £72.34 £28
Infrastructure £662,784 £570,345 £395,209 £593,542
Academic services £475,273 £663,739 £424,620 £293,398
Teaching Support and Training
£519,073 £643,405 £558,959 £418,610
Administrative Services £706,138 £694,807 £491,906 £425,569
2014-2015 estimated expenditure
The plan & budget document for 2014/2015 estimates ISS expenditure, excluding salaries, at £3,239,161. Total projected expenditure in ISS will be £6,159,652 for 2014-2015 (this includes a major University wide internal reorganisation of centrally funded equipment).
5) Department Salaries
5 are provided below;
Description: Pay scales:
http://www.essex.ac.uk/hr/current-staff/terms.aspx http://www.essex.ac.uk/hr/salary/salarypoints1-53.pdf
Director of Information Systems Services: Section administrator
ICT Manager (Southend): Customer Services Manager: Systems and Networks Manager: MIS Manager:
Southend ICT support: Telecoms Senior Technician: Entire MIS team:
Entire Web Development Team: Telecoms Senior Technician Networks Managers: Systems Team:
Audio Visual Services Team Leader: Audio Visual Services Coordinator: Desktop IT Services Team Leader: Media Services Technical Manager: Learning Technology Team
Learning Technology Software Developer: IT Training and Engagement Coordinator: Lab support Managers:
Software and Training Officer: Training Officer:
Marketing Assistant: Information Officer: ISS Section Secretaries: Telephony & ISS Secretary: IT and AV Technician: Database Officer:
Audio Visual services Team: Audio Visual services Apprentice: Desktop IT Services Deployment:
Desktop IT Services IT Logistics Coordinator: Desktop IT Services Team:
Desktop IT services Apprentice: Media Services Team:
Media Services Videographers: Help Desk Coordinator: Help Desk Team:
IT Purchasing Coordinator IT Purchasing Accounts: Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 7-11 Grade 1-11 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6 Grade 1-6
6) Hardware Disposal
Current Suppliers GB Asset Solutions Limited
6 Requirements to be considered:
Age of disposed equipment: When is the main disposal period: Quantity disposed of annually:
Fully WEEE compliant Local
Provide an asset list Reimbursement or zero cost
Five years on average. However, some items are kept for refurbishment, loans, and academic events.
Summer every year.
Approximately three pick-up trucks.
7) Procurement Contact Summary
Item Name Email Number
Hardware Disposal Wayne Laughlin [email protected] 01206873610 Mobile phone Kelly Mellows [email protected] 01206872954 Fixed Line Andy Tyne [email protected] 01206 872523 Fixed Minutes Andy Tyne [email protected] 01206 872523 Fixed Broadband Andy Tyne [email protected] 01206 872523 PBX and VOIP Andy Tyne [email protected] 01206 872523 Call Logger Andy Tyne [email protected] 01206 872523 Desktops Tessa Rogowski [email protected] 01206872775 Laptops Tessa Rogowski [email protected] 01206872775 Thin clients Tessa Rogowski [email protected] 01206872775 Print Management software Bret Giddings [email protected] 01206872577 Scanning software Ainsley Wilkins [email protected] 01206872779 Printers Ainsley Wilkins [email protected] 01206872779 Scanners Ainsley Wilkins [email protected] 01206872779 Photocopiers Kelly Mellows [email protected] 01206872954 Desktop operating system Ainsley Wilkins [email protected] 01206872779 Microsoft office Ainsley Wilkins [email protected] 01206872779 Document Management software Ainsley Wilkins [email protected] 01206872779 Windows Licenses Ainsley Wilkins [email protected] 01206872779 PDF Ainsley Wilkins [email protected] 01206872779 VMware Bret Giddings [email protected] 01206872577 Anti-virus Bret Giddings [email protected] 01206872577 lMS/VLE Tessa Rogowski [email protected] 01206872775 ERP/ERM John Fell [email protected] 01206872070 Database Management software John Fell [email protected] 01206872070 Network Management tool Bret Giddings [email protected] 01206872577 Backup software Bret Giddings [email protected] 01206872577 WAN Bret Giddings [email protected] 01206872577 LAN Bret Giddings [email protected] 01206872577 WIFI Bret Giddings [email protected] 01206872577 SAN Bret Giddings [email protected] 01206872577 Server Storage and Maintenance Bret Giddings [email protected] 01206872577 Hardware load balances and
Maintenance
Bret Giddings [email protected] 01206872577 Website restrictions Bret Giddings [email protected] 01206872577 Firewall Bret Giddings [email protected] 01206872577 Audio-Visual Tessa Rogowski
Tim Warren Michael Rosevear [email protected] [email protected] [email protected] 01206872775 01206873827 01206873827
Telephony
7
1) Mobile Phone
Existing supplier: Number of users: Contract expiry date: Contract review date: Contract value
Handsets location at the end of the
contract:
Vodafone 356 Connections June 2015.
Contract has been renewed as per Crown Commercial Framework.
This data will be updated in June 2015. Kept by departments
2) Fixed Line
Our current contract is for both fixed line and fixed minutes combined. We are also looking at a new tendering contract for Colchester and Southend which has the option to include Loughton at a later date.
Existing supplier: Number of users: Contract expiry date: Contract review date: Contract value (per annum):
Number of fixed lines:
Virgin Media (Colchester and Southend) Daisy (Loughton)
Approximately 4200 extensions N/A - Rolling contract
2015 Colchester: £42,000 + VAT Southend: £8500 + VAT Loughton: £6000 + VAT Colchester: 120 ISDN30 Southend: 420 ISDN30 Loughton: 10 ISDN30
3) Fixed Minutes
Existing supplier: Number of extensions: Contract expiry date: Contract review date: Minutes monthly spendVirgin Media Approximately 4200 N/A - Rolling 2015 Approximately £3000
4) Fixed Broadband
Existing supplier: Contract expiry date: Contract review date: Annual spend: JANET N/A N/A £58,0005) PBX and VOIP
8 Installation date:
Renewal date on any leased systems: Hardware brand:
Existing maintenance supplier: Total contract value:
Contract expiry date: Number of users:
August 2001 (Colchester) and 2007 (Southend)
New VOIP technology was installed at Loughton and Southend in 2013.
N/A
SOPHO is3000
Getronics novated from NEC UK £115,000 per annum
01/08/2017 with an additional one year option Approximately 4000
6)
Call Logger
Existing supplier: Contract expiry date: Contract review date: Contract value:BTS sigma 01/08/2017 01/06/2017
Call logger is inclusive of the MA4000 software, which costs £53000 + VAT. The call logger proportion, which is not separable, is worth £14000 + VAT.
9
Computing and Printing
1) Desktops
Existing suppliers: Quantity in use: Expenditure:Viglen, Stone, Apple, and Dell. 2984 (for the whole university)
Approximate annual total spend is £800,000. Viglen: £385,803.90 Stone: £300,340.80 Apple: £27,337.72 Dell: £9,129.44 Miscellaneous: £78,478.5
2) Laptops
Existing suppliers: Quantity in use: Expenditure:Apple, Dell, Getech, PC World and European Electronique ltd 447 (for the whole university)
Approximate annual expenditure is £143,071.13 A breakdown between suppliers is not possible.
3) Thin Clients
We do not purchase any thin-clients and have none in use.
4) Print Management Software
Existing software: Cost of software: Renewal date: Papercut £1600.00 per annum March 2015
5) Scanning Software
Existing software: Cost of software: Renewal date:In the PC labs ISS installs the associated software that comes with the scanners. This will vary from scanner to scanner (typically from Canon). N/A
N/A
6) Printers and Scanners
Existing suppliers:Annual expenditure:
We primarily purchase HP devices. Therefore, under NEPA, the suppliers we consider are XMA, Phoenix, HP Direct, and DTP. Out of these potential suppliers, we now primarily procure from, but are not limited to, XMA limited. Details can be found here:
http://nepa.procureweb.ac.uk/agreement-information.aspx
The total expenditure University wide for 2013/2014 was £45,784.81. This is for Printers and Scanners. The breakdown of this is shown below:
Supplier Expenditure 2013/14
Desk Top Publishing Group £4,974.44 E File UK Ltd £244.80
10 Contract review date:
Procurement details (framework):
Emos Information Systems Ltd £4,808.74 Insight Direct UK Ltd £380.92 MISCO £ 5,072.13 Onecall £59.98 XMA Ltd £29,380.74 Miscellaneous £863.06
The University does not have a contract with any NEPA registered supplier. However, these suppliers do have a contract length with NEPA. This contract lasts two years with the possibility of two one year extensions.
NEPA contract end date for these suppliers is 16/10/2015. NEPA review date for these suppliers is 16/10/2015.
Essex University is a member of the SUPC and we purchase through the NEPA framework.
7) Photocopiers
University (excluding Albert Sloman Library) – This is up to date as of March 2015
The University previously used Ricoh and ASL for photocopiers, on a quotation basis due to a relatively low spend. Any machines that are still with Ricoh or ASL are still maintained by the supplying contractor.
Existing Supplier: Sharp
Annual Spend: Approximately £40,000 Contract length: Five years
Contract end date: November 2017 Contract Review date: 2017
Procurement details: Kent County Council Framework
Albert Sloman Library
Existing supplier: Sharp Annual Spend: £2,554.80 Contract Length: 1 year
Contract end date: 31st September/October Annually
Procurement details: Framework details are unobtainable as it was originally let 18 years ago.
Software
1)
Desktop Operating System, Microsoft Office, and Document Management Software
Existing supplier: Existing software: Contract start date:
Insight Direct UK ltd
We standardise to office 2010 and windows 7 but have the option to install the latest software. The document management software used is SharePoint. 01/05/2015
11 Contract end date:
Expenditure:
30/04/2016
£56520 (Vat Included)
2)
Windows Licenses
The University contract with Insight Direct ltd is a combination of this and the above details. Existing supplier:
Contract start date: Contract end date: Expenditure Project pro:
CRM dynamics (CAL+server): Exchange CAL:
SQL servers: Server data centre:
Server enterprise connector:
Insight Direct UK ltd 01/05/2015 30/04/2016 £6009.60 (VAT included) £16527.60 (VAT included) £277.2 (VAT included) £27240 (VAT included) £7270.80 (VAT included) £124.80 (VAT included)
3)
PDF Software
Existing software: Cost of software: Contract start date: Contract end date:PDF creator and Adobe Acrobat £4500 per year for Adobe Acrobat 1/03/2015
28/2/2017
4)
VMware
Existing supplier:
Number of VMware servers: Number of virtual servers: Contract value:
Contract expiry date: Contract review date:
Phoenix Software Ltd 37 261 £32,000 per annum September 2015 July 2016
5)
Anti-Virus
Existing supplier: Existing software: Contract value: Expiry date: Review date: Foursys Sophos £20,000 per annum August 2017 August 20166)
LMS/VLE Existing software: Contract expiry date: Contract review date: ExpenditureMoodle
N/A – open source N/A – open source £0 licensing cost £0 external costs
12 How many users does it
support:
Self-hosted or dealt with by a third party:
How many employees manage it:
12,000 students Self-hosted 1.3
7)
ERP/EPM Software
The University of Essex does not use any ERP/EPM software.
8)
Database Management Software
The University of Essex does not use any database management software.
9) Database Management Systems - new
ISS standardises all corporate database systems on Microsoft SQL server with an aspiration to maintain these systems on either t latest full release or its immediate predecessor. Database management relies on MS SQL Management Studio. There are no 3rd-p utilities in place for more specialised database management nor are these considered necessary in the foreseeable future. As at 1 January 2015 ISS currently manages approximately 541 MS SQL databases across 23 servers which collectively require approximately 2.5TB of storage. All license costs are covered by the University’s overall Microsoft Campus Agreement at an approximate cost per annum of £58,000.
If applications requiring non-MS SQL server databases (e.g. Oracle, MySQL) are selected for procurement these can only norma proceed if the supplier is able to provide fully hosted solutions requiring no database management support from ISS.
Individual academic departments with their own server resources are free to adopt alternative database technologies but can expe support from ISS in the installation, configuration and management of these systems from ISS
10) Hosted Services - New
Below shows information indicating the various Host Services used at the University and there details for each. Type of Host: E-mail Provision (exchange)
Supplier Name: Microsoft (Via Janet amended contract) Average Annual Spend: £400 for the amended contract
Contract Duration: 5 Years Contract Expiry date: 2019 Contract Review Date: 2018
Contract description: Email for students
Contact Details: Bret Giddings, [email protected] 01206 872577 Type of Host: Outsourced (SaaS)
13 Average Annual Spend: £18,000 one off change
Contract duration: 1 year trial Contract expiry date: April 2014
Contract review date: Currently being reviewed
Contract description: Trial for an e-procurement system
Contact details: Dorothy Lolley [email protected] 01206 874718 Type of Host: Hosted Platform (SaaS)
Supplier Name: IGRASP Average Annual Spend: £29,000 Contract duration: 1 Year
Contract expiry date: November 2014 Contract review date: September 2014
Contract description: e-recruitment/talent management software
Contact details: Susie Morgan [email protected] 01206 873394 Type of Host: File Storage (web)
Supplier Name: Dropbox Average Annual Spend: less than £5000 Contract duration: 1 Year Contract expiry date: April 2015 Contract review date: March 2015
Contract description: Dropbox for business for some senior staff Contact details: Bret Giddings [email protected] 01206 872577 Type of Host: VOIP
Supplier Name: In-house as part of our merged traditional phone system and IP telephony Average Annual Spend: overall ~£200K
Contract duration: 3 Years Contract expiry date: August 2017 Contract review date: 2017
Contract description: In-house PABX and associated VOIP solution and a variety of telecoms providers for backhaul Contact details: Andy Tyne [email protected] 01206 872523
Type of Host: Contact centre
We do not have any pay-as-you-go plans requiring such a contact centre, hosted or otherwise. Type of Host: Unified Communication
We don’t have a centrally provided Unified communications solution, though some use facilities such
as Lync that come with the exchange email solution, though it should be noted that we don’t use Lync as part of our telephony system.
Type of Host: E-commerce
We don’t do any e-commerce type of activity where merchants are billed monthly or carry out any other types of order processing.
Type of Host Web
Our website provision is handled internally and is for the corporate web presence. The cost for this is met centrally rather than being internally charged to departments etc.
14
Networking
All hardware is bought with a 5 year/lifetime warranty so maintenance is not needed. • There are approximately 100 physical servers.
• 37 of these physical servers run VMware.
• These 37 VMware servers run 261 virtual servers.
1) Network Management Tool
Existing software: Devices managed: Complaints received: Contract value: Expiry date: Review date: HP openview
License is currently for 1000 devices. Expanding to 1500 on the next upgrade. None
Approximately £10,000 August 2015
August 2015
2) Backup Software
15 Contract expiry date:
Contract value: Review date:
August 2014 (rolling contract). Approximately £30,000.
Will be reviewed in early 2016 and potentially lead to a supplier change.
3) WAN
Existing supplier:Contract expiry date: Contract review date: Contract value:
Cable and Wireless (Hatfields to Roding House) November 2015 (Cable and Wireless)
November 2015 (Cable and Wireless) £7000 (Cable and Wireless)
4) LAN
Existing supplier: Hardware used: Approximate users: Contract expiry date:HP
HP pro curve
Approximately 20,000
N/A as switches are bought with life-time warranty.
5) WIFI
Existing supplier: Average annual spend: Name of equipment: Number of users:Wifi maintenance supplier: Contract value:
Contract start date: Contract expiry date:
WIFI service is provided in-house.
It is part of the universities networking costs. Aruba
Approximately 15,000 Khipu Networks Limited £30,000 per annum 05/07/2014 05/07/2015
6) SAN
Existing supplier: Hardware used: Approximate users: Dell Equallogic (various) 20,0007) Server Storage and Maintenance – new
Servers are bought with 5 years warranty and then replaced.
On purchasing server hardware in the past 2 years our organisation has spent around £120,000. As shown below Dell is our existing suppliers though when deciding which supplier to go with it would depend on the requirement and who wins the tender. Whilst most servers are Dell at present, we have had significant numbers of HP servers in the past when an HP supplier won the applicable tender process.
Bret Giddings, Systems and Networks manager, is responsible for purchasing server equipment, technically and commercially
Existing supplier:
Number of physical servers:
Dell
81(all onsite, though 4 aren’t at the primary University Campus) Of which 37 are VMware servers running 261 virtual servers.
16 Contract value: Expiry date: Review date: N/A N/A N/A
8) Hardware Load Balances and Maintenance
Existing supplier: Type of hardware: Review date: Maintenance: Contract value: System professions Kemp load master 2016
Maintenance included in the contract
£26,614 one off payment for the hardware and 5 years of maintenance.
9) Website Restrictions – new
We do not use any web filtering software. However, on occasion we will restrict websites which are deemed to be scamming students and staff.
It is not possible for the University to measure how many times online websites including Encyclopaedia, Wikipedia, Facebook or any other website pages as we don’t log this kind of information. Therefore we would be unable to provide any statistics to this.
In addition to this for the last academic year 2013/2014 there were not any reported students /staff banned temporarily or permanently, for attempting to download illegal content from the internet. There were also no users banned in the course of the year for accessing any kind of explicit adult content.
10) IP address
Data on the quantity of access attempts on any external IP address is not held by Information System Services.
11) Firewall
The University of Essex uses its own firewall build. Therefore, we do not have any supplier, contract details, or external expenditure.
Our firewalling policy is:
• Incoming: Default denies.
We then allow access to services (e.g. website, email etc…) as required • Outgoing: Default allows.
With a few minor restrictions – mainly no tcp/25 except from our SMTP servers, no SMB or SNMP.
12) IT Hardware Disposal -
newThe University doesn’t have a contractual company to dispose of redundant IT equipment although we make use of the following:
http://www.eolitservices.co.uk/ http://secureitad.co.uk/
http://www.austech.uk.net/
Because the University doesn’t use a contractual company we do not advertise upcoming contracts, or have expiry dates for contracts.
17
When choosing an IT disposal supplier the University would need to consider important factors. For example are they fully WEEE compliant, Locale, ISO industry certifications, asset auditing and accredited secure date wiping. For security accreditations we would undertake an in depth wipe of all date on any servers or storage systems. The University disposes of redundant IT equipment quarterly at our Colchester site and Bi-annually at our Southend site. On average 150 to 200 electrical items plus peripherals and miscellaneous items are collected on a normal collection. When this happens we would require an asset list and secure wipe certification back from the supplier for auditing purposes. Occasionally the University would receive a financial return from the IT disposal partner but this would depend on the value of the WEEE items.
In our estate we have about 21000 IT users.
The university doesn’t require onsite date destruction services.
The best contact at our sites for questions regarding IT disposal and WEE recycling in the organisation is Wayne Laughlin in Colchester and Jon Relph in Southend.
13) Agreements on Servers, Storage devices, Network switches and Routers -
NewMost of our servers, storage devices, network switches and routers are purchased with either: - Lifetime warranty (network switches and routers).
- 5 years warranty (servers and storage device) – we would then expect to replace the equipment under SUPC agreements and dispose of the old equipment.
So, this just leaves a couple of items under tape libraries and associated storage. This is
Item Cost Start End Level Supplier
Quantum Scalar i80 £1170 1/6/2014 31/5/2015 9x5xNBD MTi FC Switch £1152 1/6/2014 31/5/2015 9x5xNBD MTi Data Domain DD670 £27934 29/3/2014 28/3/2015 24x7 4 hour MTi Person responsible for maintenance support contracts:
Bret Giddings [email protected] Tel: 01206 87 2577
Audio – Visual Equipment
1) Existing Suppliers – over the last three years.
(Awaiting update from Sue*******)
Apple Distribution International Audio Plus Blacka Acoustics Ltd Blue Aran Ltd BT Business Direct Ltd Canford Audio plc CPC Ltd
Dimension data visual communications Ltd Dv247 Ltd Ebuyer (UK) Ltd Electrovision Ltd Entwine media Epiphan systems Gak.co.uk GV multi-media Impact Marcom Ltd Insight direct UK Ltd Insight visual systems Ltd
Knight international Lighting logic Ltd LMC audio systems Ltd Maplin electronics Ltd Matrix amplification Ltd Mercury AV Ltd Micro video services Ltd Misco
Music village Onecall Proav Ltd
Rapid electronics Ltd Roche audio visual RS components Ltd Saville audio visual Simply lamps Ltd
Snelling business systems Ltd Studiocare professional audio
18 Jack Jordan
John Hearn & sons
Touchvision Ltd Vdc trading limited
2) Expenditure
University of Essex fiscal year: August 2010 – July 11 - £325,715 August 2011 – July 12 - £356,087 August 2012 – July 13 - £398,192
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