Relay Conference Captioning
Real-time captioning allows deaf
and hard-of-hearing individuals
to actively participate.
www.njrelaycc.com
www.njrelaycc.com
“
It’s really neat that
I can participate in
a conference call
online or in-person
meeting without
missing information!
”
Presentations and Training Available
A team of outreach specialists are available to provide free demonstrations, training, presentations or support on how to use RCC in your home or off ice. Contact us today if interested.
Contact Information:
www.njrelaycc.com
NJ Relay Contact
■Aparna Lele
Relay Program Manager 201 Route 17 North Sprint, 3rd Floor Rutherford, NJ 07070 ■
Voice: 201-355-0579 or 866-995-6170 ■
Email: [email protected]
New Jersey Relay is a free telecommunications service provided by Sprint and approved by the New Jersey Board of Public Utilities (the Board). Through a contract with the Board, Sprint provides full telephone accessibility to people who are deaf, hard of hearing or have a speech disability.
A-FMNJ-0005
Relay Conference Captioning (in-person or remote) is easy and eff icient. Take a look at the step-by-step diagrams below. It is easy
Deaf/hard-of-hearing participant types comments or questions and sends them to the captioner via the Internet.
Deaf/hard-of-hearing participant reads the captioned messages on the display screen.
A captioner reads aloud the deaf/ hard-of-hearing participant’s comments or
questions to conference call participants.
While conference call participants are speaking, the captioner listens and streams captions to a deaf/
hard-of-hearing participant’s device.
While the participants speak during the in-person meeting, the remote RCC captioner listens and delivers live, real-time streamed text to an Internet connected computer.
RCC participants can follow along with the dialogue by reading it on-screen as it is spoken and captioned.
Relay Conference Captioning for Teleconference Calls
Remote Relay Conference Captioning for In-Person Meetings
to use live captioning that enables everyone to participate.
What is Relay Conference Captioning?
Deaf and hard-of-hearing individuals or people with hearing loss can participate in meetings (in-person or remote), phone calls, videoconferences and multi-party teleconference calls in a functionally equivalent basis with Relay Conference Captioning (RCC).
NJ Relay is a free telecommunications service including Relay Conference Captioning (RCC) provided by Sprint and approved by the New Jersey Board
of Public Utilities (the Board). Through a contract with the Board, Sprint provides full telephone accessibility to people who are deaf, hard of hearing or have a speech disability.
Using the same high-quality captioners that provide closed captioning for television, you can receive live, realtime text streamed to an Internet-connected computer/laptop anywhere in the world.
Technical Requirements
NJ RCC Video Demo
Technical Support
■
Internet Explorer 6.0 and above,
Chrome, Firefox, or Safari.
■
JavaScript and cookies enabled in
the browser.
■
Microsoft Windows ME, NT, 2000, XP,
Vista, Windows 7, Windows 8, or Mac OS X.
■
800 x 600 screen resolution,
1024 x 768 or higher recommended.
■
High Speed Internet or 3G/4G*
wireless network service required.
■
No need to download software.
* Data charges may apply
To see a video on how RCC works in the off ice:
Scan the QR code with your mobile phone. Or visit
njrelay.com/relay-conference-captioning-rcc
Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider or others.
■
Hours of Operation:
24 hours a day/7 days a week
■
Priority Tech Support :
800-590-4203
■
24-Hour Emergency Support:
800-590-4197
Please limit calls to the 24-hour emergency number to “on-air” or “during live event” problems or issues.
■
Support E-mail:
How do I schedule the RCC service?
■ Make an appointment at least
48 hours (two working days) in
advance to guarantee the service.
■ Arrange for a toll-free conference/
audio bridge for a captioner to hear everything that is said during phone call or in-person meeting to deliver captions to your screen.
■ Go to www.njrelaycc.com ■ Click the Book an event now link.
■ Fill out required information on the
online form including:
■ Contact and event information ■ Teleconference call number
and access code
■ Date and time of event ■ Provide specific information
(i.e., proper names, call agenda, speaker or PowerPoint notes, etc.) in order to receive accurate captioning.
■ Once the call is booked and
your captioner is assigned, you will receive an e-mail from the RCC service with the Event ID and the web address for you to access your captioned call.
Scheduling Support:
■
E-mail: [email protected] ■ Fax: 720-489-5994
■ Call: 800-590-4197
Hours of Operation: Sunday through Saturday 24 hours a day/7 days a week
Relay Conference Captioning
Real-time captioning allows deaf
and hard-of-hearing individuals
to actively participate.
www.njrelaycc.com
www.njrelaycc.com
“
It’s really neat that
I can participate in
a conference call
online or in-person
meeting without
missing information!
”
Presentations and Training Available
A team of outreach specialists are available to provide free demonstrations, training, presentations or support on how to use RCC in your home or off ice. Contact us today if interested.
Contact Information:
www.njrelaycc.com
NJ Relay Contact
■Aparna Lele
Relay Program Manager 201 Route 17 North Sprint, 3rd Floor Rutherford, NJ 07070 ■
Voice: 201-355-0579 or 866-995-6170 ■
Email: [email protected]
New Jersey Relay is a free telecommunications service provided by Sprint and approved by the New Jersey Board of Public Utilities (the Board). Through a contract with the Board, Sprint provides full telephone accessibility to people who are deaf, hard of hearing or have a speech disability.
A-FMNJ-0005
Relay Conference Captioning (in-person or remote) is easy and eff icient. Take a look at the step-by-step diagrams below. It is easy
Deaf/hard-of-hearing participant types comments or questions and sends them to the captioner via the Internet.
Deaf/hard-of-hearing participant reads the captioned messages on the display screen.
A captioner reads aloud the deaf/ hard-of-hearing participant’s comments or
questions to conference call participants.
While conference call participants are speaking, the captioner listens and streams captions to a deaf/
hard-of-hearing participant’s device.
While the participants speak during the in-person meeting, the remote RCC captioner listens and delivers live, real-time streamed text to an Internet connected computer.
RCC participants can follow along with the dialogue by reading it on-screen as it is spoken and captioned.
Relay Conference Captioning for Teleconference Calls
Remote Relay Conference Captioning for In-Person Meetings
to use live captioning that enables everyone to participate.
What is Relay Conference Captioning?
Deaf and hard-of-hearing individuals or people with hearing loss can participate in meetings (in-person or remote), phone calls, videoconferences and multi-party teleconference calls in a functionally equivalent basis with Relay Conference Captioning (RCC).
NJ Relay is a free telecommunications service including Relay Conference Captioning (RCC) provided by Sprint and approved by the New Jersey Board
of Public Utilities (the Board). Through a contract with the Board, Sprint provides full telephone accessibility to people who are deaf, hard of hearing or have a speech disability.
Using the same high-quality captioners that provide closed captioning for television, you can receive live, realtime text streamed to an Internet-connected computer/laptop anywhere in the world.
Technical Requirements
NJ RCC Video Demo
Technical Support
■
Internet Explorer 6.0 and above,
Chrome, Firefox, or Safari.
■
JavaScript and cookies enabled in
the browser.
■
Microsoft Windows ME, NT, 2000, XP,
Vista, Windows 7, Windows 8, or Mac OS X.
■
800 x 600 screen resolution,
1024 x 768 or higher recommended.
■
High Speed Internet or 3G/4G*
wireless network service required.
■
No need to download software.
* Data charges may apply
To see a video on how RCC works in the off ice:
Scan the QR code with your mobile phone. Or visit
njrelay.com/relay-conference-captioning-rcc
Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider or others.
■
Hours of Operation:
24 hours a day/7 days a week
■
Priority Tech Support :
800-590-4203
■
24-Hour Emergency Support:
800-590-4197
Please limit calls to the 24-hour emergency number to “on-air” or “during live event” problems or issues.
■
Support E-mail:
How do I schedule the RCC service?
■ Make an appointment at least
48 hours (two working days) in
advance to guarantee the service.
■ Arrange for a toll-free conference/
audio bridge for a captioner to hear everything that is said during phone call or in-person meeting to deliver captions to your screen.
■ Go to www.njrelaycc.com ■ Click the Book an event now link.
■ Fill out required information on the
online form including:
■ Contact and event information ■ Teleconference call number
and access code
■ Date and time of event ■ Provide specific information
(i.e., proper names, call agenda, speaker or PowerPoint notes, etc.) in order to receive accurate captioning.
■ Once the call is booked and
your captioner is assigned, you will receive an e-mail from the RCC service with the Event ID and the web address for you to access your captioned call.
Scheduling Support:
■
E-mail: [email protected] ■ Fax: 720-489-5994
■ Call: 800-590-4197
Hours of Operation: Sunday through Saturday 24 hours a day/7 days a week
What is Relay Conference Captioning?
Deaf and hard-of-hearing individuals or people with hearing loss can participate in meetings (in-person or remote), phone calls, videoconferences and multi-party teleconference calls in a functionally equivalent basis with Relay Conference Captioning (RCC).
NJ Relay is a free telecommunications service including Relay Conference Captioning (RCC) provided by Sprint and approved by the New Jersey Board
of Public Utilities (the Board). Through a contract with the Board, Sprint provides full telephone accessibility to people who are deaf, hard of hearing or have a speech disability.
Using the same high-quality captioners that provide closed captioning for television, you can receive live, realtime text streamed to an Internet-connected computer/laptop anywhere in the world.
Technical Requirements
NJ RCC Video Demo
Technical Support
■
Internet Explorer 6.0 and above,
Chrome, Firefox, or Safari.
■
JavaScript and cookies enabled in
the browser.
■
Microsoft Windows ME, NT, 2000, XP,
Vista, Windows 7, Windows 8, or Mac OS X.
■
800 x 600 screen resolution,
1024 x 768 or higher recommended.
■
High Speed Internet or 3G/4G*
wireless network service required.
■
No need to download software.
* Data charges may apply
To see a video on how RCC works in the off ice:
Scan the QR code with your mobile phone. Or visit
njrelay.com/relay-conference-captioning-rcc
Technical support is limited to the functions of Relay Conference Captioning and is not designed to assist participants with issues related to their computer, Internet connection, conference calling provider or others.
■
Hours of Operation:
24 hours a day/7 days a week
■
Priority Tech Support :
800-590-4203
■
24-Hour Emergency Support:
800-590-4197
Please limit calls to the 24-hour emergency number to “on-air” or “during live event” problems or issues.
■
Support E-mail:
How do I schedule the RCC service?
■ Make an appointment at least
48 hours (two working days) in
advance to guarantee the service.
■ Arrange for a toll-free conference/
audio bridge for a captioner to hear everything that is said during phone call or in-person meeting to deliver captions to your screen.
■ Go to www.njrelaycc.com ■ Click the Book an event now link.
■ Fill out required information on the
online form including:
■ Contact and event information ■ Teleconference call number
and access code
■ Date and time of event ■ Provide specific information
(i.e., proper names, call agenda, speaker or PowerPoint notes, etc.) in order to receive accurate captioning.
■ Once the call is booked and
your captioner is assigned, you will receive an e-mail from the RCC service with the Event ID and the web address for you to access your captioned call.
Scheduling Support:
■
E-mail: [email protected] ■ Fax: 720-489-5994
■ Call: 800-590-4197
Hours of Operation: Sunday through Saturday 24 hours a day/7 days a week
Relay Conference Captioning
Real-time captioning allows deaf
and hard-of-hearing individuals
to actively participate.
www.njrelaycc.com
www.njrelaycc.com
“
It’s really neat that
I can participate in
a conference call
online or in-person
meeting without
missing information!
”
Presentations and Training Available
A team of outreach specialists are available to provide free demonstrations, training, presentations or support on how to use RCC in your home or off ice. Contact us today if interested.
Contact Information:
www.njrelaycc.com
NJ Relay Contact
■Aparna Lele
Relay Program Manager 201 Route 17 North Sprint, 3rd Floor Rutherford, NJ 07070 ■
Voice: 201-355-0579 or 866-995-6170 ■
Email: [email protected]
New Jersey Relay is a free telecommunications service provided by Sprint and approved by the New Jersey Board of Public Utilities (the Board). Through a contract with the Board, Sprint provides full telephone accessibility to people who are deaf, hard of hearing or have a speech disability.
A-FMNJ-0005
Relay Conference Captioning (in-person or remote) is easy and eff icient. Take a look at the step-by-step diagrams below. It is easy
Deaf/hard-of-hearing participant types comments or questions and sends them to the captioner via the Internet.
Deaf/hard-of-hearing participant reads the captioned messages on the display screen.
A captioner reads aloud the deaf/ hard-of-hearing participant’s comments or
questions to conference call participants.
While conference call participants are speaking, the captioner listens and streams captions to a deaf/
hard-of-hearing participant’s device.
While the participants speak during the in-person meeting, the remote RCC captioner listens and delivers live, real-time streamed text to an Internet connected computer.
RCC participants can follow along with the dialogue by reading it on-screen as it is spoken and captioned.
Relay Conference Captioning for Teleconference Calls
Remote Relay Conference Captioning for In-Person Meetings
to use live captioning that enables everyone to participate.
