Knowledge. Further excellence. Learning & Development Solutions. sgs academy

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HoW can you and your Business get tHe

rigHt

training to continuously develop?

expertise

aBility

enHanced performance

BeHaviour

retention

KnoWledge

furtHer excellence

transformation

sKills

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sgs

academy

course overvieW for malaysia

In today’s fast moving market sectors, keeping up-to-date with industry best practice, technical standards and

current legal and regulatory compliance expectations throughout your value chain is an integral part of professional

development. As is ensuring you and your team have the skills to achieve your goals effectively. With help from

the SGS Academy, you and your business can gain the knowledge you need to continually adapt the way you

work, keeping ahead of market developments and enabling you to continuously develop all aspects of your career

and organisation. Whatever your level of knowledge, our experts will support you in progression to the next level.

Wherever your organisation is in terms of development, we give you the knowledge to develop further.

sgs

academy

– transforming people and Businesses

As the leader in professional training, we draw on our years of worldwide experience to provide effective learning

and development opportunities. We make a difference to individuals, teams and businesses, nurturing talent

and enabling continuous organisational progression. Our specialists partner with course participants, identifying

improvement objectives and supporting the professional journey. Visit

www.sgs.my/academy

our training

Our experts deliver high quality professional training across a wide range of subjects and industries, providing detailed information and guidance relevant to all stages of your value chain. Our courses fall into three broad areas:

management systems and standards training

SGS Academy training gives you a complete understanding of the essential requirements of management systems and standards. Whether you are a lead auditor or executive, interested in a particular ISO Standard or management system, we deliver courses that suit all audiences from foundation and awareness training, through to accredited Lead Auditor courses that meet Certification Body training criteria requirements. We also provide training on non-accredited management systems processes.

compliance training

Expert information and guidance is essential to ensure you and your organisation adhere to the necessary duty-of-care, laws, regulations, standards and policies. Our solutions give you the knowledge you need to feel confident in advising those around you and in evaluating that you are in full compliance with health and safety, sustainability, integrity, environmental guidelines and regulations.

management, leadersHip and soft sKills training

Developing talent is a critical component of continuous improvement. Our courses are designed to help you and your team work more effectively internally and externally. By enhancing your management and leadership skills, developing your strategic thinking and moving your communications skills to the next level you are transforming

courses

full details on all our courses can also Be found at

WWW.sgs.my/academy

all our course options are developed WitH tHe aim of delivering you cost effective training solutions. for some, special rates may apply, please asK for more details.

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BooKing

+603 2095 9200

WWW.sgs.my/academy

[email protected]

format

We all approach training in different ways and have to fit in our professional development around our day-to-day responsibilities. With this in mind, our training solutions are offered in a variety of delivery formats so that you can choose those that are best suited to your individual requirements and the needs of your organisation. Our experts deliver face-to-face training in the form of public courses where you can join your industry peers and through in-house courses designed to meet the specific needs of your organisation. If you prefer the flexibility of online training, we also offer SGS Academy e-learning solutions with WMDO. Further to this, there is the option of choosing a blended learning approach combining face-to-face and e-learning into a practical and rewarding overall training package.

puBlic courses

Joining our face-to-face public courses gives you the opportunity to meet with colleagues from related industries and discuss course topics with others who have identified the same types of issues. As a result, you can share and gain best practice knowledge, not only from our SGS experts, but also from those in similar organisational roles. Throughout all discussions our experienced and knowledgeable tutors help you to evaluate your insights so you are subsequently able to make considered decisions when approaching strategic changes within your business. Public courses are on fixed dates, please refer to our course calendar for more information.

in-House courses

Running a standard or customised course at your premises allows you to shape the message and style of the presentation to suit the culture of your organisation. It is the most convenient and cost-effective solution if you wish to train a number of staff in the same location, or when confidentiality is an issue. Once we have agreed the dates and location for your training course, our experts work with you to identify and evaluate your learning objectives and to customise the course content to ensure they are met.

e-learning courses

If you are looking for a flexible learning solution that you or those in your organization can fit around your schedule, our e-Learning training offers an ideal solution. SGS ACADEMY and the World Medical Device Organisation (WMDO) offer a programme of more than 200 e-learning sector-specific professional courses. The WMDO learning portal, the medical device industry’s most trusted source for professional online training, consists of an unparalleled range of courses. These are suitable for regulatory affairs, quality, marketing and commercial, clinical, manufacturing and design staff within organisations of any size. To register, please visit www.wmdo.org/sgs.

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Quality management systems

stay aHead aBove tHe rest

Qm

sf

Qms foundation • level one 1 day

Designed for anyone who wants to gain knowledge on the fundamental principles and concepts of quality in accordance with ISO 9001.

please call us for a no oBligation Quote

Qm

sdc

QMS EFFECTIVE DOCUMENTATION CONTROL AND MANAGEMENT • LEVEL TWO 1 day

Designed for anyone who wishes to design and structure the QMS documentation in accordance to the standard.

Qm

sm

r

Qmr management sKills 2 days

Designed for those who are taking up the role of the QMR. Covers the roles and

responsibilities of the MR – to ensure the establishment, implementation, maintenance and improvement of the QMS.

Qm

si

m

p

QMS IMPLEMENTATION • LEVEL TWO 2 days

Aims to equip participants with the knowledge and skills to design, implement and maintain an effective QMS.

Qm

si

a

QMS INTERNAL AUDITOR • LEVEL TWO 2 days

Designed for anyone who wants to gain knowledge and skills to perform internal audits to maintain and improve the QMS, in accordance with ISO 19011.

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Quality management systems

stay aHead aBove tHe rest

Qm

sl

ac

QMS LEAD AUDITOR COURSE • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to audit management systems against ISO 9001, in accordance with ISO 19001. This course also covers managing the audit program which qualifies the participant for registration to the IRCA auditor scheme.

Course certified by IRCA. Number A17038.

our courses are delivered from a variety of locations including Kuala lumpur, penang & JoHor BaHru.

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automotive - Quality management systems – iso/ts 16949

stay aHead aBove tHe rest

tsf

ISO/TS 16949 FOUNDATION • LEVEL ONE 2 days

Designed for anyone who wants to gain knowledge on the fundamental principles and concepts of quality in accordance with the Automotive Quality Management Systems.

ts

iQ

ISO/TS 16949 INTERNAL AUDITOR • LEVEL TWO 3 days

tsf

m

ea

FAILURE MODE & EFFECT ANALySIS ( FMEA) • LEVEL TWO 2 days

This course offers an insight to various aspects of the process to determine potential failures, specifically for the development and linkage of process flows, PFMEAs and control plans.

tsa

pQ

p

advanced product Quality planning & control plan (apQp) and production part

APPROVAL PROCESS (PPAP) • LEVEL TWO 2 days

Addresses all the elements of APQP and PPAP, to define processes relative to your organisation and focuses on determining if all customer engineering, design records and specification requirements are properly understood.

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automotive - Quality management systems – iso/ts 16949

stay aHead aBove tHe rest

tsm

sa

MEASUREMENT SySTEMS ANALySIS (MSA) • LEVEL TWO 2 days

Designed to provide overall insight of MSA in controlling and improving the production process by using relevant statistical methods in analysing the measurement system.

ts

sp

c

STATISTICAL PROCESS CONTROL (SPC) • LEVEL TWO 2 days

Designed to help familiarize the usage of relevant statistical tools to enable the SPC to control and improve the production process.

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medical - Quality management systems

stay aHead aBove tHe rest

m

f

ISO 13485 FOR MEDICAL DEVICES: FOUNDATION AND IMPLEMENTATION • LEVEL ONE & TWO 2 days

Designed for anyone who wants to gain knowledge on the fundamental principles and concepts in accordance to the ISO 13485 Medical Devices Quality Management Systems standard including techniques for performing risk assessments.

m

ia

INTERNAL AUDITOR FOR ISO 13485 • LEVEL TWO 3 days

m

lac

ISO 13485 LEAD AUDITOR • LEVEL THREE 5 days

This course aims to provide participants with the knowledge and skills necessary to carry out audits of management systems against ISO 13485: 2003, in accordance with ISO 19011.

gdp

m

di

a

INTERNAL AUDITOR FOR GDP MD • LEVEL TWO 2 days

Designed for anyone who wishes to acquire skills to perform internal audits for maintenance and further system improvement.

gdp

m

d

good distriBution practices for medical devices (gdpmd) foundation & _{IMPLEMENTATION • LEVEL ONE & TWO} 1 day

Designed to cover all elements required to establish and implement the system which meets regulatory requirements.

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medical - Quality management systems

stay aHead aBove tHe rest

W

m

do

World medical device organisation (Wmdo) e-learning courses

SGS ACADEMY and the World Medical Device Organisation (WMDO) offer a programme of more than 200 e-learning sector-specific professional courses. The WMDO learning portal, the medical device industry’s most trusted source for professional online training, consists of an unparalleled range of courses. These are suitable for regulatory affairs, quality, marketing and commercial, clinical, manufacturing and design staff within organisations of any size.

Our courses cover the regulatory requirements of many global markets, clinical evaluation and investigations, risk management, quality systems and healthcare economics. Each is devised to introduce the basic information vital to your organisation’s success to both individuals and groups. Larger organisations can also benefit from management tools for monitoring learning progress. These e-learning solutions complement the existing public classroom courses and the tailored in-house learning and development programmes provided by SGS ACADEMY. TO REGISTER, PLEASE VISIT WWW.WMDO.ORG/SGS.

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oil & gas - Quality management systems – iso 29001

stay aHead aBove tHe rest

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gc

f

FOUNDATION & IMPLEMENTATION OF ISO 29001 • LEVEL ONE 2 days

Covers the fundamental principles and documentation of ISO 29001 for the petroleum, petrochemical & natural gas industries, as well as requirements for product and service supply organizations.

o

gc

ia

INTERNAL AUDITOR FOR ISO 29001 • LEVEL TWO 2 days

Designed for anyone who wants to gain knowledge and skills to perform internal audits to maintain and improve the QMS for O&G industries, in accordance with ISO 19011.

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oil & gas - Quality management systems – iso 29001

stay aHead aBove tHe rest

food safety management systems

fsm

sf

FSSC 22000 / ISO 22000 ( ISO 22000 + ISO22002) – FOUNDATION • LEVEL ONE 2 days

This course provides an introduction to the FSSC 22000 (GFSI recognized scheme), covering food safety requirements.

fs

m

si

m

FSSC 22000 IMPLEMENTATION AND DOCUMENTATION • LEVEL TWO 3 days

This course introduces food safety personnel to the requirements, development and

implementation of the FSMS and includes detailed coverage of HACCP principles, and setting up of the food team.

fs

m

si

a

FSSC 22000 INTERNAL AUDITOR • LEVEL TWO 3 days

Designed for anyone who wants to gain knowledge and skills to perform internal audits to maintain and improve the FSMS, in accordance with ISO 19011.

fs

m

sl

ac

FSSC 22000 LEAD AUDITOR COURSE • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to perform management system audits to maintain and improve the FSMS, in accordance with ISO 19011.

Course certified by IRCA. Number A17304.

gm

p

ISO 22002 – GOOD MANUFACTURING PRACTICES FOR THE FOOD INDUSTRy • LEVEL ONE 1 day

Covers the requirements for food manufacturers in setting up a hygienic environment in accordance with ISO 22002 which satisfies part of the requirements for FSSC 22000.

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safe food, Better Business

gm

pp

a

cK

PAS 223 – PRP FOR FOOD PACkAGING INCLUDING DESIGN • LEVEL ONE 1 day

Designed for food packaging manufacturers to meet requirements for food safety while setting up a suitable working environment.

B

rc

ia

BRC GLOBAL STANDARD FOR FOOD SAFETy - INTERNAL AUDITOR • LEVEL TWO 1 day

This course provides good practices and guidance for anyone who is tasked to implement, maintain and improve the BRC through internal audits.

fs

m

sa

lg

FOOD ALLERGEN AND MANAGEMENT • LEVEL ONE 1 day

This course covers the types of food allergens and its management to avoid cross contamination.

fs

m

sde

f

DEFENDING FOOD AND DRINk : PAS 96 • LEVEL ONE 1 day

This course covers an introduction of requirements set by PAS 96 for defending food and drink safety including assessing threats.

gm

pB

2

GMP + B2 FOR ANIMAL FEED • LEVEL ONE 2 days

This course covers the requirements for animal feed.

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safe food, Better Business

g

m

pB2

ia

GMP+B2 ANIMAL FEED - INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is tasked to implement, maintain and improve the GMP B2 through internal audit

H

ac

cp

HACCP FOUNDATION • LEVEL ONE 1 day

Designed for anyone who requires the fundamentals of HACCP principles and implementation.

H

ac

cp

ia

HACCP INTERNAL AUDITOR • LEVEL TWO 2 days

Designed for anyone who wants to gain knowledge and skills to perform audits for HACCP in accordance to ISO 19011.

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environmental management systems

em

sf

ENVIRONMENTAL MANAGEMENT SySTEMS ISO 14001 – FOUNDATION • LEVEL ONE 1 day

Designed to provide an overview of the fundamental principles of ISO14001 as a tool for the management of environmental aspects and impacts.

ems

a

i

ENVIRONMENTAL ASPECTS & IMPACT EVALUATION • LEVEL TWO 1 day

This course provides insight on the techniques of how to conduct aspect and impact

assessment and evaluation of significant aspects leading to development of control measures.

em

sac

t

environmental laW 1 day

Designed to cover laws and regulations relevant to an organizations’ businesses and operations.

em

si

a

ENVIRONMENTAL MANAGEMENT SySTEMS INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is tasked to implement, maintain and improve the EMS through internal audit.

em

sl

ac

ENVIRONMENTAL MANAGEMENT SySTEMS LEAD AUDITOR COURSE • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to perform management system audits in accordance to ISO 19011. This course also covers managing the audit program which qualifies the participant for registration to the IRCA auditor scheme.

Course certified by IRCA. Course number A17262. IEMA approved.

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environmental management systems

stay green, yet efficient

em

sl

ac

o

n

ENVIRONMENTAL MANAGEMENT SySTEM LEAD AUDITOR CONVERSION COURSE • LEVEL

tHree 3 days

Designed for those who have already attended an IRCA certified LAC course of another discipline. This course is certificated by the IRCA.

Course number A17468.

em

sc

f

CARBON INVENTORy LEAD VERIFIER COURSE • LEVEL THREE 4 days

This course provides an understanding of carbon accounting and reporting principles, with the reporting and verification requirements of ISO14064-Parts 1 and 3.

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energy management systems

en

m

sf

ENERGy MANAGEMENT SySTEMS FOUNDATION • LEVEL ONE 1 day

This course provides an overview of the fundamental principles of ISO 50001 as a tool for the management of energy use and to evaluate its significance, as well as prioritising a program to reduce energy usage.

en

mi

m

ENMS IMPLEMENTATION AND DOCUMENTATION • LEVEL TWO 3 days

Designed for anyone involved in energy management to effectively design and implement an Energy Management System, including detailed definitions of energy terminologies and applications in accordance to ISO 50001.

en

m

si

a

ENMS INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is tasked to implement, maintain and improve the Energy Management System through internal audit.

en

m

sl

a

c

ENMS LEAD AUDITOR COURSE • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to perform management system audits in accordance to ISO 19011. This course also covers managing the audit program which qualifies the participant for registration to the IRCA auditor scheme.

Course certified by IRCA. Course number A17574.

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energy management systems

occupational HealtH and safety management systems

o

H

sf

OHSAS FOUNDATION • LEVEL ONE 1 day

This course provides the fundamental principles and applications of occupational heath & safety in the context of OHSAS 18001.

o

H

sm

s

MS 1722 FOUNDATION • LEVEL ONE 1 day

This course provides the fundamental principles and applications of occupational heath & safety in the context of MS 1722 and with integration to OHSAS 18001.

H

ir

ac

HAzARD IDENTIFICATION, RISk ASSESSMENT AND CONTROL (HIRAC) • LEVEL TWO 1 day

This course provides insight on the techniques of how to conduct HIRAC leading to incident avoidance at the workplace.

o

H

sl

aW

osHa act and regulations and tHeir application on oHsas 18001 1 day

This course is designed to suit the applied industry in order to identify, understand and apply the relevant act and regulations in the workplace.

o

H

si

a

OHSAS INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is tasked to implement, maintain and improve the OSHMS through internal audit.

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HealtHy WorKplace, HealtHy WorKforce – Better Business delivery

o

H

sl

a

co

n

OHSAS LEAD AUDITOR CONVERSION COURSE • LEVEL THREE 3 days

Designed for those who have already attended an IRCA certified LAC course of another discipline. This course is certificated by the IRCA.

Course number A17894.

BB

s

BEHAVIOURAL-BASED SAFETy TRAINING • LEVEL TWO 2 days

Designed for anyone involved in OSH-related matters based on the principles of behavioural psychology which is a technique for modifying the behaviour of workers to make them work safely.

ppe

PERSONAL PROTECTIVE EQUIPMENT • LEVEL TWO 1 day

This course covers the proper usage of essential PPE required by industries.

o

H

sc

H

em

SAFE HANDLING OF CHEMICALS • LEVEL TWO 1 day

This course provides good practices and methods for personnel involved in handling of hazardous substances.

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information security & information tecHnology services management systems

ism

sf

INFORMATION SECURITy MANAGEMENT SySTEMS FOUNDATION • LEVEL ONE 1 day

Designed for anyone who wants to gain knowledge on the fundamental principles and concepts in accordance to ISO 27001.

is

m

si

a

ISMS INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is tasked to implement, maintain and improve the ISMS through internal audit.

is

m

sl

a

c

ISMS LEAD AUDITOR • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to perform information security management systems audits in accordance to ISO 19011. This course also covers managing the audit program which qualifies the participant for registration to the IRCA auditor scheme. Course certified by IRCA. Course number A17279.

it

sm

sf

information tecHnology services management systems foundation and

IMPLEMENTATION • LEVEL ONE & TWO 2 days

This course provides an understanding of the fundamentals principles and applications of ITSMS in accordance to ISO 20000.

si

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it

sm

lac

ITSLAC LEAD AUDITOR • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to perform management systems audits in accordance to ISO 19011. This course also covers managing the audit program which qualifies the participant for registration to the IRCA auditor scheme. Course certified by IRCA. Course number A17404.

tl

m

sf

TL 9000 QUALITy MANAGEMENT SySTEMS FOUNDATION • LEVEL ONE 2 days

This course provides the understanding and fundamental requirements of quality excellence for the telecommunication industry (QuEST forum).

tl

m

si

a

TL 9000 INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is tasked to implement, maintain and improve the TLMS through internal audit.

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corporate social responsiBility

sa

f

SA FOUNDATION • LEVEL ONE 1 day

Designed for anyone who wants to gain knowledge on the fundamental principles and concepts in accordance with SA 8000, or similar industry specific codes-of-conduct for CSR standards as required.

sa

lac

SOCIAL SySTEM LEAD AUDITOR • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to perform social management systems audits in accordance to ISO 19011. This course also covers managing the audit program which qualifies the participant for registration to the IRCA auditor scheme. Course certified by IRCA. Course number A17270.

sa

26 f

ISO 26000 GUIDELINES ON SOCIAL RESPONSIBILITy FOUNDATION • LEVEL ONE 1 day

Designed for anyone who wants to gain knowledge on the quality fundamental principles and concepts in accordance with ISO 26000.

sa

26 a

dt

ISO 26000 GUIDELINES ON SOCIAL RESPONSIBILITy ADOPTION COURSE • LEVEL TWO 2 days

Designed for organizations who wish to adopt the principles of good governance in accordance to ISO 26000.

sa

26 ia

ISO 26000 GUIDELINES ON SOCIAL RESPONSIBILITy INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is responsible to implement, maintain and improve the social responsibility program through internal audit.

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se

de

x

im

SMETA - WORkSHOP ON DOCUMENTATION, SySTEM REQUIREMENTS & IMPLEMENTATION •

level tWo 2 days

Designed for anyone who wishes to adopt this standard’s requirements in line with their business needs while satisfying the commitment as a responsible and reliable supplier.

se

de

xi

a

SMETA - INTERNAL AUDITOR • LEVEL TWO 2 days

Designed for personnel who are required to maintain the system by performing internal audits, covering all aspects of auditing principles and audit methodologies.

accountaBility

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Business continuity management systems – risK management

Bc

m

sf

BUSINESS CONTINUITy MANAGEMENT SySTEMS FOUNDATION • LEVEL ONE 1 day

Designed for anyone who wants to gain knowledge of the fundamentals, principles and concepts in accordance with ISO 22301.

Bc

m

sr

is

K

risK management – tecHnical 1 day

Designed for anyone who manages business risks based on ISO 31000, the generic guidelines of risk management.

Bc

m

si

a

BCMS INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is involved in the implementation, maintenance and improvement of the BCMS through internal audit.

Bc

m

sl

a

c

BUSINESS CONTINUITy MANAGEMENT SySTEMS LEAD AUDITOR • LEVEL THREE 5 days

Designed for anyone who wants to gain knowledge and skills to perform management systems audits in accordance to ISO 19011. This course also covers managing the audit program which qualifies the participant for registration to the IRCA auditor scheme. Course certified by IRCA. Course number A17494.

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supply cHain management systems

sc

m

sf

SUPPLy CHAIN MANAGEMENT SySTEMS FOUNDATION • LEVEL ONE 1 day

This course is designed for anyone who wants to gain knowledge on the fundamental principles and concepts in accordance with ISO 28000.

sc

m

si

a

SUPPLy CHAIN MANAGEMENT SySTEMS INTERNAL AUDITOR • LEVEL TWO 2 days

This course provides good practices and guidance for anyone who is involved in the

implementation, maintenance and improvement of supply chain security through internal audit.

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supply cHain management systems

natural resources

fs

c

FSC CHAIN OF CUSTODy AND TRADEMARkS • LEVEL ONE 1 day

This course is designed to cover the requirements of the FSC chain of custody for anyone who wishes to establish, implement and maintain the standard.

m

tc

s

MTCS/PEFC CHAIN OF CUSTODy • LEVEL ONE 1 day

This course is designed to cover the requirements of the MTCS/PEFC chain of custody for anyone who wishes to establish, implement and maintain the standard.

is

cc

iscc - german cHain of custody 1 day

This course is designed to cover the requirements of the ISCC chain of custody for anyone who wishes to establish, implement and maintain the standard.

rs

po

rspo – supply cHain 1 day

This course is designed to cover the requirements of the chain of custody for anyone who wishes to establish, implement and maintain the standard.

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integrated management systems

im

sf

2

foundation training for any one standard comBined WitH Qms: - Qms+ems

- Qms+oHs - Qms+fsms

1 day

These modules cover the structure and requirements of the standards involved, their similarities, methodologies and benefits of integration.

im

sf

3

foundation training for ims - Qms + ems +oHs 2 days

This module covers the structure and requirements of the standards involved, their similarities, methodologies and benefits of integration.

eH

s

foundation training for ims - environmental HealtH and safety 1 day

This course is designed to cover the requirements of the EHS for anyone who wishes to establish, implement and maintain the standards, their similarities and benefits of integration.

ea

iH

ir

ac

environmental aspects & impact and Hirac 1 day

An integration approach to assess risk pertaining to environmental impacts and work related injuries and illnesses.

eH

sl

aW

environmental & occupational HealtH and safety laWs and regulations and

tHeir applications 2 days

Covers all relevant Acts and Regulations pertaining to environmental & occupational health and safety that organizations subscribe

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integrated management systems

production efficiency improvement

7 Q

c

7 Qc tools 2 days

Covers using the 7 QC tools to identify problem causes, analyze data, perform evaluations and rectify problems.

8dp

r

8d proBlem solving and reporting 2 days

Covers constructive and recognizable steps to problem solving

rc

a

root cause analysis and effective corrective action 2 days

Covers the methodology to recognise problems and how to solve problems permanently.

Ka

iZ

en

KaiZen for continual improvement 2 days

Covers the philosophy of Kaizen, methods for setting up and implementation of Kaizen for projects.

Q

cc

icc

Quality control circle & innovative control circle (Qcc & icc) 2 days

Covers the methodologies for formation of QCC and ICC, the implementation and the benefits.

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production efficiency improvement

tQ

m

total Quality management (tQm) 2 days

Covers the complete overview and structure for a total quality management program in your organization.

5sip

5s implementation program 1 day

Designed for anyone who wishes to implement good housekeeping methodologies for production efficiency.

5sl

a

5 s lead auditor 3 days

This course is designed for the 5S team on how to establish, implement and monitor the 5S program and cultivate the 5S culture including live audits at site.

do

e

design of experience (doe) 2 days

Deals with planning, conducting, analyzing and interpreting controlled tests to evaluate the factors that control the value of a parameter or group of parameters for a well controlled production.

po

Ka

yo

Ke

poKa-yoKe error proofing 1 day

Covers mechanisms that help an equipment operator avoid (yokeru) mistakes (poka). Its purpose is to eliminate product defects by preventing, correcting, or drawing attention to human errors as they occur.

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production efficiency improvement

B

sc

Balanced score card 2 days

Designed for those who are involved in setting, implementing and monitoring the performance of relevant objectives and targets and finding solutions to attain them.

6s

yel

lo

W

six sigma – yelloW Belt 2 days

This Six Sigma Awareness training provides participants with the concepts and methodologies to begin initiating Six Sigma programs, the background history and developments in Quality and Six Sigma, Six Sigma concepts, Six Sigma processes, strategies, focus of key players and their roles and responsibilities in a Six Sigma system.

6s

g

ree

n

six sigma- green Belt 8 days

This course provides participants with the essential building blocks for improving business processes in their organizations. The training is structured systematically into five phases (D.M.A.I.C.) The training uses examples, case studies and exercises on critical issues of industry.

6s

Bl

a

cK

six sigma – BlacK Belt 16 days

This course provides details and advanced tools and techniques used and real applications for improving business processes in their organizations to manage and lead projects based on the five phases (D.M.A.I.C.). The training uses examples, case studies and exercises on critical issues of industry.

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proJect management

m

Bp

mapping and managing Business processes 2 days

Designed for an in-depth understanding of process mapping, resulting in improved business by means of a systematic approach using a kit of tools and techniques.

sp

m

successful proJect management 2 days

This course is intended for executives in technical and non-technical work areas, who need to acquire working knowledge and skill in planning, monitoring or tracking, measuring the implementation of client’s projects (for both generic, engineering, and IT specific projects).

pB

cm

proJect Budgeting and cost management 2 days

This course is intended for managers, executives, and decision-makers who need to acquire a managerial knowledge of project costing and budgeting with cost reserves.

plt

de

v

proJect leadersHip, team development, decision-maKing and communicating 2 days

Designed for participants to perform a self-assessment of one’s leadership skills, before mastering the basics of these leadership competencies: setting direction, aligning people, motivating and inspiring, leading teams, communicating, building relationships, facilitating ethical conduct, negotiating and leading change.

pmp

pr

ep

proJect management professional (pmp®)

examination preparatory course 2 days

The Project Management Professional (PMP®) is an acclaimed professional certification for project practitioners. Designed for those with extensive project experience, the PMP® demonstrates your understanding of the fundamental and application knowledge, terminology and best practice processes of successful project management.

This course provides 35 hours of project management education, and prepares candidates for an independent examination by PMI.

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proJect management

leadersHip and soft sKills development

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supervisory sKills 2 days

Designed for those holding supervisory positions to understand the criteria for supervisory management and development of supervisory skills and tasks management.

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leaders of tHe 21st century program 2 days

Designed for today’s leaders to manage and lead a company to a higher level.

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communication and presentation sKills 2 days

Designed for anyone to acquire effective interpersonal communication skills; both verbal and non-verbal, to create win-win situations, present your points across and improve your influencing skills over your audience.

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delivering service excellence 2 days

Designed for those who deal directly with clients on a regular basis to become an excellent service provider by managing customer relationships and building rapport with clients.

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Business communication and report Writing 2 days

Designed for anyone to acquire business report and proposal writing skills in order to deliver clear, compelling and useful information.

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negotiation sKills and selling your Way to success 2 days

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As the leader in professional training, we draw on our years of worldwide experience to provide effective blended learning and development solutions. Work with a global leader and take your commitment to training to the next level with the SGS Academy. SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 75 000 employees, SGS operates a network of over 1 500 offices and laboratories around the world.

Enhancing processes, systems and skills is fundamental to your ongoing success and sustained growth. We enable you to continuously improve, transforming your services and value chain by increasing performance, managing risks, better meeting stakeholder requirements, and managing sustainability.

With a global presence, we have a history of successfully executing large-scale, complex international projects. Our people speak the language, understand the culture of the local market and operate globally in a consistent, reliable and effective manner.

aBout sgs

The final step is to book with us.

If you haven’t quite found what you are looking for, please contact our training team as we offer many bespoke options, tailored to your needs.

found WHat you are

looKing for?

+603 2095 9200

WWW.sgs.my

[email protected]

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WWW.sgs.com

WWW.sgs.my

3 – A ll r ig ht s r es er ve d – S G S i s a r eg is te re d t ra de m ar k o f S G S G ro up M an ag em en t S A