Cubic Live’s Strengths
Presence in major business cities - Bangalore, Delhi & Mumbai &
24 X 7 Customer Support Centre to attend customer service needs.
Microsoft & Industry Certified Engineers to meet technology needs.
Meeting and exceeding SLA’s for assured service commitments.
Reseller partner channel provides vast market penetration.
Our ever growing list of satisfied customers.
Cubic Live Services
Messaging Solutions & Services
Hosted / In-house of Exchange 2010
Hosted / In-house of Cube Mail / Zimbra Email
Hosted / In-house of Cube MailBank – Mail Archiving Solution
Hosted / In-house of Cube Scan – Clean Mail Solution
Collaboration Solution & Services
Hosted / In-house of Cube CRM
Hosted / In-house of SharePoint 2010
Hosted / In-house of Lync 2010
Consulting & Support Services
Cubic Live provides, a feature rich and hassle-free managed email / communication solution. Using Latest technologies, your business can enjoy the same features and benefits, as from full featured email collaboration software, such as IBM Lotus Notes, Microsoft Exchange, etc. but without the large capital expense of maintaining your own network.
CubeMail Server is a state-of-the-art groupware server allowing companies to col-laborate via email, shared contacts, shared calendars and tasks. With advanced mobility features such as ActiveSync, Smartphone / Pocket PC, Blackberry and Windows Mobile, you are always ‘connected’. CubeMail Managed messaging solu-tion host your email services from our CubeMail Servers located in most secure & tier 3+ / 4 class data centers in India & International locations.
A perfect answer to the complex challenges & requirements of collaborative enterprises, the Enterprise mail server features Groupware, Personal Organizer, Public Folders, Account Classes and advanced security policies, all backed-up by an efficient 24x7 technical support.
POP3/ IMAP/ MS Active Sync Access AJAX WebMail with Desktop-like Usability Anti Virus & Anti Spam Gateway
Advanced Security Policies
Groupware (shared calendar / permissions) Push Mobility Email & PIM Synchronization High Availability with 99.9% uptime
SAN Storage on RAID 10 Easy & Painless Migration Advance Administration panels Advance user features
Stable & supported Windows based platform 24 X 7 Cubic Live Support
Hosted Microsoft Exchange 2010
Cubic Live is the first company in India to provide Exchange 2010 ing services in multi tenancy model. When you choose Exchange host-ing from Cubic Live, you choose peace of mind from infrastructure vex-ations & get time to focus on your core business. Our service goes be-yond email basics like mailboxes and anti-spam.
Here is why Cubic Live is different than other Exchange hosting providers:
Super-premium infrastructure that guarantees 99.9% uptime
Only Cubic Live offers hosted Exchange 2010. Our data centers feature HP, EMC and Cisco hardware and multiple connections to Tier 1 Internet Providers – assuring high availability and the fastest round trip for your email.
Free Migration
Moving to Exchange 2010 on your own can be complex. Cubic Live makes it simple with a free migration service, run by our Exchange Concierge team. Our experts call after you sign up to Exchange hosting, and accompany you through the process using our proprietary time-saving tools.
Advance Anti Virus & Anti Spam at Gateway Level
As we notice a yearly increase in virus threats and spam volume, it is clear that protection at every network level is mandatory. With Advanced Anti-Virus & Anti-Spam protection you get Freedom from annoying, embarrassing and virus infected mails.
Freedom from manually removing spam and unsolicited commercial email
Cost Savings: In terms of productivity, bandwidth and storage
Savings in Bandwidth: Clean and genuine mails to be filtered and delivered. spam and Vi-rus mails removed at the gateway level to save bandwidth
Savings in Storage: Spam/Virus mails Quarantined which do not utilize the space allotted for emailsTotal control your way
Microsoft Lync 2010
Scalable, secure collaboration workspace for your business. DMS, Internet and internet Portals, HR Processes, Help desk, Wiki, Discussion Boards, Workflows, Meetings, anything and everything you can think in this space.
Get organized with Cubic Live’s SharePoint consulting, Dedicated server solutions, Hosting & in house deployments. Leading Microsoft portal based solution for secure document management, content management and workflow features for your intranet or extranet requirements. Also includ-ing ability to host public SharePoint website content and password protect specific files and folders for secure and effective team collaboration and sharing
.
SharePoint Benefits
Microsoft Share Point 2010
Microsoft Lync 2010 provides your business a guaranteed secure professional communication service. Office Communicator 2007 is a unified communications program that allows easy communication through instant
Lync Benefits
Multi-select contacts for single click Conferencing
Rich presence Integration
Let others know the best way to contact you
Immediate access to all your contacts
Choose the communication method that suits your needs the most
Communicate within the applications you use most
Rich text in IM messages
Easy, intuitive device support and integration
Work together in real time in the office and on the road
DMS Discussion Board
IT Help desk Knowledge Management Departmental Portals HR Processes
Leave Management Corp Communications Delivery Scheduling Feedback / Survey Project Portals Email Integrations News & Announcements Email Alerts! Contact Lists Workflows
Consulting & Services
Cube CRM
We are at the cutting edge of our profession and have an unparalleled knowledge of the Microsoft technologies in which we consult. We enable new and existing clients to utilize the very best features and benefit of technology to improve their business performance.
Our team of Industry certified professionals is always ready to help, in selecting the best technology for your present and forthcoming needs. We work in partnership with you to identify the key criteria, the ‘must haves’, to meet existing and future business needs to enhance productivity while retaining and minimizing the IT infrastructure cost.
The Cubic Difference
Cubic Live combines the expertise of Microsoft Certified Systems Engineers (MCSE), Cisco Certified Inter-net Engineers (CCIE), system security specialists, experienced business consultants and professional pro-ject managers to deliver a perfect Unified Messaging environment, regardless of the size and location of your organization. Our world-class 24X7 professional help-desk provides support at all levels within the or-ganization—from end-users to senior IT managers.
We provide additional technology planning, design, deployments, migrations, upgrades, backups, restore operations, mobility deployments & performance tuning on Microsoft Products and technologies, such as Microsoft Exchange, SharePoint 2010, Hyper V, Vmware, Linux in Windows Virtualization Environment & Microsoft Dynamics products. With such a diverse, specialized and service oriented group of professionals, Cubic Live will continue to be a trusted and valuable partner, you can always count on.
Six Dimensional CRM Solution for Your Organization
Sales Force Automation
Marketing Management
Support Automation
Reporting Management
Email Integration
Cubic Live Support
At Cubic Live, it doesn't matter if it's 1PM or 1AM. You and services provided to you will always be taken care of by experts who know what they're doing.
We don't have one person answering your emails or calls… We have complete enter-prise support mechanism which takes care from the moment you contact us till you get resolution through support tickets. You even have your own dedicated Cubic Live Support built around your technical and business needs & they perform as an exten-sion of your business unit.
Here's what you can expect from your Managed Hosting team everyday:
Responsiveness
Any day, any time, our experts are over the phones, support tickets and data centers to provide you the live, expert support you can always rely on.
Ownership
As an extension of your IT department, we work on your behalf which means taking actions related to your OS, hardware and network and also taking accountability for them.
Technical Readiness
If there's a need or an issue related to your hard-ware, OS and network, it's our job to recommend and implement practical creative solutions.
Expertise
Microsoft, Cisco & Other Industry certified Engi-neers put their expertise and experience to work for you. So you don't need to hire experts in-house.
Transparency
Through support tickets, our customer portal web-site, phone calls and account reviews, we always keep you informed and in the loop. If we know it, you know it.
Preventive Maintenance
As Email is a mission critical for the business, we monitor health of servers & mails queue status with advance tools to have maximum uptime to ensure your business gets uninterrupted services 24 X 7.
Incident Management System
Incident Management System is managed by ITIL certified professionals with defined severities according to nature of the Incident.
Severity Critical - A : Response time within 1 business hour of the ticket raised Severity Urgent - B : Response time within 2 business hours of the ticket raised Severity Important - C : Response time within 4 business hours of the ticket raised
Severity Monitoring - D : Incident can be moved into monitoring severity after resolving issue
Complete documentation of problem incident from problem description, cause to resolution is sent to the customer upon successful resolution of the incident.
Root Cause Analysis
Upon successful resolution of the incident, root cause analysis is offered to avoid similar situations in future.
Cubic Live Infotech Pvt. Ltd.
