RSM Web Gateway RSM Web Client INSTALLATION AND ADMINISTRATION GUIDE

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RSM Web Gateway

RSM Web Client

INSTALLATION

AND

ADMINISTRATION

GUIDE

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Copyright Notice

©2004 Sony Corporation. All rights reserved. This manual may not be reproduced, translated or reduced to any machine readable form in whole or in part, without prior written approval from Sony Corporation.

SONY CORPORATION PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL OR SUCH INFORMATION. IN NO EVENT SHALL SONY CORPORATION BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR INFORMATION CONTAINED HEREIN OR THE USE THEREOF.

Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice.

Trademarks

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation.

Intel and Pentium are registered trademarks of Intel Corporation.

Ethernet is a registered trademark of Xerox Corporation

All other brands and product names are trademarks or registered trademarks of their respective owners.

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• “Proxy via RSM Web Gateway” – this should be checked if the RSM Servers are on a network which is not visible to the RSM Web Client. For example, the RSM Servers may be on private, non-routable IP addresses (e.g. 192.168.*.* or 10.*.*.* ) or behind a firewall, or in a network environment which uses Network Address Translation. If in doubt, please consult your network administrator.

If ANY of the RSM Server details are entered incorrectly, the RSM Server and cameras will be not be visible to RSM Web Client users.

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4. Click Add to add the RSM Server to the list. All users will now be able to see the RSM Server and access the camera feeds shared on it.

Note: When the RSM Web Gateway has successfully contacted the RSM Server, the RSM Server name will appear in the name field. Click refresh on the browser in the RSM Admin pages to check that the RSM Server name is available.

If the RSM Web Gateway is unable to contact the RSM Server, the name field will remain blank.

This may be an indication that the RSM Server is unavailable or the RSM Server details have been entered incorrectly.

Repeat the above process to add all of the RSM Servers you want to provide access to through the RSM Web Gateway.

Adding the RSM Image Compressor (optional)

RSM Web Gateway can regulate the bandwidth used by image streams for clients working in a limited bandwidth environment. This is done using the supplied RSM Image Compressor component to provide on-the-fly compression of the camera feeds through the RSM Web Gateway. Users cannot modify bandwidth settings unless the RSM Image Compressor has been registered via the RSM Admin pages.

You must install the RSM Image Compressor then configure the RSM Web Client with the host machine’s details as follows:

1. To add the RSM Image Compressor, launch the Image Compressor installation by double- clicking on the Setup.exe file in the RSM Image Compressor folder.

2. Follow the on screen instructions to perform the installation. By default the RSM Image

Compressor is installed to start automatically and communicate on port 9999. Refer to the RSM Image Compressor Release Notes for more information about this component.

4. Click on RSM Admin to open the RSM Server administration page then click on RSM Image Compressor to add your RSM Image Compressor.

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6. Click Save to store the changes and to link the RSM Web Gateway with the RSM Image Compressor. A confirmation message is displayed.

Modifying your RSM Server Settings

If you remove an RSM Server or change the host machine’s IP address or Port settings, you need to update the RSM Servers details that are registered with the RSM Web Gateway.

2. Click on RSM Admin to open the RSM Server administration page and view the list of currently configured RSM Servers.

3. Click on the Delete button to remove an RSM Server from the list or click on Modify to change its parameters.

Note: If a RSM Server is deleted, users’ layouts may be affected. You should contact all users to advise them to edit any layouts that contain cameras from the deleted RSM Server. Cameras will be displayed as “Camera Missing” in the Manage Layouts editor.

Note: If a RSM Server is completely uninstalled, then reinstalled and the camera details re-entered, users may find their layouts show different cameras to those expected.

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User Administration

If you have been assigned the role of "User Administrator" you can:

• List all RMS Web Client users.

• Add new users or delete existing users

• Change the roles of users.

• View list of users currently logged in.

The following sub-sections describe how to perform these tasks.

Listing RMS Web Client Users

To display a list of the users within the RSM Web Client:

1. Logon to the RSM Web Client.

2. Click on Manage Users in the RSM Web Client menu bar.

A list of all users is displayed, as shown below:

You may now edit the roles assigned to a selected user or simply delete the user.

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Adding Users to the RSM Web Client

3. Click on the Add User option in the menu bar above the list of All Users to display the Enter new user details window, as shown below:

4. Click in the Username box and enter the username for the new user (must be greater than six characters).

5. Click in the Password box and enter a password for this user which must also be greater than six characters.

6. Click in the Confirm Password box and re-enter the new password.

There are four roles that can now be assigned to a user. See Appendix A for a description of these roles.

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7. Click on the appropriate check box to assign that role to the selected user – each user may be assigned up to four roles, as required. A tick appears in the appropriate check box when a role has been assigned.

8. To de-assign (remove) a role from the selected user, click on the check box of the role.

The tick is removed from the check box signifying that this user no longer has this role.

9. Click the Add button to store the details for this user and display the All Users list containing the new user.

Editing Roles Assigned to a User

1. Click on the Edit User button for the required user on the ‘All Users’ display.

The Edit User window is displayed for the selected user. In the illustration below the user called,

‘Michael’ is selected for editing.

There are four roles that can be assigned to a user. See Appendix A for a description of these roles.

2. Click on the appropriate check box to assign that role to the selected user – each user may be assigned up to four roles, as shown below:

A tick appears in the appropriate check box when a role has been assigned.

3. To de-assign (remove) a role from the selected user, click on the check box of the role.

The tick is removed from the check box signifying that this user no longer has this role.

4. Click the Save button to store the details for this user.

The Delete procedure is also available from the Edit User window.

1. Click on the Delete <Username> button to delete this user.

This procedure is identical to the Delete procedure described below.

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Deleting a User From the RSM Web Client

3. Click on the Delete button for the required user on the ‘All Users’ display.

In the illustration above the user called, ‘Johnathan’ is selected for deletion. A confirmation message is now displayed awaiting your response.

4. Click on the OK button to delete the selected user.

The user is deleted with no further confirmation required.

Viewing Active Users

To display a list of active users who are currently logged on to the RSM Web Client:

2. Click on the Manage Users option in the RSM Web Client menu bar.

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3. Click on the Active Users option in the menu bar above the list of All Users to display the Currently Active Users window, as shown below:

4. Click the List Users option in the menu bar to return to the list of All Users, if required.

5. Click on the Add User option to add other user, is required.

Note: If a user closes the browser without logging out, there will some delay in their name being removed from the list of active users.

Recovering Forgotten User Passwords

If a user forgets the password to their account, you need to:

• Delete the user’s account

• Create a new account with identical name.

This new account will inherit all the settings of the previous account but with the new password that you set.

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Increasing Performance and Scalability of

RSM Web Gateway

The default memory size for RSM Web Gateway on installation is 64 MB. With the default configuration, RSM Web Gateway will support up to 27 concurrent streams (equivalent to 3 clients showing a Three By Three layout, with “Proxy streams via RSM Web Gateway). Streams that are not processed via RSM Web Gateway do not count towards in this figure. If a user is showing 2 three-by-three layouts in sequential mode, this counts as 18 streams, not 9 streams

If the number of concurrent streams via RSM Web Gateway is predicted to exceed 27 streams, it is strongly recommended to change the default memory configuration of RSM Web Gateway. Allocate another 32 MB to the default of 64 MB for each additional 9 concurrent streams above 27.

Number of streams Memory options

27 Streams Default is sufficient.

36 Streams -Xms96m –Xmx96m

The upper limit varies according to your system setup.

To change the memory settings:

1. Click on Start->Programs->Apache Tomcat 5.0->Configure Tomcat 2. Click on the Java VM tab

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3. In the Java Options field, add the following to the end, after -Xrs optionally replacing 192 with the value suitable for your installation:

-Xms192m –Xmx192m 4. Click OK

5. Restart RSM Web Gateway:

• Start->Programs->Sony->RSM Web Gateway-> Stop RSM Web Gateway then

• Start->Programs->Sony->RSM Web Gateway-> Start RSM Web Gateway

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Chapter 5 Appendix

Roles

Once you have been authorised to use the RSM Web Client, you are assigned one or more of the following four roles:

• Standard user

• PTZ user

• User administrator

• RSM Web Client administrator

The On-line Help provides help for the Standard User role and the PTZ User role. Whereas, help for the User administrator and the RSM Web Client administrator can be found in the RMS Web Client

Administrator’s Users Guide (this guide).

This guide is available from the Admin Help option in the menu bar of RMS Web Client.

Standard User Role

If you are assigned a Standard User role you can:

View Live Camera Feeds

As a standard user you can view live camera feeds and can select any of the available cameras on the RSM Web Gateway. You can also assign a camera to a position on the layout used. These settings are saved between logins.

By default, the live feed is obtained directly from the RSM Web Gateway. However, where the RSM Web Gateway is in a private network, the RSM Web Client may obtain the feed via the RSM Web Gateway using a proxy setting. You can also modify the properties of the live feed, such as the update speed, bandwidth and image quality. You can also choose to display the camera name and the local time on the position display. This is true for each position in a layout.

Manage and Select Layouts

Three layouts are available for live feeds: One by One, a single camera layout. Two by Two layout that provides four positions and a Three by Three which provides nine positions. You can predefine up to eight distinct layouts, with a camera assigned to each position in each layout. Each layout is saved with a unique name. You can also choose to view a single layout, or view a selection of layouts in a defined sequence, with the RMS Web Client automatically switching between layouts after a predetermined number of seconds (Sequential View).

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Recording playback

If you are assigned the role of User or PTZ User you can select an individual camera and view the available recordings for this camera on a timeline. The date can be selected for inclusion on a position using a calendar. You can scroll forwards and backwards along the timeline and zoom in or out to see more or less detail. Recordings can be made manually or automatically (according to a particular

schedule) or when triggered by a motion alarm. These recordings are colour coded according to the way in which they were recorded. You can select a point on a timeline and then click the "Play" button to play the recording for the camera specified at that time. The recording will play and automatically skip to the next available recording if there are gaps in the recording sequence.

Pan, Tilt and Zoom (PTZ) User

If you are assigned the PTZ role, you can carry out pan, tilt and zoom operations wherever it is supported by the camera. You will also be able to perform the standard user functions.

As a PTZ user you can view live camera feeds and can select any of the available cameras. You can also assign a camera to a position on the layout used. These settings are saved between logins.

When you are assigned the role PTZ role you can also use the Pan, Tilt and Zoom presets that are available from cameras that support these functions, such as the SNC-RZ30.

User Administrator

If you have been assigned the role of "User Administrator" you can:

• List all RMS Web Client users

• Add new users or delete existing users

• Change the roles of users.

• View list of users currently logged in.

A description of each of the User Administrator activities and how to use them can be found in the appropriate sections of this guide.

RSM Web Client Administrator

If you have been assigned the role of ‘RSM Web Client Administrator’ you can:

• List all RSM Web Gateways

• Add or remove RSM Web Gateways

• Modify configuration parameters

A description of each of the ‘RSM Web Client Administrator’ activities and how to use them can be found in the appropriate sections of this guide.

RSM Web Gateway RSM Web Client INSTALLATION AND ADMINISTRATION GUIDE

RSM Web Gateway

RSM Web Client

INSTALLATION

AND

ADMINISTRATION

GUIDE

Copyright Notice

Contents

Introduction...4

RSM Web Gateway Installation ...5

RSM Web Client Installation...15

RSM Web Administration...18

Appendix ...31

Chapter 1

Introduction

Figure 1 System Example

Chapter 2

RSM Web Gateway Installation

RSM Web Gateway Requirements

Starting the Installation process

RSM Web

RSM Web

Gateway executable

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

IMPORTANT:

Step 9

Step 10

Step 11

Step 12

Step 13

Step 14

Step 15

Step 16

Step 17

Step 18

Step 19

Starting RSM Web Gateway

Uninstalling RSM Web Gateway

Step 1

Step 2

Chapter 3

RSM Web Client Installation

RSM Web Client Requirements

User Name: admin

Password: admin

Java Runtime Environment

Java Plug-in

Uninstalling RSM Web Client

Chapter 4

RSM Web Administration

RSM Web Administration

Registering RSM Servers with RSM Gateway

Configure RSM to Share its Resources

Configure RSM Web Gateway to Access your RSM Server(s)

Adding the RSM Image Compressor (optional)

Modifying your RSM Server Settings

User Administration

Listing RMS Web Client Users

Adding Users to the RSM Web Client

Editing Roles Assigned to a User

Deleting a User From the RSM Web Client

Viewing Active Users

Recovering Forgotten User Passwords

Increasing Performance and Scalability of

RSM Web Gateway

Chapter 5

Appendix

Roles

Standard User Role

Pan, Tilt and Zoom (PTZ) User

User Administrator

RSM Web Client Administrator