Contemporary RN Case Manager Certificate Program

RECOMMENDATIONS FOR COMPLETING THE COURSE:

From the first day the course starts, you have 60 days (8 weeks) to complete. This course is designed so that you are able to move through the course at your own pace coming in and out as your time allows. Time to complete may vary depending on individual variation in pace and interest in course topics and learning activities. You may continue working on the course at any time during the 60 days that the course is open. To assure completion of the program, we recommend you plan to spend a minimum of 4 hours per week.

All materials for the course are posted by topic. Topic modules are posted sequentially to build on each content area covered. Each topic contains various learning activities, articles and resources. Click on each to access the learning activity. When you complete the content in each topic module, you will take a short quiz, and the next topic will be available to open up. Although we do not grade work completed in the program, it is expected that as an adult learner you are self-motivated and will thoughtfully complete the course learning activities. At the end of each topic section you will have the opportunity to take a short quiz designed to help you self-assess your understanding of the content.

Each topic module in the course includes a powerpoint presentation, assigned self-study, videos and links to

resources and tools. Completion of the quizzes and the Course Evaluation Tool demonstrates successful completion of this course and is required for participants to be awarded 35 Continuing Education hours.

Below is a suggested schedule to use as a guide for completing the course within the 6o day time frame.

PART 1: SYSTEMS, POLICIES & ROLES

TOPIC MODULE HOURS

Section I: SYSTEMS & POLICY

Week 1

Welcome and Course Introduction .25

1.1 Traditional to Contemporary Case Manager

 History and evolution of the case manager role

 Certification and continuing education

 Legal and regulatory requirements

 Utilization, HIPPA, ADA, Workers Compensation Quiz

2.0

.25

Contemporary RN Case Manager Certificate Program

1.2 Healthcare Delivery Systems in an Era of Change

 Population and health data and trends

 Patient Protection and Affordable Care Act (PPACA)

 Accountable Care Organizations (ACOs)

 Patient Centered Medical Homes (PCMHs) Quiz

2.25

.25

Week 2 1.3 Financing the Future of Healthcare

 Incentivized payment rationale: From volume to value

 Public and private insurance

 Payment for case management practice

 Barriers to new payment models implementation Quiz

2.0

.25

1.4 Power of Nursing: Care Coordination and Contemporary RNCM Roles

 The IOM Future of Nursing Report: Implications for the RN Case Manager role

 Nursing knowledge foundation for RNCM practice (Social Policy Statement, American Nurses Association)

 Evidence and quality in nursing practice and continuous quality improvement

 Ethical issues in case management practice (Code of Ethics – ANA, CMSA) Quiz 2.25 .25 Section 2: ROLE DEVELOPMENT

Week 3 2.5 Health Information Technology and Meaningful Use

 Understanding Meaningful Use

 From utilization review to patient registries and population health

 Telehealth Quiz

2.0

.25 2.6 Patient Centered Nurse Case Management

 Concepts and principles of patient centered care

 Nurse case manager role in patient centered care

 Health literacy, informed consent, multicultural care

 Patient as partner: Shared decision making

2.7 Health Promotion within the Context of Chronic Illness

 Health promotion, health maintenance and prevention

 The patient and family – caregiver roles

 Patient activation and engagement

 Compliance vs adherence; therapeutic alliance Quiz

2.25

2.8 Health Behavior Change Strategies

 Patient readiness for change

 Health behavior change strategies including the role of Motivational Interviewing

 Self-care, self-efficacy, self-management support Quiz 2.25 .25 Section 3: CONTEMPORARY RN CASE MANAGER in PRACTICE Week 5

3. 9 Contemporary RN Case Manager Leadership

 Patients and Families

 Case management team roles

 Professional development Quiz

1.25

.25

3.10 Contemporary RN Case Manager Care Processes

 Assessment and diagnosis Quiz

1.25

.25

3.11 Telephone Care Coordination

 Effective practice Quiz .5 .25 .12 Home Visiting  Intro to Practice Quiz .5 .25

.13 Medication Management

 Brief Review Quiz

.5

.25

Course Evaluation Complete online evaluation .25

Total Continuing Education Hours for Part 1: Systems, Policies & Roles 23

PART 2: CONTEMPORARY RN CARE COORDINATION ACROS PATIENT CARE SETTINGS

GUIDED LEARNING MODULE HOURS

Week 6 Acute and Transitional Care

 Explore role of RN Case Manager in acute settings and ACOs

 Transitional care, internal care transitions, discharge to home and other community settings

 Evidence based practice models specific to transitional care Case application: care plan generation specific to patient care transitions

Module Evaluation

4.0

Week 7 Primary Care and Patient Centered Medical Homes

 Explore role of RN Case Manager in primary care and PCMHs

 Examples of ambulatory and primary care management of complex chronically ill patients

 Evidence-based practice models specific to primary care and PCMHs

Case application: outline an assessment/plan of care focused on complex chronic illness management

Module Evaluation

Week 8

Long-term Care, Skilled Nursing and Hospice

 Explore the role of the RN Case Manager in long term care settings including skilled nursing and hospice

 Examples of effective care coordination in these settings

 Evidence-based practice models in these settings are described Case application: develop a care plan specific to transitional care in these settings

Module Evaluation

4.0

Total Continuing Education Hours for Part 2: Contemporary RN Care

Coordination Across Patient Care Settings 12

This activity has been approved by Wisconsin Nurses Association to award 35 Continuing Education contact hours. WNA is an accredited approver of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC). ANCC is a recognized CE provider by states requiring CE for RN licensure. [Provider Approval Numbers: 0561-001, 056-002]

The Systems, Policies and Roles online component has also been approved by the Commission for Case Manager Certification (CCMC) to provide board certified case managers with 23 clock hours of continuing education.

The 35 CE Contemporary RN Case Manager™ Certificate Program requires completion of both course sections. Upon course completion, participants also receive a Certificate of Completion.