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Accountable Care in 2014

Four Years Post ACA: How Will ACOs 

Evolve?

Jane DuBose, Senior Director, Decision Resources Group

Presentation to NAMCP, Fall 2014

1

Accountable Care Agenda

ACO and value-based landscape

ACO performance

Physician control

Looking ahead to the next generation of ACOs

(2)

2014‐2015: Landscape is changing

New types of partnerships between medical groups, managed care and  hospitals are emerging Health plans and providers are merging to survive reimbursement cuts Medicare moving away from FFS model and experimenting with new  options to manage beneficiaries Integrated delivery networks and advanced medical groups entering  ACO market and taking more risk for quality incentive and outcomes‐ based rewards 3

Landscape is evolving from 

transactions to value

TRANSACTION‐

or SERVICE‐BASED

TRANSACTION‐

or SERVICE‐BASED

 Visit  Test  Bed-Day  Rx  Procedure

VALUE‐BASED

VALUE‐BASED

 Episode  Disease  Population  Service 4

(3)

Performance contracts defined

• ACO – a clinically integrated group of providers that accepts 

financial risk for the management of a patient population

• Clinically Integrated Network – a group of clinicians who agree 

to a formal set of standards for diagnosing, treating and 

coordinating care for a patient population

– Share risk for clinical outcomes, as well as safety and adherence to 

evidence‐based care

• More than 840 separate ACO contracts are counted in fourth 

quarter 2014 involving patients insured by commercial, 

Medicaid and Medicare payers

Source: CMS, Decision Resources Group 5

ACOs got their start in 2005

2005

• Physician Group Practice Demonstration Program from CMS begins • 10 large multispecialty groups of ~5,000 physicians • Partly used as the model for the Medicare ACOs

2009‐2011

• BCBS of Mass begins Alternative Quality Contract with a global budget and financial  incentives tied to quality outcomes • Advocate Health Care & BCBS of Illinois announce shared savings contract in 2011

2012‐2014

• CMS launches Pioneer ACO program, selecting 32 provider‐led organizations for three‐ year shared savings/shared risk contracts; by 2014, the list diminishes to 19 • CMS names more than 300 provider organizations to three‐year contracts for shared  savings on performance of 33 quality metrics and improving on financial benchmarks Sources: CMS, Decision Resources Group, BCBS of Illinois and Massachusetts 6

(4)

Calif., Fla., and Mass. are homes to 

highest number of ACOs

WA OR CA NV ID MT WY UT AZ NM CO ND SD NE KS OK TX MN I A MO AR LA AK MS TN KY IL WI MI IN OH G A AL FL SC NC VA WV PA NY ME VT NH MA RI CT NJ DE MD HI Number of ACOs

0

1‐4

5‐10

11‐20

21‐30

>31

In Development Source: Decision Resources Group’s ACO Database, as of October 2014 7

From a patient lives view, large states 

lead in this ACO metric 

WA OR CA NV ID MT WY UT AZ NM CO ND SD NE KS OK TX MN I A MO LA AK MS TN KY IL WI MI IN OH G A AL FL SC NC VA WV PA NY ME VT NH MA RI CT NJ DE MD HI Number of Patients ■ <100,000 ■ 100,000 – 249,999 ■ 250,000 – 499,999 ■ 500,000 – 749,999 ■ 750,000  – 1,000,000 ■ >1,000,000 ■ None or Unknown Source: Decision Resources Group’s ACO Database, as of October 2014 8

(5)

ACOs: Organization view

50.20%

42.90%

5.90% 1.00%

# of ACOs by Type of Payer

Commercial

Medicare

Combination

Not available

N= 848

Medicare Medicaid Commercial

~ 340 Medicare  Shared Savings  Program 19 Pioneers, down  from 32 in 2012 ~ 53 operating  or in  development in  11 states 426 performance‐ based or  shared savings  contracts  between  payers and  provider  groups MSSPs must have  5,000  beneficiaries;  Pioneers,  15,000 States have not  set minimum  patient  requirements  From ~ 5,000  to 100,000 covered lives in  a single ACO Sources: Navigant HealthCare, ACO, 2.0, Decision Resources, CMS 9

ACOs: Payer view

About Cigna’s CCAs Approach Results

• Cigna’s Collaborative Care Agreements with physician groups are similar to ACOs

• Scope: 100 agreements, 27 states, 1 million commercial customers, 39,000 physicians (including 19,000 PCPs and 20,000 specialists)

Metric CCAs Operational for 2+ Yrs. CCAs Operational for 1+ Yr.

% Meeting Quality Targets 73% (2% better than mkt. average) 63% (2% better than mkt. average) % Meeting Medical Cost Targets 73% (3% better than mkt. average) 50% (at par with mkt. average)

% Meeting Quality + Cost Targets 55% 37%

1.Sharing Useful Patient Information: sharing claims data with physicians 2.Predictive Modeling: identifying patients at risk for readmission to develop

post-discharge care plans, including HHC and physician outreach

3.Embedded Care Coordinators: for the management of chronic conditions 4.Communication and Collaboration: internal meetings to improve care coordination

and program management

5.Clinical Integration: alignment of case managers to physician groups and care coordinators

6.Aligning Incentives to Performance:pay for value reimbursement for achieving quality and affordability targets

(6)

ACO: Market view

Market

# of ACO 

Contracts

Market Dynamic

New York 34 Large population base; physician comfort with population  health & risk; multiple payer‐led ACOs

Boston 31 Consolidated IDN‐driven market with all major payers pursuing  performance‐based contracts

Chicago 28 Leading IDN (Advocate) and leading payer (BCBS) both driving  accountable care

Los Angeles 27 Large population base, organized physician groups comfortable  with capitation

Phoenix 19 Banner Health has more separate ACO partners than any other  IDN in U.S.

San Francisco 19 CalPERs, payers, hospitals & physicians all driving ACOs Pittsburgh 3 Dominance of 2 large systems has tamped down ACO activity Kansas City, Mo. 3 Largely unconsolidated market lately has been consolidating Charlotte, N.C. 6 Loosely organized physicians uninterested in patient risk

Level of organization of health system is a predictor of ACO contracting activity

11 Source: DRG ACO database Population  health ACOs are responsible for the entire health spend (with the exception of Part D for  Medicare) so the costliest diseases to manage have gotten the most attention. Current focus Medicare Shared Savings Plans and Pioneers are focused on managing the diseases  for which there are quality metrics: diabetes, heart failure, and chronic diseases such  as high blood pressure and dyslipidemia. Emerging focus ACOs are starting to form to address specific disease states or populations:  Oncology – Florida Blue and Baptist Health South ‐ Miami

 Pediatrics – University Hospitals Pediatric ACO ‐ Cleveland  Congestive heart failure ‐ Oakwood ACO – Employees – Detroit  End stage renal disease – under development by CMS

From the field “We have narrowed our focus to those (members) with two or more chronic conditions. As we saw more data, we learned that focusing on this population would  do the most to make people healthier and, therefore, lower healthcare costs.” Darrel  Ng, communications, Anthem BCBS of California 

ACOs: Disease view

12 Source: DRG Research 

(7)

Accountable Care Agenda

ACO and value-based landscape

ACO performance

Physician control

Looking ahead to the next generation of ACOs

13

First‐year results are underwhelming 

for MSSPs

Domain # of measures Details

Patient/caregiver experience 7 Surveys measuring physician and system performance

Care coordination/patient safety 6

CMS claims, NQF and AHRQ standards for COPD, asthma, CHF, medication reconciliation

Preventive health 8 Screens (mammography, depression, etc.) using NQF and NCQA standards

At-risk population/frail elderly health 12

Management of diabetes, hypertension, heart disease using NCQA, NQF standards

 Of those operating in  Year 1 (2012), only one‐ fourth, or 50 of 223,  achieved savings on  their assigned  beneficiaries  Largest gain was $57.83  million from Memorial  Hermann in Houston  Other large savings  came from Palm Beach  ACO with $39.6 million,   Catholic Medical  Partners in NY with  $27.9 million and  Southeast Michigan  ACO with $24.7 million  Medicare ACOs must meet the quality standards from above to  be eligible for sharing in savings on their beneficiaries  ACOs are judged financially on whether they best the  benchmark, which is based on Parts A and B expenditures for  the Medicare population had there been no ACO  Each year, the ACO’s per capita, risk‐adjusted Medicare  expenses are compared to the updated benchmark Rules of the Road Source: CMS, released September 2014

Financial view

14

(8)

Pioneers also struggling … depending 

on who you ask

Sources: CMS, DRG

The bad news

19 Pioneers will  operate in 2015

23 32

 9 Pioneers dropped out of the program after Year 1 results

 2 completely, while 7 shifted to MSSP

 In 2014, another four dropped out

 Pioneers have more risk, transitioning to a shared‐risk and shared‐

loss model for the current performance year

 Drop‐outs cited difficulty in realizing savings based on CMS 

benchmark methodology

The (mostly) good news

Year 1 total  savings: $87.6  M Year 2 total  savings:  $96.0 M Year 1 savings  to ACOs: $76 M Year 2  savings to  ACOs: $68 M Year 1 13 ACOs  shared in  savings Year 2 11 ACOs  shared in  savings Year 2 2 ACOs  posted  losses Year 2 3 ACOs  posted  losses

Altogether, MSSPs 

and Pioneers have 

recorded savings of 

$372 million so far

15

Pioneers have improved quality scores

Quality Measure Domain Year 1 Year 2

Patient /caregiver experience 83% 86% Care Coordination/patient safety 61% 71% Preventive health 70% 80% At‐risk population 67.5% 83%

Average quality score by domain

 Pioneers improved on 28 of 33  quality measures from Year 1  to 2  Of the 23 ACOs that remained  in the program for Year 2, all  but one improved its overall  quality score  Higher quality scores so far do  not necessarily correlate to  higher financial rewards  One explanation is the  higher‐quality ACOs tend  to be in areas already  relatively healthy, thus  pushing down their  potential for savings The largest improvement was with the at‐risk population  measures, which strike at the core of ACO success in managing  chronic diseases. Source: http://www.brookings.edu/blogs/up‐front/posts/2014/10/09‐pioneer‐aco‐results‐mcclellan#recent_rr/ 16

(9)

The largest commercial ACO seeing 

encouraging performance

4,000 

physicians 

in BCBS of 

Illinois 

PPO 

network

1.4% reduction in inpatient admission rate

0.3% increase in inpatient days versus 

4.7% for rest of hospitals in PPO network

2.5% overall lower costs for 

Advocate/BCBS of Ill. ACO versus rest of 

PPO

Source: http://www.modernhealthcare.com/article/20140122/INFO/301229994, as of January 2014 17

Accountable Care Agenda

ACO and value-based landscape

ACO performance

Physician control

Looking ahead to the next generation of ACO

(10)

Nearly 30% of ACOs are physician 

controlled

848 ACOs

848 ACOs

848 ACOs

244 244 227 227 222 222 Excludes hospital, payer-led ACOs Excludes non-Medicare ACOs Excludes Pioneer ACOs 79 are 2 or more years old 165 are less than 2 years old

The vast majority 

of physician‐

controlled ACOs 

are Medicare 

Shared Savings 

Program (MSSP)

types

Source: DRG ACO database, as of October 2014 19

More than 100 ACOs are jointly guided 

by payers, physicians

848 ACOs

848 ACOs

848 ACOs

322 322 113 113 95 95 Includes only physician/payer ACOs hospital organizer Includes only ACOs with no hospital organizer

Includes only those sharing in savings Source: DRG ACO database, as of October 2014

A small 

number are  

at global or 

shared risk

20

(11)

From large to small, ACO gains are 

difficult to come by

Physician‐led ACO

Location

Boston

Yuma, Ariz.

Type

Pioneer, commercial

MSSP

Founded

2012

2013

# of physicians

1,000 in six 

independent medical 

groups

12 listed on 

Web site

First‐year

Medicare 

performance

$2.44 million loss

Did not share in savings in Year 1

ACO initiatives

COPD program,

reducing SNF costs, 

chronic kidney disease

Still in progress

Sources: CMS, /www.ehcca.com/presentations/acocongress4/brower_1.pdf 21

How did physician‐led Pioneers 

perform versus system‐led?

• 3 of 6 had savings

• Best: 5.4% and 

worst: ‐1.2%

Physician 

Led

• 8  of 14 had savings

• Best: 7% and worst: 

‐5.6%

Health 

System 

Led

Performance in Year 2

Source: CMS

N = 23

11 with 

shared 

savings; 9 

not and 3 

not 

reporting

22

(12)

Even with mixed results of Pioneers, 

more on the way

• New round of Pioneers likely to be named for 2015 by CMS

• Yet some providers remain skeptical

– “Organizations are not gravitating toward the Pioneer ACO model 

because the downside risk is not outweighed by the opportunity for 

economic gain‐the business case is not compelling.” – Dr. Richard 

Gilfillan, CEO of CHE Trinity in a comment letter to the CMS

• Providers concerned about potential for loss

– Want financial rewards to be larger

– Also suggest patients be able to choose their own ACO rather than be 

attributed through PCP

– Also concerns about the way benchmarks are used for computing 

financial gains or losses

Source: http://innovation.cms.gov/resources/ACOEvolutionRFI.html 23

What is life like for physicians in an ACO?

Sources: DRG Research, http://www.hfma.org/Content.aspx?id=25338&

Rules of  engagement  (Nebraska  example)*  As little as 5% or as much as 20% are common amounts of  compensation that are at risk for meeting ACO goals of efficiency,  patient outcomes  Most physicians are paid FFS with bonus reconciliation at the end of  the year or year  Minority of physicians in bundled payment or capitation systems  Adherence with ACO protocols (80% equals opportunity  for bonus)  Increased use of generic medications  Decreased emergency department utilization  Decreased out‐of‐network referrals  Installation of EMR Financial incentives ACO  distinctions  Some require physicians meet  a portion of measures to get  bonuses  Others require so‐called quality  gates be passed through

One Pioneer ACO created a health risk assessment form for all assigned patients. Physicians receive $100 for each HRA filled out. Physicians are eligible for the first 20% of savings.

(13)

Accountable Care Agenda

ACO and value-based landscape

ACO performance

Physician control

Looking ahead to the next generation of ACOs

25

The cast of characters will expand

ACOs have realized that they are unable to

control spending without additional

specialists aligned to the ACO

Payers, hospital systems, even

pharmaceutical companies are funding care

coordinators at the PCP level

Pharmacy schools and others are finding

pharmacy resources to help with medication

adherence

ACOs need expertise to integrate data,

manage data sets and use it to predict patient

behaviours and outcomes

11

22

33

44

Specialists

Care Coordinators

Pharmacists

Data specialists

26

(14)

change

More focus on outcomes rather than

process

• New depression remission at 12 months

• New all-cause readmission metric

• Rate of admissions to skilled nursing

facilities

NCQA testing measure set with provider

groups

States are turning to ACOs and will develop

their own measure sets

11

22

33

44

Overall

Medicare 

Commercial

Medicaid

27

Payment systems will evolve

Single payment for treatment of diagnosis

may expand into ACOs

CMS trying to encourage more ACOs with

upfront payment

CMS likely to change parameters to give

MSSPs more chance for shared savings

11

22

33

44

Bundling

Global risk

Advanced payment

Shared savings

Pioneering contracts from Blue plans in

Massachusetts and Illinois may spread

(15)

Patient engagement will need to go to 

a higher level

More 

complex 

patients

• End Stage Renal Disease

• Oncology

• Rare diseases

Leveraging 

technology 

better

• Smart use of mobile tech

• Social networking

• Remote technology

29

Meanwhile, mergers will tilt more 

practices into organized models

70%

70%

55%

46%

41%

22%

28%

34%

43%

49%

0%

20%

40%

60%

80%

100%

120%

2002

2005

2008

2010

2012

Hospital ownership

Physician Ownership

• Hospital‐owned practices more likely to be clinically integrated and/or involved 

in ACOs

• The capital necessary to develop an ACO and ramp up to staff better care 

coordination favors larger practices or integrated health systems

• Payers will continue to focus on value and not volume‐based reimbursement

30

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