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Lecture Notes in Computer Science

3706

Commenced Publication in 1973

Founding and Former Series Editors:

Gerhard Goos, Juris Hartmanis, and Jan van Leeuwen

Editorial Board

David Hutchison

Lancaster University, UK Takeo Kanade

Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler

University of Surrey, Guildford, UK Jon M. Kleinberg

Cornell University, Ithaca, NY, USA Friedemann Mattern

ETH Zurich, Switzerland John C. Mitchell

Stanford University, CA, USA Moni Naor

Weizmann Institute of Science, Rehovot, Israel Oscar Nierstrasz

University of Bern, Switzerland C. Pandu Rangan

Indian Institute of Technology, Madras, India Bernhard Steffen

University of Dortmund, Germany Madhu Sudan

Massachusetts Institute of Technology, MA, USA Demetri Terzopoulos

New York University, NY, USA Doug Tygar

University of California, Berkeley, CA, USA Moshe Y. Vardi

Rice University, Houston, TX, USA Gerhard Weikum

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Hugo Fuks Stephan Lukosch

Ana Carolina Salgado (Eds.)

Groupware: Design,

Implementation,

and Use

11th International Workshop, CRIWG 2005

Porto de Galinhas, Brazil, September 25-29, 2005

Proceedings

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Volume Editors Hugo Fuks

Catholic University of Rio de Janeiro, Software Engineering Laboratory R. Marquês de São Vicente, 225, 22453-900 Rio de Janeiro, Brazil E-mail: hugo@inf.puc-rio.br

Stephan Lukosch

FernUniversität in Hagen, Computer Science Department Universitätsstr. 1, 58084 Hagen, Germany

E-mail: stephan.lukosch@fernuni-hagen.de Ana Carolina Salgado

Federal University of Pernambuco, Center for Informatics

Av. Prof. Luiz Freire S/N, Cidade Universitária, 50740-540 Recife-PE, Brazil E-mail: acs@cin.ufpe.br

Library of Congress Control Number: 2005932312

CR Subject Classification (1998): H.5.2, H.5.3, H.5, K.3.1, K.4.3, C.2.4 ISSN 0302-9743

ISBN-10 3-540-29110-5 Springer Berlin Heidelberg New York ISBN-13 978-3-540-29110-7 Springer Berlin Heidelberg New York

This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law.

Springer is a part of Springer Science+Business Media springeronline.com

© Springer-Verlag Berlin Heidelberg 2005 Printed in Germany

Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper SPIN: 11560296 06/3142 5 4 3 2 1 0

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Preface

This volume constitutes the proceedings of the 11th International Workshop on Groupware (CRIWG 2005). The conference was held in Porto de Galinhas (Recife), Brazil. The previous ten CRIWG workshops were organized in Lisbon, Portugal (1995), Puerto Varas, Chile (1996), El Escorial, Spain (1997), Buzios, Brazil (1998), Cancun, Mexico (1999), Madeira, Portugal (2000), Darmstadt, Germany (2001), La Serena, Chile (2002), Autrans, France (2003), and San Car-los, Costa Rica (2004). CRIWG workshops follow a simple recipe for success: good papers, a relatively small number of attendees, extensive time for lively and constructive discussions, and a high level of cooperation both within and between paper sessions. CRIWG 2005 continued this tradition.

This 11th CRIWG exemplified the continuing interest in the groupware re-search area. Groupware rere-searchers from 16 different countries submitted a total of 67 papers. Each of the 67 papers was reviewed by at least three members of an internationally renowned Program Committee, using a double-blind reviewing process. Based on the reviewers’ recommendations 29 papers were finally ac-cepted: 16 long papers presenting mature work, and 13 short papers describing work in progress. The accepted papers were grouped into 8 themes that represent current areas of interest in groupware research: groupware development, collab-orative applications, workflow management, knowledge management, computer-supported collaborative learning, group decision support systems, mobile collab-orative work, and work modeling in CSCW. In addition, we were pleased to have Gerry Stahl from Drexel University in Philadelphia, USA, a renowned specialist in CSCL, as keynote speaker.

CRIWG 2005 would not have been possible without the work and support of a great number of people. First of all we thank all members of the Program Committee for their valuable reviews of the papers. We are grateful for the advice and support provided by the CRIWG Steering Committee. We extend a special acknowledgment to our sponsoring organizations: CIN/UFPE (Centro de Inform´atica da Universidade Federal de Pernambuco), FACEPE (Funda¸c˜ao de Amparo `a Ciˆencia e Tecnologia do Estado de Pernambuco), and CAPES (Coordena¸c˜ao de Aperfei¸coamento de Pessoal de N´ıvel Superior), all in Brazil.

Last, but certainly not least, we thank the attendees for their interest in CRIWG 2005, and hope they had an enriching experience at the conference.

September 2005 Hugo Fuks

Stephan Lukosch Ana Carolina Salgado

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Conference Organization

Program Committee Chairs

Hugo Fuks, Catholic University of Rio de Janeiro, Brazil Stephan Lukosch, FernUniversit¨at in Hagen, Germany

Program Committee

Pedro Antunes, Universidade de Lisboa, Portugal

Jaco Appelman, Delft University of Technology, The Netherlands Nelson Baloian, Universidad de Chile, Chile

Marcos Borges, Federal University of Rio de Janeiro, Brazil Patrick Br´ezillon, Universit´e Paris 6, France

C´esar A. Collazos, Systems Dept., Universidad del Cauca, Colombia Bertrand David, Ecole Centrale de Lyon, France

Gert-Jan de Vreede, University of Nebraska at Omaha, USA Dominique Decouchant, LSR-IMAG, Grenoble, France Yannis Dimitriadis, University of Valladolid, Spain

Henrique Jo˜ao L. Domingos, Universidade Nova de Lisboa, Portugal Thomas Erickson, IBM T.J. Watson Research Center, USA

Cl´ever Farias, Catholic University of Santos, Brazil Jesus Favela, CICESE, Mexico

Christine Ferraris, Universit´e de Savoie, France

Werner Geyer, IBM T.J. Watson Research, Cambridge, USA Luis A. Guerrero, Universidad de Chile, Chile

J¨org M. Haake, FernUniversit¨at in Hagen, Germany Andreas Harrer, University of Duisburg-Essen, Germany H. Ulrich Hoppe, University of Duisburg-Essen, Germany Sten Ludvigsen, University of Oslo, Norway

Gloria Mark, University of California at Irvine, USA Alberto L. Moran, Facultad de Ciencias — UABC, Mexico Jose A. Pino, Universidad de Chile, Chile

Jean-Charles Pomerol, Universit´e Pierre et Marie Curie, Paris, France Nuno Pregui¸ca, Universidade Nova de Lisboa, Portugal

Alberto Raposo, Catholic University of Rio de Janeiro, Brazil Nicolas Roussel, Universit´e Paris-Sud, France

Flavia Maria Santoro, UNIRIO, Brazil

Till Sch¨ummer, FernUniversit¨at in Hagen, Germany Carla Simone, University of Milan, Italy

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VIII Organization

Jos´e Valdeni de Lima, Universidade Federal do Rio Grande do Sul, Brazil Aurora Vizca´ıno Barcel´o, Universidad de Castilla-La Mancha, Spain J¨urgen Vogel, European Media Laboratory (EML) GmbH, Germany Jacques Wainer, State University of Campinas, Brazil

Martin Wessner, Fraunhofer IPSI, Germany Volker Wulf, Fraunhofer FIT, Germany

Doctoral Colloquium Chair

Gert-Jan de Vreede, University of Nebraska at Omaha, USA

Organization Committee Chair

Ana Carolina Salgado, Federal University of Pernambuco, Brazil

Organization Committee

Patricia Tedesco, Federal University of Pernambuco, Brazil Carlos Ferraz, Federal University of Pernambuco, Brazil Nelson Rosa, Federal University of Pernambuco, Brazil Vaninha Vieira, Federal University of Pernambuco, Brazil

Sponsoring Institutions

Centro de Inform´atica da Universidade Federal de Pernambuco, Brazil

Funda¸c˜ao de Amparo `a Ciˆencia e Tecnologia do Estado de Pernambuco, Brazil Coordena¸c˜ao de Aperfei¸coamento de Pessoal de N´ıvel Superior, Brazil

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Table of Contents

Opening Keynote

Groups, Group Cognition and Groupware

Gerry Stahl . . . . 1

Groupware Development

A Framework for Prototyping Collaborative Virtual Environments

Clinton Jeffery, Akshay Dabholkar, Kosta Tachtevrenidis,

Yosep Kim. . . . 17 Adaptive Distribution Support for Co-authored Documents on the Web

Sonia Mendoza, Dominique Decouchant, Alberto L. Mor´an,

Ana Mar´ıa Mart´ınez Enr´ıquez, Jesus Favela. . . . 33 Agilo: A Highly Flexible Groupware Framework

Axel Guicking, Peter Tandler, Paris Avgeriou . . . . 49 Autonomous and Self-sufficient Groups: Ad Hoc Collaborative

Environments

Joan Manuel Marqu`es, Leandro Navarro . . . . 57 Empowering End-Users: A Pattern-Centered Groupware Development

Process

Till Sch¨ummer, Stephan Lukosch, Robert Slagter. . . . 73 Integrating Synchronous and Asynchronous Interactions in Groupware

Applications

Nuno Pregui¸ca, J. Legatheaux Martins, Henrique Domingos,

S´ergio Duarte . . . . 89

Collaborative Applications

An Architectural Model for Component Groupware

Cl´ever R.G. de Farias, Carlos E. Gon¸calves, Marta C. Rosatelli,

Lu´ıs Ferreira Pires, Marten van Sinderen . . . . 105 An Architecture for Collaborative Geomodeling

Luciano P. Reis, Alberto B. Raposo, Jean-Claude Paul,

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X Table of Contents

Remote Control Point Motion Prediction in Internet-Based Real-Time Collaborative Graphics Editing Systems

Bo Jiang, Jiajun Bu, Chun Chen, Jianxv Yang . . . . 137 Synchronization Contexts as a Means to Support Collaborative

Modeling

Niels Pinkwart . . . . 145 Tailoring Infrastructures: Supporting Cooperative Work with

Configurable Email Filters

Volkmar Pipek, Markus Won, Roman Englert, Volker Wulf . . . . 153

Workflow Management

A Collaborative Framework for Unexpected Exception Handling

Hernˆani Mour˜ao, Pedro Antunes. . . . 168 A Workflow Mining Method Through Model Rewriting

Jacques Wainer, Kwanghoon Kim, Clarence A. Ellis . . . . 184 Design of an Object-Oriented Workflow Management System with

Reusable and Fine-Grained Components

Gwan-Hwan Hwang, Yung-Chuan Lee, Sheng-Ho Chang . . . . 192 Modeling the Behavior of Dispatching Rules in Workflow Systems:

A Statistical Approach

Greg´orio Baggio Tramontina, Jacques Wainer . . . . 208

Knowledge Management

Collective Knowledge Recall: Benefits and Drawbacks

Naiana Carminatti, Marcos R.S. Borges, Jos´e Orlando Gomes . . . . 216 Developing Shared Context Within Group Stories

Fl´avia Maria Santoro, Patrick Br´ezillon . . . . 232 Patterns of Collaboration and Non-collaboration Among Physicians

Claudia Barsotini, Jacques Wainer. . . . 248 Shared Knowledge: The Result of Negotiation in Non-hierarchical

Environments

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Table of Contents XI

Computer Supported Collaborative Learning

A Mediation Model for Large Group Collaborative Teaching

Mar´ıa Ester Lagos, Miguel Nussbaum, Francisca Capponi . . . . 263 Analyzing the Organization of Collaborative Math Problem-Solving in

Online Chats Using Statistics and Conversation Analysis

Alan Zemel, Fatos Xhafa, Gerry Stahl . . . . 271 Collaboration for Learning Language Skills

Luis A. Guerrero, Milko Madariaga, Cesar Collazos, Jos´e A. Pino,

Sergio Ochoa. . . . 284

Group Decision Support Systems

Collaborative IS Decision-Making: Analyzing Decision Process Characteristics and Technology Support

Bjørn Erik Munkvold, Kristin Eim, Øyvind Husby . . . . 292 Software Requirements Negotiation Using the Software Quality

Function Deployment

Jo˜ao Ramires, Pedro Antunes, Ana Resp´ıcio . . . . 308 The Design and Field Evaluation of a Repeatable Collaborative

Software Code Inspection Process

Pushpa G. Koneri, Gert-Jan de Vreede, Douglas L. Dean,

Ann L. Fruhling, Peter Wolcott. . . . 325

Mobile Collaborative Work

Handheld-Based Electronic Meeting Support

Gustavo Zurita, Nelson Baloian . . . . 341

Sharing Information Resources in Mobile Ad-hoc Networks

Andr´es Neyem, Sergio F. Ochoa, Jos´e A. Pino, Luis A. Guerrero . . . . 351

Work Modeling in CSCW

Towards a Model of Cooperation

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XII Table of Contents

Towards an Ontology for Context Representation in Groupware

Vaninha Vieira, Patr´ıcia Tedesco, Ana Carolina Salgado. . . . 367

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