Developing Listening Skills

YEREVAN STATE LINGUISTIC UNIVERSITY

AFTER V. BRUSOV

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(By H. Tovmasyan, M. Kocharyan)

YEREVAN “LINGVA”

YEREVAN STATE LINGUSTIC UNIVERSITY AFTER V.BRUSOV

The textbook is accredited and recommended for publishing by the Science Council of YSLU

Editorial Board: S.Margaryan, PhD, Assistant Professor

S.Gyurjayants, PhD, Assistant Professor

The present textbook of practical phonetics is designed for the first-year students of English faculties and departments. It consists of 10 units. Each unit is composed of a variety of phonetic exercises, dialogues and texts. The aim of the textbook is to develop and improve the listening, comprehension and pronunciation skills of the students.

ISBN 978-9939-56-019-9 © Tovmasyan, 2009 © Kocharyan, 2009

From the authors:

The Developing Listening Skills and Pronunciation introduces central exercises relating to sound and pronunciation patterns in English.

The Developing Listening Skills and Pronunciation is designed to • improve pronunciation skills so as to be easily understood • understand live English speech

• improve conversational skills

• eliminate the frustration students once felt • increase confidence as a speaker

• increase success in any communicative situation

The Developing Listening Skills and Pronunciation is a complex of phonetic exercises concentrated on ear-training.

The exercises explore the range of sound types available in speech, paying particular attention to British English. Students learn to produce and recognize speech sounds in different phonetic contexts, and develop basic listening skills.

An important aim of the manual is to enable students to appreciate how native and non-native speakers of a language produce speech sounds under varying phonetic conditions, and to note how they relate to standard phonetic descriptions of English. This will equip them with the basic tools necessary to undertake practical analyses of speech in the context.

Students as well as foreign-born speakers who want to reduce their accent and improve their listening skills can benefit from the Developing

Contents

D DEEVVEELLOOPPIINNGGLLIISSTTEENNIINNGGSSKKIILLLLS ... 1S A ANNDDPPRROONNUUNNCCIIAATTIIOONN... 1 UNIT I... 5 LISTENING COMPREHENSION... 9 HOTEL SERVICES... 9 UNIT II ... 22 LISTENING COMPREHENSION... 26 IN FLIGHT... 26 UNIT III ... 33 LISTENING COMPREHENSION... 37 TRAVELING... 37 UNIT IV... 45 LISTENING COMPREHENSION... 50 BUSINESS... 50 UNIT V ... 67 LISTENING COMPREHENSION... 71 SHOPPING... 71 UNIT VI... 77 LISTENING COMPREHENSION... 81

FOOD AND DRINK... 81

UNIT VII ... 90 LISTENING COMPREHENSION... 94 TELEPHONE CONVERSATIONS... 94 UNIT VIII... 97 LISTENING COMPREHENSION... 100 AT THE AIRPORT... 100 UNIT IX... 107 LISTENING COMPREHENSION... 111 ENTERTAINMENT... 111 UNIT X ... 114 LISTENING COMPREHENSION... 119 CULTURAL DIVERSITIES. ... 119

BIBLIOGRAPHY ... 127

UNIT I

SPEECH SOUNDS

Exercise I

a. Tick the right variant.

1.

Fat

4.

mouth

[f

ɔ

:t]

[ma

ʊ

θ]

[fæt]

_[mə

_ʊ

_θ]

[fa:t]

[ma:θ]

2.

rock

5.

both

[r

_ɒ

k]

[b

_ɔ

:θ]

[r

ʊ

k]

[bo

ʊ

θ]

[r

ɔ

:k]

[b

_ʌ

θ]

3.

their

6.

comb

[ðo

ʊ

]

[ko

ʊm

]

[ðe

I

]

[ka

_ʊ

m]

[ðεə]

[ke

I

m]

Exercise II

a. Listen and repeat the following words. Pay attention to their pronunciation:

Group 1 – [æ]: am - cat - Japan - bag - thanks - packet - fat - that Group 2 – [a:]: hard - artist - car - grass - arm - calm - father

Group 3 – [ə]: about - Saturday - Japan - grammar - cassette - woman Group 4 – [ɔ:]: fall - small - saw – all

b. Which groups do these words go in?(Write: 1 - 2 - 3 - 4 )

grandmother tomato man

ball park are

cathedral call half

bad accident apple America again bank

dark war March

talk have walk

sat strawberries hat

can ask can’t

Brazil dance warm

c. Now listen and check.

Exercise III

a. Cross the silent letters in the following words and transcribe them.

1. sign [ ] 5. receipt [ ]

2. honest [ ] 6. knee [ ]

3. cupboard [ ] 7. half [ ]

4. salmon [ ] 8. whistle [ ]

b. Now listen and check.

Exercise IV

a. Tick the correct variant.

1. television

6. June

[ _{Ʒ ]}

[ _{Ʒ ]}

[ _{ʤ ]}

[ _{ʤ ]}

2. Jew

7. pleasure

[ Ʒ ]

[ Ʒ ]

[ ʤ ]

[ ʤ ]

3. manager

8. revision

[ Ʒ ]

[ Ʒ ]

[

ʤ ]

[

ʤ ]

4. occasion

9. orange

[ _{Ʒ ]}

[ _{Ʒ ]}

[ ʤ ]

[ ʤ ] 5. January 10. soldier

[ _{Ʒ ]}

[ _{Ʒ ]}

[ ʤ ]

[ ʤ ]

Listening Comprehension

Hotel Services

Exercise I.

Listen to Edgar’s conversation at the hotel. Tick (

√

) the facilities Edgar’s room has.

Facility Yes No King-size bed

□ □

Bath

□ □

Shower

□ □

TV

□ □

In-room movies

□ □

Room safe

□ □

Mini bar

□ □

Exercise II Listen to the dialogue. Circle the correct answer.

1. Where is the situation?

a. at the restaurant b. at the airport

c. at the hotel restaurant d. at the hotel reception

2. When does she plan to check-in?

a. tomorrow morning b. tonight

c. in a fortnight d. in two hours

3. How long does she plan to stay?

a. a week b. a fortnight c. a month d. four nights

4. What kind of room does she want?

a. double b. twin

c. single deluxe d. single

5. How is she going to pay?

a. by a Cirrus Maestro Card b. by transfer

c. in cash

Exercise III

Listen to the dialogue. Circle the right answer.

1. Where does she call?

a. room service b. car service c. laundry service d. delivery service

2. What does she want?

a. something to eat b. to find the city map c. a hairdryer

d. an iron

3. What does she order to drink?

a. white wine b. red wine c. whiskey d. cherrydans

4. What wine brand does she prefer?

a. Burgundi

b. California Chardonnay c. Bordeau

d. Chateau

5. How long does it take to bring the order?

b. twenty minutes c. half an hour d. fifteen minutes

Exercise IV

Vancouver: Alicia is checking in. Pearl Li is at reception.

a. Listen to the dialogue and underline anything that is different.

Pearl: Good evening, ma’am.

Alicia: Good evening. I want to check in.

Pearl: Do you have a booking?

Alicia: Yes, I do.

Pearl: What name?

Alicia: Romero. Alicia Romero.

Pearl: Just a moment... I don’t have your surname on the list.

Pearl: Ah, yes. I have it here. Sagebrush Tours, 1276 Market Street, San Diego. Ms Romero.

A double room for ten nights.

Alicia: That’s right.

Pearl: And the room’s reserved on your

MasterCard card. Are you paying with that

card?

Alicia: Yes, I am.

Pearl: OK, I just need you to complete this application form.

Alicia: Thank you. Uh, sorry, what’s the date today?

Pearl: March 12th_{.You is in room 1631.} b. Listen again and correct above the line.

Car Services

Exercise I

Natalie Trudeau is at the Federal – U.S.A. car rental office in the airport terminal. Read the conversation and complete the sentences. Then listen to the recording and compare.

Natalie Trudeau: Good morning. I’d like

……….…, please.

Clerk: Yes, ma’am. For ………..?

Natalie Trudeau: For three days.

Clerk: All right. Where ……….to leave the car?

Clerk: Sure – you can ………our cars at any of our offices. What kind of car

………?

Natalie Trudeau: ……….. see your brochure?

Clerk: ……….. . Natalie Trudeau: Uh, it’s not important really.

………. this one?

Clerk: OK. ……….. driver’s license?

Natalie Trudeau: I have an International Driver’s License and a French one.

Clerk: Fine. Thank you. Now, ……… C.D.W and personal accident insurance?

Natalie Trudeau: Sure. I’ll take both.

Clerk: Right, can you check these two boxes, and put your initials here, and again here.

Natalie Trudeau: ………. .

Clerk: How do you want ………?

Clerk: That’s fine. Would you be interested in our Federal Charge Card? It can be used at any federal Rental Office.

Natalie Trudeau: I think I have too ………. charge cards already.

Exercise II

Listen to the dialogues.

a. Decide whether the statements are true or false. b. Fill in the blanks with the correct variants

Call I

True False

2. Edgar has a pre-reservation.

□

□

3. Edgar wants a car for the week-end.

□

□

4. Edgar doesn't prefer very small vehicles.

□

□

Call 2

True False

1. Edgar wants to rent a full-size car.

□

□

2. The price on mid-size cars is $55.

□

□

4. The clerk cannot hold the car for Edgar.

□

□

Exercise III

Listen to the conversations and fill in the blanks.

Conversation A

Clerk: Hello. Do you have a _________________?

Edgar: Yes. Young. Edgar Young.

Clerk: OK, Mr. Young, I have it right here. May I see your __________________________?

Edgar: There you go.

Clerk: And this is your current home address?

Edgar: That’s right.

Clerk: May I have a ________________________ ___________________________________?

Clerk: Whatever.

Edgar: Home. 604-559-4173.

Clerk: Are there any other drivers?

Edgar: No. ____________________.

Clerk: How are you paying for this?

Edgar: ___________________. Visa. There you go.

Clerk: Thank you. What about collision damage waiver and personal

accident________________?

Edgar: Yes, I want both of them.

Clerk: OK. Could you sign your name here…and _____________ here. Thanks. The car has a

full tank of gas. You can return it full, or we

can fill it for you.

Edgar: Fine. Do you have a ____________?

Clerk: Yes. There you go. These are the keys. The car’s in the __________________. It’s a

white Pontiac Achieve. You can find it in

bay 39.

Edgar: Thanks. Uh, does it have _________________________?

Clerk: Yes. All our cars in California have air conditioning.

UNIT II

SPEECH SOUNDS

Exercise I

a. Tick the correct variant.

1. business

5. to

live

[ aI ]

None of the above answers

None of the above answers

2. tower

6. palace

[ ou ]

None of the above answers

None of the above answers

3. ocean

7. a

life

[ ou ]

None of _{the above}

answers

None of _{the above} answers

4. parliament

8. to

show

[ ou ]

None of the above answers

None of the above answers

b. Now listen and check.

Exercise II

a. Write the following words next to the correct diphthong.

where clear stay shy beer weigh

know sure now noise phone bear

high enjoy aloud poor near hair

pay

go

my

boy

how

tour

[

I

ə]

[

ɛə

]

[

oʊ

]

[a

I

]

[

ƆI

]

[

a_ʊ

]

[

_ʊ

ə]

b. Now listen and check.

Exercise III

Tick the correct variant.

1. those

6. cloth

[

θ]

[

θ]

[

ð ]

[

ð ]

2. thing

7.

tooth

[

θ]

[

θ]

[

_{ð ]}

[

_{ð ]}

3. maths

8. another

[

θ]

[

θ]

[

ð ]

[

ð ]

4. weather

9. thin

[

θ]

[

θ]

[

ð ]

[

ð ]

5. with

10.

brother

[

_θ]

[

_θ]

[

_{ð ]}

[

_{ð ]}

b. Now listen and check.

Exercise IV.

a.Each word contains one or two silent vowels or consonants. Fill in the blanks with a letter or letters with no sound: Example :

what

hour

could

reading

sandwich

secretary

brought

work

sight

honest

would

lamb

dark

night

every

often

half

tired

answer

b. Now listen and check.

Listening Comprehension

In Flight

Exercise I

a. Listen and underline which is different from what you hear.

adies and gentlemen, this is your pilot speaking. I hope you’re enjoying your flight to Milan this morning. At the moment, we’re passing over the beautiful city of Geneva, in the east of Switzerland. If you’re sitting on the right-hand side of the plane, you can see the city from the window. We’re flying at 10,000 meters and we’re traveling at a speed of 700 km/h. I’m afraid the weather in Milan this morning is not very good. It’s raining and there is a light wind blowing. Enjoy the rest of your flight. Thank you for flying with us today!

b. Listen again and check your answers to exercise I.

Exercise II

Jeff Kramer has to change planes in Denver. Listen to the announcements during his flight to Denver.

Announcement 1

Listen, and check (√) the correct boxes. a □ They’re on a Boeing 767.

□ They’re on a Boeing 747.

b □ They have just taken off.

c □ They can’t smoke at the moment.

□ They can’t smoke at all during the flight.

Announcement 2

Listen, and check (√) the correct boxes. a □ They have just taken off.

□ They haven’t taken off yet.

b □ Mr. Kramer must be worried about his connection.

□ Mr. Kramer has nothing to worry about.

Announcement 3

d □ The passengers will have lunch in a few hours.

e □ The pilot hopes they’ll be less than 30 minutes late.

Announcement 4

Are these statements true (_{√) or false (X) ?} a □ They haven’t landed yet.

c □ Mr. Kramer has 45 minutes before his connecting flight.

Exercise III Conversation A

Hiroshi is Japanese. He is on a flight from Tokyo to Vancouver. Listen to the conversations. Fill in the blanks.

Flight Attendant: Salmon, chicken or ______________?

Hiroshi: _________________, please.

Flight Attendant: Anything to drink?

Hiroshi: Yes. Water, please.

Flight Attendant: Still or ___________________?

Hiroshi: _____________, I don’t understand. Flight Attendant: This is Evian. It’s still. And this is

Perrier. It’s ________________.

Conversation B

Alicia is flying from San Diego to Vancouver. Flight Attendant: Tea or coffee?

Alicia: ___________________, please. Flight Attendant: _______________ or decaffeinated?

Alicia: Regular.

Flight Attendant: ________________ or sugar? Alicia: Cream, please. No sugar.

Flight Attendant: There you go.

Alicia: __________________. Flight Attendant: For you, sir?

Alicia: No, thanks. I’m fine.

Exercise IV

Listen to the arrival record.

a. Underline what is different from what you hear.

This is your I-94 Arrival Record. Please complete it in pencil

and in block capitals. Section 1: write your name – don’t forget the

block capitals. Section 2 is for your surname. In section 3, write your

birth date. First the month, then the year, and finally the day. Section

4 is for your country of residence. Section 5 is sex – male or female.

In section 6, put your Credit card number, then in 7, your passport

number. This is on your boarding pass, for example Asian Airways

Flight 177 – write BA 177. For British Airlines Flight 210, write AA

210. In 8, write the city where you are living now, and in section 9,

the city where you boarded this flight. For section 10, look at your

given, and in section 11 the date of your visa. Again write day, then

month, then year. Section 12 is your first address in Britain – put the

number and street here. In section 13, write the city and the state. Put

your I-94 in your passport, and hand it to passport control in Britain.

Thank you for following us.

Exercise V

Listen to the dialogue and circle the right answer.

1. What does the voice remind the passengers?

a. that they should avoid sleeping on the flight

b. that the use of any electronic equipment is prohibited on the

flight.

c. That they should fasten their seat belts 2. Why doesn’t Edgar follow the rules?

a. he didn’t hear the announcement

b. he is working on an important document

c. he is in the middle of an interesting computer game.

3. Why should Edgar turn off his computer?

b. it may interfere with the airplane’s equipment c. he will have to pay a fee

4. Edgar is traveling by a. Air France b. Air Alaska c. Air Canada

UNIT III

SPEECH SOUNDS

Exercise I

a. Tick the correct variant.

1. fruit

6.

sugar

[ u: ]

[ u: ]

2. woman

7.

school

[ u: ]

[ u: ]

3. June

8.

look

[ u: ]

[ u: ]

4. could

9.

push

[ u: ]

[ u: ]

5. pull

10.

do

[ u: ]

[ u: ]

b. Now listen and check. Exercise II

a. Listen and repeat the following words. Pay attention to their pronunciation:

Group

1

– [I]: his - it - big - is - sing - dictionary - many

Group

2

– [a

I

]: my - right - night - ninety - bike - hi - ice

Group

3

– [

3:]: bird - thirty - birthday - girl – first b. Which groups do these words go in? - (Write: 1 - 2 - 3)

video shirt wine

Itґs kind dirty write

English third Italy tie

Brazil sit skirt why

like in milk five

sir bye think six

lie have walk walk

live with firm cry

ship time river build

rich life might

c. Now listen and check.

Exercise III

a. Tick the correct variant.

Note:

[

∅

]

(silent letter – no sound)

1. Scissors

4. talk

[_∅]

[_∅]

[

s

]

_[

_Ɔ

_{: ]}

[ k ]

_[

_{ɒ ]}

2. Secretary

5. Tuesday

[

∅

]

[

∅

]

[ a: ]

[

e

]

[

Ə

]

[

I

]

3. Blouse

6.

guilty

[

∅

]

[

∅

]

[ b ]

[

I

]

[

ʊ ]

b. Now listen and check.

Exercise IV

a. Match the following words with the stress patterns:

potato, award, teacher, receive, unhappy, eleventh, evening, banana, language, director, forgetful, forget, beginner, politely, bottle, disgusting, unwilling, funny, decide, industrious, begin, believe, summer, honey

b. Now listen and check.

Listening Comprehension

Traveling

Exercise I.

Listen to Mary and Bill from the USA who went on a tour around Europe. Tick (√) the things they did and cross (×) the

things they didn’t.

(

Vienna)

buy some souvenirs

visit the museums and galleries

write some postcards

fly home

go to the Opera

do some shopping

take a tram

find a cheap hotel

lose a wallet

stay with friends

have a meal in a smart restaurant

meet some New Yorkers

read the English newspapers

make friends with local people

relax in the parks

see the queen

(Budapest)

Exercise II

a. Listen to the conversation. Which countries have they visited?

Man

___________________________________________

Woman

________________________________________

b. Listen again and tick the things they have seen or the places they have visited.

kangaroos

Moscow

surfing beaches

mountain scenery

Sydney Opera House

Zurich

Lake Constance

Red Square

Moscow, Red Square

Switzerland, a ski resort

Exercise III

a. Listen to the conversation and number the places as Duncan mentions them.

Machu Picchu

______

Amazon.

______

Santiago ______

jungles

______

Lima

______

South America

______

Sugar Loaf mountain

______

Valparaiso

______

b. Listen to the conversation again. Try to remember what Duncan plans to do in each place. Put the number of the place by what he’s going to do there.

lie on the beach

spend a week in the jungle visit the ruins

go round the museum do some sightseeing take the cable car up the mountain

stay in a hotel buy some souvenirs meet his girlfriend hire a car

travel by coach

Exercise IV

a. You are going to listen to a doctor talk about what you should and shouldn’t do to stay healthy when you travel. Match the complaints with the advice.

Complaint

Advice

1. Jet lag a. Drink lots of water.

b. Don’t spend all day in the sun. 2. Stomach upsets c. Take an insect repellent.

d. Cover your arms and legs. 3. Insect bites water e. Wear a hat.

f. Drink only bottled or boiled 4. Sunstroke g. Don’t eat uncooked food.

h. Try to stay awake.

b. Listen to the doctor again and check if you were right.

Exercise V

It’s Wednesday May 30th. Alicia is talking to Simon about her trip.

Listen to Alicia.

a. Put a tick (_{√) if the statement is true and a cross (x) if it is} false.

True False

1. They took off from Vancouver Harbor. □ □

2. The flight lasted fifty minutes. □ □

3. They got there by a floatplane. □ □

4. The pilot gave them a bottle of sparkling water. □ □

5. They saw two bears in the mountains. □ □

6. They stayed in the mountains for two hours. □ □

8. They managed to make over the mountain. □ □

UNIT IV

SPEECH SOUNDS

Exercise I

a. Listen to these words and pay attention to their pronunciation:

Group 1 – [ e ]: beg - web - lend - fell - American - bell - sell - tell - bed - less - pencil - ten - spell - help - yes

Group 2 – [ Ə ]: mother - perhaps - rubber - them - secret - accident - nevertheless - paper - president - over - never

Group 3 – [ 3: ]: refer - service - term - person - perfume - her - verb - version - perfect - nervous - external - jersey

Group 4 – [ i: ]: see - he - three - medium - weekend - extreme - week - equal - female - be - evening - seen – sleep

b. Which groups do these words go in? - (Write: 1 - 2 - 3 - 4)

feel we herself

later even German

welcome secretary need

French expert these

brother hers she

yesterday red tennis

very see worker

desk me letter

men species twelve

c. Now listen and check.

Exercise II

a. Read the following groups of words. Which word in each group has a different sound? Fill in the blanks in the following exercise with them:

beard - dear - heard - hear

lion - million - billion - millionaire

fruit - suit - juice - built

horse - history - story - cord

arrived - lived - needed - joined

asks - rubs - sails - rains

wanted – depended - watched - waited

country - young - youth - couple

Exercise III

a. Tick the correct variant.

Note:

[

∅

]

(silent letter – no sound)

1. chocolate

4. business

[

∅

]

[

∅

]

[

Ɔ

:

]

[

I

]

[

ɒ

]

[ i:]

2. night

5. screen

[

∅

]

[

∅

]

[ g ]

[

s

]

[

gh

]

[

k

]

3. climb

8. design

[

_∅

]

[

_∅

]

[ b ]

[ g ]

b. Now listen and check. Exercise IV

a. Transcribe the following words:

child

brother

we

pretty

intelligent

town

eleven

afternoon

night

right

housewife

thirty

very

different

worker

six

student

twelve

age

second

c. Now listen and check.

Exercise V

a. Tick the correct variant.

1. nine

6.

telephone

[

ŋ]

[

ŋ]

[ n ]

[ n ]

2. wrong

7.

single

[

ŋ]

[

ŋ]

[ n ]

[ n ]

3. thanks

8.

machine

[

ŋ]

[

ŋ]

[ n ]

[ n ]

4. nationali

ty

9.

many

[

ŋ]

[

ŋ]

[ n ]

[ n ]

5. since

10

.

monkey

[

ŋ]

[

ŋ]

[ n ]

[ n ]

Listening Comprehension

Business

Exercise I.

a. Listen to the conversation below and complete the sentences.

Dr. Santos is attending the Sixth International Convention of Civil Engineers. He has just registered.

Dr. Santos: Excuse me, ___________________________ where the Convention Secretary’s office is?

Sophie: Sure. Go down the hall, turn right, and it’s the first door on your left.

Dr. Santos: Thank you. Now – what did you say?

_______________________________________ I’ll find his door __________________________ . Oh, here it is. James McGovern – Convention Secretary.

James McGovern: Come in!

Dr. Santos: Good morning. _______________ Dr. JoaoSantos.

James McGovern: Well, Dr. Santos, it’s a pleasure to _________________________ .

Dr. Santos: I understand you _______________ me to ________________ a speech tonight.

James McGovern: Yes, ________________________________ the best person to do it.

Dr. Santos: You _____________________ me to _________________________ the Japanese Ambassador.

James McGovern: That’s right.

me to _________________________ ?

James McGovern: Oh, about ten or fifteen ________________. You _______________________________ a warm welcome in the name of the

engineering profession and perhaps say ___________________________________ about the purpose of the convention.

Dr. Santos: Sure, I can do that.

James McGovern: That’s great. I’ll leave it to you, then.

Dr. Santos: All right. ____________________ and prepare _____________________________.

James McGovern: Fine. _______________________________ at dinner.

Dr. Santos: ___________________________________.

b. Listen to the recording and compare.

Exercise II

a. Read the conversations and complete the sentences, using the expressions from the box below.

Conversation A

Consuela Rodriguez: Well, good-bye, Ryan. Don’t forget, _______________________________

_______________________________

Ryan Thomas: I will. ______________________________?

Consuela Rodriguez: Of course.

Ryan Thomas: _______________________________ . Consuela Rodríguez: Oh, yes. It was fine. Except for the last few

days. It’s been full of people for the Engineer’s Convention!

Conversation B

Seattle.

Michael Robertson: Yes. I’ll report back to my bosses in Toronto

tomorrow, and ______________________ .

Max Devereux: I certainly think we can do business together, Michael.

Michael Robertson: I hope so.

Conversation C

Bell Captain: Excuse me! Mr. Meeks!

Wilbur Meeks: Ah, yes?

Bell Captain: The Front Desk Manager wants to speak to you before you leave, sir.

Wilbur Meeks: ______________________________ ___________ .

Bell Captain: ____________________________ ___________ sir.

There’s something about a cleaning charge for your carpet …

Conversation D

James McGovern: Thank you again, Dr. Santos. _____________________________ _____________________________ ________________ .

And thank you for your impressive speech!

Joao Santos: Well, _______________________ . _____________________________ __________________________

James McGovern: That’s what I’m here for.

Joao Santos: Well, _______________________ . _____________________________ __________________________ Good-bye.

Expressions:

… it’s been nice to meet you.

I’ll call your secretary to arrange a meeting. I’ll look forward to seeing you.

I’m in a hurry. I have a plane to catch.

… if you are ever in Mexico City, you should come and see us. … thank you for all your help.

And we’ll see you again next year? It’s been a pleasure having you here. It will only take a moment.

I hope the hotel was OK.

Exercise III. Wilbur Meeks is a sales representative. Last week he signed a contract with Burlingham Inc. He wrote a report for the Chief Executive of his company. Yesterday the Chief Executive asked to see him. Listen to the recording, then answer questions a-h in the box.

a. Whose office was it? ___________________________________ ______________________________________________________ ______________________________________________________

b. Was the Chief Executive angry? __________________________ ______________________________________________________ ______________________________________________________

c. Why was Wilbur Meeks surprised?________________________ ______________________________________________________ ______________________________________________________

d. What was the Chief Executive happy about? ________________ ______________________________________________________ ______________________________________________________

e. Did he know Wilbur well?_______________________________ ______________________________________________________ ______________________________________________________

f. Was the contract worth $100,000? ________________________ ______________________________________________________ ______________________________________________________

g. How much was it worth? _______________________________ ______________________________________________________ ______________________________________________________

h. What was the mistake in Wilbur Meeks report? ______________ ______________________________________________________ ______________________________________________________

Exercise IV

Listen to the conversations. Underline anything that is different. A Job Interview

Conversation A

Ms. Dukakis: Come in. Mr. Lo, isn’t it? Please, have a seat.

Mr. Lo: Thank you.

Ms. Dukakis: Did you have a good journey?

Mr. Lo: Yes, thanks. I came up from San Diego the day before yesterday.

Mr. Lo: No. I’m staying at a resort in Oakland.

Ms. Dukakis: Oh, that’s all right, you’re from the Bay area, aren’t you?

Mr. Lo: Yes. I was born and raised in Oakland.

Ms. Dukakis: When did you leave?

Mr. Lo: I went to school in L.A. That was in 1988.

Ms. Dukakis: So, where are you presently working?

Mr. Lo: Soledad Computers in San Diego. Have you been there?

Ms. Dukakis: No, not really. How long have you been with them?

Mr. Lo: I’ve been working there since I graduated from college.

Mr. Lo: I’d like to do some traveling. I want to use my computer skills, and I want a funny

job.

Ms. Dukakis: Yes. I see here that you speak Turkish and Spanish. Puede usted traducirmelo?

Mr. Lo: Excuse me? Can you say that once again?

Ms. Dukakis: That’s OK. Do you want to live closer to your parents?

Mr. Lo: That’s not the reason why I want this job. But yes, I'd like to live in this city again.

Ms. Dukakis: Well, thank you, Mr. Lo. We'll call you.

Conversation B

Ms. Danziger: Please call me Crystal. My, you have a large office.

Ms. Dukakis: Thank you. Did you have a nice trip?

Ms. Danziger: It was OK. I got in on the late flight last night.

Ms. Dukakis: Ah, you’re from Los Angeles, aren’t you?

Ms. Danziger: I live in L.A. at the present time, but I’m originally from New York. Of course, I’m

not often in L.A. I’ve been to nine countries

this year.

Ms. Dukakis: Tell me about your previous job.

Ms. Danziger: I’m a secretary for a book publisher … Travel Books Incorporated. We sell travel

books and maps. I travel around North

speak Russian and Deutch. I majored in

Russian for my Masters degree and then …

Ms. Dukakis: Where did you get your degree?

Ms. Danziger: I got it from the University of Moscow. But, before that, I did my Bachelors at the

University of Amsterdam.

Ms. Dukakis: How long have you been with your Travel Books?

Ms. Danziger: Three years. Before that I was with the Disney company for a year in Florida, and

before that I worked at a public stationary

company in Dallas for ten months.

Ms. Dukakis: Have you ever sold perfume?

Ms. Danziger: No, but selling is selling. It's all the same to me.

Ms. Dukakis: And do you speak any Asian languages?

Ms. Danziger: No, but I learn fast. I majored in languages. Now, I want to ask you some questions

about this job ...

b. listen again and correct the conversations above the lines.

Exercise V

Listen to the conversations and fill in the blanks.

Conversation A

Jack Hudson is at the offices of Pacific Rim Cruises. It’s Friday May 26th_.

Marsha: ________________, there’s someone at the

door. Come in!

Marsha: Yes, I’m Marsha Irving. Uh, do you have an

_____________________?

Jack: Jack Hudson? Absolutely Arizona Mineral

Waters? This is my ___________.

Marsha: Oh, yes. You’re very ___________…excuse

me…Stefan, can I ______________? I have

a ___________. OK. In about twenty

minutes.

Conversation B

Jack: I just want to try this.

Marsha: ________________________?

Jack: I want you to try a ____________ of

Marsha: OK. Mm. Yes, it’s all right.

Jack: All right? This is the best

____________________________ in North

America. It’s produced and _____________

in Arizona, and…

Marsha: Did you say “Arizona”?

Jack: Yes, ma’am. I did.

Marsha: But Arizona’s one of the ___________

states…it’s ______________, isn’t it?

Jack: It’s not all desert. This comes from high in

the mountains.

Marsha: But our passengers want well-known

Jack: I can give you a very special deal …we have

a lot of Absolutely Arizona here in

Vancouver. We can __________________

immediately. You can try it out on your next

______________.

Marsha: I’m sorry, Mr. Hudson. You’re

_______________ your time. You see, I just

_______________________ for our next

UNIT V

SPEECH SOUNDS

Exercise I

a. Tick the correct variant.

1. use,

uses

6.

ring, rings

[ s ]

[ s ]

[ z ]

[ z ]

[

I

z ]

[

I

z ]

2. tell,

tells

7.

live, lives

[ s ]

[ s ]

[ z ]

[ z ]

[

I

z ]

[

I

z ]

3. pass,

passes

8. cook,

cooks

[ s ]

[ s ]

[ z ]

[ z ]

[

I

z ]

[

I

z ]

4. write,

writes

9. hope,

hopes

[ s ]

[ s ]

[ z ]

[ z ]

[

I

z ]

[

I

z ]

5. run,

runs

10.

love,

loves

[ s ]

[ s ]

[ z ]

[ z ]

b. Now listen and check.

Exercise II. Transcribe the following words. Be careful! They all have silent letters.

1. castle

[

]

2. foreign

[

]

3. bomb

[

]

4. heart

[

]

5. sandwich

[ ]

6. knowledge

[ ]

7. island

[ ]

8. psychology

[ ]

9. knock

[ ]

10. hymn

[

]

b. Now listen and check.

Exercise III

a. Group the following words according to the vowel sounds they contain.

break, done, small, bud, pray, boot, paid, sort, son, nut, look, good, rose, fork, nose, foot, talk, made, cut, smoke shoot, walk, owes, port, broke, lady.

[

ʊ

]

[

ɔ:]

[

ʌ]

[

eI

]

[

_oʊ

]

b. Now listen and check. Exercise IV

a. Each word contains one or two silent vowels or consonants. Fill in the blanks with silent letters:

castle neighbour sure

climb psychology should

should chocolate write

horse upstairs talk

are yesterday bomb

word bought person

wrong garden

Listening Comprehension

Shopping

Exercise I.

Listen to the dialogue, circle the right answer.

1. Where is the situation?

a) at a restaurant b) at a library

2. What is the customer looking for?

a) trousers b) a sweater c) a pair of shoes

3. What colour sweater did the customer want?

a) green b) blue c) yellow

4. How did the green sweater fit the customer? It was

a) too small b) too tight

c) too big

5. What colour sweater did the assistant suggest?

a) green b) pink

c) red

1. What magazine does Michael Robertson want to buy?

2. How much does the magazine cost?

3. What kind of gum does Michael prefer?

4. What else did Michael buy?

5. What time was it?

Exercise III

Consuela Rodriguez is in Los Angeles on business. She has some spare time on her first morning, and she has come to the Drake Mall to do some shopping. Listen to the four conversations, then listen again and complete the chart.

Conversation Which store was she in?

What did she buy? Who was it for? How much did she spend? 1 2 3 4

Exercise IV

Listen to the dialogue and fill in the blanks.

Alicia: These _______________are really beautiful.

Assistant: Yes, they are. They’re _____________ Native American designs, made of pure

________, and they’re made here in Alaska.

Alicia: I need some throws for my ___________________…but I need more

than one.

Assistant: How many do you need?

Alicia: __________, maybe three.

Assistant: Well, they’re $______ each but I can give you a ____________________.

Alicia: Really? How much?

Alicia: Hmm. I don’t have much _________ in my cabin.

Assistant: We can _________ them anywhere in the United States.

Alicia: San Diego?

Assistant: Sure. That’s no problem.

Alicia: They’re really nice…but I don’t know.

Assistant: We won’ __________ you for hipping.

Alicia: OK. It’s a _______. Do you take American Express?

UNIT VI

SPEECH SOUNDS

Exercise I

a. Tick the correct variant.

1. rained

6.

begged

[ t ]

[ t ]

[ d ]

[ d ]

[

I

d ]

[

I

d ]

2. started

7.

hoped

[ t ]

[ t ]

[ d ]

[ d ]

[

I

d ]

[

I

d ]

3. arrived

8. opened

[ t ]

[ t ]

[ d ]

[ d ]

[

I

d ]

[

I

d ]

4. helped

9. walked

[ t ]

[ t ]

[ d ]

[ d ]

[

I

d ]

[

I

d ]

5.

visited

10.

want

ed

[ t ]

[ t ]

[ d ]

[ d ]

[

I

d ]

[

I

d ]

b. Now listen and check

Exercise II

a. Notice how you pronounce the definite article the, put these words into correct columns:

the event, the game, the office, the train, the bouquet, the airport, the service, the order, the hour, the opportunity, the harvest, the edge, the manager, the olives, the interpreter, the twins, the force, the pleasure, the exhibition, the possibility.

b. Now listen and check.

Exercise III

a. Tick the correct variant.

Note:

[

∅

]

(silent letter – no sound)

1. knee

6. calm

[

∅

]

[

∅

]

[ k ]

[ l ]

2. listen

7. thought

[

∅

]

[

∅

]

[ s ]

_{[ g ]}

3. talk

8.

key

[

∅

]

[

∅

]

[ l ]

_{[ k ]}

4. enough

9. knife

[

∅

]

[

∅

]

[ f ]

_{[ k ]}

5. build

10. kill

[

∅

]

[

∅

]

[ u: ]

_{[ k ]}

b. Now listen and check. Exercise IV

a. Which word doesn’t belong to the group?

[i:] ski - leave - sit - sea - key

[æ] cat - bag - hand - dark - bad

[ɒ] hot - doctor - wrong - stop - sport [_ʌ] money - mother - home - some - nothing [a:] glass - talk - father – can’t - park

[e] video - pencil - tennis - men - bed

[I] think - field - this - Italy - big

[ɔ:] forty - more - short - born - actor [u:] June - curly - fruit - true - flu

[eI] name - orange - train - plane - they

[aI] five - like - live - fine – nice

b. Now listen and check.

Listening Comprehension

Food and Drink

I. Listen to the waiter. He’s describing one of the dishes. Tick (

√

) the foods the waiter mentions.

tuna

□

olive oil

□

shrimp

□

basil

□

ketchup

□

tomato

□

salt

□

eggplant

□

zucchini

□

garlic

□

potatoes

□

onion

□

lettuce

□

spinach

□

pepper

□

lemons

□

Exercise II

a. Listen to the dialogues and underline anything that is different.

Dialogue 1

A:

Look, there are some seats in the corner.

B: You three go and sit down and I’ll get the orders.

What would you like?

A: I’d like a gin and tonic, please.

B: Would you like ice with your gin?

A: Yes, please.

C: And I’d like a mineral water, please. No ice.

B: Would you like anything to eat?

A: No, thanks.

Dialogue 2

A: Would you like some salad with your steak?

B: No, thanks, but can I have some more chips, please.

A: Yes, help yourself. But leave some for your sister.

B: Can I get the tomato ketchup?

water from the kitchen?

B: Is there any mustard?

A: I’m afraid there isn’t any left.

b. Listen again and correct the dialogues above. Write the corrections above the words and phrases you underlined.

Exercise III. Listen to three people giving their orders. Note what they order and the words they use for requests.

Cecilia:____________________________________________

___________________________________________________

___________________________________________________

Ken:_______________________________________________

___________________________________________________

___________________________________________________

Josie:______________________________________________

___________________________________________________

___________________________________________________

Exercise IV.

Listen to Jack and the server. Answer the questions:

a. Would he like vanilla or chocolate ice cream? ___________________________________

b. How much is it?

___________________________________

c. What bill does Jack offer the server? ____________________________________

d. Can the server make change?

____________________________________ e. Does Jack have anything smaller?

Exercise V

Listen to the dialogue and circle the right answer. 1. What does Jeff Kramer want to order?

a. fish b. chicken c. pork

2. What dish is special for today?

a. mashed potatoes b. French fries c. green beans

3. What dressing does Jeff prefer?

a. rice b. sauce c. green beans

4. What else does Jeff want with his meal?

a. mineral water b. a roll

c. cheese

5. What does the Counter Help suggest instead of pecan pie.

a. ice-cream b. currant jelly c. choc manger

Exercise VI

Listen to the conversation and circle the right answer. 1. Where is the situation?

a. at a department store b. at a restaurant

c. at a hotel reception desk

2. Which of the food stuff mentioned by the waiter is a usual ingredient for a pizza?

a. clam chowder b. spinach c. mozzarella

3. What polite expression did the waiter use to repeat the question?

a. Pardon me… b. Excuse me… c. Sorry…

4. What did Kenji order?

a. spinach and egg salad b. spinach and bacon salad c. spinach and bacon omelet

5. What did the waiter decide to do to solve the situation?

a. to prove that Kenji had really ordered clam chowder b. to eat the clam chowder himself

UNIT VII

SPEECH SOUNDS

Exercise I

a. Listen and repeat the following words. Pay attention to their pronunciation:

Group 1 [ ʌ ] rubber - understand - under - fun - but Group 2 [ Ə ] supply - surprise - measure - adventure Group 3 [ 3: ] hurt - purse - church - curl - murderer Group 4 [ I ] busy

Group 5 [ u: ] flu – rule

Group 6 [ ʊ ] put - bull - education - bush - pudding

b. Which groups do these words go in? - (Write: 1 - 2 - 3 - 4 - 5 - 6)

cup Thursday August

husband nurse turtle

crush suppose busy

autumn burn ugly

purple sun sugar

February number picture

push Sunday June

gun must surname

pull club full

Saturday bus curly

lunch Russian butcher

furniture

c. Now listen and check.

Exercise II

Listen and repeat the following words after the speaker, insert them into correct columns.

helps, bosses, meets, does, sends, catches, eats, drugs, churches, pictures, animals, buses, actors, matches, bushes, wants, Bush’s, James’, legs, cats, maps, Robert’s.

[s]

[z]

[

I

z]

Exercise III

a. Tick the correct variant.

Note:

[

∅

]

(silent letter – no sound)

1. sign

6.

every

[

∅

]

[

∅

]

[ g ]

[

I

]

[ j ]

[ e ]

2. high

7.

cupboard

[

∅

]

[

∅

]

[ g ]

[

p

]

3. autumn

8. island

[

∅

]

[

∅

]

[ n ]

[ s ]

[

ŋ ]

[ z ]

4. honour

9. home

[

∅

]

[

∅

]

[ h ]

[ h ]

5. half

10. hour

[

∅

]

[

∅

]

[ l ]

[ h ]

Exercise IV a. Group the following words so that they match the stress patterns in the table.

infamous Banana calendar statement dinosaur Imply cluster kingdom

enjoyment Mountain eternal countless

excel Passage before defeated

begin Arrive worry history

•

.

.

•

•

. .

.

•

.

angry

forget

emptiness

successful

Listening Comprehension

Telephone Conversations

Exercise I

a. Listen to four telephone conversations. Match the conversations with the situations.

Phone call 1 ________. Phone call 2 ________. Phone call 3 ________. Phone call 4 ________.

a. informing of a flat to buy. b. informing of a flight delay. c. informing of arrangements

to go to a concert.

d. changing a lunch appointment.

b. Listen again and take the messages.

Phone call 1

_{John Griffiths called; has tickets; concert at}

Palace Hall 8.30

Phone call 2 ____________________________________

Phone call 3 ____________________________________

_______________________________________________

Phone call 4 _____________________________________

_______________________________________________

Exercise II

Listen to the telephone conversation and circle the right answer.

1. What number did Edgar call?

a. 322-7844 b. 321-7844 c. 323-7844.

a. Beauty Salon. This is Tania. Can I do something for you? b. Beauty Salon. This is Tania. May I help you?

c. Beauty Salon. This is Tania. Can I be of any service to you?

3. Where did Edgar reach when he dialed the number?

a. the hotel reception b. beauty salon c. hotel restaurant.

4. What didn’t Edgar reach the place he wanted?

a. because he didn’t dial the outside line number b. because he didn’t know the number

c. because he wanted to precise the number from the receptionist

5. What is the internal line number?

a. 32 b. 9

c. 22