Converged Infrastructure
Monitoring and Management (CIM
2)
Delivering
actionable
service
Delivering
actionable service
knowledge
Converged Infrastructure
Monitoring & Management
(CIM
2) from WhiteSpider
frees IT organisations from
the complexity and burden of
managing multiple tools. CIM
2presents unified monitored
data into actionable service
knowledge that can improve
service quality and reduce
business risk.
The drive to
convergence
As the pace of business accelerates, companies everywhere are demanding more from IT; such as faster service delivery, lower risk and higher operational efficiency. IT organisations are responding by embracing technologies such as mobility, virtualisation, and cloud computing. Converged infrastructures, the result of the seamless integration between the storage, compute, network and virtualisation layers, simplify and speed up the delivery of IT services. They also help overcome the inherent risks of increased infrastructure size and complexity.
Within the converged infrastructure environment, the fundamental principles of management remain: that of monitoring the entire IT environment from applications through to infrastructure. However, all too often organisations have too many tools and diverse data monitoring sources that don’t interact together efficiently, compounding overall management complexity. Furthermore, these tools may only track the status of hardware, interface statistics or link failures, rather than provide capability indicators such as service availability, process utilisation, capacity and real-time performance of a critical service.
Organisations have too many
monitoring tools that don’t work
well together, compounding
overall management complexity
59% of IT organisations see critical
outages in their applications and
services.
57% of organisations see
IT issues as more complex
than three years ago
Companies are looking for monitoring tools that:
Converged Infrastructure
Monitoring & Management
Everything in one place
Converged Infrastructure Monitoring & Management (CIM2) from WhiteSpider is a service that brings together diverse infrastructure management capabilities into one solution and presents a unified view of the end-to-end service or application across the converged infrastructure. The result is a monitoring and reporting solution that frees ICT teams from scouring various tools to find related information for triaging performance issues and determining root cause. CIM2 delivers actionable insights that enable IT organisations to improve service quality and predictability
.
Real time visibility for real life
decisions
WhiteSpider’s CIM2 gives the ability for IT organisations to drill into each of the logical layers of a data centre to ensure the end-to-end availability of applications and services to the users. Any element of a converged platform can directly impact the performance of an application, such as reduced disk IOPS, oversubscribed virtual memory or CPU’s as well as the traditional problem areas like link bandwidth, congestion and error rates. The CIM2 platform takes a holistic view of the end-to-end performance of a service, and tracks the real-time availability and performance.
All the collected data is available for WhiteSpider’s customers to view through their own customised portal, from where scheduled reports can be generated.
Application
Monitoring
Monitoring
Storage
Operations
Monitoring
Server
Monitoring
Network
Monitoring
CIM
2Delivering enhanced
productivity and
performance
Improved utilisation of expert
resources
The solution from WhiteSpider allows enterprises to reduce capital and operating expenses associated with delivering and managing IT-based services. The unified management of infrastructure unburdens highly skilled staff from labour-intensive troubleshooting across multiple tools so they can focus more on strategic initiatives that add value to the organisation.
Simplify the challenge of
infrastructure management
CIM2 rationalises your portfolio of monitoring and management tools into a single, comprehensive solution with the management functions integrated and visualised in a single structure. By delivering such consolidated business information from across the converged infrastructure to the right people at the right time, CIM2 keeps ICT teams in control of complex network services. This simplifies the challenge - and reduces the cost - of infrastructure management.
Make right decisions based on
real-time visibility
Real-time information from multiple data sourc-es across the network is collected and pre-sented in a unified manner. The ability for IT organisations to know, at any time, the status and performance of infrastructure enables ICT teams to understand the operational strengths and weaknesses of systems and the effect on service and application availability. This en-hances the control of resources and enables enterprises to make fact-based business deci-sions and improve the reporting of service per-formance.
Reduce the risk of major service
outage
With over 80% of network outages caused by services not being monitored appropriately, WhiteSpider’s CIM2 provides the data required to enable IT organisations to proactively manage their converged infrastructure. Through early identification of issues, ICT teams have the ability to anticipate problems which would, without intervention, impact system performance. This improves service availability and infrastructure uptime, thereby reducing business risk and helps to eliminate business impacting performance issues.
CIM
2delivers actionable insights
that enable IT organisations to
improve service quality and
pre-dictability.
The WhiteSpider CIM2 is a cloud based monitoring platform that is based on the NetApp and Cisco Flexpod reference architecture. The highly resilient platform has the capability to monitor enterprise services for any customer in any region 24 x 7 x 365. The core capabilities of CIM2 include the following:
● Integrated Monitoring & Reporting
• Availability• Performance • Event management
• Daily, weekly, monthly and custom period reporting capability
● Server Monitoring
• Native windows and Linux support
• Embedded service, application and hardware monitors (CPU, memory, disk, network)
• vServer performance monitoring for VMware ESX/ESXi & MS Hyper-V
● Storage Monitoring
• Disk performance• Volume and LUN capacity tracking • Interface statistics for Fibre-Channel,
FCoE, iSCSI, NFS
• Hardware monitors (disks, controllers, power supplies, fans, links)
● Network Monitoring
• LAN performance (within a physical network or virtual network, i.e. hypervisor virtual switch performance)
• WAN performance including SLA tracking, Round Trip Delay (RTD)
• WLAN performance with RF based event alerting
• Interface statistics for logical & physical ports (packet counts, errors, etc.)
• Hardware monitors (platform, disk, CPU, interface, service module)
• NetFlow visibility to track per application throughput / performance and overall path utilisation
● Operations Monitoring
• Backups• Log file rotation
• Maintenance operations
● Application Monitoring
• Application availability – including tracking dependencies such as databases, services or network connectivity.
• Application health tracking - looking for trends and spikes on an hourly, daily, weekly or monthly basis
• File monitoring • Process monitoring
● Security Monitoring
• Tracks top attacks & security events • Protocol usage, denied requests • URLs accessed
• Administration audit
● Fault Management
• Alarm correlation with SMS/Email notification
• Windows event log, Syslog and SNMP trap management
• Customer portal to review real-time statistics
Giving you
control over the
performance of
your applications
and services
CIM
2delivers breadth...
CIM2 provides organisations with a single screen view of their converged infrastructure. At a glance it provides comprehensive status and performance data of the network systems
...and depth of insight
With a simple drill-down, operations and engineering teams can quickly follow troubleshooting processes and identify the
with a graphical user interface using critical data, trend charts and intelligent gauges organised to guide workflow and accelerate problem solving.
root cause of system failures and performance issues.
Summary
For any organisation, the challenge for IT is to keep pace with the endless demand for new services, faster access and lower cost. This continues to add complexity to the management of the infrastructure and applications. WhiteSpider’s comprehensive CIM2 Converged Infrastructure service gives enterprises cost-effective visibility across technology domains that enable efficient monitoring, troubleshooting and reporting. This ensures that IT gains clear visibility of the status and performance of its applications and network, can quickly diagnose actual and potential issues and align the infrastructure to the business by delivering high availability services.
About WhiteSpider
Established in 2012, WhiteSpider specialises in providing consultancy, strategic advice, and practical support in enterprise service architectures. The company helps organisations to standardise their IT and communications infrastructures by using a unique new service framework - ea4 - developed specifically with the needs of global enterprises in mind. Headquartered in the UK, WhiteSpider works with global companies, including businesses in the Engineering, Finance and Motor Sport sectors.
About the ea
4framework
In response to the need of global enterprises to enhance business agility, WhiteSpider has developed an applied architecture framework, ea4, which enables technology to transform the way organisations operate. The ea4 model is based around delivering enterprise standards through four elements; enterprise auditing, enterprise architecture, enterprise alignment and enterprise assessments. These stages are used to gather an in-depth understanding of an organisation’s assets and business requirements, develop a detailed infrastructure and application plan, implement the solution and then performance manage the architecture to deliver optimal service performance.
Find out more
To find out more about how WhiteSpider’s CIM2 can support your business, or to learn about our unique ea4 framework, contact us on:
