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Introduction to Human
Resource Management
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Learning Objectives
1. Explain what human resource
management is and how it relates to the management process.
2. Briefly discuss and illustrate each of the important trends influencing
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Learning Objectives
3. List and briefly describe important traits of today’s human resource managers.
4. Describe four important human resource manager
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What Is Human Resource
Management?
• The Management Process
o Planning
o Organizing
o Staffing
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Why Is Human Resource
Management Important to All
Managers?
• No manager wants to:
o Hire the wrong person for the job
o Experience high turnover
o Have your people not doing their best
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Human Resource (HR)
Responsibilities of Line
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Line and Staff Aspects of Human
Resource Management
• Authority is the right to make
decisions, to direct the work of others, and to give orders.
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Line and Staff Managers
• Line authority gives you the right to issue orders
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Line Managers
• Job placement
• Orientation & Training • Performance
• Cooperation • Labor costs
• Development
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Human Resource Duties
Staff Managers
• Line function inside of HR department
• Coordination
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Organizing the Human Resource Department’s Responsibilities
• Size of HR reflects the company’s size
• Reorganizing the HR Management function
o Transactional HR teams
o Corporate HR teams
o Embedded HR teams
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Review
Human Resource
Management
• Part of total management process
• Focus on staffing processes
o Job analyses
o Recruiting
o Compensation
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Review
Human Resource Duties
• In providing specialized assistance, the human resource manager carries out three distinct functions:
o line function
o coordinative function
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Briefly discuss and illustrate
each of the important trends
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• Technological advances
• Globalization and competition
• Indebtedness (“Leverage”) deregulation
• Trends in the nature of work
• Demographic and workforce trends
• Economic challenges and trends
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IMPROVING PERFORMANCE:
HR
as a Profit Center
• Computer system dramatically improves sales and profitability along with:
o Upgraded jobs
o Training in how to sell services
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Review
Trends in Human Resource
Management
• Technology • Globalization
• Indebtedness and deregulation
• Trends in the nature of work
• Demographic and workforce trends
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• More knowledge work • Aging workforce
• Economic downturn
• De-leveraging
• Deregulation slowdown
Review
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The New Human Resource Manager
• Focus More on Strategy
• Focus on Improving Performance
• Measure HR Performance and Results • Use Evidence-Based Human Resource
Management
• TheyAdd Value
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• They Take a Talent Management Approach
• They Manage Employee Engagement • They Manage Ethics
• They Understand Their Human Resource Philosophy
• They Have New Competencies
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Evidence-based
Human Resource
evidence-1
• Talent management
• Ethics
• Employee engagement • Measurement
• Evidence-based management • Value
• New competencies
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Describe four important
Human Resource Manager
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Human Resource Manager’s
Competencies
• Strategic positioners
• Credible activists
• Capability builders
• Capability builders
• HR innovators and integrators
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• HRCI Certification
o HR managers use certification to show their mastery of modern
human resource management knowledge
• The HRCI Knowledge Base
o The HRCI body of knowledge has a list of main topic areas
o Chapter objectives follow the HRCI
Human Resource
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Human resource management is the responsibility of every
manager—not just those in human resources.
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• The HR process
• Importance
• HR responsibilities
• Trends