ADMINISTRATIVE INTERN HEALTH
Full-time, Fixed Term
[2 x 0.5 FTE posts may be considered]
January 2015 – November 2015
JOB DETAILS - CONTENTS
Page 2
Advertisement
Page 3
Job Description
Page 5
Person Specification
Page 6
Conditions of Service Summary and
Staff Benefits
Page 7
Information on Trinity Laban
ADMINISTRATIVE INTERN HEALTH
Full-time, Fixed-term for 11 months (47 weeks)
[2 x 0.5 FTE posts may be considered]
Trinity Laban Conservatoire of Music and Dance is a forward thinking, contemporary and world-class Higher Education Institution with a vision to redefine the conservatoire for the 21st century. At the leading edge of music and dance training, it
provides specialist education of the highest quality, which reflects the increasingly collaborative world of artistic practice and supports the lifelong career development of students and professional performing artists. Our purpose is to advance our art forms by bringing together artists to train, collaborate and research in our inspiring creative, intellectual and physical spaces.
This post offers an exciting opportunity to work in the high profile Laban Building. You will assist with the administrative day to day running of the Health department. You will be the contact point for the department; booking appointments and fielding enquiries from clients. You will also assist with the promotion of the departmental services through social media.
You should be educated to degree standard or equivalent with previous experience of administrative and customer service. You will need good organisational and interpersonal skills as well as written and oral communication skills and excellent knowledge of Microsoft Office. You will be able to maintain confidentiality and handle sensitive information appropriately and be able to demonstrate initiative and work independently when necessary.
Salary:
£
10,692.50 for the duration of the contractFor a Job Pack and Application Form, please see http://www.trinitylaban.ac.uk/about-us/job-opportunities/vacancies or contact Paula Emms, HR Officer, Trinity Laban Conservatoire of Music and Dance. Telephone: 020 8305 9476. Email:
Closing date for applications: 12 Noon: 12 November 2014 (No Agencies) Interview date: Monday 24 November 2014
CVs will not be accepted unless accompanied by a completed application form.
Trinity Laban Conservatoire of Music and Dance is committed to equal opportunities and diversity.
City University London validates Trinity Laban’s postgraduate diploma and degree programmes across music and dance, including the Research Degree Programme. Within the validation partnership Trinity Laban is responsible for the delivery and management of the provision and City University for assuring the quality and standards of the programmes
Trinity Laban Conservatoire of Music and Dance is a company limited by guarantee registered in England and Wales Company No. 51090. Registered Charity No. 309998.
JOB DESCRIPTION
Post: Administrative Intern Health
Department: Health, Trinity Laban
Line Manager : Head of Business Enterprise
Contract: Full time, Fixed-Term (47 weeks)
Salary: £10,692.50 for the contract
PURPOSE OF THE POST
The Administrative Intern will assist the Clinic Administrator with the administrative day to day running of the Trinity Laban Health Department. There will also be opportunities to work with members of the Dance Science and Student Services teams. This is essentially a receptionist/administrative role.
MAIN RESPONSIBILITIES
Assisting the Clinic Administrator with the administrative running of the Trinity Laban Health Clinic.
Acting as a point of contact for enquiries about the different treatment options and services available.
Supporting students, staff and the public with bookings for treatments by telephone, email and/or online bookings.
Taking and processing bookings for services/treatments for clients by taking cheque, credit card and cash payments over the telephone and in person.
Assisting with the daily financial record-keeping of the department.
Fielding injury/health enquiries from students and referring them to the appropriate professional adviser.
Assisting the Clinic Administrator with any marketing duties for the department, including promoting the departmental services through social media.
Supporting the Clinic Administrator to organise for events such as Summer School and Student Induction.
Ensuring that stationery and clinical supplies are adequate for the treatment rooms and the department.
Laundering towels, couch covers, blankets and pillow cases weekly for the clinic rooms.
Cleaning the treatment rooms, furniture on display and ice machine as required.
Supporting Trinity Laban Health Therapists with diary requests.
Assisting Health Practitioners with their clinics on a daily-basis.
Supporting the Health and Dance Science teams with the Trinity Laban Screening and Profiling Service.
Data inputting of screening results and other departmental research, as required.
Assisting the Clinic Administrator with statistical data.
Such other duties and responsibilities which might reasonably be requested by the Clinic Administrator.
THE POST HOLDER MUST:
At all times be committed to Trinity Laban’s Equality and Diversity Policy.
Adhere to all policies and procedures relating to Health and Safety in the workplace.
Trinity Laban has a no smoking policy on its premises.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the Conservatoire.
ADMINISTRATIVE INTERN HEALTH
PERSON SPECIFICATION
Criteria Essential Desirable
EDUCATION/QUALIFICATIONS
Educated to degree-level or equivalent level qualification X
EXPERIENCE
Administrative experience X
Experience of working in a customer service environment X Knowledge/Understanding of
Keen interest in Music and/or Dance and/or Dance Science
X
SKILLS AND ABILITIES
Excellent customer service skills X
Strong IT skills, including MS Office (Word, Excel and Outlook)
X
Strong verbal and written communication skills (to communicate with internal and external customers at all levels)
X
Good planning and organisational skills including the ability to prioritise during busy times
X
Ability to handle a range of situations resourcefully and appropriately, and to deal tactfully with sensitive situations
X
Strong interpersonal and team working skills (an approachable manner)
X
A strong attention to detail (a high level of accuracy) X
Ability to maintain confidentiality and handle sensitive information appropriately
X
PERSONAL QUALITIES
A commitment to the principles of equal opportunities & diversity & the application of these throughout all activities
X
Approachable, confident and able to engage with clients on a wide range of issues
X
An awareness of the issues relating to data confidentiality and the ability to apply these
X
High level of motivation and initiative with the ability to work independently when necessary.
X
Flexibility in terms of working hours X
Applicants for this role must be eligible to work legally in the United Kingdom. If you do not have the necessary permissions to do so, unfortunately we are
ADMINISTRATIVE INTERN
CONDITIONS OF SERVICE – SUMMARY AND STAFF BENEFITS
Contract: Full-time for 11 months or part-time 0.5 FTE (47 weeks), subject to a three-month probationary period.
Hours: 35 hours per week for full-time contract or 17.5 hours per week for 0.5 FTE contract by arrangement.
Location: You will be based at the Faculty of Dance in Deptford (Laban Building, Creekside) but may also be required to work at the Faculty of Music in Greenwich (King Charles Court, Old Royal Naval College).
Salary:
£
10,692.50 for the full-time contract or £5,346. 25 for the part-time contract.Holidays: 18 days p.a. (full-time) or 9 days (part-time) in addition to Statutory, Bank and Public Holidays.
Sick Pay: Trinity Laban operates the Statutory Sick Pay Scheme.
Pension Scheme: Interns (who meet the qualifying criteria) will be automatically enrolled into the National Employment Savings Trust (NEST)
Staff
Development: A range of Staff Development opportunities are available.
Library: The Laban Library & Archive (Faculty of Dance) and the Jerwood Library of the Performing Arts (Faculty of Music) are available for use.
Car Parking: A limited number of parking spaces are available at the Laban Building, subject to availability.
Cafeteria: Our Cafeterias/Licensed Bars at both sites serve a range of hot and cold drinks and snacks.
Events: There are a wide range of music and dance performances each week, many of which are free to members of staff.
Classes: Reduced rates access to Adult Classes.
Childcare: Trinity Laban operates the Edenred childcare voucher scheme. Details are available on request from the HR Department.
Eye Care: Vouchers for eye tests are available for VDU users.
INFORMATION ON TRINITY LABAN CONSERVATOIRE OF MUSIC AND
DANCE
In 2005, Laban joined nearby Trinity College of Music to form Trinity Laban Conservatoire of Music and Dance. The pairing of these two leading organisations has created a diverse community of performers, choreographers, composers, designers, teachers, researchers and writers. As the traditional divisions between art forms blur, Trinity Laban provides its students with unique collaborative opportunities in an environment of creative and technical excellence. We encourage our students to explore the ever-evolving art forms of music and dance, and provide the real-world skills they need to become the artistic leaders of the future.
The Conservatoire runs a vibrant programme of performances and festivals as well as ground breaking education, community and social-inclusion schemes.
FACULTY OF DANCE
Trinity Laban is one of Europe’s leading centres for the training of professional contemporary dance artists, attracting students from around the globe.
We have the largest team of specialist contemporary dance teachers in the world as well as exceptional facilities. Our state-of-the-art building won the UK’s highest architectural award - the RIBA Stirling Prize for ‘Building of the Year’ - and recently topped The Daily Telegraph’s list of the most inspiring buildings in Britain.
We are training the leading dance artists of tomorrow - we provide our students with the best artistic training and the skills they need to succeed in the professional world. Trinity Laban was the highest ranked dance institution in the Guardian Higher Education/University League Tables 2011.
FACULTY OF MUSIC
Located in the beautiful Wren-designed King Charles Court at the Old Royal Naval College in Greenwich, Trinity Laban’s Faculty of Music is one of the UK’s leading centres for the training of professional musicians. It is a creative and cosmopolitan community of performers, composers, teachers and researchers. It provides a realistic preparation for the ‘portfolio career’ of the modern performing musician: developing a diversity of skills on the one hand, and intense specialisation on the other. Programmes are tailored to the personal interests and needs of individual musicians, from pre-undergraduate through to postgraduate and professional development courses. Trinity Laban Music has long been acknowledged for fostering a caring environment for its students. Our professional staff are renowned musicians with many working as acclaimed soloists or belong to top London orchestras and opera companies.
