0 2680 1000
Customer Relations
TWO-FACTOR
AUTHENTICATION (2FA)
An extra layer of Security to protect your
account
1. Select ASP, then login with your account no. and password
2. Verify the device
to access 3. Enter OTP
(verification code) received via SMS text message
4. Press ‘Continue’
Streaming
(Mobile / Tablet)
1 2 3 4
1. Select ASP, then login with your account no. and password
2. Press ‘Enable’ 3. Press ‘Yes’ to receive OTP
(verification code) via SMS text message
4. Enter OTP and press ‘OK’
efin Trade+
(Mobile / Tablet)
Username (account no.) and Password
2. Press ‘Enable’
2
efin Trade+
(Icon on Desktop PC)
3. Confirm your phone number registered with the company and press ‘Yes’
4. Enter OTP (verification code) received via SMS text message and press ‘OK’
4
efin Trade+
(Icon on Desktop PC)
ASP SMART
(Mobile /Tablet )
1. Login with your Username (account no.) and Password
2. Enter OTP (verification code) received via SMS text message and press
‘Confirm’
3. Verify the device to access and press
‘Next’
4. Press ‘Continue’
Website
www.asiaplus.co.th
Username (account no.) and Password
2. Two alternatives to verify via OTP
(verification code) 2.1 Via ASP SMART application
2.2 Via your phone number registered with the company
2
1. First, register the device on ASP SMART
2. Receive OTP (verification code) to verify your identity
Website
www.asiaplus.co.th
3. OTP will be sent to the device registered.
Press the notification, OTP will be displayed as seen in the example
4. Enter OTP and press
‘Verify’
Website
www.asiaplus.co.th
2.1
Received OTP via ASP SMART
the phone number registered with the company.
Press ‘Request OTP Verify’
Website
www.asiaplus.co.th
2. Enter OTP and press
‘Verify’
1. An accurate and up-to-date phone number is an important thing, please ensure the phone number registered with the company is your current information.
2. If you do not receive OTP (verification code) via SMS or your phone number registered with the company is incorrect, please contact your Investment Consultant to update your information.
Or contact our Customer Relations 0 2680 1000 (Mon-Fri 8.30 am – 5 pm) 3. Two-Factor Authentication (2FA) for mobile application is required only for the
first time per device.
4. To access via website, you will have to verify your identity whenever logging in.
5. One user can use up to 10 devices including mobile phone and tablet.
IMPORTANT NOTES
Steps toward your account security
2. Why is it necessary to have Two-Factor Authentication or OTP?
Two-Factor Authentication (2FA) is derived from the regulations of the Securities and Exchange Commission, Thailand (SEC) No.5/2020 that requires the company to ensure customer identity by asking for two pieces of information for all online accesses, starting from JULY 1, 2021 onwards.
OTP or verification code will be used as another security tool to access your account.
3. What are two pieces of information I will need to provide?
2 pieces of information that will be required every time you login to your account.
• 1st : Username & Password
(current information requested).
• 2nd : OTP (verification code), the six-digit code that is automatically sent to your registered phone number or the Token in ASP SMART application.
4. What do I need to do when the 2FA (Two-Factor Authentication) is effective?
You will need to verify your identity when signing in. Without doing this, you will not be able to access your account.
FAQs
the one registered with the company. This is to ensure that you will be able to access all the online channels smoothly.
Your Investment Consultant or Customer Relations 0 2680 1000
(Mon-Fri 8.30 a.m. – 5 p.m.)
are ready to assist you on this.5. If Streaming application has been registered and I want to use efin Trade+ or ASP SMART by the same device, do I need to verify my new identity?
You have to verify your identity at the respective application again.
6. If I have the multiple accounts, how many time do I need to verify my identity?
If you are using mobile application and tablet, each account user has to verify only for the first time. For the web usage, every account must be verified every time you log in.
7. If changing the device, do I need to verify my identity again?
You need to verify your identity for any of your new device.
8. How many device I can use the application to register?
Maximum 10 devices. You can remove or update your device from the list on screen.
