Ask I.T.
Computing
@
UQ
Course Objectives
• Quick Tips
• Student Data Storage
• my.UQ
• myFiles
• Laptops
• Printing
Table of Contents
QUICK TIPS FOR TROUBLE‐FREE COMPUTING ... 5
UQ STUDENT DATA STORAGE SPACE ... 7
MY.UQ ... 13
MYFILES ... 19
LAPTOPS IN THE UQ LIBRARY ... 31
PRINTING IN THE LIBRARY ... 33
TURNITIN ... 40
RESEARCH SUPPORT SOFTWARE ... 44
USEFUL LINKS ... 48
Quick Tips for Trouble-Free Computing
The details of these tips can be found via the Ask I.T. website. Please see:
http://askit.uq.edu.au/helpdesk/computing_tips
Tip 1: Backup, Backup, Backup!
• SAVE COPIES OF YOUR IMPORTANT FILES TO MORE THAN ONE LOCATION! • Always save a backup copy of your file as soon as you begin it.
• Use email as a backup – email the document to yourself so you have an electronic copy available.
Tip 2: Know the Emergency Keys
Ctrl
+
Alt+
DeleteTip 3: Undo Your Mistakes
• Clicking on the Undo button on the Ribbon • Pressing Ctrl and Z on the keyboard
Tip 4: Find Lost Files and Documents
• Click on the Start button and select Search
(for security reasons this is unavailable on Library workstations)
Tip 5: Save Time with Cut, Copy and Paste
Using the Cut, Copy and Paste commands, you can –
1. Move or copy text or images or data –
Tip 6: Use a Virus Checker
All Ask I.T. and Library computers have automatic virus checkers installed and so should your own computer. Reputable antispyware is also another good option to protect your computer. For more information about looking after your computer, refer to
http://askit.uq.edu.au/helpdesk/computer_care .
Tip 7: Manage your Files and Folders
Structure your folders to reflect the way you think. Do you organize your work by the courses you study, or by the type of task – assignments, tutorials, labs? This is what the contents of your floppy disk may look like in My Computer.
Use file and folder names that actually mean something to you. For example –
CHEM1000assign.doc rather than word1.doc.
Always put the file name and date of the document somewhere on the document itself.
Tip 8: Come to a Class -
Ask I.T. offers a series of training classes including:
• Computing at UQ
• MS Word , MS Excel and MS PowerPoint (Basic and Advanced)
Check out the class details, times and locations on the Ask I.T. Training Classes page:
http://askit.uq.edu.au/classes .
Ask I.T. training classes are conducted throughout the semester at St. Lucia, Gatton and
Ipswich. Classes are free for UQ students and there is no need to book unless specified in the online or hard-copy guide.
Tip 9: Visit the friendly staff at an Ask I.T. helpdesk----
Ask I.T. CONTACT DETAILS
Ask I.T.
Helpdesk Locations:
St Lucia: Level 2, Duhig Building (Bldg 2), St Lucia campus Ipswich: Level 2, UQ Ipswich Library (Bldg 8), Ipswich campus
Gatton: Level 1, UQ Gatton Library, Gatton campus
Phone: (07) 3365 8811 or Australia wide 1300 738 082 Website: http://askit.uq.edu.au/
UQ Student Data Storage Space
1 What is my Student Data Storage Space?
The University of Queensland provides all enrolled students and staff of the University, in conjunction with their Internet Access Account, 100MB of free networked data storage space. This space can be accessed from:
1. Any Library workstation, via a networked H:\ drive visible in My Computer when you log onto a workstation using your UQ username and password.
2. From home or off-campus, via the Internet using the myFiles link in your my.UQ portal (https://my.uq.edu.au).
Student Data Storage Space is frequently used for two purposes:
• Storage Space: It can also be considered a useful repository to store copies of important files for backup purposes.
• Web Publishing: Students can opt to make certain files in their Student Data Storage Space available to the Internet by publishing on the net.
This guide is designed to show you how to make the best use of your free storage space. More details on student accounts are available from UQconnect (http://uqconnect.net/).
IPSWICH STUDENTS PLEASE NOTE:
Your student data storage space arrangements are different to those for students at other campuses. Please refer to the Ask I.T. web page
Computing@UQ > File Storage > File Storage – Ipswich:
http://askit.uq.edu.au/file_storage/file_storage_-_ipswich or ask your Ask I.T. helpdesk officer for advice.
2 Accessing Student Data Storage Space from a Library
workstation
2.1 Automatic Login
When you log onto a library workstation and authenticate successfully, your Student Data Storage Space drive will be automatically mapped for you. You can access your H:\ drive by clicking on the My Documents folder on your Desktop and from within My Computer.
Your Student Data Storage Space appears in “My Computer” as a network drive labelled:
s<first 7 digits of your student number> on “UQ Central File Server (soefile)” (H:)
You can now save files to this drive in the same way that you can save data to a floppy disk or USB drive. It is VERY advisable to save work both to your Student Data Storage Space drive
and to some other removable media such as a USB drive or a floppy disk. DON’T FORGET TO LOG OUT when you have finished your session!
Click “Start” button → “Log off user” OR Click the desktop LOGOFF WORKSTATION icon
Note: If your login is not successful you may be automatically logged into the relevant
workstation as a “Guest” user by default, and you will not have USB drive access or a Student Data Storage Space mapped drive.
2.2 What if I cannot see my Student Data Storage Space in My Computer?
If your Student Data Storage Space network drive does not appear in “My Computer” after you log into a library workstation, as happens occasionally, try these options:
1. Manually map your Student Data Storage Space network drive:
a. Open the Novell Application Launcher (NAL) on the Desktop or Taskbar (
1
):b. In the NAL, navigate to UQL > Applications > Internet & Communications (
2
) c. Locate and click the Run Login Application icon (3
), then log in as normal. d. Your student data storage (H:) drive should now appear in My Computer.2. Reset your password. There may be an issue with your password even if you can successfully login to my.UQ, and is most likely to arise if your password contains “*” or “&” characters.
You can fix the problem yourself by visiting the UQconnect/ITS Password Change page:
https://uqconnect.net/password
or you can change your password through your my.UQ page > Personalise tab > My Details. At this page you can enter your username, your current password and then either your current password again or a new one if you wish to change it. Then click Change password. This action should synchronise your password through all ITS systems and you should not encounter further problems.
If you continue to have problems logging into a library workstation, ask your Ask I.T. helpdesk officer for advice.
2.3 Do I have to use my Student Data Storage Space?
No, you do not have to use it. You can still print or save files to a floppy drive or USB drive.
2.4 Remember to Logout
When you have finished your session, or if you wish to disconnect your personal Student Data Storage Space, you must remember to logout by clicking the Start button, then choosing Log out User, or clicking on the LOGOFF WORKSTATION desktop icon.
If you do not logout, your Student Data Storage Space will remain
accessible to others.
3 Accessing Student Data Storage Space from home
Your Student Data Storage Space is also accessible from home. This means that you will be able to easily transfer files to and from your home computer that would otherwise be too large to easily move around on a floppy disk. You can also use your student data storage space as a backup area for important files like assignment drafts.
Access to your Student Data Storage Space off campus can be accomplished in two ways: 1. via the myFiles link on your myUQ page. (See myFiles Handout.)
2. via a File Transfer Protocol (FTP) process.
This section will guide you through both methods to gain access to your Personal UQ Storage space via internet access when off campus.
3.1 MyUQ page
→ myFiles
myFiles is a web-based file management system that provides access to the same data storage area called Student Data Storage Space. It can be accessed from any computer with Internet connection; via my.UQ, which means you can save to and download from your
Student Data Storage Space from home, from a Library branch machine, or any other
computer in the world.
To access myFiles, go to my.UQ and log in with your UQ sign-in username and password. Your
Once logged into my.UQ you will find a link to myFiles on the lower left side of the screen under “Channels” heading. Click myFiles and its window will be displayed inside your myPage.
3.2 FTP (File Transfer Protocol) Process
1. Open Windows Explorer, then type and navigate to the following address:
If you have a specialist FTP program on your computer, you can use that as well. In this case use the host name "ftp.uq.edu.au" and your UQ username and password for access.
For more information, refer to the UQconnect guide Managing Web Files / Uploading Files:
http://uqconnect.net/helpdesk/guides/www/ftp/?show=student
What are “.something” Files?
Your Student Data Storage Space is where files relating to your student e-mail are stored. Files such as ".forward" and ".signature" are connected with your student e-mail. Do not attempt to delete or edit these files as you may impair your mail.
Downloading - Copying a file/ folder from your Student Data Storage
Space to your PC or removable drive
In Explorer FTP window, you can copy and paste folders from “ftp.uq.edu.au” (your networked Student Data Storage space) to another location (My Documents on your hard drive, or a USB drive, for example) as you would normally. This is known as downloading.
You will now have a copy of the file on your local computer as well as on your Student Data
Storage Space.
Uploading - Copying a file from your PC or removable drive to your
Student Data Storage Space
Similarly, in the Explorer FTP window, you can copy and paste folders from your local hard drive or a USB drive, for example, to “ftp.uq.edu.au” (your networked Student Data Storage space). This is known as uploading.
You will have a copy of the file on your local computer as well as on your Student Data
Note: If you chose Cut instead of Copy, the file you selected will be removed from your local computer and the only copy will be in your Student Data Storage Space (where you have pasted it).
How do I delete files?
In the FTP browser window, right click on the file required and select Delete.
Be careful as this operation does not move your file/ folder to a “Recycle Bin” but deletes it entirely.
Do I have to log out?
When using FTP with Windows Explorer, there is no logout button. It is still important, however, to secure your Student Data Storage Space by closing the Explorer Window.
3.3 Further Assistance
If further assistance is required, staff at the Ask I.T. Help Desks will be available to assist. Contact Ask I.T. on (07) 3365 8811 and 1300 738 082 or visit us at our desks located in:
• UQ Gatton Library • UQ Ipswich Library
• St Lucia Campus - Level 2, Duhig Building 2 Check the Ask I.T. webpage online:
my.UQ
1 What is myUQ?
The use of computers is essential to study at the University of Queensland. Most academic resources and administrative services are provided through the UQ website via a suite of portals, beginning with my.UQ.
• my.UQ is the student portal.
• my.UQ is the student’s personalized gateway to the services any UQ student may need. my.UQ provides access to a wide range of applications and information as well as communication and functional benefits.
• Students can access my.UQ using any computer with web access, which means you can have access to the services provided wherever you may be in the world.
my.UQ is your entry point to UQ, including access to:
• mySI-net – where you will maintain your enrolment details, as well as your personal details, make fee payments, and conduct other essential administrative functions • myMail – where you can access your UQ email, including official communication from
the University, your school or faculty, and course information and updates from academic staff, important online notices, and library notification
• myStudy - is a valuable resource for your studies once you are enrolled and you begin your studies. The myStudy module within my.UQ provides you with personalised access to the online resources and facilities which are available for all the courses in which you are or have been enrolled during the year. Direct links to e-learn, purchasing course notes and textbooks, past exam papers and course materials, and other course information are available for each course. You also have access to personalised class and exam timetables.
• myFiles - a web-based file management system that provides easy access to 100MB of student data storage space unique to every student of The University of Queensland. It can be accessed from any computer with web access via your my.UQ portal.
• myAdvisor - contains essential information for all students enrolled at UQ. On the my.UQ log in page, and in the myServices menu on the lefthand side once you have logged in, there is a link to the current students website, myAdvisor.
• myCalendar – is the UQ-wide calendar and appointment system which you can use to keep track of your schedule.
2 Key Benefits of my.UQ
my.UQ is your entry point to UQ, including access to:
• UQ email (webmail)
• Online course information
• Manage your student enrolment record • Customize your Address book
• Use the UQ calendar and appointment system • UQ information and services
• Newsgroups
• Search University directories, campus websites, and more • Look up today’s weather around the world
• Write and send UQ e-cards
3 How to access my.UQ
There are two ways to access my.UQ: • If you go to any webpage
within the UQ domain, you will find a link called my.UQ on most of the web pages in the location shown in the figure 1 on the right.
Figure 1 Location of my.UQ link
• Alternatively, you can go to the following URL:
https://my.uq.edu.au/ .
• You will then see the login screen shown in Figure 2
4 myPage
When you successfully log in, my.UQ will open at myPage. On the main screen here you will have access to the following:
• myInformation • myStudyList • myContacts • myLinks • myWeather • myUniNews
On the left side of the screen, you will see links to help explore my.UQ: • Go Direct to • myMail Summary • Search Tool • Channels • Services: • Help Area
5 Channels
In this section, you have links to myNewsgroup, myDownload quota, myProfile, myFiles, and UQ Postcards
5.1 myNewsgroup
myNewsgroup allows you to subscribe to selected list of newsgroups.
5.2 myDownload quota
myDownload quota link is useful for monitoring the balance from your monthly allocated download quota. All UQ students are allocated a monthly download quota of 400MB
5.3 myProfile
myProfile shows your personal information stored by the University of Queensland. It is recommended that you read your profile and contact the relevant authorities if there is a discrepancy.
5.4 myFiles
myFiles is a web-based file management system which provides easy access to 100MB of data storage unique to every student of The University of Queensland, an area known as UQ Student Data Storage Space (UQSDSS). It can be accessed from any computer with web access via my.UQ, which means you can save to and download from your UQSDSS from home, from a Library branch machine, or any other computer in the world.
5.5 UQ Postcards
This section allows you to send e-postcards to any of your friends anywhere in the world. The instructions are given on the screen. You simply enter your message on the provided form to generate an e-postcard. Then you supply the destination email in the Send to field. When you are finished, select Preview at the bottom. You'll be able to preview your message as well as select a photo to be sent with it.
6 myStudy
myStudy is a valuable resource for your studies once you are enrolled and you begin your
studies. The myStudy module within my.UQ provides you with personalised access to the online resources and facilities which are available for all the courses in which you are or have been enrolled during the year. Direct links to e-learn, purchasing course notes and textbooks, past exam papers and course materials, and other course information are available for each course. You also have access to personalised class and exam timetables.
7 myMail
myMail – is where you can access your UQ email, including official communication from the
University, your school or faculty, and course information and updates from academic staff, important online notices, and library notification
8 myCalendar
myCalendar allows you to organize your schedule using a web calendar with the advantage of
being able to access your calendar over the web.
9 Personalise
When you click on the Personalise tab, you will see the following menu shown below. This is where you can customise some of the default settings. Most important here is your myMail settings and myDetails settings. In myMail settings, you have the option to redirect your mail to an email address of your choice. This will enable you to manage your email more efficiently. In myDetails settings, you have the option to change your password to something that you can easily remember as compared to the password initially given to you which was randomly generated.
myLook Modify how my.UQ looks. Change the order of your applications, or modify your welcome message and heading picture.
myMail Modify your email preferences. Choose between mail clients.
myDetails Change your password, security question or modify your privacy details.
myUni News Articles about what's going on in the UQ community.
myWeather Weather forecasts from Australia and around the world.
myLinks myLinks allows you to store links to your favourite websites, and access them from anywhere.
myNews Online
myNews gives you access to the latest news from around the world on a wide variety of topics.
myNewsgroups Send and receive messages from people around the world about
thousands of topics of interest.
myContacts Store your family and friends' details in my.UQ and access them from anywhere.
myStudy Information about your courses, links to buy textbooks, read course notes and more.
myShares Convenient single click access to share prices through Yahoo! finance.
10 myAdvisor
In myAdvisor you can find information about many matters. Among the most relevant for new students are the following:
• Choosing courses
• Timetables and course selection • Financial matters
• ID cards
• Changing your enrolment • Students with a disability
• Importance of faculties, including contact details for academic advising for students • Dual programs
• UQ-Link students • Personal safety
• Computers and computing
myFiles
11 What is myFiles?
myFiles is a web-based file management system which provides easy access to 100MB of free
Student Data Storage space, unique to every student of The University of Queensland. It can be accessed from any computer with web access via my.UQ, which means you can save to and download from your Student Data Storage space at home, at a Library branch machine, or at any other computer in the world.
Student Data Storage is frequently used for two purposes:
1. Storage Space
100 MB is a significant amount of space and is therefore useful to transport large files without the need to pay for USB drives. It can also be considered a useful repository to store copies of important files for backup purposes.
2. Web space
Students can opt to make certain files in their Student Data Storage space available to all via any web browser by publishing them.
This handout will demonstrate how to access and use the most important features of myFiles, to store, retrieve and manage the files stored in Student Data Storage. For further information on web publishing with myFiles, see the Ask I.T. page “myFiles – Web Publishing”:
http://askit.uq.edu.au/file_storage/myfiles_-_web_publishing .
12 Accessing myFiles
To access myFiles, go to my.UQ and log in with your UQ sign-in username and password (the
same as used to access mySI-net and the Library branch computers). Your username will consist of an "s" followed by between 5 and 7 digits and is based on your student number (eg. "s1234567").-
Once logged in to my.UQ you will find a link to myFiles down the left side of the screen, under a "Channels" heading (shown below). .
Click myFiles and its window will be displayed inside your myPage.
12.1 If you can't remember your student username and/or password
If you can't remember your username and/or password, phone Information Technology Services (phone 3365 6000) or visit an Ask I.T. helpdesk. They can find your username for you. They cannot tell you what the existing password is but may be able to reset the password for you.
13 The screen
The myFiles window opens displaying a Table listing your files and folders. On top you will see the message that you have successfully logged in.
Each file and folder is displayed as a row in a table, which will also display the permissions related to each file/folder, then the user name, user group name, date of last modification, size and icons representing few operations. There are also input fields and action buttons on the screen which will allow you to download, create directory/ folder, upload files etc. as well as delete, move, copy and change directory.
13.1 What are the ".something" files?
The Student Data Storage space is where files relating to your student e-mail are stored. Files such as ".forward" and ".signature" are connected with your student e-mail. Do not attempt to delete or edit these files as you may impair your mail.
14 Navigation
When myFiles is first opened, you will see the contents of the "root" (top-level) directory of your Student Data Storage space. It is shown with the tilde symbol “~” on top of the table.
Usually the folder/directory names are displayed in blue. They change colour if the mouse pointer is hovered over.
You can navigate into an existing folder by clicking the name of that folder. myFiles will refresh to display the contents of that folder. Your action or its effect will be displayed beside the INFO field under the Messages header.
To move back up through the hierarchy towards the root directory, either click “..” symbol beside the parent folder link or click the ~ beside the folder name. The table will change accordingly.
Below the table there are two links. One is for refreshing your file list view and the other is for viewing your disk quota.
Also if you click on the down pointing arrow head beside “Download” you will get a dropdown menu presenting the options for delete, move, copy and for changing permission for files/ folders.
Similarly “Create Directory” drop down menu contains options for creating file and for changing directories.
15 Opening, Saving or Downloading files
To open or save a file, select the file by clicking in the selection box on the left side of the file name. Then click on the download icon.
You will be presented with a dialog box (below) asking what you want to do with the file - open or save it.
Both Open and Save will download the file to your computer. If you click Open, the file will be downloaded to a temporary storage area on your own computer and then opened in an appropriate application (such as Microsoft Word) for viewing or editing.
If you select Save, you will get another dialogue box helping you to decide where to put the file on your computer.
You can then navigate to the file on your own computer and open it from there.
If you choose to select the “Download” option from the dropdown menu and click “Do” then your file will be downloaded in zip format. You need to unzip it using appropriate software before it can be used.
16 Adding a file
Files can be added or uploaded to your Student Data Storage via myFiles from any web-connected computer.
To add or upload a file:
Navigate in myFiles to the target destination folder (the folder you wish to hold the new file). Now click Browse.
This will present you with a dialogue box which will help you to locate the file you intend to add. When found, select it and click Open.
The name and location of the file will now be shown in the Upload : field.
At the lower right hand corner beside the Browse button you get the option for unzipping your “zipped file”.
Click Upload File to copy, add or upload the file to your Student Data Storage space.
You will be returned to the listing of files in the target folder, and the new file should be sorted alphabetically amongst them.
Type in the name of your, soon to be created, folder in the field beside the “Create Directory” field. Then click on the “Go” button on the right.
The new folder/directory will now be visible in the list of folders and files. The “INFO” field will display a message letting you know that the operation has been successful.
New files can be saved to this folder/directory and existing files can be moved here.
18 File/Folder operations
Just as in Windows, files can be moved, copied, deleted and renamed. Moving, copying and deleting one or more files can be achieved in a single bulk operation using the tick boxes next to each file.
18.1 Moving and copying items
You can move or copy any files or folders to any location in myFiles.
To move or copy items:
Navigate to the folder containing the files and folders you wish to move or copy.
Select the files and folders you want by clicking in the box to the left of each item - a tick mark will appear.
Click the desired operation from the “download dropdown menu” (Move or Copy). A screen summarising the items affected.
Then you need to select the destination directory where your files and folders will be copied. At the top of the filename display you will see the line: “Copy To:~/ foldername” confirming the selection of destination. Then click copy to confirm the operation.
When the copying of files has completed a list of all the copied files will be displayed in the “Messages” window.
It is advisable to navigate to the destination folder to check that the items have been successfully moved.
18.2 Renaming items
Files and folders can be renamed within myFiles.
To rename an item:
Identify the file or folder to be renamed.
There are three cursor icons for each row of the listing of files and folders. The first (leftmost) is for edit and the next one is for downloading. The last icon if is for renaming file or folder.
Select file or folder that needs its name to be changed and click the relevant rename icon. The Rename screen is displayed. This screen shows the old name of the file or folder and a field to enter the new name. Type the new name here and click the Rename button.
18.3 Deleting items
The listing of files and folders will again be displayed, including the renamed item. As your storage space is limited to 100MB you may wish to delete folders and files that are no longer needed.
To delete items:
Navigate to the folder containing the files and folders you wish to delete. Click and select inside the box next to each file and folder you wish to delete.
Select the “Delete” option from the download dropdown menu and click
“Do”.
A confirmation dialogue box will appear to ensure that you are sure of the intended operation. Click on “Yes” to confirm the deletion. If you have chosen more than one file/folder to delete then click on “Yes To All”.
18.4 File exte
nsions
A file extension is a series of characters in a filename including and after the period. Common
file extensions include .doc, .xls and .ppt. For example:
Letter to Bob.doc Sales figures.xls Animations.ppt
File extensions are important because they inform Windows what kind of file they are and what sort of program can be used to open the file. Without them, the computer's ability to work with the file may be impaired. When renaming files, be very sure not to alter or remove the file extension unless you are sure that this is what you want to do.
19 Sign Out
It is important to sign out of my.UQ before leaving a publicly-available workstation. Click the
Sign Out button in myFiles to do this. However, even once signed out my.UQ will still allow
20 myFiles Tips
20.1 Store your files in folders
Create folders and sub-folders and store files in the most appropriate folders. This will make your files easier to locate quickly, rather than searching a long flat list of files for the required files.
20.2 Don't rely solely on your STUDENT DATA STORAGE space
Your Student Data Storage space is very reliable and safe; however no absolute guarantee of data security can be given. Although it is a very useful place to store files, important files should always be stored on a variety of storage media (eg USB drive) for maximum security.
21 Web publishing
For more information on creating publicly-accessible web pages using files stored in the Student Data Storage space, see the Ask I.T. page Web publishing with myFiles:
(http://askit.uq.edu.au/file_storage/myfiles_-_web_publishing )
All students of The University of Queensland have access to a 100MB file storage area. This Student Data Storage space can be accessed from any web-enabled computer via my.UQ's
myFiles feature, and as a network drive on all public Library machines. However, the Student
Data Storage space can also be configured to store publicly-accessible web pages.
This page is a guide to web publishing with myFiles, and assumes that you are already familiar with the features of myFiles.
See the Ask I.T. guide to myFiles (http://askit.uq.edu.au/file_storage/myfiles ) for more information on myFiles.
21.1 public_html: The public web folder
Web publishing with myFiles is achieved through the creation and configuration of a special folder in a student's Student Data Storage space. This folder, called public_html, will be a top-level folder in the Student Data Storage space, and only its contents will be publicly accessible—the rest of your Student Data Storage space will only be accessible via myFiles. Creating this public_html folder is not difficult, as it is done via the Publish link in myFiles.
To automatically create a public_html folder:
1. Click the myFiles link within my.UQ to open myFiles
Click the “Click here to refresh your file list” link to view your files, including your new public_html folder.
Note: The screen will refresh to display the contents of the top folder, with the new public_html
folder sorted amongst them.
Your personal home page will now be available on the web at:
http://www.uq.edu.au/~[USERNAME]
where [USERNAME] is your UQ student username (the same one used to access my.UQ and mySI-net).
The ~ character, known as a tilde (pronounced "tilda"), is usually positioned in the top-left corner of the keyboard.
21.2 public_html folder contents
At this point the only file in the new folder is a file called index.html. This is the default file that is loaded when users view your webpage. It should be edited and customised using HTML to suit your needs.
Other files and folders can be added or moved into the public_html folder using the features of myFiles. However, be sure not to move items into this folder unless you intend them to be publicly accessible.
22 Further Assistance
For further assistance with myFiles, contact Ask I.T. (http://askit.uq.edu.au/contact_us ) or see: • Ask I.T.: myFiles - http://askit.uq.edu.au/file_storage/myfiles
• UQConnect's Uploading Webpages -
http://uqconnect.net/helpdesk/guides/www/ftp/?show=student For help with web writing in HTML, Ask I.T. recommends the following:
• Index DOT Html: Getting Started with HTML -
Laptops in the UQ Library
The details of how to connect your laptop to the Library Network can be found on the Ask I.T. website. Please see: http://askit.uq.edu.au/wireless/wireless_laptops
23 Are laptops available on loan in Library branches?
The Ask I.T. service has laptops available for loan to UQ students to assist with presentations, group work, study and informal meetings.
These laptops are available from the
Ask I.T. Desk in the Duhig Building, and from the Biological
Sciences Library, Dorothy Hill Physical Sciences and Engineering Library, and Gatton Campus Library. Conditions apply.
Loans are same day only, and the laptops must be returned one hour before the Library closes.
Before borrowing a laptop you will be required to read and agree to the Library’s Laptop Conditions of Use.
24 Is it possible to connect my own laptop to the UQ
network? Where can I connect?
Yes. If you are a UQ undergraduate or postgraduate student, you can connect your laptop to the UQ network by using the Library’s Ethernet network ports and a LAN cable, or via the UQconnect wireless network connection (if the wireless network is available at your campus and if your laptop is wireless-enabled).
24.1 LAN (Local Area Network) Connection
http://askit.uq.edu.au/wireless/laptop_lanLAN connection is available via Ethernet network ports (RJ45 plug) available in most libraries. You can check where you can access The University’s LAN, and how to set up your laptop for UQ LAN access, on the Ask I.T. website http://askit.uq.edu.au/wireless/laptop_lan, or see the friendly staff at the Ask I.T. helpdesk for further information.
24.2 Wireless Connection
http://askit.uq.edu.au/wireless/wireless_laptopsWireless network access is available at some UQ campuses via wireless “hot-spots”. You can check where you can access The University’s wireless network, and how to set up your laptop for wireless network access, on the UQconnect website: http://uqconnect.net/wireless-oncampus , or see the Ask I.T. website (http://askit.uq.edu.au/wireless/wireless_laptops ) or helpdesk (http://askit.uq.edu.au/contact_us ) for further information.
25 Are there any rules I need to follow when connected to
the Library network?
All access to the University network is subject to the University's Internet Code of Practice
(http://www.uq.edu.au/hupp/index.html?page=25322&pid=25320). All users must read and
comply with this document. Pay particular attention to "Section 9: Illicit material", "Section 10:
Copyright" and "Section 12: Network Sharing".
26 Will my student download quota be charged when I
access the internet from the Library network via laptop?
Pages in the uq.edu.au domain (that is, pages that have an address ending in uq.edu.au, including www.askit.uq.edu.au, for example) can be viewed unconditionally, without being charged to your download quota.
However, Web or FTP downloads using a login session on the student.uq.edu.au server and downloads from registered residential college networks will be charged against your download quota.
Additionally, any traffic sourced from outside of the uq.edu.au domain (eg. www.google.com.au) will be tied to your student internet download quota. This quota is currently set at 400 MB per month. You can check your quota by logging on to my.UQ and viewing the myQuota area. If you reach your quota, you will be unable to access sites beyond the uq.edu.au domain. However, it is possible to purchase more quota from the cashier at UQconnect. You can also apply for extra quota online at their website.
To check if a site will count against your download quota, click on the “Unmetered Site Lookup” link on http://login.uq.edu.au .
27 What do I need to access the Library network?
To access the library network with your laptop you will need:
network cable to access the Library LAN
University requirements are for a minimum of a 1m CAT5 twisted-pair cable (usually covered in blue or green plastic). These can be purchased from UQconnect or from most computer hardware stores, but can also be borrowed from the Ask I.T. desks in the Duhig Building at St Lucia campus.
web browser Your laptop should have a web browser (eg. Mozilla Firefox or Internet Explorer)
network card A network card which is configured to automatically get a TCP/IP address from a DHCP server. Documentation is available on the Ask I.T. website which details how to go about setting up your laptop to connect to the Library network. http://askit.uq.edu.au/wireless/wireless_laptops
username and password
Supplied to you by UQconnect. This is the same username and password that you use to access your student internet account and to access my.UQ.
Please note: While traffic from UQ sites is free, some online teaching modules (such as
Blackboard) may source their content externally. This traffic may count against your download quota.
Printing in the Library
29 I want to print a document – what do I do now?
• From a laptop computer
It is not possible to print directly to a library network printer from a laptop. You must save your file to a USB drive or floppy disk, then go to a library workstation or express print workstation to print your document.
• From a library workstation:
1. With your document to be printed open, choose the Office Button in the top left corner, hover over the Print command and then click on Print on the right (Ctrl+P).
2. A Print dialogue box will appear. Select the printer that you wish to use from the drop-down menu of the Print dialogue box.
For example, in the eZones of St Lucia Duhig Building, the closest printer will be \\LIB-NWPUBLIC\EZONE_PUBLIC_QUEUE. This is also the default printer for the workstations in the eZones, indicated by a tick next to the printer icon.
3. Click on Print (Crtl+P). Default printer (ticked) Print command Office Button Selected printer (highlighted)
30 How is printing set up in the Library?
All printing is done via network printing. When you send a print command from any application in a Library Branch, your workstation will print to the default (closest) network printer located in that Branch.
You will require your student ID card or UNICARD print/copy card to copy or print. To print or copy at the Library, you must purchase credit for your account.
31 How do I obtain a print copy card, and how much does it
cost?
To use library photocopiers and printers you can use your student ID card or purchase a Unicard print/copy card to purchase print/copy credit.
Automatic card dispensing machine
You can buy a Unicard print/copy card for $2.00 from automatic card dispensing machines (pictured left) located in branch libraries. Please note that Unicard print/copy cards are not supplied with printing credit.
Credit can be added to your account at an automatic dispensing machine.
The cost of printing is 12 cents (including GST) per page for black and white copies. Colour copies are more expensive. Students should write their name and student number on the back of their card so that they can be returned if lost or misplaced.
Please note that change is not available over the counters or from the dispensing machines, but a change machine is located in the Social Sciences and Humanities Library on Level 1.
32 Printing costs – additional notes
Please be aware that documents generated by certain applications may incur multiple copy charges, even if printing only one page.
Also, double-sided printing may incur the same charges as single-sided copies, despite using less paper. For example, an Adobe PDF document with multiple handouts per page may incur print charges based on the number of handouts, not the actual number of pages.
33 I’ve just pressed Print. What do I do now?
To retrieve your document from the printer:
1. Note down your workstation's ID number. This is located on your computer monitor. It will be in this format: EZN480, for example.
2. Go to the network printer. (A librarian will advise you where your closest printer is located.)
A typical network printer with monitor and card reader
3. Place your photocopy card in the reader located next to the printer. Each A4 page costs 12 cents (including GST). You require the full amount of money of the print on your card before you can start the print job. For example, if your print job has 8 pages, then you would require at least 96 cents on your card to begin with. 4. Go to the print station monitor next to the card reader and printer.
6
7
5
5. Using the mouse provided, click the Refresh button on the screen to refresh the print jobs queue. The screen will then display a refreshed list of print jobs listed by computer workstation number.
6. From the list displayed, select the print job that corresponds to yours by ticking the check box. Do not select multiple print jobs – select only one print job at a time. 7. Click the Print button in the upper left corner, then follow the onscreen instructions,
and your document will print.
34 How do I print DOUBLE-SIDED COPIES or MULTIPLE
SLIDES per sheet?
KONICA PRINTERS
1. Open your document, then from “File” menu, select “Print”. 2. Click on “Properties”.
3. A Properties window will appear. You can select various print options such as Double-Sided printing and Multiple pages per sheet. Make your selection, then press OK.
IMPORTANT NOTES:
• When printing PowerPoint slides, do NOT combine a Handout selection with Properties → N-Up in combinations like 6 in 1, for example. This will result in a one-page printout of diminished size.
Did you know…
You can convert Word and PowerPoint documents to
Adobe PDF files using the PRINT command?
Select File → Print, then choose ADOBE PDF as your PRINTER. A PDF file will be created, not printed. Try it !
(You can also use the "Print to Adobe PDF" command button on the Word Toolbar)
35 Convert Word/PowerPoint files to PDF using PRINT option
Choose Adobe PDF if you wish to convert a Word or PowerPoint le into a PDF file fi Default printer (ticked) Selected printer (highlighted)
36 Using SMART CARD READERS in the Library
Using the new card readers on printers, copiers & microfilm readers in
the library:
1. When the card reader is ready "Present Card" or "Present Tag" will be displayed. Place your "smart encoded" card near the top of the card reader to begin.
2. Once the reader has recognized your card it will beep and display "Opening Account."
3. Once your account has opened the current credit in your account will display on the screen. At this stage your print job will be released if you are printing or you may start copying.
4. There is NO "Eject" button on the smart card readers. To prevent others using your credit, when you have finished using the card reader,
MAKE SURE YOU PRESS THE YELLOW "END" BUTTON. The reader
will display "Closing Account."
37 Where do I go for Information or Help?
INFORMATION -
Ask I.T. website: http://askit.uq.edu.au/printing/printingAsk I.T.
Helpdesk Locations:
St Lucia: Level 2, Duhig Building (Bldg 2), St Lucia campus Ipswich: Level 2, UQ Ipswich Library (Bldg 8), Ipswich campus
Gatton: Level 1, UQ Gatton Library, Gatton campus
Phone: (07) 3365 8811 or Australia wide 1300 738 082
Website: http://askit.uq.edu.au/
E-mail: [email protected]
Turnitin
Turnitin is a Blackboard component which enables a course co-ordinator to set an assignment
for which all submissions are compared to external resource databases to confirm its originality.
Students may be required to submit their assignments via Turnitin in their Blackboard course. It is therefore very important that all students are aware of how to do this.
39 View the list of assignments
To view the list of assignments in your course, click the Assessments link in the left-side menu. A screen similar to the one below will be shown:
Turnitin assignments are displayed with the Turnitin logo (as shown above), and clicking View/Complete will open a page on the Turnitin website within Blackboard.
Note: As Turnitin is an external, off-net website, using Turnitin to submit assignments will count
against your student dialup download quota—even though it is being viewed within a Blackboard frame.
When View/Complete is clicked, and the Turnitin page loads, a page will be displayed providing the option to upload a file for checking.
40 Submit an assignment
There are two ways to submit assignments: 1. File Upload and
2. Cut & Paste, which can be selected from the ‘Submit a paper by:’ list box.
File Upload
This is the recommended method and will probably be selected by default. If another method is presented, change the option in the Submit a paper by: field to file upload before starting.
1. Type the name of your submission in the submission title field (as shown at
Note: Turnitin can only accept these file types:
• Word (.doc) or (.docx) • HTML (.html) • WordPerfect (.wpd) • RTF (.rtf) • PostScript (.ps) • plain text (.txt) • PDF (.pdf)
3. Select the file and click Open. The window will close, and the full file name and path will be displayed in the main window.
4. Click submit
p
to send the file to Turnitin for checking and to your course co-ordinator for assessment.Cut & Paste
This method is not recommended as the submission will not include formatting. Without formatting your submission may be difficult to read.
1. Create your submission in an separate application such as Microsoft Word 2. Highlight and copy all of the text that
forms your submission.
3. Open your browser and access the Turnitin assignment
4. In the Submit a paper by: field
n
, select cut & paste.5. As with the File Upload method, type the name of your submission in the
submission title field
o
6. Click in the large Cut & paste your paper: field
p
and paste the submission (Ctrl-V or, from the browser's menu, Edit » Paste)7. Click submit
q
to send the file to Turnitin for checking and to your course co-ordinator for assessment.41 Check the Turnitin report
At the end of this process Turnitin will display the Assignment Inbox screen, displaying the assignment and your submission (allow). If your course co-ordinator has activated this feature, a percentage value will be displayed here indicating the proportion of the report that appears to be sourced from elsewhere once Turnitin has checked this submission for originality. The lower this percentage score, the better.
Click this percentage icon (as indicated above) for a more detailed originality report, including possible original sources for submission content.
Click this percentage icon (as indicated above) for a more detailed originality report, including possible sources for submission content. The assignment can be read from the title link
n
. The percentage figure shown indicate how much of the file is unoriginalo
. Every submission will have its own unique identity numberp
. Your course co-ordinator may indicate how many Turnitin submissions you can attempt.Research Support Software
42 What is Research Support Software?
Research Support Software are software tools which aids the researcher in the conduct of their research. Most of these software focus on facilitating analysis of their research data. Some software also supports data collection and data presentation.
43 Types of Research Software
Research Software can be classified according to what type of data analysis is being conducted e.g., qualitative data analysis or quantitative data analysis. They can also be classified according to what phase in the research they will be used e.g. data collection, data analysis, and data presentation.
43.1 Qualitative vs Quantitative
Quantitative Data Analysis Qualitative Data Analysis
SPSS* (in PSE 221-224) NUD*IST * (eZone 3) SAS NVivo * (eZone 3)
Statistica Leximancer AMOS
LISREL smartPLS R * (BSL)
OStat * (all public machines)
43.2 Research Phase
Steps in Qualitative Research Computational Aid Data Collection
• Interviewing • Focus groups
• Participant observation
recording hardware & software transcription hardware & software
Data analysis
• Text coding
Steps in Quantitative Research Computational Aid Data Collection • Interviewing • Focus groups • Participant observation • Survey
recording hardware & software transcription hardware & software survey software
Data analysis
Simple statistical analysis Excel, SPSS, SAS Simple Regression SPSS, SAS, AMOS Multivariate Data Analysis: SPSS, SAS, AMOS Multiple Regression SPSS, SAS, AMOS Factor Analysis SPSS, SAS, AMOS Principal Component Analysis SPSS, SAS, AMOS
Structural Equation Modelling LISREL, AMOS, smartPLS
44 Brief Description of the Software
Software Description
NUD*IST a multi-functional software system for the development, support and management of qualitative data analysis(QDA) projects. It is used in a wide range of research for handling Non numerical Unstructured Data by processes of Indexing Searching and Theory-building.
NVivo a program for qualitative data analysis that allows you to import and code textual data, edit the text; retrieve, review and recode coded data; search for combinations of words in the text or patterns in your coding; and import or export data from and to quantitative analysis software. As well as qualitative data analysis, you can use NVivo to support research project management and literature reviews; to share data and coding with students, supervisors, co-researchers and participants over the internal network or the Web.
Leximancer a software tool used for extracting the main concepts contained within electronic documents (such as word documents, web pages, pdf or text files). These concepts are displayed visually on an interactive map that provides you with a birds-eye view of the information as well as allowing you to automatically search for instances of the text that contain given concepts. An interactive map is useful for helping you understand the content of large bodies of text.
Pajek Pajek is a package for the analysis of large networks. It can handle very large networks, with thousands of nodes and tens of thousands of links. Both single node and bipartite networks can be analysed. A wide range of published network analysis algorithms have been implemented in Pajek, including such staples as network diameter, cluster coefficient and density, and most run very rapidly.
UCINET a comprehensive package for the analysis of social network data as well as other 1-mode and 2-mode data. Can read and write a multitude of differently formatted text files, as well as Excel files. Can handle a maximum of 32,767 nodes (with some exceptions) although practically speaking many procedures get too slow around 5,000 - 10,000 nodes. Social network analysis methods include centrality measures, subgroup identification, role analysis, elementary graph theory, and permutation-based statistical analysis. In addition, the package has strong matrix analysis routines, such as matrix algebra and
Amos provides you with powerful and easy-to-use structural equation modeling (SEM) software. Create more realistic models than if you used standard multivariate statistics or multiple regression models alone. Using Amos, you specify, estimate, assess, and present your model in an intuitive path diagram to show hypothesized relationships among variables. This enables you to test and confirm the validity of claims such as "value drives loyalty" in minutes, not hours.
SPSS Solve business and research problems using SPSS, a statistical and data management package for analysts and researchers. SPSS provides you with a broad range of capabilities for the entire analytical process. With SPSS, you can generate decision-making information quickly using powerful statistics, understand and effectively present your results with high-quality tabular and graphical output, and share your results with others using a variety of reporting methods, including secure Web publishing.
SAS Provides a complete, comprehensive and integrated platform for data analysis. SAS' extensive statistical capabilities can meet the needs of an entire organization. With SAS, you can easily access data from any source, perform data management, carry out statistical analysis and then present your findings in a variety of reports and graphs -- all within a single, easily managed software environment. SAS enables you to evaluate data from a variety of sources, including clinical trials, marketing databases, health surveys, customer preference studies, stock market research and so on, and our technology provides comprehensive statistical techniques for applications that span every industry. From traditional analysis of variance to exact methods and statistical visualization techniques, SAS provides powerful tools for both specialized and enterprise-wide analytical needs.
SmartPLS A software application for the design of structural equation models. (SEM) on a graphical user interface (GUI). These models can be measured with the method of partial least squares (PLS)-analysis. Hence, it is possible to import data of manifest (indicator) variables in the model. This software was created in a project at the Institute of Operations Management and Organizations (School of Business), University of Hamburg (Germany).
LISREL Combines linear structural relationships and factor analysis into one comprehensive model applicable to observational studies in many fields. LISREL offers an impressive array of facilities for data analysis, including indirect and total effects and their standard errors; direct specification of mean parameters; a Ridge Option for handling covariance and correlation matrices that are not positive-definitive; and modification indices for all iterative estimation methods.
45 Other Research Skills
• How to conduct interviews o Unstructured o Semi-structured o Structured
• How to conduct focus groups and qualitative group techniques o Focus group
Useful Links
Ask I.T. http://askit.uq.edu.au/ UQconnect http://uqconnect.net/ Turnitin http://askit.uq.edu.au/online_services/assessment_-_turnitin Blackboard 8.0 http://askit.uq.edu.au/online_services/introducing_blackboard Laptop – LAN configuration http://askit.uq.edu.au/wireless/laptop_lan Laptop – Wireless configuration http://askit.uq.edu.au/wireless/wireless_laptops Portable Computing http://uqconnect.net/?page=35694 Reducing the
Size of a File http://askit.uq.edu.au/images/stories/resources/ASKIT_ReducingFileSize.pdf
Ask I.T. CONTACT DETAILS
Ask I.T.Helpdesk Locations:
St Lucia: Level 2, Duhig Building (Bldg 2), St Lucia campus Ipswich: Level 2, UQ Ipswich Library (Bldg 8), Ipswich campus
Gatton: Level 1, UQ Gatton Library, Gatton campus
Phone: (07) 3365 8811 or Australia wide 1300 738 082
Website: http://askit.uq.edu.au/
E-mail: [email protected]
UNICARD Help Line
For Photocopier and Printing Assistance, phone the
