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OPERATIONS

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STANDARD SERVICES

24/7/365 Remote Monitoring

Fault Notification & Remote Resets

Curtailment Management

ADVANCED SERVICES

In addition to our Standard Services, Advanced Services can be added to enhance your plant’s performance. These include:

SCADA Support

Balance of Plant Services

Performance Monitoring

NERC Compliance Support

24/7/365 REMOTE MONITORING

>

ASSET ADMINISTRATION

>

OPERATIONS & MAINTENANCE

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INTEGRATED

TECHNOLOGY

AT THE OPERATIONS

CONTROL CENTER

EDF Renewable Services (EDF RS) provides critical 24/7/365 remote monitoring, diagnostics, and troubleshooting from its state-of-the-art Operations Control Center (OCC), increasing equipment availability, minimizing downtime and reducing operational and maintenance costs.

The Operations Control Center combines control center, SCADA and O&M auxiliary services into a Technical Services hub, with a “One Touch” integrated front end monitoring system to improve response times and more effectively track Key Performance Indicators.

Advanced Technology to

Increase Customer Revenues

The OCC is equipped with scalable technical infrastructure with component redundancy capable of disaster recovery, mitigating risk and managing compliance. This enhances the OCC’s ability to monitor and diagnose plant performance and to provide additional sophisticated O&M services.

The OCC uses advanced technology to optimize equipment availability and profitability, increas-ing customers’ revenue around the clock.

Standard and Advanced

Service Options for Flexible

Solutions

We understand the need for flexible solutions. From our Standard Service offerings to à la carte Advanced Services, we have a breadth of expe-rience that guarantees we create the optimized solution for your assets’ needs. That’s why our world-class services organization partners with customers to develop comprehensive service solutions from our Standard or Advanced Services to best fit your asset needs.

Minimize Downtime through

Real Time Fault Notification

Increase Availability with

Rapid Remote Response

Maximize Profitability with

Curtailment Management

Ensure Compliance with

NERC Support

Mitigate Risk through

Clearance Management

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WHY

EDF RENEWABLE

SERVICES

OCC?

Maximized Revenue

The Operations Control Center helps EDF RS respond in real-time to site issues and customer needs, decreasing downtime, increasing site avail- ability and thus yield, resulting in maximized revenues and profitability.

Collaborative Troubleshooting

Specialists at the OCC work in collaboration with the customer, looking at operation and performance issues to ensure the plant equipment is operating to full function.

Customized Reporting

Daily and Monthly reports provide a record of key operating parameters and significant operational events, trends and anomalies. This data is summarized to assist with the identification of performance shortfalls and the planning of maintenance activities.

Reliability

EDF Renewable Services’ OCC monitoring and reporting provides confi-dence that the project is operating at maximum efficiency and following reliability standards.

Safety

The robust clearance management system ensures the safety of technicians and avoids damage to project site assets.

Expertise

EDF RS has a 25 year history as an O&M provider, bringing decades of expertise to each plant. As an owner/operator, we understand the opportunities and challenges faced every day in the renewable energy business.

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CYBER SECURITY AND NERC COMPLIANCE

PREPARING FOR THE FUTURE

In accordance with the NERC’s implementation schedule EDF RS will be well-positioned to offer additional service offerings with significant reliability compliance benefits to our customers including:

Confidently evaluate the state of NERC compliance across the organization (even when outsourced)

Confidently rely on compliant NERC CIP best practices

Effectively maintain mandatory regulatory compliance documentation

Quickly respond to NERC audit data requests

NERC COMPLIANCE SUPPORT

>

STATE-OF-THE-ART CYBER SECURITY

>

REGULATORY COMPLIANCE DOCUMENTATION

As renewable energy projects come under more scrutiny and regulation typical with other traditional generators, we are preparing for the future and enhancing our cyber security and compliance capabilities. EDF Renewable Services is listed as Generation Operator in the NERC Compliance Registry with Western Electricity Coordinating Council, and is in the process of meeting the corresponding mandatory compliance stan-dards as set forth by NERC Reliability Stanstan-dards.

EDF Renewable Services’ comprehensive implementation plans to meet the significant changes in the NERC CIP Standards have already begun. The OCC expansion and modernization provides a perfect opportunity to continue our strong commit-ment to provide best-in-class service to our valued customers while helping to improve cyber security over the nation’s Bulk Electric System (BES).

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6 Operations & Wind Maintenance MW MW MW Solar MW Biogas MW Biomass

Activities represent projects in various stages of development, construction and ownership as of 12.31.13 1163 MW 268 MW 30 MW 248.8 MW 916.5 MW 106 MW 2 MW 391.5 MW 100 MW 892 MW 1141 MW 10.6 MW 1003.2 MW 30 MW 38 MW 300 MW 250 MW 70.5 MW 12.8 MW 8.2 MW 3 MW 144.7 MW 2.85 MW 0.89 MW 11.9 MW 965.6 MW 112.4 MW 115.5 MW 201.3 MW 642.8 MW 230 MW 67.5 MW 1180.7 MW 498.5 MW 27 MW 109.2 MW 610.5 MW 236.5 MW 10.6 MW 326.5 MW 88 MW 324.8 MW 50 MW 57.6 MW 849.5 MW 38 MW 443.6 MW 1.2 MW 159.8 MW 0.1 MW 35.6 MW 35.6 MW 50 MW 20 MW

NORTH AMERICAN PRESENCE

UNDER OCC MONITORING

6,000+

mw

3,500

turbines

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REAL TIME SUPERVISION &

REMOTE MONITORING

RESOURCES COMMENSURATE WITH

THE CHALLENGES YOU FACE

SCOPE

The scope of service can be tailored to each situation:

• Wind Turbines/Solar PV Plant

• Wind Turbines/Solar PV Plant & Balance-of-Plant

DETAILS

• 24/7/365 supervision of your assets from the North America Operations Control Center • Day-to-day management of on-site operations

and safety monitoring:

Establish and maintain Work Clearance

procedures

Coordinate access control and clearances ■ Safety follow up of on-site personnel

• Real time data management*

• Interaction with FAA (USA) / CCA (Canada) • Emergency Response: Coordinate callout of local

emergency first responders

• Provide operational reports (daily and monthly) • Track and report project availability*

• Respond to plant security concerns

• Management of interactions with the grid operator**

• Logging of all events, resets and dispatches • Timely dispatch of wind and PV technicians

*Optional depending on the data management system **Only with the Balance-of-Plant Option

>

Maximize Profitability

>

Optimize Availability

>

Monitor Performance

BENEFITS

• Real time response to events with 24/7 coverage

• Increased energy production and equipment availability

• Improved safety of on-site personnel • Data reporting to improve analysis and

predictive maintenance

REQUIREMENTS

• Software and hardware to connect to OEM and Substation SCADA systems and EDF RS software

• Remote connection to security cameras* • Contact details, callout criteria and operational

guidelines input

For more information,

please contact us:

EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&[email protected]

A RANGE OF ADDITIONAL

OPTIONS:

Curtailment Management Fault Reset and Notification Performance Monitoring Balance-of-Plant

SCADA Support

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FAULT RESET & NOTIFICATION

RESOURCES COMMENSURATE WITH

THE CHALLENGES YOU FACE

SCOPE

The scope of service can be tailored to each situation:

• Wind Turbines/Solar PV Plant

• Wind Turbines/Solar PV Plant & Balance-of-Plant

DETAILS

In addition to the Remote Monitoring capabilities: • Real time fault reset management in accordance

with operational guidelines

• Fault notification if on-site response is required • Provide operational reports (daily and monthly)

BENEFITS

• Clearance Management improves safety of on-site personnel

• Real time response to events

• Appropriate fault reset response protects the health of the assets

• Technician dispatch management increases labor efficiency and lowers on-site expenses • Increased energy production and equipment

availability

• Improved safety of on-site personnel • Data reporting to improve performance

>

Maximize Profitability

>

Optimize Availability

>

Monitor Performance

REQUIREMENTS

• Software and hardware to connect to OEM SCADA systems and EDF RS software

• Contact details, callout criteria and operational guidelines input

A RANGE OF ADDITIONAL

OPTIONS:

Curtailment Management Plant Supervision & Remote Monitoring Balance-of-Plant

SCADA Support

NERC Compliance Support Performance Monitoring

For more information,

please contact us:

EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126

858.521.3575

www.edf-renewable-services.com O&[email protected]

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CURTAILMENT MANAGEMENT

RESOURCES COMMENSURATE WITH

THE CHALLENGES YOU FACE

SCOPE

The scope of service can be tailored to each situation:

• Wind Turbines/Solar PV Plant

• Wind Turbines/Solar PV Plant & Balance-of-Plant

DETAILS

• 24/7 response to curtailment directives: ability to de-rate and/or shut down assets • Emergency real time backup support in the

event of a failure of the Automatic Generation Control (AGC) systems

• Provide operational reports (daily and monthly)

BENEFITS

• Decreased risk of penalties

• Timely response to curtailment directives reduces production losses

• Documented and reported curtailment events • Ensure uninterrupted curtailments with real time

backups to AGC (if provided)

• Lower on-site expenses for around-the-clock curtailment management

• Improves safety of on-site personnel

>

Maximize Profitability

>

Optimize Availability

>

Monitor Performance

REQUIREMENTS

• Software and hardware to connect to SCADA and EDF RS software

• Contact details, callout criteria and operational guidelines input

For more information,

please contact us:

EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&[email protected]

A RANGE OF ADDITIONAL

OPTIONS:

Fault Reset and Notification Plant Supervision &

Remote Monitoring Balance-of-Plant

Performance Monitoring SCADA Support

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SCADA SUPPORT

RESOURCES COMMENSURATE WITH

THE CHALLENGES YOU FACE

SCOPE

• Wind Turbine, Solar PV Plant, Substation, Meteorological System

DETAILS

• Monitoring of data and control processes • Event log verification

• SCADA functional checks • Databases maintenance

Software updates (incl. Anti Virus update) ■ Database updates

(Incl. SQL and PI) • Data continuity

Data continuity checks ■ Database backups

• Hardware maintenance • Hard drive verification • Technical guidance support*

Upgrade recommendations and

implementations (software and hardware)

Documentation Update

*optional

BENEFITS

• Continuous database maintenance ensures data accuracy, security, and integrity

• Hardware maintenance improves equipment efficiency

>

Maximize Profitability

>

Optimize Availability

>

Monitor Performance

• Data backup and no overwrite enables continuity of data for the entire life of the project

• Recommendations on upgrades keeps system state-of-the-art

REQUIREMENTS

• Administration rights for each system • Remote access procedures

• IP address list

• Network diagram, SCADA documentation • Contact details

For more information,

please contact us:

EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&[email protected]

A RANGE OF ADDITIONAL

OPTIONS:

Curtailment Management Fault Reset and Notification Plant Supervision &

Remote Monitoring Balance-of-Plant

NERC Compliance Support Performance Monitoring

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PERFORMANCE MONITORING

RESOURCES COMMENSURATE WITH

THE CHALLENGES YOU FACE

SCOPE

• Wind Turbine/Solar PV Plant

DETAILS

• Fault Analysis and Performance Monitoring:

Industrial indicators: MTTR and MTBF ■ Fault statistics

Asset performance comparison

(compare assets across your fleet) • Production based performance monitoring • Site performance measurement

• Data analysis and predictive maintenance advising • Maintenance assessment

• Custom reporting

BENEFITS

• Consistent monitoring of asset performance • Predictive maintenance lowers repair costs and

allows for future planning

• Fault monitoring and categorization of the failures increases information to on-site maintenance personnel and increases repair efficiency

• Early detection of potential failures

>

Maximize Profitability

>

Optimize Availability

>

Monitor Performance

• Planned repairs or replacements maximizes availability and power production

• Decreased repair time • Increased production

REQUIREMENTS

• Contact details

• Reliable SCADA access and data continuity

For more information,

please contact us:

EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&[email protected]

A RANGE OF ADDITIONAL

OPTIONS:

Curtailment Management Plant Supervision & Remote Monitoring Balance-of-Plant

SCADA Support

NERC Compliance Support Fault Reset and Notification

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BALANCE-OF-PLANT

RESOURCES COMMENSURATE WITH

THE CHALLENGES YOU FACE

SCOPE

• The scope of service can be adapted to the Balance-of-Plant

DETAILS

In addition to the Remote Monitoring capabilities: • Liaison between, and management of,

grid operator and asset operator

• Management of Shut-down and Re-energization in case of repair/maintenance of underground cables

• Management of substation tripping: remote reset or on-site intervention notification • VAR Monitoring and control

• VAR set points management

• Provide reports on VAR management (event based or monthly)

BENEFITS

• Real-time response to tripping reduces production losses

• Interface between grid and asset operator ensures safety and production optimization • VAR Monitoring: accurate response to the grid

needs and optimization of the production

>

Maximize Profitability

>

Optimize Availability

>

Monitor Performance

• Increased facility profits through fixed costs

and unplanned coverage

• Reduced inventory/parts cost through preventive diagnostics

REQUIREMENTS

• Software and hardware to connect to Substation SCADA systems and EDF RS software

• Contact details, callout criteria and operational guidelines input

For more information,

please contact us:

EDF Renewable Services 15445 Innovation Dr San Diego, CA 92126 858.521.3575 www.edf-renewable-services.com O&[email protected]

A RANGE OF ADDITIONAL

OPTIONS:

Curtailment Management Fault Reset and Notification Plant Supervision &

Remote Monitoring SCADA Support

NERC Compliance Support Performance Monitoring

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7

About EDF Renewable Services

EDF Renewable Services understands renewable

energy facilities represent a substantial investment. With over 25 years of experience we are the trusted leader to ensure maximum project availability and profitability for owners and investors. As part of a global organization with utility-scale wind, solar, and biomass plants across North America, we bring a depth of expertise to every project.

From remote monitoring of facilities to full opera- tions & maintenance services, EDF Renewable Services offers flexible service plans that adapt to fit a wide spectrum of customer needs.

We design preventative maintenance programs encompassing inspections, plant check-ups, and incident analysis, and can arrange for corrective maintenance to be performed on site. We work closely with our customers to keep maintenance costs as low as possible, including tight budgetary control over spare parts and tool purchasing, and sharing budgetary data on a fully transparent basis.

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Photo credits: Eaton, Sophie Brandstrom, Philippe Dollo, Dennis Schwartz 04-14 United States 15445 Innovation Dr. San Diego, CA 92128 858.521.3575 Canada 4233 Marcil Ave Montreal, QC H4A 2Z7 514.525.8728 www.edf-renewable-services.com

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