• No results found

To enable team members to develop both their operational and management skills

N/A
N/A
Protected

Academic year: 2021

Share "To enable team members to develop both their operational and management skills"

Copied!
18
0
0

Loading.... (view fulltext now)

Full text

(1)

Hilton University

Hilton University

(2)

HU Main Objectives:

HU Main Objectives:

To enable team members to develop

To enable team members to develop

both their operational and

both their operational and

management skills

management skills

To broaden their knowledge by

To broaden their knowledge by

moving to other departments to

moving to other departments to

study other areas of hotel business

study other areas of hotel business

(3)

Learning schemes

Learning schemes

The Elevator

The Elevator -- the fast tracking programthe fast tracking program The assessment Centers

The assessment Centers -- an open door an open door for individualized performance

for individualized performance

management and career advancement management and career advancement

The Senior Executive Education

The Senior Executive Education –– the the Commercial Behavior Program by the Commercial Behavior Program by the

International Institute for Management International Institute for Management

Development Development

e

eLearning: Global English Program, Learning: Global English Program,

Management Development, Information Management Development, Information

Technology, Food and Beverage Technology, Food and Beverage

(4)

What is

(5)

e

e

Learning

Learning

:

:

A key Strategy

A key Strategy

for for

Maximizing

Maximizing

Human

Human

Capital

Capital

in the in the

Knowledge Economy

Knowledge Economy

(6)

.e

.e

learning is

learning is

an all

an all

-

-

inclusive title for forms of

inclusive title for forms of

content delivered electronically

content delivered electronically

a paradigm shift in the way

a paradigm shift in the way

education including training is viewed

education including training is viewed

and delivered; a change to the way

and delivered; a change to the way

the Team learns

the Team learns

a competitive weapon

a competitive weapon

a retention tool

a retention tool

(7)

e

e

Learning provides

Learning provides

high speed access to knowledge and

high speed access to knowledge and

information

information

a cohesive virtual training

a cohesive virtual training

environment

environment

up

up

-

-

date skills and competencies in a

date skills and competencies in a

timely, consistent and accurate

timely, consistent and accurate

manner

manner

the ability to assess, test, and track

the ability to assess, test, and track

the results of thousands of learners

the results of thousands of learners

(8)

e

e

learning advantages

learning advantages

Unlimited Unlimited

Anytime

Anytime-- anywhereanywhere

Content: Simple text, audio, animation, Content: Simple text, audio, animation,

video, simulation, printed and online video, simulation, printed and online

resources, online communities, resources, online communities,

collaboration collaboration

Collaboration: reusable and limitless Collaboration: reusable and limitless

Personal: pace and path determined by Personal: pace and path determined by

user user

Recognition of learner types and styles: Recognition of learner types and styles:

teaches across and through them teaches across and through them

(9)

e

e

Learning benefits

Learning benefits

Training is no longer distinct from work or Training is no longer distinct from work or

an additional

an additional ””burdenburden””

Information is always up to date Information is always up to date

Substantial travel and time cost savings Substantial travel and time cost savings

Instruction has more meaning for the Instruction has more meaning for the

learner learner

Learners have more responsibility for their Learners have more responsibility for their

personal success personal success

Information retention rates increase Information retention rates increase

(10)

An additional Incentive:

An additional Incentive:

Return of investment and cost

Return of investment and cost

Corporations can save between 50%

Corporations can save between 50%

and 70% and increase productivity

and 70% and increase productivity

when they replace traditional

when they replace traditional

classroom training with

classroom training with

e

e

Learning

Learning

including travel time and time away

including travel time and time away

from the office or the operations

from the office or the operations

(11)

Utilization Ratios

Utilization Ratios

The Americas

The Americas

Miami Area Office

Miami Area Office

Regions

Regions

Hotels

Hotels

(12)

What about us?...

What about us?...

When was the last time you invest time on When was the last time you invest time on

your own professional development? your own professional development?

Are you enrolled in HU

Are you enrolled in HU eelearning?learning?

How many times you have surfed the HU How many times you have surfed the HU

web site? web site?

When was the last time you encourage a When was the last time you encourage a

colleague or a team member to log on into colleague or a team member to log on into

a particular course or topic? a particular course or topic?

How many courses from HU

How many courses from HU eelearning did learning did you include in your business objectives for you include in your business objectives for 2004 to strengthen your knowledge, skills 2004 to strengthen your knowledge, skills

and talents? and talents?

(13)

Invest on yourself.

Invest on yourself.

Enroll NOW !!!!

(14)

Take the lead.

Take the lead.

Share your experience. Set the pace! Share your experience. Set the pace!

Add Hilton University

Add Hilton University eelearning as a topic in your AGENDA learning as a topic in your AGENDA all the time. It is a BUSINESS priority.

all the time. It is a BUSINESS priority.

Encourage, recognize and reward the TEAM MEMBERS for Encourage, recognize and reward the TEAM MEMBERS for their achievements: courses completed and certificates of their achievements: courses completed and certificates of

levels completion, and increase of productivity among levels completion, and increase of productivity among

others others

Include

Include eeLearning in the PDR interviews and establish goals Learning in the PDR interviews and establish goals and objectives based on the user

and objectives based on the user’’s needs and ROAD( s needs and ROAD( number of courses, faculties and subjects)

number of courses, faculties and subjects)

Ask the GMs about their group of users performance Ask the GMs about their group of users performance

Meet the HU

Meet the HU eeLearners in your function or area of Learners in your function or area of responsibility as often as possible

responsibility as often as possible

Share the success stories in your area of responsibility with Share the success stories in your area of responsibility with

the team members the team members

Be a HU

(15)

New Initiatives

New Initiatives

in the Miami Area Office

in the Miami Area Office

After Hours study group

After Hours study group-- have lots of fun and study with have lots of fun and study with the team once a month.

the team once a month. Course of the month

Course of the month-- a course will be chosen to be a course will be chosen to be

completed based on our unique needs as an Area Team completed based on our unique needs as an Area Team

Our achievements as a Team will be included in the Lead Our achievements as a Team will be included in the Lead

Table sent to the operations every month Table sent to the operations every month ☺☺

An incentive ( surprise, surprise!) will be awarded in An incentive ( surprise, surprise!) will be awarded in

December 2004 to the function ( engineering, accounting, December 2004 to the function ( engineering, accounting,

taxes, human resources, information, business taxes, human resources, information, business

development, sales and marketing, Caribbean etc .with the development, sales and marketing, Caribbean etc .with the

best utilization ratio per user best utilization ratio per user

A follow up session to be programmed for July 2004 to A follow up session to be programmed for July 2004 to

measure progress measure progress

(16)

Open Forum

Open Forum

Suggestion?

(17)

Thank you for support!

Thank you for support!

Have a wonderful day!

(18)

References

Related documents

SUBMITTAL OF BID – A bid shall be submitted no later than the date and time prescribed and at the place indicated in the advertisement or invitation to bid and shall be enclosed in

ROUND TABLE Up-to-date in Pediatric Interstitial

We have used the Light Weight Cluster (LWC) algorithm implemented in OMM toolkit to perform clustering over sensed data. OMM is a powerful resource aware mobile data miner. OMM

Annual Energy Savings For a Reflective Roof Membrane vs.. Louis Colorado

Since the volume that can be reserved for antennas inside a mobile terminal is very restricted, the de- sign principle of (receive-only) digital television antennas is to sacrifice

Clearly, Uruguay would be harmed by competition from other countries in the Brazilian market, so the market access effect in its favor (due to MERCOSUR) would be lower. Chile,

As in the case of greedy maximum matchings, we can find a rank-maximal matching in a given HRT instance I either by constructing an algorithm based on the augmenting path