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G r o u p 3

1 . L e T h i B a o T h i

2 . D i e p D u c N g h i a

3 . N g u y e n P h u o n g T h a o

4 . V o T h i N a m A n h

5 . P h a m T h i N g o c C h a u

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2

I. Introduction ... 3

II. Special product ... 3

III. Recruit staff problem ... 3

IV. Analyzing competition (SWOT) ... 4

Strength: ... 4

Weaknesses: ... 4

Opportunities: ... 4

Threats: ... 4

V. Marketing campaign (marketing MIX-4P) ... 5

 Price: ... 5

 Product: ... 5

 Place ... 6

 Promotion: Marketing campaign ... 7

VI. Financial forecast ... 8

VII. Summary ... 16

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I.

Introduction

Stress is always a hot topic and gets an attendance of society today. Especially when the country is on the development, the stress becomes hot spots than ever before, and the expression of stress that we can easily realize that, like us, or irritable, scolding, beating more severe destruction, etc., that we can be suppressed psychological, mental restlessness, sometimes we cannot restrain yourself. That the main cause of the phenomenon is we always have to face the work pressure is too large, or the study of stress, or from the relationship is not well in the family, social ,etc., This thing get harm to ourselves and society, making life flute mix, work is not as intend ended . Meanwhile, the society does not have a model that can help us relieve stress and reduce stress effectively.

II.

Special product

According to a recent study, in Vietnam, the rate of tension people, fatigue is 52%. In Hanoi and Ho Chi Minh City, this figure up to 55%. This suggests that stress is almost a disease associated with industrial society.

Stress comes from work, financial, family, study. Everybody is also afraid stress and each person will have a different way to cope with it. Some people will find positive ways to relieve stress such as spa, travel, listen to music. Besides, there are also many people have negative reaction. They are ready to smash the furniture, cursing or very easy to get angry with people around you. If not reduce stress on time, these people will be very vulnerable to psychological inhibition, even lead to depression. Meanwhile, the society has not had a model that can help them relieve stress yet.

From the real and urgent needs of society, we have the idea formed a company to service stress. This will help people be able to relieve stress, regain self-confidence, improve quality of life, not only that but also make a small contribution to society fights off stress.

III.

Recruit staff problem

We have staff forces that are experienced and skilled. Include one manager and eight service personnel.  Staff management: an expert in the field of psychology, having many experience and high expertise

 The service employees were trained a short-term course of psychology by the counseling centers which connect with the company.

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IV.

Analyzing competition (SWOT)

Strength:

be the pioneer on exploring the domestic market, so the advantage of being monopoly in service is very high.

Weaknesses:

The experience is low, so the capabilities to take the chance are not so sharp.

Opportunities:

The company’s workforce, with spirits of the “explorers” is dreaming of success and not afraid of difficult. Viet Nam is a country that has high speed growth; the numbers of stressed, tired people countiously increase due to the pressure of works. Therefore, this is a very prominent market, can be treated as gold mine waiting for mining.

Threats:

The company doesn’t have a fund of land, so company has to

lease land from. This limit the expansion of new projects and upgrade of infrastructure.

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5

V.

Marketing campaign (marketing MIX-4P)

Price

The cost of our service will be a little high but it appreciates with what customer pay. The average cost is 100,000 VND for a compo of service. Anytime the customer comes here. They will be having 20 bottles of glass and plates. In each room will have effigy. Furthermore, if that thing is not enough for their, they can take more with cost of 3000 VND per piece.

Product

The basic attributes of the service: The unique of service is to create a place where can freely event or do anything that you can reduce stress. We have some service to satisfy customer: “Reduce stress with room’s stress”. The main function room: you can do anything you like. Customer can make anything, ex: shouting, screaming, kicking, crying, autism, without disturbing someone

About the Structure: Soundproof rooms ensure that it does not affect others, as well as make privacy for customer. On the other hand, it is also designed in privacy to help you avoid some problems due to collisions when you're in the mood.

Inside this room, there are many items such as glassware, crockery, cups, sticks, and teddy bears, pillows, papered. Customer can choose your favorite kinds and delight dam. Besides, they are equipped with personal protective equipment to avoid injury.

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6

Place

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remove fatigue, stress in daily work, and bring fresh, fun for everyone. The location was chosen is not overlap or too close to other entertainment plaza as Vincom District 1, Parkson. An area is (5x20) square meters, and a price of 40 million one month. This is a good place for opening new service models: tame stress for everyone

Promotion: Marketing campaign

1. Advertising on TV

- In VTV3, advertising costs about 50 million VND per block 30s. We decide to do ad 6 times ( which cost total 300 million)

2. Advertising through internet, newspaper

- Create website to introduce company with customers widely

- Create accounts on social networking sites such as Facebook, Twitter, Zing.me, YouTube to post and update information, activities or video clip of the store.

- Connect to the website selling vouchers: Example: muachung.vn, nhommua.com, …

3. Advertising by organizing activities

- Discount 10% in the day open the company, which serves light drinks free - Organize competitions with prizes between customers. Example: throw dishes, .. - Organize of activities on holidays. VD: Halloween, Christmas,

4. Advertising through customers

- Issue customer cards, VIP cards to close customer - Organize intimate meetings between VIP members

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VI.

Financial forecast

Revenue Forecasting

Unit: Thousand VND

Operating Expenses

Unit: Thousand VND

Year 1 Year 2 Year 3 Year 4 Year 5

Material Cost

Protective tools 17,600 17,600 17,600 17,600 17,600

Class bottles 1,752,000 2,044,000 2,628,000 2,920,000 3,358,000

Aid Tools 20,800 20,800 20,800 20,800 20,800

Sub-total 1,790,400 2,082,400 2,666,400 2,958,400 3,396,400

General & Administration

Labor 396,000 396,000 396,000 396,000 396,000

Renting expenses 480,000 480,000 480,000 480,000 480,000

Decorate and design 100,000 0 0 0 0

Maintenance and repair 40,000 40,000 40,000 40,000 40,000

Year 1 Year 2 Year 3 Year 4 Year 5

Turn of customers 43,800 51,100 65,700 73,000 83,950

Prices/Turns 100 100 100 100 100

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Sub-Total 1,016,000 916,000 916,000 916,000 916,000

Marketing

Online Advertising + Paper Advertising

10,000 10,000 10,000 10,000 10,000

TV Advertising 300,000 0 0 0 0

Conference Events

100,000

Sub-Total 420,000 10,000 10,000 10,000 10,000

Others Cost

Telephone + Internet 4,800 4,800 4,800 4,800 4,800

Electronic +Offices 60,000 60,000 60,000 60,000 60,000

Furniture 150,000

Sub-Total 214,800 64,800 64,800 64,800 64,800

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Income Statement

Unit: Thousand VND

Year 1

Year 2

Year 3

Year 4

Year 5

NET REVENUES

4,380,000 5,110,000 6,570,000 7,300,000 8,395,000

COST OF REVENUE

3,441,200 3,073,200 3,657,200 3,949,200 4,387,200

GROSS PROFIT

938,800

2,036,800 2,912,800 3,350,800 4,007,800

OPERATING EXPENSES

Material Cost

1,790,400 2,082,400 2,666,400 2,958,400 3,396,400

General & Administration

1,016,000

916,000

916,000

916,000

916,000

Marketing

420,000

10,000

10,000

10,000

10,000

Others Cost

214,800

64,800

64,800

64,800

64,800

Total Operating Expenses

3,441,200 3,073,200 3,657,200 3,949,200 4,387,200

DEPRECIATION AND AMORTIZATION

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11

EARNINGS BEFORE INTEREST &

TAXES

870,400

1,968,400 2,844,400 3,282,400 3,939,400

INTEREST PAYMENT

300,000

300,000

300,000

300,000

300,000

NET EARNINGS BEFORE TAXES 570,400 1,668,400 2,544,400 2,982,400 3,939,400

TAXES 142,600 417,100 636,100 745,600 984,850

NET EARNINGS 427,800 1,251,300 1,908,300 2,236,800 2,954,550

Free Cash Flow

Unit: Thousand VND

Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Purchased

Revenue 4,380,000 5,110,000 6,570,000 7,300,000 8,395,000 - Operation expenses 3,441,200 3,073,200 3,657,200 3,949,200 4,387,200

EBITDA 938,800 2,036,800 2,912,800 3,350,800 4,007,800

- D&A 68,400 68,400 68,400 68,400 68,400

EBIT 870,400 1,968,400 2,844,400 3,282,400 3,939,400

x (1 - t) 0.75 0.75 0.75 0.75 0.75

NOPAT 652,800 1,476,300 2,133,300 2,461,800 2,954,550

+ D&A 68,400 68,400 68,400 68,400 68,400

CF Opns 721,200 1,544,700 2,201,700 2,530,200 3,022,950

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12

- Add Working Capital 1,000,000 0 0 0 0 1,000,000

FREE CASH-FLOW 2,940,400 721,200 1,544,700 2,201,700 2,530,200 4,022,950

PV1 638,230

PV2 1,209,727

PV3 1,525,889

PV4 1,551,819

PV5 2,183,496

NPV @ 13% 10,049,560

Cash Flow Statement

Unit: Thousand VND

Year 1

Year 2

Year 3

Year 4

Year 5

OPERATING ACTIVITIES

Net Earnings

427,800

1,251,300 1,908,300

2,236,800

2,954,550

Depreciation

68,400

68,400

68,400

68,400

68,400

FINANCING ACTIVITIES

Increase/(Decrease) Long

Term Debt

(2,000,000)

INCREASE/(DECREASE) IN

CASH

427,800 1,251,300 1,908,300 2,236,800

954,550

CASH AT BEGINNING OF YEAR

1,500,000 1,927,800 3,179,100 5,087,400

7,324,200

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Expected FCFS

Unit: Thousand VND

Year

Outcome

Probability

0

1

2

3

4

5

Game is very

successful

25%

(2,000,000) 427,800 1,251,300 1,908,300 2,236,800

2,954,550

Game sales are

acceptable

50%

(2,000,000) 299,460 875,910 1,335,810 1,565,760 2,068,185

Game sales are

poor

25%

(2,000,000) 128,340 375,390

572,490

671,040

886,365

Expected FCF

(2,000,000) 288,765 844,628 1,288,103 1,509,840 1,994,321

Payback Period

Unit: Thousand VND

YEAR

0

1

2

3

4

5

Net cash flow

(NCF)

(2,000,000)

427,800

1,251,300

1,908,300

2,236,800

2,954,550

Cumulative NCF

(2,000,000) (1,572,200.00) (320,900.00) 1,587,400.00 3,824,200.00 6,778,750.00

Payback Period PB

2.17

Discount NCF at

13%

(2,000,000)

378,584.07

979,951.44 1,322,547.62 1,371,871.33 1,603,611.37

Cumulative

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Payback Period

discounted

2.50

IRR calculation

Unit: Thousand VND

Years

Cash Flow

0

(2,000,000)

1

427,800

2

1,251,300

3

1,908,300

4

2,236,800

5

2,954,550

Cost of capital

13%

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15

Return on assets + Return on equity+ Profitability

Unit: Thousand VND

Total Equity

3,627,800

5,979,100

6,887,400

7,824,200

10,278,750

Total Debt

2,000,000

1,700,000

1,300,000

800,000

0

Total assets

5,627,800

7,679,100

8,187,400

8,624,200

10,278,750

Net Earnings

427,800

1,251,300

1,908,300

2,236,800

2,954,550

Profitability

Gross Profit %

21.4% 39.9% 44.3% 45.9% 47.7%

Operating Expenses %

78.6% 60.1% 55.7% 54.1% 52.3%

Net Earnings %

9.8%

24.5% 29.0% 30.6% 35.2%

Returns

Return on Assets

7.6%

16.3% 23.3% 25.9% 28.7%

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VII.

Summary

From the real and urgent needs of society, we have the idea formed a company to service stress. This will help people be able to relieve stress, regain self-confidence, improve quality of life, not only that but also make a small contribution to society fights off stress.

With low start-up expenses and even low operating expenses comparing with the revenues, the potential business plan promises to bring about profit really quick. As can be seen from the predictions and calculations, just less two years and the firm can reach the payback point already. Moreover, the internal rate of return is very high. Based on the calculation of the return on asset and return on equity ratios, by the fifth year, the firm can turn 27.1% of its assets and equity into profit. The more the profit increases, the more it guarantees to bring the best quality to the customers.

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VIII.

References:

BUSINESS IDEAS OF RELEASE STRESS IN LIFE- NGUYEN QUANG LOI ( available on:

http://www.hoclamgiau.vn/home/MyStoryDetail.aspx?memberid=142551&id=11941 )

DO BUSINESS ON STRESS- according to“ Gia Dinh & Tiep Thi”newspaper ( available on http://www.vnexpress.vn ) THE INCOME TAX OF OPERATION ( available on :

http://www.kpmg.com/VN/Vi/Documents/Tax%20alert/Tax%20Changes%20for%202012-VN.pdf )

http://www.vatgia.com , http://www.muabanraovat.com

http://www.hoclamgiau.vn/home/MyStoryDetail.aspx?memberid=142551&id=11941 http://www.vnexpress.vn http://www.kpmg.com/VN/Vi/Documents/Tax%20alert/Tax%20Changes%20for%202012-VN.pdf http://www.vatgia.com , http://www.muabanraovat.com http://luanvan.net.vn/luan-van/phan-tich-du-an-kinh-doanh-kkinh-doah-dich-vu-xa-stress-844/

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