FACILITY
MANAGEMENT
MADE SIMPLE
FMX AT A GLANCE
FMX enables facilities managers to more efficiently and effectively track work orders, schedule resources, and plan maintenance. Our cloud-based solution features a calendar view simple enough for anyone to use to submit, track, and manage their requests, events, and assets. Facilities owners and managers gain visibility into activities and costs, while building staff and tenants get updated status information on their facilities requests.
WHO WE SERVE
FMX is proud to serve many different organizations.
Banks
Fitness
Centers
Restaurants
Manufacturing
Zoos
Religious
Organizations
Government
Property
Management
Schools
2
4
1
3
WHY FMX IS THE BEST
CHOICE FOR YOU
While we believe our powerfully capable, yet uncomplicated software is superior to our competitors, what matters most to us is knowing our customers feel the same way too. Because in the end, it’s what our customers think about us and the results we provide for them that really sets us above the rest.
AGILE SOFTWARE DEVELOPMENT
In 2015 we released 103 software enhancements, averaging one every three days. Our agility allows us to constantly incorporate customer feedback and requests for new features or updates, keep bugs to a minimum, and keep our updates small so they aren’t disruptive or confusing for the user experience.
UNRIVALED CUSTOMER SUPPORT
We’ve been named “The #1 Best-Reviewed Facilities Management System” on the popular online software resource, Software
Advice, demonstrating our high levels of customer satisfaction and excellent customer support. We offer free, unlimited support via phone and email and additional educational materials in our online learning center.
INFINITE CONFIGURABILITY
FMX is infinitely configurable, enabling you to ‘build-your-own’ FM system that meets the demands of your organization. Our customer success team is ready to work with you to make sure you have everything you need, and nothing you don’t.
BALANCE OF SIMPLICITY AND CAPABILITY
FMX is intuitive and easy to use with little to no learning curve, but still has all of the bells and whistles you need to keep your facilities running smoothly.
93%
of customers recommend FMX. We love our customers and
the feeling is mutual.
94%
of our customers enjoy FMX so much that they renew
their subscription.
214%
increase of new customers joining the FMX family
in 2015.
FMX has all the functionality we need. It streamlines our approval process, is simple to navigate, and users did not have to be technology experts to use it successfully.
— Michael Sawyers, Chief of Operations & Strategic
The FMX staff is second to none! They are a very skilled, intelligent, insightful, and incredibly interested partner who gives it their all to make sure the customer succeeds.
WE’VE GOT YOU COVERED
WORK ORDER MANAGEMENT
Everyone in your organization can log into FMX and create a request in minutes! Easily respond, assign, and resolve issues while keeping track of time and money spent.
PLANNED MAINTENANCE SCHEDULING
Eliminate unplanned downtime and unnecessary expense. Scheduled planned maintenance tasks automatically issue reminders, guaranteeing nothing falls through the cracks.ROBUST REPORTING AND ANALYTICS
Create and share customized reports and dashboards to ensure that you’re making data-driven facilities management decisions.
EVENT SCHEDULING
FMX prevents double-booking of rooms and resources and enables flexible approval processes to ensure event success. Save time by scheduling repeating events only once and share events easily with calendar exports.
INVENTORY AND ASSET MANAGEMENT
FMX provides a unique QR code for every asset. Save time by scanning codes from any smartphone or tablet to adjust inventory quantities, obtain asset maintenance procedures and history, and more.TECHNOLOGY TICKETING
Track technology asset information and historical ticket data. Keep requesters in the loop regarding the status of their tickets.
TRANSPORTATION SCHEDULING
Assign drivers and vehicles to ensure proper staffing while keeping track of vehicle maintenance and repair costs.
UNLIMITED USERS
Avoid bottlenecks and gatekeepers in your workflow by granting access to an unlimited number of users. Empowering more people to use FMX improves communication and
streamlines processes.
SINGLE SIGN ON
Integrate FMX with an on-premise Active Directory system for a seamless login experience.
API ACCESS
Gain access to the FMX REST API which enables the integration of FMX with various systems.
SAVE MONEY,
SAVE TIME,
GAIN EFFICIENCY
We take a vested interest in every customer’s FMXperience to help them achieve their desired outcome and return on investment. But don’t just take our word for it. After adding FMX to their arsenal, Eclipse Real Estate started saving $50,000 a year and Englewood Construction, Inc. experienced time savings of approximately 50%. Here are some other examples of customers
that are saving money, saving time, and gaining efficiency with FMX.
Englewood Construction, Inc., a commercial general contractor, has taken on 30% more stores without having to hire additional staff thanks to their FMX-induced efficiency boost.
The office manager at Faith Baptist Church no longer
has to key in every request and route to the appropriate Using FMX has reduced the time to complete In the first 3 months of using FMX, Primary Aim, a large Wendy’s restaurant franchise, saved $33,000 on equipment
costs and $9,100 in travel expenses, which includes wear and tear on company vehicles and gas consumption.
75%
LESS TIME
30%
MORE
STORES
INCREASED
EFFICIENCY
$42,100
SAVED
75%
The user interface was so easy, I trained our entire staff in one 20 minute meeting. We were able to integrate the system almost immediately.
— Mark Reidland, Technical/Facilities/IT Director, HighRidge Church
Flexibility is key! Every organization operates their facilities slightly differently, and FMX has been able to tailor the software
to meet our specific needs.
— Dennis Keller, Facility Manager, Fairfield County, Ohio
Understanding the depth of options related to user permissions, user notifications, ability to add custom fields and even filter and or sort by those fields allows us to manipulate use of the software in ways that best match our past work flow.
— Chris Barron, Facilities Manager, Faith Baptist Church
Suggestions that I have had to improve the product have been implemented. There are so few companies that listen to their customers!
— Cassie Riggleman, Executive Assistant, HealthMed Realty Partners
Just in the 6 months we have been affiliated with the product, we have seen improvements being made to the system. These improvements continue to expand the systematic way the end user can store and access information.
— Jeff Borton, TMI Energy Solutions
The customer service, attention to detail, and willingness to problem-solve solutions is first-class.
— Michael Sawyers, Chief of Operations & Strategic Development, New Albany-Plain Local School District
gofmx.com 1 (844) 664-4400 1515 Lake Shore Drive Columbus, OH 43204
