May 24, Secure Printing. A World Wide Technology Web Seminar. Bob Olwig World Wide Technology. Jeff Schaus HP Dave Marotta Troy Group

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Secure Printing

May 24, 2007

A World Wide Technology Web Seminar

Bob Olwig

World Wide Technology

Dave Marotta

Troy Group

Jeff Schaus

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Markets: Government, Commercial, Telecom

2006 Revenues: $2 Billion - 1,100 Employees

Profitable, Strong Credit Line - $265M+

Quality Driven: ISO 9000:2000 & TL 9000

Focus on People & Technology

Logistics Centers Throughout U.S.

World Wide Technology

A market-leading systems integrator that provides innovative technology and supply chain solutions

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

$0 $200 $400 $600 $800 $1,000 $1,200 $1,400 $1,600 $1,800

Revenue $ Millions

$2,000

2006 *

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Focus On Advanced Technology Solutions

Unified

Communications

Security Storage

/Data Center

Wireless

Technology

Business Solution

Integrated voice, video and data networks can lower costs and provide employees with productivity benefits.

Adaptive threat response that stops network threats before they stop your business.

Intelligent storage architectures can help reduce expenses; increase agility for changing priorities; and improve remote file management and backup.

Maintain your competitive advantage through the freedom and flexibility of wireless networks.

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WWT’s HP Expertise

HP Partner Since 1994

Authorized Partner for:

• Service Delivery

• Warranty Delivery

• Solutions Sales

• HP Consulting and Integration Services

• Business Solutions

National Authorization for All Printers, Servers, Software, Services,

PC’s, Laptops

Authorized for All Enterprise Solutions Including UX, Openview and

Storage

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The information contained herein is subject to change without notice

Imaging and

Printing Group

Jeff Schaus

IPG USCS Channels Manager

Business Development and Programs May 2007

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Hewlett-Packard IPG snapshot

• $26.8 billion business over last 4

quarters

• 437 million printers sold (lifetime)

− 333 million inkjet printers

− 104 million LaserJet printers

• More than 20 years of worldwide

leadership in inkjet and laser printing

• Continued #1 WW market share in

inkjet and laser printers, printing

supplies, large format, scanners and

print servers

• Leading imaging and printing

intellectual property portfolio with

more than 12,000 patents worldwide

• From printers to printing, investing in

new areas

WW Units Shipped ('96-Q3'05) Source: IDC 0 50 100 150 200 250 300 350 400 HP EPSO N CANO N LEXM

ARK _Othe r BRO

THE R SAM

SUNG DELL Xero x

OKI _Ricoh

KYO CERA MIT A Konic a M inotla M illions INKJET LASER

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10% 90%

Extend the value of aftermarket

IPG growth strategies

Strengthen & extend core printing

Lead in digital photography

Capture copier pages

Capture marketing collateral

Grow industrial printing

Digital printing Analog printing

8% 92%

46 trillion pages(1)

52 trillion pages(1)

2005

2010

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Customer-driven innovation powers leadership

Unsurpassed print quality and un-compromised performance

REt/ImageREt/

Instant-OnTechnology and Best PQ at Rated Speed

Supplies

HP Smart Printing technology Auto re-ordering available

Purchase/acquire

Available where customers buy, online, retail or reseller

Contracts and Manage Print Services Available

Industry Leading Support

Simple, flexible support options across the line

Easy to use

All in One print cartridge One door access Fewest replacement parts

Solutions

HP’s Solution Developer Program allows 3rd_{Parties to innovate for}

our shared customers

Manageability

HP Web Jetadmin HP Universal Print Driver HP Easy Printer Care Color Access control Secure, Networking connectivity

HP delivers the broadest, most reliable laser printing portfolio

#1 in monochrome laser printing worldwide #1 in color laser printing worldwide

#1 in color laser MFP/AIO devices worldwide

#2 in combined color and mono mfp/AIO devices and growing rapidly

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Tailored solutions approach

Helping customers turn information into insights

Vertical market segments

Product Industries Services

Industries SectorPublic

Horizontal Solution Platforms

• Improve Workflow

– Content management

– Streamlining of paper-based processes

• Manage Environment

– Managed Print Services – IT and User productivity

• Optimize Infrastructure

– Implementation of color

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Secure On Demand Check Printing

Presented by

Dave Marotta

May 24

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Agenda

Webinar

Overview

Who needs to worry about Fraud?

What is MICR?

Check Fraud

–

What is it?

Check Fraud

–

Solutions to prevent it!

Case Study

Case Study –

–

Key Bank

TROY Group Overview

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TROY Secure Check Printing Applications

Government Checks (Hi-Speed) Legal / Official

Documents Payroll Checks (50+ ppm) Shipping Documents & Labels International Applications AP Checks (20 - 35 ppm) Travelers Checks Gift Certificates Dividend Checks Insurance Claims Checks (25-35ppm) Starter Checks

By listening to customers

and conducting market

research, we identified

target applications

Initial Customer Demand

New Applications

Who needs to worry about Check Fraud?

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What is MICR?

The acronym MICR stands for Magnetic Ink Character

Recognition

Characters usually include:

Account number Check Number Routing Number

Transit Amount (when printed on Demand)

For Bank Readability you need:

MICR Fonts

Reliable MICR Toner MICR Line

TROY MICR

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Fraud Affects Check Printing

Fraud affects everyone and is committed by:

Professional Criminals Employees

Employers Friends Neighbors Children Teenagers Adults

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Did you know that:

Check Fraud is growing at a rate of 25

percent each year.

According to the American Bankers Association

Current estimates indicate that Check

Fraud losses are $20 billion a year.

According to The

According to The NilsonNilsonReportReport

Which means that within 4 years Check Fraud

losses will be reaching $50 billion each year.

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Levels of Fraud

Fraud can occur at a variety of levels or layers

within a document.

Each level of security corresponds to the group of end users who have the ability to easily view the security feature.

Level 1 fraud prevention is easily viewable by the general public Level 2 fraud prevention can be viewed by first line document inspectors

Level 3 fraud prevention requires forensic examination to view

The easiest way to detect Fraud is through the first

point of contact, but that is not always possible

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Methods of Check Fraud

Check Kiting:

The act of using insufficient funds from one account to cover a check being issued on another account.

Kiters often do this for a period of time obtaining interest from both accounts.

Electronic processing is making it easier to detect.

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Methods of Check Fraud

Counterfeit Checks

These are checks which have either been falsely created by a computer or duplicated.

They are made either by using legitimate

information obtained from an individuals account or from creating fictitious information.

This act is commonly performed with other documents as well.

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Methods of Check Fraud

Check Washing:

A process of removing elements from a check through chemical

means allowing the ability to reprint the information

Common chemicals are typically used including:

Fingernail Polish Remover Alcohol

Toluene

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Common Signs of Check Fraud

Check lacks authorized signature

“

VOID

”

appears across the check

Notations appear in memo section, i.e.

“payroll

“

payroll”

”,

,

“

dividends

”

, “

,

“expense reimbursement,

expense reimbursement,”

”

etc.

No perforated edge

Missing check number

Customer address missing

Financial institution address missing

Routing number doesn

’t match

’

t match drawee

drawee

financial

institution address

MICR ink is shiny or feels raised

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Does this affect you?

Example:

International distribution company lost $140,000 on one single occurrence of check fraud.

Actual A/P Check was printed, mailed, stolen, altered, and deposited in a foreign bank.

Victim discovered the check fraud only when intended payee called in search of their check. Fraud discovered 45 days after check was

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While at a tradeshow a university

approached TROY indicating that they

to had been a victim of fraud.

Students were altering their transcripts in order obtain higher GPA.

One student worker took the diploma paper from the Registrars office and make a false diploma for her significant other who failed out of the program.

Does this affect you?

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TROY

’

s

GOAL

To help prevent you from being

victimized by Fraud

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What is

What is On Demand Check Printing

On Demand Check Printing

?

For a complete

On Demand Check Printing

process you need:

Check printing software

MICR enabled printers

SECURE Blank check stock

MICR Toner

Secure Digital Signature

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Checkwriting

Software

TROY

Checkwriting

Software

–

Corporate Edition

Integrates seamlessly with most major accounting and payroll software packages

Security features:

Print Authorization Controlled Access TROYmark™

USB Key

Positive Pay Module Reconciliation Module

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MICR Enabled TROY Security Printers

MICR

Keylocks

Provides added physical security: Printer Locked - Lock Printer

Print MICR - MICR & Standard Printing MICR Locked - Standard Printing Only

Disable jam recovery

Prevents unauthorized or accidental copy of a check printing after a jam

Three Printer Keypad PIN Options

Authorize for any job Authorize for MICR job Authorize specific print job

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MICR Enabled TROY Security Printers

Input paper Tray Locks & Printer

-

Back

Shielding

Prevents theft of check stock

Secure Tray Mapping

Allows manager to designate specific tray(s) for check stock

MICR Toner Sensing

Wired to MICR DIMM so jobs with Security fonts will not print without a MICR toner cartridge.

Prevents accidental printing of a check run using standard toner, and the associated supplies waste.

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Enhanced Enhanced Basic MICR

Basic MICR HighHigh

9 9 9 9 9 9

Auto page rotation Auto page rotation

9 9 9 9 9 9 Datastream

Datastream tray mappingtray mapping

Optional Optional 9 9 Competitor Competitor MICR MICR 9 9 Auto

Auto--Protect FontProtect Font

9

MICR Menu Lock MICR Menu Lock--outout

9

TroyMark

TroyMark ™™Anti-Anti-Tampering Tampering Tech.

Tech.

9

3

3--Position Printer LockPosition Printer Lock

9

Datastream

Datastream Tray ProtectionTray Protection

9

Password & PIN Protection Password & PIN Protection

9 9 Optional Optional Optional Optional Paper Tray Locks

Paper Tray Locks

9

Encryption / Decryption Encryption / Decryption

9

Audit Trail Reporting Audit Trail Reporting

9 9 9 9 9 9 ExPT

ExPT™™ Exact Positioning Exact Positioning Technology Technology 9 9 9 9 9 9

Basic MICR Printing Basic MICR Printing

Troy Troy Secure Ex Secure Ex Troy Troy Secure Secure Troy MICR Troy MICR Feature Feature Printing Security Printing Security

TROY Security Printer

Configurations

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SECURE Blank Check Stock

TROY offers a line of blank check stock

to complete the on demand printing

solution

Chemically reactive check paper

can help to protect the documents

you are printing

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MICR Toner

The TROY advantage

…

Formulated especially for the TROY and HP printers Tested to exceed ANSI, ABA, CBA, APACS and PIRA standards

Manufactured and filled in all new OEM cartridges

Quality controlled manufacturing and cartridge filling in a single facility

Backed-up by the TROY Check Performance Guarantee

Only MICR cartridge for HP printers that WILL NOT void the manufacturers warranty

…

means printer reliability, check performance

reliability and low operating cost

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TROY MICR Toner Secure

Stop document forgers

Red Handed

TROY Security Toner Offers:

Superior adhesion protects you against mechanical alteration

Any solvent that removes toner will release a tamper-evident agent

Instantaneous reaction

Adds a highly visible layer of tamper-evident security to existing security documents

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TROY MICR Toner Secure

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MICR Toner

Why MICR Security Toner?

Laser printed documents are susceptible to both chemical and mechanical alteration.

TROY Security Toner enhances security on pre-printed forms, security paper and plain paper.

TROY MICR Security Toner Offers:

Superior adhesion against mechanical alteration Any solvent that removes toner will release a tamper-evident dye

Instantaneous reaction Add a more visible layer of

tamper-evident security to existing security documents

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Secure Digital Signature

A digital signature completes the check

printing solution.

TROY's

Digital Imaging Specialists can

convert your signature into a secure, digital

image unique for your use.

The images can then be safeguarded with

password protection in the printer, or

stored digitally in the check printing

software.

Other images, such as logos, and address

blocks can be digitally imaged and stored in

the printer or your software.

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Case Study

Request for Information (RFI) Request for Information (RFI)

TROY responded to a RFI November 2005

Provided options that demonstrated HP & TROY had the widest array of solutions

Request for Proposal (RFP) Request for Proposal (RFP)

TROY and HP Responded to MICR/Branch RFP in March 2006

HP and TROY worked together on branch solution which included a HP MFP

Respond to RFI and/or RFP

Respond to RFI and/or RFP -- StrategyStrategy

TROY and HP developed competitive proposal vs. Source/Lexmark & ACOM/Xerox Worked closely with HP to offer the broadest mix of products versus competition

Finalize Specification Finalize Specification

TROY Solutions Architect coordinated customer testing and approval process Worked with customer team, HP and host software vendors to achieve customer acceptance

Roll Roll-out-out

Customer identified WWT as minority vendor to manage installation process

TROY and WWT currently rolling-out HP 4730mfp and 2 TROY 2430 MICR printers to 1,000 branch locations