Square 1 Remote Deposit Scanner Installation + Use // Quick Start Guide
The Check Clearing for the 21st Century Act (Check 21) allows organizations to convert the paper checks they receive into electronic representations, providing for quicker and more efficient clearing. A Remote Image Deposit item or transaction is a one-time entry initiated by a customer for deposit to their Financial Institution, using a check as a source document.
After the setup process explained in this guide, you may begin scanning and converting paper checks to Remote Image Deposit items. Once you have created the items, approved them, and sent them to Square 1 Bank, we download the items in the appropriate format (X9.37), check them for accuracy, and then forward them to the Federal Reserve or other processor for distribution to their respective account destinations.
Questions
Should you need any help in this process or have any questions, contact us anytime. Square 1 Bank
Client Services
t | 866.355.0468
f | 919.314.3080 [email protected]
Jennifer Roberts
Global Treasury Support Manager
t | 919-627-6375
f | 919-314-3080
c | 919-864-0127
Vanessa Szymanski Global Treasury Support
t | 919-354-1273
f | 919-314-3080
c | 919-943-7235
Jason Riffle
Global Treasury Support
t | 919-314-3818
f | 919-314-3080
c | 336-269-9275
Minimum System Requirements*
Workstations
1GHz or higher CPU 2GB RAM USB 2.0 Port
Keyboard, mouse, monitor
Software
Adobe Reader version 10.0 or higher (free from Adobe) Java Runtime Environment (JRE) (web browser plug-in;
free from Sun Microsystems) JRE 8u40 (32-bit)
Operating Systems
Windows Vista 32-bit or 64-bit Windows 7 32-bit or 64-bit Windows 8 32-bit or 64-bit
Mac OS X 10.7.3 or higher (w/ Windows emulator)
Browsers
Microsoft Internet Explorer version 9 or higher Mozilla Firefox – version 11.0 or higher Apple Safari – version 5.0 or higher Google Chrome – version 20 or higher
*PLEASE NOTE //The software version numbers listed are our stated minimums for each software type. However, we recommend that users continue to update their software (e.g., browsers, Java, Adobe Reader) to the latest versions, using the appropriate mechanisms, to take advantage of security and performance enhancements issued by the software suppliers. Also, for all supported browsers, Scripting and Cookies should be enabled (they are enabled by default on most modern browsers).
If you are a Mac OS user and you do not have a Windows emulator, please contact [email protected].
Certified Scanners Burroughs/Unisys
SmartSource Professional
Canon
CR-25, CR-50, CR-55, CR-80, CR-180 II, CR-135i, CR-190i
Digital Check
TellerScan TS215, TS230, TS240, 4120
Epson CaptureOne MagTek Excella Excella STX Panini VisionX Pertech 6100 RDM EC7000i
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IMPORTANT FIRST STEP: Verify that your computer is running the most up to date version of JAVA™
1. Go to JAVA.com and click on select Do I have JAVA?. You will need Version 8 Update 40 (32-bit). If you do not have this version, uninstall any versions you may have and proceed to step 2.
2. Click on See all JAVA downloads. DO NOT use the RED button to Agree to Download.
3. Next select the download based on your type of operating system. Note: For Windows, select the Windows Offline (32-bit). Select 32-bit even if you are using a 64-bit machine.
Getting Started
Go to square1financial.com and hover over Login in the top left corner of the page. Select Online Banking and log in. Turn off any pop-up blockers and if you see a Java pop-pop-up at anytime, click Run. If you have been given the proper entitlements by your Online Banking Company Administrator, you will see Remote Deposit Capture (RDC) on the top navigation bar. Click on Remote Deposit Capture to open the application in another window. If you do not see Remote Deposit Capture please contact your Company Administrator.
Once logged in to the system, the following screen will display. Depending upon the user’s entitlements, which are set by your Company Administrator, all tabs on the left side of the screen may not be available.
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Remote Deposit Capture (RDC) Home Page
There are several menu tabs on the left side of the home page. As tabs are selected on the left, additional options will become available at the top of the screen. Definitions are provided below for each of the tabs on the home page. Keep in mind that, depending upon the
role/entitlements you are assigned in RDC, all options may not be available to you. Home// At any time, users may choose the Home tab to return to the home page.
Capture // Users will select the Capture tab when creating a new batch or searching for an existing open batch.
Approval // The Approval tab will be selected when users are ready to approve a batch or search for batches pending approval. Transactions // Users may choose the Transactions tab when attempting to research transactions for a period of up through the prior 24-months.
Batch Status // Choosing the Batch Status tab will allow users to view batch statuses up through a time period of the prior 24-months. Reports // By selecting the Reports tab, users will be able to generate and view many reports that may be useful to the depositor. Payment Export // Choosing the Payment Export tab allows users to export custom reports/files that have been set up by either Square 1 Bank or the depositor.
Maintenance // Users may select the Maintenance tab when custom remittance fields need to be added for a depositor. This tab is also selected when setting up and configuring payment exports.
Users // The Users tab is selected when adding or editing users within RDC. The Users option will only be available to users who have been assigned the Supervisor/Company System Administrator role.
Documentation // Selecting this link will provide documentation and installation instructions for the latest scanners and scanner drivers available for use within RDC.
Update User Profile (Important step)
On the first install of the hardware (scanner), the user will need to update the profile section of the application. This is done by selecting the Profile tab in the top right section of the screen. This will display the following screen.
Next select the applicable scanner from the drop down box and click Update Profile. These steps only need to be performed when new equipment has been installed to the user’s PC. However, each person that will use the scanner on their computer must also take these steps the first time they log in to use the scanner. Scanner drivers must be downloaded on each computer that needs to run a scanner.
Quick Setup//Step by Step
Select the proper Drivers for the scanner you will be using. Click Documentation in the left hand tool bar. Then choose the correct scanner type.
Once you select your scanner type, select the Driver installation package for your scanner.
Click on Run once the Driver package is selected.
Once drivers are installed, you may begin scanning checks by clicking Capture in the left hand tool bar. Then select the account, under the Action column. Action>Select.
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Create a New Batch
Add the checks to the new batch. You may enter the Total Amount and Total Items, or use the Item Amount (see below) and enter each item. The system will total the expected deposited items for you. Then click Create Batch (bottom left).
Continue by following the instructions within the application. The Help tab in the upper right will provide in-depth additional assistance for completing your deposits, approvals and reporting.
Please contact Square1 Bank Treasury Support for training and assistance. [email protected]
