Finally Your Small Business
Phone Solutions Solved
Small businesses today are faced with both a range of op-portunities and a set of chal-lenges unknown in previous years.
On the one hand, amazing de-velopments in technology over the last twenty years provide advanced computers, Internet, cellular phones and many oth-er features that make all kinds of business activity that much faster and efficient.
On the negative size of the bal-ance, the economic downturn has cut demands for business services and led to redundancies. Every business now needs to be more careful than ever before over its spending.
Fortunately, the same technol-ogy that allows processing a
vast increase in commercial ac-tivity also provides answers to the question of how a business can continue to thrive during a downturn.
There is no need for a fall in custom to be reflected in the face the business presents to the world. The area of tele-communications is an excellent case in point.
Many businesses have discov-ered that by transferring their phones to VoIP they achieve substantial capital and mainte-nance cost savings.
At the same time, they gain a phone system that meets all their employee and customer needs and can be easily adjust-ed in accordance with evolving business requirements.
Finally Your Small Business Phone
Solutions Solved
With Innovative Small Business Phone Solutions
Fortunately, the same tech-nology that allows processing a vast increase in commercial activity also provides answers to the question of how a busi-ness can continue to thrive during a downturn.
It is hard to find a good rea-son to stay with a technology that is now well over 100 years old when there is a much more economical and feature-rich modern alternative.
Unraveling the
Mys-tery of VoIP
VoIP (Voice over Internet Pro-file) is one of the most exciting contemporary developments in the telecommunications field. Do not be put off by all the abbreviations and tech-sav-vy terms bandied around. The basic VoIP concept does not require a degree in rocket sci-ence to understand.
Most small businesses are now connected to the Internet for email, business information and other purposes.
This broadband structure that is already in position is however
not fully exploited. In addition to these information services it is possible to use the same broadband lines to carry audio and video calls.
One of VoIP’s major advantag-es is how it usadvantag-es your existing broadband lines to carry voice, video and data communications. There is thus no need to con-tinue paying for an additional phone line when you can use a single line for Internet and phone calls.
Maybe you have heard of prob-lems with VoIP call quality? In the early days of VoIP there were definitely problems of this kind, but over the past few years all these issues have been resolved.
Now the call quality you can expect is indistinguishable from the regular landline connection.
So, since there is no longer any reason to be concerned over service quality, VoIP’s cost advantages and ad-vanced features are pushing it forward as the preferred telecommunications option.
So, since there is no longer any reason to be concerned over service quality, VoIP’s cost ad-vantages and advanced fea-tures are pushing it forward as the preferred telecommunica-tions option.
Good Reasons for
Selecting a VoIP
Solution
While cost advantages provide many businesses with sufficient reason to seriously consider us-ing a VoIP system, this technol-ogy is also attractive from the perspective of the value-added features it supports.
An increasing number of small businesses have come to ap-preciate the possibilities for vir-tual business operation opened up by the Internet.
It has also become more com-mon for employees to work from remote locations rather than in a central office.
These trends have reduced the relevance of an old-fashioned PBX. VoIP is an ideal solution for businesses that wish to take ad-vantage of remote working and other virtual office features. From distant locations your employees can access all the features formerly only accessi-ble in the office.
Although remote working is an important VoIP plus, it is only
one of a number of valuable VoIP benefits.
You are likely to be just as much, or perhaps even more interested in some of the fol-lowing gains:
• Halving land-line call costs. • No need to change familiar business phone numbers. • Easy to upgrade and expand in line with your business’s de-velopment without the need for investing or renting new hardware. All it takes is a few mouse-clicks to change the system configuration.
• Since the VoIP software and system security are updated at the network you are freed from concerns over these important albeit time-consuming issues.
Everything you can
find in a POTS Phone
and More…
The relative newness of VoIP technology does not mean you are going to have to get used to some unfamiliar phone type that takes for ever to master. VoIP phones are character-ized by a stylish look with clear LCD screens, speakerphones and programmable keys. They support the full range of user friendly features you rightly ex-pect to find.
These features commonly
in-clude voice mail, caller ID, con-ference calls, call forwarding, call waiting and many other useful options,
VoIP Specials –
Hosted PBX and Key
Phone Systems
Many businesses have been at-tracted by the significant sav-ings that hosted VoIP phone systems provide.
They save you the troubles and expenses of dealing with tele-phone system installations, maintenance and upgrades. All this is achieved without callers detecting any difference in call experience quality.
The hosted phone system con-cept involves a service provid-er hosting the business client’s phone system server at their premises.
The client’s calls and data are routed over the host PBX to their office. All the system maintenance costs and securi-ty issue handling is transferred from the business to the ser-vice provider.
The provider can also easily ex-tend and update the system when required to do so by the client. Payment can be on a monthly basis with the customer buying the telephony equipment. Alternatively, the phone equip-ment may be leased and a
ser-vice package negotiated with free calls, voice mail, and con-ference calls, advanced routing and other valued features. While these hosted PBX sys-tems are most suitable to me-dium to large business office needs, smaller businesses can gain comparable advantages from hosted key systems.
Key systems phones employ multiple lines with indicator lights showing when a phone is in use. This is especially useful in offices where phone line sharing is required. Key systems often allow several employees to an-swer calls on these shared lines. They also frequently support network directory searching, paging and other features ap-preciated in small business of-fice environments.
But I’ve Already
Invested Heavily
in a Phone System
If you have already heavily in-vested in a business phone sys-tem, a reluctance to consider change is understandable. It is natural to want to avoid any additional expenses and to hope to get full value out of the system you purchased. If you find yourself in such a situation the virtual trunking option is likely to be the most appealing. Virtual trunking is a VoIPsolu-tion that allows you to keep us-ing your existus-ing phone equip-ment while not missing out on the benefits of VoIP.
Existing voice and Internet lines are merged to deliver the full benefits of a digital service over broadband while your cur-rent phone system is retained. Virtual trunking supports all the standard VoIP features busi-nesses demand today such as online billing and account man-agement, caller ID, and na-tional directory listings. Good discount rates on international and toll-free calls are another welcome plus in many virtual trunking offers.
Online Conferencing
Opportunities
The chance to conduct business virtual business meetings is a feature of modern communi-cations with great commercial benefits.
From both the perspectives of costs and convenience the ap-peal of online conferencing only seems to be growing.
All kinds of meetings, training sessions, Web seminars, sales presentations and many other events of this kind have taken to the broadband.
VoIP provides an ideal frame-work for quality virtual busi-ness conferencing. It is possible
It is natural to want to avoid any additional expenses and to hope to get full value out of the system you pur-chased. If you find yourself in such a situation the virtual trunking option is likely to be the most appealing.
to find VoIP solutions that include all the essen-tial conferencing features, including the ability to work with any Web browser, share computer desktops, conduct private conversations in the midst of conferences, and hold meetings of any length.
Once again VoIP proves its worth by facilitating inexpensive quality virtual conferencing without any need for software downloads or dealing with third party vendors.
Global Business Enterprise Friendly
Web development now enables even the smallest of firms to expand their businesses beyond na-tional borders.To take full advantage of these exciting new on-line business possibilities you do however require an appropriate phone system. International cus-tomers demand 24/7 access to sale outlets, and efficient and speedy means of communicating with buyers and sellers.
VoIP offers you many advantages for your global business. Overseas calling rates can be as low as ten percent of the rates charged by other service providers.
VoIP also does a fine job providing the flexible and highly mobile phone system suited to global commerce. Call making and receiving from any device with a broadband connection is a great boon for anyone working in the dynamic interna-tional market.
Weighing up the Evidence
In today’s fast-moving trading environment you cannot afford to stand still and continue to place your reliance on old phone technologies.
It is essential to consider how new communica-tions opcommunica-tions can help you cut costs and conduct business more efficiently.
The popularity of feature-rich, highly economical and easy to use VoIP systems is sufficient testi-mony to the advantages they bring to small and medium size businesses.
Why not follow in the path of so many other firms and explore how a VoIP phone system could be the best solution to your business communica-tions needs?
We would be happy to supply you with the infor-mation you need to access how well VoIP features match up with your phone system requirements.
