Systems and Applications for Nuclear Knowledge
Management
NKM Assist Visit to Nuclear Malaysia
NKM Technology Functions
Process Knowledge (Codified) Capture
Latent Knowledge Capture
Knowledge Review and Analysis
Verification and Knowledge Masters
Publication and Vectoring
Relationships, Links and Metadata
Feedback
Nuclear Knowledge Management (NKM)
“The capture of documented and latent nuclear
information and practices which, when reviewed, distilled
and published, form a repository of experience and plant
facts to be utilized by future generations of NPP workers.”
NKM is sometimes considered a third member of the “troika” formed by
IMS, CM and NKM, in the sense that all three have basically similar goals,
utilize the same infrastructure, and deliver complimentary output that,
together realize a synergy toward the objective of 100% understanding of
Process Knowledge (Codified) Capture
Sharepoint as User Portal
MS-Sharepoint Front end
EDMS and Process Manager
Document and Content Management Process Control CM Engine
EDMS and Process
Nuclear Process Matrix
Design R eq uir em en ts Mas ter Eq uipm en t/ B O M Do cu m en ts/Da ta IMS De velope r Qualifi ca tion Man ag er Im por t/ In terf ac e Cen ter En gin ee ring Design R evie w
Knowledge Manager and Logic Capture
Knowledge Masters Processing Data Relationships
Knowledge Engine
Flegacy File Structure, Internal
document review, NPP-Specific
Equipment and Document ID,
Numbering, Metadata
Technology platform containing
PLM, data, the e-Process engine and CM facilities. Management of
external document and data
sources
Business Functionality, processes and rules
Knowledge Logic Engine supports all modules and standalone use.
Process Knowledge (Codified) Capture
Sources
Daily Work Processes and Input-Output
Existing Business IT System Contents and Legacy Data
External/Professional Sources
Mapping Tools and Software
Business Software or IT Architecture Changes Indicated
Asset Management Change Management Performance Improvement Financial Controls Business Planning Risk Management M a n a g e m e n t S y s t e m s & P r o g r a m s Communications Health Physics/Radiation Protection Environmental Management Requirements and Grading R e s o u r c e a n d K n o w le d g e M a n a g e m e n t
Industrial Safety Regulatory
Compliance Security
Information Management
Work Management Work Management Work Management Work Management
Work Management Procurement
Engineering Operations, Tagout
and Configuration Control Engineering Design
Change and MEL
Work Management Work Management Work Management Work Management Catalog and Materials
Management Preventive & Recurring Maintenance Qualification Programs Warehouse,
Issue/Return and QC Receipt
P r o d u c t io n a n d O p e r a t io n s
Human Resources Technical & Reactor Governance Design Basis
Training and Qualification
Document Control Emergency Project Management Preparedness
Records Management
Document Control Emergency Project Management Preparedness
Records Management
Nuclear Fuel Outage Management Safety and MSDS Purchasing
Operational Experience External Assessment Audits Knowledge Capture and Portals
Skills and Knowledge Mapping Enterprise Resource Planning Configuration Management A s s e s s m e n t s a n d K P I Internal/Self Assessment
Asset Condition & Performance (CAP)
Template Map for NPP Processes
Latent Knowledge Capture
Sources
Knowledge Portals
Debriefs, Reviews and Questionnaires/Surveys
Process Design
Procedure Content and Requirements
Passive Facilities (Wiki’s, Blogs, User SharePoint Sites)
Observation and Anecdote Capture Systems
Knowledge Review and Analysis
Sources
Portals, Accessibility and Taxonomy
Review Process and Content Management
Separate and Handle Data, Documents and Commentary
Interim Storage
Verification and Knowledge Masters
Publication and Vectoring
Sources
Repository for Publication
Process and Procedure Review
The IMS and NKM
Matching Topic to Potential Users/Audience (Vectoring)
Quantity and Volume
Relationships, Links and Metadata
Sources
Repository and Storage
Knowledge Relationships and Cross-References
Metadata
Searching
Relationships, Links and Metadata
Sources
Repository and Storage
Knowledge Relationships and Cross-References
Metadata, Taxonomies and Searching
Interfaces and Synergies with other supporting Nuclear
Programs, such as CM, IMS, HR, Qualification, MRO, EAM
Systems
Feedback
Sources
Feedback through Formal Revision/Supplement
Feedback through Anecdotes
Assist Visits
Sustainability
Sources
Data Interoperability (ISO-15926)
Data Storage and Transfer Technology
Applications
Review to Deploy Forward to new CoP’s, Users, Systems
Infrastructure/Ecostructure (Operating System, etc.)
Obsolescence and Decay
C R EA T E
C R EA T E R EV IEW & A PPR O V ER EV IEW & A PPR O V E PU BLISHPU BLISH
A rch im ed K n ow led g e P o rta l E P C & V en d o r S o u rce D a ta E ng ine ering /3 D D e sig n R e view C o n structio n M a te ria ls Q u a l P rocu re m en t Tu rn o ve r M e ta D a ta a n d X M L D a ta D iction a rie s D a ta a n d B u sine ss M ode ls A rch im edG SR 3 E n g in e e rin g C o n ten t M a n a g em en t e D R E n g in e erin g D e sig n R e vie w S ie m e ns N X C A D 3 D D e sig n E ng ine ering D e sig n Fo und a tio n S ie m e ns Te a m C en ter M a in te n a nce S ie m e ns S o lid E dge 3 D S ie m e ns Te a m C en ter 2 0 0 8 P L M S ie m e ns N X 3 D R end er 1 C E R P O ra cle Fin a ncia ls ER P S A P R 3 ER P U S E R S P LM IM S P a re n t C o rpo ra te E R P /A ccou n ting
Enterprise NPP Integrated Systems
CM and MRO Data from Daily NPP Operations and Work
NPP Processes, Procedures and Business Rules
Known NPP Experience Repositories (OE, ISEG Reports, System Engineering, etc.)
NKM Program Media: Interviews, STAR Audits,
Outage Debriefs, etc.
Knowledge Coincidental to Daily NPP Work Undocumented Facts Experience Lessons Learned NKM Capture Portal (INTUIT, EXCELL, Informatics) Configuration Management
and MRO Systems
NPP Nuclear Knowledge Management Systems
MRO/ERP Systems (Passport/Asset Suite, MAXIMO, TeamCenter)
Nuclear Business Systems Maintenance Resource Optimization (MRO) Configuration Management (CM) Enterprise Resource Management (ERP) NKM Repository and Publication Tools EXCELL/Informatics Knowledge Base Search Engines Plant Lifecycle & IT Commun-ication Bus
Vendor and Contractor Technical, Design and Process Information
Information/Data “PUSH”
Information/Data “PUSH”
Information/Data “PUSH”
Information/Data “PUSH”
Capture of latent and potentially lost knowledge among nuclear operators
Daily NPP Operations:Information, Facts, Design Data and Operating Experience acquired, reviewed, corrected and verified as part of normal NPP operation, then recorded and documented to maintain plant configuration
Latent Knowledge: Information, Experience and Knowledge
accumulated over time by personnel, which may or may not have been formally recorded or documented.
Procurement
Scheduling Book of Knowledge Data Repository
Correspondence Process Control
Content Management & Design Review Control
Engineering Design Data Design Basis Library Materials
Catalog
Engineering Analysis & Codes
Circuit & Raceway Piping Analysis Valve Lists Master Equipment List CADD / PDS Legacy & Baseline Data Commissioning Data Document Management Operations Data Work Management, Alignment, Process Control Construction & Labor Data Document Management Procurement
Scheduling Book of Knowledge Data Repository
Correspondence Process Control
Content Management & Design Review Control
Engineering Design Data Design Basis Library Materials
Catalog
Engineering Analysis & Codes
Circuit & Raceway Piping Analysis Valve Lists Master Equipment List CADD / PDS Legacy & Baseline Data Commissioning Data Document Management Operations Data Work Management, Alignment, Process Control Construction & Labor Data Document Management Prevent
“Loss of Memory” and Loss of Valuable NPP Operating
Experience
CM and MRO Data from Daily NPP Operations and Work
NPP Processes, Procedures and Business Rules
Known NPP Experience Repositories (OE, ISEG
Reports, System Engineering, etc.)
NKM Program Media: Interviews, STAR Audits,
Outage Debriefs, etc.
Knowledge Coincidental to Daily NPP Work Undocumented Facts Experience Lessons Learned NKM Capture Portal (INTUIT, EXCELL, Informatics) Configuration Management and MRO Systems
NPP Nuclear Knowledge Management Systems
MRO/ERP Systems (Passport/Asset Suite, MAXIMO, TeamCenter)
Nuclear Business Systems Maintenance Resource Optimization (MRO) Configuration Management (CM) Enterprise Resource Management (ERP) NKM Repository and Publication Tools EXCELL/Informatics Knowledge Base Search Engines Plant Lifecycle & IT Commun-ication Bus
Vendor and Contractor Technical, Design and Process Information
Correction and Feedback Loop
Information/Data “PUSH”
Information/Data “PUSH”
Project Management
Materials Catalog
Procurement & Purchase Orders
Equipment List & Bills of Material
Approved Model & Equivalent Spares
Related Documents & Quality Records
Material Requests & Inventory Issue/Return
QC Inspection and Receiving
Work Orders and Labor Hours Configuration and Plant Lifecycle Management (PLM) Schedule Cost Estimates Milestones Item Used Make/Model Safety & Q-Level
Item Ordered Frequency Cost Vendor
Design Where Used Safety Level & Qualification Material Variance
Component Where Used Installation History
Vendor History and Qualification
Issue Quantity Tool Issue
Serialized Item Traceability Drawings Specifications Design Changes Procedures FCR/DCN History QC Inspection Vendor Performance Material Non-Conformances & Variances Work Completion Safety History Installation Time & Cost Failure History
CM & Change Notification Regulatory Compliance & Response
License Amendments & Change
EPC, Vendor & Contractor Communication
For Equipment Item, System, Make-Model and Stock Code For Equipment Item, System, Make-Model and Stock Code
Sample Knowledge Book Scenario
Component and Parts Procurement
Sample Knowledge Book Scenario
Component and Parts Procurement
Equipment Location and Design Basis & Requirements Component Make & Model Design Specification
Receiving Variances and Returns Unit/Total Cost per Item
Work Order Cost Amount/Number Used Time to Install
Non-Conforming Material Rate Persons/Skills Needed for Installation Pricing/Payments by Vendor
Schedule and Milestone Compliance Safety/Lost Time Rates per Hour worked
Configuration Management and PLM Configuration Management and PLM
Question Log and History Comments and Messaging
Correspondence- and DCN-based Design Changes Vendor and Designer Communication
Quality Issues and NCR’s to resolve Feedback & Lessons Learned
Schedule Milestone and Attribute Triggers/Notification Book of Knowledge Data Warehouse
Book of Knowledge Data Warehouse
Query Build Project Management Materials Catalog Procurement & Purchase Orders
Equipment List & Bills of Material
Approved Model & Equivalent Spares
Related Documents & Quality Records
Material Requests & Inventory Issue/Return
QC Inspection and Receiving
Work Orders and Labor Hours Configuration and Plant Lifecycle Management (PLM) Schedule Cost Estimates Milestones Item Used Make/Model Safety & Q-Level
Item Ordered Frequency Cost Vendor
Design Where Used Safety Level & Qualification Material Variance
Component Where Used Installation History
Vendor History and Qualification
Issue Quantity Tool Issue
Serialized Item Traceability Drawings Specifications Design Changes Procedures FCR/DCN History QC Inspection Vendor Performance Material Non-Conformances & Variances Work Completion Safety History Installation Time & Cost Failure History
CM & Change Notification Regulatory Compliance & Response
License Amendments & Change
EPC, Vendor & Contractor Communication
For Equipment Item, System, Make-Model and Stock Code For Equipment Item, System, Make-Model and Stock Code
Sample Knowledge Book Scenario
Component and Parts Procurement
Sample Knowledge Book Scenario
Component and Parts Procurement
Equipment Location and Design Basis & Requirements Component Make & Model Design Specification
Receiving Variances and Returns Unit/Total Cost per Item
Work Order Cost Amount/Number Used Time to Install
Non-Conforming Material Rate Persons/Skills Needed for Installation Pricing/Payments by Vendor
Schedule and Milestone Compliance Safety/Lost Time Rates per Hour worked
Configuration Management and PLM Configuration Management and PLM
Question Log and History Comments and Messaging
Correspondence- and DCN-based Design Changes Vendor and Designer Communication
Quality Issues and NCR’s to resolve Feedback & Lessons Learned
Schedule Milestone and Attribute Triggers/Notification Book of Knowledge Data Warehouse
Book of Knowledge Data Warehouse
Query Build
In the procurement example below, data and documents are managed in the Book of Knowledge to support NKM deployment, such as historical and “what-if?” information queries.
Procurement
Scheduling
Book of Knowledge
Data Repository
Correspondence Process Control
Content Management & Design Review Control
Engineering Design Data Design Basis Library Materials
Catalog
Engineering Analysis & Codes
Circuit & Raceway Piping Analysis Valve Lists Master Equipment List CADD / PDS Legacy & Baseline Data Commissioning Data Document Management Operations Data Work Management, Alignment, Process Control Construction & Labor Data Document Management
