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30.04.2008

SHARP

Technical Handy Guide

May 2008

MX-M850

MX-M950

MX-M1100

More Service Manuals at www.service-manual.net

(2)

2

SHARP Document Solution Centre

Handy Guide

Information contained within this guide is subject to change without prior notice.

This Handy Guide is not a substitute for the official Sharp Service manuals.

It is for use by Sharp qualified service technicians with the intention of improving

the efficiency of Sharp MFP Devices.

All the latest fault finding information, firmware and printer drivers

can be found on the

SHARP

Support Website

Notice:

This document has been adapted for use in the UK market with the kind

permission of Sharp Corporation of Australia PTY Ltd.

Useful Links (Web Addresses):

Support Website:

MFP Firmware

Service Documentation

Print Drivers

Utility Software

www.tech.sharp.co.uk

Product Key Registration:-

http://dse-pub.sharp.co.jp/key/

User Name:

keyuser

Password:

key000323

(3)

SHARP Document Solution Centre

3

Handy Guide

May 2008

Page

1 Machine

Specification

4

Updated

2 Option

Specification

6

3 Machine

Options

7

4

Option Combination (Installation)

9

Updated

5 Consumables

10

6

Initial Setup Procedure

12

Updated

7 Density

&

Gradation Adjustment

15

8 Maintenance

16

9 Parts

Compatibility

21

10 Coin

Vend

Interface

22

11 Firmware

Upgrade

24

12

Firmware & Print Driver Revision

28

Updated

13 Test

Simulations

29

14 Trouble

Codes

34

15

Job Log Error Codes

39

16 Sensor

Location

42

17

Jam Cause Codes

45

18 Repair

Hints

51

Updated

19 Notes

53

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4

SHARP Document Solution Centre

Machine Specification

MX-M850 MX-M950 MX-M1100

General

Type: Console

Original Paper Size: Max. A3

Printed Paper Size: Max. A3W – Min. A5R

Standard Paper Capacity: 3000 sheets: (800+1200) + 2x500 sheets

Maximum Paper Capacity: 8050 sheets: (800+1200) + 2x500 + (1000+1000+2550) + 500 sheets

Paper Weight: Tray 1& 2: 60-105 g/m2 Tray 3 &4 : 60-205 g/m2

Output Capacity: Refer to Output [Finisher] Specification

Warm-up Time: Less than 240 sec.

Memory/HDD: Local 512+256MB + System 512MB + 80 GB HDD (STD) (Max). Local 768+768MB + System memory 1024MB + 80 GB HDD Duplex: Std (60-205 g/m2 (Std: A3W-A5R, SRA3 only with MXLCX5)

Max. Power Consumption: 2.44KW 2.99KW 2.99KW

Dimensions (W-D-H): 1301 x 771 x 1518 (Including touch panel)

Weight: Approx 300kg

Life: 24000K or 5 years

Monthly Volume: 50-200K (Max. 500k) 100-250K (Max. 500k) 150-300K (Max. 500k)

Power Source

Voltage / Current: 220-240V 8A +

220-240V 2.5A 220-240V 13A 220-240V 13A

Breaker Capacity 16A 16A 16A

Frequency: 50/60Hz 50/60Hz 50/60Hz

Copier

Copy Speed (A4 Cont): 85cpm 95cpm 110 cpm

E-Sort: Yes

First Copy Time (OC): 4 sec 3.2 sec 3.2 sec

Continuous Copy: Max. 9999

Scan Resolution: 600 x 300dpi / 600 x 400dpi / 600 x 600dpi

Zoom Range: Platen: 25 – 400 %, DSPF: 25 – 200 %

Tandem Copy: STD: (Supports Tandem operation with MX-M850/950/1100 only)

Document Feeder

Type: DSPF (Std)

Original Capacity: 250 sheet

Original Replacement speed (for Copy/Fax/Scanning): 85opm (simplex), 85opm (duplex) 120opm (simplex), 120opm (duplex) 120opm (simplex), 120 opm (duplex)

Document Filing

Requirement: Std: B/W, Colour (Multiple Gradation) Opt: (MX-EBX1) Capacity:- Quick File Folder [10GB], Main/Custom Folder [30GB]

Quick File Folder: 2 Gradation: 10,000 pages (6%) or 1000 files

Multiple Gradation 1,400 pages (6%) or 1000 files

Main/Custom Folder: 2 Gradation: 20,000 pages (6%) or 3000 files

Multiple Gradation 4,200 pages (6%) or 3000 files

Storage Folder(s): Max 500 folders

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SHARP Document Solution Centre

5

Machine Specification

MX-M850 MX-M950 MX-M1100

Authentication

Login Method:

User Number (5-8 digit variable) Login Name & Passwords,

Login Name, Password & E-Mail Address

External Authentication: LDAP

User Registrations: 1000 users

Page limit Groups: Max. 8

Authority Function Groups: Max. 8

Printer

Requirement: Opt: (MX-PBX2) or Fiery Controller, (MX-PEX3 & MX-PXX3)

Print Speed (A4 Cont.): 85ppm 95ppm 110ppm

PDL (Emulation): Std : PCL5e, PCL6 Opt : Post Script3 (MX-PKX4) (For MX-PEX3, PCL6 & PS3 Std)

Interface: Std: USB 2.0 x 2 (Full & High Speed), 10/100BaseTX

Supported OS:

Win/95/98/Me, WinNT4.0/2000/XP/2003/Vista

Mac OS 9.0 – 9.2.2 Mac OS X10.1.5 / 10.2.8/ 10.3.9/ 10.4 - 10.4.8 (with MX-PKX4 or MX-PEX3)

Bundled Utility Software: Sharp Printer Administrator Utility, Status Monitor

Tandem Print: Requires Opt: (MX-PBX2)

(Supports Tandem operation with MX-M850/950/1100 only)

Network Scanner (Monochrome)

Requirement: Opt: B/W: (MX-NSX1)

Resolution: 100dpi, 200dpi, 300 dpi, 400dpi, 600 dpi

Duplex: Yes (except ‘Long original’)

Destination: Desktop, E-mail, FTP, SMB Folder, USB memory, I-Fax(option), with Meta data (option)

Bundled Utility software: Network Scan Tool, Sharpdesk 3.2 (10 licenses), SHARP TWAIN

Colour Expansion Kit (for Scanning)

Requirement: Opt: (MX-EBX1)

Fax

Requirement: Opt: (MX-FXX1)

Communication Formula: Super G3, Max. 33,600 bps

Document size: Max. A3 size, Long original (Max 800mm)

Compression: MH, MR, MMR, JBIG

Dial Registration: Up to 999 destinations (including e-mail address)

Broadcast Transmission: Yes, Max. 500 destinations

Inbound Routing: Yes

PC-Fax: Opt. (MX-PBX2 is required- Windows OS only)

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6

SHARP Document Solution Centre

Option Specification

Large Capacity Cassette:

Model: MX-LCX3N [A3] MX-LCX6 [A4]

Paper Capacity (80 g/m2): 3000 sheets 3500 sheets

Paper Size: A3W-A4R, A4

Paper Weight: 60-205 g/m2 60-205 g/m2

Large Capacity Tray (3 Tray):

Model: MX-LCX4 [A4] MX-LCX5 [A3]

Paper Capacity (80 g/m2): Upper & Middle 1000 sheets,

Lower 2550 sheets

Upper & Middle 1000 sheets, Lower 2000 sheets

Paper Size: A4W-A5R A3W-A5R, SRA3, SRA4,

Paper Weight: Upper 52-205 g/m2 Middle 52-205 g/m2 Lower 52-176 g/m2 Upper 52-205 g/m2 Middle 52-300 g/m2 Lower 52-205 g/m2

Multi Bypass Tray:

Model: MX-MFX1 MX-MFX2 [For 3Tray LCT]

Paper Capacity (80 g/m2): 100 sheets 500 sheets

Paper Size: A3W-A5R A3W-A5R

(SRA3/SRA4 with MXLCX5 only)

Paper Weight: 52-300 g/m2 52-205 g/m2

Finishing:

Model/Type: MX-CFX2 [Inserter] MX-FDX1 [Folding Unit]

Paper Size: A3W-A5R, SRA3, SRA4, A3W, A3, A4R, B4

Paper Weight: 52-205 g/m2 52-105 g/m2

Paper Capacity (80 g/m2): Upper Tray: 200 sheets,

Lower Tray 200 sheets N/a

Finishing:

Model/Type: MX-FNX5 [Finisher 100] MX-FNX8 [Saddle Unit] Max Output Capacity: Upper Tray: 500 sheets,

Lower Tray: 3000 sheets

30 bundles (2-5 sheets) 15 bundles (6-10 sheets) 10 bundles (11-15 sheets)

Functionality:

Max 100sheets multi-staple, Off-set shifting,

Opt: Hole punch

Booklet with Saddle stitch

Stitch Method:

4 positions:-

(Top, Top Slant, Bottom, 2 staples) Max. 50 sheets A4 - 60-105 g/m2

2-point centre stitch, Centre folding (Max. 15 sheets) 60-105 g/m2

Cover Page up to 176 g/m2

Finishing (MX-M850 only)

Model/Type: MX-FNX6 [Finisher] MX-FNX7 [Saddle Finisher] Max Output Capacity: Upper Tray: 250 sheets A4,

Lower Tray: 3000 sheets A4

Upper Tray: 250 sheets A4, Middle Tray: 2000 sheets A4, Lower Tray (same as MX-FNX8)

Functionality:

Max 50sheets multi-staple, Off-set shifting,

Opt: Hole punch

Max 50sheets multi-staple, Off-set shifting, Booklet with Saddle stitch

Opt: Hole punch Stitch Method:

4 positions:-

(Top, Top Slant, Bottom, 2 staples) Max. 100 sheets A4 - 60-105 g/m2

2-point centre stitch, Centre folding (Max. 15 sheets) 60-105 g/m2

Cover Page up to 176 g/m2

WWW.SERVICE-MANUAL.NET

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SHARP Document Solution Centre

7

Machine Options

ALL Models (unless otherwise stated):

MX-PXX3 MX-PKX4 AR-PF1 MX-AMX1 MX-AMX2 MX-AMX3

EFi I/F Kit PS3 Option Bar Code Font Application Communication Account

Module Module Module

MX-PEX3 MX-PBX2 MX-FXX1 MX-NSX1 MX-EBX1 MX-FWX1

EFi Controller Printer Option Fax Option Network Scanner Colour Option Internet Fax

MX-MFX2

MX-CFX2 Multi Bypass

Inserter

MX-FNX5 MX-FNX8 MX-FDX1 MX-LCX4 MX-LCX5

Finisher Saddle Unit Folding Unit 3 Tray LCT A4 3 Tray LCT A3

AR-SU1

Stamp Unit

MX-MFX1

Multi Bypass

MX-FNX7 MX-FNX6

Saddle Finisher Finisher MX-LCX6 MX-LCX3N

[MX-M850 only] [MX-M850 only] A4 LCC A3 LCC [MX-M850 only] OR MX-PNX4A/C/D Hole Punch MX-PNX3A/C/D Hole Punch OR

WWW.SERVICE-MANUAL.NET

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8

SHARP Document Solution Centre

Machine Options

Model

Description

MX-M850

MX-M950

MX-M1100

Comment

Large Capacity Cassette [3,500 sheets A4]

MX-LCX6

Large Capacity Cassette [3,000 sheets A3]

MX-LCX3N

N/A

Requires MX-MFX1 Bypass Tray

Large Capacity 3 Trays [A4]

MX-LCX4

Large Capacity 3 Trays [A3]

MX-LCX5

Cannot be installed in combination with MX-FNX6 or MX-FNX7

Finishers (85cpm)

Multi Bypass Tray

MX-MFX1

LCC is required

Multi Bypass Tray (for 3 Tray LCT only)

MX-MFX2

3 Tray LCT is required

Finisher (100 sheet staple)

MX-FNX5

Punch Module for MX-FNX5:-

2 & 3 Hole

2 & 4 Hole

4 Hole Wide

MX-PNX3A

MX-PNX3C

MX-PNX3D

Cannot be installed with MX-FNX6 & MX-FNX7

Finishing options.

Finisher (50 sheet staple)

MX-FNX6

Saddle Stitch Finisher (50 sheet staple)

MX-FNX7

Punch Module for MX-FNX6 & MX-FNX7:-

2 Hole

2 & 4 Hole

4 Hole Wide

MX-PNX4A

MX-PNX4C

MX-PNX4D

N/A

Cannot be installed with another Finishing option’

and MX-LCX5. (3 Tray A3 LCT).

Inserter

MX-CFX2

Folding Unit

MX-FDX1

Requires MX-FNX5

GBC Punch Unit

TBD

Requires MX-FNX5. Optional MX-CFX2 or MX-FDX1 or MXFNX8 is also required. Saddle Unit

MX-FNX8

Requires MX-FNX5 Cannot be installed with

MX-FNX6 or MX-FNX7 Finishing option.

Printer Expansion Kit

MX-PBX2

PS3 Expansion Kit

MX-PKX4

Barcode Font Kit

AR-PF1

Requires MX-PBX2 Printer Expansion

EFi Print Controller

MX-PEX3

Requires MX-PXX3

EFi Print Controller Interface Kit

MX-PXX3

Data Security Kit

MX-FRX8

CC Certified (TBD)

Data Security Kit

MX-FRX8U

Commercial version

Network Scanner Kit

MX-NSX1

Colour Expansion Kit (for Scanner)

MX-EBX1

WWW.SERVICE-MANUAL.NET

(9)

SHARP Document Solution Centre

9

Machine Options

Model

Description

MX-M850

MX-M950

MX-M1100

Comment

Facsimile Expansion Kit

MX-FXX1

Internet-FAX Expansion Kit

MX-FWX1

Stamp Unit

AR-SU1

Stamp Unit Cartridge

AR-SV1

Application Integration Module

MX-AMX1

MX-NSX1 required

Application Communication Module

MX-AMX2

External Account Module

MX-AMX3

Sharpdesk v3.2 (1-License Kit)

MX-USX1

Sharpdesk v3.2 (5-License Kit)

MX-USX5

Sharpdesk v3.2 (10-License Kit)

MX-US10

Sharpdesk v3.2 (50-License Kit)

MX-US50

Sharpdesk v3.2 (100-License Kit)

MX-USA0

Option Combination

Paper Feed Options

Number of Option Combinations

1 Option 2 Options A3 LCT (3 Tray) [MX-LCX5] A4 LCT (3 Tray) [MX-LCX4] A3 LCC (MX-M850 only) [MX-LCX3N] A4 LCC [MX-LCX6] Bypass Tray [MX-MFX1]

Bypass Tray (3 Tray LCT) [MX-MFX2]

Number of Option Combinations

Output / Finishing

Options

1 Option 2 Options 3 Options 4 Options 5

Inserter [MX-CFX2] Folding Unit [MX-FDX1] Saddle Unit [MX-FNX8] GBC Punch Unit Finisher 100 [MX-FNX5] Finisher 50 (MX-M850 only) [MX-FNX6] Saddle Finisher (MX-M850 only) [MX-FNX7]

WWW.SERVICE-MANUAL.NET

(10)

10

SHARP Document Solution Centre

Consumables

Model

Contents

MX-M850

MX-M950

MX-M1100

Comment

Toner:

MX-850GT

Toner Cartridge with IC chip

120K

A4 @ 6% coverage

Process Section:

MX-850GV

Developer (465g x 2 bags)

500K

MX-850GR

Drum

1000K

MX-850KA

Maintenance Kit:- • Cleaner Blade • Toner Receiving Seal • Side Seal F & R • Blade Seal F & R

• Sub Blade Side Seal F & R • Drum Separation Pawl x4 • Charge Wire

• Screen Grid • MC Cleaner • Charger Cushion x4 • Charger Base Guide • DV Seal

• DV Seal F & R • DV Box Filter • Toner Filter • Paper Dust Cleaner • Duct Sheet

500K

MX-850BL

Cleaner Blade

500K

(MX-850BL x 10)MX-850CB =

MX-850HB

Waste Toner Container (with cap)

500K

MX-850FL

Filter Kit:- • Ozone Filter • Inspiration Filter • Outlet Filter

500K

(or 6 months)

Fuser Section:

MX-950KC

Fuser Maintenance Kit:-

• Upper Separation Pawl x6 • Lower Separation Pawl x4 • Fuser Front Paper Guide

500K

MX-850HK

1000K

X

MX-M850 only

MX-950HK

Heat Roller Kit:-

• Upper Heat Roller

Lower Heat Roller

X

1000K

MX-M950/1100 only

MX-950WC

Web Cleaning Kit:- • Web

• Web Backup Roller

• Web Backup Bearing x2

• Web Guide Sheet • Web Guide Bearing x2

500K

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SHARP Document Solution Centre

11

Consumables

Model

Contents

MX-M850

MX-M950

MX-M1100

Comment

Transfer Section:

MX-850KF

Transfer Cleaning Kit:-

• Transfer Side Seal F x1 • Transfer Side Seal R x1 • Transfer CL Blade x1

MX-850KB = (MX-850KF x 10)

MX-850TT

Transfer Belt Kit:- • Transfer Belt • Transfer Roller

• Transfer Roller Bearing x1

Ball Bearing x4

1000K

Paper Feed Section:

MX-850RT

Main Unit Feeding Roller Kit:- • Paper Pickup Roller

• Feed/Separation Roller x2

MX-850DF

DSPF Feeding Roller Kit:- • DSPF Feeding Roller • DSPF Pickup Roller • DSPF Return Roller

200K

Peripherals:

AR-SC2

Staple Cartridge:-

• For 50 Sheet Staple Finisher

5000 staples (x 3)

For MX-FNX6/FNX7 (same as AR-FN7/13/14)

MX-SCX2

Staple Cartridge:-

• For 100 Sheet Staple Finisher

5000 staples (x 3)

For MX-FNX5

MX-SCX3

Staple Cartridge:- • For Saddle Stitch

2000 staples (x 4)

For MX-FNX7 & MX-FNX8

AR-SV1

Ink Cartridge for Stamp Unit

(x 2)

For AR-SU1

Service Rotation:

MX-850FU

Fuser Unit (MX-M850 only)

MX-950FU

Fuser Unit (MX-M950/1100 only)

1000K

MX-950WU

Web Cleaning Unit

500K

-

MX-850TU

Transfer Belt Unit

1000K

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12

SHARP Document Solution Centre

Initial Setup

UNPACKING & LOCK REMOVAL

Use Skid Slopes [UKOG-0367FCZZ] to remove device from shipping pallet.

Operation Panel Installation & USB Extension Tray Lift Lock Plates.

Fuser Pressure Release.

DEVELOPER SET-UP

Sim 25-06

Auto Developer Adjustment &

TCS Calibration.

Note: Toner Installation should be performed after Auto Developer Adjustment is completed

INITIAL SETTINGS

Sim 21-01

Maintenance Cycle Setting

Set PM Counter = 0 (500k), MC Cleaner Counter = 0 (10K)

Sim 26-02

LCC Paper Size Set-up.

Sim 26-06

Machine Destination.

Sim 26-35

Set Multi Error Counter Set to 1 (Multi Count).

Sim 26-52

Blank page counter set-up.

PRODUCT ACTIVATION & FIRMWARE

Activation of Optional Product(s):-

System Settings – Administrator Mode – Product Key

Sim 22-05

Check Firmware version(s):- Upgrade to latest version.

CASSETTE SETUP & PAPER TYPE

Set cassette size by adjusting the guides in the cassette.

Paper Size & Type Setting:- System Settings – Paper Tray Settings

Sim 40-02

Bypass Tray Adjustment [MX-MFX1 only].

Sim 40-12

Tray4 Adjustment.

OUTPUT DEVICE – OFF CENTRE

MX-FNX5

Output Off Centre Adjust:

Check Off Centre Position,

especially if Hole Punch is installed.

Use fixed Bypass Tray for paper source when installed

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SHARP Document Solution Centre

13

Initial Setup

IMAGE WRITING DISTORTION (SKEW)

Sim 64-02

Image Writing Adjustment.

Select A =5, B = 1, C = 254, D = 255, E = 1

PRINT IMAGE MAGNIFICATION

Automatic Adjustment:-

Sim 50-28

BK MAG ADJ (Main Scan Mag.)

Manual Adjustment:-

Sim

50-10

Adjust BK MAG to 240mm

PRINT LEAD EDGE & OFF CENTRE IMAGE POSITION

Automatic Adjustment:-

Sim 50-28

SETUP/PRINT ADJ:

(Lead, Offset or All – CS,MFT,LCC)

Manual Adjustment:-

Sim

50-10

Image Off Centre Adjustment.

Sim 50-05

Printer Lead Edge & Void Adjust

Lead = 3mm, Trail & F/R = 2mm

COPY MAGNIFICATION & IMAGE POSITION

Automatic Adjustment:-

Sim 50-28

OC ADJUST

(Lead, Offset & Mag.)

Manual Adjustment:-

Sim 48-01

Magnification Adjustment (OC)

Sim

50-01

Lead/Rear Edge, Image Loss &

Void Adjustment.

Sim

50-12

OC Off Centre Adjust.

DSPF LEVEL & SKEW ADJUSTMENT

Check DSPF Level Adjustment:

DSPF Skew Adjustment:-

Use UKOG-0264FCZZ DSPF D-Chart or

Sim

64-02

Print Test Pattern :-

Select A =5, B = 1, C = 254, D = 255, E = 1

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14

SHARP Document Solution Centre

Initial Setup

DSPF IMAGE POSITION & VOID

Automatic Adjustment:-

Sim 50-28

SPF ADJ:(Lead, Offset & Sub scan)

Manual Adjustment:-

Sim

50-06

DSPF Lead Edge Adjust.

Sim

50-12

DSPF Off Centre Adjust.

ENGINE HALF-TONE - CALIBRATION

Engine:

Sim 46-24

Automatic Half Tone Calibration

Select Factory Mode.

Printer (When installed):

Sim 67-24

Printer Half Tone Calibration

Select Factory Mode.

IMAGE DENSITY

Sim 46-02

Copy Exposure Adjust.

Sim 46-04

Scanner Density Adjust (Colour).

Sim 46-05

Scanner Density Adjust (Mono).

Sim 46-09

DSPF Copy Density Adjust.

FAX OPTION (MX-FXX1)

Sim 66-02

Fax SW Setting (Destination).

Sim 66-39

Fax Destination Set.

Sim 66-10

Fax Memory Clear (For Extended Memory).

OTHER PERIPHERALS

MX-FDX1:

Z Fold Skew Adjustment.

MX-FNX7, MX-FNX8:

Sim

03-10

Saddle Fold/Staple Position Adjustment.

OTHER

Sim 22-06

Data Simulation Print.

System Settings:

Adjust Clock (Set Time & Date).

Device Clone & Storage Backup:

Backup System Settings, Scan Destinations, User Control,

OSA Configuration after customer installation is complete

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SHARP Document Solution Centre

15

Density & Gradation Adjustment

Manual Density & Gradation Adjustment

SERVICE MODE

Sim 44-06

High Density Process Control Correction

(Forcible Execution)

Sim 44-34

Half Tone Image Correction:

Half Tone Correction Forcible Execution

Sim 44-03

OPC Dark Potential Adjustment

Half Tone Correction Forcible Execution

Engine

Printer (Option)

Sim 46-24

Auto Half Tone Calibration:

SERVICE MODE

Place printed test pattern onto glass

Sim 67-24

Auto Half Tone Calibration:

SERVICE MODE

Place printed test pattern onto glass

Sim 46-16

Manual Half Tone Adjustment:

Adjust (15 points) for engine.

Sim 67-25

Manual Half Tone Adjustment:

Adjust (15 points) for printer.

Continue Engine Procedure

Sim 64-05 & 64-06

Printer Test Page

PCL & PS Printer Density Check (PS where fitted).

Sim 63-07

Service Target Balance Setup:

Scan Test Pattern

Sim 67-27

Service Target Balance Setup:

Scan Test Pattern

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16

SHARP Document Solution Centre

Maintenance

Consumable Quick Reference Guide:-

Total Maintenance

500K

1000K

1500K 2000K

2500K

Drum MX-850GR

x

x

x

Developer MX-850GV

500K PM Kit MX-850KA

Waste Toner Bottle MX-850HB

Process

Filter Kit MX-850FL

Fuser Maintenance Kit MX-950KC Heat Roller Kit:-

MX-M850 MX-M950/1100 MX-850HK MX-950HK

x

x

x

Fuser

Web Cleaning Kit MX-950WC

Transfer Belt Kit MX-850TT

x

x

x

Transfer

Transfer Cleaning Kit MX-850KF

x

x

x

Maintenance Indications

:

TA

Maintenance [All] Counter has reached specified limit

DK

Black Drum (Counter) has reached the specified life. Replace OPC Drum

Process Section (Drum)

VK

Black Developer (Counter) has reached the specified life. Replace Developer.

Process Section (Developer)

FK3

Fuser Web Cleaning Counter has reached the specified limit. Replace the Fuser Web Cleaning Kit. Section Fuser

Starting Powder:

The following starting powder should be applied to the relevant consumable item during routine

maintenance:-

Model

OPC Drum

Transfer Belt

MX-M850

MX-M950

MX-M1100

UKOG-0312FCZZ

[Stearic Acid]

UKOG-0312FCZZ

[Stearic Acid]

WWW.SERVICE-MANUAL.NET

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SHARP Document Solution Centre

17

Maintenance

MX-M850, MX-M950, MX-M1100:

Interval Checklist

500k 1000k 3000k

Process Section: Replace Developer [MX-850GV]

x

Replace OPC Drum [MX-850GR] Replace Maintenance Kit [MX-850KA]:-

• Cleaner Blade

• Toner Receiving Seal • Side Seal F

• Side Seal R • Blade Seal F • Blade Seal R

• Sub Blade Side Seal F • Sub Blade Side Seal R • Drum Separation Pawl x4 • Charge Wire x2

• Screen Grid • MC Cleaner • Charger Cushion x4 • Charger Base Guide • DV Seal • DV Seal F • DV Seal R • DV Box Filter • Toner Filter • Duct Sheet Relocate Drum Separation Pawl mounting position Clean OPC Drum Surface Potential Sensor

-

Clean Main Charger Case

x

x

Replace Main Charger Case [PCASZ0326FCZZ]

x

x

Replace Process Unit Blade Side Seal Front [PSEL-0992FCZ1] and Rear [PSEL-0991FCZ1]

Replace Ozone Filter Kit [MX-850FL] :- • Ozone Filter

• Suction Filter

• Exhaust Filter

Sim 24-05 Clear Developer Print & Rotation Counter

(when Developer is replaced)

x

Sim 24-07 Clear Drum Print & Rotation Counter

(when OPC Drum is replaced)

Sim 25-02 Toner Concentration Adjustment

(when Developer is replaced)

Sim 24-04 Clear Maintenance All Counter

Clear MC Cleaning Operation Counter

x

Sim 44-03 Dark Potential Adjustment

(when OPC Drum is replaced)

Sim 44-06 Process Control Execution [Force]

(when OPC Drum or Developer is replaced)

Sim 44-34 Half Tone Image Correction [Force]

(when OPC Drum or Developer is replaced)

Sim 46-24 Auto Copy Density Gradation Adjustment

(when OPC Drum or Developer is replaced)

Sim 67-24 Auto Printer Density Gradation Adjustment

(when OPC Drum or Developer is replaced)

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18

SHARP Document Solution Centre

Maintenance

MX-M850, MX-M950, MX-M1100: Continued

Interval Checklist

500k 1000k 3000k

Fuser Section:

Replace Fuser Maintenance Kit: [MX-950KC] :- • Upper Separation Pawl x6

• Lower Separation Pawl x4 • Fuser Front Paper Guide

x

Replace Heat Roller Kit [MX-850HK] for MX-M850 or Heat Roller Kit [MX-950HK] for MX-M950/1100 :-

• Upper Heat Roller • Lower Heat Roller

x x

Replace Upper Heat Lamp [RLMPU0762FCPZ – MX-M850]

[RLMPU0763FCPZ – MX-M950/1100]

x x

Replace Sub Thermistor [RDTCT0189FCZ2]

x x

Replace Fuser Coupling Gear [NGERH1851FCZZ] Replace Web Cleaning Kit [MX-950WC]

• Web

• Web Backup Roller • Web Backup Bearing x2 • Web Guide Sheet

• Web Guide Shaft Bearing x2

x x

Replace Web Motor [RMOTD0965FCPZ]

Sim 24-04 Clear Fuser Web Send Counter

Transfer Section:

x

Replace Transfer Cleaning Kit [MX-850KF] :- • Transfer Side Seal F x1

• Transfer Side Seal R x1 • Transfer CL Blade x1

x

Replace Transfer Belt Kit [MX-850TT] :- • Transfer Belt

• Transfer Roller • Ball Bearing x4

x x

Replace Transfer Sub Blade [UCLEZ0197FCZZ]

DSPF:

Check/Clean DSPF Rollers - Replace when DSPF counter reaches 200k [MX-850DF].

Clean all DSPF sensors.

General:

Clean all optics, CCD, and white reference plate.

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SHARP Document Solution Centre

19

Maintenance

MX-M850, MX-M950, MX-M1100: Continued

Interval Checklist

500k 1000k 3000k

Paper Feed & Transport:

Replace Paper Dust Cleaner [MX-850KA]

Check/Clean ALL Vertical & Transport Paper Guides, Transport Rollers & Paper Path Sensors

Check/Clean ALL Vertical & Transport Paper Path Sensors & Doube Feed Detect Sensor (only use Blow Brush).

Check/Clean PF Rollers [MX-850RT – Main Engine Only] Replace when Individual Tray counter reaches 200k.

x

x

Replace Paper Feed Transport Roller 4 [NROLR1606FCZZ] & Paper Feed Transport Roller 3 [NROLR1607FCZZ] when Tray3 or 4 counter reaches 3000k.

x

x

Replace PS Roller [NROLR1670FCZZ] &PS Follower Roller (Idle) [NROLP1667FCZZ]

x

x

Replace PS Idle Gear [NGERH1859FCZZ], PS Driver Gear [NGERH1858FCZZ] , PS Follower Gear [NGERH1876FCZZ] & PS Gear [NGERH1877FCZZ]

x

x

Replace Tandem Drive Clutches C1PFC [PCLC-0355FCZZ] &

C1PTC [PCLC-0354FCZZ] when Tray 1 counter reaches 3000K

x

x

Replace Tandem Drive Clutch C2PFC [PCLC-0355FCZZ] when Tray 2 counter reaches 3000K

x

x

Replace Multi Stage Clutch C3PFC [PCLC-0356FCZZ] when Tray 3 counter reaches 3000K

x

x

Replace Multi Stage Clutch C4PFC[PCLC-0356FCZZ] when Tray 4 counter reaches 3000K

x

x

Replace Transport Drive Clutch MFTFC [PCLC-0355FCZZ] when Manual Feed (MFT) counter reaches 3000K

x

x

Replace Transport Drive Clutch LCCPFC [PCLC-0354FCZZ] when LCC Paper Feed counter reaches 3000K

Duplex Section

x

x

Replace ADU Paper Feed Roller [NROLR1685FCZZ], ADU Transport Roller [NROLR1687FCZZ x 3] & ADU Side Transport Roller [NROLR1686FCZZ x 2] when ADU counter reaches 3000K

x

x

Replace ADU Solenoid [RPLU-0353FCPZ] when ADU counter reaches 3000K

x

x

Replace ADU Switch Gate [PGIDM2346FCZZ], ADU Reverse Gate [PGIDM2347FCZZ], Delivery Reverse Gate [PGIDM2362FCZZ] & Reverse ADU Switch Gate [PGIDM2363FCZZ] when ADU counter reaches 3000K.

Note: Paper Feed Tray Counters can be viewed using Sim 22-09.

Sim 24-01 Clear Jam Counter (if required).

Sim 24-02 Clear Individual Tray Counter when P/F Rollers are replaced.

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20

SHARP Document Solution Centre

Maintenance

MX-M850, MX-M950, MX-M1100: Options

In addition, check/perform the following on the installed options:-

Interval Checklist

500k 2500k

MX-LCX3N, MX-LCX6 LCC

Check/Clean LCC Paper Feed Rollers - Replace when LCC counter reaches 200k:- [NROLR1467FCZ1 x 1, NROLR1682FCZZ x 2]

MX-LCX4, MX-LCX5 3 Tray LCT

Check/Clean LCC Paper Feed Rollers - Replace when individual LCC Tray counter reaches 200k:- [0PQAF030080// x 1, 0PQAF031081// x 1, 0PQAF032080// x 1]

MX-MFX1 Bypass Tray

Check/Clean Manual Feed Rollers - Replace when Manual Feed counter reaches 100k:- [NROLR1466FCZ1 x 2, NROLR1467FCZ1 x 1]

MX-MFX2 Bypass Tray for 3 Tray LCT

Check/Clean Manual Feed Rollers - Replace when Manual Feed counter reaches 200k:- [0PQAF030080// x 1, 0PQAF031081// x 1,

0PQAF032080// x 1]

MX-CFX2 Inserter

Check/Clean Inserter Pick Up Roller, Separation Roller & Feed Belt - Replace when Individual Inserter Feed counter reaches 60k :-

[0PQB4772225// x 1, 0PQA8061295A/ x1, 0PQA8592241// x 1]

MX-FNX5 Finisher

Check/Replace the Offset Tray Drag (Shift Sponge) Rollers when the Total Counter reaches 500k [0PPB4783503// x 2]

Check/Replace Staple Unit when Staple Counter reaches 500k [0PPAJ011023//]

x

Check/Replace the Positioning (Gang) Roller when Total Counter reaches 2500K [0PPB4782116// x 1]

x

Check/Replace Discharge Brush Rollers when Total Counter reaches 2500K [0PPB3022413// x 2, 0PPA6972138// x 2]

MX-FNX6 Finisher, MX-FNX7 Saddle Finisher (85cpm only)

Check/Replace the Offset Tray Drag (Shift Sponge) Rollers when the Total Counter reaches 500k [0PPB4783503// x 2]

Check/Replace Staple Unit (edge binding) when Staple Counter reaches 500k [0PPAJ011015//]

Check/Replace Saddle Staple Unit (centre binding) when Saddle Staple Counter reaches 200k [0PPB7007852// x 1 set]

x

Check the Shift (Positioning) Roller when the Total Counter reaches 2500K – replace if worn [0PPB4082435// x 1]

MX-FNX8 Saddle Unit

Check/Replace Saddle Staple Unit (centre binding) when Saddle Staple Counter reaches 200k [0PPB7007852// x 1 set]

x

Check the Shift (Positioning) Roller when the Total Counter reaches 2500K – replace if worn [0PPB4082435// x 1]

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SHARP Document Solution Centre

21

Parts Compatibility

Description

MX-M850

MX-M950

MX-M1100

PWB Unit: MFP Control PWB Unit CPLTM7254DS54 CPLTM7254DS55 CPLTM7254DS56 W-ICU PWB CPLTM7253DS51 CPLTM7253DS52 CPLTM7253DS53

PCU PWB CPWBX1762FCE3 CPWBX1762FCE6 CPWBX1762FCE7

Delivery Driver PWB CPWBN1761FCE1  

Paper Feed Driver PWB CPWBN1761FCE2  

Operation Control PWB CPWBX1738FC51   SCN Control PWB CPWBX1751DS51 CPWBX1751DS52 CPWBX1751DS53 SCN Mother PWB CPWBX1750FCE1   SCN AFE PWB CPWBX1752FCE1   LCD Invertor PWB CPWBF1740FC51   WH PWB CPWBN1759FCE1  

AC Power Supply CPWBN1770FCE3  

DC Power Supply RDENC0026FCPZ  

DC Sub Power Supply RDENC0069FCPZ  

DC Power Supply for Options RDENC0050FCZZ  

Heater Lamp PWB CPWBN1758FCE1 CPWBN1758FCE3 

PIC PWB CPWBX1748FCE1  

Misc:

Operation Panel Unit CPNLC0273FC52  

Copy Lamp RLMPD0734FCPZ  

CCD Lens Unit (Scanner) CPLTM7205DS51  

DV Unit DUNT-7924FCZZ  

Toner Hopper CBOX-0174DS51  

Process Sensor (ID) CPWBF1562FCE1  

Main Charger Unit CCASZ0326FC51  

Double Feed Detect Unit (Engine) n/a DUNT-7896FCPZ 

PS Roller NROLR1670FCZZ  

PU Roller (Engine Only) NROLR1467FCZ1  

PF & SEP Roller (Engine Only) NROLR1682FCZZ  

Bypass Tray PU Roller NROLR1467FCZ1  

Bypass Tray PF & SEP Roller NROLR1466FCZ1  

PU Roller (A4/A3 LCC) NROLR1467FCZ1  

PF & SEP Roller (A4/A3 LCC) NROLR1682FCZZ  

3 Tray LCT PU & SEP Roller 0PQAF030080//  

3 Tray LCT PF Roller 0PQAF031081//  

Transfer Roller NROLR1672FCZZ  

Transfer Drive Roller Unit CROLM1658FC51  

LSU Control PWB CPWBX1743DS54 CPWBX1743DS55 CPWBX1743DS56

LSU Unit DUNT-7905FCZZ DUNT-7905FC11 DUNT-7905FC12

Polygon Motor (LSU) RMOTP0961FCPZ  

Fuser Section:

Upper Heater Lamp RLMPU0762FCPZ

RLMPU0762FCP1 RLMPU0763FCPZ 

Non Contact Thermistor Upper RDTCT0190FCZZ  

Thermistor Sub RDTCT0189FCZ2  

Thermostat Upper RTHM-0036FCZZ  

DSPF:

DSPF CNT PWB CPWBX1756DS51 CPWBX1756DS52 CPWBX1756DS53

DSPF Driver PWB CPWBX1757FCE1  

DSPF Double Feed Detect Unit CGIDM2382FC31 CGIDM2382FC32 

DSPF CCD Lens Unit CPLTM6526FC33  

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22

SHARP Document Solution Centre

Coin Vend Interface

The MX-M850-1100 series machines have a coin vend interface located on the PCU Main PWB

[CN-10]. The vending device activates various signals to indicate paper sizes and operation.

Because of additional functionality, the interface connector is 16 pins (same specification as the

MX2300-700N series).

Connector

Manufacture:

JST

(

www.jst.com

)

Connector

Type

PND

series

Connector Part Code (Wire Side)

PNDP-16V-Z

Before connecting a third party auditor, the device should confirm to the following:-

1. The auditor interface should be optically isolated from the copier.

2. The device should be Power Supply Unit independent.

3. The device power supply unit should be a plug top adapter, not internal.

4. The plug top adapter should have a reinforced insulation barrier.

5. The audit device MUST comply and display the relevant safety approval mark (C-Tick,

CE

equivalent).

To enable coin vend function, test simulation 26 –03 should be set as required:-

Insufficient money during copy job

The specified

quantity is

completed.

Remainder of

money is left

No money

remaining

Remainder of

money left

The specified

quantity is

completed.

No money

remaining

Diagnostic

Setting

Condition 1

Condition 2

Condition 3

Condition 4

MODE 1

Operation 1

Operation 2

Operation 2

Operation 1

MODE 2

Operation 1

Operation 1

Operation 2

Operation 1

MODE 3

Operation 1

Operation 3

Operation 2

Operation 3

OPERATION 1

Wait for auto clear setting time

(Default 60sec – can be changed by the system setting)

OPERATION 2

Auto clear is not performed.

OPERATION 3

Setting is immediately cleared.

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SHARP Document Solution Centre

23

Coin Vend Interface

Connector Signals

Pin No.

PCU PWB (CN10)

1 +

24v

Out

2 GND

Out

3 XCV_COPY In

4 XCV_COUNT

Out

5 XCV_START

Out

6 XCV_CA

Out

7 XCV_CL_

COPY In

8 XCV_COLOUR1

Out

9 XCV_STAPLE

Out

10 XCV_COLOUR0 Out

11 XCV_DUPLEX Out

12 +5v Out

13 XCV_SIZE0 Out

14 XCV_SIZE1 Out

15 XCV_SIZE2 Out

16 XCV_SIZE3 Out

Mode Signal

Mode

CL-COLOR1

CL-COLOR0

B/W 0

0

Full Colour

Others

(Single/Two Colour)

N/a

Paper Size Signals

SIZE3

SIZE2

SIZE1

SIZE0

PAPER SIZE

0 0 0 0

NIL

0 0 0 1

A3

1 0 1 1

A3W

0 0 1 0

A4

0 0 1 1

LT

0 1 0 0

B4

0 1 0 1

LG

0 1 1 0

WLT

0 1 1 1

INV

1 0 0 0

B5

1 0 1 0

A5

1 0 0 1

EXTRA

WWW.SERVICE-MANUAL.NET

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24

SHARP Document Solution Centre

Firmware Upgrade

USB Device:

1. Insert the USB memory device containing the firmware file into the main USB Port

2. Enter Simulation 49-01

Note: “If no USB device is detected, an error message will be displayed.

3. Using the LCD screen, browse and select the correct firmware file

4. The current and the new firmware versions to be updated will be shown within

the display:-

5. Select the required firmware that requires updating (example shown ICU Main &

Language).

Press Execute & Yes to commence the update.

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SHARP Document Solution Centre

25

Firmware Upgrade

Note: If all firmware (including peripherals) require updating, select ALL.

6. During the firmware update, a progress “gauge” will be displayed.

7. Once the firmware update has completed successfully, press OK to reboot the device.

Firmware update is complete.

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26

SHARP Document Solution Centre

Firmware Upgrade

Network (Web Page)

1. Open a web browser and enter the following URL :-

http://ipaddress/service_login.html

or

http://ipaddress/service_account.html

Example: http://192.168.0.110/service_login.html

2. To access the Service Webpage, enter the “Service” Username and Password.

Click Login:-

Default

Username: service

Password:

service

Note: If User Authentication is enabled, open the device webpage and login by

selecting “Service” from the drop down menu and entering the service password:-

3. When the service webpage opens, click Update of Firmware.

4. Click Browse to navigate to the location of the updated firmware file and select

Open.

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SHARP Document Solution Centre

27

Firmware Upgrade

5. Press Execute to start the firmware update.

Note: Once the machine has entered “service download mode”, the update will

commence and the progress should be displayed

6. When the firmware upgrade is complete, click Reboot to execute a remote restart

of the machine.

Firmware Upgrade is complete

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28

SHARP Document Solution Centre

Firmware & Print Driver Revision

Engine (MFP) Firmware

MX-M850 – MX-M1100

Firmware

Version

ICU (Main)

02.01.H0

OPU

01.00.H0

PCU

01.07.H0

SCU

01.00.H0

DSPF (Main)

01.00.H0

LCC (A4/A3)

01.00.H0

LCT (3 Tray A4/A3)

01.01.00

Finisher (4K)

01a04.00

Saddle Unit

01a02.00

Inserter

01.00.00

Folding Unit

01.01.00

NIC

01.04.00

Fax Main

01.04.00

E-Manual

01.50.H0

Data Security Kit

02.00.Hm

Print Driver:

Driver

Windows 2000, XP,

2003, Vista

Windows 64bit

(XP, 2003, Vista)

PCL5e

01.00.24.049 [WHQL]

n/a

PCL6

01.00.24.049 [WHQL]

01.00.24.049 [WHQL

PS

01.00.26.049 [WHQL]

01.00.27.049 [WHQL]

PPD

07.11a [WHQL] 07.11a

[WHQL]

PC FAX

3.2 (0705a)

3.2 (0708a)

For the latest Firmware and Print Driver version(s), please refer to the

SHARP

Support Website.

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SHARP Document Solution Centre

29

Test Simulation

For a more detailed description, please refer to the MX-M850/950/1100 Service Manual.

PROGRAM

CLEAR

1

Scanner Self Test

1

Scanner operations test

2

Scanner sensor check

5

Scanner unit and control circuit check

10

Scanner thermistor output level check

2

DSPF Self Test

1

DSPF ageing test.

2

DSPF sensor check

3

DSPF output check (motor, clutch etc).

6

DSPF fan motor operation check

3

Finisher Operation & Test

2

Finisher sensor check.

3

Finisher output check (motor, clutch)

10

Finisher adjustment

20

Saddle unit sensor check

21

Saddle unit load/operation check

22

Saddle unit adjustments

30

Inserter sensor check

31

Inserter unit load/operation check

40

Paper folding unit sensor check

41

Paper folding unit load/operation check

4

3 TRAY/LCC Operation & Test

2

LCC sensor check

3

LCC output check

5

LCC clutch operation check

5

Lamp Operation & test

1

LCD/LED test

2

Heater lamp load check

3

Copy lamp check

4

Discharge lamp check

6

System Load Operation & Test

1

Feed output check

2

Fan load check

3

Primary Transfer operation check

4

MC cleaner operation check

7

Device Aging Operation & Test

1

Ageing test setting

6

Interval ageing cycle timer set up

8

Warm up time display setting

12

Document scan quality setting (factory)

8

High Voltage Operation & Test

1

Developer bias setting and output

2

MHV/Grid setting and output

6

Transfer setting and output

17

Transfer electric cleaning output check

18

Transfer belt cleaning brush output check.

20

Control between transfer sheets

10

Toner Motor Operation & Test

1

Toner motor operation check

2

Toner remaining quantity sensor check.

3

Toner cartridge motor rotation sensor

13

U1 Clear / Cancel

-- Trouble cancel (U1 trouble).

14

Clear / Cancel

-- Trouble cancel (excluding U2/PF trouble).

15

LCC Clear / Cancel

-- LCC trouble cancel (U6-09)

16

U2 Clear / Cancel

-- U2 trouble cancel

17

PF Clear / Cancel

-- PF trouble cancel

21

Maintenance Cycle Configuration

1 Maintenance cycle setting

*

*

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30

SHARP Document Solution Centre

Test Simulation

22

Data Output & Check

1

Counter data display

2

Jam/trouble counter display

3

Jam history data display

4

Trouble code history data display

5

ROM version display

6

Data print mode

8

Document feed and output counter display

9

Paper feed counter display

10

Machine system display

11

Fax counter display

12

DSPF jam history display

13

Process counter display

19

Network scanner counter display

90

System setting list print

23

Data Print Mode & Check

2

Print jam/Trouble data print mode

80

Data print mode (paper feed)

24

Data Counter & Clear

1

Jam/trouble counter clear

2

Paper feed counter clear

3

Document feed & output counter clear

4

Maintenance counter clear

5

Developer counter clear

6

Copy Counter clear

7

Drum correction counter clear

9

Print & other counter clear

10

Fax counter clear

15

Network scanner counter clear

30

Administrator password initialisation

31

Service password initialisation

25

DV Auto Adjustment & Monitor

1

Toner sensor output monitor (Process)

2

Toner density Auto Adjustment

6

Adjust the sensitivity of the DV adjustment sensor.

26

Device Configuration

2

LCC size set-up

3

Auditor setup

5

A3 Total/Maintenance counter set-up

6

Destination set-up

10

Network scanner trial mode set-up

26

Device Configuration

18

Toner save operation

30

CE mark control setup

35

Trouble memory mode setting

38

Engine life over setting (DV & Web end)

41

Pamphlet mode AMS operation

49

Copy speed mode setup (Postcard)

50

Function setting (B/W reverse)

52

Blank paper count mode setting

69

Toner near end setting

27

RIC / Modem Communication

1

RIC/Modem U7-00 detection set-up

2

FSS Function setting (no. registration)

4

FSS Function setting (call initialising)

5

Tag number setting

6

Manual service call enable

7

FSS Function setting (enable alert)

9

Paper feed timing threshold

10

Trouble History clear

11

Adjustment data check (RIC/Modem)

12

Adjustment data output check (process)

13

Adjustment data output check

14

FSS Function test mode

30

Sensor Operation & Test

1

Main unit sensor check

2

Tray sensor check (main)

10

Double feed detection sensor check

40

Bypass Operation & Adjustment

2

Bypass tray width adjustment

7

Bypass tray width detection manual setting

12

Tray 3 paper width detection adjustment

41

OSS Operation & Adjustment

1

Document sensor operation check

2

Document sensor output setup

3

Document sensor output display

43

Fuser Setting & Adjustment

1

Fuser temperature setup (Paper)

31

Web cleaning check

32

Job end web operation check

33

Fusing front PG height setting

WWW.SERVICE-MANUAL.NET

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SHARP Document Solution Centre

31

Test Simulation

44

Process Control Data

1

Process control mode setting

2

Process control Gain Adjustment

3

OPC drum surface potential detection check

4

Process control initial density setup

5

Dark potential adjustment setting

6

Process control correction (force)

7

High density process control correction data clear

9

Process control data display

12

DM data, patch/base data display

14

Fuser temp.& humidity output data

16

Toner control output data display

28

Process control timing (On/Off) setting

33

Half tone potential adjustment correction (force)

34

Half tone potential correction (OPC drum)

35

Half tone potential data display

36

Half tone potential adjustment data clear

44

Development dot diameter setting

45

Development dot diameter correction

46

Development dot diameter correction data

46

Copy & Image Density Adjustment

2

B/W copy density adjustment

4

Colour scanner density adjustment

5

B/W scanner density adjustment

8

Colour scanner balance adjustment

9

DSPF exposure adjustment

10

Engine grey balance manual adjustment (Individual EXP)

16

Engine grey balance manual adjustment (All modes)

19

Auto exposure mode setup

23

Engine half-tone density adjustment (enable/disable)

24

Engine half tone auto adjustment

31

Image sharpness adjustment

32

Basic AE mode adjustment

37

B/W image create adjustment

39

Fax Image send sharpness adjustment

40

Fax mode exposure adjust (All modes)

41

Fax mode exposure adjust (Normal)

42

Fax mode exposure adjust (Fine Text)

43

Fax mode exposure adjust (Super Fine)

44

Fax mode exposure adjust (Ultra Fine)

45

Fax mode exposure adjustment (600dpi)

47

JPEG compression rate setting (Copy/Scanner – Push scan)

48

Magnification & Motor Adjustment

1

Magnification ratio adjustment

5

Motor speed adjustment (Scanner & SPF)

49

Firmware Upgrade

1

Firmware Upgrade Program

3

E Manual Update Program

50

Image Position Adjustment

1

Lead edge/copy position adjustment

2

Lead edge/copy position adjustment value (calculation)

5

Printer lead edge adjustment (sub scan)

6

DSPF Lead edge/copy position adjustment

7

DSPF Lead edge/copy position value

10

Print off-centre deviation adjustment.

12

Original centre deviation adjustment.

27

Image loss adjustment (Fax/Scanner mode)

28

Service adjustment (OC/SPF image position)

51

Resist Roller Adjustment

2

Resist roller adjustment

53

Document Feeder Adjustment

6

DSPF document tray size adjustment

7

DSPF document tray size adjustment value setting

8

DSPF scanning position adjustment

12

DSPF double sheet feed sensor operation

55

MFP Data Setting

1

Engine soft switch setting

2

Scanner soft switch setting

3

Controller soft switch setting

10

Stamp text input setting

56

MFP Data Import & Export

1

Transfer data execute

2

Export/Import address book & authentication data

3

Backup Document filing data

4

Backup Job Log data

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32

SHARP Document Solution Centre

Test Simulation

60

Memory Operation & Test

1

SDRAM read/write test (MFP control)

2

SDRAM data set

61

LSU Writing Adjustment

1

LSU test (Polygon motor & BD signal detection check)

3

Laser power setting

62

HDD Operation & Test

1

HDD format (FAT32)

2

HDD partial read/write check

3

HDD read/write check (all areas)

6

Smart (HDD) self diagnostics test (must be FAT32 formatted)

7

Smart (HDD) self diagnostics error log (FAT32 formatted)

8

HDD format (excluding system & operation manual area)

10

Job completion list deletion (with job log)

11

Document filing data deletion

12

Enable/disable auto format for HDD trouble

13

HDD format (manual area only)

63

CCD Operation & Adjustment

1

Shading correction data display

2

Shading correction execution (force)

3

CCD gamma & colour (RGB) correction auto adjustment

4

CCD patch scan value (RGB) display.

5

CCD gamma & colour (RGB) correction setup (reset to default)

6

Print engine & colour balance adjustment setting.

7

Auto density adjustment set-up (Service mode)

8

Standard scanner target reset (Service mode)

64

Self Test Print

2

Self print test (B/W mode)

3

Self print test (B/W mode - high speed process)

4

Printer self print test

5

Printer self print test (PCL)

6

Printer self pint test (PS)

65

LCD Operation & Adjustment

1

LCD touch panel adjustment

2

LCD touch panel adjustment result display

5

Operation panel key input check

66

Fax Control Settings & Adjustments

1

Fax Soft SW setting

2

Country code default set (Fax)

3

Fax PWB controller memory check

4

Fax signal line check (Max level)

5

Fax signal line check (Soft SW setting)

6

Fax check list print (confidential registration)

7

Fax memory printout (all data)

8

Fax voice message setup

9

Fax signal (sound) line check (Soft SW setting)

10

Fax all memory clear

11

Voice signal check (line & speaker 300bps - Max)

12

Voice signal check (line & speaker 300bps -Soft)

13

Register dial number for Sim 66-14/15/16

14

Adjust & check the time dial pulse (10bps)

15

Adjust & check the time dial pulse (20bps)

16

Adjust and check the send level DTFM signal

17

Select DTFM signal to send to line (Max level)

18

Select DTFM signal to send to line (Soft sw level)

19

Write Fax Pwb SRAM data to Flashcard

20

Write telephone book data onto HDD

21

Print various registration information

22

Set the sound volume of the handset

24

Fast memory data clear

25

Register fax number for modem dial in

26

Register external telephone numbers for Modem dial in

29

Fax address book clear

30

Tel/LIU sensor status check

31

ON/OFF setting of each output port (Tel/LIU)

32

Received data check (comparison)

33

Busy Tone/CNG/CED/FNET detect signal check

34

Display time required for sending test image data

36

Check Send/Receive from modem controller

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SHARP Document Solution Centre

33

Test Simulation

66

Fax Control Settings & Adjustments

39

Check Destination saved in Fax EEPROM

42

Rewrite PIC program installed on Fax box

43

Write program & adjustment values to PIC installed on Fax

60

ACR data register

67

Printer Board Operation Check

24

Printer half tone auto adjustment

25

Printer half tone manual adjustment

27

Scanner target of printer calibration setup (Service)

28

Standard target of printer calibration (Service)

31

Printer calibration data clear

32

Yes/No setting of printer screen gamma table change (300/600DPI)

33

Printer screen gamma adjustment

34

Enable/Disable of Printer halftone density correction (Max).

(34)

34

SHARP Document Solution Centre

Trouble Codes

A0

01

PCU ROM abnormality

02

SCU ROM abnormality

03

OPU ROM abnormality

10

Controller ROM error

11

IF version discrepancy (CTL-PCU)

12

IF version discrepancy (CTL-SCU)

13

IF version discrepancy (CTL-OPU)

20

Machine level error (CTL detection)

21

Machine level error (PCU detection)

22

Machine level error (SCU detection)

C1

00

Main charge trouble

01

Main charge cleaner trouble

CE

00

Network communication error

01

Network card is not installed or defective

02

The specified server is not found

03

Specified server does not correspond during transmission

04

The FTP account/password is invalid

05

The FTP server directory is invalid

06

The POP3 mail server is not found:-

07

The POP3 account/password is invalid

08

POP3 mail server timeout error

E6

10

DSPF Shading Trouble (Black correction)

11

DSPF Shading Trouble (White correction)

14

DSPF CCD-ASIC communication trouble

E7

00

System memory trouble

01

System data trouble

03

HDD trouble

04

HDD-ASIC trouble

05

W-ICU memory trouble

06

Decode error trouble

08

W-ICU memory specification trouble (ICU1)

09

W-ICU memory combination trouble (ICU1)

10

CCD shading trouble (Black correction)

E7

11

CCD shading trouble (White pixel correction)

14

CCD-ASIC communication trouble

18

W-ICU memory specification trouble (ICU2)

19

W-ICU memory combination trouble (ICU2)

20

LSU BD detection trouble

21

LSU BD deterioration trouble

27

LSU configuration check error

28

LSU control ASIC connection abnormality

29

LSU ASIC frequency abnormality

35

CIS-ASIC communication trouble

36

CIS-ASIC black level abnormality

37

CIS-ASIC white level abnormality.

55

PWB information error (engine detection)

60

Controller connection trouble

61

Controller connection trouble (engine)

62

Controller connection trouble (scanner)

63

Controller connection trouble (operation)

65

PWB information sum error

70

Scanner connection trouble

71

DSPF connection trouble

75

PWB information error (scan detection)

80

Communication trouble between the ICU & Scanner (ICU detection)

90

Communication trouble between the ICU & PCU. (ICU detection)

EE

EL

Auto development adjustment trouble (Overtone abnormality) - Detected only when Sim. 25-2 is executed.

EU

Auto development adjustment trouble (Undertone abnormality) - Detected only when Sim. 25-2 is executed.

F1

00

Finisher communication trouble

01

Jogger motor trouble

02

Upper transport motor trouble

03

Lower transport motor trouble

06

Shift paper exit motor trouble

07

Tray shift motor trouble

08

Stapler front / rear motor trouble (finisher + saddle unit + inserter) Staple shift motor trouble (saddle finisher)

References

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