A0
01
PCU ROM abnormality02
SCU ROM abnormality03
OPU ROM abnormality10
Controller ROM error11
IF version discrepancy (CTL-PCU)12
IF version discrepancy (CTL-SCU)13
IF version discrepancy (CTL-OPU)20
Machine level error (CTL detection)21
Machine level error (PCU detection)22
Machine level error (SCU detection)C1
00
Main charge trouble01
Main charge cleaner troubleCE
00
Network communication error01
Network card is not installed or defective02
The specified server is not found03
Specified server does not correspond during transmission04
The FTP account/password is invalid05
The FTP server directory is invalid06
The POP3 mail server is not found:-07
The POP3 account/password is invalid08
POP3 mail server timeout errorE6
10
DSPF Shading Trouble (Black correction)11
DSPF Shading Trouble (White correction)14
DSPF CCD-ASIC communication troubleE7
00
System memory trouble01
System data trouble03
HDD trouble04
HDD-ASIC trouble05
W-ICU memory trouble06
Decode error trouble08
W-ICU memory specification trouble (ICU1)09
W-ICU memory combination trouble (ICU1)10
CCD shading trouble (Black correction)E7
11
CCD shading trouble (White pixel correction)14
CCD-ASIC communication trouble18
W-ICU memory specification trouble(ICU2)
19
W-ICU memory combination trouble (ICU2)20
LSU BD detection trouble21
LSU BD deterioration trouble27
LSU configuration check error28
LSU control ASIC connection abnormality29
LSU ASIC frequency abnormality35
CIS-ASIC communication trouble36
CIS-ASIC black level abnormality37
CIS-ASIC white level abnormality.55
PWB information error (engine detection)60
Controller connection trouble61
Controller connection trouble (engine)62
Controller connection trouble (scanner)63
Controller connection trouble (operation)65
PWB information sum error70
Scanner connection trouble71
DSPF connection trouble75
PWB information error (scan detection)80
Communication trouble between the ICU& Scanner (ICU detection)
90
Communication trouble between the ICU& PCU. (ICU detection)
EE
EL
Auto development adjustment trouble (Overtone abnormality) - Detected only when Sim. 25-2 is executed.EU
Auto development adjustment trouble (Undertone abnormality) - Detected only when Sim. 25-2 is executed.F1
00
Finisher communication trouble01
Jogger motor trouble02
Upper transport motor trouble03
Lower transport motor trouble06
Shift paper exit motor trouble07
Tray shift motor trouble08
Stapler front / rear motor trouble (finisher + saddle unit + inserter) Staple shift motor trouble (saddle finisher)WWW.SERVICE-MANUAL.NET
SHARP Document Solution Centre
35 Trouble Codes
F1
09
Staple diagonal motor trouble (finisher + saddle unit+ inserter) Staple diagonal motor trouble (saddle finisher)10
Staple motor trouble (finisher + saddle unit+inserter) Staple motor 1 (edge binding) (saddle finisher)11
Discharge motor trouble12
Proof select motor trouble13
Paper exit port open / close motor trouble (finisher + saddle unit + inserter)Paper exit guide plate open /close motor trouble (saddle finisher)
15
Tray up / down motor trouble (finisher + saddle unit + inserter)Tray motor trouble (saddle finisher)
16
Staple paper exit motor trouble17
Staple select motor trouble18
Holding motor trouble19
Holding front motor trouble20
Holding rear motor trouble22
Proof paper exit motor trouble23
Bundle branch open / close motor trouble24
Pre-stack select motor trouble25
Pre-stack transport motor trouble26
Pre-stack pawl release motor trouble27
Tapping transport motor trouble28
Tapping drive motor trouble30
Communication trouble betweenperipheral devices (saddle unit detection)
31
Folding plate motor trouble33
Punch shift motor trouble34
Punch motor trouble35
Horizontal resist detection motor trouble43
Saddle jogger motor trouble44
Center binding stapler rear trouble (finisher + saddle unit + inserter) Staple motor 3 (center binding rear) trouble (saddle finisher)45
Center binding stapler front trouble (finisher + saddle unit + inserter) Staple motor 2 (center binding front) trouble (saddle finisher)46
Rear edge fence shift motor trouble (finisher + saddle unit + inserter) Rear edge fence motor trouble (saddle finisher)47
Drive collar oscillation motor trouble48
Saddle discharge motor trouble50
Finisher incompatible troubleF1
60
Communication trouble between peripheral devices (inserter detection)64
No. 1 pickup motor trouble65
No. 2 pickup motor trouble66
No. 1 lift motor trouble(finisher + saddle unit + inserter) Lift motor 1 trouble (booklet maker)
67
No. 2 lift motor trouble(finisher + saddle unit + inserter) Lift motor 2 trouble (booklet maker)
70
Communication trouble betweenperipheral devices
(Z-folding machine detection)
71
Varistor abnormality72
Z-folding machine EEPROM abnormality73
Separation sensor adjustmentabnormality
74
Pressure sensor adjustment abnormality75
Upper stopper motor trouble76
Lower stopper motor trouble77
Folding motor trouble83
Lead edge stopper motor trouble84
Movable fence motor trouble85
Return transport motor trouble86
Return drive motor trouble(finisher + saddle unit + inserter) Return roller oscillation motor trouble (saddle finisher)
87
Shift jogger motor trouble88
Shift jogger retract motor trouble89
Shift motor troubleF2
00
Toner control sensor open02
Toner supply abnormality04
An improper toner cartridge is detected.05
Toner cartridge CRUM error06
CRUMID error31
Process control trouble (OPC drum surface reflection rate abnormality)33
Surface potential sensor abnormalitytrouble
39
Process thermistor breakdown47
Room temperature thermistor breakdown58
Process humidity sensor breakdown59
Room humidity thermistor troubleWWW.SERVICE-MANUAL.NET
36
SHARP Document Solution Centre38
38v voltage trouble.F5
10
Lamp thermistor open detection trouble (SCU detection)12
Lamp thermistor abnormality detection (SCU detection)F6
00
Communication trouble between the MFP and the FAX (MFP detection)01
FAX PWB EEPROM read / write error04
FAX MODEM operation abnormality21
Combination error of the TEL / LIU PWBand the FAX soft switch
30
Access error to the power controller on the FAX PWB. (FAX detection)97
FAX PWB trouble. The FAX PWB model identification does not match the machine model.98
Combination error between the FAX PWB destination and machine destination.F9
00
Communication trouble between the MFP controller and Fiery printer controller.FF
00
Double feed detection trouble (PCU)10
Double feed detection trouble (SCU)H2
00
Non-contact main thermistor (detection) open (RTH1-d_D)01
Sub thermistor open (RTH2)02
Lower thermistor open (PRTH)03
Non-contact main thermistor (reparation) open (RTH1-d_C)H3
00
Non-contact main thermistor high temperature trouble (RTH1_d)01
Sub thermistor high temperature trouble (RTH2)02
Lower thermistor high temperature trouble (PRTH)H4
00
Non-contact main thermistor low temperature trouble (RTH1-d)01
Sub thermistor low temperature trouble (RTH2)02
Lower thermistor low temperature trouble (PRTH)30
Non-contact main thermistor differential input abnormality (RTH1-d)H5
01
POIND not-reached jam is detected 5 times continuouslyH7
10
Low temperature detection in the reset operation of temperature adjustment after alarm stop in a job (Noncontact main the rmistor (RTH1-d))11
Low temperature detection in the reset operation of temperature adjustment after alarm stop in a job (Sub thermistor(RTH2))
12
Low temperature detection in the reset operation of temperature adjustment after alarm stop in a job (Lower thermistor (RTH2))L1
00
Mirror feed trouble.L2
10
CCD cooling fan motor trouble (SCU)11
Lamp cooling fan motor trouble (SCU)L3
00
Mirror return trouble.WWW.SERVICE-MANUAL.NET
SHARP Document Solution Centre
37 Trouble Codes
L4
01
Main motor lock trouble02
Drum motor lock trouble03
Fusing motor lock trouble04
Developing motor trouble08
Waste toner transport pipe lock14
Toner cartridge motor lock trouble15
Fusing front PG control error29
HDD cooling fan motor trouble30
Controller fan motor trouble31
Machine heat exhaust fan 1 trouble32
Power cooling fan 1 / 2 trouble34
Polygon cooling fan trouble36
Toner suction fan trouble38
Reverse transport cooling fan trouble39
Reverse cooling fan trouble40
Ozone exhaust fan 1 trouble41
Ozone exhaust fan 2 trouble43
Paper cooling fan trouble46
Development cooling fan 1 trouble47
Power cooling fan 3 trouble48
ADU section paper cooling fan 1 trouble49
ADU section paper cooling fan 2 trouble50
Process cooling fan 1 trouble51
Process cooling fan 2 trouble52
Process cooling fan 3 trouble53
Process cooling fan 4 trouble54
PS cooling fan trouble55
Process cooling fan troubleL6
10
Polygon motor trouble (LSU)L8
01
No full wave signal05
No full wave signal (PCU detection)20
Power controller communication troublePC
--
Personal counter not installedPF
--
RIC copy inhibit command receive.U1
01
Fax battery abnormality.U2
00
EEPROM read / write error (ICU)05
HDD / SRAM Flash / EEPROMdiscrepancy
10
SRAM user authentication index check sum error11
Counter check sum error (ICU)22
SRAM memory check sum error (MFP)23
SRAM memory individual data check sumerror (MFP)
24
SRAM memory user authentication counter check sum error25
Flash memory user authentication counter check sum error30
Production number data discrepancy (ICU PCU)50
HD section individual data check sum error (MFP)80
EEPROM read / write error (SCU )81
EEPROM check sum error (SCU)90
EEPROM read / write error (PCU)91
EEPROM check sum error (PCU)U5
00
SPF communication trouble11
DSPF random pick motor trouble16
SPF fan motor trouble30
SPF tray lift-up trouble31
SPF tray lift-down troubleU6
09
Side LCC lift motor trouble20
LCC communication trouble21
LCC transport motor trouble22
LCC 24V power abnormality23
A3LCC tray lock detection trouble(Reverse winding)
24
A3LCC tray lock detection trouble28
LCT1 paper feed position abnormality29
LCT1 lift-up trouble33
LCT2 lift-down trouble38
LCT2 paper feed position abnormality39
LCT2 lift-up troubleWWW.SERVICE-MANUAL.NET
38
SHARP Document Solution CentreTrouble Codes
U6
43
LCT3 lift-down trouble48
LCT3 paper feed position abnormality49
LCT3 lift-up trouble51
LCC incompatible trouble63
Manual feed tray lift-down trouble68
Manual feed tray paper feed positionabnormality
69
Manual feed tray lift-up troubleU7
50
Serial vendor communication trouble51
Serial vendor operation troubleU9
00
Communication trouble between the controller and operation pwbUC
--
-
Auditor NOT READYWWW.SERVICE-MANUAL.NET
SHARP Document Solution Centre
39 Job Log Error Codes
Error Job Log / Status Monitor Message Comment
0x0101
Print job is complete.0x0102
Print and store job is complete.0x0103
Store job is complete.0x0201
Hard disk full or memory full0x0204
Staple: No function0x0206
Staple: ProhibitedPlease ask your administrator.
0x020A
Punch: No function0x020C
Punch: Prohibited0x0216
The requested job could not be completed correctly due to the following
reason:
2-sided printing: Prohibited Please ask your administrator.
0x0219
The requested job is printed, but could not be stored due to the following
reason:
Retention printing:
Number of jobs exceeded the limit
0x021D
Selected input tray: Prohibited0x021F
Booklet printing: Incorrect paper size0x022C
Tandem Printing:Incorrect setting parameter
0x022D
The requested job could not be completed correctly due to the following
reason:
Tandem Printing: Not setting
0x0231
The requested job could not be stored to the selected folder due to the following
reason:
Document filing:
Selected folder does not exist The job is stored to the default folder.
0x0232
The requested job is printed, but could not be stored in the selected folder due
to the following reason:
Document filing:
Selected folder does not exist The job is stored to the default folder.
0x0233
Inserter: Incorrect output tray selection0x0236
The requested job could not be completed correctly due to the following
reason: Covers/Inserts: Prohibited
0x0237
The requested job is printed, but could not be stored in the selected folder due
to the following reason:
Document filing:
Incorrect folder password The job is stored to the default folder.
0x0238
The requested job could not be stored in the selected folder due to the following
reason:
Document filing:
Incorrect folder password The job is stored to the default folder.
0x0239
Disabling of Quick File Mode0x023A
Disabling of Sharing Mode0x023B
Disabling of Confidential Mode0x023C
Disabling of Storing to the selected folder0x023D
Disabling of Document Filing0x023E
The requested job is printed, but could not be stored due to the following
reason:
Disabling of Print Jobs Other Than Hold Job
0x023F
The requested job is stored to the
"Quick File" folder, but could not be printed due to the following reason:
Disabling of Print Jobs Other Than Hold Job
0x0240
Retention printing: Prohibited0x0241
The requested job is printed, but could not be stored due to the following
reason: Offset: Disabled
WWW.SERVICE-MANUAL.NET
40
SHARP Document Solution Centre
In document
SHARP MX-M850 Series Tech Handy Guide
(Page 34-40)