SPRING 2014
PRE-DEPARTURE
WORKSHOP
Pre-Departure Workshop Spring 2014
Administrative
&
Practical Matters
Financial Assistance:
•
OS-HELP Loans
OS HELP Workshops already finished
If you have not attended a workshop but would still like to apply for a loan,
contact [email protected] immediately or see us at our
drop in times 10-11 and 2-3.
OS HELP Loans
• Commonwealth government funded loans to assist with overseas study
• Apply for up to 2 loans over your lifetime, 1 per semester of overseas study
• You incur an OS-HELP debt that is repaid directly to
the Commonwealth Government in the same way and under the same conditions that a HECS debt is repaid.
• Borrow $2000, $4000 or $6,250 per semester in 2014
• Borrow $7,500 for study in Asia in 2014 and $1000 if studying an Preparatory Asian Language
OS HELP Loans
Eligibility
• A Commonwealth supported place (HECS)
• Undergraduate or postgraduate degree
• Australian citizenship
• Completed 48 credit points before overseas program
• At least 6 credit to be completed upon return
• See the government website:
Scholarships
• Global Exchange Scholarship – To be determined
• Notification date: August
• Payment date: After census date (29 August)
• ISEP Scholarships - $5000 (Brazil and Belgium)
• Notification date: August
• Payment date: After census date (29 August)
• AsiaBound Scholarships - $5000 (Hong Kong and China)
• Notification date: August
Financial Management Tips
Budget
Be aware of scholarship and OS-Help Loan payment dates Research Centrelink benefits
Banks and ATM
Local currency for your first couple of days Alternative means of funding
Enrolment
•
UTS Enrolment
UTS Enrolment
UTS Enrolment
• Ensure that you enrol in exchange subjects
• Follow your faculty instructions on how to do this
Host University Enrolment
Host University Enrolment
• Every university has different enrolment systems
• You may enrol in subjects before arrival or on arrival
• Enrol in the corresponding full time study load
• Remember UTS Census dates are still applicable while on exchange
Credit transfer to your UTS degree
No need to
update subject
approval form
Electives
Enrolment at
host uni upon
arrival
Subject
approval form
needed
Non electives
Subjects
change upon
arrival
Transcripts
Exchange Completed
Transcript to UTS International
Evaluation form sent to student to complete
Upon receipt of feedback, copy of transcript to Faculty and student
Results updated
Transcript to Student
Student presents transcript to UTS International, is given feedback
form to complete and return
Upon receipt of feedback, gives copy to Faculty
Results updated
Correspondence with UTS
• Use your UTS email address and check it daily
• This is an official means of UTS communication
• Empty your email account regularly
• Forward your UTS email to your regular alternative email address
• Include your name and student number in all email correspondence documents
Emergency Contact Details
Emergency contact details must be updated in
My Student Admin
Visas
Visas
•
Check with relevant consulates if you
need to apply for a visa for study, or for
travel
•
Keep all visa documents on you when you
travel
Tips
• Medical and Dental- have a check up before you leave
• Vaccinations
• Safety and Emergencies- what is the emergency number in your host country?
• Trip planning- book temporary accommodation, research transfers
• Attend ESAC events, check partner’s website, language courses- get involved!
• Leave emergency contact details with your family and close friends
Pre departure Guide
Your pre-departure guide contains:
• A complete Check list
• Register for ‘Smart Traveler’
• Specific information for graduating and International Students
• Information about extending your exchange
• Useful Contacts
UTS Travel Insurance
UTS Travel Insurance
Sadhna Sharma
Before you travel
– Ensure you have familiarised yourself with the country’s safety and
risks.
http://www.internationalsos.com/MasterPortal/default.aspx?content=landi
ng&countryid=55
Or
Call International SOS on Australia +61 2 9372 2468
– UTS Insurance does not cover countries that are rate “
high risk – do not
travel
”
– Confirm that your travel dates are approved by your faculty.
– Please advise [email protected] of any pre-existing medical
conditions.
– UTS Insurance can cover maximum 365 days from
the start date of travel based on the approval from
International Office.
– UTS Insurance does not cover you for private travel
before or after the approved period. You can
organise insurance from the link below:
http://www.fsu.uts.edu.au/insurance/types/privatetrav
el.html
Loss of Deposit & Additional Expenses
• Loss of any money paid in advance for airfares, accommodation etc. due
to cancellation, alteration or incompletion of travel.
Loss of deposit may occur due to:
• Serious sickness or injury to self – should be supported by medical
certificate
• Unexpected death or serious sickness or injury happening after the
commencement date of the travel of a close relative under the age of
80 years – should be supported by death certificate.
• Any other unforseen circumstances occurring during travel that are
not in your control – should have enough evidence of the
circumstance.
Cover includes:
• Overseas medical expenses, including overseas medical
evacuation expenses
• Ongoing medical expenses in Australia for 12 months
• Personal Items
• Missed transport connection
• Rental Car Excess
• Personal Liability
Excess:
• $200 on each and every claim, except medical claims
Claims Notification:
– Please notify of any event that may result in an insurance claim
via email
[email protected]
as soon as possible.
– You can lodge the claim later.
Overseas Medical Expenses
• All reasonable medical expenses incurred due to injury or sickness, resulting
in hospital, surgical or remedial treatment given or prescribed by a registered
and legally qualified medical practitioner.
•
Emergency Optical treatment
•
Emergency Dental treatment
•
Note:
– No cover is provided for normal or routine optical or dental treatment.
– No cover is provided for maintenance of a pre-existing medical condition
.Ongoing Medical Expenses In Australia
All reasonable medical expenses incurred due to injury or sickness, which was
first treated outside Australia during the period of approved travel by a
registered and legally qualified medical practitioner.
•
Exclusions:
•
Any expenses recoverable from any other source.
•
Medicare gap
•
Pre-existing condition/s
•
Travelling against medical advice
•
Expenses incurred for more than 12 calendar months after the date of
Injury
Personal Items
The policy covers accidental loss or damage of accompanied luggage, personal effects,
portable business equipment (including laptops and mobile phones) that occurred
during the approved travel period.
•
Includes:
•
Mislaid luggage by any carrier for more than 8 consecutive hours.
• Travel Documents for non-recoverable cost of replacing.
•
Credit Card Frauds
•
Money – cash, bank or currency notes, cheques etc
•
Exclusions:
•
Insurance does not cover any contractual liability for mobile phones
.Personal Liability
The policy covers damages, compensation and legal expenses up to a specified
amount for which you might become legally liable. This includes:
•
Bodily injury including death or illness of another person.
•
Loss or damage to property
Note:
•
Do not accept liability under any circumstance
•
Contact ISOS immediately
• Provide contact details of your travel co-ordinator or email
insurance@uts
.edu.auMajor Exclusions
• Travelling to unsafe countries. (DFAT level of 4 – Do not travel) • No cover beyond 365 days
• Pre-existing conditions
• Travelling against medical advice • Phone bills from stolen phones
• Loss of unattended personal items / luggage
• Pregnancy and childbirth / Sexually transmitted disease or HIV
• Medical expenses incurred more than 12 months after the date of injury • Medicare gap
• Cost of emergency return trip home if the Insurer is not notified before travel commences
• Any expenses recoverable from any other source
NOTE:
Excess of $200 will apply to each and every claim except Medical Claims.
To make a claim:
Contact Corporate Service Network (CSN) – refer to your Insurance Guide
• CSN (Corporate Services Network)
• Phone No: 02 8256 1760 • Email: [email protected] • Website: www.csnet.com.au
Insurer AHI – Policy Number 0029651
Insurance Claims – Dedicated Help Line
CSN (Corporate Services Network) Phone No: 02 8256 1760 Email: [email protected] Website: www.csnet.com.au Emergency Number International SOS Australia +61 2 9372 2468 Email: [email protected] Website: www.internationalsos.com
Call the nearest International SOS (ISOS) Centre London +44 20 8762 8008
Philadelphia +1 215 942 8226 Singapore +65 6338 7800
UTS membership number
12AYCA000095 http://www.internationalsos.com/MasterPortal/default.aspx?membnu m=12AYCA000095 UTS Insurance Ph: +612 9514 4788 or +612 9514 4670 Email: [email protected]
Insurer AHI – Policy Number 0029651
Insurance Claims – Dedicated Help Line CSN (Corporate Services Network)
Phone No: 02 8256 1760 Email: [email protected] Website: www.csnet.com.au
Emergency Number for ISOS
International SOS Australia +61 2 9372 2468 Email: [email protected] Website: www.internationalsos.com
Call the nearest International SOS (ISOS) Centre London +44 20 8762 8008
Philadelphia +1 215 942 8226 Singapore +65 6338 7800
UTS membership number for ISOS
12AYCA000095 http://www.internationalsos.com/MasterPortal/default.aspx?membnum=12AYCA000095 UTS Insurance Ph: +612 9514 4788 or +612 9514 4670 Email: [email protected]
Insurance- Contacts
International SOS Membership
Global Infrastructure
A network that works for you
• 27 assistance centres • 35 clinics • > 1 million cases • 16,000+ medical evacuations • Global information centre • 6 regional security centres • 90+ languages supported • 68,000+ certified providers • 50+ million bookings annually
International SOS Membership
Managing your travel risks
Pre
Incident Incident
Post Incident
Pre Incident Incident
Post Incident
International SOS Membership
Pre-departure
Travel or Assignment
Emergency
Prepare. Educate. Acknowledge Assist. Inform. Advise. Recommend. Act.
24/7 Advice and Assistance (Q & A)
• Access to online Country Guides • Access to online Security Information • Medical & Security Alerts
• 24/ 7 pre trip Medical & Security Briefs • Written Itinerary Brief (Travel Brief Q)
International SOS Membership
Before you leave, prepare yourself
Pre-departure
Member Tips:
Always carry your membership card in your wallet. You can call us reverse charges, if necessary.
Add the International SOS BlackBerry/ iPhone/ Android Application to your mobile phone
Call us anytime, anywhere at any of our Assistance Centers around the world
Save our Assistance Centre number to your mobile now:
Sydney + 61 2 9372 2468 Singapore + 65 6338 7800
Sydney +61 2 9372 2468 Singapore +65 6338 7800 Philadelphia +1 215 942 8226 London +44 20 8762 8008
Client Name University of Technology Sydney
Membership Type Corporate Comprehensive Access Membership Number 12AYCA000095
International SOS Membership
Prepare yourself before travel
Pre-departure
International SOS Membership
Prepare yourself before travel
Pre-departure
Prepare. Educate. Acknowledge
Overview
Country Guides
Security Information
Portal
Find out about:
Medical Alerts & Security Alerts Pre trip Medical & Security Advice Vaccinations
Medical & Security Risk Rating Emergency Contact Numbers Cultural Tips
Voltage and Plug Information Extreme Weather
Civil Unrest
Political Elections/ Protests Terrorism
International SOS Membership
Prepare yourself before travel
Pre-departure
Prepare. Educate. Acknowledge
Medical &
Security Alerts
International SOS Membership
Prepare yourself before travel
Pre-departure
Prepare. Educate. Acknowledge
Still have questions, or travelling to a high/ extreme risk destination…
Call the Assistance Centre for a pre travel Medical or Security Brief
Some examples of what is covered in a travel brief: • Extreme weather
• Problems with road and rail infrastructure, like washed away roads, traffic jams, poor infrastructure • Threats of strikes from airlines, and other industrial action
• Disease outbreaks
• Potential problems or limitations of the medical infrastructure, such as lack of medication • Threats of Terrorism, such as whether Westerners or Western companies will be targeted • Heightened security at check points, like at airports or train stations, due to increase threats
Email your itinerary & travel brief questionnaire to the Assistance Centre for a Written Itinerary Brief
International SOS Membership
Your Pre Departure Checklist
Pre-departure
Prepare. Educate. Acknowledge
Travel Documentation & Resources
Security
International SOS Membership
Your Pre Departure Checklist
Pre-departure
Prepare. Educate. Acknowledge
• 24/7 advice and assistance through 27 Assistance Centres – medical, security and general travel
• Are not feeling well
• Need a referral for a doctor, dentist or other care • Hear of travel disruption affecting your itinerary
• Hear of adverse weather or a natural disaster that impacts your itinerary
• Feel unsafe, hear of riots or protests outside your hotel / place of business
• Require a language translator, even in a cab • Need prescriptive medication
• Your wallet /passport/ identification documents are lost or stolen
• Are the victim of a theft or assault
International SOS Membership
Travel or Assignment
Assist. Inform.
• 24/7 decision and crisis management support • Step-by-step Security instructions and advice to ensure your safety
• Hospitalisation and medical monitoring (including upfront payment to ensure emergency admission) • Deployment of International SOS staff on site for emergencies and emerging situations
• Help to identify all employees in affected locations • End to end operational and logistical management of medical or security evacuations stages
• Liaising with your family and UTS • Post-incident follow-up
International SOS Membership
Emergency
Advise. Recommend. Act.
