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Transforming IAM:

The New Business Intelligence Connection

a gartner for it leaders summit

November 15 – 17 • San Diego, CA • gartner.com/us/iam

Gartner

Identity & Access

Management Summit 2010

KEYNOTES Andrew Nash Senior Director of Identity Services PayPal Chris Hansen Correspondent Dateline NBC

Leverage IAM for business intelligence.

Deliver effective IAM in the cloud.

Meet regulatory compliance needs.

Advance your IAM program.

Earn valuable ISC2 and ISACA CPE credits.

Bill Hostmann

Vice President and Distinguished Analyst Gartner Research

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November 15 – 17 • San Diego, CA • gartner.com/us/iam

2

Gartner Identity & Access Management Summit 2010

Get ready to move beyond security.

Your IAM program can lead the way in

business intelligence, regulatory

compliance and transparency.

Summit Overview

Benefits of Attending

2

Summit Overview

3

Benefits of Attending

4

Keynote Sessions

5

Meet the Analysts

6

Agenda Tracks

7

Summit Highlights

8

Agenda at a Glance

10

Solution Showcase

11

Registration

Cloud. SaaS. Compliance.

New IAM challenges can mean real

opportunities—if you’re prepared.

• IAM and SaaS

• IAM for the cloud

• IAM and virtualization

• IAM as a source of

business intelligence

• IAM project

management

• IAM marketplace

mergers

• IAM governance

• IAM and regulatory

compliance

• New privacy

requirements

• Economics of identity

management

• Authentication best

practices

Hot

topics

Table of

contents

Discover how IAM can contribute

valuable BI insight

The next major transition will advance IAM from mere IT infrastructure to rich resource for business intelligence and global efficiency. This year’s summit will examine the ways you can benefit from the coming changes:

• Keynotes exploring the ways that IAM can deliver business intelligence

• A full track examining the major trends transforming today’s IAM • New leading-edge IAM case studies illustrating best practices • Four Net IT Out high-speed sessions on products, vendors

and more

• Roundtables on identity federation, analytics, authentication and more

• New IAM scenario: a big-picture look at IAM in the next five years

• Full foundational track on building your IAM program • New workshop on selling your IAM program across

the organization

• Insight on cloud, SaaS, compliance and leveraging your IAM program in innovative new ways

Stay ahead of trends transforming IAM

When you attend the Gartner Identity & Access Management Summit, you acquire insight that benefits your IAM program as well as the overall business, in ways that go beyond security imperatives.

• Use IAM’s inherent resources—data generated through monitoring identity and access—to benefit the business and improve business decisions.

• Acquire the tools, strategies and insight you need to deliver more IAM value.

• Maximize resources by using the latest IAM program maturity model.

• Create a more accountable and transparent organizational culture.

• Align compliance and risk management strategies with business goals.

• Be ready for new regulatory compliance, privacy and e-discovery requirements.

• Understand technology readiness of alternative IAM delivery methods presented by SaaS, cloud computing and virtualization.

• Deliver greater business value through innovative new ways to leverage your IAM infrastructure.

• Demonstrate IAM value to gain support from business leaders across departments.

• Anyone responsible for IAM

programs

• CISOs, CSOs and

their teams

• CIOs and other IT executives

• Vice presidents,

directors and managers of information security

• Network security executives

and directors

• IT/IS directors and managers

• Enterprise architects

and planners

• E-commerce executives

• Finance executives and

risk managers

Who should

attend

Prepare to benefit from the next IAM

As compliance issues mount and enterprises move to the cloud and SaaS, identity and access management strategy must evolve quickly to keep up. At the same time, IT and business leaders are beginning to recognize the business intelligence potential hidden within IAM-generated data. Together, these transitions are bringing on a busy and challenging time in IAM.

The Gartner Identity & Access Management Summit is an essential resource for the research that will shape the most successful IAM programs. At this year’s event, we’ll address both the practical side of IAM—how to move your IAM program to the next stage in the maturity cycle—and innovative new ways to leverage IAM data to deliver greater business value and satisfy growing regulatory imperatives.

In just two and a half days, you’ll get the information, tools and insight you need to evaluate your IAM program, move toward the next level in maturity and prepare for the next major IAM transition—to move from enabling business with IT infrastructure to delivering business value with critical business intelligence.

Identity management is the top security project

priority for 2010, according to a recent Gartner

CIO survey.

We’re delighted to offer exclusive Burton Catalyst Insights research tailored to the needs of today’s IAM professional. Burton specializes in providing practical, in-depth technical advice to IT professionals. This dedicated track will cover IAM vendors, technologies, infrastructure, architecture and other essential topics.

With the inclusion of Catalyst Insights, attendees can experience the best of two worlds: the strategic vision of Gartner research coupled with the technical insight of Burton. The end result: a 360-degree view of the challenges and trends within identity management.

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4

Meet the Analysts

Keynote Sessions

Chris Hansen Correspondent Dateline NBC

Keynotes

Online Crime: From Sexual Predators to

Financial Predators to Information Predators

Presenter: Chris Hansen

Chris Hansen is a correspondent for NBC News’ “Dateline NBC.” Hansen’s varied reports have stirred interest in both international and national issues. In September 2004, Hansen began his breakthrough investigative reporting on online sexual predators. In April 2007, he reported for “To Catch an ID Thief,” an unprecedented investigation into the massive billion-dollar epidemic of identity theft. Using “Dateline’s” signature hidden camera techniques, the report followed the trails of an international identity theft ring, capturing for the first time on network television how the crime works and some of the people who may be behind the process.

Transforming IAM: The New

Business Intelligence Connection

Presenter: Bill Hostmann

As IAM’s role transitions from a utility to an active participant in day-to-day business, one need only look to the CIO’s list of strategic initiatives to see opportunities for IAM to deliver more business value. Business intelligence (BI) can take advantage of the wealth of information and knowledge that IAM has gathered about the identity and access experience to improve business recommendations. To tap this potential, it’s important to examine and understand:

• The business value of BI initiatives

• How BI solutions are developed and deployed • How IAM information can directly address BI needs

PayPal and the Evolution of Consumer Identity

Presenter: Andrew Nash

PayPal is in a unique position as a mass processor of consumer financial transactions. Andrew Nash will discuss how PayPal’s approach to consumer identity has evolved, and PayPal’s strategy for the future, including identity federation, user-centric identity and identity-proofing.

These leading Gartner analysts will be on-site to present their latest research and

insight on identity and access management, the coming business intelligence

connection, and how to be ready for it. Plan to network with the analysts and

schedule a one-on-one meeting to discuss your particular IAM needs.

Focus areas: identity and access management; user provisioning; password management; security awareness Focus areas: infrastructure; application and data protection; application development; cloud computing

Lori Rowland

Managing Vice President

Mark Nicolett

Vice President and Distinguished Analyst

Earl Perkins

Vice President

Avivah Litan

Vice President and Distinguished Analyst

Neil MacDonald

Vice President and Gartner Fellow

Bill Hostmann

Vice President and Distinguished Analyst

Gregg Kreizman

Director

Ant Allan

Vice President Bob Blakley Vice President Perry Carpenter Director

Joseph Feiman

Vice President and Gartner Fellow

Ray Wagner

Managing Vice President

Andrew Nash

Senior Director of Identity Services PayPal

Bill Hostmann

Vice President and Distinguished Analyst Gartner Research

Focus areas: identity and access management; authentication; shared and superuser account management Focus areas: business intelligence best practices; market technology and trends; BI competency center

Focus areas: IAM; password management; enterprise SSO; ID federation; user- centric ID; electronic signature Focus areas: consumer authentication; fraud; ID theft; identity networks; PCI

Focus areas: Windows security; host-based intrusion prevention systems; endpoint security; service-oriented application security Focus areas: vulnerability; patch and configuration management; security event management

Focus areas: IAM; user provisioning; role management; entitlements management; energy and utilities security; ID intelligence

Focus areas:

provisioning; identity and access governance; identity market trends

Focus areas: IAM; Web access management; ID federation; digital rights management and encryption; Web services security

Great opportunity to reflect on where you are and to

network with others at different points on the journey.

— 2009 Gartner Identity & Access Management Summit attendee

A compact,

information-filled event that will provide

anyone, from novice to

expert, insight into IAM.

— 2009 Gartner Identity & Access Management Summit attendee

Focus areas: privacy; identity management; authorization, authentication; biometrics

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November 15 – 17 • San Diego, CA • gartner.com/us/iam

6

Gartner Identity & Access Management Summit 2010

Agenda Tracks

Summit Highlights

Foundation and Maturity: Moving to the

Next Level

IAM requires good process foundations and mature solutions to be truly effective. Covering every level of the maturity cycle, this track will provide the tools and insight you need to launch a new IAM program effectively, or advance and improve an existing implementation. Foundational programs will cover IAM architecture, vendor selection and project management, while case studies and rapid-fire, Net IT Out sessions will provide perspective on the building of an effective IAM program.

Services and Intelligence: What’s Next in

IAM Solutions

IAM practitioners are spending more time on two key areas: evaluating alternative means of delivery and striving to benefit from the wealth of knowledge locked in IAM systems. This track focuses on a range of important new trends in IAM technologies and services, from the IAM needs of cloud-based computing to the services that use IAM in new ways to repurpose its data for greater business value. Case studies will look at early adopters, while rapid-fire sessions will cover pitfalls and roadblocks to acceptance and adoption.

Delivering for the Business: Leveraging IAM for

Greater Business Value

The purpose of IAM is to enable business, not to deploy technology or embark on endless programs to structure access. This program of analyst presentations, case studies and roundtable discussions will explore the final phases of IAM maturity: transforming IAM from IT administrative tool to full participant in enterprise business intelligence. We’ll look at the potential value of IAM-generated business intelligence and identify important steps you should take now to benefit from this transition.

New! Burton Catalyst Insights

As businesses interact with more partners, contractors and customers, requirements for identity management functions are changing. Businesses increasingly need to depend on outside sources of identity information and intelligence. New identity management architectures and businesses are arising in response to this need. This track will highlight the specific changes occurring in identity management technologies and business structures to support dynamic, federated enterprises.

Dozens of new analyst sessions

Four tracks and dozens of analyst sessions, keynotes, roundtable discussions, workshops and more give you our very latest IAM research.

Network with peers in IAM and BI

We make the most of this premier gathering of IAM professionals by giving you numerous opportunities to meet, network and learn from each others’ experiences. Three breakfasts, two luncheons and a reception, plus analyst-user roundtables facilitate connections.

End-user case studies

The best way to understand the new potential of IAM is to hear firsthand how top companies succeed. Ask questions and hear the details from those directly involved.

New! Net IT Out sessions

In these rapid-fire sessions, our analysts take on everything from SSO and fraud detection vendors to how to deal with virtualized data centers.

Solution provider sessions

On-site solution providers invite their top customers to present firsthand case studies of recent implementations.

Custom tracks for five key industries

In addition to virtual agendas targeting advanced, foundational, strategic and practical sessions, we offer virtual agendas for five key industries:

• Energy and utilities • Financial services • Healthcare • Government • Manufacturing

Visit the Agenda Builder at gartner.com/iam to view session details and suggested tracks.

Need to demonstrate the value of

your attendance?

We can help! Our customizable Attendee Justification Toolkit includes a letter to your manager, ROI worksheet, trip report and post-event brief. Download your Attendee Justification Toolkit at gartner.com/us/iam.

Unlimited access to presentation materials

As an attendee, you have online access to presentation materials from every analyst session. This valuable resource lets you review key sessions, catch up on those you missed and share valuable insight with colleagues.

Four tracks address the breadth of

IAM priorities

Our comprehensive program is designed to give you the tools and insight you need now, whether you are building your IAM program or preparing a mature program for the changes and opportunities ahead.

Why Gartner

Gartner produces the world’s leading technology conferences for CIOs, IT leaders and senior executives. Gartner events equip you with the knowledge, insight and advice you need to create the most effective technology strategy and become more successful in your role. Get immediate answers to your pressing challenges through:

• Direct access to the

world’s leading technology research—stimulating presentations, interactive workshops and one-on- one meetings with Gartner analysts

• Networking and interaction

with decision makers from organizations spanning every industry and

government sector through our analyst-user roundtable discussions

• Real-life end-user case

studies and global best practices

• The latest product

demonstrations, hands-on experience and in-depth discussions with product experts from today’s leading technology providers and those driving the innovations

of tomorrow

Whether you’re a Gartner client or not, attending any of our 70-plus global events is simply the most cost-effective and time-efficient way to stay on top of what’s current, grow your leadership skills, expand your

professional network and accelerate your success.

Analyst-user

roundtables

Participate in a valuable exchange of information and ideas with your peers at these popular informal discussions moderated by Gartner analysts. Benefit from others’ experiences and make valuable connections across industries in five sessions covering some of today’s hottest topics in IAM, including:

• Authentication

• IAM intelligence and analytics • SSO and identity federation • IAM issues in government • Customer identity and

authentication issues in financial services • IAM issues in energy

and utilities

Sit down with a Gartner analyst for 30 minutes of private discussion on the IAM topic of your choice. Vet your strategy, ask questions and get input on your next big decision. To reserve your one-on-one session, visit the Agenda Builder at

gartner.com/us/iam or the One-on-One Desk on-site at the conference.

Gartner analyst

one-on-ones

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8

6:00 p.m. Orientation and Welcome Reception

Monday, November 15

7:00 a.m. Registration 7:00 a.m. Networking Breakfast

8:00 a.m. Welcome and Introductions Ray Wagner, Earl Perkins

8:15 a.m. K1. Opening Keynote Transforming IAM, The New Business Intelligence Connection Bill Hostmann S Track A

Foundation and Maturity: Moving to the Next Level

Track B

Services and Intelligence: What’s Next in IAM Solutions

Track C

Delivering for the Business: Leveraging IAM for Greater Business Value

Track D

Catalyst Insights* Analyst-User Roundtables*

(End-users only) Workshops* (End-users only)

9:30 a.m. A1. IAM Scenario Ray Wagner S

B1. Identity and Access Intelligence (IAI)

Earl Perkins S

C1. The Future of Information Security Is Context- and Identity-Aware

Neil MacDonald S C

10:45 a.m. Solution Provider Sessions 11:45 a.m. Solution Showcase Lunch Reception

1:45 p.m. A2. IAM Foundations: Building Your IAM

Program Perry Carpenter B2. Security Information and Event Management Enables Identity Intelligence

Mark Nicolett

C2. Delivering IAM to Enterprise Customers and Partners Avivah Litan

AUR1. IAM Issues in Government Gregg

Kreizman WK1. IAM Program Maturity AssessmentAnt Allan, Ray Wagner

3:00 p.m. Solution Provider Sessions

4:15 p.m. A3. IAM Foundations: Architecture for IAM

Gregg Kreizman

B3. From Security Silos to Enterprise Security Intelligence Joseph Feiman S

C3. Case Study: Driving Identity Management, Access and Security in a Global Enterprise Dr. Richard Frost, Global Director of Systems Development, General Motors C

AUR2. IAM Issues in Energy and Utilities

Earl Perkins WK2. Getting Your IAM Business Plan Off to a Good Start Perry Carpenter

5:30 p.m. K2. Guest Keynote PayPal and the Evolution of Consumer Identity Andrew Nash, Senior Director of Identity Services, PayPal

6:30 p.m. Solution Showcase Reception

Tuesday, November 16

7:15 a.m. Registration

7:15 a.m. Networking Breakfast by Industry

8:15 a.m. K3. Guest Keynote Online Crime: From Sexual Predators to Financial Predators to Information Predators Chris Hansen, Correspondent, Dateline NBC

9:30 a.m. A4. IAM Foundations: Assessing the Maturity of Your IAM Program

Ant Allan S

B4. Microsoft and IAM Neil MacDonald C4. Innovative Plumbing: Five Out-of-the-Box Ideas for Leveraging Your IAM Investment in Unexpected Ways Perry Carpenter S

D1. Economics of Identity Management

Bob Blakley

AUR3. QA Session: SSO and Identity Federation Gregg Kreizman, Ray Wagner

VUR: Novell

10:45 a.m. Solution Provider Sessions 11:45 a.m. Solution Showcase Lunch Reception

1:45 p.m. A5. IAM Foundations: IAM as Process

Earl Perkins S

B5. Managing Identity in the Cloud

Gregg Kreizman S C

C5. Case Study: IAM Software Prerequisites for a Secure Smart Grid Andy Bochman, Energy Security Lead, IBM Rational

D2. Breaking Down Provisioning

Lori Rowland

AUR4. Customer Identity and Authentication Issues in Financial Services Avivah Litan; Andrew Nash, Senior Director of Identity Services, PayPal

VUR: Oracle

3:00 p.m. Solution Provider Sessions

3:45 p.m. A6. IAM Foundations: Best Practices for

User Administration Perry Carpenter B6. Case Study: Developing Identity and Access Management Solutions for the New Cyber Landscape Mohammad Khattak,Senior Associate, Booz Allen Hamilton

C6a. Net IT Out: Choosing SSO Products

and Vendors Gregg Kreizman D3. New Directions in Provisioning Bob Blakley C AUR5. QA Session: Authentication Ant Allan

4:15 p.m. C6b. Net IT Out: Choosing Consumer Authentication and Fraud Detection Vendors

Avivah Litan

5:00 p.m. K4. Gartner Keynote Gartner Guru Panel: Identity, Security and Business Intelligence Joseph Feiman, Bill Hostmann, Neil MacDonald, Mark Nicolett, Earl Perkins S

Wednesday, November 17

7:00 a.m. Breakfast With the Analysts

8:00 a.m. A7. IAM Foundations: Best Practices for

Authentication Ant Allan B7. Case Study: From On Campus to the Cloud, Identity Management as a Service Dr. Ahmed El-Haggan, Coppin State University C

D4. Identity Assurance Bob Blakley AUR6. QA Session: User Administration, Provisioning, Roles and Entitlements

Perry Carpenter, Earl Perkins P

9:15 a.m. Solution Provider Sessions

10:00 a.m. C8a. Net IT Out: Identity in Next-Generation Virtualized Data Centers Neil MacDonald

S C

D5. IdM Governance: Team and Tools

Lori Rowland AUR7. QA Session: IAM Intelligence and Analytics Mark Nicolett, Earl Perkins WK3. IAM Program Maturity Assessment Ant Allan, Ray Wagner (repeat session)

C8b. Net IT Out: Will Your Job Vaporize Into the Cloud? Joseph Feiman S C

11:15 a.m. K5. Closing Keynote The Dark Side of IAM Gartner Team

Foundational sessions: Practical:P Strategic:S Cloud:C

Use the Agenda Builder to create your own custom summit curriculum prior to the event. You can even customize your agenda via your mobile phone and sign up for RSS alerts.

Get started at gartner.com/us/iam.

* Preregistration required

Foundational sessions: These sessions help build a firm foundation and advance your skill set, regardless of the area in which you work. By understanding and mastering fundamentals you lay the groundwork for future success.

Practical sessions: How-to’s, do’s and don’ts, and best practices—pragmatic content with a focus on tactical information that you can apply immediately.

Strategic sessions: These sessions provide the guidance you need to support strategic decision making.

Cloud sessions: These sessions provide advice on how best to support and manage the cloud.

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November 15 – 17 • San Diego, CA • gartner.com/us/iam

10

Gartner Identity & Access Management Summit 2010

Solution Showcase

Registration

Three easy ways to register

Web: gartner.com/us/iam

Phone: 1 866 405 2511

E-mail: [email protected]

Gartner event tickets

We accept Gartner conference tickets as full payment. If you are a client with questions about tickets, please contact your Gartner account manager.

Bring your team. Reap the benefits!

Not only will you divide and conquer by having your team attend all the conference sessions and maximize learning, but you’ll have the opportunity to invite a Gartner analyst to facilitate a team discussion or advise you on strategic initiatives and key projects. We’ve designed a program that will help teams of four to 25 maximize the conference experience while on-site and long after the event is over.

Team benefits include:

• Team meeting with a Gartner analyst (end users only) • Optional team meeting(s) with select executives from vendor

organizations

• Advice and support on building personalized agendas

• 10+ free multimedia sessions from Gartner Events on Demand • Complimentary team lounge and meeting space

• Concierge service, pre-event and on-site

Team discounts on registration rates:

4 for the price of 3 7 for the price of 5 12 for the price of 8

Interested in becoming a Gartner client?

Phone: +1 203 316 1111

E-mail: [email protected] The most efficient and effective way to research the latest technologies and vendors is on-site

at the summit. Meet with knowledgeable representatives from today’s leading solution providers across IAM and BI, all under one roof.

• Review their most recent case studies with those directly involved.

• Get answers to your specific questions, then follow up in a vendor one-on-one meeting. • Create a shortlist of top vendors and technologies.

Special Gartner

hotel room rate:

$199 per night

We have reserved a limited block of rooms at the Sheraton San Diego Hotel & Marina. As these rooms can only be held until October 18, we

recommend you contact the hotel now. To obtain the special Gartner rate, inform the hotel that you are attending the Gartner Identity & Access

Management Summit when you make your reservation.

Sheraton San Diego Hotel & Marina

1380 Harbor Island Drive San Diego, CA 92101 Phone: +1 619 291 2900

sheraton.com

Early-bird price:

$1,795

Save $300. Applies if credit card payment is received by October 13.

Fee includes conference attendance, documentation and planned functions. Standard price: $2,095.

Platinum

Sponsorship opportunities

Silver

Alert Enterprise Arcot Systems, Inc. ArcSight

Authentify Aveksa, Inc.

Sponsors

(as of August 31, 2010)

Sign up for the Gartner Security & Risk Management Insider

The Gartner Security & Risk Management Insider is a monthly e-mail newsletter featuring insight, industry data and best practices from Gartner research. Newsletters often include:

• Complimentary Gartner research • Webinars and podcasts

Sign up at gartnerinfo.com/eventsinsider. . Stephen Gibertoni Director Gartner Events +1 203 316 6360 [email protected] John Forcino (Companies A–M) Account Manager Gartner Events +1 203 316 6142 [email protected] David Sorkin (Companies N–Z) Senior Account Manager Gartner Events +1 203 316 3561 [email protected]

AuthenWare is a leading second-factor authentication software provider. Our unique tokenless system combines keystroke dynamics, behavioral and environmental characteristics to minimize identity theft, web fraud and system vulnerability. Millions of people use our products every day across industries such as financial services, government, healthcare, telecommunications and retail. authenware.com

CA Technologies (NASDAQ: CA) is an IT management software and solutions company with expertise across all IT environments – from mainframe and distributed, to virtual and cloud. The majority of the Global Fortune 500 relies on CA Technologies to manage evolving IT ecosystems. ca.com

Cyber-Ark® Software is a global information security company that specializes in protecting and managing privileged users, applications and highly-sensitive information to improve compliance, productivity and protect organizations against insider threats. With its award-winning Privileged Identity Management (PIM) and Highly-Sensitive Information Management software, organizations can more effectively manage and govern application access while demonstrating returns on security investments. Cyber-Ark works with more than 650 global customers, including more than 35 percent of the Fortune 50. cyber-ark.com

The Quest One Identity Solution simplifies identity and access management by reducing the number of identities, ensuring their security and automating administration of multi-platform systems without additional infrastructure. Quest One addresses the challenges of identity and access management in your heterogeneous environment, enabling you to improve efficiency, security and compliance. quest.com

RSA, The Security Division of EMC, is the premier provider of security solutions for business acceleration, helping the world’s leading organizations succeed by solving their most complex and sensitive security challenges. RSA’s information-centric approach to security guards the integrity and confidentiality of information throughout its lifecycle - no matter where it moves, who accesses it or how it is used. rsa.com

IBM Security Solutions. Secure By Design. Through world-class solutions that address risk across the enterprise, IBM helps organizations build a strong security posture that helps reduce costs, improve service, and manage risk.

ibm.com

• Upcoming events and special offers • Survey and poll results from peers

Beta Systems BeyondTrust Software Centrify Corporation Courion Corporation Deloitte

Fischer International Identity Hitachi ID Systems, Inc. Lighthouse Computer Services Omada

Passlogix, Inc.

PriceWaterhouseCoopers LLP Radiant Logic, Inc.

SailPoint

THYCOTIC SOFTWARE UnboundID Corp.

For more information e-mail [email protected] or contact your Gartner account manager.

Premier

Oracle (NASDAQ: ORCL) is the world’s most complete, open, and integrated business software and hardware systems company. Oracle is recognized as a leader in the development of Identity Management solutions. With the industry’s first Service-Oriented Security, unparalleled integration, and intelligent compliance, Oracle Identity Management 11g represents breakthrough industry advances. Learn more at oracle.com/identity. oracle.com

Special government rate available: $149

Novell offers a compelling set of identity management and security management solutions that help ensure organizations are compliant and secure. Novell’s industry leading products enable the identity infused enterprise and light a clear path from log management to complete, real-time security information and event management and user activity monitoring. novell.com

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Identity

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Summit

2010

Transforming IAM: The New Business Intelligence Connection

Pr

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• New! Pr

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eal-world case studies

• New! Hands-on workshops and peer

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• New! Highly informative Net IT Out sessions • New! Burton Catalyst Insights • Dozens of analyst sessions • V

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W eb : ga rt ne r.c om /u s/ ia m P ho ne : 1 8 66 4 05 2 51 1 E -m ai l: us.r egistration@eventr eg.com © 2010 Gartner

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References

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