journey to a hybrid cloud

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journey to a hybrid cloud

VI015SN

Virtualization and Automation

Jim Sweeney, CTO GTSI

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about the speaker

Jim Sweeney

GTSI, Chief Technology Officer

 35 years of engineering experience

 Recently led GTSI Virtualization Consulting Group

 Member of TechAmerica Cloud2 Commissions

− Federal and State and Local

 Featured speaker at over 35 government and industry trade shows on cloud computing and server and desktop virtualization

@Jim_Sweeney

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 Definition of Cloud

 Cloud Types

 Service Definition

 The GTSI Cloud Maturity Model

− Consolidate

− Virtualize

− Automate

− Utility

− Cloud Computing

 Summary

agenda

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Cloud computing is a pay-per-use model for enabling convenient, on-demand network access to a shared pool of configurable and reliable resources (networks, servers, storage, applications,

services) that can be rapidly provisioned and released with minimal consumer management effort or service provider interaction.

- (NIST definition)

defining cloud computing

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why cloud, why now?

Major shift in information technology architecture, sourcing and services delivery

 IT applications and services structured and accessed as

needed through virtualized architectures, either internally or through service providers

Convergence of Internet technologies, virtualization and IT standardization

Major qualities of cloud computing:

 On-demand self service

 Ubiquitous network access

 Location-independent resource pooling

 Rapid elasticity

 Pay-per-use

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Platform-as-a-Service (PaaS) Infrastructure-as-a-Service

(IaaS)

Software-as-a-Service (SaaS)

Public Cloud (external)

Hybrid Cloud Virtual Private Cloud

(3^rd Party)

On-Premise Private Cloud (Internal)

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A ‘service’ is a means of delivering value to customers by

facilitating outcomes customers want to achieve without the ownership of specific costs and risks.

- (ITIL definition)

definition of a service

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1. Definition

− Service definition is the most important element of the ITSM. Non-functional requirements, such as service availability, performance, accuracy and security, must also be considered.

2. Publication

− Once defined, the definition is published in a service catalog. The goal of the service catalog is to create a vehicle that enables users to proactively select the IT services that best suit their needs.

3. Request Model

− A service provider interacts with end users or business units through the end- user request model or the subscription model. The end-user request model enables the user to select services from a published catalog. The goal is to automate!

service creation process

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4. Provisioning

− IT service provisioning enables the automated delivery of services selected from a catalog, such as setting up an email account, installing software or providing access to a specific application.

5. Measurement

− Measurement enables agencies to meter service consumption for billing, monitor automated service levels and deliver detailed service usage reports.

6. Cost Recovery Process

− Cost recovery or chargeback takes many forms.

service creation process (cont.)

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GTSI cloud computing maturity model

(or how to build our own private cloud)

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 On-demand self-service

 Ubiquitous network access

 Location-independent resource pooling

 Rapid elasticity

 Infrastructure scalability

 Measured service

 Multi-tenancy

 Trusted, secure and reliable

 Separation of applications from underlying infrastructure

 Standards-based

key characteristics of cloud computing

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GTSI cloud computing maturity model

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step 1: consolidation

The road to cloud computing begins with

consolidation, modernization and virtualization.

 Use virtualization or high-performance computing

 Reduce redundancy and wasted space

 Improve speed of critical processes

 More flexibility for on-demand computing

 Unified fabric gives all servers (physical and virtual) access to the SAN

 Infrastructure modernization fosters communication between legacy and newer systems, allowing interoperability required for cloud

 Modernization enhances security

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step 2: virtualization

Create an abstraction of your IT environment to allow resource pooling and sharing.

 Virtualization needs to happen at each level of infrastructure stack (servers, storage, network, desktop and applications) to enable cloud computing

 Aggregation of all IT resources turns them into a unified logical resource shared by all applications

 Decouples physical IT infrastructure from the applications and services being hosted, making it portable and moveable on- demand within IT environment

 Improves flexibility, speeds up service provisioning and reduces downtime

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virtualization

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traditional data center

A single OS and application dedicated to a single server and storage device

On average, servers are running at 10-15% capacity

For every watt (1) of power to a server, it takes 1.25 watts to

cool it

Source: Gartner

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server consolidation

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virtual machine migration

Moves running virtual machines from one host to another while maintaining continuous service availability

 Enables continuous workload consolidation

 Enables zero-downtime maintenance

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high availability (HA)

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dynamic resource scheduling (DRS)

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step 3: automation

Automate your IT environment to make it adaptive, secure and repeatable.

 Aligns agency operations with agency mission

 IT processes controlled by dynamic and trusted policies

 Provisioning and IT automation helps remove manual labor requirements for run-time operation of data center

 Adopt a multi-layered defense strategy to ensure confidentiality and integrity of sensitive data

 Develop availability guarantees and penalties

 On-demand reallocation of computing resources

 Run-time response to capacity demands

 Trouble-ticket response automation

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implications for service assurance stakeholders cloud impacts technology and roles/responsibilities

Executive

Applications Performance Management

 Orient around business

 Focus on full life cycle

 Use real transactions and end user experience

 Expand environments and application types

Service Operations Management

 Focus on real time

 Prioritize and escalate according to business criticality

 Keep multiple systems synchronized

Infrastructure Management

 Service and application aware

 Protect QoE, not just QoS

 Further leverage IaaS

 Understand network behavior and usage

Executive

 Must not be the last to know

 IT information more relevant to making better business decisions

 IT more responsible for business outcomes

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step 4: utility

Enable self-service and metering in your IT environment.

 Computing model now resembles a utility

 No intermediary between consumer of a resource and processes for acquisition and allocation of resources

 IT becomes an on-demand service in a fully virtualized environment

 Strict SLAs developed and enforced to address such concerns as performance, downtime, provisioning, security, backup and recovery

 Risks, vulnerabilities and incidents are tightly managed

 Situational awareness provides ability to access and analyze the raw data from disparate sources by putting a context around an event

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automated service delivery and management

Virtual Resource Manager

Deliver Manage Report

Track

Policy-Based Workflow Automation & Integration

Organize

Compute Infrastructure

Business Requirement

s User

s

Agency Policies

Existing Management Ecosystem

Operational Monitoring CMDB

Asset Management License

Management Work

Orders

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current state of IT service delivery

Acquisition Approval

Issue Purchase Order

Handle Shipment

Install HW

15.0

240.0

Min

Document the Request

Approve Request

Issue Work Order

Feedbac k Results

60.0

30.0

15.0

Min

Install OS

Install Application

& DB

Configure Settings

Load Data 240.0

240.0

Min

Adjust Firewall Settings

Apply Access Control

Start Security Monitoring

Apply Threat Protectio n

15.0

Min

Update CMDB, Asset DB, Licenses Apply Monitoring Controls

Apply Backup Schedule

Apply Patch Control

15.0

Min

Apply SLA Context

Trigger collection of SL data

Track Service Usage

Collect Chargeback Data

15.0

Min

Issue RFC

Change Impact Assessment

Authorize &

Document Changes

Test &

Execute Change

15.0

120.0

Min

Request

Service Provision

HW Install

SW Secure

Data

Apply Management

Controls

Formalize Service

Bring Service into Production

15.0

Total Cycle Time: Days? Weeks? Months?

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CA Automation Suite for Clouds

CA Automation Suite for Clouds key capabilities include:

 Self-service portal and service catalog with native multi-tenancy and preconfigured, automated workflows and service definitions

 Service metering and billing that supports fixed or usage-based pricing, a billing and financial reporting engine and integrated chargeback

 Dynamic resource and workload management that supports shared, pooled resources that can be dynamically scaled

 Flexible, on-demand provisioning: policy-based automation across physical, virtual and cloud environments supports public, private and hybrid cloud architectures and rapid server

imaging

 Automated discovery, configuration and compliance management help streamline and simplify resource-intensive and error-prone configuration and compliance management processes

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self-service (think iTunes)

 Preconfigured, automated workflows and service definitions span heterogeneous

infrastructure for private cloud services via a catalog

 Self-service portal and service catalog lets users quickly and securely provision and de-provision their own resources and services

 Native multi-tenancy enables publication of standardized services across multiple catalogs, and control using role-based permissions and workflows

Request

Request Portal

Empower users with self-service

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CA Automation Suite for Clouds service metering and billing

 Supports fixed or usage- based pricing

 Billing and financial reporting engine that automatically associates service usage to

departments, cost centers and customers

 Meter actual resource consumption and charge for services based on their true cost of delivery

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Reconcile Cost of Service

Capture consumption

Metering &

Performance

Charge back

& show back

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dynamic resource and workload management

Dynamic resource pool management allows you to quickly scale capacity up or down.

 Monitors and dynamically responds to key performance indicators with coordinated, policy- based action

Second instance provisioned dynamically

Application returns to acceptable level

Application server performance degrades Additional user demand for application

increases load in infrastructure

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CA Automation Suite for Clouds flexible, on-demand provisioning

 Policy-based automation ensures consistent deployment of applications and services across physical, virtual and cloud environments

 Supports public, private and hybrid cloud architectures

 Unique rapid server imaging technology can quickly capture, convert and migrate system images (including OS, applications, storage and network configurations) regardless of the underlying hardware platforms

1. Capture image on

source server 3. Deploy to

destination server

destination

Applications

NETWORK & SERVER CONFIGURATION OPERATING SYSTEM

Applications

NETWORK & SERVER CONFIGURATION

OPERATING SYSTEM

IMAGE

Config Apps

OS

IMAGE LIBRARY

source

2. Store Images

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step 5: cloud

Cloud is the final stage in which you obtain completely elastic, on-demand and scalable IT environment.

 Use of Web services and SOA to compose complex, customizable, distributed applications

 Organize stove-piped applications into collective integrated services

 Inter-cloud federation links disparate clouds (public and private) and enables true interoperability and movement of loads between clouds

 Separation of business logic from the user interface

 Single centralized management infrastructure using Web portals

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CA AppLogic

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CA AppLogic

complete visibility

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CA AppLogic

easily create and change service configurations

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GTSI Hybrid Cloud

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Legal

Certain information in this presentation may outline CA’s general product direction and is subject to change or withdrawal by CA at any time without notice. This presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or

functionality described in this presentation remain at CA’s sole discretion.

Each new feature or functionality included in future releases is subject to change based on a number of factors, including but not limited to internal and external beta testing, development plan changes, and feedback from customers and users. Accordingly, the product may have different features and/or functionality than stated herein.

Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA may

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Legal

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