Sam Cavaliere. Microsoft Corporation

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Sam Cavaliere

Unified Communications Solutions Sales Professional Unified Communications Solutions Sales Professional Microsoft Corporation

[email protected] 646-225-4860

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Agenda

• Define UC

• Foundation for Communications

Demo

• Demo

• Wrap up

Q&A

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Confusing, too many definitions

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What UC is NOT

– Unified Messaging

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– UM is a component of UC

– A NEW PBX

What UC IS

– An Integration Architecture

– Improving communications

Improving communications

– Find the right person at the right time using the right communication vehicle

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Slide 4

LN5 Includes original "presence" animation from Launch-in-a-box deck.

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Microsoft Unified Communications

Streamline Communications for End-Users Increase Operational Efficiency Provide Built-in Protection Build a Future-Ready Foundation on Software

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Streamline Communications

Simplifying communications for people and organizations

Click to Communicate within Applications

Find the right person at the right time with “Presence” Find the right person at the right time with “Presence”

T iti l l b t il IM i d

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Transition seamlessly between email, IM, voice, and Transition seamlessly between email, IM, voice, and video conversations

video conversations

Deliver email/voicemail/fax into a single inbox with Deliver email/voicemail/fax into a single inbox with unified messaging

unified messaging

Extend LOB applications with integrated Extend LOB applications with integrated presence

presence

“Anywhere access” from Mobile Devices

Use a familiar Outlook experience on mobile Use a familiar Outlook experience on mobile Use a familiar Outlook experience on mobile Use a familiar Outlook experience on mobile devices (Exchange ActiveSync, OWA, OVA) devices (Exchange ActiveSync, OWA, OVA) Provide “VPN

Provide “VPN--less” access to eless” access to e--mail, IM and mail, IM and SharePoInt

SharePoInt

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C ll b

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i

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ith C

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Enhance Collaboration with Conferencing

Collaborate with audio/video/web conferencing from within Office

Bring together geographically dispersed teams Bring together geographically dispersed teams

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Increase Operational Efficiency

Cutting costs and simplifying administration for IT

Reduce Infrastructure Costs

B ild t f i ti i f t t B ild t f i ti i f t t Build on top of existing infrastructure Build on top of existing infrastructure

Eliminate parallel investments in PC and Eliminate parallel investments in PC and telephony technologies

telephony technologies Consolidate and replace 3

Consolidate and replace 3rdrd--_{party solutions for}_{party solutions for}

Consolidate and replace 3

Consolidate and replace 3rdrd _{party solutions for}_{party solutions for}

security, compliance and UM security, compliance and UM Use 64

Use 64--bit technology for storage savings and bit technology for storage savings and simplify deployment with flexible server roles simplify deployment with flexible server roles Complement on

Complement on--premise software with hosted premise software with hosted services

services

Improve Administrator Productivity

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Use Single identity for easier administration Use Single identity for easier administration Deploy easier with modular, flexible set up Deploy easier with modular, flexible set up Centralize management and control

Centralize management and controlgg

Administer using powerful scripting interfaces Administer using powerful scripting interfaces

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Provide Built-in Protection

Security Compliance and High Availability

Security, Compliance and High Availability

Protect Against Viruses, Spam, and Other Malware Protect Against Viruses, Spam, and Other Malware

U b ilt i ti ti i d ti hi hi

Use built-in anti-spam, anti-virus and anti-phishing tools

Ensure up-to-date protection with automatic updates Rely on hosted services for ‘in the cloud’ security y y

Address Compliance, Governance and Legal Discovery Address Compliance, Governance and Legal Discovery

Manage folders, permissions and transport rules Search across multiple mailboxes for efficient discovery

discovery

Rely on hosted archiving for in-the-cloud retention

Encrypt communications for security and privacy in transit (SRTP, TLS, SIP)

Provide Enterprise

Provide Enterprise--class High Availabilityclass High Availability

Ensure high availability server architecture (local and cluster continuous replication)

Provide backup and recovery features and services Provide backup and recovery features and services for business continuity

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Build a Future-Ready Foundation

A flexible software platform for your changing business needs

Extend Existing Desktop Applications and IT Infrastructure

Build on Active Directory to “light up” Office and SharePoint with presence Build on Active Directory to “light up” Office and SharePoint with presence Build on Active Directory to light up Office and SharePoint with presence Build on Active Directory to light up Office and SharePoint with presence Add unified messaging to deliver a single inbox for email, voicemail and fax Add unified messaging to deliver a single inbox for email, voicemail and fax Communications

Communications--enable Lineenable Line--ofof--Business applications (CRM, ERP, etc.)Business applications (CRM, ERP, etc.)

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PBX I

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PBX I

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Enhance PBX Investments with Software

Enhance PBX Investments with Software--Powered VoIP

Powered VoIP

Integrate with existing TDM and IP

Integrate with existing TDM and IP--PBX telephony systemsPBX telephony systems Deliver high

Deliver high--quality VoIP through quality VoIP through a software infrastructure a software infrastructure a software infrastructure a software infrastructure

Extensible Platform

Provide a flexible, standards

Provide a flexible, standards--based based d l t f d ti f t

d l t f d ti f t

Active Directory

development foundation for partners development foundation for partners

Ensure diverse array of complementary Ensure diverse array of complementary devices devices PBX / IP-PBX OCS/ Exchange Office System

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UC in Action

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2007

The Magic Quadrant is copyrighted August 2007 by Gartner, Inc. and is reused with permission. The M i Q d t i hi l t ti f k t l t d f ifi ti i d It Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. SOURCE: Gartner, Magic Quadrant for Unified Communications, 2007”

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Next Steps

Try out Microsoft’s Unified Communications Technologies

Try out Microsoft s Unified Communications Technologies

Evaluate Communications Investments Holisticall

Evaluate Communications Investments Holistically

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Messaging, Telephony, IM, Video/Web conferencing Single identity and managed directory

Put the person at the center of your focus

Evaluate The Microsoft Platform

– Free hosted demo – try complete end user experience from mobile to web to Outlook 2007

https://signmeup exchange2007demo com https://signmeup.exchange2007demo.com

– Free pre-installed Exchange virtual machines

http://www.microsoft.com/vhd

– Free full trial Exchange download g

http://www.microsoft.com/technet/prodtechnol/eval/exchange/default.mspx – Pilot Office Communications Server 2007 beta and

Office Communicator 2007 beta in your labs http://www.microsoft.com/uc/ocsbeta.mspxttp // c oso t co /uc/ocsbeta sp

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UC Sources and ROI Information

The Innovator’s Dilemma by Clayton Christensen Harvard Business School Press • The Innovator’s Dilemma by Clayton Christensen, Harvard Business School Press,

1997

• No Jitter, Providing Daily Industry News and Analysis from the Producers of VoiceConNo Jitter, Providing Daily Industry News and Analysis from the Producers of VoiceCon and Business Communications Review Magazine – http://www.nojitter.com

• www.Unicommconsulting.com UC ROI for OCS White Paper

http://www.unicommconsulting.com/library/UC_ROI_Microsoft_OCS2007_mp_dhv_070 8.pdf

• UC End User Productivity May 2008, “How End Users are Finding Value from Unified Communications”, Blair Pleasant and Nancy Jamison,

http://www.ucstrategies.com/uploadedFiles/UC_Research/UC_Analysis/UCStrategies% 20E d%20U %20St d %20FINAL df

20End%20User%20Study%20FINAL.pdf

• Business Communications Review Sept 2007, “De-Mystifying VoIP and UC Pricing Trends” by Marty Parker http://www.bcr.com/architecture/unified communications/de-Trends by Marty Parker http://www.bcr.com/architecture/unified_communications/de mystifying_voip_and_uc_pricing_trends_200709191440.htm

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© 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it

should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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Information Worker (UC endpoints) Perimeter Network Network (DMZ) Remote Workers Inbound OCS 2007 Management

Office Communicator Devices

Access Federated B i Archiving and CDR Inbound Routing Outbound Routing OCS 2007 Front End Server(s)

Back End Server

MOM / MMC Access Edge Server Active Existing Businesses

Conferencing Speech Exchange

Mediation

Voice Mail

Routing SQL Database

Registrar, Proxy and Presence Server A / V / Web Conferencing Edge Server Active Directory Existing PBX Network PSTN and Mobile Phones Conferencing Server Exchange Server 2007 Speech Server Mediation Server IVR Audio, Video and Data Unified Messaging SIP/PSTN Gateway SIP