IBM TotalStorage SAN Integration Server 2146 Uses Virtualization Technology to Help Improve Storage Utilization

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Hardware Announcement June 3, 2003

IBM TotalStorage SAN Integration Server 2146

Uses Virtualization Technology to Help Improve

Storage Utilization



Overview

The IBM TotalStorage SAN Integration Server is designed to address the complexities associated with Storage Area Networks and the rising costs associated with storage growth. The SAN Integration Server is an integrated solution combining hardware, software, and optional services providing virtualization and automation capabilities for the storage infrastructure, to enable delivery of on demand storage. The IBM TotalStorage SAN Integration Server is a modular solution for those customers who seek to enhance their existing storage infrastructure. It integrates the virtualization technology of the IBM TotalStorage SAN Volume Controller, industry-leading SAN Fibre Channel fabric switches, and IBM′s TotalStorage FAStT Storage Servers into a comprehensive, prepackaged, highly available solution.

Using virtualization technology, the SAN Integration Server creates a pool of managed disks from the integrated storage subsystems, which can then be mapped to a set of virtual disks useable by host server applications. This gives you the capability to improve your storage utilization through better allocation of unused storage capacity to enable your business to become more efficient and resilient. To help reduce complexity within the data center, you can manage all virtualized storage from a single view.

The solution is also capable of assuming some basic management tasks, such as monitoring the health of the cluster. The cluster can automatically take actions to support continuous operations. These autonomic capabilities can help you achieve the on demand operating

capabilities necessary in today′s world.

The SAN Integration Server is designed for high data availability environments. Its design can virtually eliminate planned outages by using multipathing technology and supporting nondisruptive hardware and software upgrades.

Building on the advantages of the IBM Virtualization Family′s technologies, the SAN Integration Server is designed to provide storage pooling, advanced copy functions, and data migration. It is designed to be a fault-tolerant and flexible storage solution that is cost effective at typical storage capacity points. It is also designed to provide investment protection with the ability to scale to over 83 useable

terabytes.

Preview

The 2146-V1A was designed to provide a SAN Storage system that is upgradeable to take advantage of the SAN Volume Controller

scalability characteristics. To provide those characteristics, IBM plans to offer upgrades for the SAN Integration Server. These will include SAN Fibre Channel Switch cascading to help increase the connectivity of hosts, additional storage attachment to increase the capacity, and enhanced performance by adding a second pair of SAN Volume Controllers to the existing cluster.

IBM intends to provide these upgrades in the second half of 2003. All statements regarding IBM′s plans, directions, and intent are subject to change or withdrawal without notice. Availability, prices, ordering information, and terms and conditions will be provided when the product is announced for general availability.

At a Glance

The IBM TotalStorage SAN Integration Server is designed to reduce both the complexity and costs of managing your storage and to provide the benefits of SAN, virtualization, and pooled storage technology in a prepackaged, comprehensive solution. The SAN Integration Server is designed to help you:

• Simplify management and increase administrator productivity

• Dynamically migrate data

• Enhance or improve business continuance operations

• Configure the SAN Integration Server with ease

For ordering, contact:

Your IBM representative, an IBM Business Partner, or the Americas Call Centers at

800-IBM-CALL Reference: YE001

Key Prerequisites

All application servers to be connected to the SAN Integration Server require Subsystem Device Driver (SDD) multipathing software and an approved 2Gb/sec Fibre Channel host bus adapter (HBA) for the host. Refer to Hardware Announcement 103-174, dated June 3, 2003.

Planned Availability Date

July 25, 2003

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

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Description

Highlights

The IBM TotalStorage SAN Integration Server is designed to reduce both the complexity and costs of managing your storage and to provide the benefits of SAN, virtualization, and pooled storage technology in a prepackaged, comprehensive solution.

The SAN Integration Server is designed to help you:

• Simplify management and increase administrator productivity by consolidating storage management intelligence into a single view.

• Address disaster recovery and business continuance needs by applying and managing copy services across a very large pool of storage capacity (over 83 useable terabytes).

• Dynamically migrate data, enabling administrators to move storage from one device to another, and perform load balancing, without taking storage off-line and without losing data availability. This capability can help reduce or eliminate the planned downtime required to migrate data from obsolete or end-of-lease storage devices onto newer devices.

• Enhance or improve disaster recovery and business continuance operations with the optional Advanced Copy Services of the SAN Integration Server. These optional copy functions include FlashCopy and Synchronous Peer-to-Peer Remote Copy. Peer-to-Peer Remote Copy is available for selected environments at initial general availability; support for additional environments is planned for year end 2003. In addition, these Advanced Copy Services are architected to help maintain data availability during failover, failback, local area network (LAN)-free, and server-free backup operations. If an engine goes off-line, the surviving engine is capable of emptying write cache and proceeding in write-through mode.

• Configure the SAN Integration Server with ease

through its integrated master console. This

centralized management point is designed to provide a unified view of storage volume management. In addition, its autonomic design can automatically discover hardware of newly installed storage capacity,

engines, and can bring them into view immediately so appropriate administrator actions can be taken. The SAN Integration Server can be integrated and preconfigured from a flexible menu of options to address your unique requirements. Its architecture and design points are intended to provide:

• The benefits of SAN technology and Storage in one solution

• Centralized management control for the complete SAN infrastructure through the systems master console

• Improvements in storage utilization

• High data availability by using multipathing software enabling nondisruptive data migration, backup/restore, point-in-time copying, remote mirroring, and hardware and software upgrading

• An on demand storage environment to help companies become on demand businesses with the flexibility and speed to address customer demands, market opportunities, or competitive threats

Product Details

The SAN Integration Server utilizes 2Gb/sec Fibre Channel technology and the TotalStorage SAN Volume Controller to provide a storage solution that offers high performance and scalable storage capacity with high-availability, dual-fabric configurations. The solution allows you to select the system characteristics, host attachments, storage capacity, and performance to suit your current needs in a manner that is simple, flexible, and robust.

The SAN Integration Server consists of the SAN Fabric components, SAN Volume Controller, and FAStT600 storage components. A master console for system management and an Ethernet Switch for out of band status reporting provide a complete storage solution. The base rack contains the SAN Fabric and SAN Volume Controller and a single FAStT600 with up to three FAStT EXP700 enclosures to provide a maximum capacity of 6.4 TB. Additional storage is accommodated in the 19-inch expansion rack feature, each of which contains up to three FAStT600 storage servers and nine FAStT EXP700 expansion enclosures and attaches to the base model with pairs of Fibre Channel cables. Each expansion rack feature can provide up to an additional 19.3 TB with 146 GB drives. The base model can support up to four 2146 storage expansion racks, providing a total capacity up to 83.5 TB.

A key part of the SAN Integration Server is the IBM manufacturing processes which have been developed to maximize the integrity of the system, handling the complexity of the implementation but still providing opportunity for different SAN configurations. All internal cabling for Fibre Channel components, Ethernet connections, and power supplies is laid out in an optimized fashion for maintenance to help minimize disruption during servicing, and to provide for easy upgrades. Configuration variables and settings have been designed to simplify the task of system administration.

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The configurations offered are based on combinations of the three IBM SAN switches: 3534-F08, 2109-F16, and 2109-F32. All three are required to be used in pairs. Each of these switches is factory zoned for the particular requirements of the SAN Volume Controller and the storage and host attachments. The SAN configuration for Remote Copy is not included in the base SAN Integration Server due to the unique nature of customer′s environment. A sample of the SAN configuration changes required (zoning, and so on) can be found in the SVC

Redbook and on the 2145 support Web site. The

dual-fabric configuration is designed to allow a single switch to fail with minimum I/O disruption; I/O can continue via the second switch. These switches are offered as dual fabric to cover a wide number of host port connection scenarios.

The FAStT600 storage chosen is optimized for use in the

SAN Integration Server. When used in the SAN

Integration Server, the FAStT600 can support up to three FAStT EXP700 and a total of 56 disks factory configured with RAID 5 for the optimum storage/performance characteristics. Appropriate FAStT EXP700 attachment authorizations are automatically included in the FAStT600 order depending on the number of FAStT EXP700 ordered. Although the FAStT600 does have a small nonvolatile write cache, the overall SAN Integration Server performance is defined by the large cache in the SAN Volume Controller. No copy services are provided with the FAStT600 and native copy service function would not be usable in the SAN Integration Server.

The FAStT600 and FAStT EXP700 in the SAN Integration Server support three disk drive types:

• 36.4 GB 15K rpm — used for highest performance operations

• 72.8 GB 10K rpm — offered as an optimized cost performance choice

• 146 GB 10K rpm — offering lowest capacity cost All FAStT600 and FAStT EXP700 used in the SAN Integration Server are fully populated with 14 disks. Only disks of the same type can be used in a single enclosure. Each FAStT600 and FAStT EXP700 has the same RAID 5 configuration when offered in the SAN Integration Server as configured from manufacturing in factory initial orders. FAStT600 contains:

6 disks in RAID 5, 5 data + 1 parity 7 disks in RAID 5, 6 data + 1 parity 1 hot spare

1st FAStT EXP700 contains:

2nd FAStT EXP700 contains:

3rd FAStT EXP700 contains:

The SAN Volume Controllers provide the SAN Integration Server with a large protected write cache. They are required to be used in pairs. Configurations available in the SAN Integration Server are limited to a maximum of two pairs, which can support a maximum of 42 hosts and

13 RAID controllers. At general availability, the maximum number of hosts supported is 26.

Copy services are provided by SAN Volume Controller storage software, and FlashCopy can be performed for all storage under SAN Volume Controller management. Peer-to-Peer Remote Copy is available for host

applications in the AIX and Windows 2000

environment.

In the SAN Integration Server, both the managed disks (FAStT600 arrays) and managed disk groups are assigned in manufacturing as part of the configuration service. Customers may use the SAN Volume Controller for data migration from other supported RAID controllers to internal storage on the SAN Integration Server.

The SAN Integration Server is provided with a master console that contains the facilities and tools to install, configure, monitor, and control the complete solution. All reporting and alert management is out of band via the internal 24-port Ethernet switch and network within the SAN Integration Server.

The master console is a Windows 2000-based xSeries processor with flat monitor console and space saver keyboard. All software is preloaded and user screens are set up. The preloaded software provides the following functions:

• SNMP Trap management

• “Call Home” capability

• “Remote Service” capability via Virtual Private Network (VPN)

• Browser support for Fibre Channel switches

• FAStT Storage Manager (server applications)

• SAN Volume Controller CLI support for configuration

• SAN Volume Controller configuration using the SAN Volume Controller Console

• SAN Topology rendering using Tivoli SAN Manager The master console contains both IBM and non-IBM code, including IBM machine code licensed under the IBM Agreement for Licensed Machine Code. All code on the master console is subject to the license agreement under which it is provided. Applicable license agreements are shipped with the master console.

The master console includes IBM and non-IBM Licensed Machine Code. Use is subject to the terms of the applicable licenses.

Tivoli Bonus Pack for SAN Management is included with the preloaded code on the master console. Support for 64 ports is provided with the base SAN Volume Controller. Support for more ports can be obtained by contacting IBM and licensing the IBM Tivoli Storage Area Network Manager product.

IBM Director is provided as the SNMP alert manager for all components. All components, except the UPS, are connected to the Ethernet switch and monitored by IBM Director.

Call Home capability is provided for the SAN Volume Controller, using IBM Director, and the FAStT600 by sending an e-mail to IBM Call management.

Remote Support is implemented by using a secure interface via a Virtual Private Network (VPN) tunnel between IBM service and the master console. The IBM Connection Manager Utility provides an automated

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message of establishing the VPN-based secure connection to the IBM Support Center.

Proof of Entitlement and License Information for programs preloaded on the SAN Integration Server master console are shipped with the hardware order.

The SAN Volume Controller supports connectivity with

Intel-based servers running Windows NT,

Windows 2000 Advanced Server, or Linux Red Hat Advanced Server and with RISC-based servers running AIX, HP-UX, or Sun Solaris operating systems.

Additional limitations and configuration guidelines may apply, as documented in the SAN Volume Controller Storage Software README file, as documented in furnished publications for this product, and/or as listed under Configuration Requirements Guidelines at:

http://www.ibm.com/storage/support/2145 Accessibility by People with Disabilities For Hardware Offerings: The following features support use by people with disabilities:

• Controls and latches are operable with one hand and minimal dexterity.

• The keys on the panel are tactilely discernible without activating them.

For Software Offerings: Refer to Software Announcement 203-150, dated June 3, 2003.

Product Positioning

The SAN Integration Server is designed to be a highly flexible and scalable storage solution for customers who are without a SAN today, who require a new SAN implementation, who want to virtualize and add storage to an existing SAN, or who need to implement a pooled storage solution to realize the benefits of SAN and networked storage. The SAN Integration Server is intended to combine the benefits of SAN and pooled storage technology with virtualization technology into a highly flexible solution that is designed for adaptability to a wide range of needs. The system is capable of nondisruptive data migration, hardware upgrades, and software upgrades. In addition, the solution can dynamically allocate storage and increase storage capacity, host connectivity, and performance without interruption to data availability.

Reference Information

Refer to Hardware Announcement 103-174, dated

June 3, 2003. Refer to Software Announcement

203-150, dated June 3, 2003.

Trademarks

TotalStorage is a trademark of International Business Machines Corporation in the United States or other countries or both.

FlashCopy, AIX, xSeries, and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both.

Intel is a registered trademark of Intel Corporation.

Windows and Windows NT are registered trademarks of Microsoft Corporation.

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IBM US

Announcement

Supplemental Information

June 3, 2003

Education Support

Courses regarding SAN Integration Server planning, usage, and benefits can be found at:

http://www.ibm.com/services/learning

Select your country/region, then select the storage category.

Publications

The following publications are shipped with the SAN Integration Server. The publications will be available with the planned availability of this product.

Order

Title Number

IBM TotalStorage SAN Integration Server SC26-7556 User′s Guide

IBM TotalStorage SAN Integration Server SC26-7557 Installation and Service Guide

Installation and Service Guides and User Guides for the machine types included in the 2146-V1A solution (SAN Volume Controller, Fibre Channel Switch, and FAStT600/FAStT EXP700) are provided when the components are selected.

The following publications are available at:

http://www.ibm.com/storage/support/svc Order

IBM TotalStorage SAN Integration Server SC26-7556 User′s Guide

IBM TotalStorage SAN Integration Server SC26-7557 Installation and Service Guide

The following media and publications for IBM TotalStorage SAN Volume Controller Storage Software, 5639-VC1, will be shipped with new orders of the SAN Integration Server, if feature number 5809 is included in the corequisite (5639-VC1) storage software order:

Media Form

SAN Volume Controller Storage Software LCD4411200 Version 1.1 CD-ROM

SAN Volume Controller Storage Software SK2T881100 Publications Collection Kit

Media Form

CIM Agent and Console for SAN Volume LCD4411400 Controller Version 1.1

Subsystem Device Driver Version 1.4 LCD4411300

CD-ROM

Support Agreement Addendum, GI19-0246

IBM Agreement for Acquisition of Support

IBM TotalStorage Virtualization Family: SC26-7541 SAN Volume Controller Installation

Guide hardcopy publication

IBM TotalStorage Virtualization Family: SC26-7543 SAN Volume Controller Configuration

Guide hardcopy publication

IBM TotalStorage Virtualization Family: SC26-7542 SAN Volume Controller Service Guide

hardcopy publication

CD-ROMs are ISO 9660 Standard.

Publications can be ordered from your IBM representative, by direct order, or through the Publication Notification System (PNS) Web site at:

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material. This site offers customized search functions to locate publications. This site also offers access to the PNS, a site where you can subscribe to receive e-mail notifications regarding new or revised publications that are of interest to you.

The Publications Center can be accessed at:

http://www.ibm.com/shop/publications/order

Technical Information

Specified Operating Environment Physical Specifications

• Width: 647.8 mm (25.5 in) with side panels and 623.0 mm (24.5 in) without side panels

• Depth: 1098 mm (43.3 in) with front and rear doors and 1042 mm (41.0 in) with rear door only

• Height: 1785 mm (70.3 in) with standard AC power

• Weight: 244 kg (535 lb) empty and average full rack is 816 kg (1800 lb)

All dimensions quoted are for reference only.

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

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Operating Environment

• Operating Temperature Range:

− 10° to 35°C (50° to 95°F), 0 to 914 m (0 to 3000 ft) − 10° to 32°C (50° to 90°F), 914 to 2133 m (3000 to

7000 ft)

• Relative Humidity: 8% to 80%, noncondensing

• Thermal Load:

− Minimum = 6239 Btu/hour − Maximum = 12969 Btu/hour

• Capacity of Exhaust:

− Minimum = 6.7 cubic meters/minute − Maximum = 12.9 cubic meters/minute

• Acoustical Sound Power, Idling and Operating: − Primary System: LwAd = 7.5 Bel

− Expansion System: LwAd = 7.0 Bel

Hardware Requirements: The SAN Integration Server connects to Fibre Channel cables and HBAs which may be ordered from IBM with feature numbers via the 2146-V1A order e-configurator, as features of the selected Fibre Channel switches, or from a qualified vendor. Refer to Hardware Announcement 103-174, dated June 3, 2003. Fibre Channel and GBICs for host attachment can be ordered via e-configurator. Ethernet cabling to customer LAN can be ordered as a feature of the 2146-V1A.

Software Requirements: The SAN Integration Server 2146-V1A requires IBM TotalStorage SAN Volume Controller storage software, 5639-VC1, for operation. Refer to Software Announcement 203-150, dated June 3, 2003.

The SAN Integration Server may be connected to SAN Fabric provided by Brocade in which case the feature number Performance Bundle in the Fibre Channel switch is required for ISL trunking. This will be ordered automatically with the 2146-V1A e-configurator when required.

Compatibility: The SAN Integration Server is compatible with the following components:

SAN Volume Controller — Can act as a peer for PPRC volumes.

FAStT family — Arrays formed in the FAStT family of RAID controllers, FAStT200, FAStT500, FAStT700, and FAStT900 can be attached and data migrated to the internal storage.

IBM 2109 SAN Fabric — Can be attached to internal switches (subject to changes to the zoning).

IBM 3534 F08 — Can be attached to internal switches (subject to changes to the zoning and the provision of software support).

Brocade Switches — Can be attached to the internal switches (subject to changes to the zoning).

For detailed support information, refer to:

http://www.ibm.com/storage/support/2145

Limitations: The SAN Integration Server is based on the SAN Volume Controller, which allows customers a flexible format of SAN, FAStT array, and general SAN Volume Controller configuration settings.

Customers are allowed to make any changes to the SAN Integration Server within the guidelines for the internal components but should be aware that any modifications from the factory setting will complicate upgrade paths and void the use of the e-configurator for future MES orders. Warranty terms are not affected, but users may be required to remove nonsupported attachments during problem resolution.

Planning Information

Customer Responsibilities: Customers are responsible for ensuring airflow meets the specification for the SAN Integration Server and power outlets are dual phase.

Cable Orders: Fibre Channel cables for the application servers can be ordered from the configurator.

Installability: The physical installation time for the SAN Integration Server is 8.8 hours (variable as to size of the box).

Direct Customer Support: For technical support or assistance, go to:

http://www.ibm.com/support

and select the appropriate country or contact your IBM representative for additional assistance.

Security, Auditability, and Control

This product uses the security and auditability features of the host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Terms and Conditions

This product is available for purchase under the terms of the IBM Customer Agreement.

IBM hardware products are manufactured from new parts, or new and used parts. In some cases, the hardware product may have been previously installed.

Regardless, IBM warranty terms apply.

Volume Orders: Contact your IBM representative.

IBM Global Financing: Yes

Warranty Period: One year

Warranty Service: IBM On-Site Repair (IOR), 24 hours a day, 7 days a week, same-day response

Usage Plan Machine: No

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Maintenance Service Offerings will be available from IBM to provide consistent warranty conditions across the components in the 2146-V1A over a three-year period. Consult your IBM representative for details.

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Rental Offering: No

Field-Installable Features: Yes

Model Conversions: No

Machine Installation: Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at 800-IBM-SERV (426-7378), in other countries contact the local IBM office.

The Machine Installation Guide specifies site preparation, physical requirements, and installation (operating) environment and any cabling included in the installation, along with the approximate installation time in hours. Installation of items not covered in the installation guide may be performed at IBM′s hourly service rate designated for the machine.

Graduated Charges: No

Educational Allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

Prices

Minimum Monthly

Machine Feature Purchase Maintenance

Description Type Model Number Price Charge

SAN Integration Server — 2146 V1A $26,598 $558

Primary Rack

GSA and/or Title with U.S. 0983 NC NC

Government Order Cable/Config Svcs of 0801 2,699 NC 2145-4F2 Cable/Config Svcs of 0802 2,499 NC 3534-F08 Cable/Config Svcs of 0803 2,499 NC 2109-F16 Cable/Config Svcs of 0804 2,499 NC 2109-F32 Cable/Config Svcs of 0805 2,599 NC 1722-60U (FAStT600) Cable/Config Svcs of 0806 2,099 NC

1740-1RU (FAStT EXP700)

Expansion Rack 2001 6,850 NC

Expansion Rack Attachment 2002 NC NC

Hardware

Ethernet Switch (extended 2003 999 NC

storage)

Ethernet Cable — 25 2005 99 NC

Meter

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— EXP Storage 4223 NC NC Configuration Code — EXP Storage 4224 NC NC Configuration Code — EXP Storage 4225 NC NC Configuration Code — EXP Storage 4226 NC NC Configuration Code — EXP Storage 4227 NC NC Configuration Code — EXP Storage 4228 NC NC Configuration Code — EXP Storage 4229 NC NC Configuration Code — EXP Storage 4230 NC NC Configuration Code — EXP Storage 4231 NC NC Configuration Code — EXP Storage 4232 NC NC Configuration Code — EXP Storage 4233 NC NC Configuration Code — EXP Storage 4234 NC NC Configuration Code — EXP Storage 4235 NC NC Configuration Code — EXP Storage 4236 NC NC Configuration Code — EXP Storage 4237 NC NC Configuration Code — EXP Storage 4238 NC NC Configuration Code — EXP Storage 4239 NC NC Configuration Code SAN Configuration Specify Codes:

— SAN Configuration Code 4311 NC NC

Ruggedized Rack Feature 6080 $ 1,500 NC

Power Cords:

— Single Phase, 30 Amp 9800 NC NC

(Australia)

(Group 2) 9823 NC NC

(Group 1) 9824 NC NC

(New Zealand)

(Korea)

(Chicago)

NC = No Charge

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TotalStorage FAStT600 Storage Server:

FAStT600 Three EXP700 1722 60U 7368 $8,485 NC

Attachments

SAN Integration Server 1722 60U 9298 NC NC

Routing Plant Merge

TotalStorage FAStT EXP700 Expansion Unit:

SAN Integration Server 1740 1RU 9298 NC NC

Routing Plant Merge

TotalStorage SAN Switch F08:

SAN Integration Server 3534 F08 9298 NC NC

Routing Plant Merge

Field Plant MES

Machine Feature Install Install MES Removal Cables

Type Model Number Only Only Removal Charge Required

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Machine Feature Install Install MES Removal Cables

Type Model Number Only Only Removal Charge Required

4210 N Y N N N 4211 N Y N N N 4212 N Y N N N 4213 N Y N N N 4214 N Y N N N 4215 N Y N N N 4216 N Y N N N 4217 N Y N N N 4218 N Y N N N 4219 N Y N N N 4220 N Y N N N 4221 N Y N N N 4222 N Y N N N 4223 N Y N N N 4224 N Y N N N 4225 N Y N N N 4226 N Y N N N 4227 N Y N N N 4228 N Y N N N 4229 N Y N N N 4230 N Y N N N 4231 N Y N N N 4232 N Y N N N 4233 N Y N N N 4234 N Y N N N 4235 N Y N N N 4236 N Y N N N 4237 N Y N N N 4238 N Y N N N 4239 N Y N N N 4311 N Y N N N 4313 N Y N N N 4316 N Y N N N 4326 N Y N N N 6080 N Y N N N 9800 N Y N N N 9802 N Y N N N 9822 N Y N N N 9823 N Y N N N 9824 N Y N N N 9826 N Y N N N 9835 N Y N N N 9986 N Y N N N N = N o Y = Yes

Machine Feature Install Install MES Removal Cables

Type Model Number Only Only Removal Charge Required

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For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at:

http://www.ibm.com/financing

Order Now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

Internet: ibm_— [email protected] Mail: The Americas Call Centers

Dept. YE001 P.O. Box 2690

Atlanta, GA 30301-2690 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

TotalStorage and IBMLink are trademarks of International Business Machines Corporation in the United States or other countries or both.