The process of upgrading to
the SAP® ERP 6.0
applica-tion can be streamlined by
using archiving to reduce the
amount of transaction data
in the SAP database before
upgrading. SAP data and
document archiving
solu-tions help you safely and
securely archive data for
system upgrades while also
helping manage long-term
database growth. In
addi-tion, they allow users to
ac-cess and manage both SAP
and non-SAP data and
docu-ments within your SAP
en-terprise applications. This
allows your organization to
manage content throughout
key business processes,
thus improving efficiency
and reducing total cost of
ownership.
SAP® Archiving And
SAP document AcceSS
STREAmlInE ThE PRocESS
of UPgRAdIng SAP ERP
4 Why Upgrade to SAP ERP 6.0?
6 The Upgrade Challenge: Maximizing Upgrade ROI 6 managing data growth –
An IT Best Practice
7 The Need: Archive SAP Data and Documents
8 The Solution: SAP Archiving and SAP Document Access 8 SAP Archiving
9 SAP document Access
10 Summary: Three Key Business Benefits
10 Reduce the cost and Risk of ERP Upgrades
10 Increase ongoing operational Efficiency
10 Strengthen Regulatory compliance
As businesses continue to evolve and require ever-greater visibility and con-trol of core business processes, they need to enhance the functionality of their underlying enterprise software. for this reason, many enterprises are considering upgrading to the SAP® ERP 6.0 application.
SAP ERP 6.0 offers a wealth of power-ful software functionality that can help you respond effectively to the challeng-es of increasing competition, globaliza-tion, and regulations and improve busi-ness performance. By upgrading to SAP ERP 6.0, you can achieve the fol-lowing business benefits:
• Improve operational excellence – SAP ERP 6.0 provides more than 300 functional enhancements that can improve process efficiency. In addition, it integrates the functions of most SAP industry solutions so that these solutions no longer need to be installed and set up separately.
• Enhance business flexibility – With SAP ERP 6.0, you can implement selected software innovations and activate specific functions and enhancements on demand to meet your evolving business requirements.
• Better leverage existing IT assets – SAP ERP 6.0 uses service-oriented architecture, which helps you shorten application innovation life cycles and implement strategic business innova-tions quickly and with minimal effort by reusing components at the macro level.
• Support compliance and risk mitiga-tion efforts – With its integrated solu-tions for governance, risk, and com-pliance, SAP ERP 6.0 facilitates a unified, cross-company framework that correlates and aligns all compli-ance and risk mitigation activities.
• Boost productivity and profitability – Upgrading to SAP ERP 6.0 can also help you reduce total cost of owner-ship, mainly in terms of operations costs.
Why uPgrAde to SAP® erP 6.0?
mAxImIzE ThE VAlUE of YoUR
SAP InVESTmEnT
Downtime Losses by Application Typical Hourly Loss of Unplanned Downtime financial/trading US$2,400,000
Supply chain $600,000
Enterprise resource planning $600,000 customer relationship management $480,000
The process of upgrading to SAP ERP 6.0 can be streamlined by using archiving to reduce the amount of transaction data in the SAP database prior to upgrading. A leaner SAP data-base provides the following benefits during the upgrade process:
• Reduced production downtime
• minimized need for additional hard-ware and related IT infrastructure investments
• Shorter duration of overall upgrade project
There are also long-term benefits to data archiving beyond the upgrade process. These include:
• Greater system availability – Shorter runtimes for backup and recovery can prevent unplanned downtime for significant cost avoidance (see table on previous page).
• Reduced hardware and administra-tion costs – compression can reduce data records, mirrors, and system copies by 20%.
• Improved performance for end users – As database table size grows, transaction response times grow (see figure 1). Therefore, by minimiz-ing the amount of data in database tables, you can reduce transaction response times for all employees.
As organizations grow,
pro-duction system data often
expands exponentially. In
addition to this normal,
or-ganic growth of data, SAP
also has found that the size
of the SAP database
typi-cally increases by 5% to
10% with each SAP
soft-ware release. conversion
to Unicode can boost
SAP database size by up to
30%. Unmanaged, this
growth in data volume can
drive increased personnel
and hardware costs.
m B or ms 2500 2000 1500 1000 500
month 1 month 2 month 3 month 4 0
• database Table Size (mB)
• Transaction Response Time (ms)
Figure 1: Relationship between Database Table Size and Transaction Response Time
the uPgrAde chAllenge:
mAximizing uPgrAde roi
ThE TRoUBlE WITh lARgE dATABASES
Managing Data Growth – An IT Best Practice
As organizations grow, production sys-tem data often expands exponentially. In addition to this normal, organic
growth of data, SAP also has found that the size of the SAP database typically increases by 5% to 10% with each SAP software release. con version to Unicode can boost SAP database size by up to 30%.
Unmanaged, this growth in data volume can drive increased personnel and hardware costs. figure 2 shows how the costs of managing a terabyte of data are typically distributed. for every expenditure saved in storage hardware and software costs, an equal expendi-ture (or more) is saved in personnel and training costs.
As an IT best practice, SAP recom-mends managing the growth of data to keep it as small as possible. The key strategy for doing this is data archiving. The top and bottom curves in figure 3 show the reduction between unman-aged and manunman-aged database growth that data archiving can provide. An actual case study showed that after three years of implementing a data-archiving strategy, the database size was 450 gB. Unmanaged, it would have been 700 gB or more with the projected data growth rate.
When it comes to upgrading to SAP ERP 6.0, the cost associated with unmanaged database growth is com-pounded and actually reduces the RoI and other benefits of upgrading. As the amount of data to be migrated during the upgrade process increases, the longer the upgrade process takes and the greater the risk and length of sys-tem downtime. for organizations that run 24x7 operations across their manu-facturing, supply chain, or finance func-tions, optimizing database size before upgrading minimizes the risks and costs of upgrading. And it maximizes the return on your investment of resources in the upgrade process.
Personnel 45% Hard disk 23% Environment (electricity, physical space) 3% Storage management (software and hardware) 19%
Various (training, other costs) 10%
Figure 2: Distribution of Costs for Managing One Terabyte of Data Source: Gartner Dataquest
Figure 3: Using Archiving to Reduce the Volume of Data Migrated During Upgrade
Phase 4 Phase 5 Phase 3 Phase 2 Phase 1 700 450 350 250 90 21 gB 14 gB (-6) gB (-3) gB 11 gB 8 gB (-1) gB 10 gB 9 gB 20 gB Time
database Volume (in gB)
99 10/00 04/01 10/01 12/01 06/02 07/02 12/02 06/03 04/03
= database growth
= database growth estimated = without archiving
the need: Archive
SAP dAtA And documentS
REdUcIng Tco And IncREASIng EffIcIEncY
of YoUR UPgRAdE
By archiving data, you can shrink the time required to complete an upgrade, reduce IT infrastructure and administra-tive costs, and reduce the risk of data loss. for example, using archiving solu-tions, customers can often reduce the size of their SAP production database by 30% to 50% (see figure 3). This
reduction usually more than compen-sates for the increase in the SAP data-base size associated with the upgrade to SAP ERP 6.0. In other words, by archiving before upgrading, you can ensure in most cases that your total production database size stays at or below its current level.
Archiving data before upgrading your SAP ERP application can also help gen-erate long-term cost savings. In addi-tion to simply moving data from the production SAP database to less costly storage devices, archived data is also compressed by a factor of five relative to the space it would take up in the production database. This compression results in dramatically reduced space consumption on the archive storage media. Based on average customer experience, moving data from the production system to the archive and simultaneously compressing it can reduce hardware requirements by as much as 80% or 90% and cut adminis-tration time and costs in half. Storing data on less costly long-term storage media reduces total cost of ownership while providing users with full, transpar-ent access to archived information.
Archiving data before
upgrading your SAP ERP
application can also help
generate long-term cost
savings. In addition to
sim-ply moving data from the
production SAP database
to less costly storage
devic-es, archived data is also
compressed by a factor of
five relative to the space it
would take up in the
pro-duction database.
To meet these challenges, SAP offers two applications:
• The SAP Archiving application by Open Text, which helps you archive data before the upgrade process
• The SAP Document Access applica-tion by Open Text, which includes SAP Archiving and extends it by facil-itating user access to both produc-tion and archived content in unified views
SAP Archiving
SAP Archiving is a best-of-breed archiving solution, specifically designed for archiving SAP data and documents. It lets you securely migrate aged data to low-cost storage devices before the SAP ERP 6.0 upgrade while providing secure user access to archived infor-mation, so there is minimal business disruption.
The key functionality of SAP Archiving includes:
• Certified integration with SAP ERP: – leverages the standard SAP
Archivelink® software interface for communication between SAP applications and the open Text archive
– Adheres to SAP standards for data archiving and document integra-tion, including SAP Archivelink and the archive development kit
• Ability to connect documents with SAP transactions: Integrate content with SAP transactions so the busi-ness process context is maintained and users can retrieve information whenever needed
• Support for regulatory compliance: Securely store data-archiving files and documents in a long-term, tamper-proof form, thus helping ensure compliance with data and document retention regulations
• Multienvironment usability: – for users of SAP ERP, archived
content “available anywhere” within SAP ERP, embedded in menus and workflows
– All SAP Business Suite applica-tions and SAP industry soluapplica-tions supported as applications for access to archived content
• Image-scanning software: – Integrates with SAP ERP – Supports viewing in Web,
Java, and microsoft Windows environments
– offers high-volume and desktop scanning
– Enables viewing of images and creation of annotations
• Operational efficiency:
– Administration of user rights and enterprise policies unified with SAP administration
– All content stored in a single repository, minimizing total cost of ownership (Tco)
– SAP Archiving running on the SAP netWeaver® technology platform, leveraging SAP infra-structure to minimize Tco
• Best-of-breed technical archiving features:
– Supports all leading storage plat-forms and media types, including optical media, content addressable storage (cAS), network attached storage (nAS), and storage area network (SAn) storage platforms – Provides full support for high
avail-ability, replication, caching, and disaster recovery configurations – Provides features such as
encryp-tion, time stamp, and digital signatures, which enable secure, validated storage
– Enables flexible storage and retrieval for outgoing documents and print lists
– Supports mass ingestion of docu-ments from a scan provider, an output management system, or output from host systems like spool files, print lists, and so on, and also supports archiving of desktop documents and e-mail
the Solution: SAP Archiving
And SAP document AcceSS
BEST-of-BREEd SolUTIonS
To ARchIVE SAP InfoRmATIon
The SAP document
Access application by
open Text includes
the SAP Archiving
ap-plication by open Text
and extends it with a
“virtual folder” feature
SAP Document Access
SAP document Access includes SAP Archiving and extends it with a “virtual folder” feature that provides users with aggregated views of content from multiple sources, including from the production databases of multiple SAP applications and the open Text archive. for example, the virtual folder feature can provide users with unified views of all information related to a given customer by displaying all objects con-taining a common piece of information about the customer, such as the cus-tomer number.
SAP document Access makes it possi-ble to extend the RoI of upgrading to SAP ERP 6.0 by providing a means to:
• Decommission legacy, non-SAP applications as part of the upgrade project: for example, if a given business process is currently run in a non-SAP application, data from that application can be archived and SAP document Access then used to pro-vide users with access to the legacy data within the SAP ERP 6.0 inter-face. This allows the legacy, non-SAP application to be shut down and the associated business process to be migrated to SAP ERP without losing access to legacy data.
• Optimize additional business processes as part of the upgrade project: The virtual folder feature makes information easier to find, thus improving user productivity and making business processes more efficient. for example, the ability to create a 360-degree view of all infor-mation related to a given customer improves the efficiency of customer-related processes such as order to
cash and customer service. Similarly, creating a 360-degree view of all information related to an employee makes hR administration more efficient.
In summary, deploying SAP document Access in addition to SAP Archiving in preparation for upgrading to SAP ERP 6.0 provides you with additional oppor-tunities to reduce costs and make pro-cesses more efficient, thereby increas-ing the RoI and benefits of the upgrade project.
SummAry: three Key BuSineSS BenefitS
REdUcE ongoIng Tco And IncREASE UPgRAdE
EffIcIEncY
organizations use SAP Archiving and SAP document Access to achieve three key business benefits.
Reduce the Cost and Risk of ERP Upgrades
Removing large volumes of information not needed from the active database and archiving it helps your organization:
• Reduce the duration of the upgrade project and any associated downtime
• Reduce consulting costs as a result of shorter upgrade project times
• Reduce the hardware storage costs through data compression and the ability to leverage lower-cost media
Increase Ongoing Operational Efficiency
In addition to the reduced hardware and administration costs mentioned, a content archiving strategy allows your organization to:
• Reduce downtime needed for data-base backups and recovery and database reorganization
• consolidate SAP database instances and storage, helping cut ongoing maintenance and IT administration costs
• Avoid the need for redundant user-rights management systems by lever-aging SAP security and authorization technology
• deploy a wide range of storage hardware for maximum flexibility
• Accelerate business processes by digitizing paper documents, inte-grating electronic documents with processes and making it easier to find content
• minimize training costs and user ramp-up time, and increase user adoption and satisfaction, thanks to complete integration of SAP Archiving and SAP document Access into the SAP ERP user interface
Strengthen Regulatory Compliance
Two key features of SAP Archiving or SAP document Access support compliance with data and document retention requirements:
• Archived data and documents are stored in secure, durable, unalterable, tamper-proof form with full auditability.
• The architecture supports deploy-ments with high availability, replica-tion, and distribution to protect against the loss of valuable digital assets and provide full, efficient disaster recovery.
Learn More
for more information on how you can use SAP software to optimize your upgrade to SAP ERP 6.0, call your SAP representative or visit us online at
leading companies are using the SAP® Archiving application by open Text to off-load data from production systems and reduce their administra-tion, maintenance, and storage costs. figure 4 shows the theoretical results that a company adding an average of 100 gB of storage each month might achieve after implementing data and document archiving (individual results will vary according to a number of variables). With data growing at this type of rate, the amount of data in the production database of the SAP ERP application can be initially reduced and then maintained at a relatively steady value. All the growth in data and documents is taken up by the archive.
By deploying SAP Archiving for one year, a company whose data started out at 1,200 mB and grew at a rate of 100 mB per month would end up with roughly 43% of data in the production database and 57% in the archive. The net result is decreased total cost of ownership for SAP applications.
2001 1996 0 500 1000 1500 2000 2500
2003 2005 nov. ’06 Jan. ’07 mar. ’07 dec. ’07
300 350 400 500 600 700 800 900 10001200 800 850 800 1000 900 1200 1200 800 700 550 500 ERP database: 900 gB Archived data: 1200 gB 57% Reduction
SAP® ERP database Size Archived data
QuicK fActS
www.sap.com/contactsap
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Summary
The SAP® Archiving application by open Text and the SAP document Access application by open Text provide the archiving, storage, and document access functionality you need to streamline your upgrade to the SAP ERP 6.0 application – and support ongoing cost sav-ings and operational efficiency after the upgrade.
Business Challenges
• Safely and securely archive data for system upgrades
• manage long-term database expansion resulting from organic growth, new software releases, and Unicode conversion
Key Features
• Integration with SAP ERP – leverage the standard SAP Archivelink® software interface for communication between SAP applications and the open Text archive
• Support for regulatory compliance – Securely store data-archiving files and documents in a long-term, tamper-proof form
• Multienvironment usability – Access archived content within SAP ERP, embedded in menus and workflows
• Image-scanning software – View data in Web, Java, and microsoft Windows environments
• “Virtual folders” – View aggregated content from multiple sources, including from the production databases of multiple SAP applications and the open Text archive
Business Benefits
• Reduced production downtime by reducing the amount of transaction data in the SAP database before upgrading
• Minimized need for additional hardware and related IT infrastructure investments, thanks to a leaner database
• Shorter duration of overall upgrade project by streamlining the process
• Greater system availability through shorter runtimes for backup and recovery
• Reduced hardware and administration costs over the long term by data archiving before upgrading
• Improved performance for end users For More Information
call your SAP representative, or visit us online at
www.sap.com/solutions/solutionextensions/docaccessarchiving or