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Work with a partner, group, or your teacher. Do the activities below together.

PREVIEW ACTIVITY (I)

Fluentize, LLC. Copyright 2019. For use only with license.

Google Assistant: Making a Reservation (A2)

Discuss the topics about restaurants below.

1 Could I book a table for two at 7?

a. today evening b. today’s evening c. this evening

2 Our reservation is the name ‘Anna.’

a. under b. above c. about

1 What are your favorite restaurants in the area where you live? What you usually order when you visit these restaurants?

2 How often do you go out to eat?

3 What does it mean to “book a table” at a restaurant?

There is one mistake or one word missing in each sentence below. Find each mistake / missing word and then rewrite the sentences correctly.

1 Hi, I like to book a table for Tuesday at 7 PM. (missing word)

2 Hi, I am call to make a reservation for Tuesday at 7 PM. (mistake)

3 Hi, I can please make a reservation for Tuesday at 7 PM? (mistake)

4 Hi, can I please reservation a table for Tuesday at 7 PM? (mistake)

5 Hi, is possible to book a table for Tuesday at 7 PM? (missing word)

Choose which answer you think is correct for each sentence below.

PART I

PART II

PART III

1 If a call is a ___ t ___ m ___ t ___ d, it is operated by computers or machines.

2 If a call is r ___ c ___ r ___ e ___ , it is saved or stored on a device.

Fill in the missing letters for the words below.

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Linda: Hi Steve, can you call the Blue Fish and make a reservation for 6:00 PM? Steve: Sure, but just in case that’s not available, can I try 6:30 or 7:00 PM? Linda: Yeah, that’s fine. Thanks.

PREVIEW ACTIVITY (II)

Fluentize, LLC. Copyright 2019. For use only with license.

Google Assistant: Making a Reservation (A2)

Study the phrase just in case used in the short dialogue below.

1 Let’s bring cash to the restaurant just in case .

2 Let’s leave the house early just in case .

3 Let’s buy some sandwiches just in case later.

4 I’ll bring my phone charger just in case later.

5 Don’t forget to bring some shampoo just in case .

MORE EXAMPLES:

Just in case our favorite restaurant is full, let’s discuss where else we could go.

It will be very hot today, so let’s bring extra water just in case we need it.

...my phone dies | ...we get hungry | ...they don’t take credit cards ...the traffic is really bad | ...the hotel doesn’t have any

Choose the correct answers for the spaces below using the answers in the box.

We use just in case to prepare for situations which could become true. Choose the correct definition for the words below based on the context.

1 The restaurant is full and doesn’t have any tables available in the evening.

available means... a. quiet / calm

b. important / necessary

c. free / open

2 The dinner party was awesome. Everyone enjoyed it a lot!

awesome means... a. great / amazing

b. bad / terrible c. difficult / hard

3 Every month, my favorite restaurant updates their food menu with new dishes.

update means... a. cancel a reservation

b. have a delay or to be late

c. make something more modern

PART I

PART II

(3)

PREVIEW DISCUSSION QUESTION

VIEWING ACTIVITY

Can you explain what Siri, Alexa, or Google

Assistant is? Do you use any of these?

Choose the correct answer according to the information in the video.

Fluentize, LLC. Copyright 2019. For use only with license.

Google Assistant: Making a Reservation (A2)

1 Anna wants her reservation to be on / at Tuesday on / at 7 PM.

2 The Google Assistant needs 15 minutes / 50 minutes to make the reservation.

3 The Google Assistant canceled / confirmed Anna’s reservation after she made it. 0:10

0:17

0:38

Choose true or false according to the information from the video. 1:08

The Google Assistant records the call with the restaurant. The restaurant has a table at 7 PM available for a reservation. Anna’s reservation was canceled when she arrived.

0:29 0:48 1:15

Discuss the questions below after watching.

What other types of reservations

could Google Assistant help make? What other kinds of functions do you think Google Assistant might have?

1 2 0:29 TRUE FALSE TRUE FALSE TRUE FALSE 1 2 3

GOOGLE ASSISTANT

MAKING A RESERVATION

PART I PART III PART IV

1 What does the Google Assistant say at the start of the phone call?

2 What kind of information does the restaurant worker ask Google Assistant? Write short answers according to the information in the video.

(4)

Study the prepositions below at / on / between / and in.

POST-VIEWING ACTIVITY (I)

Fluentize, LLC. Copyright 2019. For use only with license.

Google Assistant: Making a Reservation (A2)

Write the correct preposition of time for each sentence below.

PREPOSITIONS FUNCTIONS EXAMPLES

at used to tell the exact timeat + specific time Can I book a table at 7:00pm? on (or for) (For reservations, we can also use on + day & date for) Tuesday the 12th at 7:00pm?Can I book a table on (for)

between used to for a period separating two timesbetween [time] and [time] Can I try between 7:00 and 8:00 just in case 7:00 isn’t available? in used to say at what point in the futurein + time (minutes, hours, weeks, etc.) I’ll update you in 15 minutes.

1 I’ll be at the restaurant 20 minutes.

2 We made the reservation Friday noon. 3 We’ll arrive at the restaurant sometime 8:00 and 8:15. 4 I’ll arrive at the restaurant 7:15 PM.

5 Our reservation will be Saturday evening. I’m not sure about the

time yet, but probably 6:00 and 6:30.

6 Our reservation is the 18th of August, which is a month.

Choose the correct vocabulary words that fit the text below. One isn’t used!

1 The Google Assistant calls to make a reservation for 7:00 PM. It also asks Anna

if 8:00 PM is fine just in 7:00 PM isn’t .

2 The Google Assistant tells Anna that it will her in the next

15 minutes about her reservation.

3 The Google Assistant says that the call is automated and will be

.

4 The Google Assistant a table for two at 7 PM on Tuesday.

recorded | update | available | awesome | case | books

PART I

PART II

(5)

POST-VIEWING ACTIVITY (II)

Fluentize, LLC. Copyright 2019. For use only with license.

Google Assistant: Making a Reservation (A2)

Make questions using correct form of did.

Grammar Point: Past Simple Questions (using did / didn’t / was / wasn’t / were / weren’t)

Where ? What ? Why ? How ? Who ? When ? How long ? EX 1 2 3 4

In the video, the restaurant worker asks: “When did you say they want to come in?”

QUESTION PHRASE DID / DIDN’T SUBJECT VERB [REST OF SENTENCE]

When did you say they want to come in?

Which restaurant did they visit yesterday?

Questions in the past simple for the verb to be:

QUESTION PHRASE WAS(N’T) / WERE(N’T) SUBJECT [REST OF SENTENCE]

Where was your dinner party last night?

How much were the drinks on the menu?

We went to a cocktail bar last night. We thought that the food was awesome.

We left the restaurant because it was crowded. He got to the restaurant by bicycle.

We ate with some of our best friends.

Our friends met us a few minutes after 8pm.

5

did you go last night

Make past simple questions using a question word and a form of the verb to be. We waited about one hour for the food to come.

? ? ? ? ? ? ? EX 1 2 3 4

My dinner party was at home.

Not good. It took us 20 minutes to find parking. We were at the restaurant for about 2 hours. The cost of the meal was $45.

The servers were stressed because it was busy. Our friends were late because of bad traffic.

5

Where was your dinner party

The restaurant’s terrace view was awesome.

6

6

PART I

(6)

Fill in the dialogue with the Google Assistant and the restaurant worker.

DIALOGUE ACTIVITY

Fluentize, LLC. Copyright 2019. For use only with license.

Google Assistant: Making a Reservation (A2)

R: El Cocotero. ?

G: Hi, I’m the Google Assistant calling to make a reservation for a client. This

automated call will be recorded. for Tuesday

the 12th?

R: Ok, cool. ?

G: It’s for two people.

R: Great. they want to come in?

G: Tuesday, at 7:00 PM.

R: Ok. . I don’t have 7:00, but we can do 8:00.

G: Yeah, 8:00 PM is fine.

R: Perfect. ?

G: The first name is Anna.

R: Ok. We’ll see Anna Tuesday. Thank you.

G: Ok, . Thanks a lot.

Let me check | Can I get their name | How may I help you | awesome When did you say | How big is the party | Can I book a table

R = Restaurant Worker G = Google Assistant

Choose one of the two roles (either the restaurant worker or the Google Assistant). Study your lines in the dialogue above. Then hide the dialogue and role play it together with another student or your teacher.

PART I

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