HP ilo Video Player Online Help

(1)

HP iLO Video Player

Online Help

Part Number 512182-001 December 2008 (First edition)

(2)

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor’s standard commercial license.

Microsoft, Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

Intended audience

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

(3)

Contents 3

HP iLO Video Player

Using HP iLO Video Player

HP iLO Video Player enables you to playback iLO 2 console capture files without installing iLO 2 on your local system. iLO Video Player is designed as a typical media player with similar controls. You can run iLO Video Player as a standalone application on either a server or client. Typically, the application is located on the client. iLO 2 capture files are created using iLO 2 Console Capture feature, see "Using Console Capture (on page 5)."

To use iLO Video Player, you must have a Microsoft Windows® 2000, Windows® XP, or Windows Vista® operating systems, and Internet Explorer (version 6 or later) installed on your system.

iLO Video Player user interface

When you launch HP iLO Video Player, the user interface appears and serves as the control point for all playback functions.

iLO Video Player menu options:

(5)

HP iLO Video Player 5

o Open—Opens a video capture file.

o Exit—Closes the iLO Video Player.

•

Controls

o Play—Plays or restart the current video capture file.

o Stop—Stop playback of the current video capture file.

o Skip to Start—Restarts playback of the current video capture file.

o Change Speed—Changes playback speed of the current iLO video capture file.

•

Help

o Help Topics—Opens the iLO Video Player help file.

o About—Opens the iLO Video Player About page.

iLO Video Player controls

Control Name Function

Play/Pause Starts playback if the currently selected file is not playing or is paused. If playback is in progress, it pauses the file. If no file is selected, the button is disabled.

Stop Stops playback. If no file is selected, the button is disabled.

Skip to Start Restarts playback from the beginning of the file. If no file is selected, the button is disabled.

Seek Moves the playback video forward or backward. If no file is selected, the button is disabled.

Change Speed Changes the playback speed of the currently selected file. The available playback speeds are 1x, 2x, 4x, 8x, and 16x. The speeds are cycled through with successive presses in the following order: 2x, 4x, 8x, 16x, and 1x. If no file is selected, the button is disabled.

File Position Displays the time parameters of the currently selected file and appears as in a HH:MM:SS format.

• The left time on the left indicates the current playback position of the file.

• The time on the right indicates the total playback time of the file.

Using Console Capture

Console Capture is a Remote Console feature that enables you to record and replay a video stream of events such as booting, ASR events, and sensed operating system faults. Console Capture is only available through the iLO 2 user interface and cannot be accessed through XML scripting or the CLP. Console Capture is a licensed feature available with the purchase of optional licenses. For more information, see "Licensing (on page 6)".

(6)

HP iLO Video Player 6 A buffer area is set aside in the management processor to store captured video data. This buffer area is shared with the firmware update buffer, so any information captured is lost when you start the firmware update process. You cannot capture video data during the firmware update process.

Buffer space is limited. Only one of each type of event is stored in the buffer area at a time. To replay, transfer the captured data buffers to a client running the IRC or iLO Video Player for replay. You can also configure iLO 2 to automatically send captured video data to a web server on the same network as the iLO 2 when an event occurs. The web server must accept POST-method data transfers. You can select Boot buffer only, Fault buffer, or combine them both as one large buffer to have more room to capture Linux boot sequences.

Exported buffer data is given a unique name to easily identify the data for playback. Playback requires a licensed iLO 2 on the network. Some operating systems (such as Linux) can fill the buffer quickly. If you leave the system console in text mode, it helps maximize the amount of information captured. Also, closing or reducing the number of active graphical console elements helps optimize internal buffer space. To manually capture video of the server console, use Record (camera icon) on the IRC. Press Record to display a Save dialog box enabling you to specify the file name and the location to save the current recording session. During a recording session, Record appears active and changes to green. While enabled, any server console activity appearing on the Integrated Remote Console is saved to the file specified. If you click Record during a recording session, the recording session stops and returns the Record button to the normal unpressed state. All manually captured data is stored in a local file on the client for later playback.

Licensing

HP iLO Video Player is available with all versions of iLO 2; however, creating capture files using Console Capture requires an iLO Advanced or iLO Advanced Pack for Blade System license. For more information on licensing options, see the HP Insight Lights-Out 2 User Guide.

(7)

Troubleshooting 7

Troubleshooting

Video capture file does not play

Verify that the file is a valid HP iLO 2 capture and is not corrupted.

Video capture file plays erratically

iLO 2 capture files are recordings of screen activity. During long periods of screen inactivity, the recorded inactivity is truncated to reduce file size and improve playback performance. This can cause the playback to appear to start and stop, or play erratically.

(8)

Technical support 8

Technical support

Support information

HP iLO Advanced Pack and HP iLO Advanced Pack for Blade System included with Insight Control suites and iLO Power Management Pack include one year of 24 x 7 HP Software Technical Support and Update Service. This service provides access to HP technical resources for help in resolving software

implementation or operations problems. The service also provides access to software updates and reference manuals either in electronic form or on physical media as they are made available from HP. HP offers product support and product updates to HP iLO Advanced and HP iLO Advanced Pack for Blade System customers in two ways:

•

When purchased as individual licenses, you receive startup technical software support at no additional charge by calling HP Support up to 90 days from the date of purchase. Phone support is offered, assisting you with installation, setup, and questions pertaining to the canned scripts and their respective usages. HP worldwide numbers for Support are available on the HP website (http://www.hp.com/country/us/en/support.html). You can purchase updates separately at your discretion.

•

When HP iLO Advanced Pack and HP iLO Advanced Pack for Blade System are obtained with the purchase of an Insight Control suite and iLO Power Management Pack, licenses include one year of 24 x 7 HP Software Technical Support and Update Service.

With the bundled Technical Support and Update Service, HP iLO Advanced Pack and HP iLO Advanced Pack for Blade System customers benefit from expedited problem resolution, and proactive notification and delivery of iLO Advanced and iLO Select software updates. For more information, go to the HP website (http://www.hp.com/go/ilo), select your product, and review the Quickspecs.

To activate your HP Software Technical Support and Update Service for iLO Advanced and iLO Select, you must register your software purchase through the HP website

(http://www.hp.com/go/ilo). Failure to register your service jeopardizes service fulfillment. Your Service Agreement Identifier (SAID) is delivered to you after registration. After you receive your SAID, you can go to the Software Update Manager (SUM) web page to view your contract and choose electronic delivery (in addition to standard media-based updates). For more information about this service, see the HP website (http://www.hp.com/services/insight).

HP also offers a number of additional software support services. Many are provided at no additional charge.

•

Startup technical software support—Phone support is available to help you with basic installation, setup, and usage questions. This support is provided by the knowledgeable HP Insight Control Management and Systems Insight Manager specialists' team and is available at no additional charge up to 90 days from the date of purchase of your server. For support in the US, call

•

1-800-HP-INVENT (1-800-474-6836). (When prompted, say "Insight Manager, P2P, or SMP.") HP worldwide support numbers are available at the HP website

(9)

Technical support 9

•

Join the discussion (http://forums.itrc.hp.com)—The HP Support Forum is a community-based, user-supported tool designed so that HP customers can discuss HP products. To discuss Insight Control and Insight Essentials software, click Management Software and System Tools.

•

Software and Drivers download pages (http://www.hp.com/support)—These pages provide the latest software and drivers for your ProLiant products.

•

Management Security (http://www.hp.com/servers/manage/security)—HP is proactive in its approach to the quality and security of all its management software. Be sure to check this website often for the latest downloadable security updates.

•

Obtain the latest SmartStart (http://www.hp.com/servers/smartstart)—You can download the SmartStart, Management, and Firmware CDs by following a simple registration process from the SmartStart website. To receive physical kits with each release, you can order single release kits from the SmartStart website. To receive proactive notification when SmartStart releases are available, subscribe to Subscriber's Choice (http://www.hp.com/go/subscriberschoice).

HP contact information

For the name of the nearest HP authorized reseller:

•

See the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support:

•

In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone:

o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.

o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website (http://www.hp.com/hps).

•

In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html).

Before you contact HP

Be sure to have the following information available before you call HP:

•

Technical support registration number (if applicable)

•

Product serial number

•

Product model name and number

•

Product identification number

•

Applicable error messages

•

Add-on boards or hardware

•

Third-party hardware or software

(10)

Acronyms and abbreviations 10

Acronyms and abbreviations

ASR

Automatic Server Recovery

CLP

command line protocol

iLO

Integrated Lights-Out

IRC

Integrated Remote Console

XML