LISANDRA R. CARMICHAEL CURRICULUM VITAE 7932 Southside Blvd, Apt. 2001 Jacksonville, Florida, 32256 email: [email protected] website: lisandrarcarmichael.com EDUCATION
Doctoral Student - Aug 2011 to present, Florida State University - Tallahassee, Florida Major: Information Studies
Research Interests:
o Academic Library Leadership and Succession Planning and Management Programs o Broadband Adoption and Deployment in Rural Communities and Libraries
o Hispanic College Students’ Information Seeking Behaviors
M. L. I. S. - 2002, University of Missouri-Columbia, Missouri (ALA Accredited)
Major: Information Science and Learning Technologies with Emphasis in Library Science B. A. - 1980, University of Puerto Rico - Rio Piedras, Puerto Rico
Major: Liberal Arts, Minor: Aerospace Science PROFESSIONAL WORK EXPERIENCE Director of Public Services – Associate Librarian
University of North Florida, Jacksonville, Florida; May 2013 to present
Provide strategic leadership and oversight for the Library’s Public Services Division; including Instruction, Research, Access Services, Interlibrary Loan, Media, Periodicals, Government Documents, and Outreach. Ensure the Library offers excellent quality service while meeting the current needs and anticipating future directions of the user community. Demonstrate knowledge of best practices and current trends in all areas related to assessment, information literacy
instruction, collection development, and user services. Responsible for 21 library faculty and staff. The University of North Florida Library supports the research, teaching, and learning objectives of 1 6 ,500 students and 506 faculty.
Associate Dean of University Libraries - Associate Librarian
University of West Florida, Pensacola, Florida; Nov 2009 - Jan 2010 & Aug 2010 - Jul 2011
Provided staff resources needed to meet library users’ current and future needs. Participated in the Libraries’ strategic planning and ongoing stewardship. Managed the Libraries’ annual operating budget of 3.3 million in coordination with the Library Management Team. Established collection development policies and procedures. Oversaw personnel issues including the hiring, training, and mentoring of librarians and staff. Assisted the Dean of Libraries with all matters related to the administration and management of the Libraries. The University of West Florida (UWF)
Libraries support the research, teaching, and learning objectives of 12,500 students and 1,850 faculty and staff.
Interim Dean of University Libraries - Associate Librarian University of West Florida, Pensacola, Florida; Feb - Jul 2010
Led the UWF Libraries in the fulfillment of their mission during a transitional period.
Articulated a strategic vision and advocated for the libraries within the university community and the community at large. Supervised 39 FTE and managed an annual operating budget of 3.3 million. Administered the Libraries’ services, collections, information technology, and facilities under the supervision of the University Provost.
Head, Circulation Department - Assistant Librarian
University of West Florida, Pensacola, Florida; Sep 2006 - Oct 2009
Hired, trained, evaluated, and supervised eight FTE staff and 20 to 30 student assistants. Developed the department’s annual objectives, and compiled and wrote annual reports.
Ensured quality control of services including circulating library materials, processing print and electronic course reserves, preparing intercampus loans, billing of overdue materials,
managing 100 study carrels, lending computing equipment, and maintaining the circulating collections. Responsible for the maintenance and preservation of the collections in the Libraries. Coordinated operations between the Libraries and the Florida Center for Library Automation.
Head, Access Services Department and Reference Librarian - Librarian II University of Missouri-St. Louis, Thomas Jefferson Library; 2003 - 2006
Hired, trained, evaluated, and supervised 10 FTE and 30 to 40 student assistants to meet the educational and research needs of faculty, staff, and 16,000 students by providing ease of access to the libraries’ facilities, materials and resources. Managed the departmental activities and supervised staff in all the units in Access Services including Circulation, Reserves, Stacks
Management, Interlibrary Loan/Document Delivery, and Courier Services. Maintained the library web pages related to the department. Worked concurrently in the Reference Department – was scheduled for regular shifts at the reference desk and served as subject liaison. Oversaw copyright compliance in the Interlibrary Loan and Reserves units.
Reference Librarian and Research Consultation Program Coordinator - Librarian I University of Missouri-St. Louis, Thomas Jefferson Library; 2002 - 2003
Provided research assistance and library instruction; compiled statistical data; created instructional guides; participated in outreach, marketing, and other library initiatives.
Administered the Libraries’ online and in-person Research Consultation Program. Supervised five student assistants.
ADDITIONAL PROFESSIONAL WORK EXPERIENCE
University of Missouri-St. Louis, Thomas Jefferson Library
2000 - 2002, Government Documents Assistant, Reference Department - Library Assistant II 1997 - 2000, Supervisor of Lending, Interlibrary Loan Department - Library Assistant I Various School Districts in Saint Claire County, Illinois
1994 - 1997, Elementary and Middle School Substitute Teacher United States Air Force
1980 - 1989, Air Weapons Controller, Command Post Controller, and Executive Officer Held the rank of captain and a top secret security clearance
TEACHING EXPERIENCE
Florida State University, School of Library and Information Studies - Teaching Assistant Course: Management of Information Organizations – LIS 5408, summer/fall 2012, and spring 2013
Course Description: Introductory course in management of information organizations within a variety of organizational contexts. It is designed to develop a conceptual framework for integrating fundamental management concepts, principles, policies, theories, and practices into an effective personal management process that relates to information organizations of the 21st century. This is a required course for students in the MLS program.
RESEARCH EXPERIENCE
University of North Florida, Thomas G. Carpenter Library – Associate Librarian, 2013 -
Wrote the survey questions relating to faculty and student satisfaction with Library services and resources used in the university-wide Student/Faculty Campus Life Survey 2013-14. Analyzed data and presented findings to Library faculty and staff, with suggestions for improving and adding services and resources.
Conducted a survey to explore student satisfaction with newly purchased furniture in the Library; the data were used to inform future purchasing decisions.
Participated in the creation of pre- and post-tests of nine bibliographic instruction sessions at the Library. The data were used to improve teaching and to create a LibGuide for use with all basic ENC courses.
Florida State University, School of Library and Information Studies - Research Assistant Information Use Management and Policy Institute, Jan – June 2012
The mission of the Institute is to develop and implement applied research and policy studies that improve the quality, effectiveness, and productivity of individuals and organizations' use and management of information resources and services.
Created a survey to learn about teacher’s perceptions of the Florida Electronic Library, which is a service provided by the Florida Division of Library Services,
Assisted with the creation of two online training tutorials for community members in support of the Florida Rural Broadband Alliance, and
Analyzed data and helped to write the final report of the Indiana public libraries e-government services provision study.
Institute for Information Management and Scientific Communication, Aug – Dec 2011 The Department of Defense (DOD) awarded $17 million federal grant to the Florida State University and the Denver Veterans Affairs Medical Center to establish the DOD Military Suicide Research Consortium (MSRC) with the purpose of implementing a multidisciplinary research approach to suicide prevention.
Incorporated design and research elements to enhance scholar’s ability to effectively use the resources on the MSRC website as a member of the website design team, and
Searched the Internet and numerous other sources for articles related to veteran suicide and PTSD and imported these to the repository.
PUBLICATIONS
Refereed Journal Article:
Carmichael, L. R., McClure, C. R., Mandel, L. H., & Mardis, M. A. (2012). Practical approaches and proposed strategies for measuring selected aspects of community-based broadband deployment and use. International Journal of Communication, (6), 2445-2466.
Report for Funded Research Projects:
McClure, C. R., Mandel, L. H., Guenther, D. M., Carmichael, L. R., & Spears, L. I. (2012).
Describing Indiana public library e-government services, costs, and benefits: An exploratory study (Final Report). Retrieved from Information Use Management Policy Institute website:
http://www.ii.fsu.edu/Research/Projects/2011- Project- Details/Describing-Indiana-Public-Library-E-Government-Services-Costs-and-Benefits-An-Exploratory- Study- FINAL-REPORT
PRESENTATIONS Invited Presentations
Breitbart, J, Carmichael, L. R., Chan, K., Morris, S., & Rivera, K. (2013, April). Panel: Meaningful broadband adoption. National Conference for Media Reform; Denver Colorado
Poster Presentations
Carmichael, L. R., & Spears, L. I. (2013, February). A proposed broadband readiness index for community anchor institution leaders. Scholarship in Action, Data, Innovation, and Wisdom - The
iConference; Fort Worth, Texas. Other Presentations
Carmichael, L. R. (2013, October). Pubic Services and the Library Collaborative Study
Neighborhood. A presentation to the Library Leadership Council at the Thomas G. Carpenter Library, University of North Florida; Jacksonville, Florida.
Carmichael, L. R. (2013, February). The future of Public Services in academic libraries. A presentation at the Thomas G. Carpenter Library, University of North Florida;
Jacksonville, Florida.
Carmichael, L. R., Uzwyshyn, R., & Kamerman, J. (2010, June). The SkyLab at UWF: A
technology, information literacy, multimedia and media conversion center. A presentation at the Academic Learning Spaces Invention, (Re) invention and Innovation Conference at the Alumni Center, Florida State University; Tallahassee, Florida.
Carmichael, L. R., & Shay, L. (2008, May). UWF Library materials budget 2008-2009. A presentation to the University President and University Divisions’ Faculty at the
Conference Center, University of West Florida; Pensacola, Florida.
Carmichael, L. R. (2008, April). Copyright and course reserves at the UWF Libraries. A
presentation for the UWF Library Committee at the John C. Pace Library, University of West Florida; Pensacola, Florida.
Carmichael, L. R., & Keith, E. (2008, July). National Conference on Race and Ethnicity: Our experiences. Presentation at the John C. Pace Library, University of West Florida; Pensacola, Florida.
REVIEWER for CONFERENCE PRESENTATIONS
iConference 2014- Reviewed four Notes Submissions - 2014 GRANTS
Carmichael, L.R. and Baldwin, D. (2013). Co-PIs – Library Learning Commons. Awarded 1,300,000 to create a learning commons in the Thomas Carpenter Library. Thomas G. Carpenter Library, University of North Florida; Jacksonville, Florida.
Carmichael, L. R, (2011). PI - Systemic Technology Project Grant. Awarded, $36,496.97 for 16 Dell OptiPlex 980 PCs w/ 22 inch monitors; and tables and chairs. John C. Pace Library, University of West Florida; Pensacola, Florida.
Ziegler, A. & Carmichael, L. R. (2011). Co-PIs - Systemic Technology Project Grant. Awarded $32,075.94 to purchase 25 Dell Latitude E6410 advanced laptops. John C. Pace Library, University of West Florida; Pensacola, Florida.
Carmichael, L. R., Uzwyshyn, R., Low, D., Kamerman, J., Williford, P., & DeBolt, D. ( 2 0 1 0 ) . Co-PIs - Systemic Technology Project Grant. Awarded $167,933.00 for the SkyLab Project, a Technology and Information Literacy, Multimedia, and Media Conversion Center. John C. Pace Library, University of West Florida; Pensacola, Florida.
Carmichael, L. R. (2010). Provost’s Office. University of West Florida. To support the renovation of the fifth floor of the John C. Pace Library - awarded $30,000. Pensacola, Florida.
Shay, L. & Carmichael, L. R. (2010). Co-PIs - Technology Project Grant. Awarded $73,967 to purchase the Cambridge eBook Collection. John C. Pace Library, University of West Florida; Pensacola, Florida.
PROFESSIONAL DEVELOPMENT and AWARDS
The Honor Society of Phi Kappa Phi – Inducted April 2013 Florida State University; Tallahassee, Florida
Esther Maglathlin Doctoral Research Fellowship – 2012 Recipient
Sponsored by the College of Communication and Information, Florida State University Florida State University Program for Instructional Excellence, P.I.E. Certificate, August 2011
Sponsored by the Graduate School at Florida State University, Tallahassee, FL Sunshine State Library Leadership Institute – Nov 2009 - July 2010
Sponsored by the Florida State Library, Cocoa and Tallahassee, FL
Institute for Academic Leadership, Department Chairpersons’ Workshop, 2007 & 2008 Sponsored by Florida State University, Howey-in-the Hills, FL
UNIVERSITY S E R V I C E Florida State Level
NEFLIN Leadership Interest Group, Member, 2014 to present
Florida Library Virtual Campus, Alternate Council Member – 2013 to present Council of State University Deans of Libraries - UWF Libraries, 2010
Board Member, Florida Center for Library Automation, 2010 Florida Statewide U-Borrow Task Force, 2008 - 2010 Florida Statewide Storage Facility Task Force, 2007 - 2009
Access Service Subcommittee - UWF Representative, 2006 - 2010
Florida Annual ILL/Circulation Conference Steering Committee Member, 2006 University of North Florida – University Level
Associate Provost Search Committee, Member, 2014 University of North Florida – Department Level
Learning Commons Committee, Chair, 2013 to present Library Staff Service Award Committee, Chair, 2013 Library Promotion Committee, Member, 2013 to present Florida State University – University Level
University Libraries Graduate Advisory Board Member, 2012-2013 University of West Florida - University Level
UWF SACS Fifth-Year Interim Report, Team Member, 2010 - 2011
Provost’s Student Technology Fee Committee, Committee Member, 2010 - 2011 President's Award in Diversity Leadership Committee Member, 2010 - 2011 John C. Pace Symposium Series at UWF, Committee Member, 2010 - 2011 Provost’s Deans Council, Member of the Council, 2009 - 2010
President’s Extended Cabinet, Member of the Extended Cabinet, 2009 - 2010 UWF United Way Campaign, University Chair, 2009
UWF Information Technology Policies Advisory Committee, Member, 2009 - 2010 UWF Facilities Planning Committee, Committee Member, 2009 - 2010
Chair Search Committee, UWF Dean of University Libraries, 2008 - 2009 UWF Faculty Senate, Ex-officio Senator, 2008
UWF Growth and Development Committee, Committee Member, 2007- 2010
UWF Community Outreach Service Excellence Team, Committee Member, 2007 - 2008 UWF Provost Search Committee, Committee Member, 2006 & 2007
University of West Florida Libraries - Department Level
Project Manager- All Information Technology Grants, 2010 - 2011 Chair Search Committee - Head of Circulation, 2010
Chair Collection Development Committee, 2009 - 2011 Chair Staff Task Force, 2008 - 2011
Chair Library Faculty Council, 2008 – 2009 Secretary Library Faculty Council, 2007-2008 Chair Search Committee - Billing Coordinator, 2008
Search Committee - Emerald Coast Campus Librarian, Committee Member, 2008 Chair Search Committee - Supervisor of Circulation, 2007
Website Advisory Committee, Committee Member 2007 - 2008 ADA Coordinator for the Libraries, 2006 - 2008
CICS and Work Station Manager, 2006 - 2010
Library Strategic Planning Task Force, Member, 2006 - 2011 Dean’s Advisory Group, Member, 2006 - 2009
University of Missouri-St. Louis Libraries- Department Level Chair Library Services and Policies Committee, 2005 - 2006 Library Renovation Committee, Member, 2005 - 2006 Library Survey Committee, Member, 2004 - 2006
PROFESSIONAL M E M B E R S H I P S
American Library Association (ALA), 2000 - present
Association for Information Science and Technology (ASIS&T), 2012 - present Association for Library and Information Science Education (ALISE), 2011- present Association of College and Research Libraries (ACRL), 2000 – present
Florida Library Association, 2012 - present
National Association to Promote Library and Information Services to Latinos and the Spanish- Speaking (REFORMA), 2000 - 2006
Special Library Association (SLA), 2000 - 2006 ADDITIONAL LANGUAGE
Spanish - expert level in writing, reading, and speaking PROFESSIONAL and COMMUNITY SERVICE
Northeast Florida Library Information Network (NEFLIN) Leadership Interest Group Member, 2014 to present
The Shelter, Tallahassee, FL – Board Member and Chair of Personnel Committee, 2011 - 2012 The Shelter is open 365 days to provide a temporary shelter to homeless in the Big Bend area Escambia County United Way Champaign Cabinet - Co-chair of Education, 2010 - 2011
Met with university/college presidents and K-12 principals to garner support for United Way UWF Chair of the Escambia County United Way Champaign, 2009 - 2010
Exceeded UWF President’s goal by $12,315 and employee participation goal by 75% Instructor for the Learn to Read of Northwest Florida Organization, 2008 - 2009
Taught adults how to read and also taught math to students preparing to take the GED test Judge and volunteer for the “UWF Festival on the Green”, 2007 - 2010
Judged entries at the Craft Fair and selected first, second, and third prize winners “Toy for Tots” Campaign, Volunteer 2006 - 2010
Collected new toys for distribution as Christmas gifts to needy children in the community “Kaps for Kids”, Volunteer for UWF Campaign Kick-Off and Finale, 2006 - 2010
