Prior to Retina CS Installation:
Verify hardware meets requirements
Install prerequisite software and verify functionality
Hardware Requirements
Verify
CPU: 2.0 GHz or higher; Dual Core; Quad Core recommended 1RAM: 2 GB minimum; 4 GB recommended for a 64-bit OS 1,2
Hard Drive: 500 MB HD for Software and 40 GB HD for database, NTFS required Network: Network Interface Card (NIC) with TCP/IP enabled
Notes:
1. Performance significantly increases with recommended requirements.
2. RAM - 4 GB recommended for a Retina CS-only install, 8 GB recommended if installing Retina Insight and/or Patch Management modules.
Software Requirements
Complete
Windows Server 2008 R2 (64-bit), Windows Server 2008 (32-bit and 64-bit), or Windows Server 2003 SP2 or higher (32-bit) 3
MS IIS (Internet Information Services) 6.0 or higher MS .NET Framework 3.5 or higher 4
ASP.NET
Microsoft SQL Server 2008 R2 SP1 or higher, MS SQL 2008 Server SP2 or higher, or SQL 2005 Server SP3 or higher 5
For Evaluations: MS SQL 2005 Express is included with Retina CS 5
MS Internet Explorer 7.0 or higher
Oracle Sun Java 6.0 SE Update 21 or higher 6(32 or 64-bit, depending on your browser)
Adobe Flash Player 10.0 or higher 6
Microsoft Silverlight 4.x or higher 6
Network Connection, and Internet Access
WSUS is required for Patch Management. See software requirements in Appendix A on pg 5.
Notes:
3. Retina CS is not supported on a Domain Controller or Microsoft Small Business Server. 4. .NET Framework should be installed after MS IIS.
5. Retina Insight requires MS SQL Server Standard Edition or higher with SRS, SSIS, and SSAS installed and configured. A copy of MS SQL 2005 Express (32-bit)is included with the Retina CS installer for
Verify Software Requirements & Configuration
Retina CS is supported on various combinations of Windows Server and MS SQL Server; however, the screenshots in this section refers to Windows Server 2008 and MS SQL Server 2008.
Windows Server 2008 (32 or 64-bit) or R2 (64-bit) o <R-Click> My Computer | Properties
MS IIS 6.0 or higher with ASP.NET supporto <R-Click> My Computer | Manage | Roles | Web Server (IIS) - Verify that the following role services are installed:
MS .Net Framework 3.5 or highero <R-Click> My Computer | Manage | Roles | Application Server - Verify that the following role services are installed:
Only required if configuring for Patch Management module
MS SQL 2008 Server SP2 (32 or 64-bit)Note: The SQL Server 2005 Express (32-bit), included with Retina CS evaluations, will only work
on a 32-bit OS. If you choose to use SQL Express and are using a 64-bit OS, download and install the 64-bit version of Express prior to installing Retina CS. Go to www.microsoft.com/downloads
and search for SQL Server 2008 SP2 Express. Remember that using SQL Express, rather than MS SQL Server Standard or Enterprise, will prevent you from utilizing Retina Insight.
o Open Services and confirm the following SQL Server services are installed:
MS Internet Explorer 7.0 or higher
Oracle Sun Java 6.0 SE Update 21 or higher (Version appropriate per your browser, 32 or 64-bit). Required for every browser that accesses the Retina CS web-based GUI.
Adobe Flash Player 10.0 or highero Control Panel | Programs and Features, confirm installed applications:
Network Connection, Internet Access and Application Accesso Verify that you can see the machines that you want to scan.
o You may need to disable firewalls for your scan targets or whitelist the Retina scanner. o Confirm internet connectivity, DNS resolution, and all proxy settings required for internet
connectivity.
o Verify that the IIS default web page displays without errors; open your browser and enter
localhost for the URL.
o Verify that MS SQL server is running properly without any connectivity issues; you may want to download MS SQL Server Management Studio and open a connection.
Patch Management Module:
Common Issues
If there is anti-virus software on the machine with Retina Network Security Scanner, configure it to ignore our directories, i.e., set exclusions. See Best Practices Guide, page 18.
If there are any firewalls, especially application firewalls, allow Retina Network Security Scanner to scan out. See Best Practices Guide, pages 10-11.
eEye
Software
and
License
Keys
Complete
Customer Installations: Download the Retina CS and Retina Network Security Scannerinstallers from eEye’s Customer Portal (www.eeye.com/customers). Access to the Customer Portal will be provided by eEye Sales. Place the installers in an easily accessible folder such as C:\Temp. License keys are also located in the Customer Portal.
Evaluations: Download the Retina CS and Retina Network Security Scanner installers from
eEye’s Customer Portal (www.eeye.com/customers). Access to the Customer Portal will be provided by eEye Sales. Place the installers in an easily accessible folder such as C:\Temp. License keys for Retina CS and Retina Network Security Scanner will be provided by eEye Sales prior to the installation.
Appendix A: Patch Management Module Requirements
Patch Management Module
Current Version 2.6.1 [2011-Nov-01]
eEye Solutions Retina Insight 2.0.1 or higher AND
Retina CS 2.0.x or higher
Windows Server Update
Services (WSUS) 3.0 Software Requirements for Installing WSUS 3.0 on Windows Server 2003 Service Pack 1 To install WSUS 3.0 on Windows Server 2003 Service Pack 1, you must have the following installed on your computer. If any of these updates require restarting the server when installation is completed, you should restart your server before installing WSUS 3.0.
Microsoft Internet Information Services (IIS) 6.0.
Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 Windows
Server 2003. To download this software, go to the Download Center (http://go.microsoft.com/fwlink/?LinkID=47251).
Microsoft .NET Framework Version 2.0 Redistributable Package (x86). To download this
software, go to the Download Center (http://go.microsoft.com/fwlink/?LinkID=68935). (For
64-bit platforms, also go to the Download Center [http://go.microsoft.com/fwlink/?LinkID=70637].)
Microsoft Report Viewer Redistributable 2005. To obtain this software, go to the Download
Center (http://go.microsoft.com/fwlink/?LinkID=70410).
Microsoft Management Console 3.0 for Windows Server 2003 (KB907265). To download this
software, go to the Download Center (http://go.microsoft.com/fwlink/?LinkID=70412). (For
64-bit platforms, also go to the Download Center [http://go.microsoft.com/fwlink/?LinkID=70638].)
Software Requirements for Installing WSUS 3.0 on Windows Server 2008
To install WSUS 3.0 on Windows Server 2008, you must have the following installed on your computer. If any of these updates require restarting the server when installation is completed, you should restart your server before installing WSUS 3.0.
Microsoft Internet Information Services (IIS) 7.0. Ensure that the following components are
enabled:
Windows Authentication
ASP.NET
6.0 Management Compatibility
IIS Metabase Compatibility
Microsoft Report Viewer Redistributable 2005. To download this software, go to the Download
Center (http://go.microsoft.com/fwlink/?LinkID=70410).
Microsoft SQL Server™ 2005 Service Pack 1. To download this software, go to the Download
Center (http://go.microsoft.com/fwlink/?LinkID=66143).