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HEAnet Conference - 2014

Chief Executive’s

Strategic Updates

John Boland

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Agenda

• Strategy & Organisational Changes

• Shared Services Developments

• IaaS / Cloud Developments

• Future Proofing the Network Capability

• Schools Broadband Milestones

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HEAnet Strategy &

Organisation Changes

(4)

Strategic Plan 2014-2016

To realise Ireland's Education and Research Goals

in partnership with our clients

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Strategic Plan 2014-2016

Continue to be the trusted provider of networking and infrastructure services Be the preferred broker of cloud and other services to our clients

Be the link that facilitates clients to collaborate on innovative solutions

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NETWORK INFRASTRUCTURE PLATFORM APPLICATION SERVICES BROKERAGE

Layer 2/IP (RMAN) Equipment Upgrade Planning Schools 100Mb Roll-Out Completion

Backbone Optical Layer Completion EduStorage Expansion

Carriganore High-Power Data Centre IaaS Proof-of-Concept

High-Availability Managed Moodle UCD Webhosting Solution

Vidyo Desktop Conferencing Service

Student Mobile Broadband Deal (with Meteor)

IReL – Irish Research e-Library

Edugate – Standby IdP/Managed IdP/Hosted IdP

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Organisation Structure

Developments

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New Managed Network Services Structure

 Data Centre Colocation  Eduroam  IaaS Service Development  EduStorage  Web Hosting  Hot Standby  Security services  System administration  Events Streaming  Video Conferencing (Desktop, MCU, ISDN, MCU, JVCS)  Media Hosting  FileSender  In house software development & quality assurance  Internal Phone system

 System & repository administration Managed Network Services Brian Boyle Infrastructure Team Orla McGann Hosting Team Aidan Carty Multimedia Team Justin Hourigan Software Dev Team Brian McArdle

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Brokerage Structure

Contract Management Edugate Federation IReL Electonic Resources Services Brokerage

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New Brokerage Structure

CTO Ronan Byrne Middleware (Edugate) Glenn Wearen Contract Management Garvan McFeeley IReL Rita Panhasi Services Brokerage (Saas / IaaS) (Virtual Team) Garvan McFeeley Robert Hackett Ronan Byrne

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15 20 25 30 35 40

2011

2012

2013

2014

Total Live Agreements

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New Client Collaboration Role

• We are appointing a Client Collaboration & Delivery

Manager

• This role will report to the Head of Infrastructure and

will be a member of the HEAnet Management Team.

• The fundamental objective of this role is to ensure

that HEAnet is delivering services that support the

business of our clients.

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Shared Services

Developments

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Shared Services: IReL

• IReL – “Irish Research eLibrary” is a nationally funded

electronic research library, initially conceived to

support researchers in Biotechnology and Information

Technology in mid-summer 2004 (STM phase),

• Following on the success of the STM phase, IReL

expanded in 2006 to support research in the

Humanities and Social Sciences (HSS phase).

• IReL was managed from UCD until Spring of 2014, and

came under the HEAnet umbrella in April 2014.

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IReL Usage Trend 2007-13

0 2 4 6 8 10 12 14 16 2007 2008 2009 2010 2011 2012 2013 Millions E-journals E-Book Database

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Shared Services: An Chéim

• An Chéim

• New Approach

-• Establishment of new subsidiary company –

eduCampus Services Ltd

• Memorandum and Articles of Association agreed

by board of HEAnet & An Chéim Board, HEA and

DIT.

• Transition Management to New company

• Next Steps

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Shared Services

Waterford Data Centre

• HEAnet hosts ICHEC’s ‘Fionn’

Supercomputer

• 10 Cabinets with high-power

capacity of between 10 and 30kW per cab

• 10Gb connectivity from the

Data centre to HEAnet’s core network

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IaaS / Cloud

Developments

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HEAnet Cloud - Benefits to Clients

• Utility Computing - servers on demand, no procurement, pay

as you go, no CAPEX

• Compute power without the hassle of infrastructure • Ability to control costs in public clouds

• Simpler / transparent cost model vs public cloud providers • Help clients figure out where the cloud fits – what usecases

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POC - Project Status Update

Next

• POC Open - early 2015 for

approx 9 months

• Edugate / Edustorage

integration

• Client onboarding and creating

VMs , testing usecases

(21)

HEAnet Cloud – Working Title

Cloud / Compute Infrastructure For Education Research and Academia

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Moodle as a Service

• A resilient, geographically distributed web

platform that is scalable for network, compute

and storage capacity;

• Built on virtual machines running Ubuntu Linux

and utilising our EduStorage SANs;

• SLA of 99.95% availability;

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Expanded Web Hosting

• Self-managed Client Portal for hosting small

to medium websites;

• Clients can create and manage Databases,

Applications (Drupal, Wordpress, MediaWiki

etc.) all at the click of a button;

• Access can be provided to other stakeholders

(including 3

rd

party developers) with varying

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Future Proofing the

Network Capability

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Optical National Backbone

Replacement

and

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Replacement MAN Project

RMAN Project

• This project is essential for the future of the network

for the next 10 years.

• The existing metro equipment is nearing end of life.

Over 10 years old and possibly 12 by the time we finish

the project.

• We are seeking €5 Million infrastructure funding from

the HEA for this project.

• Project has been approved by the HEA – for

presentation to DES , we need to make this happen in

2015-2017.

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Current and proposed architecture

Item Current Proposed

Number of devices 260 180 Client facing interfaces 315 140 Operation tools 10 6 Services 1 + 2 5 Optical Optical Optical L2/MPLS L2/MPLS L2/MPLS IP IP IP Optical Optical Optical IP/MPLS IP/MPLS IP/MPLS Current Proposed

(30)

Schools Broadband

Delivery

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Schools 100 Mbit/s

• Rolling out 100Mbit/s broadband connections to every

post-primary school - on behalf of DCENR & DES.

• HEAnet manage the core network & security services as

well as project-managing the procurement process.

• Fibre & wireless links are provided by: enet, Airspeed,

Digiweb, eircom, Vodafone, UPC & Imagine.

• Installation & support services are provided by Agile

Networks.

• The project is now completed with connections delivered to

over 800 post-primary school locations

• HEAnet have delivered this programme on behalf of the

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Schools 100 Mbit/s

• Connecting schools to HEAnet serves to leverage the public

investment in the HEAnet education and research network to date.

• In leveraging this investment, HEAnet are very grateful to

those Higher Education Institutes that are facilitating access to their campus locations

• thus enabling delivery of cost-effective backhaul to schools

from regional areas.

• National transit of schools traffic is also being facilitated by

ESB Telecoms which underpins a significant portion of the HEAnet backbone.

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International

• 30 Gb Geant connectivity for HEAnet

– Cross-border fibre thru Janet

 Capability to upgrade to 100Gb

– Commercial provider – 10Gb wavelength

• Geant Association being formed

– Dante & Terena merged into new org

 New Board  New CEO

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Two Approaches

Reporting Analysis and model development Information gathering Qualitative and Quantitative Report HEAnet Client Perspective Funding Bodies Perspective Tasks Qualitative and Quantitative Report

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HEAnet

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www.heanet.ie

Improved user experience

Navigation

Search engine

Prioritised contact information

Compatible with mobile devices

Main content divided into 4 Sections

– Network – Services – Projects – Schools

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Governance Review

• In keeping with Good Governance practice

– Mazars were appointed to undertake Governance Review

• Mazars noted that HEAnet had good governance practices in

place

• some improvements required to ensure adequate renewal of

Board composition and to facilitate risk management.

• Also improvements required around documentation

– to document governance processes already in existence or to

(42)

Delivery Highlights 2014

• 100Gig Capable Optical Backbone in place

• Planning of Layer2/IP Equipment replacement underway

(RMAN Project)

• Primary connections typically 100% available • All Post-Primary Schools @ 100Mb

• HEAnet Leading NREN in Cloud Developments

• HEAnet now hosting Moodle for DCU, WIT & Mary Immaculate • HEAnet now hosting UCD’s full website suite

• Edugate now peaking above 100,000 log-ins daily • IReL merged into HEAnet from 1 April 2014

(43)

Challenges

• Client Collaboration & Service Delivery

• Deliver extremely reliable network to

support your critical business systems

• Gov Networks Cloud Catalogue

• Brokerage ++ – Contracts/Frameworks/Cloud

• IaaS - When to Build and When to Broker ??

• Demonstrate Value For Money

(44)

References

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